Page 2 - Table of ConTenTs
2 Table of ConTenTs Server Requirements 3 Supported Clients 3 TMS requirements 3 Limitations 3 Technical Description 4 Installation 6 Uninstallation 15 Upgrading 16 Post installation setup 18 Making a booking using Outlook 33 Appendix A - Troubleshoot 38 Appendix B - Logging 39
Page 3 - TMS; required; the “Windows 2000 mixed” domain level. You need to raise the domain; Limitations; Server OS; Exchange System Manager must be installed.; Outlook
2 3 Supported Clients Server Requirements TMS requirements TMS TMS V 9 for limited functionality, to get full functionality TMS V .7 or later is required Only one Exchange server can connect to TMS per Active Directory domain. If there are multiple domains that are integrated with the same or differ...
Page 4 - Uses a strong password, can be changed via Configuration Tool; Logging
Technical Description Both TMS and Exchange have their own database for booking information. For Exchange the database contains resource availability based on free/busy information for resource accounts. This information is stored in Exchange mail- boxes and public folders. TMS knows the resource av...
Page 6 - A reboot of the server might be required after the installation.; just need the username/password of the existing account to be used; Installation
6 Before you start installing the TMS Exchange Integration component on the Exchange server, make sure you are logged in as a user that has the following permissions: - Is a Domain Administrator for the local domain- Is a Local Machine Administrator- Is an Exchange Administrator You will also need a...
Page 9 - more control of the user, choose an existing TMS account.
8 9 The installer will create a service account with a mailbox on the Exchange server. Select which store on the Exchange server you would like to use from the scroll-down menu, and click ‘Next’. The Exchange integration uses credentials from an account that is defined in this step. Either let the i...
Page 13 - Click FINISH to complete the installation.; Notes about the Exchange installation; is incorrectly configured.; Policy doesn’t remove this privilege.
2 3 Click FINISH to complete the installation. Notes about the Exchange installation In order to perform, supervise and synchronize all the bookings between Ex- change an TMS, the installation of the Exchange component causes 2 user-ac- counts to be created.In the domain where the exchange server re...
Page 14 - Permissions needed by the Exchange integration; model of the integration.; TMSConfUser; Normal mailbox users; Video Conference Users
Permissions needed by the Exchange integration This section describes the permissions needed by the accounts that are re- quired for the Exchange integration. The information explains the permissions required for each account, to give an administrator an overview of the security model of the integra...
Page 15 - address books until you reinstall the TMS Exchange Integration.; Uninstallation
5 Run ‘setup.exe’ again to uninstall the TMS Exchange Integration component from the Exchange Server or use ‘Add/Remove programs’ from the Control Panel of the server.If you tick of the checkbox before you click the ‘Next’ button, the uninstallation script will also remove the security groups, the s...
Page 16 - Upgrading; are not possible during the update.
6 Upgrading Upgrading from a previous version of the TANDBERG Exchange Integration should be considered done during non-office hours, as the integration will not be able to detect changes from the Outlook clients when it’s not running. The upgrade will ask for a reboot, but this is not required. The...
Page 17 - from the previous installation.; ing the ‘Start Synchronizer’ button.
6 7 To install the new version, start the setup file again. If opting to keep the set - tings, you will notice that some of the screens shown in the installer when first installing the product will not be shown, as the information is already present from the previous installation. When the installat...
Page 18 - configured to show administrative groups.; Post installation setup
8 Once the TMS Exchange Integration component is installed on the Exchange server, three important steps need to be done in order to make the installation complete. Publish the provided Videoconference form. Create Exchange User representations for each system registered in TMSStart Synchronizer to ...
Page 20 - Publish Custom Form; changed during installation, this would be:
20 Note that the permission level must be ‘owner’ in order to publish into the library. Publish Custom Form Once the Organizational Forms Library is in place, the Custom Form provided by TANDBERG can be placed here. As this has to be done from an Outlook cli- ent, you need to log on to the mailbox o...
Page 22 - You can then publish the form as normal.; Create Exchange User representations for each sys-; ‘User’ in Exchange for each of the videoconferencing systems.
22 Click ‘Browse’ and browse to the network path of the Exchange Server. The file is located where the Exchange Integration component was installed. If you have admin rights to the exchange server and the default path was not changed during installation, this would be: \\<exchange server name>...
Page 23 - may modify the Display Name of the account.; to propagate in the network.; integrate with Exchange and click the ‘Add to Exchange’ button.
22 23 may modify the Display Name of the account. The configuration tool can be found on the Exchange server on which the TANDBERG Exchange Integration component was installed. Click ‘Start’ menu, ‘Programs’ -> ‘TANDBERG’ -> ‘TANDBERG Microsoft Exchange Integration Configuration’. Make sure yo...
Page 24 - the systems with an existing account.; Let tool create accounts; get the same password.
2 A window will pop up for account configuration. You can decide for each system if you want the tool to create the accounts for you, or if you want to associate the systems with an existing account. Let tool create accounts By selecting the ‘Create an AD account for This System’, the tool will auto...
Page 25 - Use existing accounts
2 25 In the AD browser, select the OU where you want the account to be created. If accounts should be created for all systems selected in the same OU, press the ‘Create the Remaining accounts in this folder’ button. For each system that you ‘Enable’, a user account with the name tms-’system id’ is c...
