Page 2 - Trademarks and Copyright
TANDBERG 3000 MXP ii Trademarks and Copyright All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopy...
Page 3 - Environmental Issues
User Manual iii Environmental Issues TANDBERG visual communication products significantly reduce the need for travel and thereby help reduce various types of pollution. TANDBERG recommends the use of low energy peripherals, such as EnergyStar ™ monitors. Thank you for buying a TANDBERG product. Batt...
Page 4 - Operator Safety Summary
TANDBERG 3000 MXP iv Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and inst...
Page 6 - Contact us
TANDBERG 3000 MXP vi Contact us If you have any questions, comments or suggestions, please see the Online Support section at www.tandberg.net . It is also possible to send a fax or mail to the attention of: Product and Sales Support TANDBERG P.O. Box 92 1325 Lysaker Norway Tel: +47 67 125 125 Fax: +...
Page 7 - Table of Contents
User Manual vii Table of Contents 1 Introduction ............................................................................................................................... 1 1.1 At a Glance ............................................................................................................
Page 11 - Introduction
1 1 Introduction Audio Quality High-performance audio provides a richer, more complete visual communication experience. The MPEG4 AAC-LD standard is used to provide true standards-based CD-quality, stereo audio. Users can record and send stereo audio from stereo presentation and playback sources usi...
Page 18 - Installation
8 2 Installation Precautions: Never install communication wiring during a lightning storm. Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations. Never touch uninstalled communication wires or terminals unless the telephone lin...
Page 19 - Unpacking and Mounting
Installation 9 2.1 Unpacking and Mounting Unpacking To avoid damage to the unit during transportation the system is delivered as separate components: System Column and Foot Base, optional High quality monitor Wall Brackets Camera Camera stand The Accessories box contains the following:...
Page 21 - Connecting Cables
Installation 11 2.2 Connecting Cables All cables needed for a standard configuration are already connected to the codec. Connect these cables to their respective parts of the system. 1. Power cables Connect the power cable to an electrical distribution socket. 2. Monitor cables Connect the DVI cable...
Page 22 - Monitor Configuration
TANDBERG 3000 MXP 12 2.3 Monitor Configuration The monitor is pre-configured and only needs to be switched on.
Page 23 - System Configuration
Installation 13 2.4 System Configuration The system must be configured for each installation. Configuration settings can be made via the system menu. Navigate through the menu system using the arrow keys and OK. Remember to press the Save button on the bottom of each menu to save the changes. Press ...
Page 26 - General Use
16 3 General Use Wake up the system When the system is not in use, it is in standby mode and the screen is black. This is to help protect the monitor display. Wake up the system by picking up the remote control. An incoming call or pressing any key on the remote control will also wake up the system....
Page 27 - The Welcome Screen
General Use 17 3.1 The Welcome Screen When the system is switched on, the welcome screen will be displayed. The welcome screen presents the menu and displays your main camera image in the background (display main camera is the default setting). The ISDN/IP numbers and the system name are displayed i...
Page 28 - Using the Remote Control
TANDBERG 3000 MXP 18 3.2 Using the Remote Control The system is controlled with a remote control. Think of the remote control as a mobile phone with number keys and call keys. Use the arrow keys and press OK to navigate through the menus. The system ’ s most commonly used functions are also accessib...
Page 32 - Navigation
TANDBERG 3000 MXP 22 3.2.1 Navigation Arrow keys and OK Navigate in the menu with the arrow keys on the remote control. The orange selector on screen shows the selected item. Press OK to select. Cancel key In the main menu, pressing Cancel (X) will hide the menu. If the menu is hidden, bring it back...
Page 35 - Layout
General Use 25 3.2.3 Layout The layout of the screen can either be shown as Picture in Picture (PIP) or Picture outside Picture (POP) when displaying more than one video image. The behavior of the Layout button is dependent on the Picture Layout setting in Screen Settings . 3.2.3.1 Picture in Pictur...
Page 36 - Mic Off
TANDBERG 3000 MXP 26 3.2.4 Mic Off To mute the microphone during a call, press the Mic off button. An on-screen indicator appears in the upper right corner when the microphone is off. In a call, if audio is detected, the on-screen symbol will start to flash. Pressing the Mic off button one more time...
Page 38 - Number and Letter keys
TANDBERG 3000 MXP 28 3.2.6 Number and Letter keys Pressing a number key when outside a call will bring up the call menu. W hen in a call, the number keys are used for Camera Presets. Press a number and go to the corresponding Camera Preset (see Camera Presets ). However, when accessing an input fiel...
Page 39 - Touch Tones
General Use 29 3.2.7 Touch Tones To activate dialing touch tones during a call, press the Touch tones button. Otherwise the number keys will activate the corresponding camera presets. An indicator will let you know that Touch tones are enabled. Finish with OK to exit Touch tone mode.
Page 45 - Place Video Call
General Use 35 3.5.1 Place Video Call In the Make a Call menu enter the Dial Number either: 1. Manually, or 2. Select the book symbol in order to display the Phone Book and select a conference participant. When dialing manually, toggle between ABC/abc by pressing the # button on the remote control a...
Page 46 - Place Telephone Call
TANDBERG 3000 MXP 36 3.5.2 Place Telephone Call In the Make a Call menu enter the Dial Number either: 1. Manually, or 2. Select the book symbol in order to display the Phone Book and select a conference participant, see Phone Book for details. When entering a Dial Number manually, toggle between abc...
