Page 2 - Table of contents
Table of contents Before Using the Product Copyright 5 Safety Precautions 6 Symbols 6Cleaning 6 Storage 7 Electricity and Safety 7 Installation 8Operation 10 Preparations Checking the Components 13 Components 13 Parts 15 Panel Key 15 Reverse Side 16 External sensor KIT 17 Assembling the Holder-Wire ...
Page 3 - Sound Adjustment
Table of contents Advanced Settings 54 Dynamic Contrast 54Black Tone 54Flesh Tone 54RGB Only Mode 54Colour Space 55White Balance 55Gamma 55Motion Lighting 55 Picture Options 56 Colour Tone 57Colour Temp. 57Digital Clean View 57MPEG Noise Filter 57HDMI Black Level 57Film Mode 58Auto Motion Plus (for ...
Page 4 - Support
Table of contents OSD Display 80Power On Adjustment 80Temperature Control 80 Anynet+ (HDMI-CEC) 81 Anynet+ (HDMI-CEC) 81Auto Turn Off 82Troubleshooting for Anynet+ 83 Magic Clone 85 Reset System 85 Reset All 86 Support Software Update 87 By USB 87 Contact Samsung 87 Troubleshooting Guide Requirement...
Page 5 - Before Using the Product; Copyright
5 Before Using the Product Chapter 01 Copyright The contents of this manual are subject to change without notice to improve quality. © 2014 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of...
Page 6 - Safety Precautions; Caution; Symbols; Warning; Cleaning
6 Safety Precautions Caution RISK OF ELECTRIC SHOCK DO NOT OPENCaution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)THERE ARE NO USER SERVICEABLE PARTS INSIDE.REFER ALL SERVICING TO QUALIFIED PERSONNEL. This symbol indicates that high voltage is present inside.It is dangerou...
Page 8 - Installation
8 Caution Do not disconnect the power cord while the product is being used. • The product may become damaged by an electric shock. ! Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • A fire or electric shock may result. ! Keep the power s...
Page 10 - Operation
10 Operation Warning There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. • A fire or electric shock may result. • Contact Samsung Customer Service Centre for repairs. ! Before moving the product, turn off the power switch and disconnect the power cab...
Page 13 - Components; Checking the Components; Preparations
13 - Contact the vendor where you purchased the product if any components are missing. - The appearance of the components and items sold separately may differ from the image shown. - A stand is not provided with the product. To install a stand, you can purchase one separately. - Components may diffe...
Page 14 - Items sold separately
14 Items sold separately Wall-mount Kit HDMI cable ( P.39 ) HDMI-DVI cable ( P.38 ) PIM RS232C-Stereo cable RS232C(OUT ) adapter Component cable ( P.40 ) DVI cable ( P.38 )
Page 15 - Parts; Panel Key; Buttons
15 Parts Panel Key DVI IN RGB / DVI /HDMI / AV / COMPONENT AUDIO IN Buttons Description Power on the product. If you press the [ ] button when the product is turned on, the control menu will be displayed.To exit the OSD menu, press and hold the panel key for at least one second. Move to the upper or...
Page 16 - Reverse Side; Port
16 Reverse Side DVI IN RGB / DVI / HDMI / AV / COMPONENT AUDIO IN PIM DVI IN RGB / DVI / HDMI / AV / COMPONENT AUDIO IN Port Description HDMI IN Connects to a source device using an HDMI cable. SERVICE (5V 0.5A) This port is used to upgrade the software. EXTERNAL IR / AMBIENT SENSOR IN Supplies powe...
Page 17 - External sensor KIT
17 External sensor KIT ― The External sensor KIT has a remote-control sensor, a brightness sensor and function keys. If mounting the display onto a wall, you can move the External sensor KIT to the side of the display. ― The colour and shape of parts may differ from what is shown. Specifications are...
Page 18 - Attaching the External sensor KIT to the side
18 Attaching the External sensor KIT to the side ― This External sensor KIT can be attached to any part of the display using the double-sided tape provided with the sensor. ― The External sensor KIT can also be attached to a wall near the display. ― Do not attach the External sensor KIT to the displ...
Page 19 - Assembling the Holder-Wire stand
19 Assembling the Holder-Wire stand Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. To lock a...
Page 20 - Remote Control; OFF; VOL
20 - Remote control button functions may differ for different products. Remote Control ― Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. ― A button without a description in the image below is not ...
