Samsung Galaxy A10 - User Manual

Basics 7 Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or perfor...

Basics 9 Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device.When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • If t...

Basics 10 Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be c...

Basics 11 Device layout Front camera Speaker Power key Touchscreen Volume key Proximity sensor Multipurpose jack SIM card / Memory card tray NFC antenna (NFC-enabled models) Flash Rear camera GPS antenna Speaker Microphone Earphone jack Main antenna

Basics 13 Hard keys Key Function Power key • Press and hold to turn the device on or off. • Press to turn on or lock the screen. Power key + Volume Down key • Press simultaneously to capture a screenshot. Soft buttons Back button Home button Recents button When you turn on the screen, the soft butto...

Basics 14 Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or da...

Basics 15 Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise the device using the device care feature. • When you are not using the device, turn off the screen by pressing the Power key. • Activate power saving mode. • Close unneces...

Basics 16 • While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. • If you charge the device while the multipurpose jack is wet, the device may be damage...

Basics 18 Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to th...

Basics 19 • The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. To use the memory card, you must format it. If your device cannot format or recogn...

Basics 20 Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. Power key Turning the device on Press and hold the Power key for a few seconds to turn on the device...

Basics 21 Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more.To activate emergenc...

Basics 22 Face recognition You can set the device to unlock the screen by recognising your face. • If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the patte...

Basics 23 Registering your face For better face registration, register your face indoors and out of direct sunlight. 1 Launch the Settings app and tap Biometrics and security → Face recognition . 2 Read the on-screen instructions and tap Continue . 3 Set a screen lock method. 4 Select whether you ar...

Basics 24 Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record videos in plac...

Basics 26 Using zoom features Select / or drag it to the left or right to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out. • : Take basic photos or record normal videos. • : Take photos or record videos by enlarging the subject. Zoom features a...

Basics 27 Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily.On the shooting modes list, tap PHOTO and tap to take a photo. Taking selfies You can take self-portraits with the front camera. 1 On the preview screen, swipe upwards or...

Basics 28 Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily. 1 On the shooting modes list, tap VIDEO and tap to record a video. • To capture an image from the video while recording, tap . • To change the focus while recording a vid...

Basics 29 Separating the focus area and the exposure area You can separate the focus area and the exposure area.Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area. Panorama mode Using ...

Basics 30 Customising camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Pictures • HEIF pictures : Take photos in the High Efficiency Image Format (HEIF). Selfies • Save selfies as previewed : Set the device to save photos as they appear o...

Apps and features 33 Samsung account Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website.To check the list of services that can be used with your Samsung account, visit account.samsung.com...

Apps and features 34 Transferring data from your previous device (Smart Switch) You can use Smart Switch to transfer data from your previous device to your new device.Launch the Settings app and tap Accounts and backup → Bring data from old device . • This feature may not be supported on some device...

Apps and features 35 Transferring backup data from a computer Transfer data between your device and a computer. You must download the Smart Switch computer version app from www.samsung.com/smartswitch . Back up data from your previous device to a computer and import the data to your device. 1 On the...

Apps and features 36 Understanding the screen Controlling the touchscreen Tapping Tap the screen. Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, do...

Apps and features 37 Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according t...

Apps and features 38 Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On ...

Apps and features 39 Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, ...

Apps and features 40 Launching Finder Search for content on the device quickly. 1 On the Apps screen, tap Search . Alternatively, open the notification panel, swipe downwards, and then tap . 2 Enter a keyword.Apps and content on your device will be searched.If you tap on the keyboard, you can search...

Apps and features 41 • Moving apps from a folder Tap and hold an app to drag it to a new location. • Deleting a folder Tap and hold a folder, and then tap Delete folder . Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen. Edge panel You can quickly access your f...

Apps and features 42 Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.To unlock the screen, swipe in any direction when the screen turns on.If the screen is off, press the Power k...

Apps and features 44 Notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.To open the notification panel, drag the status bar downwards. To close the notification pan...

Apps and features 45 To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.To rearrange buttons, tap → Edit buttons , tap and hold a button, and then drag it to another location. Controlling media playback Take control of music or video pla...

Apps and features 46 Entering text Keyboard layout A keyboard appears automatically when you enter text. Break to the next line. Delete a preceding character. Enter symbols. Enter uppercase. For all caps, tap it twice. Additional keyboard functions Enter a space. View more keyboard functions. Text e...

Apps and features 47 Additional keyboard functions • : Enter emoticons. • : Enter stickers. You can also enter your emoji stickers that look like you. • : Attach animated GIFs. • : Enter text by voice. • : Change the keyboard settings. Tap to use more keyboard functions. • : Search for content and e...

Apps and features 48 Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword. • This app may not be available depending on the se...

Apps and features 49 Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device.To view your app permission settings, launch the Settings app and tap Apps . Select an app and tap Permissions . You can view the app’s permissions lis...

Apps and features 50 Phone Introduction Make or answer voice and video calls. If the area around the rear camera is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. Making calls 1 Launch the Phone app and tap K...

