Samsung Galaxy A5 (2016) - User Manual

Basics 5 • Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, tap Apps → Settings → About phone → Battery information . • D...

Basics 6 Do the following when the device heats up: • Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again. • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Rep...

Basics 7 • When using large amount of data for syncing with the cloud, email, or other accounts • When using a navigation app in a car while the device is placed in direct sunlight • When using the mobile hotspot and tethering feature • When using the device in areas with weak signals or no receptio...

Basics 8 Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • Do not store your device in very cold or very hot temperatures. • Do not expose...

Basics 9 Device layout – Type 1 (SM-A310F/DS): Touchscreen Microphone Proximity/Light sensor Headset jack Microphone Home key Recents key Loud speaker Multipurpose jack Power key Front camera Speaker Back key SIM card / Memory card tray Volume key Rear camera GPS antenna NFC antenna Main antenna Fla...

Basics 11 • Connectivity problems and battery drain may occur in the following situations: – If you attach metallic stickers on the antenna area of the device – If you attach a device cover made with metallic material to the device – If you cover the device’s antenna area with your hands or other ob...

Basics 12 Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. Connecting the...

Basics 13 Viewing the estimated charging time While charging, open the Home screen and tap Apps → Settings → Device maintenance → Battery . The actual charging time may vary depending on the status of your device and the charging conditions. The estimated charging time may not be displayed when you ...

Basics 14 • While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. • If you charge the device while the multipurpose jack is wet, the device may be damage...

Basics 15 SIM or USIM card (nano-SIM card) Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconv...

Basics 19 Removing the SIM or USIM card 1 Insert the ejection pin into the hole on the tray to loosen the tray. 2 Pull out the tray gently from the tray slot. 3 Remove the SIM or USIM card. ► Single SIM models : ► Dual SIM models - type 1 ( SM-A310F/DS, SM-A510F/DS, SM-A510Y/DS, SM-A710F/ DS, SM-A71...

Basics 20 ► Dual SIM models - type 2 (SM-A510FD, SM-A710FD) : 4 Insert the tray back into the tray slot. Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards On the Ho...

Basics 21 Setting preferred SIM or USIM cards When two cards are activated, you can assign voice calls, messaging, and data services to specific cards.On the Home screen, tap Apps → Settings → Connections → SIM card manager and set the feature preferences for your cards in PREFERRED SIM CARD . Memor...

Basics 23 Removing the memory card Before removing the memory card, first unmount it for safe removal.On the Home screen, tap Apps → Settings → Device maintenance → Storage → → Storage settings → SD card → UNMOUNT . 1 Insert the ejection pin into the hole on the tray to loosen the tray. 2 Pull out t...

Basics 24 Turning the device on and off Press and hold the Power key for a few seconds to turn on the device.When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.To turn off the device, press and hold the Power key,...

Basics 25 Tapping To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger. Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an it...

Basics 26 Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return. Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts. Spreading and ...

Basics 27 Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen. The Home screen may ...

Basics 28 Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, ...

Basics 29 Moving items Tap and hold an item on the Home screen, and then drag it to a new location.You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.To move the item to another panel, drag it to the side of the screen.To move an item more easily, tap and h...

Basics 30 3 Tap Enter folder name and enter a folder name. To change the folder colour, tap .To add more apps to the folder, tap ADD , tick the apps, and then tap ADD . You can also add an app by dragging it to the folder on the Home screen. To move apps from a folder to the Home screen, tap the fol...

Basics 31 Creating folders Create folders and gather similar applications to quickly access and launch apps you want. This feature may not be available depending on the region or service provider. 1 On the Apps screen, tap → Edit . 2 Tap and hold an app, and then drag it over another app. 3 Drop the...

Basics 32 Searching for items You can search for apps on the Apps screen or from Galaxy Apps or Play Store . On the Apps screen, enter characters in the search field. The device will search for and display the items containing the characters you entered. Indicator icons Indicator icons appear on the...

Basics 33 Icon Meaning Mute mode activatedVibration mode activatedFlight mode activatedError occurred or caution requiredBattery chargingBattery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not u...

Basics 34 • Password : Enter a password with at least four characters, numbers, or symbols to unlock the screen. • None : Do not set a screen lock method. • Fingerprints : Register your fingerprints to unlock the screen. Refer to Fingerprint recognition for more information. You can set your device ...