Page 21 - To place batteries in the remote control
21 TOOLS INFO MAGICINFO 3D LOCK PC A DVI B HDMI C DP D EXIT RETURN Display information on the screen. Move to the upper, lower, left or right menu, or adjust an option's setting.Confirm a menu selection. Exit the current menu. Manually select a connected input source from PC , DVI , HDMI . It sets s...
Page 22 - Before Installing the Product; Switching between portrait and landscape; Ventilation; Installation on a Perpendicular Wall
22 Before Installing the Product (Installation Guide) To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. • Ensure that an authorized installation company installs the wall mount. • Otherwise, it may fall and cause personal ...
Page 23 - Installation on an Indented Wall; Plane view; Dimensions; Model name
23 A B C E Figure 1.3 Side view D D Figure 1.2 Side view Installation on an Indented Wall ― Contact Samsung Customer Service Centre for further details. Plane view A Minimum 40 mm B Minimum 70 mm C Minimum 50 mm D Minimum 50 mm E Ambient temperature: Under 35 C ― When installing the product on an in...
Page 24 - Installing the Wall Mount; Installing the Wall Mount Kit
24 Installing the Wall Mount Installing the Wall Mount Kit The wall mount kit (sold separately) allows you to mount the product on the wall.For detailed information on installing the wall mount, see the instructions provided with the wall mount.We recommend you contact a technician for assistance wh...
Page 26 - Cable Connection; Pin
26 Remote Control (RS232C) Cable Connection RS232C Cable Interface RS232C (9 pins) Pin TxD (No.2), RxD (No.3), GND (No.5) Bit rate 9600 bps Data bits 8 bit Parity None Stop bit 1 bit Flow control None Maximum length 15 m (only shielded type) • Pin assignment 1 2 3 4 5 6 7 8 9 Pin Signal 1 Detect dat...
Page 27 - Connection
27 • RS232C cableConnector: 9-Pin D-Sub to Stereo Cable 1 5 9 6 -P2- 1 2 3 -P1- -P1- -P1- -P2- -P2- Female RxTxGnd 235 --------><------------------ 325 TxRxGnd STEREOPLUG(3.5ø) Connection • Connection 1 RS232C IN OUT RS232C IN OUT RS232C IN OUT RS232C IN OUT
Page 28 - Control Codes; Viewing control state (Get control command)
28 Control Codes Viewing control state (Get control command) Header Command ID Data length Checksum 0xAA Command type 0 Controlling (Set control command) Header Command ID Data length Data Checksum 0xAA Command type 1 Value Command No. Command type Command Value range 1 Power control 0x11 0~1 2 Volu...
Page 29 - Power control; Volume control
29 Power control • FunctionA product can be powered on and off using a PC. • Viewing power state (Get Power ON / OFF Status) Header Command ID Data length Checksum 0xAA 0x11 0 • Setting power ON/Off (Set Power ON / OFF) Header Command ID Data length Data Checksum 0xAA 0x11 1 "Power" "Pow...
Page 30 - Input source control
30 Input source control • FunctionThe input source of a product can be changed using a PC. • Viewing input source state (Get Input Source Status) Header Command ID Data length Checksum 0xAA 0x14 0 • Setting the input source (Set Input Source) Header Command ID Data length Data Checksum 0xAA 0x14 1 &...
Page 31 - Screen mode control; Screen size control
31 Screen mode control • FunctionThe screen mode of a product can be changed using a PC.Screen mode cannot be controlled when the Video Wall function is enabled. ― This control can only be used on models that include a TV. • Viewing screen status (Get Screen Mode Status) Header Command ID Data lengt...
Page 32 - Auto adjustment control (PC and BNC only)
32 PIP On/Off control • FunctionThe PIP mode of a product can be turned on or off using a PC. ― Only available on models that have the PIP function. ― The mode cannot be controlled if Video Wall is set to On . ― This function is not available in MagicInfo . • Viewing PIP on/off state (Get the PIP ON...
Page 33 - Video Wall Mode Control
33 Video Wall Mode Control • Function Video Wall mode can be activated on a product using a PC. This control is only available on a product whose Video Wall is enabled. • Viewing video wall mode (Get Video Wall Mode) Header Command ID Data length Checksum 0xAA 0x5C 0 • Setting the video wall (Set Vi...
