Polycom SIP 3.1 - Manual

Administrator’s Guide SoundPoint IP / SoundStation IP viii Custom Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–81Incoming Signaling Validation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–82Secure Real-Time Transport Protocol . . ....

1 - 1 1 Introducing the SoundPoint IP / SoundStation IP Family This chapter introduces the SoundPoint IP / SoundStation IP family, which is supported by the software described in this guide.The SoundPoint IP / SoundStation IP family provides a powerful, yet flexible IP communications solution for Et...

Administrator’s Guide SoundPoint IP / SoundStation IP 1 - 2 The currently supported desktop phones are: • SoundPoint IP 301 • SoundPoint IP 320/330 • SoundPoint IP 430

Administrator’s Guide SoundPoint IP / SoundStation IP 1 - 4 • SoundPoint IP 650 • SoundPoint IP 670 SoundStation IP Conference Phones This section describes the current SoundPoint IP conference phones. For individual guides, refer to the product literature available at http://www.polycom.com/support...

Introducing the SoundPoint IP / SoundStation IP Family 1 - 5 The currently supported conference phones are: • SoundStation IP 4000 • SoundStation IP 6000 • SoundStation IP 7000

Introducing the SoundPoint IP / SoundStation IP Family 1 - 7 • Dual auto-sensing 10/100/1000baseT Ethernet ports — Leverages existing infrastructure investment — No re-wiring with existing CAT 5 cabling — Simplifies installation • Power over Ethernet (PoE) port — Unused pairs on Ethernet port pairs ...

2 - 1 2 Overview This chapter provides an overview of the Session Initiation Protocol (SIP) application and how the phones fit into the network configuration. SIP is the Internet Engineering Task Force (IETF) standard for multimedia conferencing over IP. It is an ASCII-based, application-layer contr...

Administrator’s Guide SoundPoint IP / SoundStation IP 2 - 2 System on page 4-1 . To troubleshoot any problems with your SoundPoint IP / SoundStation IP phones on the network, refer to Troubleshooting Your SoundPoint IP / SoundStation IP Phones on page 5-1 . Where SoundPoint IP / SoundStation IP Phon...

Overview 2 - 3 Session Initiation Protocol Application Architecture The software architecture of SIP application is made of 4 basic components: • BootROM —loads first when the phone is powered on • Application —software that makes the device a phone • Configuration —configuration parameters stored i...

Administrator’s Guide SoundPoint IP / SoundStation IP 2 - 4 5. Download the master configuration file. This file is either called <MAC-address>.cfg or 000000000000.cfg . This file is used by the both the bootROM and the application for a list of other files that are needed for the operation of...

Overview 2 - 5 2. Controls all aspects of the phone after it has restarted. 3. Uploads log files. BootROM and Application Wrapper Both the bootROM and the application run on multiple platforms (meaning all previously released versions of hardware that are still supported). The file stored on the boo...

Administrator’s Guide SoundPoint IP / SoundStation IP 2 - 6 Application Configuration Files Typically, the files are arranged in the following manner although parameters may be moved around within the files and the filenames themselves can be changed as needed. These files dictate the behavior of th...

Overview 2 - 7 The following figure shows one possible layout of the central provisioning method. Manual Configuration When the manual configuration method is employed, any changes made are stored in a configuration override file. This file is stored on the phone, but a copy will also be uploaded to...

Administrator’s Guide SoundPoint IP / SoundStation IP 2 - 8 • Ring tones • Synthesized tones • Contact directories Available Features This section provides information the features available on the SoundPoint IP / SoundStation IP phones: • Basic User Features — Automatic Off-Hook Call Placement —Sup...

Overview 2 - 13 — Secure Real-Time Transport Protocol —Encrypting audio streams to avoid interception and eavesdropping. For more information on each feature and its associated configuration parameters, see the appropriate section in Configuring Your System on page 4-1 . New Features in SIP 3.1 The ...

Administrator’s Guide SoundPoint IP / SoundStation IP 2 - 14 • Microbrowser —An XML API allows for the creation of more advanced applications. • Multilingual User Interface —Polish and Slovenian are now available as languages choices. Documentation of the newly released SoundPoint IP 560 and 670 des...

3 - 1 3 Setting up Your System Your SoundPoint IP / SoundStation IP SIP phone is designed to be used like a regular phone on a public switched telephone network (PSTN). This chapter provides basic instructions for setting up your SoundPoint IP / SoundStation IP phones. This chapter contains informat...

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 2 Setting Up the Network Regardless of whether or not you will be installing a centrally provisioned system, you must perform basic TCP/IP network setup, such as IP address and subnet mask configuration, to get your organization’s phones up a...

Setting up Your System 3 - 3 For more information on DHCP options, go to http://www.ietf.org/rfc/rfc2131.txt?number=2131 or http://www.ietf.org/rfc/rfc2132.txt?number=2132. In the case where you do not have control of your DHCP server or do not have the ability to set the DHCP options, an alternate ...

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 4 Supported Provisioning Protocols The bootROM performs the provisioning functions of downloading configuration files, uploading and downloading the configuration override file and user directory, and downloading the dictionary and uploading ...

Setting up Your System 3 - 5 For downloading the bootROM and application images to the phone, the secure HTTPS protocol is not available. To guarantee software integrity, the bootROM will only download cryptographically signed bootROM or application images. For HTTPS, widely recognized certificate a...

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 6 Main Menu The following configuration parameters can be modified on the main setup menu: Name Possible Values Description DHCP Client Enabled, Disabled If enabled, DHCP will be used to obtain the parameters discussed in DHCP or Manual TCP/I...

Setting up Your System 3 - 7 DHCP Menu The DHCP menu is accessible only when the DHCP client is enabled. The following DHCP configuration parameters can be modified on the DHCP menu: Note A parameter value of “???” indicates that the parameter has not yet been set and saved in the phone’s configurat...

Setting up Your System 3 - 9 Ser ver Menu The following server configuration parameters can be modified on the Server menu: VLAN Discovery 0=Disabled (default) No VLAN discovery through DHCP. 1=Fixed Use predefined DHCP vendor-specific option values of 128, 144, 157 and 191. If this is used, the VLA...

