Page 2 - Table of Contents; Basics; Apps and features
2 Table of Contents Basics 4 Read me first 6 Device overheating situations and solutions 9 Device layout and functions 12 Battery14 SIM or USIM card (nano-SIM card)20 Memory card (microSD card)24 Turning the device on and off25 Initial setup27 Samsung account29 Transferring data from your previous d...
Page 3 - Appendix
Table of Contents 3 186 Cloud and accounts 187 Backup and restore 187 Google188 Accessibility189 General management190 Software update191 User manual191 About phone Appendix 192 Troubleshooting198 Removing the battery Settings 142 Introduction142 Connections 143 Wi-Fi146 Bluetooth148 Data saver148 N...
Page 5 - Instructional icons
Basics 5 • Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty. • Depending on the region or service provider,...
Page 6 - Device overheating situations and solutions; When the device heats up while charging the battery; Do the following when the device heats up:; When the device heats up during use
Basics 6 Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or perfor...
Page 8 - Device limitations when the device overheats
Basics 8 Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • If the device becomes hotter than usual, a device overheating message will appear....
Page 9 - Device layout and functions; Package contents
Basics 9 Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be co...
Page 10 - Device layout
Basics 10 Device layout Power key (Fingerprint recognition sensor) Touchscreen Multipurpose jack Volume key SIM card / Memory card tray Speaker Front camera Proximity/Light sensor Flash Microphone Main antenna GPS antenna Flash Rear camera (Triple) NFC antenna (NFC-enabled models) Speaker Earphone j...
Page 11 - Hard keys
Basics 11 Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in picture...
Page 12 - Soft buttons; Battery; Charging the battery
Basics 12 Soft buttons Back button Home button Recents button Show and hide button When you turn on the device, the soft buttons will appear at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. Refer to Navigation bar (soft buttons) fo...
Page 13 - Reducing the battery consumption
Basics 13 2 Plug the USB cable into the device’s multipurpose jack. 3 Plug the USB power adaptor into an electric socket. 4 After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Reducing the battery consumption Your device provides various o...
Page 14 - Battery charging tips and precautions; Installing the SIM or USIM card
Basics 14 Battery charging tips and precautions • When the battery power is low, the battery icon appears empty. • If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on...
Page 18 - Correct card installation
Basics 18 Correct card installation ► Single SIM models : Nano-SIM card microSD card ► Dual SIM models : Nano-SIM card 1 microSD card Nano-SIM card 2 Use only a nano-SIM card.
Page 19 - Removing the SIM or USIM card; Activating SIM or USIM cards
Basics 19 Removing the SIM or USIM card 1 Insert the ejection pin into the hole next to the tray to loosen the tray. 2 Pull out the tray gently from the tray slot. 3 Remove the SIM or USIM card. 4 Insert the tray back into the tray slot. Using dual SIM or USIM cards (dual SIM models) If you insert t...
Page 20 - Installing a memory card
Basics 20 Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to th...
Page 23 - Removing the memory card; Formatting the memory card
Basics 23 Removing the memory card Before removing the memory card, first unmount it for safe removal.Launch the Settings app and tap Device maintenance → Storage → → Storage settings → SD card → UNMOUNT . 1 Insert the ejection pin into the hole next to the tray to loosen the tray. 2 Pull out the tr...
Page 24 - Turning the device on and off; Restarting the device; Activating emergency mode; Deactivating emergency mode
Basics 24 Turning the device on and off Press and hold the Power key for a few seconds to turn on the device.When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.To turn off the device, press and hold the Power key,...
Page 25 - Initial setup
Basics 25 Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. The initial setup procedures may vary depending on the device’s software and your region. 1 Turn on the device. 2 Select your preferred d...
Page 27 - Samsung account; Introduction; Registering a new Samsung account
Basics 27 Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure acro...
Page 28 - Registering an existing Samsung account; Removing your Samsung account
Basics 28 Registering an existing Samsung account If you already have a Samsung account, register it to the device. 1 Launch the Settings app and tap Cloud and accounts → Accounts → Add account → Samsung account . Alternatively, launch the Settings app and tap . 2 Tap SIGN IN . 3 Enter your email ad...
Page 29 - Transferring data from your previous device; Smart Switch; Transferring data from a mobile device
Basics 29 Transferring data from your previous device You can restore your data, such as images, contacts, messages, and apps from Samsung Cloud. You can also copy them from your previous device via Smart Switch. • This feature may not be supported on some devices or computers. • Limitations apply. ...
Page 30 - Transferring data using external storage
Basics 30 4 On the previous device, tap WIRELESS → SEND . 5 On your device, tap WIRELESS → RECEIVE and select the previous device type. 6 Follow the on-screen instructions to transfer data from your previous device. Transferring data using external storage Transfer data using external storage, such ...
Page 31 - Transferring backup data from a computer; Viewing imported data
Basics 31 Transferring backup data from a computer Transfer data between your device and a computer. You must download the Smart Switch computer version app from www.samsung.com/smartswitch . Back up data from your previous device to a computer and import the data to your device. 1 On the computer, ...