Page 47 - Add Call
General Use 37 3.5.3 Add Call (Optional feature) Conference systems with built-in MultiSite can handle up to 4 video calls and 3 telephone calls simultaneously. It is possible to both set up a conference with many participants and also add participants during a conference. Set up a conference with t...
Page 49 - Call Settings
General Use 39 3.5.4 Call Settings The Call Settings specifies the quality of the call. Each call will be set up with the Default Call Settings if the settings are not altered. In this case the field is labeled Default Call Settings. If the settings for some reason are altered for the current partic...
Page 50 - Streaming
TANDBERG 3000 MXP 40 3.5.5 Streaming Streaming lets you broadcast your meeting to participants on he web. The web participants can listen to the meeting, see snapshots, but not participate themselves. Snapshots of current stream (if MultiSite), selfview, far end and DuoVideo streams are accessible v...
Page 52 - Answer an incoming call
TANDBERG 3000 MXP 42 3.6 Answer an incoming call How to answer an incoming call: To accept an incoming call, press the OK button or the green Call button on the remote control. How to reject an incoming call: To reject an incoming call, select the Reject icon and press the OK button, or press th...
Page 55 - Delay Standby for 1 hour
General Use 45 3.8.1 Delay Standby for 1 hour Delay Standby for 1 hour postpones the system from entering standby mode for 1 hour. This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors. It is also possible to postpone ...
Page 56 - Delay Standby for 3 hours
TANDBERG 3000 MXP 46 3.8.2 Delay Standby for 3 hours Delay Standby for 3 hours postpones the automatic standby mode for 3 hours. This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors. It is also possible to postpone th...
Page 57 - Do Not Disturb
General Use 47 3.8.3 Do Not Disturb To prevent the system from accepting any incoming calls, activete the Do Not Disturb function. The caller will hear a busy tone when calling the system. The monitor will be black when Do Not Disturb is active, see figure below. This is useful when using the displa...
Page 59 - Call Log
General Use 49 3.9.1 Call Log The Call Log lists Placed Calls, Missed Calls and Received Calls. That allows the user to see which calls that are made in the past. The lists contain a maximum of 30 numbers and the numbers are stored in these lists until the system is restarted. If the contacts listed...
Page 60 - My Contacts
TANDBERG 3000 MXP 50 3.9.2 My Contacts My Contacts are the locally stored contacts on the system. This means that it is possible to add new contacts and edit or delete existing contacts. My Contacts can store up to 200 contacts. How to make a call using My Contacts: 1. Find the desired contact using...
Page 62 - Add New Contact
TANDBERG 3000 MXP 52 3.9.2.1 Add New Contact The New Contact function is available from My Contacts . Add a new contact to My Contacts by: 1. Select the New Contacts button to open the New Contacts dialog box. 2. Enter Name by using the letter keys on the remote control. Input will automatically be ...
Page 63 - New MultiSite Contact
General Use 53 3.9.2.2 New MultiSite Contact (Optional feature*) The New MultiSite Contact function is available from My Contacts . It is possible to pre-define the participants of a conference meeting as a MultiSite Contact. All participants in the MultiSite Contact will then be connected automatic...
Page 65 - Edit Contact
General Use 55 3.9.2.3 Edit Contact The Edit Contact function is available from My Contacts . How to edit a contact in the Local Phone Book: 1. Select the contact that is to be edited. 2. Press the left arrow on the remote control, followed by the down arrow until the Edit Contact icon is selected. ...
Page 66 - Delete Contact
TANDBERG 3000 MXP 56 3.9.2.4 Delete Contact The Delete Contact function is available from My Contacts . How to delete a contact: 1. Select the contact that is to be deleted. 2. Press the left arrow on the remote control, followed by the down arrow until the Delete Contact icon is selected. The Delet...
Page 67 - Global Contacts
General Use 57 3.9.3 Global Contacts When selecting Phone Book the phone book opens showing the Global Contacts* or the Corporate Directory** below the folders Placed Calls, Missed Calls, Received Calls and My Contacts. These contacts cannot be changed locally by the system, only from the management...
Page 69 - Search
General Use 59 3.9.3.2 Search The phone book can contain an unlimited amount of global contacts. Using search makes it easier to find the wanted contact. How to search in the Global Phone Book: 1. Select the Search icon. 2. Enter search text in the dialogue box that appears and press the OK button o...
Page 70 - Copy Contact to My Contacts
TANDBERG 3000 MXP 60 3.9.3.3 Copy Contact to My Contacts The Copy Contact to My Contacts function is available from the Placed Calls, Missed Calls, Received Calls and Global Contacts folders, see Phone Book for details. It may be wise to copy contacts that are often used to My Contacts. Note that th...
Page 72 - Move Camera
TANDBERG 3000 MXP 62 3.10.1 Move Camera It is possible to move the camera with the remote control or via the menu. Moving the camera directly with the remote control When the menu is hidden, the arrow keys will work on the camera. If the menu is displayed, press the Cancel button on the remote contr...
Page 73 - Far End Control
General Use 63 3.10.2 Far End Control Far End Control allows you to control your conference partner ’ s camera. An example of when this feature could be especially helpful is if it is not possible to see what a participant at the far end is writing on their white board. Use Far End Control to move t...
