Samsung Galaxy J5 (2017) - User Manual

Basics 7 When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of s...

Basics 8 Do the following when the device heats up: • Keep the device updated with the latest software. • Conflicts between running apps may cause the device to heat up. Restart the device. • Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them. • Close apps that increase battery co...

Basics 9 Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • Do not store your device in very cold or very hot temperatures. • Do not expose...

Basics 10 Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be c...

Basics 11 Device layout Touchscreen Flash Front camera Speaker Headset jack Microphone Home key (Fingerprint recognition sensor) Recents key Multipurpose jack Power key Proximity/Light sensor Speaker Back key Volume key Flash NFC antenna (NFC-enabled models) Rear camera GPS antenna ► Single SIM mode...

Basics 13 Keys Key Function Power • Press and hold to turn the device on or off. • Press to turn on or lock the screen. Recents • Tap to open the list of recent apps. Home • Press to turn on the screen while the screen is locked. • Press to return to the Home screen. • Press and hold to launch Googl...

Basics 14 1 Connect the USB cable to the USB power adaptor. 2 Plug the USB cable into the device’s multipurpose jack. 3 Plug the USB power adaptor into an electric socket. 4 After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Reducing the ...

Basics 15 Battery charging tips and precautions • When the battery power is low, the battery icon appears empty. • If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on...

Basics 16 SIM or USIM card (nano-SIM card) Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider.For dual SIM models, you can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device. In some areas...

Basics 20 1 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Pull out the tray gently from the tray slot. 3 Place the SIM or USIM card on the tray with the gold-coloured contacts f...

Basics 21 Removing the SIM or USIM card 1 Insert the ejection pin into the hole on the tray to loosen the tray. 2 Pull out the tray gently from the tray slot. 3 Remove the SIM or USIM card. ► Single SIM models : ► Dual SIM models : 4 Insert the tray back into the tray slot.

Basics 22 Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards Launch the Settings app and tap Connections → SIM card manager . Select a SIM or USIM card and tap the s...

Basics 23 Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to th...

Basics 25 1 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will ...

Basics 26 3 Remove the memory card. 4 Insert the tray back into the tray slot. Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause d...

Basics 27 Turning the device on and off Press and hold the Power key for a few seconds to turn on the device.When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.To turn off the device, press and hold the Power key,...

Basics 28 Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergenc...

Basics 30 8 If the recommended apps screen appears, select apps you want and download them. 9 Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. 10 Tap Finish to complete ...

Basics 31 Signing in to your Samsung account If you already have a Samsung account, sign in to your Samsung account. 1 Launch the Settings app and tap Accounts and backup → Accounts → Add account → Samsung account . Alternatively, launch the Settings app and tap . 2 Enter your Samsung account ID and...

Basics 32 Transferring data from your previous device (Smart Switch) You can use Smart Switch to transfer data from your previous device to your new device.Launch the Settings app and tap Accounts and backup → Smart Switch . • This feature may not be supported on some devices or computers. • Limitat...

Basics 33 Backing up and restoring data using external storage Transfer data using external storage, such as a microSD card. 1 Back up data from your previous device to external storage. 2 Insert or connect the external storage device to your device. 3 On your device, launch the Settings app and tap...

Basics 34 Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessi...

Basics 35 Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.

Basics 36 Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the reg...

Basics 37 Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen.To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the Home key or tap the Back key. Home screen Apps screen If you add the Apps but...

Basics 38 Display the screen in landscape mode (Galaxy J7 Pro) On the Home screen, tap and hold an empty area, tap Home screen settings , and then tap the Rotate to landscape mode switch to activate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap a...

Basics 39 Creating folders Create folders and gather similar apps to quickly access and launch apps.On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app.A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name. ...

Basics 40 Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, and then ta...

Basics 41 Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings → Home screen layout → Home screen only → Apply . You can now access...

Basics 42 Icon Meaning Mute mode activatedVibration mode activatedFlight mode activatedError occurred or caution requiredBattery chargingBattery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not u...

Basics 43 Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type , and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by p...

Basics 44 Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.To open the notification panel, drag the status bar downwards. To clo...

Basics 45 Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.To rearrange buttons, tap → ...

Basics 46 Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Break to the next line. Delete a ...