Page 32 - Samsung Cloud; Backing up data
Basics 32 Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information. Backing up data 1 On your previous device, sign in to yo...
Page 33 - Syncing data
Basics 33 Syncing data You can sync data saved in your device with Samsung Cloud and access it from other devices. 1 On your new device, launch the Settings app and tap Cloud and accounts → Samsung Cloud . 2 Tap → Settings → Sync settings . 3 Tap the switches next to the items you want to sync with....
Page 34 - Understanding the screen; Controlling the touchscreen; Tapping
Basics 34 Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessi...
Page 35 - Dragging
Basics 35 Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
Page 36 - Displaying or hiding the navigation bar
Basics 36 Navigation bar (soft buttons) When you turn on the device, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app c...
Page 37 - Turning on the screen using the Home button
Basics 37 Turning on the screen using the Home button On the Always On Display, you can turn on the screen by double-tapping the Home button. Setting the navigation bar Launch the Settings app, tap Display → Navigation bar , and then select an option. • Button layout : Change the order of the button...
Page 38 - Home screen and Apps screen
Basics 38 Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the reg...
Page 39 - Switching between Home and Apps screens
Basics 39 Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen.To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps but...
Page 40 - Moving items
Basics 40 Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then drag it to the top or bottom of the screen. A shortc...
Page 41 - Editing the Home screen
Basics 41 Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, and then ta...
Page 42 - Displaying all apps on the Home screen; Indicator icons
Basics 42 Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings → Home screen layout → Home screen only → APPLY . You can now access...
Page 43 - Lock screen
Basics 43 Icon Meaning Flight mode activatedError occurred or caution requiredBattery chargingBattery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.To unlock the sc...
Page 44 - Changing the screen lock method
Basics 44 Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type , and then select a method. When you set a pattern, PIN, password, face, or fingerprint for the screen lock method, you can protect your personal information by pre...
Page 45 - Screen capture; Capturing a screenshot
Basics 45 Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Capturing a screenshot Use the following methods to capture a screenshot. Captured screenshots will be saved in Gall...
Page 46 - Notification panel
Basics 46 Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.To open the notification panel, drag the status bar downwards. To clo...
Page 47 - Using quick setting buttons
Basics 47 Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.To rearrange buttons, tap → ...
Page 48 - Entering text; Keyboard layout; Changing the input language
Basics 48 Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. • When the keyboard is opened for the first time, the keyboard setup screen will appear. Set the input language, keyboard type, and keyboard settings and then tap ST...
Page 49 - Changing the keyboard; Additional keyboard functions
Basics 49 Changing the keyboard Tap to change the keyboard. To change the keyboard type, tap → Languages and types , select a language, and then select the keyboard type you want. • If the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management → La...
Page 50 - Copying and pasting
Basics 50 Copying and pasting 1 Tap and hold over text. 2 Drag or to select the desired text, or tap Select all to select all text. 3 Tap Copy or Cut . The selected text is copied to the clipboard. 4 Tap and hold where the text is to be inserted and tap Paste . To paste text that you have previously...
Page 51 - Installing or uninstalling apps; Galaxy Apps; Installing apps
51 Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider. Instal...
Page 52 - Managing apps; Uninstalling or disabling apps
Apps and features 52 Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Disable : Disable selected default apps that cannot be uninstalled from the device. • Uninstall : Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps → → Disabled , se...
Page 53 - Bixby Vision
Apps and features 53 Bixby Vision Bixby Vision is a service that provides information, such as similar images, location, translated text, and QR codes. Bixby Vision recognises objects quickly and intuitively even when you do not know its name.Use the following Bixby Vision features. Image Text Food ...
Page 54 - Launching Bixby Vision
Apps and features 54 Launching Bixby Vision 1 Launch Bixby Vision using one of these methods. • In the Camera app, select the AUTO mode and tap . • In the Gallery app, select an image and tap . • In the Internet app, tap and hold an image and tap Bixby Vision . • Capture a screen and select Bixby Vi...
Page 55 - Searching for similar images; Searching for nearby places
Apps and features 55 Searching for similar images Search for images similar to the recognised object online. You can view various images with properties similar to the object, such as colour or shape.For example, if you want to know the title of a photo or image, use the Bixby Vision features. The d...
Page 56 - Searching for food information; Searching for wine information
Apps and features 56 Searching for food information Search for nutritional information and recipe of food.For example, if you want to search for nutritional information or recipe, use the Bixby Vision features. 1 When you have a desired image or object, launch Bixby Vision. 2 Select and keep the obj...
Page 57 - Bixby Home; Opening Bixby Home
Apps and features 57 Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. • To view more content, connect to a Wi-Fi or mobile network. • To fully use this feature, you must register and sign in ...
Page 58 - Using recommended content on Bixby Home; Editing cards list; Selecting apps to show as cards
Apps and features 58 Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as cards. Swipe upwards or downwards to view the cards.For example, on the way to the office in the morning, you can view your day’s schedule and play your favou...