Page 37 - Connecting and Using a Source Device; Before Connecting; Pre-connection Checkpoints; Connecting to a PC
37 Connecting and Using a Source Device Chapter 03 Before Connecting Check the following before you connect this product with other devices. Devices that can be connected to this product include PCs, camcorders, speakers, set top boxes and DVD/Blu-ray Disc players. Pre-connection Checkpoints ― Befor...
Page 38 - Connection using a DVI cable (Digital type); Connection Using an HDMI-DVI Cable
38 Connection using a DVI cable (Digital type) DVI IN RGB / DVI / HDMI / AV / COMPONENT AUDIO IN DVI IN RGB / DVI / HDMI / AV / COMPONENT AUDIO IN Connection Using an HDMI-DVI Cable ― When you connect a PC to the product using an HDMI-DVI cable, set Edit Name to DVI PC to access video and audio cont...
Page 39 - Connection Using an HDMI Cable
39 Connection Using an HDMI Cable HDMI IN DVI IN RGB / DVI / HDMI / AV / COMPONENT AUDIO IN
Page 40 - Connecting to a Video Device; Connection Using an AV Cable; Connection Using the component Cable
40 Connecting to a Video Device • Do not connect the power cable before connecting all other cables.Ensure you connect a source device first before connecting the power cable. • You can connect a video device to the product using a cable. ― Connecting parts may differ in different products. ― Press ...
Page 41 - Using an HDMI cable or HDMI to DVI Cable (up to 1080p)
41 Connection Using an HDMI-DVI Cable ― Audio will not be enabled if the product is connected to a video device using an HDMI-DVI cable. To resolve this, additionally connect an audio cable to the audio ports on the product and video device. When you connect a video device to the product using an HD...
Page 42 - Connecting to an Audio System; Changing the Input source; Source
42 Connecting to an Audio System ― Connecting parts may differ in different products. AUDIO OUT DVI IN RGB / DVI / HDMI / AV / COMPONENT AUDIO IN Changing the Input source ― The displayed image may differ depending on the model. HDMI PC HDMI-CEC BD Player AV Component PC DVI ---- Source Source MENU ...
Page 43 - Using MDC; Configuring Settings for Multi Control; Configuring settings for Multi Control
43 Using MDC Chapter 04 MDC (Multiple Display Control) is an application that allows you to easily control multiple display devices simultaneously using a PC. Configuring Settings for Multi Control MENU m : T System Multi Control ENTER Assign an individual ID to your product. Configuring settings fo...
Page 44 - MDC Programme Installation/Uninstallation
44 MDC Programme Installation/Uninstallation Installation 1 Click the MDC Unified installation programme. 2 Select a language for installation. Next, click " OK ". 3 When the " Welcome to the InstallShield Wizard for MDC_Unified " screen appears, click " Next ". 4 In the "...
Page 45 - Connecting to MDC
45 Connecting to MDC Multiple display control "MDC" is an application that allows you to easily control multiple display devices simultaneously using a PC. Using MDC via RS-232C (serial data communications standards) An RS-232C serial cable must be connected to the serial ports on the PC and...
Page 46 - Screen Adjustment; Picture Mode; Picture; Backlight
46 Screen Adjustment Configure the Picture settings ( Backlight , Colour Tone , etc.). - The layout of the Picture menu options may vary depending on the product. Chapter 05 Picture Mode MENU m : T Picture Picture Mode ENTER 100 100 45 50 50 50 50 · · · · · · Picture Backlight Contrast Brightness Sh...
Page 47 - Input source
47 Backlight / Contrast / Brightness / Sharpness / Colour / Tint (G/R) MENU m : T Picture Picture Mode ENTER 100 100 45 50 50 50 50 · · · · · · Picture Backlight Contrast Brightness Sharpness Colour Tint (G/R) 100 100 45 50 50 50 Picture Mode Information G50 R - The displayed image may differ depend...
Page 48 - Picture Size; Position; Picture Size
48 Picture Size MENU m : T Picture Picture Size ENTER · Picture Size Position Resolution Select Picture Size Off 16:9 - The displayed image may differ depending on the model. Picture Size If you have a cable box or satellite receiver, it may have its own set of screen sizes as well. However, we high...
