Siemens OPTIPOINT 420 S V6.0 - Manuals

HowTo handle internal phone traces on optiPoint 410/420 S 8 Activate internal phone traces • Log-in to the WBM as administrator (see Æ page 15) • Select the Fault Investigation menu (see Æ page 22) • Select Trace Configuration (see Æ page 23) • Choose File as Trace Output. • Set the timeout to 9999 ...

HowTo handle internal phone traces on optiPoint 410/420 S 9 Trace logging is now activated and all relevant activities of the phone will be saved (till the trace file is full – oldest messages will be overwritten. Read out the internal phone traces It is recommended to wait ~3 minutes before you rea...

HowTo handle internal phone traces on optiPoint 410/420 S 11 Deactivate internal phone traces • Log-in to the WBM as administrator (see Æ page 15) • Select the Fault Investigation menu (see Æ page 22) • Select Trace View (see Æ page 24) Just click on the Submit button (It doesn’t matter which stream...

optiPoint SIP UDP Trace 12 optiPoint SIP UDP Trace If problems in operating the optiPoint 410/420 S phones are encountered, showing a display message like "no server" or "Registering..." for a longer time, then these problems are likely to be related to the signalling with the SIP pr...

Web Interface 14 Web Interface Establishing the Connection to the Phone You can display and configure device and network information for the optiPoint 410/420 /economy/economy plus/standard/advance S V7.0 and the optiPoint 410 entry S V7.0 through the Web Interface. You can access the Web Interface ...

Web Interface 15 A screen like the following home page appears: Access to the Web Interface Administrator Menu The following steps describe the access to the administrator menu, start- ing from the home page of the optiPoint 410/420. 1. Click on the link "Administration". The following login...

Web Interface 16 Administrations Menu Administrator menu Fault Investigation z General Information z Trace Configuration z Network IP and Routing z Trace View z System z Simplified trace page ° SIP environment z FTP Client ° SIP features z Exception Data z Quality of service z Windview Configuration...

Web Interface 17 Additional Web Pages for Tests and Tracing The web menus relevant for tests and tracing are listed below. If you click on one of the menu options, you will be directed to further explanations in the alphabetical reference. Non user-assisted tests

Web Interface 19 RTP Statistics These parameters are used for development only.

Web Interface 20 QoS Data Collection These parameters are used for development only.

Web Interface 22 Fault Investigation Available tracing menus (selected in “Administrations Menu” on page 16: • “Trace Configuration” on page 23 • “Trace View” on page 24 • “Simplified trace page” on page 24 • “FTP Client” on page 25 • “Exception Data” on page 25 • “Windview Configuration” on page 26...

Web Interface 23 Trace Configuration Trace Configuration is used to inform the phone of which information is to be logged.

Web Interface 24 Trace View Trace View is used to retrieve trace information from the phone. Simplified trace page It is a simple interface for the user for an easy trace setup and data retriev- al. This functionality is to be used as the usual standard procedure when investigating problems (first-t...

Web Interface 25 FTP Client To use the FTP client you will need the "Host", "username" and "password" of your FTP server account. Where File details are required "Local File details" refers to files on the phone and "Remote File details" refers to files on the...

Web Interface 26 Windview Configuration SIP UDP Trace

Alphabetical Reference 27 Alphabetical Reference This reference offers basic information that can be used by the administra- tor to carry out administration- and diagnostics-related jobs in the optiPoint 410/420 family S V7.0. • The Chapter explains alphabetically sorted terms that, for instance, yo...

Alphabetical Reference 28 Key test • Test to check the functions of the telephone keys. • If you press a key on the optiPoint 410/420 family S V7.0 (except the : key), the associated LED lights up and the corresponding name is displayed in the Æ LCD display. The : key terminates the test. Æ page 18 ...

Alphabetical Reference 29 Line Monitor information optiPoint 420 LAN Port 1 (LAN) LAN Port 2 (PC) Explanation report: Æ page 18 Ping • Run this Æ PING test to check whether a server or another terminal de- vice (e.g. the optiPoint 410/420 family S V7.0 or servers) can be reached by Æ IP or domain na...

Alphabetical Reference 30 QDC Port Enter port address of the Quality Data Collection Server. For more informa- tion refer to HiPath QoS Data Collection V1.0 Interface Description. Æ page 20 RAM test • Use this function to test the Æ RAM memory of your optiPoint 410/ 420 family S V7.0. • The results ...

Alphabetical Reference 31 Trace Easy Automatic Clear Before Start When it is clicked in, the loggings are cleared every start, when it is not clicked you can see the pervious loggings. The use of this checkbox is in- dependent from the full trace functionality. It means that only the ea- sytrace log...

Alphabetical Reference 32 Trace Easy Reset Settings Set parameters to default values. Æ page 24 Trace Easy Stop logging Stops the current logging action. Æ page 24 Trace Easy Submit/Start logging Store the new parameter values in the database and start the trace. All the parameter settings on this e...

Alphabetical Reference 33 Trace FTP Client Download To put files on to the phone fill in the "Host", "username" and "password" of your FTP server account. Fill in the "Remote File details" (This where you want the file to go on your FTP server). Fill in the "Local...

Alphabetical Reference 34 – Indication of input messages from device drivers/device interfaces– Indication of output messages to device drivers or device interfaces • Black box (internal or task) would include: – Indication of incoming message from message queues or pipes– Indication of outgoing mes...

Alphabetical Reference 35 Trace Streamsl It should be noted again that performance of the phone can be seriously affected, and trace messages lost, if too many components are traced at once. A lost trace message indication is given in the Error log to memory when a write to file was not possible. Me...

Alphabetical Reference 37 al) or WSP (binary). If the connection is by HTTP then the administrator may optionally configure a proxy address. If the connection is by WSP then the administrator must configure a WAP gateway address. • LDAP (address book) Standard and Advance 410 and 420 models provide ...

Alphabetical Reference 38 Trace View Source The "Trace Source" drop down box is used to tell the phone whether to re- trieve the trace information from the generic memory buffer or from the File associated with the selected application stream. Æ page 24 Trace View File Stream The "Trace ...

Alphabetical Reference 39 All files are stored in the directory "/tffs0/tracing". The file names are based on the name of the log being created for example Home application log- ging creates the following log file "/tffs0/tracing/HomeApp.log". Æ page 24 Trace Windview Configuration L...

Alphabetical Reference 40 Abbreviations and Specialized Terms You will find more information in the relevant literature on the Network Technology and Æ VoIP. DHCP Abbreviation for " D ynamic H ost C onfiguration P rotocol". The DHCP is an Ethernet protocol that allows for the automatic confi...

45 Index Index A Abbreviations .............................................. 40 Audio loop test ........................................... 27 C Conformity .................................................... 4 D Display test ................................................. 27 E Explanations to sp...

© Siemens Enterprise Communications GmbH & Co. KG Hofmannstr. 51, D-81359 München The information provided in this document contains merely general descriptions or char- acteristics of performance which in case of actual use do not always apply as described or which may change as a result of fur...