Page 59 - Customising the Bixby Home settings; Reminder; Starting Reminder
Apps and features 59 Customising the Bixby Home settings On the Bixby Home screen, tap → Settings . • Samsung account : View your Samsung account information. • Cards : Select apps to show as cards on the Bixby Home screen. • Notifications : Set to receive notifications about Bixby Home cards. • Pri...
Page 61 - Creating reminders
Apps and features 61 Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content, such as a single memo or webpage address, and view it later.For example, create a reminder to ...
Page 62 - Checking reminder notifications; Viewing the reminders list
Apps and features 62 Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap COMPLETE or SNOOZE . Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder.
Page 63 - Editing reminder details; Completing reminders; Restoring reminders; Deleting reminders
Apps and features 63 Editing reminder details Add or edit reminder details, such as frequency, date and time, or location. 1 On the reminders list, select a reminder to edit and tap EDIT . Alternatively, drag the reminder to the right and tap Edit . 2 Edit the conditions and tap SAVE . Reminder cond...
Page 65 - Making calls from call logs or contacts list
Apps and features 65 Making calls from call logs or contacts list Tap RECENTS or CONTACTS , and then swipe to the right on a contact or a phone number to make a call.If this feature is deactivated, launch the Settings app, tap Advanced features , and then tap the Swipe to call or send messages switc...
Page 66 - Receiving calls; Answering a call; Blocking phone numbers
Apps and features 66 Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle.To send a message when rejecting an incoming call, drag the SEND MESSAGE bar upwards. You can send a text message or a stick...
Page 67 - Options during calls; During a voice call
Apps and features 67 Options during calls If the area around the rear camera is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions are available: • : Access additional op...
Page 68 - Adding a phone number to Contact; Adding a phone number to Contacts from the keypad; Adding a tag to a phone number
Apps and features 68 Adding a phone number to Contact Adding a phone number to Contacts from the keypad 1 Launch the Phone app. 2 Enter the number.If the keypad does not appear on the screen, tap to open the keypad. 3 Tap CREATE CONTACT to create a new contact, or tap UPDATE EXISTING to add the numb...
Page 69 - Adding contacts; Creating a new contact
Apps and features 69 Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 Launch the Contacts app, tap , and then select a storage location. 2 Enter contact information. Select a storage location. Add an image. Open more information fie...
Page 70 - Importing contacts
Apps and features 70 Importing contacts Add contacts by importing them from other storages to your device. 1 Launch the Contacts app and tap → Manage contacts → Import/Export contacts → IMPORT . 2 Select a storage location to import contacts from. 3 Tick VCF files or contacts to import and tap DONE ...
Page 71 - Searching for contacts; Sharing contacts
Apps and features 71 Searching for contacts Launch the Contacts app. Use one of the following search methods: • Scroll up or down the contacts list. • Drag a finger along the index at the right side of the contacts list to scroll through it quickly. • Tap the search field at the top of the contacts ...
Page 72 - Saving and sharing profile
Apps and features 72 Saving and sharing profile Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. • The profile sharing feature may not be available depending on the region or service provider. • The profile sharing feature...
Page 73 - Sending a group message; Merging duplicate contacts
Apps and features 73 Sending a group message You can send a group message to a group’s members at the same time.Launch the Contacts app, tap Groups , select a group, and then tap → Send message . Merging duplicate contacts When you import contacts from other storages, or sync contacts with other acc...
Page 74 - Sending messages
Apps and features 74 Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 Launch the Messages app and tap . 2 Add recipients and tap START . 3 Enter a message.To record and send a voice message, t...
Page 75 - Sending My Emoji stickers
Apps and features 75 Sending My Emoji stickers You can send My Emoji stickers that look like you via messages.While composing a message, tap or on the Samsung keyboard and tap the My Emoji icon. My Emoji stickers will appear. Select the sticker that you want to share. My Emoji stickers will appear a...
Page 76 - Viewing messages
Apps and features 76 Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 Launch the Messages app and tap CONVERSATIONS . 2 On the messages list, select a contact. 3 View your conversation.To reply to t...
Page 77 - Setting the message notification; Setting a message reminder; Deleting messages
Apps and features 77 Setting the message notification You can change notification sound, display options, and more. 1 Launch the Messages app, tap → Settings → Notifications , and then tap the switch to activate it. 2 Change the notification settings. Setting a message reminder You can set an alert ...
Page 79 - Using secret mode; Activating secret mode; Deactivating secret mode
Apps and features 79 Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN ON SECRET MODE . If you are using...
Page 80 - Email; Setting up email accounts
Apps and features 80 Email Setting up email accounts Set up an email account when opening Email for the first time. 1 Open the Samsung folder and launch the Email app. 2 Enter the email address and password, and then tap SIGN IN . To manually register an email account, tap MANUAL SETUP . 3 Follow th...
Page 81 - Launching Camera
Apps and features 81 Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record vid...