Page 75 - TANDBERG Tracker
General Use 65 3.10.4 TANDBERG Tracker How to save presets for the TANDBERG Tracker: 1. Select which camera preset is to be used on the TANDBERG Tracker. 2. Move the camera to the desired position to store on the tracker. 3. Select Move Camera - Save New Preset in the menu. 4. All camera presets are...
Page 76 - Picture Control
TANDBERG 3000 MXP 66 3.10.5 Picture Control Focus, Brightness and White balance are set for auto focus, auto brightness and auto white balance by default. If you need to set focus, brightness and white balance manually, go to Picture Control in the Camera Control menu. Focus Auto Auto focus continuo...
Page 77 - Camera Tracking
General Use 67 3.10.6 Camera Tracking Through Camera Tracking and the use of two or three microphones, the camera can automatically position itself on the current speaker. Before using camera tracking, the camera positions used must be stored at Preset 7 (Mic1) and Preset 8 (Mic2). How to use Camera...
Page 79 - Presentation Key
General Use 69 3.11.1 Presentation Key The quickest way to show a presentation is to use the presentation key on the remote control. The presentation key is used to start and stop a presentation. The presentation key will display PC (default*). When holding the presentation key for 1 second, the pre...
Page 80 - Presentation Menu
TANDBERG 3000 MXP 70 3.11.2 Presentation Menu The Presentation menu offers you all available video sources; Main Camera, PC, Document Camera, VCR, AUX and VNC. All these sources can be used as Main Video Stream or Dual Video Stream (Duo Video / H.239). Not all systems has all video sources available...
Page 82 - PC Soft Presenter and VNC
TANDBERG 3000 MXP 72 3.11.4 PC Soft Presenter and VNC (Optional feature) PC SoftPresenter is used to display PC images on your system without using a VGA cable (PC Presenter). The system and your PC must be connected to the same LAN. In addition, VNC (Virtual Network Computing) server software must ...
Page 84 - Take New Snapshot
TANDBERG 3000 MXP 74 3.11.6 Take New Snapshot The system can take a snapshot of your live video. Snapshot is handy when you are in a call with a system that does not support Dual Stream. Use Snapshot to show a snapshot of your presentation and continue the meeting with main camera. How to use snapsh...
Page 85 - Display Snapshot
General Use 75 3.11.7 Display Snapshot The system stores the last sent or received Snapshot. The snapshot is deleted automatically after the call. How to display snapshots: 1. To view a stored snapshot, first choose the Snapshot header. 2. Select Display Snapshot in the Presentation menu. 3. Press t...
Page 86 - Conference Services
TANDBERG 3000 MXP 76 3.12 Conference Services A Multipoint Control Unit (MCU) enables several sites to participate in the same conference. During an MCU conference, the status line will provide information about the conference. You can make a multipoint conference in different ways. The Conference S...
Page 89 - Request Floor and Release Floor
General Use 79 3.12.1 Request Floor and Release Floor When requesting floor, your video will be broadcasted in full screen to all other participants in the conference. Request Floor is useful when you want to speak or display something in front of all participants. Release Floor when you are done an...
Page 90 - Conference Layout
TANDBERG 3000 MXP 80 3.12.2 Conference Layout (Only supported by TANDBERG MultiSite*) With a TANDBERG MultiSite you can choose between the layouts: Auto Split, 4 Split, 5+1 Split and Voice Switched view. Auto Split displays all participants on the screen simultaneously. 4 Split displays the 4 last s...
Page 91 - Terminal Names
General Use 81 3.12.3 Terminal Names Choose Terminal Names to see a list of the participants of the MultiSite conference. Press Cancel to go back.
Page 92 - Chair Control
TANDBERG 3000 MXP 82 3.12.4 Chair Control (Not supported by TANDBERG MCU or MultiSite) As chairman, you have access to more MultiSite Services. Select Chair Control to assume the role of chairman of the conference. Select Release Chair to end the role as chairman. A Chair indicator appears when you ...
Page 93 - Assign Floor and Release Floor from
General Use 83 3.12.5 Assign Floor and Release Floor from Participant Assign Floor allows the chairman to select which of the conference participants are to be broadcasted to all other participants.
Page 94 - View Site and End View
TANDBERG 3000 MXP 84 3.12.6 View Site and End View (Not supported by TANDBERG MCU or MultiSite) View Site allows you to view any participant in the conference regardless of who has the floor and chair. Choose End View to go back to normal.
Page 95 - Disconnect Participant
General Use 85 3.12.7 Disconnect Participant Disconnect Participant allows the chairman to disconnect any participant in the conference. In a multipoint call, this is equivalent to disconnecting a participant from the end call menu.
Page 96 - Terminate Meeting
TANDBERG 3000 MXP 86 3.12.8 Terminate Meeting Terminate Meeting allows the chairman to terminate the conference altogether. In a MultiSite call, this is equivalent to pressing End All Calls from the end call menu.
Page 99 - Diagnostics
General Use 89 3.13.1 Diagnostics Diagnostics allows testing of individual system components and displays the current system settings. Diagnostics contain: System Information Channel Status Call Status System Selftest View Administrator Settings IP Address Conflict Check Warnings
Page 100 - System Information
TANDBERG 3000 MXP 90 3.13.2 System Information Select System Information to view system numbers, line status, software version, hardware serial number and other useful information. Press arrow key up and down to scroll in the System Information list. System Information contains: System Name My ISDN ...