Basics 36 Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.To rearrange buttons, tap → ...

Basics 37 Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Break to the next line. Delete a ...

Basics 38 Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used. • : Enter text by voice. Change the voice input settings. Start or pause entering text by voice. • : Add an item from the clipboard....

Basics 39 Dictionary Look up definitions for words while using certain features, such as when browsing webpages. 1 Tap and hold over a word that you want to look up.If the word you want to look up is not selected, drag or to select the desired text. 2 Tap Dictionary or More → Dictionary on the optio...

Basics 40 Opening apps On the Home screen or the Apps screen, select an app icon to open it.To open an app from the list of recently used apps, tap and select a recent app window. Closing an app Tap , and tap or drag a recent app window to the left or right to close it. To close all running apps, ta...

Basics 42 Using additional options Tap the bar between the app windows to access additional options. Switch locations between app windows. Close the currently selected app. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows.

Basics 43 Sharing text or images between windows Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window. Some apps may not support this feature. Minimising the split screen view Press the Home key to min...

Basics 44 Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can use apps provided by Samsung, without sig...

Basics 45 Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. 1 On the Apps screen, tap Settings → Cloud and accounts → Accounts . 2 Tap Samsung account and tap the account to remove. 3 Tap → Sett...

Basics 46 Transferring data wirelessly via Wi-Fi Direct Transfer data from your previous device to your device wirelessly via Wi-Fi Direct. 1 On both devices, download and install Smart Switch from Play Store . 2 Place the devices near each other. 3 Launch Smart Switch on both devices. 4 On the prev...

Basics 47 1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch. 2 On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. 3 Connect ...

Basics 48 Device and data management Connecting the device to a computer for data transfer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss o...

Basics 49 Updating with Smart Switch Connect the device to a computer and update the device to the latest software. 1 On the computer, visit www.samsung.com/smartswitch to download and install Smart Switch. 2 On the computer, launch Smart Switch. 3 Connect the device to the computer using a USB cabl...

Basics 50 Using a Google account On the Apps screen, tap Settings → Cloud and accounts → Backup and restore and tap the Back up my data switch for the Google account to activate it. Tap Backup account and select an account as the backup account.To restore data using a Google account, tap the Automat...

Basics 52 Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more.Press and hold the P...

53 Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.Tap Samsung → Galaxy Apps on the Apps screen. • This app may not be available depending on the region or service provider. • This app may appe...

Applications 54 Managing apps Uninstalling or disabling apps On the Apps screen, tap → Edit . The icon appears on the apps that you can disable or uninstall. Select an app and tap DISABLE or OK . Alternatively, on the Apps screen, tap Settings → Apps , select an app, and then tap DISABLE or UNINSTAL...

Applications 55 Phone Introduction Make or answer voice and video calls. Making calls 1 Tap Phone on the Apps screen. 2 Enter a phone number.If the keypad does not appear on the screen, tap to open the keypad. 3 ► Single SIM models : Tap to make a voice call, or tap to make a video call. Add the num...

Applications 56 ► Dual SIM models : Tap or to make a voice call, or tap to make a video call. Add the number to the contacts list. Preview the phone number. Hide the keypad. Delete a preceding character. Access additional options. Using speed dial Set speed dial numbers to quickly make calls.To set ...

Applications 57 Making an international call 1 Tap to open the keypad if the keypad does not appear on the screen. 2 Tap and hold 0 until the + sign appears. 3 ► Single SIM models : Enter the country code, area code, and phone number, and then tap . ► Dual SIM models : Enter the country code, area c...

Applications 58 Blocking phone numbers Block calls from specific numbers added to your block list. 1 On the Apps screen, tap Phone → → Settings → Block numbers . 2 Tap , tick contacts, and then tap DONE . To manually enter a number, tap Enter phone number , enter a phone number, and then tap . When ...

Applications 59 During a video call Tap the screen to use the following options: • : Access additional options. • Camera : Turn off the camera so that the other party cannot see you. • Switch : Switch between the front and rear cameras. • : End the current call. • Mute : Turn off the microphone so t...

Applications 60 3 Enter contact information. Select a storage location. Add an image. Open more information fields. Scan contact information from a business card. Enter contact information. Depending on the selected storage location, the types of information you can save may vary. 4 Tap SAVE . Addin...