Setting up Your System 3 - 11 Ethernet Menu The following Ethernet configuration parameters can be modified on the Ethernet menu: Syslog Menu Syslog is a standard for forwarding log messages in an IP network. The term “syslog” is often used for both the actual syslog protocol, as well as the applica...

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 12 The syslog protocol is a very simplistic protocol: the syslog sender sends a small textual message (less than 1024 bytes) to the syslog receiver. The receiver is commonly called “syslogd”, “syslog daemon” or “syslog server”. Syslog message...

Setting up Your System 3 - 13 All of the boot servers must be reachable by the same protocol and the content available on them must be identical. The parameters described in section Server Menu on page 3-9 can be used to configure the number of times each server will be tried for a file transfer and...

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 14 3. Copy all files from the distribution zip file to the phone home directory. Maintain the same folder hierarchy.The distribution zip file contains: — sip.ld (including a separate one for every supported model) — sip.cfg— phone1.cfg— 00000...

Setting up Your System 3 - 15 Multiple boot servers can be configured by having the boot server DNS name map to multiple IP addresses. The default number of boot servers is one and the maximum number is eight. HTTPS, HTTP, and FTP are supported for redundant boot servers.For all SoundPoint IP and So...

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 16 2. (Optional) Create new configuration file(s) in the style of sip.cfg by performing the following steps: For more information, especially on the SIP server address, refer to SIP <SIP/> on page A-10 . For more information on the sip....

Setting up Your System 3 - 17 c Edit the CONFIG_FILES attribute of the <Ethernet address>.cfg files so that it references the appropriate sipXXXX.cfg file. For example, replace the reference to sip.cfg with sip650.cfg . d Edit the LOG_FILE_DIRECTORY attribute of the <Ethernet address>.cf...

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 18 Provisioning SoundStation IP 7000 Phones Using CLink Normally the SoundStation IP family conference phone is provisioned over the Ethernet by the boot server. However, when two SoundStation IP family phones are daisy-chained together, the ...

Setting up Your System 3 - 19 Upgrading SIP Application You can upgrade the SIP application that is running on the SoundPoint IP and SoundStation IP phones in your organization. The exact steps that you perform are dependent on the version of the SIP application that is currently running on the phon...

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 20 3. Save the new configuration files and images (such as sip.ld ) on the boot server. 4. Reboot the phones by pressing the reboot multiple key combination.For more information, refer to Multiple Key Combinations on page C-10 . Since the APP...

Setting up Your System 3 - 21 To upgrade your SIP application: 1. Do one of the following steps: a Place the bootrom.ld file corresponding to BootROM revision 4.0.0 (or later) onto the boot server. b Ensure that all phones are running BootROM 4.0.0 or later code. 2. Copy sip.ld , sip.cfg and phone1....

4 - 1 4 Configuring Your System After you set up your SoundPoint IP / SoundStation IP phones on the network, you can allow users to place and answer calls using the default configuration, however, you may be require some basic changes to optimize your system for best results.This chapter provides in...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 2 • Connected Party Identification • Context Sensitive Volume Control • Customizable Audio Sound Effects • Message Waiting Indication • Distinctive Incoming Call Treatment • Distinctive Ringing • Distinctive Call Waiting • Do Not Disturb • Ha...

Configuring Your System 4 - 3 Call Log The phone maintains a call log. The log contains call information such as remote party identification, time and date, and call duration. It can be used to redial previous outgoing calls, return incoming calls, and save contact information from call log entries ...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 4 Called Party Identification The phone displays and logs the identity of the remote party specified for outgoing calls. This is the party that the user intends to connect with.There are no related configuration changes. Calling Party Identif...

Configuring Your System 4 - 5 Configuration changes can performed centrally at the boot server: Connected Party Identification The identity of the remote party to which the user has connected is displayed and logged, if the name and ID is provided by the call server. The connected party identity is ...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 6 Configuration changes can performed centrally at the boot server or locally: Message Waiting Indication The phone will flash a message-waiting indicator (MWI) LED when instant messages and voice messages are waiting.Configuration changes ca...

Configuring Your System 4 - 7 Distinctive Ringing There are three options for distinctive ringing: 1. The user can select the ring type for each line. This option has the lowest priority. 2. The ring type for specific callers can be assigned in the contact directory. For more information, refer to D...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 8 Do Not Disturb A Do Not Disturb (DND) feature is available to temporarily stop all incoming call alerting. Calls can optionally be treated as though the phone is busy while DND is enabled. DND can be configured as a per-registration feature...

Configuring Your System 4 - 9 IP 4000, 6000, and 7000 conference phones are full-duplex speakerphones. The SoundPoint IP 301 phones is a listen-only speakerphone. The SoundPoint IP phones provide dedicated keys for convenient selection of either the speakerphone or headset.Only the SoundPoint IP 320...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 10 Configuration changes can performed centrally at the boot server or locally: Local Contact Director y File Format An example of a local contact directory is shown below. The subsequent table provides an explanation of each element. Element...

Configuring Your System 4 - 11 <ct>1001</ct> <sd>1</sd> <rt>1</rt> <dc/> <ad>0</ad> <ar>0</ar> <bw>0</bw> <bb>0</bb> </item> ... <item> <lb>Dr</lb> <ln>Smith</ln> <fn>B...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 12 Local Digit Map The phone has a local digit map feature to automate the setup phase of number-only calls. When properly configured, this feature eliminates the need for using the Dial or Send soft key when making outgoing calls. As soon as...

Configuring Your System 4 - 13 Configuration changes can performed centrally at the boot server or locally: Microphone Mute A microphone mute feature is provided. When activated, visual feedback is provided. This is a local function and cannot be overridden by the network.There are no related config...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 14 Configuration changes can performed centrally at the boot server or locally: Time and Date Display The phone maintains a local clock and calendar. Time and date can be displayed in certain operating modes such as when the phone is idle and...