Basics 47 Additional keyboard functions Some features may not be available depending on the region or service provider. • : Predict words based on your input and show word suggestions. To return to the keyboard functions list, tap . (Galaxy J5 Pro) • : Enter emoticons. • : Enter stickers. • : Attach...

49 Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.Launch the Galaxy Store app. This app may not be available depending on the region or service provider. Installing apps Browse apps by c...

Apps and features 50 Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Disable : Disable selected default apps that cannot be uninstalled from the device. • Uninstall : Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps → → Disabled , se...

Apps and features 51 Phone Introduction Make or answer voice and video calls. Making calls 1 Launch the Phone app and tap Keypad . 2 Enter a phone number. 3 Tap to make a voice call, or tap to make a video call. Preview the phone number. Delete a preceding character. Access additional options. Add t...

Apps and features 52 Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts , and then swipe to the right on a contact or a phone number to make a call.If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures , and then...

Apps and features 53 Making an international call 1 Launch the Phone app and tap Keypad . 2 Tap and hold 0 until the + sign appears. 3 Enter the country code, area code, and phone number, and then tap . Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a...

Apps and features 54 Blocking phone numbers Block calls from specific numbers added to your block list. 1 Launch the Phone app and tap → Settings → Block numbers . 2 Tap Recents or Contacts , select contacts or phone numbers, and then tap Done . To manually enter a number, tap Add phone number , ent...

Apps and features 55 During a video call Tap the screen to use the following options: • : Access additional options. • Camera : Turn off the camera so that the other party cannot see you. • Switch : Switch between the front and rear cameras. • : End the current call. • Mute : Turn off the microphone...

Apps and features 56 Adding a phone number to Contacts from the calls list 1 Launch the Phone app and tap Recents . 2 Tap a caller’s image and tap Add , or tap a phone number and tap Add to Contacts . 3 Tap Create contact to create a new contact, or tap Update existing to add the number to an existi...

Apps and features 57 Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 Launch the Contacts app and tap . 2 Select a storage location and tap Select . 3 Enter contact information. Select a storage location. Add an image. Open more inf...

Apps and features 58 Importing contacts Add contacts by importing them from other storages to your device. 1 Launch the Contacts app and tap → Manage contacts → Import/export contacts → Import . 2 Select a storage location to import contacts from. 3 Tick VCF files or contacts to import and tap Done ...

Apps and features 59 Tap the contact. Then take one of the following actions: • : Add to favourite contacts. • / : Make a voice or video call. • : Compose a message. • : Compose an email. Sharing contacts You can share contacts with others by using various sharing options. 1 Launch the Contacts app ...

Apps and features 60 Creating groups You can add groups, such as family or friends, and manage contacts by group. 1 Launch the Contacts app and tap → Groups → Create group . 2 Enter a group name.To set a group ringtone, tap Group ringtone and select a ringtone. 3 Tap Add member , select contacts to ...

Apps and features 61 Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 Launch the Messages app and tap . 2 Add recipients and enter a message.To record and send a voice message, tap and hold , ...

Apps and features 62 Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 Launch the Messages app and tap Conversations . 2 On the messages list, select a contact or a phone number. 3 View your conversa...

Apps and features 63 Setting the message notification You can change notification sound, display options, and more. 1 Launch the Messages app, tap → Settings → Notifications , and then tap the switch to activate it. 2 Change the notification settings. Setting a message reminder You can set an alert ...

Apps and features 65 Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your biometric data. Activating secret mode In the toolbar at the bottom of the screen, tap → Turn on Secret mode . If you are using t...

Apps and features 66 Email Setting up email accounts Set up an email account when opening Email for the first time. 1 Launch the Email app. 2 On the list, select an email service or tap Other . 3 Follow the on-screen instructions to complete the setup. To set up another email account, tap → → Add ac...

Apps and features 67 Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record vid...

Apps and features 69 Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily.On the shooting modes list, tap Photo and tap to take a photo. Taking selfies You can take self-portraits with the front camera. 1 On the shooting modes list, ...

Apps and features 70 Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources.Tap and hold the area to focus, the AF/AE frame will appear on the area and the foc...

Apps and features 71 Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen.Select a shooting mode you want. Shooting modes list Pro mode Capture photos while manually adjusting various shooting options...