Page 82 - Basic shooting; Taking photos or recording videos
Apps and features 82 Basic shooting Taking photos or recording videos 1 Tap the image on the preview screen where the camera should focus. 2 Tap to take a photo or tap to record a video. Current mode Preview thumbnail Take a photo. Record a video. Camera settings Switch between the front and rear ca...
Page 83 - Zooming in and out
Apps and features 83 • The preview screen may vary depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high re...
Page 84 - Editing the shooting modes list
Apps and features 84 Editing the shooting modes list You can edit the shooting modes list on the preview screen. 1 On the preview screen, tap → Edit camera modes → Rear camera or Front camera . Alternatively, tap and hold the shooting modes list on the preview screen. 2 Tick modes to use.To change t...
Page 85 - Adding another camera button
Apps and features 85 Adding another camera button Add another camera button to the location you want on the screen to capture photos more conveniently.Drag to the preview screen. If another camera button is not added, tap on the preview screen and tap the Floating Camera button switch to activate it...
Page 86 - Using the focus and exposure features; Taking portraits that stand out using the Live focus feature
Apps and features 86 Using the focus and exposure features You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources.Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus ...
Page 88 - Editing the background of the Live Focus photos
Apps and features 88 Editing the background of the Live Focus photos You can also edit the background blur level of a photo taken with the Live focus feature. When the background lighting appears in blurred points, you can change the shape of the background blur. Select a shape, such as a heart, sta...
Page 89 - AR EMOJI
Apps and features 89 AR EMOJI Create a My Emoji that look just like you. You can now send stickers made with My Emoji to liven up any conversation.You can take photos and record videos using AR Emojis, such as My Emoji or Live stickers, which mimic your expressions. Creating My Emoji Make a My Emoji...
Page 90 - Deleting My Emoji; Enjoying My Emoji stickers while chatting; Deleting My Emoji stickers
Apps and features 90 You can use the AR EMOJI feature in both the front and rear cameras. If you are using the rear camera, it will automatically switch to the front camera. To switch between cameras, swipe upwards or downwards, or tap . Deleting My Emoji Tap and hold the My Emoji that you want to d...
Page 91 - Live stickers; Applying stickers randomly
Apps and features 91 Live stickers Capture photos with various live stickers. As you move your face, stickers will track with your movements. 1 On the shooting modes list, tap AR EMOJI . 2 Tap and select a sticker you want. 3 Tap to take a photo. Applying stickers randomly You can apply stickers ran...
Page 92 - Using shooting modes; Auto mode; Beauty mode; Pro mode; Available options
Apps and features 92 Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen.Select a shooting mode you want. Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mo...
Page 93 - Panorama mode; Food mode
Apps and features 93 Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • Move the camera slowly in one direction. • Keep the image within the frame on the camera’s viewfinder....
Page 94 - Scene optimiser mode
Apps and features 94 3 Tap and drag the adjustment bar to adjust the colour tone. 4 Tap to take a photo. Scene optimiser mode Your device will adjust the colour settings automatically after recognising a subject or scene, such as people, food, or night scene.When the camera recognises the subject or...
Page 95 - Slow motion mode
Apps and features 95 Slow motion mode Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion. 1 On the shooting modes list, tap SLOW MOTION . 2 Tap to start recording. 3 When you are finished recording, tap to stop. 4 On the preview screen, ...
Page 96 - Hyperlapse mode; Selfie mode
Apps and features 96 Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos. 1 On the shooting modes list, tap HYPERLAPSE . 2 Tap and select a frame rate option.If you set the frame rate to Auto , the device will automatically adjust the frame rate accordi...
Page 97 - Using the selfie flash
Apps and features 97 Using the selfie flash When taking self-portraits with the front camera in low-light situations, the touchscreen can serve as a flash.On the preview screen, tap repeatedly until you reach . When you take a photo, the touchscreen will flash. Applying beauty effects You can modify...
Page 98 - Selfie focus mode; Applying beauty effects
Apps and features 98 Selfie focus mode Take selfies that focus on your face by blurring the background. 1 On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. 2 On the shooting modes list, tap SELFIE FOCUS . 3 Face the front camera lens. 4 Tap t...
Page 99 - Wide selfie mode
Apps and features 99 Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out. 1 On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. 2 On the shooting modes list, tap WIDE SELFIE...
Page 100 - Customising camera settings; Options for current shooting mode
Apps and features 100 Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode and which camera is being used. • : Turn on and off the full preview screen. • : Activate or deactivate ...
Page 102 - Gallery
Apps and features 102 • Storage location : Select the memory location for storage. This feature will appear when you insert a memory card. • Floating Camera button : Add a camera button that you can place anywhere on the screen. • Hold Camera button to : Select an action to perform when you tap and ...
Page 103 - Viewing images; Searching for images
Apps and features 103 Viewing images 1 Launch the Gallery app and tap PICTURES . 2 Select an image. Access additional options. Apply a filter or effect. Add a sticker. Bixby Vision Delete the image. Share the image with others. Draw on the image. Modify the image. Add the image to favourites. You ca...