Configuring Your System 4 - 15 Idle Display Animation All phones except the SoundPoint IP 301 can display a customized animation on the idle display in addition to the time and date. For example, a company logo could be displayed (refer to Adding a Background Logo on page C-6 ). Configuration change...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 16 AC power adapter or can be line-powered (power supplied through the signaling or idle pairs of the LAN Ethernet cable). Line powering typically requires that the phone plugs directly into a dedicated LAN jack. Devices that do not require L...

Configuring Your System 4 - 17 c For the solid backgrounds, set the name and RGB values. For example: bg.hiRes.gray.pat.solid.3.name=”Gray” bg.hiRes.gray.pat.solid.3.red=”128” bg.hiRes.gray.pat.solid.3.green=”128” bg.hiRes.gray.pat.solid.3.blue=”128” d For images, select a filename. For example: bg....

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 18 Configuration changes can performed centrally at the boot server or locally: Call Transfer Call transfer enables the user (party A) to move an existing call (party B) into a new call between party B and another user (party C) selected by p...

Configuring Your System 4 - 19 Configuration changes can performed centrally at the boot server: Local / Centralized Conferencing The phone can conference together the local user with the remote parties of a configurable number of independent calls by using the phone’s local audio processing resourc...

Configuring Your System 4 - 21 The Diversion field with a SIP header is often used by the call server to inform the phone of a call’s history. For example, when a phone has been set to enable call forwarding, the Diversion header allows the receiving phone to indicate who the call was from, and from...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 22 Group Call Pick-Up Calls to another phone within a pre-defined group can be picked up without dialing the extension of the other phone. This feature depends on support from a SIP server.Configuration changes can performed centrally at the ...

Configuring Your System 4 - 23 • Bridged Line Appearance • Busy Lamp Field • Customizable Fonts and Indicators • Instant Messaging • Multilingual User Interface • Downloadable Fonts • Synthesized Call Progress Tones • Microbrowser • Real-Time Transport Protocol Ports • Network Address Translation • ...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 24 Configurable Feature Keys All key functions can be changed from the factory defaults. The scrolling timeout for specific keys can be configured. The rules for remapping of key functions are: • The phone keys that have removable key caps ca...

Configuring Your System 4 - 25 Multiple Line Keys per Registration More than one Line Key can be allocated to a single registration (phone number or line) on SoundPoint IP phones. The number of Line Keys allocated per registration is configurable.Configuration changes can performed centrally at the ...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 26 Shared Call Appearances Calls and lines on multiple phones can be logically related to each other. A call that is active on one phone will be presented visually to phones that share that call appearance. Mutual exclusion features emulate t...

Configuring Your System 4 - 27 Configuration changes can performed centrally at the boot server or locally: Bridged Line Appearance Calls and lines on multiple phones can be logically related to each other. A call that is active on one phone will be presented visually to phones that share that line....

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 28 simultaneously. This feature is dependent on support from a SIP server that binds the appearances together logically and looks after the necessary state notifications and performs an access control function. For more information, refer to ...

Configuring Your System 4 - 29 The Busy Lamp Field (BLF) feature enhances support for a phone-based attendant console. It allows monitoring the hook status and remote party information of users through the busy lamp fields and displays on an attendant console phone.In the SIP 3.1 release, the BLF fe...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 30 Configuration changes can performed centrally at the boot server: Instant Messaging The phone supports sending and receiving instant text messages. The user is alerted to incoming messages visually and audibly. The user can view the messag...

Configuring Your System 4 - 31 The SoundPoint IP and SoundStation IP user interface is available in the following languages by default: Chinese (if displayable), Danish, Dutch, English, French, German, Italian, Japanese (if displayable), Korean (if displayable), Norwegian, Polish, Portuguese, Russia...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 32 Synthesized Call Progress Tones In order to emulate the familiar and efficient audible call progress feedback generated by the PSTN and traditional PBX equipment, call progress tones are synthesized during the life cycle of a call. These c...

Configuring Your System 4 - 33 Configuration changes can performed centrally at the boot server or locally: Real-Time Transport Protocol Ports The phone is compatible with RFC 1889 - RTP: A Transport Protocol for Real-Time Applications - and the updated RFCs 3550 and 3551. Consistent with RFC 1889, ...

Configuring Your System 4 - 35 The SoundPoint IP phones can be configured to interface with a corporate directory server that supports the Lightweight Directory Access Protocol (LDAP) version 3. (Microsoft’s Active Directory is included.) Both corporate directories that support server-side sorting a...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 36 This section contains the following information: • Corporate Directory LDAP Attributes • Browsing the Corporate Directory • Configuration File Example Corporate Director y LDAP Attributes The entry attributes in the corporate directory are...

Configuring Your System 4 - 37 Configuration File Example The following excerpt from the sip.cfg configuration file shows an example where downloaded entries are limited to any where the phone number is in the 604 area code: dir.corp.address=” dir.corp.port=”389” dir.corp.transport=”TCP” dir.corp.ba...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 38 Playback of recorded files can occur on the phone as well as on other devices, such as a Windows ® or Apple ® based computer using an application like Windows Media Player ® or iTunes ® . The user controls which calls are recorded and play...

Configuring Your System 4 - 39 Instructions for daisy-chaining SoundStation IP family conference phones are available in the SoundStation IP 7000 User Guide . Provisioning Phones Over CLink Normally the SoundStation IP family conference phone is provisioned over the Ethernet by the boot server. Howe...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 40 Enhanced Feature Keys Customers replacing legacy telephony PBX or key system would like to get equivalent functionality from their new VoIP telephony system. With SIP 3.0, this feature allowed system administrators to program the speed-dia...

Configuring Your System 4 - 41 <efk/> This element indicates the start of enhanced feature key definition section. The efk element has the following format: <efk> ... </efk> <efklist/> This element describes behavior of enhanced feature key.The different blocks of the enhance...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 42 <efkprompt/> This element describes the behavior of the user prompts.The different blocks are uniquely identified by number following efk.efkprompt prefix (for example, efk.efkprompt.1.< suffix > ). This element contains the fo...