Page 101 - Channel Status
General Use 91 3.13.3 Channel Status Comprehensive information about the call progress is available through the Channel Status window. This window indicates the various stages each B-channel goes through whilst establishing a connection. Status - BRI Comments Idle Calling Connected Sync Active Relea...
Page 102 - Call Status
TANDBERG 3000 MXP 92 3.13.4 Call Status Comprehensive information about the call is available through the Call Status window. The menu has two columns, one for transmitted and one for received audio/video/data information. If Dual Stream or MultiSite is available on your system and in use, pressing ...
Page 103 - System Selftest
General Use 93 3.13.5 System Selftest The system performs a check to determine internal hardware integrity. System Selftest is useful when you want to check if your network connection is active.
Page 104 - View Administrator Settings
TANDBERG 3000 MXP 94 3.13.6 View Administrator Settings This window displays all the system settings. Use the arrow key on the remote control to scroll through the list. View Administrator Settings may contain*: General Settings System Name Language Dual Monitor Auto answer Max Call Length Access Co...
Page 108 - IP Address Conflict Check
TANDBERG 3000 MXP 98 3.13.7 IP Address Conflict Check The system will give a warning if there is an IP conflict. The user may initiate this check by selecting IP Address Conflict Check.
Page 109 - Warnings
General Use 99 3.13.8 Warnings Any warnings registered by the system will be displayed in the W arnings menu. Open a warning in the list to get more information about the warning. The following warnings may be displayed if detected by the system, depending on system type and configuration: ISDN BRI ...
Page 111 - Text Chat
General Use 101 3.13.9 Text Chat While in an ISDN or IP call to another system supporting Text Chat (T.140), select Text Chat from the Control Panel. Enter text in the displayed window. How to use Text Chat: 1. Choose Text Chat from the Control Panel to open the Text Chat window. 2. Enter text with ...
Page 116 - Administrator Settings
106 4 Administrator Settings Administrator Settings contain all the settings of the system. Making changes to Administrator Settings will change the behavior of the system. It is recommended to password protect the access to Administrator Settings to prevent occasional users from making crucial chan...
Page 117 - General Settings
Administrator Settings 107 4.1 General Settings When installing the system, go through the General Settings menu to ensure that you have the right settings for your system, see System Configuration. General Settings contain: Language System Name / International Name * Autoanswer Phone Book S...
Page 118 - Language
TANDBERG 3000 MXP 108 4.1.1 Language The system supports 16 different languages for its on-screen menus; English, German, French, Norwegian, Swedish, Italian, Spanish, Portuguese, Russian, Finnish, Chinese Simplified, Chinese Traditional, Japanese, Korean, Thai and Arabic. Select the preferred langu...
Page 119 - System Name
Administrator Settings 109 4.1.2 System Name System Name identifies the system: On the welcome page. During an MCU conference call. When using the Web-interface. When the codec is acting as an SNMP Agent. Towards a DHCP server. H323 ID. Other systems can call in using this name instead o...
Page 122 - Phone Book Settings
TANDBERG 3000 MXP 112 4.1.5 Phone Book Settings Corporate Directory On The Corporate Directory is available in the menu. Off The Corporate Directory is hidden from the menu and is unavailable for users. IP address Enter the IP address of the management system that provides the Phone Book. Path The P...
Page 123 - External Services Settings
Administrator Settings 113 4.1.6 External Services Settings External Services On When set to On External Services are available. Off When set to Off External Services are unavailable. IP address Enter the IP address of the service provider for External Services. Path Enter the Path to the External S...
Page 124 - Permissions
TANDBERG 3000 MXP 114 4.1.7 Permissions Permissions contains settings for incoming MCU Calls, incoming telephone Calls, Far End Control, Remote Software Upgrade and Fallback to Telephony. Access Code An access code will help you control the use of the system. All users must enter a code to identify ...
Page 133 - Date and Time Settings
Administrator Settings 123 4.1.10 Date and Time Settings NTP IP This is the NTP time server address from which the system can get updated time information. See IP Services for more details. Auto The NTP IP address is set automatically. Manual The NTP IP address is set manually. IP Address The IP Add...
Page 135 - Input Editor Language
Administrator Settings 125 4.2.1 Input Editor Language When the Input Editor Language is set to Chinese, Korean or Japanese the user will be able to enter Chinese / Korean / Japanese characters into an input field like the System Name or Phone Book, using the remote control.
Page 136 - Menu Timeout In Call
TANDBERG 3000 MXP 126 4.2.2 Menu Timeout In Call The Main menu appears on the bottom line of the screen. Set Menu Timeout In Call to On if you want the menu to time out automatically when you are in a call. On The menu will time out automatically after 15 seconds if there is no activity on the remot...
Page 137 - Menu on TV
Administrator Settings 127 4.2.3 Menu on TV The Menu on TV setting decides if the menu shall be displayed on the TV screen or not. For optimal layout of the menu, Menu on TV should be Off if Menu on PC is On and vice versa. On The menu is available on the TV screen. Off The menu is not available on ...