Page 104 - Editing the background of Live focus photos; Viewing videos
Apps and features 104 Editing the background of Live focus photos You can edit the background blur level of a photo taken with the Live Focus feature. If the background lighting of Live focus photos appears in blurred points, you can change the shape of the background blur.Launch the Gallery app, se...
Page 105 - Viewing the details of images and videos
Apps and features 105 Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed.While viewing an image or on the video preview screen, drag upward...
Page 106 - Viewing albums; Hiding albums; Viewing stories; Creating stories
Apps and features 106 Viewing albums You can view your images and videos sorted by folders or albums. The animations or collages you have created will also be sorted in your folders on the albums list.Launch the Gallery app, tap ALBUMS , and then select an album. Hiding albums You can hide albums. Y...
Page 107 - Deleting stories; Sharing albums; Creating albums to share
Apps and features 107 3 Tick images or videos to include in the story and tap DONE . 4 Enter a title for the story and tap CREATE . To add images or videos to a story, select a story and tap ADD . To remove images or videos from a story, select a story, tap → Edit , tick images or videos to remove, ...
Page 108 - Adding images or videos to an album; Syncing images and videos with Samsung Cloud
Apps and features 108 3 Enter a title for the album. 4 Select a group to share with.If you want to create a group, tap Add group , enter a group name, and select contacts to add to the group. 5 Tap DONE . The recipients will receive a notification. Adding images or videos to an album 1 Launch the Ga...
Page 109 - Deleting images or videos; Deleting an image or a video; Deleting multiple images and videos; Always On Display
Apps and features 109 Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen. Deleting multiple images and videos 1 On the Gallery screen, tap and hold an image or a video to delete. 2 Tick the images or videos to delete. 3 Tap DELETE . ...
Page 110 - Opening notifications on the Always On Display; Controlling music playback on the Always On Display
Apps and features 110 Opening notifications on the Always On Display When you receive message, missed call, or app notifications, notification icons will appear on the Always On Display. Double-tap a notification icon to view its notification. If the screen is locked, you must unlock it to view noti...
Page 111 - Changing the schedule for the Always On Display feature; Multi window
Apps and features 111 Changing the schedule for the Always On Display feature Launch the Settings app, tap Lock screen → Always On Display → Set schedule and set the start and end time.To always display the Always On Display, tap the Show always switch to activate it. Deactivating the Always On Disp...
Page 113 - Using additional options; Adjusting the window size
Apps and features 113 Using additional options Tap the bar between the app windows to access additional options. Close the app. Switch locations between app windows. Switch the selected window to a pop-up view. Add this app pair to the Home screen. Adjusting the window size Drag the bar between the ...
Page 114 - Adding app pairs to the Home screen
Apps and features 114 Adding app pairs to the Home screen When you add app pairs to the Home screen, you can launch two apps in the split screen view with a single tap.Tap the bar between the app windows and tap .The current app pair will be added on the Home screen. App pair
Page 115 - Moving pop-up windows
Apps and features 115 Pop-up view 1 Tap the Recents button to open the list of recently used apps. 2 Swipe upwards or downwards, tap and hold an app window, and then drag it to Drop here for pop-up view . The app screen will appear in the pop-up view. Minimise the window. Close the app. Maximise the...
Page 116 - Samsung Pay
Apps and features 116 Samsung Pay Introduction Register frequently used cards to Samsung Pay, a mobile payment service, to make payments quickly and securely. Samsung Pay supports near field communication (NFC) to allow payment through standard credit card readers.You can view more information, such...
Page 117 - Setting up Samsung Pay; Registering cards
Apps and features 117 Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the initial setup. 1 Launch the Samsung Pay app. 2 Sign in to your Samsung account. 3 Read and agree to the terms and condi...
Page 118 - Making payments
Apps and features 118 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards.Alternatively, launch the Samsung Pay app. 2 On the cards list, swipe to the left or right and select a card to use.
Page 119 - Cancelling payments
Apps and features 119 3 Scan your fingerprint.Alternatively, enter the payment PIN you set when setting up the Samsung Pay. 4 Touch the back of your device to the card reader.When the card reader recognises the card information, the payment will be processed. • Payments may not be processed dependin...
Page 121 - Creating notes; Deleting notes
Apps and features 121 Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes 1 Launch the Samsung Notes app and tap ALL → . 2 Select an input method from the toolbar at t...
Page 122 - Creating events
Apps and features 122 Calendar Manage your schedule by entering upcoming events or tasks in your planner. Creating events 1 Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap . 2 Enter event details. Select a calendar to sa...
Page 123 - Creating tasks; Samsung Health
Apps and features 123 Creating tasks 1 Launch the Calendar app and tap VIEW → Tasks . 2 Tap and enter task details. 3 Tap SAVE to save the task. Syncing events and tasks with your accounts 1 Launch the Settings app, tap Cloud and accounts → Accounts and select the account to sync with. 2 Tap Sync ac...