Applications 61 Adding a phone number to Contacts from the calls list 1 On the Apps screen, tap Phone → RECENTS . 2 Tap a caller’s image, or tap a phone number → Details . 3 Tap CREATE CONTACT to create a new contact, or tap UPDATE EXISTING to add the number to an existing contact. Importing contact...

Applications 62 Searching for contacts On the Apps screen, tap Contacts . Use one of the following search methods: • Scroll up or down the contacts list. • Drag a finger along the index at the right side of the contacts list to scroll through it quickly. • Tap the search field at the top of the cont...

Applications 63 Sharing contacts You can share contacts with others by using various sharing options. 1 Tap Contacts on the Apps screen. 2 Tap → Share . 3 Tick contacts and tap SHARE . 4 Select a sharing method. Merging duplicate contacts When you import contacts from other storages, or sync or move...

Applications 64 Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 Tap Messages on the Apps screen. 2 Tap . 3 Add recipients and tap COMPOSE . 4 Enter a message. ► Single SIM models : Access add...

Applications 65 ► Dual SIM models : Access additional options. Enter a message. Add recipients from the contacts list. Enter emoticons. Attach files. Edit recipients. Select a SIM or USIM card. 5 ► Single SIM models : Tap SEND to send the message. ► Dual SIM models : Tap or to send the message. View...

Applications 66 Blocking unwanted messages Block messages from specific numbers added to your block list. 1 Tap Messages on the Apps screen. 2 Tap → Settings → Block messages → Block numbers . 3 Tap INBOX or CONTACTS , select a contact, and then tap . To manually enter a number, tap Enter number , a...

Applications 67 Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. This app may appear on the Apps screen depending on the region or service provider. Browsing webpages 1 On the Apps screen, tap Samsung → Internet . 2...

Applications 68 Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN ON SECRET MODE . If you are using this...

Applications 69 3 Follow the on-screen instructions to complete the setup. To set up another email account, tap → → Add account . If you have more than one email account, you can set one as the default account. Tap → → → Set default account . Sending emails 1 Tap to compose an email. 2 Add recipient...

Applications 70 Launching Camera Use the following methods to launch Camera : • Tap Camera on the Apps screen. • Press the Home key twice quickly. • On the locked screen, drag outside the large circle. • Some methods may not be available depending on the region or service provider. • Some camera fea...

Applications 71 Switching cameras On the preview screen, swipe upwards or downwards to switch between cameras. Viewing shooting modes On the preview screen, swipe from the left to the right to open the shooting modes list. Viewing filter effects On the preview screen, swipe from the right to the lef...

Applications 72 Camera settings Switch between the front and rear cameras. Change the flash setting. Record a video. Take a photo. Filter effects Shooting modes Preview thumbnail Make faces appear brighter and clearer. Current mode • The preview screen may vary depending on the shooting mode and whi...

Applications 73 Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo.On the shooting modes list, tap Auto . Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value.On the shooting modes list...

Applications 74 2 Tap and move the device slowly in one direction. 3 Tap to stop taking photos. 4 On the preview screen, tap the preview thumbnail. Continuous shot Take a series of photos of moving subjects.On the shooting modes list, tap Continuous shot . Tap and hold to take several photos continu...

Applications 75 Selfie Take self-portraits with the front camera. You can preview various beauty effects on the screen. 1 On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. 2 On the shooting modes list, tap Selfie . 3 Face the front camera len...

Applications 77 Downloading modes Download more shooting modes from Galaxy Apps . On the shooting modes list, tap DOWNLOAD . Some downloaded shooting modes do not have access to every feature. Camera settings Quick settings On the preview screen, use the following quick settings. The available optio...

Applications 79 Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories to share with others.

Applications 80 Viewing images and videos 1 On the Apps screen, tap Gallery → PICTURES . 2 Select an image.Video files show the icon on the preview thumbnail. Access additional options. Share the image with others. Delete the image. Modify the image. Add the image to favourites. To hide or show the ...

Applications 81 Creating stories Create stories with various themes. 1 On the Apps screen, tap Gallery → STORIES . 2 Tap → Create story . 3 Tick images or videos to include in the story and tap DONE . 4 Enter a title for the story and tap CREATE . To add images or videos to a story, select a story a...