Page 26 - Review selections; will display your choices.
26 Use the AD browser to select the account you to be associated with the sys- tem. Review selections After accounts have been created/specified for all systems selected, a window will display your choices. If the information is correct, press OK, or if alterations are needed press the Edit button. ...
Page 27 - not send e-mails to the TMS-Service User in the Exchange domain. This
26 27 Click Yes to update TMS with the calendar information from the associated systems. The configuration tool will now start to import systems from TMS, create ac - counts and mailboxes if needed, and set up the associations. Please note that this process can take several minutes depending on the ...
Page 28 - Advanced Configuration; options for Asynchronous meeting requests.; Change password for tms-service; tings are updated as well as Active Directory.; Change log path; count needs to have write privileges to this directory.; Asynchronous meeting request; Attendee’ are rejected and no invites are sent.
28 Advanced Configuration The ‘Advanced’ Button allows you to change the password for the tms-service account created in Active Directory. You can also change the log path, define e- mail options for outgoing e-mails, rebuild the TMS server connection and select options for Asynchronous meeting requ...
Page 29 - count in TMS to book the meetings.; Change ‘FROM’ address for outgoing e-mails; thing goes wrong with the booking,; Advanced Usage; Enable Autobooking
28 29 ity when multiple updates are sent or they may not realize the meeting was not successfully booked. However if support for Microsoft Outlook Web Access is needed, this needs to be enabled, since Web Access does not support calendar sinks. Rebuild TMS server connection This is used to re-config...
Page 30 - Configure Calendar Rights and Sinks; data in Outlook is updated.
30 on as each user representing the different videoconferencing system, using user names and passwords created by the above-mentioned tool. See section ‘Manually set accounts to accept meeting requests’ for instructions on how to do this. Configure Calendar Rights and Sinks This option re-registers ...
Page 32 - ing “OK” then do so! Even if you want to change the permissions later.; Customize Calendar permissions; Import existing TMS booking entries for videocon-; on the Exchange Integration Configuration tool.; Enable users for booking of videoconference sys-; mins groups, created in part 8 of the Installation chapter
32 Tick off the ‘Automatically accept meeting request and process cancellations’ and press ‘OK’. If you are asked about setting default permissions when click- ing “OK” then do so! Even if you want to change the permissions later. Customize Calendar permissions If you would like to customize the cal...
Page 33 - Activating the VideoConference Form; ‘HOW TO CHANGE THE DEFAULT OUTLOOK FORMS’ at Outlook Exchange.; Making a booking using
32 33 Activating the VideoConference Form Before an end-user can customize the bookings using the videoconferencing form, each user must have the new Videoconference form activated on their Outlook client. If the custom form is not to be used, the form does not need to be activated. You can change t...
Page 34 - Booking meetings with Videoconferencing rooms; and users you want to participate in your meeting.
3 Booking meetings with Videoconferencing rooms Booking your videoconference meeting can now be done in the same way as an ordinary meeting room/resource booking in Outlook. When adding vide- oconferece systems to the meeting, these can be found in the ‘VideoConfer- ence Rooms ’ address book. It is ...
Page 35 - folder of you meeting request:; Quality; set to ‘Default’, the default bandwidth defined in TMS will be used.; Picture Mode; the default value defined in TMS will be used.; Reservation Type
3 35 them in the same way as regular participants (‘Required’), you will get the confirm/reject message per email later. Under the ‘Attendee Availability’ folder of your meeting request you will see the free/busy overview of all the participants in your meeting, including the videoconference systems...
Page 36 - Send Exchange meeting invitation
36 default value is configured in TMS. Setting this parameter to ‘Automatic call launch’ will cause the video conference to be set up automatically when the meeting is due. Setting launch type to ‘Manual Call launch’ requires an end user to confirm the call setup from each of the endpoints before th...
Page 37 - jection email afterwards when the meeting is actually processed.; Changing or editing an existing meeting; done to meetings from TMS. The other way round happens immediately.
36 37 played. When the meeting is successfully booked, the meeting will be saved into your calendar and invites will be sent to the meeting participants. Additionally the meeting organizer will receive an email detailing the connection details for the scheduled meeting. If the meeting is not able to...
Page 38 - Slow update of meetings from TMS to Exchange; the synchronizer is ran because the 5 minute interval.; Error messages of bookings in the past from TMS; book a meeting in Outlook.; Appendix A
38 Slow update of meetings from TMS to Exchange If meetings are slow to be updated, make sure that there is no firewall that blocks e-mail from the TMS server to the Exchange server. When a meeting is booked in TMS, and e-mail is sent to the TMS-service account of the Exchange Integration, trigging ...
Page 39 - ) from Sysinternals to view output to OutputDebugstring.; Off; Value; Log to OutputDebugstring; Log size and rotation; for 10MB log files. This is the default value.; Appendix B
38 39 To control the logging of TANDBERG Exchange Integration, the registry is used. This is used both to disable logging, and control the amount of events that are logged.All values are stored in the ‘HKEY_LOCAL_MACHINE\SOFTWARE\Tandberg\ TANDBERG Management Suite Exchange Integration’ hive. All va...