Page 124 - Using Samsung Health
Apps and features 124 Using Samsung Health Open the Samsung folder and launch the Samsung Health app. When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup. Some features may not be available depending on the reg...
Page 125 - Steps
Apps and features 125 Together Together allows you to set up step count goals and compete with your friends. You can invite friends to walk together, set target step counts, compete in challenges, and view your ranking.On the Samsung Health screen, tap Together . Steps The device counts the number o...
Page 126 - Additional information
Apps and features 126 Additional information • Samsung Health is intended for fitness and wellness purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. • The available functions, features and addab...
Page 128 - Changing the recording mode
Apps and features 128 Changing the recording mode Open the Samsung folder and launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • STANDARD : This is the normal recording mode. • SPEECH-TO-TEXT : The device records your voice and simultaneously converts it to on-...
Page 129 - Setting alarms; WORLD CLOCK; Creating clocks
Apps and features 129 Setting alarms Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap SAVE . To open the keypad to enter an alarm time, tap the time input field.To activate or deactivate alarms, tap the switch ne...
Page 130 - STOPWATCH; Calculator
Apps and features 130 STOPWATCH 1 Launch the Clock app and tap STOPWATCH . 2 Tap START to time an event. To record lap times while timing an event, tap LAP . 3 Tap STOP to stop timing. To restart the timing, tap RESUME . To clear lap times, tap RESET . TIMER 1 Launch the Clock app and tap TIMER . 2 ...
Page 131 - Listening to the FM radio; Playing through the speaker
Apps and features 131 Radio Listening to the FM radio Launch the Radio app. Before you use this app, you must connect a headset, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time. Tap to turn on the FM radio. Select the r...
Page 132 - Scanning radio stations; Game Launcher
Apps and features 132 Scanning radio stations Launch the Radio app. Tap STATIONS → SCAN , and then select a scan option. The FM radio scans and saves available stations automatically.Select the radio station you want from the stations list. Game Launcher Introduction Game Launcher gathers your games...
Page 133 - Using Game Launcher; Removing a game from Game Launcher; Changing the performance mode
Apps and features 133 Using Game Launcher 1 Launch the Settings app, tap Advanced features → Games , and then tap the Game Launcher switch to activate it. Game Launcher will be added to the Home screen or the Apps screen. When you deactivate the feature, Game Launcher will be removed from the Home s...
Page 134 - Using Game Tools; Blocking notifications during games
Apps and features 134 Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. Record your game session. Mute notificatio...
Page 136 - Connecting to nearby devices
Apps and features 136 • To use SmartThings, your smartphone and other devices must be connected to a Wi-Fi or mobile network. • To fully use SmartThings, you must register and sign in to your Samsung account. • The devices you can connect may vary depending on the region or service provider. To see ...
Page 137 - Using home appliances, TVs, and IoT products; Connecting devices
Apps and features 137 Using home appliances, TVs, and IoT products View the status of your smart appliances, TVs, and IoT products from your smartphone’s screen. You can group devices by location and add rules to control the devices easily and conveniently. Connecting devices 1 Open the Samsung fold...
Page 138 - Adding locations; Adding automations
Apps and features 138 Adding locations 1 Open the Samsung folder, launch the SmartThings app, and then tap Devices → ALL DEVICES → Add location . 2 Enter the location name.To set a location, tap Geolocation to select a location on the map and tap DONE . 3 Tap SAVE . Your location will be added.To ad...
Page 139 - Receiving notifications; Sharing content
Apps and features 139 Receiving notifications You can receive notifications from connected devices on your smartphone. For example, when the laundry is finished, you can receive a notification on your smartphone.To set devices to receive notifications, open the Samsung folder, launch the SmartThings...
Page 140 - Using additional features; Google apps; Chrome; Gmail; Maps
Apps and features 140 Using additional features • Link Sharing : Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified. • Share to device : Share content with nearby devices via Wi-Fi...
Page 141 - Drive; Photos; Duo
Apps and features 141 Play Movies & TV Purchase or rent videos, such as movies and TV programmes, from Play Store . Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Search for, manage, and ...
Page 142 - Connections; Options
142 Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options.Launch the Settings app. To search for settings by entering keywords, tap Search or . Connections Options Change settings for various connections, such as the Wi-Fi ...
Page 144 - Connecting to a Wi-Fi network
Settings 144 Connecting to a Wi-Fi network 1 On the Settings screen, tap Connections → Wi-Fi , and then tap the switch to activate it. 2 Select a network from the Wi-Fi networks list.Networks that require a password appear with a lock icon. Enter the password and tap CONNECT . • Once the device conn...
Page 145 - Sending and receiving data; Ending the device connection
Settings 145 Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. 1 Launch the Gallery app and select an image. 2 Tap → Wi-Fi Direct and select a device to transfer the image to...
Page 146 - Bluetooth; Pairing with other Bluetooth devices
Settings 146 Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and prop...