Applications 82 Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information. On the Apps s...

Applications 84 Creating tasks 1 Tap Calendar on the Apps screen. 2 Tap VIEW → Tasks . 3 Tap and enter task details. 4 Tap SAVE to save the task. Syncing events and tasks with your accounts On the Apps screen, tap Settings → Cloud and accounts → Accounts , select an account name, select the account ...

Applications 85 Starting S Health When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup. 1 Tap Samsung → S Health on the Apps screen. 2 Follow the on-screen instructions to complete the setup. Using S Health You ...

Applications 86 To add items to the S Health screen, tap → Manage items , and then select items under each tab. • TRACKERS : Monitor your activities, food intake, and body measurements. • GOALS : Set your daily fitness goals and view your progress. • PROGRAMS : Use customisable exercise programmes. ...

Applications 87 • You assume full responsibility for the inappropriate use of data shared on social networks or transmitted to others. Use caution when sharing your personal data with others. • If the device is connected to measuring devices, verify the communication protocol to confirm proper opera...

Applications 88 Using S Voice 1 Say the preset wake-up command.Alternatively, open the Apps screen and tap Samsung → S Voice . When S Voice is launched, the device begins voice recognition. • The S Voice screen may appear differently depending on the region or service provider. • This app may not be...

Applications 90 Video Watch videos stored in the device and customise playback settings.Tap Video on the Apps screen. Select a video to play. Lock the playback screen. Switch to the pop-up video player. Rewind or fast-forward by dragging the bar. Skip to the previous video. Tap and hold to rewind. S...

Applications 91 Making voice recordings 1 On the Apps screen, tap Samsung → Voice Recorder . 2 Tap to start recording. Speak into the microphone.Tap to pause recording.While making a voice recording, tap Bookmark to insert a bookmark. Change the recording mode. Start recording. 3 Tap to finish recor...

Applications 92 Changing the recording mode On the Apps screen, tap Samsung → Voice Recorder . Select a mode from the top of the voice recorder screen. • STANDARD : This is the normal recording mode. • VOICE MEMO : The device records your voice and simultaneously converts it to on-screen text. For b...

Applications 93 Memo Create memos and organise them by category.On the Apps screen, tap Memo . This app may appear in the Tools folder depending on the region or service provider. Composing memos Tap on the memos list and enter a memo. While composing a memo, use the following options: • Category : ...

Applications 94 Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. ALARM On the Apps screen, tap Clock → ALARM . Setting alarms Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, se...

Applications 95 STOPWATCH 1 On the Apps screen, tap Clock → STOPWATCH . 2 Tap START to time an event. To record lap times while timing an event, tap LAP . 3 Tap STOP to stop timing. To restart the timing, tap RESUME . To clear lap times, tap RESET . TIMER 1 On the Apps screen, tap Clock → TIMER . 2 ...

Applications 96 Radio Listening to the FM radio Tap Radio on the Apps screen. Before you use this app, you must connect a headset, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time. Tap to turn on the FM radio. Select the...

Applications 97 Scanning radio stations Tap Radio on the Apps screen. Tap SCAN , and then select a scan option. The FM radio scans and saves available stations automatically.Select the radio station you want from the stations list. Google apps Google provides entertainment, social network, and busin...

Applications 98 Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Hangouts Send messages, images, and e...

99 Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options.On the Apps screen, tap Settings . To search for settings by entering keywords, tap . Connections Wi-Fi Activate the Wi-Fi feature to connect to a Wi-...

Settings 100 Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. 1 On the Settings screen, tap Connections → Wi-Fi , and then tap the switch to activate it. 2 Tap Wi-Fi Direct . The detected devices are listed.If the device you want to connect t...

Settings 101 Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and prop...

Settings 102 Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 Tap Gallery on the Apps screen. 2 Select an image. 3...

Settings 103 Data usage Keep track of your data usage amount and customise the settings for the limitation.On the Settings screen, tap Connections → Data usage . • Data saver : Prevent apps that are running in the background from using a mobile data connection. • Mobile data : Set the device to use ...

Settings 104 Flight mode This disables all wireless functions on your device. You can use only non-network services.On the Settings screen, tap Connections and tap the Flight mode switch to activate it. Make sure the device is turned off during takeoff and landing. After takeoff, you can use the dev...