Apps and features 72 Separating the focus area and the exposure area You can separate the focus area and the exposure area.Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area.

Apps and features 73 Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • Move the camera slowly in one direction. • Keep the image within the frame on the camera’s viewfinder....

Apps and features 74 Continuous shot mode Take a series of photos of moving subjects.On the shooting modes list, tap Continuous shot . Tap and hold to take several photos continuously. Sports mode Take clearer photos of fast-moving subjects, such as a person running or a pet in motion.On the shootin...

Apps and features 75 Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out. 1 On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. 2 On the shooting modes list, tap Wide selfie...

Apps and features 76 Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode. • : Activate or deactivate the flash. Do not use the flash close to your eyes. Using a flash close to th...

Apps and features 78 • Contact us : Ask questions or view frequently asked questions. Refer to Samsung Members for more information. • About Camera : View the Camera app version and legal information. Gallery Introduction View images and videos stored in your device. You can also manage images and v...

Apps and features 79 Searching for images Launch the Gallery app and tap to view images sorted by category, such as types, locations, or documents.To search for images by entering keywords, tap the search field. Viewing videos 1 Launch the Gallery app and tap Pictures . 2 Select a video to play. 3 T...

Apps and features 80 Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed.While viewing an image or on the video preview screen, drag upwards...

Apps and features 81 Viewing albums You can view your images and videos sorted by folders or albums.Launch the Gallery app, tap Albums , and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default, such as the Camera and Screenshots albums. 1 Launch the Gal...

Apps and features 82 3 Enter a title for the story and tap Create . 4 Tick images or videos to include in the story and tap Done . To add images or videos to a story, select a story and tap → Add . To remove images or videos from a story, select a story, tap → Edit , tick images or videos to remove,...

Apps and features 83 Using the recycle bin feature You can keep the deleted images and videos in the recycle bin. The files will be deleted after a certain period.Launch the Gallery app, tap → Settings , and then tap the Recycle bin switch to activate it. To view files in the recycle bin, launch the...

Apps and features 84 Opening notifications on the Always On Display When you receive message, missed call, or app notifications, notification icons will appear on the Always On Display. Double-tap a notification icon to view its notification. If the screen is locked, you must unlock it to view notif...

Apps and features 85 Displaying an image to the Always On Display You can display an image on the Always On Display. You can also display an animated GIF. 1 Launch the Settings app → Lock screen → Clock style → Always On Display . 2 Drag the types list to the left and select the type with an image o...

Apps and features 86 Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view Split screen view 1 Tap the Recents k...

Apps and features 87 3 On the lower window, swipe left or right to select another app to launch.To launch apps not on the list of recently used apps, press the Home key or tap the Back key and select an app. Adjusting the window size Drag the bar between the app windows up or down to adjust the size...

Apps and features 88 Pop-up view (Galaxy J7 Pro) 1 Tap the Recents key to open the list of recently used apps. 2 Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view . The app screen will appear in the pop-up view. Minimise the window. Close the app. Maximise the window. A...

Apps and features 89 Samsung Pay Introduction Register frequently used cards to Samsung Pay, a mobile payment service, to make payments quickly and securely. Samsung Pay supports magnetic secure transmission (MST) as well as near field communication (NFC) to allow payment through standard credit car...

Apps and features 90 Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the initial setup. 1 Launch the Samsung Pay app. 2 Sign in to your Samsung account. 3 Read and agree to the terms and condit...

Apps and features 91 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards.Alternatively, launch the Samsung Pay app. 2 On the cards list, swipe to the left or right and select a card to use.

Apps and features 92 3 Scan your fingerprint.Alternatively, enter the payment PIN you set when setting up the Samsung Pay. 4 Touch the back of your device to the card reader.When the card reader recognises the card information, the payment will be processed. • Payments may not be processed depending...

Apps and features 94 Steps The device counts the number of steps you take and measures the distance travelled.On the Samsung Health home screen, tap the steps tracker. Target Current step total • You may experience a brief delay while the steps tracker monitors your steps and then displays your step...

Apps and features 95 Additional information • Samsung Health is intended for fitness and wellness purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. • The available functions, features and addabl...

Apps and features 96 Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung M...