Configuring Your System 4 - 43 <version/> This element contains the version of the enhanced feature key elements. The version element has the following format: <version efk.version=”2”/> If this parameter is omitted or has an invalid value (including Null), the enhanced feature key is di...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 44 Macro names and action strings cannot contain these characters. If they do, unpredictable results may occur. Macro Definition The action.string in the efklist element can be defined by either: • Macro Action • Prompt Macro Substitution • E...

Configuring Your System 4 - 45 Prompt Macro Substitution The action.string in the efklist element can be defined by a macro substitution string, “PnNn” where: • Pn is the prompt x as defined in the efk.efkprompt.x • Nn is the number of digits or letters that the user can enter. The maximum number is...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 46 The macros provide a generic and easy to manage way to define the prompt to be displayed to the user, the maximum number of characters that the user can input, and action that the phone performs once all user input has been collected. The ...

Configuring Your System 4 - 47 • If two macros have the same name, the first one will be used and the subsequent ones will be ignored. • “'!” and “^” macro prefixes cannot be mixed in the same macro line. • A sequence of characters prefixed with “!” are parsed as a macro name. The exception is the s...

Configuring Your System 4 - 49 efk.efkprompt.1.userfeedback="visible" efk.efkprompt.1.type="numeric" efk.efkprompt.1.digitmatching="style1" ... /> ... Contact Directory Changes You must make the following contact directory changes for the definition of “Call Park”: <dir...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 50 To use the Call Park key during an active call: 1. When there is an active call on line 2233: a Select the Call Park soft key. The Call Park screen appears. b Enter the number where you want to park the active call, then select the Next so...

Configuring Your System 4 - 51 • Directly into an Enhanced Feature Key macro • Directly into a URL • A chained list of actions It is possible to disable the display of specific standard keys—the soft keys that are displayed on SoundStation IP and SoundStation IP phones—to make room for other soft ke...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 52 Custom soft keys can be configured to precede the standard soft keys that are still displayed. The order of the custom soft keys follows the configuration order. The standard soft keys are shifted to the right and any empty spaces are remo...

Configuring Your System 4 - 53 To map a chained list of actions to a soft key: 1. Configure speed dial index 2 in contact directory with a regular phone number. For example, enter “2900” in the contact field. 2. Configure speed dial index 1 in contact directory with “!2” in contact field. 3. Update ...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 54 Voice Mail Integration The phone is compatible with voice mail servers. The subscribe contact and callback mode can be configured per user/registration on the phone. The phone can be configured with a SIP URL to be called automatically by ...

Configuring Your System 4 - 55 Multiple Registrations The SoundPoint IP 301, 320, 330, and 430 support a maximum of two registrations, the SoundPoint IP 501 supports three, the SoundPoint IP 550 and 560 supports four, and the SoundPoint IP 600, 601, and 650 support 6. Up to three SoundPoint IP Expan...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 56 Automatic Call Distribution The phone allows automatic call distribution (ACD) login and logout. This feature depends on support from a SIP server. Configuration changes can performed centrally at the boot server: The phone also supports A...

Configuring Your System 4 - 57 Two types of redundancy are possible: • Fail-over : In this mode, the full phone system functionality is preserved by having a second equivalent capability call server take over from the one that has gone down/off-line. This mode of operation should be done using DNS m...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 58 SRV records will be tried, before falling back on A records if NAPTR and SRV records return no results. If no port is given, and none is found through DNS, 5060 will be used.Refer to http://www.ietf.org/rfc/rfc3263.txt for an example. Beha...

Configuring Your System 4 - 59 Phone Configuration The phones at the customer site are configured as follows: • Server 1 (the primary server) will be configured with the address of the service provider call server. The IP address of the server(s) to be used will be provided by the DNS server. For ex...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 60 until the registration is successful (for example, when the Internet link is once again operational). While the primary server registration is unavailable, the next highest priority server in the list will serve as the working server. As s...

Configuring Your System 4 - 61 The presence feature works differently when Microsoft Live Communications Server 2005 is used as the call server. For more information, refer to the next section, Microsoft Live Communications Server 2005 Integration . Configuration changes can performed centrally at t...

Configuring Your System 4 - 63 e Locate the voIpProt parameter. Set the voIpProt.server.x.transport attribute to TCPpreferred or TLS.Your selection depends on the LCS configuration. f Set the voIpProt.server.x.address to the LCS address. For example, voIpProt.server.1.address = "lcs2005.local...

Configuring Your System 4 - 65 l Set the roaming_privacy.reg element to the number corresponding to the LCS registration. For example, roaming_privacy.reg = 2 Refer to Roaming Privacy <roaming_privacy/> on page A-123 . m Save the modified phone1.cfg configuration file. Access URL in SIP Messag...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 66 User Interface There are three user interface aspects to this feature: • Web content status indication • Web content retrieval (spontaneous and on-demand) • Settings menu item to control active versus passive behaviour Web Content Status I...

Configuring Your System 4 - 67 appropriate URL upon arrival of the appropriate SIP signaling, subject to some conditions described below.Since new web content URLs can be received at any time—as the first URL for a call or a replacement URL—rules are needed to match displayed web content with automa...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 68 • An expires parameter is defined to indicate the lifespan of the URL itself, or, assuming that the URL is permanent, the time span for which the content is expected to have relevance to the call with which it is associated. If the paramet...

Configuring Your System 4 - 69 When a phone is configured with a DNS server, it will behave as follows by default: • An initial attempt to resolve a hostname that is within the static DNS cache, for example to register with its SIP registrar, results in a query to the DNS. • If the initial DNS query...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 70 reg.1.server.1.transport="UDPOnly" reg.1.server.2.address="172.23.0.150" reg.1.server.2.port="5075" reg.1.server.2.transport="UDPOnly" When the static DNS cache is used, the sip.cfg configuration would look ...

