Page 2 - Safety Precautions
Safety Precautions 2 Safety Precautions Important Notes • This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful in- terference when the equipmen...
Page 5 - Contents
5 Contents Contents Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 HowTo handle internal phone traces on optiPoint 410/420 S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Reason for this HowTo . . . . . . . . . . . . . . . . . . . . . . . ....
Page 7 - Reason for this HowTo
HowTo handle internal phone traces on optiPoint 410/420 S 7 HowTo handle internal phone traces on optiPoint 410/420 S Trace Configuration is used to inform the phone of which information is to be logged. The "Trace output" drop down box is used to tell the phone whether to store the informat...
Page 8 - Activate internal phone traces
HowTo handle internal phone traces on optiPoint 410/420 S 8 Activate internal phone traces • Log-in to the WBM as administrator (see Æ page 15) • Select the Fault Investigation menu (see Æ page 22) • Select Trace Configuration (see Æ page 23) • Choose File as Trace Output. • Set the timeout to 9999 ...
Page 9 - Read out the internal phone traces
HowTo handle internal phone traces on optiPoint 410/420 S 9 Trace logging is now activated and all relevant activities of the phone will be saved (till the trace file is full – oldest messages will be overwritten. Read out the internal phone traces It is recommended to wait ~3 minutes before you rea...
Page 11 - Deactivate internal phone traces
HowTo handle internal phone traces on optiPoint 410/420 S 11 Deactivate internal phone traces • Log-in to the WBM as administrator (see Æ page 15) • Select the Fault Investigation menu (see Æ page 22) • Select Trace View (see Æ page 24) Just click on the Submit button (It doesn’t matter which stream...
Page 12 - optiPoint SIP UDP Trace; Activate the UDP Trace; Enable the SIP UDP Trace
optiPoint SIP UDP Trace 12 optiPoint SIP UDP Trace If problems in operating the optiPoint 410/420 S phones are encountered, showing a display message like "no server" or "Registering..." for a longer time, then these problems are likely to be related to the signalling with the SIP pr...
Page 14 - Web Interface; Establishing the Connection to the Phone
Web Interface 14 Web Interface Establishing the Connection to the Phone You can display and configure device and network information for the optiPoint 410/420 /economy/economy plus/standard/advance S V7.0 and the optiPoint 410 entry S V7.0 through the Web Interface. You can access the Web Interface ...
Page 15 - Access to the Web Interface Administrator Menu
Web Interface 15 A screen like the following home page appears: Access to the Web Interface Administrator Menu The following steps describe the access to the administrator menu, start- ing from the home page of the optiPoint 410/420. 1. Click on the link "Administration". The following login...
Page 16 - Administrations Menu
Web Interface 16 Administrations Menu Administrator menu Fault Investigation z General Information z Trace Configuration z Network IP and Routing z Trace View z System z Simplified trace page ° SIP environment z FTP Client ° SIP features z Exception Data z Quality of service z Windview Configuration...
Page 17 - Additional Web Pages for Tests and Tracing; Non user-assisted tests
Web Interface 17 Additional Web Pages for Tests and Tracing The web menus relevant for tests and tracing are listed below. If you click on one of the menu options, you will be directed to further explanations in the alphabetical reference. Non user-assisted tests
Page 19 - RTP Statistics
Web Interface 19 RTP Statistics These parameters are used for development only.
Page 20 - QoS Data Collection
Web Interface 20 QoS Data Collection These parameters are used for development only.
Page 22 - Fault Investigation
Web Interface 22 Fault Investigation Available tracing menus (selected in “Administrations Menu” on page 16: • “Trace Configuration” on page 23 • “Trace View” on page 24 • “Simplified trace page” on page 24 • “FTP Client” on page 25 • “Exception Data” on page 25 • “Windview Configuration” on page 26...
Page 23 - Trace Configuration
Web Interface 23 Trace Configuration Trace Configuration is used to inform the phone of which information is to be logged.
Page 24 - Trace View; Simplified trace page
Web Interface 24 Trace View Trace View is used to retrieve trace information from the phone. Simplified trace page It is a simple interface for the user for an easy trace setup and data retriev- al. This functionality is to be used as the usual standard procedure when investigating problems (first-t...
Page 25 - FTP Client; Exception Data
Web Interface 25 FTP Client To use the FTP client you will need the "Host", "username" and "password" of your FTP server account. Where File details are required "Local File details" refers to files on the phone and "Remote File details" refers to files on the...