Page 49 - Picture Sizes available by Input Source.; Input Source
49 Picture Sizes available by Input Source. Input Source Picture Size AV , Component (480i, 480p) 16:9 / 4:3 / Zoom1 / Zoom2 / Custom Component (1080i, 1080p) 16:9 / 4:3 / Wide Fit / Screen Fit / Custom HDMI (720p, 1080i, 1080p) 16:9 / 4:3 / Smart View 1 / Smart View 2 / Custom / Wide Fit / Screen F...
Page 51 - Resolution Select; Auto Adjustment
51 Resolution Select · Picture Size Position Resolution Select Picture Size Off 16:9 - Available in PC mode only. - The displayed image may differ depending on the model. If the picture is not normal even when the resolution of the graphics card is one of the following, you can optimize the picture ...
Page 52 - PC Screen Adjustment; Fine
52 PC Screen Adjustment PC Screen Adjustment Fine Position Image Reset Coarse 0 50 - The displayed image may differ depending on the model. • Coarse / Fine Removes or reduces picture noise.If the noise is not removed by Fine-tuning alone, use the Coarse function to adjust the frequency as best as po...
Page 53 - PIP; PIP Settings; Main picture
53 PIP MENU m : T System PIP ENTER Picture PIP - The displayed image may differ depending on the model. - For PIP sound, refer to the Sound Select instructions. - If you turn the product off while watching in the PIP mode, the PIP function is reset to off. When you turn your product on, you must tur...
Page 54 - Advanced Settings; Dynamic Contrast; Dynamic Contrast
54 Advanced Settings MENU m : T Picture Advanced Settings ENTER Advanced Settings Black Tone Flesh Tone RGB Only Mode Colour Space Dynamic Contrast Off 0 Off Native Medium - The displayed image may differ depending on the model. Input Source Picture Mode Advanced Settings PC , DVI , HDMI (when a PC ...
Page 55 - White Balance; Colour Space; Gamma; Motion Lighting; Native
55 Advanced Settings White Balance Gamma Motion Lighting Colour Space 0 Off - The displayed image may differ depending on the model. Colour Space Adjusts the range and variety of colours (the colour space) available to create images. • Auto / Native White Balance Adjust the colour temperature for a ...
Page 56 - Picture Options; Colour Tone
56 Picture Options MENU m : T Picture Picture Options ENTER Picture Options Colour Temp. Digital Clean View MPEG Noise Filter HDMI Black Level Film Mode Auto Motion Plus Dynamic Backlight Colour Tone 10000K Off Off Normal Off Off Off Standard - The displayed image may differ depending on the model. ...
Page 57 - Digital Clean View
57 Picture Options Colour Temp. Digital Clean View MPEG Noise Filter HDMI Black Level Film Mode Auto Motion Plus Dynamic Backlight Colour Tone 10000K Off Off Normal Off Off Off Standard - The displayed image may differ depending on the model. Colour Tone If the input source is PC , DVI , HDMI (PC co...
Page 58 - Auto Motion Plus; Film Mode
58 Picture Options Auto Motion Plus Dynamic Backlight Film Mode Off Off Off - The displayed image may differ depending on the model. Film Mode This mode is suitable to view movies.Sets the product to automatically sense and process film signals from all sources and adjust the picture for optimum qua...
Page 59 - Picture Off; Reset Picture; Reset Picture
59 Picture Off Picture Reset Picture Picture Off - The displayed image may differ depending on the model. The product screen is turned off but the audio will continue. Press any key on your remote to turn the screen back on. Reset Picture Picture Reset Picture Picture Off - The displayed image may d...
Page 60 - Sound Mode; Sound; Sound Effect
60 Sound Adjustment Configure the sound ( Sound ) settings for the product. Chapter 06 Sound Mode MENU m : T Sound Sound Mode ENTER Sound Sound Effect Speaker Settings Reset Sound Sound Mode Standard - The displayed image may differ depending on the model. You can select a sound mode to suit your pe...
Page 62 - Speaker Settings; Reset Sound
62 Speaker Settings MENU m : T Sound Speaker Settings ENTER Sound Sound Effect Speaker Settings Reset Sound Sound Mode Standard - The displayed image may differ depending on the model. • Speaker Select ( External / Internal / Receiver ) If you are listening to the sound track of a broadcast or movie...
Page 63 - Source List; Source List; Refresh
63 Applications Chapter 07 Source List Source allows you to select a variety of sources and change source device names. You can display the screen of a source device connected to the product. Select a source from Source List to display the screen of the selected source. ― The input source can also b...