Page 147 - Unpairing Bluetooth devices
Settings 147 Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 Launch the Gallery app and select an image. 2 Tap → ...
Page 148 - Data saver; Reading information from NFC tags
Settings 148 Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data.On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it.When the data saver feature is activated, the icon will appear on the st...
Page 149 - Making payments with the NFC feature
Settings 149 2 Place the NFC antenna area on the back of your device near an NFC tag.The information from the tag appears. Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use ...
Page 150 - Sending data with the NFC feature
Settings 150 Sending data with the NFC feature Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. 1 On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it. 2 Tap the Android Beam switch to activate it. 3 Select an item and ...
Page 151 - Mobile Hotspot and Tethering; Using the mobile hotspot
Settings 151 Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth.On the Settings screen, tap Connections → Mobile Hotspot and...
Page 152 - More connection settings
Settings 152 SIM card manager (dual SIM models) Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards (dual SIM models) for more information. On the Settings screen, tap Connections → SIM card manager . • Calls : Select a SIM or USIM card for voic...
Page 153 - Adding printer plug-ins
Settings 153 Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you ...
Page 154 - MirrorLink; Connecting your device to a vehicle via MirrorLink; Ending the MirrorLink connection
Settings 154 MirrorLink You can display your device’s screen on the vehicle’s head unit monitor.Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s head unit monitor.On the Settings screen, tap Connections → More connection settings → MirrorLink . Your device i...
Page 155 - Download booster; Sounds and vibration
Settings 155 Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed.On the Settings screen, tap Connections → More connection settings → Download booster . • This feature m...
Page 157 - Notifications; Display
Settings 157 Notifications Change the notification settings for each app.On the Settings screen, tap Notifications . To display icon badges, tap the App icon badges switch to activate it. To change the badge style, tap App icon badges . With number Without number To customise notification settings f...
Page 158 - Blue light filter
Settings 158 • Full screen apps : Select apps to use with the full screen aspect ratio. • Easy mode : Switch to easy mode to display larger icons and apply a simpler layout to the Home screen. • Icon frames : Set whether to display shaded backgrounds to make icons stand out. • Status bar : Customise...
Page 159 - Changing the screen mode or adjusting the display colour; Changing the screen mode
Settings 159 Changing the screen mode or adjusting the display colour Select a screen mode suitable for viewing movies or images, or adjust the display colour to your preference. If you select the Adaptive display mode, you can adjust the display colour balance by colour value. Changing the screen m...
Page 160 - Adjusting the screen tone by colour value
Settings 160 Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red , Green , or Blue value individually. 1 On the Settings screen, tap Display → Screen mode → Adaptive display . 2 Tick Advanced options . 3 Adjust the Red , Green , or Blue colour bar to...
Page 161 - Screensaver; Wallpapers and themes
Settings 161 Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging or connected to a dock. 1 On the Settings screen, tap Display → Screensaver and tap the switch to activate it. 2 Select an op...
Page 162 - Advanced features
Settings 162 Advanced features Options Activate advanced features and change the settings that control them.On the Settings screen, tap Advanced features . Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • Accessories : Change the accessory...
Page 164 - Dual Messenger; Uninstalling a second app
Settings 164 Dual Messenger Install the second app and use two separate accounts for the same messenger app. 1 On the Settings screen, tap Advanced features → Dual Messenger . Supported apps will appear. 2 Tap the switch of an app to install the second app.The second app will be installed. The secon...
Page 165 - Device maintenance
Settings 165 Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger, and ultra data saving mode helps you manage your mobile data usa...
Page 166 - Using the quick optimisation feature; Power saving mode
Settings 166 Using the quick optimisation feature On the Settings screen, tap Device maintenance → FIX NOW or OPTIMISE NOW . The quick optimisation feature improves device performance through the following actions. • Clearing some memory. • Deleting unnecessary files and closing apps running in the ...
Page 167 - Storage; Managing the memory; Memory
Settings 167 Storage Check the status of the used and available memory.On the Settings screen, tap Device maintenance → Storage . • The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The av...
Page 168 - Ultra data saving
Settings 168 Ultra data saving Monitor and reduce your mobile data usage by preventing background apps from using the mobile data connection. You can also use the data compression feature to compress Internet data, such as images, videos, and webpages, accessed via the mobile network. • This feature...
Page 169 - Apps
Settings 169 Apps Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps.On the Settings screen, tap Apps . Lock screen Options Change settings for the locked screen.On t...
Page 170 - Biometrics and security
Settings 170 Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected.For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. • This feature will...
Page 172 - Precautions for using face recognition
Settings 172 Face recognition You can set the device to unlock the screen by recognising your face. • If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pa...
Page 173 - Registering your face
Settings 173 Registering your face For better face registration, register your face indoors and out of direct sunlight. 1 On the Settings screen, tap Biometrics and security → Face Recognition . 2 Unlock the screen using the preset screen lock method.If you have not set a screen lock method, create ...