Apps and features 51 Using speed dial To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → → Speed dial numbers , select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap th...

Apps and features 52 Blocking phone numbers Block calls from specific numbers added to your block list. 1 Launch the Phone app and tap → Settings → Block numbers . 2 Tap Recents or Contacts , select contacts or phone numbers, and then tap Done . To manually enter a number, tap Add phone number , ent...

Apps and features 53 Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 Launch the Contacts app and tap . 2 Select a storage location. 3 Enter contact information and tap Save . Importing contacts Add contacts by importing them from o...

Apps and features 54 Searching for contacts Launch the Contacts app. Tap at the top of the contacts list and enter search criteria. Tap the contact. Then take one of the following actions: • : Make a voice call. • / : Make a video call. • : Compose a message. • : Compose an email. Deleting contacts ...

Apps and features 56 Viewing messages 1 Launch the Messages app and tap Conversations . 2 On the messages list, select a contact or a phone number. • To reply to the message, tap the message input field, enter a message, and then tap . • To adjust the font size, spread two fingers apart or pinch on ...

Apps and features 57 Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. 1 Launch the Internet app. 2 Enter the web address or a keyword, and then tap Go . To view the toolbars, drag your finger downwards slightly on the screen.To ...

Apps and features 59 Viewing images Launch the Gallery app and select an image. To view other files, swipe to the left or right on the screen. More options Delete the image. Share the image with others. Image and video thumbnail Modify the image. View the content on a large screen using the Smart Vi...

Apps and features 60 Viewing videos Launch the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen.To use more options during playback, tap → Open in Video player . Lock the playback screen. Skip to the previous video. Tap and hold to rewind. Switch ...

Apps and features 61 Stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories.Launch the Gallery app, tap Stories , and then select a story. To add or delete images or videos, select a story and tap → A...

Apps and features 62 Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature. Split screen view 1 Tap the Recents b...

Apps and features 63 Launching apps from the Edge panel 1 While using an app, drag the Edge panel handle towards the centre of the screen. 2 Tap and hold an app, drag it to the left, and then drop it where Drop here to open appears.The selected app will launch in the split screen view. You can set t...

Apps and features 64 Pop-up view 1 Tap the Recents button to open the list of recently used apps. 2 Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view . The app screen will appear in the pop-up view.If you tap the Home button while using a pop-up window, the window will ...

Apps and features 65 Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes 1 Launch the Samsung Notes app, tap , and then create a note. You can change the input method ...

Apps and features 66 Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members ...

Apps and features 67 Calendar Manage your schedule by entering upcoming events in your planner. Creating events 1 Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap . 2 Enter event details and tap Save . Syncing events with...

Apps and features 68 Reminder Register to-do items as reminders and receive notifications according to the condition you set. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be activated. Location reminders may not be ...

Apps and features 69 Voice Recorder Record or play voice recordings. 1 Launch the Voice Recorder app. 2 Tap to start recording. Speak into the microphone. • Tap to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. 3 Tap to finish recording. 4 Enter a file name and...

Apps and features 70 Game Launcher Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily.Launch the Game Launcher app and select the game you want. • If Game Launcher does not appear,...

Apps and features 71 Game Booster Game Booster lets you play games in a better environment. You can use Game Booster while playing games.To open the Game Booster panel while playing games, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show ...

Apps and features 72 Smart View View your device’s displayed content on a large screen by connecting your device to a screen mirroring-enabled TV or monitor. 1 Open the notification panel, swipe downwards, and then tap ( Smart View ). 2 Select a device to mirror your device’s screen or display conte...

Apps and features 73 Pointing to share Share content by pointing the device among the nearby devices.This feature is available only on Galaxy devices that support the Ultra-Wideband (UWB) feature. Also, the screen of the other device receiving files must be turned on. 1 Launch the Gallery app and se...

Apps and features 74 Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps.To view more app information, access each app’s help menu. • Chrome : Search for information and browse webpages. • Gmail : Send or receive emails v...

Apps and features 75 Radio Launch the Radio app. Before you use this app, you must connect an earphone, which serves as the radio antenna.The FM radio scans and saves available stations automatically when running for the first time. Scan and save stations. Record audio from the FM radio. Turn the FM...

Settings 77 Samsung account Sign in to your Samsung account and manage it.On the Settings screen, tap Samsung account . Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth.On the Settings screen, tap Connections . • Wi-Fi : Activate the Wi-Fi feature ...

Settings 78 • SIM card manager (dual SIM models): Activate your SIM or USIM cards and customise the SIM card settings. Refer to SIM card manager (dual SIM models) for more information. • Mobile Hotspot and Tethering : Use the device as a mobile hotspot to share the device’s mobile data connection wi...

Settings 79 3 Select a device to connect to.The devices will be connected when the other device accepts the Wi-Fi Direct connection request.To end the device connection, select the device to disconnect from the list. Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enable...

Settings 80 Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 Launch the Gallery app and select an image. 2 Tap → B...