Configuring Your System 4 - 71 reg.1.server.2.address="" reg.1.server.2.port="" reg.1.server.2.transport="" dns.cache.SRV.1.name="_sip._udp.sipserver.example.com " dns.cache.SRV.1.ttl= "3600" dns.cache.SRV.1.priority="1" dns.cache.SRV.1.weight="1&#...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 72 dns.cache.NAPTR.1.preference="1" dns.cache.NAPTR.1.flag="s" dns.cache.NAPTR.1.service=" SIP+D2U" dns.cache.NAPTR.1.regexp="" dns.cache.NAPTR.1.replacement="_sip._udp.sipserver.example.com" dns.cache....

Configuring Your System 4 - 73 For example, if a user parks a call, the following message appears on their phone: Configuration changes can be performed centrally at the boot server: Setting Up Audio Features Proprietary state-of-the-art digital signal processing (DSP) technology is used to provide ...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 74 • Dynamic Noise Reduction • Treble/Bass Controls Low-Delay Audio Packet Transmission The phone is designed to minimize latency for audio packet transmission.There are no related configuration changes. Jitter Buffer and Packet Error Conceal...

Configuring Your System 4 - 75 packets (also known as Silence Insertion Descriptor (SID) frames) and also decodes CN packets, efficiently regenerating a facsimile of the background noise at the remote end.Configuration changes can performed centrally at the boot server: DTMF Tone Generation The phon...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 76 When using the handset on any SoundPoint IP phones, AEC is not normally required. In certain situations, where echo is experienced by the far-end party, when the user is on the handset, AEC may be enabled to reduce/avoid this echo. To achi...

Configuring Your System 4 - 77 Configuration changes can performed centrally at the boot server or locally: Background Noise Suppression Background noise suppression (BNS) is designed primarily for hands-free operation and reduces background noise to enhance communication in noisy environments.There...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 78 systems. This feature uses noise synthesis techniques to smooth out the noise level in the direction toward the remote user, providing a more natural call experience.There are no related configuration changes. Automatic Gain Control Automa...

Configuring Your System 4 - 79 Configuration changes can performed centrally at the boot server or locally: Voice Quality Monitoring The SoundPoint IP phones can be configured to generate various quality metrics for listening and conversational quality. These metrics can be sent between the phones i...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 80 A wide range of performance metrics are generated. Some are based on current values, such as jitter buffer nominal delay and round trip delay, while others cover the time period from the beginning of the call until the report is sent, such...

Configuring Your System 4 - 81 • Secure Real-Time Transport Protocol • Configuration File Encryption Local User and Administrator Privilege Levels Several local settings menus are protected with two privilege levels, user and administrator, each with its own password. The phone will prompt for eithe...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 82 Configuration changes can performed locally: Incoming Signaling Validation The three optional levels of security for validating incoming network signaling are: • Source IP address validation • Digest authentication • Source IP address vali...

Configuring Your System 4 - 83 For more information on encrypting configuration files including determining whether an encrypted file is the same as an unencrypted file and using the SDK to facilitate key generation, refer to Encrypting Configuration Files on page C-4 . Configuration changes can per...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 84 Changes made through the web server or local user interface are stored internally as overrides. These overrides take precedence over settings contained in the configuration obtained from the boot server.If the boot server permits uploads, ...

Administrator’s Guide SoundPoint IP / SoundStation IP 5 - 2 If your problems is not listed in this chapter nor described in the latest Release Notes , contact your Certified Polycom Reseller for support. Error Messages There are several different error messages that can be displayed on the phone whe...

Troubleshooting Your SoundPoint IP / SoundStation IP Phones 5 - 3 Error, application is not present! There is no application stored in flash memory and the phone cannot boot. A compatible SIP application must be downloaded into the phone using one of the supported provisioning protocols. You need to...

Administrator’s Guide SoundPoint IP / SoundStation IP 5 - 4 Status When the phone is unable to register with the call control server, the icon is shown (outline). Once the phone is registered, the icon is shown (solid). On the SoundStation IP 7000, the icons are and . Blinking Time If the phone has ...

Troubleshooting Your SoundPoint IP / SoundStation IP Phones 5 - 5 Log Files SoundPoint IP and SoundStation IP phones will log various events to files stored in the flash file system and will periodically upload these log files to the boot server. The files are stored in the phone’s home directory or...

Administrator’s Guide SoundPoint IP / SoundStation IP 5 - 6 There are other logging parameters that you may wish to modify. Changing these parameters does not have the same impact as changing the logging levels, but you should still understand how your changes will affect the phone and the network. ...

Troubleshooting Your SoundPoint IP / SoundStation IP Phones 5 - 7 The following figure shows an example of a configuration file and the resulting log file. Manual Log Upload If you want to look at the log files without having to wait for the phone to upload them (which could take as long as 24 hours...

Administrator’s Guide SoundPoint IP / SoundStation IP 5 - 8 Reading a Boot Log The following figure shows a portion of a boot log file: Boot Failure Messages The following figure shows an example of “Application sip.ld is not compatible with this phone!” boot failure messages:

Troubleshooting Your SoundPoint IP / SoundStation IP Phones 5 - 9 Reading an Application Log The following figure shows a portion of an application log file: Testing Phone Hardware To obtain more detailed troubleshooting information, you can access certain menus on the SoundPoint IP and SoundStation...

Administrator’s Guide SoundPoint IP / SoundStation IP 5 - 10 Power and Startup Symptom Problem Corrective Action There are power issues. The SoundPoint IP / SoundStation IP family SIP phone has no power. Do one of the following: • Verify that no lights appear on the unit when it is powered up. • Che...

Troubleshooting Your SoundPoint IP / SoundStation IP Phones 5 - 11 Controls Symptom Problem Corrective Action The dial pad does not work. The dial pad on the SoundPoint IP / SoundStation IP family SIP phone does not respond. Do one of the following: • Check for a response from other feature keys or ...

Administrator’s Guide SoundPoint IP / SoundStation IP 5 - 12 Access to Screens and Systems Symptom Problem Corrective Action There is no response from feature key presses. The SoundPoint IP / SoundStation IP family SIP phone is not in active state. Do one of the following: • Press the keys more slow...