Page 64 - Menu Language; Menu Language
64 System Chapter 08 Menu Language MENU m : T System Menu Language ENTER Off System Multi Control Time Eco Solution Screen Burn Protection Ticker Menu Language English - The displayed image may differ depending on the model. Set the menu language. ― A change to the language setting will only be appl...
Page 65 - Multi Control
65 Multi Control MENU m : T System Multi Control ENTER System Multi Control Time Eco Solution Screen Burn Protection Ticker Menu Language English Off - The displayed image may differ depending on the model. Configuring settings for Multi Control • ID Setup Assign an ID to a set. (Range: 0~99)Press o...
Page 66 - Time; Sleep Timer; Sleep Timer
66 Time MENU m : T System Time ENTER Time Sleep Timer Clock Set - The displayed image may differ depending on the model. You can configure Clock Set or Sleep Timer . You can also set the product to automatically turn on or off at a specified time using the Timer function. Clock Set Set the clock to ...
Page 67 - Off Timer; On Timer
67 Time Off Timer Holiday Management On Timer - The displayed image may differ depending on the model. On Timer Set On Timer so that your product turns on automatically at a time and on a day of your choosing. The power is turned on with the specified volume or input source. On Timer : Set the on ti...
Page 68 - Holiday Management
68 Time Off Timer Holiday Management On Timer - The displayed image may differ depending on the model. Off Timer Set the off timer ( Off Timer ) by making a selection from one of the seven options. ( Off Timer1 ~ Off Timer7 ) ― You must set the clock before you can use Off Timer . • Setup : Select O...
Page 69 - Eco Solution; Eco Sensor; Eco Sensor; Auto Power Off
69 Eco Solution MENU m : T System Eco Solution ENTER Off Off Eco Solution Eco Sensor Auto Power Off Energy Saving Off - The displayed image may differ depending on the model. Energy Saving Reduce the power consumption by adjusting the screen brightness. • Off / Low / Medium / High Eco Sensor To enha...
Page 70 - Screen Burn Protection; Pixel Shift; Pixel Shift; Available Pixel Shift Settings and Optimum Settings.; Available Settings
70 Screen Burn Protection MENU m : T System Screen Burn Protection ENTER Screen Burn Protection Timer Immediate Display Side Gray Pixel Shift Off Off Off Off - The displayed image may differ depending on the model. To reduce the possibility of screen burn, this unit is equipped with Pixel Shift scre...
Page 71 - Timer
71 Screen Burn Protection Timer Immediate Display Side Gray Pixel Shift Off Off Off Off - The displayed image may differ depending on the model. Timer You can set the timer for Screen Burn Protection . The Pixel Shift feature stops automatically after a specified period of time. • Off • Repeat : Dis...
Page 72 - Immediate Display; Side Gray
72 Screen Burn Protection Timer Immediate Display Side Gray Pixel Shift Off Off Off Off - The displayed image may differ depending on the model. Immediate Display Select the screen saver you want to display immediately. • Off / Pixel / Rolling Bar / Fading Screen Side Gray When the screen is set to ...
Page 74 - Full; Format; Horizontal
74 Video Wall MENU m : T System Video Wall ENTER · · · · Video Wall Full 1 1 Format Horizontal Vertical Screen Position Video Wall On - The displayed image may differ depending on the model. - Some models may not support the MagicInfo function. - The Video Wall option is only enabled when PIP is set...
Page 75 - Vertical
75 · · · · Video Wall Full 1 1 Format Horizontal Vertical Screen Position Video Wall On - The displayed image may differ depending on the model. Vertical This function automatically divides the screen according to the specified number of vertical displays.Enter the number of vertically arranged disp...
Page 76 - Source AutoSwitch Settings; Source AutoSwitch; Primary Source
76 Source AutoSwitch Settings MENU m : T System Source AutoSwitch Settings ENTER · · · Source AutoSwitch Settings Off All PC Primary Source Recovery Primary Source Secondary Source Source AutoSwitch On - The displayed image may differ depending on the model. Turning on the display with Source AutoSw...
Page 77 - Change PIN
77 Change PIN MENU m : T System Change PIN ENTER System Change PIN - The displayed image may differ depending on the model. The Change PIN screen will appear. Choose any 4 digits for your PIN and enter it in Enter New PIN . Reenter the same 4 digits in Confirm New PIN . When the Confirm screen disap...