Page 138 - Menu on PC
TANDBERG 3000 MXP 128 4.2.4 Menu on PC The Menu on PC setting decides if the menu shall be displayed on the PC (VGA screen) screen or not. For optimal layout of the menu, Menu on TV should be Off if Menu on PC is On and vice versa. On The menu is available on the PC screen. Off The menu is not avail...
Page 139 - Balloon Help
Administrator Settings 129 4.2.5 Balloon Help It is possible to enable / disable the balloon help window. On Choose On if you want help text windows to appear. Off There will be no help text window.
Page 140 - Administrator Password
TANDBERG 3000 MXP 130 4.2.6 Administrator Password It is recommended to put an Administrator Password on the system. The Administrator Password can be maximum 5 digits long. The Administrator Password dialog box will pop up when you choose Administrator Settings from the Control Panel. This will pre...
Page 141 - Kiosk Mode Settings
Administrator Settings 131 4.2.7 Kiosk Mode Settings Kiosk Mode In Kiosk Mode the system is set to a simplified state where it can be controlled with just the four arrow keys and OK. You will get a simplified on-screen menu with only basic functionality available: make calls (using predefined cont...
Page 144 - Startup
TANDBERG 3000 MXP 134 4.2.8 Startup Welcome Menu The Welcome Menu contains the Main Menu, System Status, your System Name and dial in numbers. On The Welcome Menu is shown when the system wakes up from standby mode. Off The Welcome Menu is not shown when the system wakes up from standby mode. Press ...
Page 146 - Icons
TANDBERG 3000 MXP 136 4.2.9 Icons The following indicator icons may be set to on or off: Mic Off Volume Off On Air Encryption Bad Network Telephone See On-screen Indicators for details.
Page 147 - Presentation Settings
Administrator Settings 137 4.3 Presentation Settings Presentation Settings contain: Presentation Start H.239 Startup Video Source Presentation Source Snapshot Source Auto-Display Snapshot PIP Appearance PIP Placing VNC Settings
Page 148 - Presentation Start
TANDBERG 3000 MXP 138 4.3.1 Presentation Start If your system has Dual Stream capabilities, you can show two video streams at the same time (see also Dual Stream ). Presentation Start is Auto by default. This means that you will start Dual Stream (a second video stream) automatically when starting a...
Page 150 - Startup Video Source
TANDBERG 3000 MXP 140 4.3.3 Startup Video Source The Startup Video Source is the video source on display when the system wakes up from standby mode. If you use Main Camera as start up source, the system will start with Main Camera every time the system wakes up from standby, regardless of what the p...
Page 151 - Presentation Source
Administrator Settings 141 4.3.4 Presentation Source The Presentation Source is connected to the Presentation button on the remote. Pressing the Presentation button will put the Presentation Source on display. Presentation Source is PC by default*. You can change the Presentation Source to any video...
Page 152 - Snapshot Source
TANDBERG 3000 MXP 142 4.3.5 Snapshot Source When you take a Snapshot, you get a snapshot of the Snapshot Source. Current is the default Snapshot Source. This means that you take a snapshot of the video source that is currently active. You can change the Snapshot Source to any video source. In this w...
Page 153 - Auto-Display Snapshot
Administrator Settings 143 4.3.6 Auto-Display Snapshot Select Auto to automatically display a received snapshot. Turn Auto-Display Snapshot Manual if you wish not to have them displayed on the screen when they are sent or received. The snapshots will be sent and received, but not displayed. With Aut...
Page 154 - PIP Appearance
TANDBERG 3000 MXP 144 4.3.7 PIP Appearance A Picture in Picture (PIP) is a smaller picture placed in one of the corners of the screen. The PIP enables you to see an extra picture in your video conference. Auto PIP Auto means that Picture In Picture will appear automatically when it is suitable. A pi...
Page 155 - PIP Placing
Administrator Settings 145 4.3.8 PIP Placing PIP Placing lets you decide where the PIP shall appear. You can of course move the PIP with the Layout button on the remote anytime. Top Right PIP is placed in the Top Right corner. Bottom Right PIP is placed in the Bottom Right corner. Bottom Left PIP is...
Page 156 - VNC Settings
TANDBERG 3000 MXP 146 4.3.9 VNC Settings VNC Settings is necessary when using a VNC presentation. See chapter PC Soft Presenter and VNC for more information on how to use VNC. Address The IP-address of the PC with the VNC software installed. To find the IP-address of the PC, place the mouse pointer ...
Page 158 - Video Algorithm
TANDBERG 3000 MXP 148 4.4.1 Video Algorithm The system will automatically select the best video algorithm based on the video source and the capabilities of the remote system. Use this menu to disable video algorithms in case you have interoperability issues calling other systems. H.264 Bandwidth eff...
Page 159 - Audio Algorithm
Administrator Settings 149 4.4.2 Audio Algorithm The system will automatically select the best audio algorithm based on the call rate and the capabilities of the remote system. Use this menu to disable audio algorithms in case you want to remove “ low quality ” audio, or if you have interoperability...
Page 161 - Natural Video
Administrator Settings 151 4.4.4 Natural Video Choosing Natural Video will enable 60 fields* per second true interlaced picture for high motion video. The use of Natural Video requires the H.263+ and H.263++ video protocols. Natural video will be disabled in H.323 MultiSite calls and in H.320 Contin...