Settings 105 Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. 1 On the Settings screen, tap Connections and tap the NFC and...

Settings 106 3 Select an item and touch the other device’s NFC antenna to your device’s NFC antenna. 4 When Touch to beam. appears on the screen, tap your device’s screen to send the item. If both devices try to send data simultaneously, the file transfer may fail. Mobile hotspot and tethering Use t...

Settings 107 Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. 1 On the Settings screen, tap Connections → Mobile hotspot and tethering → Mobile hotspot . 2 Tap the switch to activate it.The icon appears on the status bar. ...

Settings 108 SIM card manager (dual SIM models) Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards (dual SIM models) for more information. On the Settings screen, tap Connections → SIM card manager . • Calls : Select a SIM or USIM card for voic...

Settings 109 More connection settings Customise settings to control other features.On the Settings screen, tap Connections → More connection settings . • Nearby device scanning : Set the device to scan for nearby devices to connect to. • Printing : Configure settings for printer plug-ins installed o...

Settings 110 4 Select the printer plug-in and tap the switch to activate it.The device searches for printers that are connected to the same Wi-Fi network as your device. 5 Select a printer to add. To add printers manually, tap → Add printer . Printing content While viewing content, such as images or...

Settings 111 Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed.On the Settings screen, tap Connections → More connection settings → Download booster . • This feature m...

Settings 112 • Touch sounds : Set the device to sound when you select an app or option on the touchscreen. • Screen lock sounds : Set the device to sound when you lock or unlock the touchscreen. • Charging sound : Set the device to sound when it is connected to a charger. • Dialling keypad tones : S...

Settings 113 • Easy mode : Switch to easy mode to display larger icons and apply a simpler layout to the Home screen. Refer to Easy mode for more information. • Icon frames : Set whether to display shaded backgrounds to make icons stand out. • Status bar : Customise the settings for displaying notif...

Settings 115 • Palm swipe to capture : Set the device to capture a screenshot when you swipe your hand to the left or right across the screen. You can view the captured images in Gallery . • It is not possible to capture a screenshot while using some apps and features. • This feature may not be avai...

Settings 116 Adding emergency contacts On the Settings screen, tap Advanced features → Send SOS messages or Panic mode → Send SOS messages → Send messages to → ADD . Tap Create contact and enter contact information or tap Select from Contacts to add an existing contact as an emergency contact. Devic...

Settings 117 Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features.On the Settings screen, tap Device maintenance → Battery . • The usage time left shows the time remaining before the batt...

Settings 120 For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The Home key contains a fingerprint recognition sensor. Ensure that the Home key is not scratched or damaged by metal objec...

Settings 121 Deleting fingerprints You can delete registered fingerprints. 1 On the Settings screen, tap Lock screen and security → Fingerprint Scanner . 2 Unlock the screen using the preset screen lock method. 3 Tap EDIT . 4 Tick fingerprints to delete and tap REMOVE . Verifying the Samsung account...

Settings 122 Cloud and accounts Introduction Sync, back up, or restore your device’s data using Samsung Cloud, or reset your device. You can also register and manage accounts, such as your Samsung account or Google account. Regularly back up your data to a safe location, such as Samsung Cloud or a c...

Settings 123 Accounts Add your Samsung and Google accounts, or other accounts, to sync with. Adding accounts Some apps used on your device require a registered account. Create accounts to have the best experience with your device. 1 On the Settings screen, tap Cloud and accounts → Accounts → Add acc...

Settings 124 Google Configure settings for some features provided by Google.On the Settings screen, tap Google . Accessibility Configure various settings to improve accessibility to the device.On the Settings screen, tap Accessibility . • Vision : Customise the settings to improve accessibility for ...

Settings 125 General management Customise your device’s system settings or reset the device.On the Settings screen, tap General management . • Language and input : Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the...

Settings 126 User manual View help information to learn how to use the device and apps or configure important settings.On the Settings screen, tap User manual . About phone Access your device’s information.On the Settings screen, tap About phone . • My phone number : View your phone number. • Status...

127 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the devi...

Appendix 128 The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with ...

Appendix 130 The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very...

Appendix 131 Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file...

Appendix 132 Your device cannot find your current location GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations. Data stored in the device has been lost Always make backup copies of all imp...