Page 78 - General; Game Mode
78 General MENU m : T System General ENTER Off Off Off Off Off Off General Game Mode Auto Power Safety Lock Button Lock Standby Control Lamp Schedule Max. Power Saving On - The displayed image may differ depending on the model. Max. Power Saving Turns off the product to reduce power consumption afte...
Page 79 - Button Lock; Standby Control; Lamp Schedule
79 General Max. Power Saving Game Mode Auto Power Safety Lock Button Lock Standby Control Lamp Schedule On Off Off Off Off Off Off - The displayed image may differ depending on the model. Button Lock This menu can be used to lock the buttons on the product.Only the remote control can control the pro...
Page 80 - OSD Display; Power On Adjustment
80 General Power On Adjustment Temperature Control 0 sec 77 OSD Display - The displayed image may differ depending on the model. OSD Display Displays or hides a menu item on the screen. ― Source OSD / No Signal OSD / MDC OSD Power On Adjustment You can set the warm-up time for the screen to turn on ...
Page 81 - Auto Turn Off; Description
81 Anynet+ (HDMI-CEC) MENU m : T System Anynet+ (HDMI-CEC) ENTER Anynet+ (HDMI-CEC) Auto Turn Off Anynet+ (HDMI-CEC) Yes On - The displayed image may differ depending on the model. - The Anynet+ (HDMI-CEC) functions do not operate with other manufacturers’ products. - For instructions explaining how...
Page 82 - Switching between Anynet+ Devices
82 Anynet+ (HDMI-CEC) Auto Turn Off Anynet+ (HDMI-CEC) Yes On - The displayed image may differ depending on the model. Auto Turn Off Setting an Anynet+ Device to turn Off automatically when the product is turned off. • No / Yes ― If Auto Turn Off is set to Yes , running external devices will turn of...
Page 83 - Troubleshooting for Anynet+; Problem
83 Troubleshooting for Anynet+ Problem Possible Solution Anynet+ does not work. • Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. • You can connect only one receiver (home theatre). • Check if the Anynet+ device power cord is properly connected. • Check th...
Page 85 - Reset System; Magic Clone; Clone From USB
85 Reset System MENU m : T System Reset System ENTER System Reset System - The displayed image may differ depending on the model. This option returns the current settings under system to the default factory settings. Magic Clone MENU m : T System Magic Clone ENTER Magic Clone Clone From USB Clone to...
Page 86 - Reset All
86 Reset All MENU m : T System Reset All ENTER System Reset All - The displayed image may differ depending on the model. This option returns all the current settings for a display to the default factory settings.
Page 87 - Software Update; By USB; Contact Samsung
87 Support Chapter 09 Software Update MENU m : T Support Software Update ENTER The Software Update menu lets you upgrade your product software to the latest version. ― Be careful not to turn off the power until the upgrade is complete. The product will turn off and on automatically after completing ...
Page 88 - Troubleshooting Guide; Testing the Product; Checking the Resolution and Frequency
88 Troubleshooting Guide Chapter 10 Requirements Before Contacting Samsung Customer Service Centre Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. Testing the Product Check if your product is operating no...
Page 89 - Check the followings.; Screen issue
89 Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product a...
Page 92 - Sound issue
92 Sound issue There is no sound. Check the connection of the audio cable or adjust the volume. Check the volume. The volume is too low. Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software programme. Video is ava...
Page 93 - Remote control issue; Source device issue
93 Sound issue There is audible sound when the volume is muted. When Speaker Select is set to External , the volume button and mute function are disabled. Adjust the volume for the external speakers. Audio settings for main speakers are separate from the internal speakers on the product.Changing or ...
Page 94 - Other issue
94 Other issue Small particles are found on the edges of the product. The particles are part of the product design. The product is not defective. The PIP menu is not available. The menu is enabled or disabled depending on the Source mode. ― Refer to page 53 for details about the PIP menu. When I try...
Page 98 - Specifications; Model Name
98 Specifications Chapter 11 - Size - Display area H V - Dimensions ( W x H x D) W D H General Model Name ED65D ED75D Panel Size 65 Class (64.5 inches / 163 cm) 75 Class (74.5 inches / 189 cm) Display area 1428.48 (H) x 803.52 ( V ) mm56.24 (H) x 31.63 ( V ) inches 1650.24 (H) x 928.26 ( V ) mm64.97...