Page 163 - Video Quality
Administrator Settings 153 4.4.6 Video Quality The different video sources need different Video Quality Settings. Main Camera, VCR, AUX and Split Screen have Motion as default. PC, Document Camera and VNC have Sharpness as default. Motion* Optimized for smooth motion video (CIF/SIF or w288p for low ...
Page 170 - Inputs
TANDBERG 3000 MXP 160 4.5.1 Inputs Mic 1- 2 and Audio input 3-4 By default, all inputs are enabled. Just plug in an audio source and it is active. Audio inputs that are On will automatically be mixed. Unconnected inputs will automatically be muted. Select Off to prevent audio/noise from connected bu...
Page 174 - Outputs
TANDBERG 3000 MXP 164 4.5.2 Outputs Audio out 1 - 2 Audio out 1 is intended for connection to televisions or audio amplifiers. Audio out 2 is intended for connection to a VCR or other recording equipment. The signal is a mix of audio from far end and local end (except VCR in). Note that audio out 2 ...
Page 176 - Echo Control
TANDBERG 3000 MXP 166 4.5.3 Echo Control Mic 1-2 Each of the 2 microphone inputs has a separate acoustic echo canceller. One echo canceller per input provides more sophisticated control than having one common canceller for all microphones. In addition to echo cancellation, the system has built-in no...
Page 180 - Alert Tones and Volume
TANDBERG 3000 MXP 170 4.5.6 Alert Tones and Volume Video Call Alert Tone and Telephone Alert Tone To help distinguish between incoming video calls and ordinary telephone calls, it is recommended to use different ringing tones for video calls and telephone calls. Alert Volume You may change the volum...
Page 183 - MCU Status Line
Administrator Settings 173 4.6.2 MCU Status Line On The MultiSite / MCU / DuoVideo indicators will be displayed and provide information about the conference. Off The MultiSite / MCU / DuoVideo indicators will not be displayed. Auto The MultiSite / MCU / DuoVideo indicators will be displayed for a fe...
Page 184 - Floor to Full Screen
TANDBERG 3000 MXP 174 4.6.3 Floor to Full Screen When "Floor to Full Screen" is enabled, someone who requests floor will be seen by all participants as full screen. When "Floor to Full Screen" is "Off", someone who request floor in a MultiSite conference using the 5+1 layout ...
Page 185 - Web Snapshots
Administrator Settings 175 4.6.4 Web Snapshots The system is able to generate JPEG snapshots and provide them when requested (as ‘ http get ’ or via ftp). See Appendix 6 for descriptions of the possible snapshot files. On Snapshots generation is enabled. Off Snapshots generation is disabled. Note th...
Page 186 - MultiSite Picture Mode
TANDBERG 3000 MXP 176 4.6.5 MultiSite Picture Mode MultiSite* Picture Mode determines the default layout of a MultiSite call. Available layouts are: Auto Split, 4 Split, 5+1 Split, and Voice Switched. You can change the layout during a call using the layout option in MultiSite Services. Auto Split A...
Page 188 - Video Name
TANDBERG 3000 MXP 178 4.6.6 Video Name As a default, the video inputs are given the names Main Cam, PC, Doc Cam, VCR, AUX or VNC, dependent on what video sources are available on your system. The video names cannot exceed eight characters. The names correspond to the video names in the Presentation ...
Page 190 - Encryption
TANDBERG 3000 MXP 180 4.7.1 Encryption (Country specific) Auto The system will try to set up calls using encryption. Point to point calls: If the far end system supports encryption (AES or DES), the call will be encrypted. If not, the call will proceed without encryption. MultiSite calls*: In order ...
Page 191 - Encryption Mode
Administrator Settings 181 4.7.2 Encryption Mode Auto The system will try to use the most secure encryption - AES, dependent on the capabilities of the other sites. For sites that do not support AES encryption, DES encryption will be tried. AES The system will try to use AES with 128 bits encryption...
Page 192 - Passwords
TANDBERG 3000 MXP 182 4.7.3 Passwords Administrator Password, IP Access Password, Streaming Password, VNC Password, Access Code and Remote Software Upgrade password are duplicated from their respective menus. Using the Security menu gives you a quick way to change all passwords of the system.
Page 195 - Advanced ISDN Settings
Administrator Settings 185 Advanced ISDN Settings Sub address Using a sub address enables you to connect up to eight ISDN terminals to the same ISDN telephone number and line. The terminals are addressed by using different sub addresses. To call a terminal with a sub address, separate the ISDN telep...
Page 199 - DNS Settings
Administrator Settings 189 DNS Settings DNS Server 1-5 DNS Server defines the network addresses for DNS servers. Up to 5 addresses may be specified. If the network addresses are unknown, please contact your administrator or Internet Service Provider. DNS Domain Name DNS Domain Name is the default do...
Page 201 - Gatekeeper Settings
Administrator Settings 191 Gatekeeper Settings Gatekeeper Discovery Auto The system will automatically try to register to any available gatekeeper. If a gatekeeper responds to the request sent from the codec within 30 seconds this specific gatekeeper will be used. This requires auto discovery on the...
Page 202 - CallManager Settings
TANDBERG 3000 MXP 192 CallManager Settings CallManager IP This is the CallManager IP-address that is used if you specify H.323 Call Setup: CallManager.