Apps and features 97 Deleting notes 1 Launch the Samsung Notes app. 2 Tap and hold a note to delete.To delete multiple notes, tick more notes to delete. 3 Tap Delete . Calendar Manage your schedule by entering upcoming events or reminders in your planner. Creating events 1 Launch the Calendar app an...

Apps and features 98 Creating reminders You can create tasks as reminders and receive notifications at the preset time or location for each reminder. Launch the Calendar app and tap → Reminder . The Reminder app will launch. Refer to Reminder for more information. Syncing events with your accounts 1...

Apps and features 99 Radio Listening to the FM radio Launch the Radio app. Before you use this app, you must connect an earphone, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time. Select the radio station you want from t...

Apps and features 100 Scanning radio stations Launch the Radio app. Tap Scan . The FM radio scans and saves available stations automatically. Select the radio station you want from the stations list. Voice Recorder Introduction Use this app to record or play voice memos. Making voice recordings 1 La...

Apps and features 101 3 Tap to finish recording. 4 Enter a file name and tap Save . My Files Access and manage various files stored in the device.Launch the My Files app. View files that are stored in each storage.To check for unnecessary data and free up the device’s storage, tap → Storage analysis...

Apps and features 102 Stopping alarms Tap Dismiss to stop an alarm. If you have previously enabled the snooze option, tap Snooze to repeat the alarm after a specified length of time. Deleting alarms Tap and hold an alarm, tick alarms to delete, and then tap Delete . World Clock Launch the Clock app ...

Apps and features 103 Timer 1 Launch the Clock app and tap Timer . To add a frequently used timer, tap , set the duration and name, and then tap Add . 2 Set the duration and tap Start . To open the keypad to enter the duration, tap the duration input field. 3 Tap Dismiss when the timer goes off. Cal...

Apps and features 104 Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. Open games with or without sound. Downloaded apps Library panel View the game d...

Apps and features 105 Using Game Launcher 1 Launch the Game Launcher app. If Game Launcher does not appear, launch the Settings app, tap Advanced features , and then tap the Game Launcher switch to activate it. 2 Drag the Library panel upwards and tap a game.To find more games, drag the screen upwar...

Apps and features 106 Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, drag the status bar downwards to open the notification panel, and then tap Tap to show Game Tools . If the status bar is hidden, drag downwards from the top ...

Apps and features 107 Launching apps in pop-up windows while playing games (Galaxy J7 Pro) You can launch apps in pop-up windows while playing a game.Tap Tap to show Game Tools on the notification panel and select an app from the apps list. To edit the apps list, tap . Reminder Create reminders to s...

Apps and features 108 4 Tap When I arrive at → Done . 5 Tap Save to save the reminder. When you arrive at home, the ‘Water the flowers’ notification will appear. Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap Complete or Snooze .

Apps and features 109 Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder. Editing reminder details Add or edit reminder details, such as frequency, date and time, or location. 1 On the reminders list, select a reminder to edit ...

Apps and features 110 Completing reminders Mark reminders that you do not need to be reminded of as complete.On the reminders list, select a reminder and tap Complete . Alternatively, drag the reminder to the left. Restoring reminders Restore reminders that have been completed. 1 On the reminders li...

Apps and features 112 Using parental control features You can configure the settings for Kids Home and view the usage history.On the Kids Home screen, tap → Parental control and enter your unlock code. • Kid’s name : Manage your child’s profile. • Set daily playtime : Restrict the usage time for Kid...

Apps and features 114 Connecting to nearby devices Connect to nearby devices, such as Bluetooth headsets, easily and quickly. Connection methods may vary depending on the type of connected devices or the shared content. 1 Launch the SmartThings app. 2 Tap → Add device → Auto detect . 3 Select a devi...

Apps and features 115 Viewing and controlling connected devices You can view and control the devices. For example, you can check the ingredients in your refrigerator or adjust the TV volume. 1 Launch the SmartThings app. The list of connected devices will appear. 2 View the status of devices on the ...

Apps and features 116 Adding scenes Add a scene and register devices to it to control multiple devices at the same time. 1 Launch the SmartThings app. 2 Tap → and select a location. 3 Tap → Add scene . 4 Enter the scene name. 5 Tap under Actions to add actions to perform. 6 Tap Save . Adding automat...