Page 174 - Deleting the registered face data
Settings 174 Deleting the registered face data You can delete face data that you have registered. 1 On the Settings screen, tap Biometrics and security → Face Recognition . 2 Unlock the screen using the preset screen lock method. 3 Tap Remove face data . Once the registered face is deleted, all the ...
Page 176 - For better fingerprint recognition
Settings 176 For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The Power key contains a fingerprint recognition sensor. Ensure that the fingerprint recognition sensor is not scratched or...
Page 177 - Deleting registered fingerprints
Settings 177 3 Place your finger on the Power key. After the device detects your finger, lift it up and place it on the Power key again.Repeat this action until the fingerprint is registered. When you are finished registering your fingerprints, tap DONE . When a fingerprint lock screen appears, tap ...
Page 178 - Using fingerprints with Samsung Pay; Unlocking the screen with your fingerprints
Settings 178 Using fingerprints with Samsung Pay You can use fingerprints with Samsung Pay to make payments quickly and securely. Refer to Samsung Pay for more information. Samsung Pay may not be available depending on the region or service provider. Unlocking the screen with your fingerprints You c...
Page 179 - Registering Samsung Pass; Verifying the Samsung account password
Settings 179 Registering Samsung Pass Before using Samsung Pass, register your biometric data to Samsung Pass. 1 On the Settings screen, tap Biometrics and security → Samsung Pass . 2 Read the on-screen instructions and tap SIGN IN . 3 Enter your Samsung account ID and password and tap SIGN IN . 4 T...
Page 180 - Using Samsung Pass to sign in to websites; Using Samsung Pass to sign in to apps; Managing sign-in information
Settings 180 Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. 1 Open a website that you want to sign in to. 2 Enter your user name and password, and then tap the website’s sign in button. 3 When a pop-up window as...
Page 181 - Using Samsung Pass with websites and apps
Settings 181 3 Select a website or app from the list. 4 Tap → Edit and modify your ID, password, and the website’s or app’s name. To delete the website or app, tap → Delete . Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass, you can easily sign in with ...
Page 182 - Secure Folder; Setting up Secure Folder
Settings 182 Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folde...
Page 183 - Setting auto lock for Secure Folder
Settings 183 3 Tap SIGN IN and sign in to your Samsung account. 4 Select a lock method to use for Secure Folder and follow the on-screen instructions to complete the setup.To change the name or icon colour of Secure Folder, tap → Customise icon . • When you launch the Secure Folder app, you must unl...
Page 184 - Moving content from Secure Folder; Removing apps from Secure Folder; Adding accounts
Settings 184 Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage. The following actions are an example of moving an image from Secure Folder to the default storage. 1 Launch the Secure Folder app and tap Gallery . 2 Select an image and ta...
Page 185 - Hiding Secure Folder
Settings 185 Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen.Launch the Secure Folder app, tap → Settings , and then tap the Show Secure Folder switch to deactivate it.Alternatively, drag the status bar downwards to open the notification panel. Then, swipe downwards...
Page 186 - Uninstalling Secure Folder; Cloud and accounts
Settings 186 Uninstalling Secure Folder You can uninstall Secure Folder, including the content and apps in it.Launch the Secure Folder app and tap → Settings → More settings → Uninstall . To back up content before uninstalling Secure Folder, tick Move media files out of Secure Folder and tap UNINSTA...
Page 187 - Backup and restore; Using a Samsung account; Using a Google account; Google
Settings 187 Backup and restore Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data. Using a Samsung account On the Settings screen, t...
Page 188 - Accessibility
Settings 188 Accessibility Configure various settings to improve accessibility to the device.On the Settings screen, tap Accessibility . • Vision : Customise the settings to improve accessibility for visually impaired users. • Hearing : Customise the settings to improve accessibility for users with ...
Page 189 - General management; Adding device languages
Settings 189 General management Customise your device’s system settings or reset the device.On the Settings screen, tap General management . • Language and input : Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the...
Page 190 - Software update; Security updates information
Settings 190 3 To set the selected language as the default language, tap SET AS DEFAULT . To keep the current language setting, tap KEEP CURRENT . The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the li...
Page 191 - User manual
Settings 191 User manual View help information to learn how to use the device and apps or configure important settings.On the Settings screen, tap User manual . About phone Access your device’s information.On the Settings screen, tap About phone . To change your device’s name, tap EDIT . • Status : ...
Page 192 - Troubleshooting; When you turn on your device or while you are using the device, it
192 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the devi...
Page 193 - The touchscreen responds slowly or improperly; Your device freezes or encounters a fatal error
Appendix 193 The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with ...
Page 195 - The battery does not charge properly (For Samsung-approved; The battery depletes faster than when first purchased
Appendix 195 The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very...
Page 196 - Error messages appear when opening multimedia files
Appendix 196 Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file...
Page 198 - The Home button does not appear; Samsung Cloud does not work; Removing the battery
Appendix 198 The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features. To view the navigation bar, drag upwards from the bottom of the screen. The screen brightness adjustment bar does not appear on the notification panel Open t...