Page 203 - Advanced H.323 Settings
Administrator Settings 193 Advanced H.323 Settings The Advanced H.323 Settings only have an effect if they are supported by your IP infrastructure. NAT NAT, Network Address Translation, is used when a PC and a videoconferencing system are connected to a router with NAT support. NAT support in the vi...
Page 205 - Display Name
Administrator Settings 195 4.8.2.3 SIP Settings Mode On Setting the SIP mode to on will enable the system for incoming and outgoing SIP calls. Off Setting the SIP mode to off will disable incoming and outgoing SIP calls from the system. Display Name The Display name part of the SIP Address (URI) is ...
Page 207 - Media Capabilities supported in SIP:
Administrator Settings 197 RFC 2190 RTP Payload Format for H.263 Video Streams RFC 2429 RTP Payload Format for the 1998 Version of ITU-T Rec. H.263 Video (H.263+) Draft-ietf-avt-rfc2429-bis-05.txt - Draft for advanced video signaling including resolution, mpi, annexes and custom formats. RFC...
Page 216 - Data Port
TANDBERG 3000 MXP 206 4.8.4 Data Port The system provides up to two standard RS232 serial ports to allow a computer to be connected for data transfer and control purposes. Note that when connecting to a PC the connecting cable must be a straight through RS232 cable. Baud Rate, Parity, Databits and S...
Page 218 - Restore Default Settings
TANDBERG 3000 MXP 208 4.8.6 Restore Default Settings Restore Default Settings will restore all administrator settings. Note that this will not affect your Call Directory information, Network Type, Line Setup numbers or your SPID numbers.
Page 219 - Peripheral Equipment
209 5 Peripheral Equipment Using the optional peripheral devices outlined in this chapter and the many others available, you will be able to build your own applications for use with the system, thereby better integrating the system into your business environment. This chapter will explain how to con...
Page 220 - Video
TANDBERG 3000 MXP 210 5.1 Interfaces 5.1.1 Video 5 Video Inputs 1 video input used by the camera. 1 video input supporting S-Video through a Mini-DIN connector. 2 video inputs supporting composite signals through RCA connectors. 1 VGA/DVI-I (DVI = Digital Video Interface, I = Integrated Digi...
Page 226 - Data port
TANDBERG 3000 MXP 216 5.1.3 Network Ethernet: 1 x Ethernet (RJ-45 Jack) LAN interface (10/100 Mb) up to 2 Mbps or 2.3 Mbps depending on the bandwidth option installed. To connect the system to a LAN, use the Ethernet cable provided by TANDBERG (or a standard Ethernet cable). The cable specification ...
Page 228 - Camera Port
TANDBERG 3000 MXP 218 5.1.5 Camera Port The TANDBERG 3000 W AVE II Camera cable consists of two cables, VIDEO CABLE and DATA/POW ER CABLE connected together at one end with DSUB CONNECTOR. VIDEO CABLE • Length 1900mm • S-VIDEO connector DATA/POWER CABLE • Connector RJ45, 8 pin shielded modular jack ...
Page 233 - Additional Cameras
Peripheral Equipment 223 5.4 Additional Cameras Extra fixed Cameras You can connect extra fixed cameras to your system, for example, a whiteboard camera. Connect the video output of the additional camera to one of the available Video inputs on the system. Multiple controllable Cameras Attaching mult...
Page 234 - Additional Microphones
TANDBERG 3000 MXP 224 5.5 Additional Microphones If your environment is such that you require more than one microphone for your room, e.g. you have a whiteboard at a distance from your table microphone, it is possible to connect additional microphones to your system. See Appendix 4 for more informat...
Page 235 - The TANDBERG DNAM and
Peripheral Equipment 225 5.6 The TANDBERG DNAM and Speakers TANDBERG 6000 MXP Profile, TANDBERG 6000 MXP, TANDBERG 7000 MXP, TANDBERG 8000 MXP and TANDBERG Maestro The TANDBERG Digital Natural Audio Module, DNAM*: The DNAM audiosystem is built on two specially designed and separate modules; the DNAM...
Page 237 - TANDBERG 3000 MXP Profile:
Peripheral Equipment 227 The DNAM Loudspeaker Cabinet (Center Speakers)*: 3-way Center Speaker system Frequency range 50Hz - 20kHz 2 x 130mm low- and midrange loudspeakers, 8 ohms nominal, high quality 1 x 25mm dome tweeter, 6 ohms nominal, high quality Crossover filtered audio signals rec...
Page 239 - Stereo Speaker Kit
Peripheral Equipment 229 5.7 Stereo Speaker Kit Note that the following applies only for systems with a stereo S/PDIF output. The Stereo Speaker Kit provides an pair of floor-standing loudspeakers in addition to the built-in DNAM . Using these speakers will enable stereo functionality in your system...
Page 243 - XGA Monitors and Projectors
Peripheral Equipment 233 5.10 XGA Monitors and Projectors (Optional) Some TANDBERG systems can be delivered with optional single or dual TV/XGA monitors. It can also be connected to any DVI/VGA/PAL or NTSC display. Note that this requires a system with minimum one DVI-I output.
Page 245 - Digital Monitor Power
Peripheral Equipment 235 5.12 Digital Monitor Power Management DMPM is monitor power management applied over the digital DVI interface. TANDBERG supports DMPM in software F2 and above. Six monitor power states are defined. Monitor On Power state Transmitter (TANDBERG codec) and receiver (Monitor) ar...