Apps and features 117 Receiving notifications You can receive notifications from connected devices on your smartphone. For example, when the laundry is finished, you can receive a notification on your smartphone.To set devices to receive notifications, launch the SmartThings app, tap → → Notificatio...

Apps and features 118 Using additional features • Share large files : Share large files. Upload files to the Samsung storage server and share them with others via a Web link. To use this feature, your phone number must be verified. • Smart View : Share content with nearby devices via Wi-Fi Direct or...

120 Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options.Launch the Settings app. To search for settings by entering keywords, tap . Connections Options Change settings for various connections, such as the Wi-Fi feature an...

Settings 122 Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Connecting to a Wi-Fi network 1 On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. 2 Select a network from the Wi-Fi networks list.Networks th...

Settings 123 Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. 1 Launch the Gallery app and select an image. 2 Tap → Wi-Fi Direct and select a device to transfer the image to...

Settings 124 Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and prop...

Settings 125 Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 Launch the Gallery app and select an image. 2 Tap → ...

Settings 126 NFC and payment (NFC-enabled models) Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device co...

Settings 127 Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. 1 On the Settings screen, tap Connections and tap the NFC and...

Settings 128 4 When Touch to beam. appears on the screen, tap your device’s screen to send the item. If both devices try to send data simultaneously, the file transfer may fail. Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data.On the ...

Settings 129 Mobile data only apps Select apps to always use the mobile data even when your device is connected to a Wi-Fi network.For example, you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected. Even if you do not deactiva...

Settings 130 Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth.On the Settings screen, tap Connections → Mobile Hotspot and...

Settings 131 3 On the other device’s screen, search for and select your device from the Wi-Fi networks list. • If the mobile hotspot is not found, on your device, tap → Configure Mobile Hotspot and deselect Hide my device . • If the other device cannot connect to the mobile hotspot, on your device, ...

Settings 132 Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you ...

Settings 133 Sounds and vibration Options Change settings for various sounds on the device.On the Settings screen, tap Sounds and vibration . • Sound mode : Set the device to use sound mode, vibration mode, or silent mode. • Vibrate while ringing : Set the device to vibrate and play a ringtone for i...

Settings 134 Notifications Change the notification settings.On the Settings screen, tap Notifications . • App icon badges : Change the settings for app icon badges. • Do not disturb : Set the device to mute incoming calls, notification sounds, and media, except for allowed exceptions. • Status bar :...

Settings 135 • Screen zoom : Change the screen zoom setting. • Screen timeout : Set the length of time the device waits before turning off the display’s backlight. • Home screen : Change the size of the grid to display more or fewer items on the Home screen and more. • Easy mode : Switch to easy mod...

Settings 136 Night mode Reduce eye strain by applying the dark theme when using the device at night or in a dark place. • The dark theme may not be applied in some apps. • You can quickly activate or deactivate night mode on the notification panel. Open the notification panel, swipe downwards on the...

Settings 137 Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference.On the Settings screen, tap Display → Screen mode → Adaptive display and adjust the colour adjustment bar under White balance . When you drag the colour adjustment bar ...

Settings 138 Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging or connected to a dock. 1 On the Settings screen, tap Display → Screensaver and tap the switch to activate it. 2 Select an op...

Settings 140 Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected.For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. • This feature will...

Settings 143 For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The device may not recognise fingerprints that are affected by wrinkles or scars. • The device may not recognise fingerprin...

Settings 144 Registering fingerprints 1 On the Settings screen, tap Biometrics and security → Fingerprints . 2 Read the on-screen instructions and tap Continue . 3 Set a screen lock method. 4 Register your fingerprint.Place your finger on the Home key. After the device detects your finger, lift it u...

Settings 145 Deleting registered fingerprints You can delete registered fingerprints. 1 On the Settings screen, tap Biometrics and security → Fingerprints . 2 Unlock the screen using the preset screen lock method. 3 Select a fingerprint to delete and tap Remove . Unlocking the screen with your finge...

Settings 146 Samsung Pass Samsung Pass allows you to sign in to your Samsung account, websites, or apps more easily and securely via your biometric data rather than entering your login information. Also, Samsung Pass allows you to enter the personal information, such as your address or payment card ...