Page 26 - Windview Configuration
Web Interface 26 Windview Configuration SIP UDP Trace
Page 27 - Alphabetical Reference; Description of Functions; Audio loop test
Alphabetical Reference 27 Alphabetical Reference This reference offers basic information that can be used by the administra- tor to carry out administration- and diagnostics-related jobs in the optiPoint 410/420 family S V7.0. • The Chapter explains alphabetically sorted terms that, for instance, yo...
Page 28 - Key test
Alphabetical Reference 28 Key test • Test to check the functions of the telephone keys. • If you press a key on the optiPoint 410/420 family S V7.0 (except the : key), the associated LED lights up and the corresponding name is displayed in the Æ LCD display. The : key terminates the test. Æ page 18 ...
Page 29 - Ping
Alphabetical Reference 29 Line Monitor information optiPoint 420 LAN Port 1 (LAN) LAN Port 2 (PC) Explanation report: Æ page 18 Ping • Run this Æ PING test to check whether a server or another terminal de- vice (e.g. the optiPoint 410/420 family S V7.0 or servers) can be reached by Æ IP or domain na...
Page 30 - QDC Port
Alphabetical Reference 30 QDC Port Enter port address of the Quality Data Collection Server. For more informa- tion refer to HiPath QoS Data Collection V1.0 Interface Description. Æ page 20 RAM test • Use this function to test the Æ RAM memory of your optiPoint 410/ 420 family S V7.0. • The results ...
Page 31 - Trace Easy Automatic Clear Before Start
Alphabetical Reference 31 Trace Easy Automatic Clear Before Start When it is clicked in, the loggings are cleared every start, when it is not clicked you can see the pervious loggings. The use of this checkbox is in- dependent from the full trace functionality. It means that only the ea- sytrace log...
Page 32 - Trace Easy Reset Settings
Alphabetical Reference 32 Trace Easy Reset Settings Set parameters to default values. Æ page 24 Trace Easy Stop logging Stops the current logging action. Æ page 24 Trace Easy Submit/Start logging Store the new parameter values in the database and start the trace. All the parameter settings on this e...
Page 33 - Trace FTP Client Download
Alphabetical Reference 33 Trace FTP Client Download To put files on to the phone fill in the "Host", "username" and "password" of your FTP server account. Fill in the "Remote File details" (This where you want the file to go on your FTP server). Fill in the "Local...
Page 34 - Trace Output
Alphabetical Reference 34 – Indication of input messages from device drivers/device interfaces– Indication of output messages to device drivers or device interfaces • Black box (internal or task) would include: – Indication of incoming message from message queues or pipes– Indication of outgoing mes...
Page 35 - Trace Streamsl
Alphabetical Reference 35 Trace Streamsl It should be noted again that performance of the phone can be seriously affected, and trace messages lost, if too many components are traced at once. A lost trace message indication is given in the Error log to memory when a write to file was not possible. Me...
Page 37 - Trace Timeout
Alphabetical Reference 37 al) or WSP (binary). If the connection is by HTTP then the administrator may optionally configure a proxy address. If the connection is by WSP then the administrator must configure a WAP gateway address. • LDAP (address book) Standard and Advance 410 and 420 models provide ...
Page 38 - Trace View Source; Trace View File Stream
Alphabetical Reference 38 Trace View Source The "Trace Source" drop down box is used to tell the phone whether to re- trieve the trace information from the generic memory buffer or from the File associated with the selected application stream. Æ page 24 Trace View File Stream The "Trace ...
Page 39 - Trace Windview Configuration Logging Level; Trace Windview Configuration Reset
Alphabetical Reference 39 All files are stored in the directory "/tffs0/tracing". The file names are based on the name of the log being created for example Home application log- ging creates the following log file "/tffs0/tracing/HomeApp.log". Æ page 24 Trace Windview Configuration L...
Page 40 - Abbreviations and Specialized Terms
Alphabetical Reference 40 Abbreviations and Specialized Terms You will find more information in the relevant literature on the Network Technology and Æ VoIP. DHCP Abbreviation for " D ynamic H ost C onfiguration P rotocol". The DHCP is an Ethernet protocol that allows for the automatic confi...
Page 45 - Index
45 Index Index A Abbreviations .............................................. 40 Audio loop test ........................................... 27 C Conformity .................................................... 4 D Display test ................................................. 27 E Explanations to sp...
Page 46 - Communication for the open minded
© Siemens Enterprise Communications GmbH & Co. KG Hofmannstr. 51, D-81359 München The information provided in this document contains merely general descriptions or char- acteristics of performance which in case of actual use do not always apply as described or which may change as a result of fur...