Troubleshooting Your SoundPoint IP / SoundStation IP Phones 5 - 13 Calling Symptom Problem Corrective Action There is no dial tone. Power is not correctly applied to the SoundPoint IP family SIP phone. Do one of the following: • Check that the display is illuminated. • Make sure the LAN cable is ins...

Administrator’s Guide SoundPoint IP / SoundStation IP 5 - 14 Displays Symptom Problem Corrective Action There is no display. The display is incorrect. The display has bad contrast. Power is not correctly applied to the SoundPoint IP family SIP phone. Do one of the following: • Check that the display...

Troubleshooting Your SoundPoint IP / SoundStation IP Phones 5 - 15 Audio Upgrading Symptom Problem Corrective Action There is no audio on the headset. The connections are not correct. Do one of the following: • Ensure the headset is plugged into the jack marked Headset at the rear of the phone. • En...

A - 1 A Configuration Files This appendix provides detailed descriptions of certain configuration files used by the Session Initiation Protocol (SIP) application. It is a reference for all parameters that are configurable when using the centralized provisioning installation model. This appendix cont...

Administrator’s Guide SoundPoint IP / SoundStation IP A - 2 Master Configuration Files The master configuration files can be one of: • Specified master configuration file—The master configuration file can be explicitly specified in the boot server address, for example, http://usr:pwd@server/dir/exam...

Administrator’s Guide SoundPoint IP / SoundStation IP A - 4 CONFIG_FILES=”phone1 [MACADDRESS] .cfg, sip.cfg” MISC_FILES=”” LOG FILE DIRECTORY=”” OVERRIDES_DIRECTORY=”” CONTACTS_DIRECTORY=”” LICENSE_DIRECTORY=””/> If you have a requirement for separate application loads on different phones on the ...

Administrator’s Guide SoundPoint IP / SoundStation IP A - 6 • Microbrowser <mb/> • Applications <apps/> • Peer Networking <pnet/> • DNS Cache <dns/> • Soft Keys <softkey/> Protocol <voIpProt/> This attribute includes: • Local <local/> • Server <server/>...

Configuration Files A - 7 Ser ver <ser ver/> This configuration attribute is defined as follows: Attribute Permitted Values Default Interpretation voIpProt.server.dhcp.available 0, 1 0 If set to 1, check with the DHCP server for SIP server IP address. If set to 0, do not check with DHCP server...

Administrator’s Guide SoundPoint IP / SoundStation IP A - 8 voIpProt.server.x.transport DNSnaptr orTCPpreferred orUDPOnly or TLS orTCPOnly DNSnaptr If set to Null or DNSnaptr: If voIpProt.server.x.address is a hostname and voIpProt.server.x.port is 0 or Null, do NAPTR then SRV look-ups to try to dis...

Configuration Files A - 13 This attribute also includes: • Outbound Proxy <outboundProxy/> • Alert Information <alertInfo/> • Request Validation <requestValidation/> • Special Events <specialEvent/> • Conference Setup <conference/> voIpProt.SIP.header.list.useFirst 0, 1...

Administrator’s Guide SoundPoint IP / SoundStation IP A - 18 This attributes also includes: • Digit Map <digitmap/> • Routing <routing/> Digit Map <digitmap/> A digit map is defined either by a “string” or by a list of strings. Each string in the list is an alternative numbering sc...

Configuration Files A - 21 Server <server/> This configuration attribute is defined as follows: Emergency <emergency/> In the following attributes, x is the index of the emergency entry description and y is the index of the server associated with emergency entry x . For each emergency en...

Configuration Files A - 23 To add new languages to those included with the distribution: 1. Create a new dictionary file based on an existing one. 2. Change the strings making sure to encode the XML file in UTF-8 but also ensuring the UTF-8 characters chosen are within the Unicode character ranges i...

Configuration Files A - 29 Chord-Sets <chord/> Chord-sets are the building blocks of sound effects that use synthesized rather than sampled audio (most call progress and ringer sound effects). A chord-set is a multi-frequency note with an optional on/off cadence. A chord-set can contain up to ...

Administrator’s Guide SoundPoint IP / SoundStation IP A - 30 In the following table, x is the chord-set number and cat is one of callProg, ringer, or misc. Sampled Audio for Sound Effects <saf/> The following sampled audio WAVE file (.wav) formats are supported: • mono 8 kHz G.711 μ -Law • G.7...

Configuration Files A - 33 In the following table, x is the pattern number, y is the instruction number. Both x and y need to be sequential. There are three categories of sound effect patterns: callProg ( Call Progress Patterns ), ringer ( Ringer Patterns ) and misc ( Miscellaneous Patterns ). Call ...

Administrator’s Guide SoundPoint IP / SoundStation IP A - 34 Ringer Patterns The following table maps ringer pattern numbers to their default descriptions. 7 alternate call waiting tone (distinctive) 8 confirmation tone 9 howler tone (off-hook warning) 10 record warning 11 message waiting tone 12 al...

Configuration Files A - 35 Miscellaneous Patterns The following table maps miscellaneous patterns to their usage within the phone. 18 Sampled audio file 7 19 Sampled audio file 8 20 Sampled audio file 9 21 Sampled audio file 10 22 Sampled audio file 11 Note Silent Ring will only provide a visual ind...

Administrator’s Guide SoundPoint IP / SoundStation IP A - 38 Voice Coding Algorithms <codecs/> The following voice codecs are supported: These codecs include: • Codec Preferences <codecPref/> • Codec Profiles <audioProfile/> Codec Preferences <codecPref/> Algorithm MIME Type ...

Administrator’s Guide SoundPoint IP / SoundStation IP A - 56 RTP <RTP/> These parameters apply to RTP packets. Call Control <callControl/> These parameters apply to call control packets, such as the network protocol signaling. Other <other/> These default parameter values are used ...

Configuration Files A - 63 Keep-Alive <keepalive/> Allowing for the configuration of TCP keep-alive on SIP TLS connections, the phone can detect a failures quickly (in minutes) and attempt to re-register with the SIP call server (or its redundant pair).This configuration attribute is defined a...