Page 246 - Extended Display Identification
TANDBERG 3000 MXP 236 5.13 Extended Display Identification Data (EDID) Extended Display Identification Data (EDID) is a VESA standard data format that will allow the system to communicate its capabilities, including vendor information like the supported VGA-formats and frequency range limits to a PC...
Page 248 - Appendices
238 6 Appendices Appendices: Appendix 1: Technical Specification Appendix 2: Bandwidth Information Appendix 3: Environmental considerations Appendix 4: Guidelines for setting up videoconferencing rooms Appendix 5: Security Appendix 6: Using the file system Appendix 7: Web Interface A...
Page 249 - Technical Specification
Appendices 239 6.1 Appendix 1 Technical Specification SYSTEM COMPONENTS 1 or 2 monitors, wireless remote control, W.A.V.E. II camera, microphone, integrated cabling, rollabout stand MONITOR LG 32" NTSC/PAL flat screen and Pioneer 43 ” flat screen XGA monitor optional Other monitors supported BAN...
Page 252 - Bandwidth information for TANDBERG endpoints
TANDBERG 3000 MXP 242 6.2 Appendix 2 Bandwidth information for TANDBERG endpoints Model 8000MXP, 7000MXP 6000MXP, Maestro Bandwidth Point to point ISDN / IP Standard: 768 / 3072 Option: 1920 / 4096 Standard: 768 / 3072 Option: 1920 / 4096 MultiSite Total: 3072kbps 4x768 video + 4 audio 3x1536 video ...
Page 255 - Environmental considerations
Appendices 245 6.3 Appendix 3 Environmental considerations This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your system. Iris control and lighting By default the system camera will use a...
Page 258 - Security
TANDBERG 3000 MXP 248 6.5 Appendix 5 Security The system has several features both to protect from unauthorized use and system access: Access Code: When Access Code is enabled, the user will be asked to enter an access code before he/she is able to make a call. The system will verify if the entered ...
Page 261 - Using the file system
Appendices 251 6.6 Appendix 6 Using the file system It is possible to access a file system within the TANDBERG system by using ftp: DOS-window: ftp <IP-address of system>, or Web-browser: ftp:// <IP-address of system> Description of the different files: all.prm all settings in the system...
Page 262 - Web Interface
TANDBERG 3000 MXP 252 6.7 Appendix 7 Web Interface It is possible to access and maintain the system remotely via a local area network (LAN) using a standard Web-browser. Connect your system to a LAN with a Network cable. How to configure your system for web interface: 1. Open Administrator Settings ...
Page 263 - Connecting the system to PRI/T1
Appendices 253 6.8 Appendix 8 (Not available on all TANDBERG systems) Connecting the system to PRI/T1 Using CSU adapter Connecting the system to the ISDN network via the E1/T1-interface using an Adtran T1 ESF CSU ACE or equivalent CSU, will allow up to 1.54 Mbps connection. The E1/T1-interface must ...
Page 266 - WAVE II Camera
TANDBERG 3000 MXP 256 6.11 Appendix 11 (Not available with set top systems) WAVE II Camera Pinouts and Connectors 8-PIN RJ (shielded modular jack): This connector is used for the power and control signals to the main camera. Pin-8 +12V (presence when connected in daisy chain) Pin-7 GND Pin-6 GND Pin...
Page 270 - Cisco CallManager registration
TANDBERG 3000 MXP 260 6.13 Appendix 13 Cisco CallManager registration Configuring an H.323 client on the CallManager 4.0 The registration of a H.323 client in CallManager is supported on the CallManager (CCM) 4.0 software and forward. 1. To configure the CallManager with an H.323 client, log on to t...
Page 271 - Diagnostic Tools for IP
Appendices 261 6.14 Appendix 14 Diagnostic Tools for IP To use these tools, will require using a PC and setting up a telnet session towards the system. Q.931 To show Q.931 trace during a call you need to issue the command ‘ syslog on ’ .One can get traces for RAS, Q.931 and H.245 with this command. ...
Page 273 - System Upgrade
Appendices 263 6.15 Appendix 15 System Upgrade Before starting the software upgrade of the TANDBERG MXP system, please make sure to have the new software file, (for instance s050000F30.pkg) and the Release Key for this software available. Your TANDBERG Partner will provide this for you. All options ...
Page 279 - Declaration of Conformity
Appendices 269 6.16 Appendix 16 Declaration of Conformity Contact your TANDBERG representative for a Declaration of Conformity.
Page 280 - Appendix 17
TANDBERG 3000 MXP 270 Appendix 17 Dimensions Front view, 43'' monitor
Page 285 - How to remove the codec
Appendices 275 6.17 Appendix 18 How to remove the codec Pull out codec and remove cables
Page 287 - Glossary
277 7 Glossary # 199 AV1: External input for the TANDBERG/LOEWE monitor. 2nd monitor: The second monitor of your videoconferencing system. The second monitor is normally placed on the right side of the first monitor. 4CIF: 4 times CIF, 704x576 pixels 4SIF: 4 times SIF, 704x480 pixels A AACLD: Advanc...
Page 297 - Index
287 8 Index A Access Code......................................90, 114 Add Another Call........................................ 37 Additional microphone ............................. 224 Administrator Password ........................... 130 Alert Speaker ........................................... ...