Page 100 - PowerSaver
100 PowerSaver The power-saving function of this product reduces power consumption by switching off the screen and changing the colour of the power LED if the product is not used for a specified period of time. The power is not turned off in power-saving mode. To switch the screen back on, press any...
Page 101 - Preset Timing Modes; Resolution
101 - Horizontal FrequencyThe time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in kHz. - Vertical FrequencyThe product displays ...
Page 103 - Appendix; Contact SAMSUNG WORLD WIDE; NORTH AMERICA
103 Appendix Chapter 12 Contact SAMSUNG WORLD WIDE Web site: http://www.samsung.com ― If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care centre. NORTH AMERICA U.S.A 1-800-SAMSUNG (726-7864) CANADA 1-800-SAMSUNG (726-7864) LATIN AMERICA ARGENT...
Page 104 - LATIN AMERICA
104 LATIN AMERICA COSTA RICA 0-800-507-726700-800-1-SAMSUNG (726-7864) DOMINICA 1-800-751-2676 ECUADOR 1-800-10-726701-800-SAMSUNG (72-6786) EL SALVADOR 800-6225 GUATEMALA 1-800-299-00131-800-299-0033 HONDURAS 800-27919267800-2791-9111 JAMAICA 1-800-234-72671-800-SAMSUNG (726-7864) MEXICO 01-800-SAM...
Page 106 - EUROPE
106 EUROPE GREECE 80111-SAMSUNG (80111 726 7864) only from land line(+30) 210 6897691 from mobile and land line HUNGARY 0680SAMSUNG (0680-726-786)0680PREMIUM (0680-773-648) ITALIA 800-SAMSUNG (800.7267864) LATVIA 8000-7267 LITHUANIA 8-800-77777 LUXEMBURG 261 03 710 MONTENEGRO 020 405 888 NETHERLANDS...
Page 108 - CHINA
108 CHINA CHINA 400-810-5858 HONG KONG (852) 3698 4698 MACAU 0800 333 S.E.A AUSTRALIA 1300 362 603 INDONESIA 021-5699777708001128888 JAPAN 0120-363-905 MALAYSIA 1800-88-9999603-77137477 (Overseas contact) MYANMAR 01-2399888 NEW ZEALAND 0800 726 786 PHILIPPINES 1-800-10-7267864 [PLDT ]1-800-8-7267864...
Page 109 - MENA
109 S.W.A BANGLADESH 09612300300 INDIA 1800 3000 8282 - Toll Free1800 266 8282 - Toll Free SRI LANKA 00941175405400094115900000 MENA ALGERIA 021 36 11 00 BAHRAIN 8000-GSAM (8000-4726) EGYPT 08000-72678616580 IRAN 021-8255 JORDAN 0800-2227306 5777444 KUWAIT 183-CALL (183-2255) MOROCCO 080 100 22 55 O...
Page 111 - AFRICA
111 AFRICA SENEGAL 800-00-0077 SOUTH AFRICA 0860 SAMSUNG (726 7864) SUDAN 1969 TANZANIA 0800 755 755 UGANDA 0800 300 300 ZAMBIA 0211 350370
Page 112 - Responsibility for the Pay Service (Cost to; Not a product defect; Others
112 Responsibility for the Pay Service (Cost to Customers) ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc. • If a ...
Page 113 - Correct Disposal; Correct Disposal of This Product (Waste Electrical &
113 Correct Disposal Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems)This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB c...
Page 114 - Optimum Picture Quality and Afterimage; Optimum Picture Quality; Prevention of Afterimage Burn-in; Preventing afterimage burn-in; FLIGHT
114 Optimum Picture Quality and Afterimage Burn-in Prevention Optimum Picture Quality • Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the panel. This does not affect product performance. - The number of sub-pixels by pan...
Page 116 - Licence
116 Licence Manufactured under license from Dolby Laboratories.Dolby and the double-D symbol are trademarks of Dolby Laboratories. Premium Sound 5.1 ® Manufactured under a license from U.S. Patent No’s: 5,956,674, 5,974,380, 5,978,762, 6,487,535, 6,226,616, 7,212,872, 7,003,467, 7,272,567, 7,668,723...
Page 117 - Terminology
117 Terminology 480i / 480p / 720p / 1080i / 1080p ____ Each of the scanning rates above refers to the number of effective scanning lines that decides the screen resolution. The scanning rate may be indicated in i (interlaced) or p (progressive), depending on the scanning method.- ScanningScanning r...