Configuration Files A - 73 • <fontName> is a free string of characters that typically carries the meaning of the font. Examples are “fontFixedSize” for a fixed-size font, or “fontProportionalSize” for a proportional size font. • <fontHeightInPixels> describes the font height in number of...

Administrator’s Guide SoundPoint IP / SoundStation IP A - 74 to include support for a large number of font ranges at once; otherwise, if simply adding or changing a few fonts currently in use, multiple .fnt files are recommended since they are easier to work with individually.This configuration attr...

Configuration Files A - 77 Backgrounds <bg/> The backgrounds used by the SoundPoint IP 550, 560, 650, and 670 phones are defined in this section. In the following table, w= 1 to 3, x =1 to 6. This configuration attribute is defined as follows: Attribute Permitted Values Default Interpretation ...

Administrator’s Guide SoundPoint IP / SoundStation IP A - 80 Bitmaps <bitmap/> The bitmaps used by each phone model are defined in this section. Platform <IP_300/>, <IP 330/>, <IP_400/>, <IP_500/>, <IP_600/>, <IP_4000/>, and <IP_7000/> In the following...

Administrator’s Guide SoundPoint IP / SoundStation IP A - 82 Patterns <pattern/> This section defines patterns for the LED indicators. In the following table, x is the pattern number, y is the step in the pattern. Classes <class/> This section defines the available classes for the LED an...

Configuration Files A - 85 Each event in the log contains the following fields separated by the | character: • time or time/date stamp • 1-5 character component identifier (such as “so”) • event class • cumulative log events missed due to excessive CPU load • free form text - the event description T...

Configuration Files A - 87 Scheduled Logging Parameters <sched/> The phone can be configured to schedule certain advanced logging tasks on a periodic basis. These attributes should be set in consultation with Polycom Technical Support. Each scheduled log task is controlled by a unique attribut...

Administrator’s Guide SoundPoint IP / SoundStation IP A - 92 Feature <feature/> These settings control the activation or deactivation of a feature at run time. In the table below, x is the feature number. Attribute Permitted Values Interpretation feature.x.name “presence”, “messaging”, “direct...

Configuration Files A - 97 Main Browser <main/> This setting controls the home page used by the Microbrowser when that function is selected. Attribute Permitted Values Default Interpretation mb.main.home Any fully formed valid HTTP URL. Length up to 255 characters. Null URL used for Microbrows...

Administrator’s Guide SoundPoint IP / SoundStation IP A - 98 Browser Limits <limits/> These settings limit the size of object which the Microbrowser will display by limiting the amount of memory available for the Microbrowser. Applications <apps/> This attribute’s settings control the te...

Administrator’s Guide SoundPoint IP / SoundStation IP A - 100 Peer Networking <pnet/> Peer networking manages communications between Polycom devices. For the SoundStation IP 7000 conference phone, it manages daisy-chaining and video integation with the HDX video systems.This configuration attr...

Administrator’s Guide SoundPoint IP / SoundStation IP A - 106 Per-Phone Configuration This section covers the parameters in the per-phone example configuration file phone1.cfg . This file would normally be used as a template for the per-phone configuration files. For more information, refer to Deplo...

Configuration Files A - 115 Busy <busy/> Calls can be automatically diverted when the phone is busy. No Answer <noanswer/> The phone can automatically divert calls after a period of ringing. Attribute Permitted Values Default Interpretation divert.busy.x.enabled 0, 1 1 If set to 1, calls...

Administrator’s Guide SoundPoint IP / SoundStation IP A - 124 Flash Parameter Configuration Any field in the bootROM setup menu and the application SIP Configuration menu can be set through a configuration file. A DHCP server can be configured to point the phones to a boot server that has the requir...

Configuration Files A - 125 This flash attributes are defined as follows: Name Possible Values Description device.set 0 or 1default = 0 If set to 0, do not use any device.xxx.yyy fields to set any parameters. Set this to 0 after the initial installation. If set to 1, use the device.xxx.yyy fields th...

Administrator’s Guide SoundPoint IP / SoundStation IP B - 2 RFC and Internet Draft Support The following RFC’s and Internet drafts are supported: • RFC 1321—The MD5 Message-Digest Algorithm • RFC 2327—SDP: Session Description Protocol • RFC 2387—The MIME Multipart / Related Content-type • RFC 2976—T...

Session Initiation Protocol (SIP) B - 3 • RFC 3969—The Internet Assigned Number Authority (IANA) Uniform Resource Identifier (URI) Parameter Registry for the Session Initiation Protocol (SIP) • RFC 4028—Session Timers in the Session Initiation Protocol (SIP) • RFC 4235—An INVITE-Initiated Dialog Eve...

Administrator’s Guide SoundPoint IP / SoundStation IP B - 4 Header Support The following SIP request headers are supported: INFO Yes RFC 2976, the phone does not generate INFO requests, but will issue a final response upon receipt. No INFO message bodies are parsed. MESSAGE Yes Final response is sen...

Administrator’s Guide SoundPoint IP / SoundStation IP B - 6 Response Support The following SIP responses are supported: 1xx Responses - Provisional 2xx Responses - Success Subject No Subscription-State Yes Supported Yes Timestamp No To Yes Unsupported No User-Agent Yes Via Yes Warning Yes Only warni...

Administrator’s Guide SoundPoint IP / SoundStation IP B - 8 5xx Responses - Ser ver Failure 6xx Responses - Global Failure 481 Call/Transaction Does Not Exist Yes 482 Loop Detected Yes 483 Too Many Hops No 484 Address Incomplete Yes 485 Ambiguous No 486 Busy Here Yes 487 Request Terminated Yes 488 N...

Session Initiation Protocol (SIP) B - 9 Hold Implementation The phone supports both currently accepted means of signaling hold. The first method, no longer recommended due in part to the RTCP problems associated with it, is to set the “c” destination addresses for the media streams in the SDP to zer...