Settings 81 Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. 1 On the Settings screen, tap Connections and tap the NFC and ...

Settings 82 Mobile data only apps Select apps to always use the mobile data even when your device is connected to a Wi-Fi network.For example, you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected. Even if you do not deactivat...

Settings 83 More connection settings Customise settings to control other connection features.On the Settings screen, tap Connections → More connection settings . • Nearby device scanning : Set the device to scan for nearby devices to connect to. • Printing : Configure settings for printer plug-ins i...

Settings 84 Sounds and vibration Options Change settings for various sounds on the device.On the Settings screen, tap Sounds and vibration . • Sound mode : Set the device to use sound mode, vibration mode, or silent mode. • Vibrate while ringing : Set the device to vibrate and play a ringtone for in...

Settings 85 • Equaliser : Select an option for a specific music genre and enjoy optimised sound. • Adapt sound : Set the best sound for you. Depending on the model, you must connect an earphone to use some features. Separate app sound Set the device to play media sound from a specific app on the con...

Settings 86 Display Change the display and the Home screen settings.On the Settings screen, tap Display . • Light / Dark : Activate or deactivate dark mode. • Dark mode settings : Reduce eye strain by applying the dark theme when using the device at night or in a dark place. You can set a schedule f...

Settings 87 • Touch sensitivity : Increase the touch sensitivity of the screen for use with screen protectors. • Screen saver : Set the device to launch a screensaver when the device is charging. Some features may not be available depending on the model. Wallpaper Change the wallpaper settings for t...

Settings 88 Lock screen Options Change the settings for the locked screen.On the Settings screen, tap Lock screen . • Screen lock type : Change the screen lock method. • Smart Lock : Set the device to unlock itself when trusted locations or devices are detected. Refer to Smart Lock for more informat...

Settings 89 On the Settings screen, tap Lock screen → Smart Lock and follow the on-screen instructions to complete the setup. • This feature will be available to use after you set a screen lock method. • If you do not use your device for four hours or when you turn on the device, you must unlock the...

Settings 90 • Encrypt SD card : Set the device to encrypt files on a memory card. If you reset your device to the factory defaults with this setting enabled, the device will not be able to read your encrypted files. Disable this setting before resetting the device. • Other security settings : Config...

Settings 91 Setting an auto lock condition for Secure Folder 1 Launch the Secure Folder app and tap → Settings → Auto lock Secure Folder . 2 Select a lock option. To manually lock your Secure Folder, tap → Lock and exit . Moving content to Secure Folder Move content, such as photos and videos, to Se...

Settings 92 Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. 1 Launch the Secure Folder app and tap → Settings → Manage accounts → Add account . 2 Select an account service. 3 Follow the on-screen instructions to complete the account se...

Settings 93 Privacy Change the settings for privacy.On the Settings screen, tap Privacy . • Permission manager : View the list of features and apps that have permission to use them. You can also edit the permission settings. • Samsung : Manage personal data related to your Samsung account and change...

Settings 94 Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.On the Settings screen, tap Accounts and backup . • M...

Settings 95 3 Tap Done . • Some data will not be backed up. To check which data will be backed up, on the Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud . • To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and ba...

Settings 96 • Motions and gestures : Activate the motion feature and configure settings. Refer to Motions and gestures for more information. • One-handed mode : Activate one-handed operation mode for your convenience when using the device with one hand. • Show contacts when sharing content : Set the...

Settings 97 Dual Messenger Install the second app and use two separate accounts for the same messenger app. 1 On the Settings screen, tap Advanced features → Dual Messenger . Supported apps will appear. 2 Tap the switch of an app to install the second app.The second app will be installed. The second...

Settings 98 Digital Wellbeing and parental controls View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use.On the Settings screen, tap Digital Wellbeing and pa...

Settings 99 Using the auto optimisation feature You can set the device to perform auto optimisation when your device is not in use. Tap → Automation → Auto optimise daily and tap the switch to activate it. If you want to set the time to perform auto optimisation, tap Time . Battery Check the remaini...

Settings 100 Memory On the Settings screen, tap Battery and device care → Memory . To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap Clean now . Device protection Check the device’s security status. This feature scans your device for malware.On...

Settings 101 General management Customise your device’s system settings or reset the device.On the Settings screen, tap General management . • Language : Select device languages. Refer to Adding device languages for more information. • Text-to-speech output : Change the settings for text-to-speech f...

Settings 102 Accessibility Configure various settings to improve accessibility to the device.On the Settings screen, tap Accessibility . • Recommended for you : Check the accessibility features you are currently using and see other recommended features. • TalkBack : Activate TalkBack, which provides...

Settings 103 Security updates information Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com . The website supports only some languages. About phone Access your device’s ...

Appendix 105 Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.You can also use Samsung Members to solve any problems you might encounter while using your device. When you turn on your device or while you ...

Appendix 106 The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with ...

Appendix 108 Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following: • Charge the battery. • Free some memory by transferring files to a ...

Appendix 110 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device. A small gap appears around the outside of th...