Settings 147 Verifying the Samsung account password You can use your registered biometric data to verify your identity instead of entering your Samsung account password when, for example, you purchase content from Galaxy Store . 1 On the Settings screen, tap Biometrics and security → Samsung Pass . ...

Settings 148 Using Samsung Pass to sign in to apps You can use Samsung Pass to easily sign in to apps that support ID and password autofill. 1 Open an app that you want to sign in to. 2 Enter your user name and password, and then tap the app’s sign in button. 3 When a pop-up window asking whether yo...

Settings 149 Entering your personal information automatically You can use Samsung Pass to easily enter your address or payment card information on apps that support personal information autofill. 1 On the Settings screen, tap Biometrics and security → Samsung Pass . 2 Unlock the screen using the pre...

Settings 150 Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folde...

Settings 151 Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security → Secure Folder . 2 Tap Agree . 3 Enter your Samsung account ID and password and tap Sign in . 4 Select a lock method to use for Secure Folder and follow the on-screen instructions to complete the setup.T...

Settings 152 Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. 1 Launch the Secure Folder app and tap Add files . 2 Tap Images , tick images to move, and then...

Settings 153 Adding apps Add an app to use in Secure Folder. 1 Launch the Secure Folder app and tap Add apps . 2 Tick one or more apps installed on the device and tap Add . To install apps from Play Store or Galaxy Store , tap Download from Play Store or Download from Galaxy Store . Removing apps fr...

Settings 154 Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data 1 Launch the Secure Folder app and tap → Settings → Backup and restore . 2 Tap Add account and sign in to your Samsung acc...

Settings 155 Uninstalling Secure Folder You can uninstall Secure Folder, including the content and apps in it.Launch the Secure Folder app and tap → Settings → More settings → Uninstall . To back up content before uninstalling Secure Folder, tick Move media files out of Secure Folder and tap Uninsta...

Settings 156 Samsung Cloud Sync the data saved in your device, such as images and videos, with Samsung Cloud and view the data you have saved on Samsung Cloud. You can also back up your device’s data to Samsung Cloud and restore it later. To use Samsung Cloud, you must sign in to your Samsung accoun...

Settings 157 3 Tap Done . • Some data will not be backed up. To check which data will be backed up, on the Settings screen, tap Accounts and backup → Samsung Cloud → Back up this phone . • To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backu...

Settings 158 Advanced features Options Activate advanced features and change the settings that control them.On the Settings screen, tap Advanced features . Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • Accessories : Change the accessory...

Settings 160 Dual Messenger Install the second app and use two separate accounts for the same messenger app. 1 On the Settings screen, tap Advanced features → Dual Messenger . Supported apps will appear. 2 Tap the switch of an app to install the second app.The second app will be installed. The secon...

Settings 161 Device care Introduction The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Storage Security Memory Optimising your device On the Set...

Settings 162 Using the auto optimisation feature You can set the device to perform auto optimisation when your device is not in use. Tap → Auto optimisation and tap the switch to activate it. If you want to set the time to perform auto optimisation, tap Time . Battery Check the remaining battery pow...

Settings 163 Storage Check the status of the used and available memory.On the Settings screen, tap Device care → Storage . • The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available...

Settings 164 General management Customise your device’s system settings or reset the device.On the Settings screen, tap General management . • Language and input : Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the...

Settings 165 Accessibility Configure various settings to improve accessibility to the device.On the Settings screen, tap Accessibility . • Screen reader : Activate Voice Assistant, which provides voice feedback. To view help information to learn how to use this feature, tap Tutorial . • Visibility e...

Settings 166 User manual View help information to learn how to use the device and apps or configure important settings.On the Settings screen, tap User manual . About phone Access your device’s information.On the Settings screen, tap About phone . To change your device’s name, tap Edit . • Status : ...

167 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the devi...

Appendix 168 The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with ...

Appendix 170 The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very...

Appendix 171 Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file...

Appendix 173 The Apps button does not appear on the Home screen Without using the Apps button, you can open the Apps screen by swiping upwards or downwards on the Home screen. To display the Apps button at the bottom of the Home screen, launch the Settings app, tap Display → Home screen , and then t...