Administrator’s Guide SoundPoint IP / SoundStation IP B - 10 SIP for Instant Messaging and Presence Leveraging Extensions The phone is compatible with the Presence and Instant Messaging features of Microsoft Windows Messenger 5.1. In a future release, support for the Presence and Instant Message rec...

C - 1 C Miscellaneous Administrative Tasks This appendix provides information required by varied aspects of the Session Initiation Protocol (SIP) application. This includes: • Trusted Certificate Authority List • Encrypting Configuration Files • Adding a Background Logo • BootROM/SIP Application Dep...

Administrator’s Guide SoundPoint IP / SoundStation IP C - 4 Encr ypting Configuration Files The phone can recognize encrypted files, which it downloads from the boot server and it can encrypt files before uploading them to the boot server. There must be an encryption key on the phone to perform thes...

Administrator’s Guide SoundPoint IP / SoundStation IP C - 6 2. Manually reboot the phone so that it will download the new key. The phone will automatically reboot a second time to use the new key.At this point, the phone expects all encrypted configuration files on the boot server to use the new key...

Miscellaneous Administrative Tasks C - 7 The SoundPoint IP 501/600/601 phones only support the four colors black, dark gray, light gray, and white. Any other colors will be approximated. The SoundPoint IP 550/560/650 phones support a 4-bit grayscale, which is a smooth gradient from black (0, 0, 0) t...

Administrator’s Guide SoundPoint IP / SoundStation IP C - 8 <IP_400 … bitmap.IP_400.61.name ="logo-430" /> <IP_500 … bitmap.IP_500.61.name ="logo-500" /> <IP_600 … bitmap.IP_600.65.name ="logo-600" /> <IP_4000 … bitmap.IP_4000.65.name ="logo-4000"...

Miscellaneous Administrative Tasks C - 9 </Animations> … </indicators> BootROM/SIP Application Dependencies Not withstanding the hardware backward compatibility mandate, there have been times throughout the life of the SoundPoint IP / SoundStation IP phones where certain dependencies on ...

Administrator’s Guide SoundPoint IP / SoundStation IP C - 10 There is always a way to move forward with bootROM releases, although it may be a two or three step procedure sometimes, but there are cases where it is impossible to move backward. Make special note of these cases before upgrading.Note th...

Miscellaneous Administrative Tasks C - 11 Restoring Factor y Defaults For the key combination, press and hold certain key combinations (depending on the phone model) simultaneously during the countdown process in the bootROM until the password prompt appears: • IP 301, 501, 550, 600, 601, and 650, a...

Administrator’s Guide SoundPoint IP / SoundStation IP C - 12 Default Feature Key Layouts The following figures and tables show the default SIP key layouts for the SoundPoint IP 301, 320, 330, 430, 501, 550, 560, 600, 601, 650, and 670 and SoundStation IP 4000, 6000, and 7000 models. SoundPoint IP 30...

Miscellaneous Administrative Tasks C - 19 SoundStation IP 7000 Internal Key Functions A complete list of internal key functions for enhanced feature keys and hard key mappings is shown in the following table.The following guidelines should be noted: • Some functions are dependent on call state. Gene...

Administrator’s Guide SoundPoint IP / SoundStation IP C - 20 • On the SoundPoint IP 320/330 phone, CallPickup and ParkedPickup refer to the same function. On other phones, CallPickup refers to the soft key function that provides the menu with separate soft keys for parked pickup, directed pickup, an...

Miscellaneous Administrative Tasks C - 21 Dialpad3 Dialpad3 Dialpad4 Dialpad4 Dialpad5 Dialpad5 Dialpad6 Dialpad6 Dialpad7 Dialpad7 Dialpad8 Dialpad8 Dialpad9 Dialpad9 DialpadPound DialpadPound DialpadStar DialpadStar DialpadURL Dialname Call screen only DirectedPiclup DirectedPickup Call screen onl...

Miscellaneous Administrative Tasks C - 23 Assigning a VLAN ID Using DHCP To assign a VLAN ID to a phone using DHCP: >> In the DHCP menu of the Main setup menu, set VLAN Discovery to “Fixed” or “Custom”.When set to “Fixed”, the phone will examine DHCP options 128,144, 157 and 191 (in that order...

Administrator’s Guide SoundPoint IP / SoundStation IP C - 24 The following figure shows the phone’s processing to determine if the VLAN ID is valid: Parsing Vendor ID Information After the phone boot, it sends a DHCP Discover packet to the DHCP server. This is found in the Bootstrap Protocol/option ...

Administrator’s Guide SoundPoint IP / SoundStation IP C - 26 Product, Model, and Part Number Mapping In SIP 2.1.2, enhancements to the master configuration file were made to allow you to direct phone upgrades to a software image and configuration files based on phone model number, firmware part numb...

Miscellaneous Administrative Tasks C - 27 Disabling PC Ethernet Port Certain SoundPoint IP phones have a PC Ethernet port. If it is unused, it can be disabled.The PC Ethernet port can be disabled on the SoundPoint IP 330, 430, 450, 550, 560, 601, 650, and 670 and 850. The port cannot be disabled on ...

D - 1 D Third Party Software This appendix provides the copyright statements for third party software products that are part of the Session Initiation Protocol (SIP) application. Ares Copyright 1998 by the Massachusetts Institute of Technology. Permission to use, copy, modify, and distribute this so...

Administrator’s Guide SoundPoint IP / SoundStation IP D - 2 Each revision is distinguished by a version number. You may use this Software under terms of this license revision or under the terms of any subsequent revision of the license.THIS SOFTWARE IS PROVIDED BY THE OPENLDAP FOUNDATION AND ITS CON...

Administrator’s Guide SoundPoint IP / SoundStation IP D - 4 3. All advertising materials mentioning features or use of this software must display the following acknowledgement: "This product includes cryptographic software written by Eric Young ([email protected])" The word 'cryptographic' c...

Third Party Software D - 5 Expat: Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software wi...

Index – 1 Index Numerics 802.1Q VLAN header 4–78 A access URL 4–65 ACD. See also automatic call distribution acoustic echo cancellation 4–75 acoustic echo cancellation <aec> A–45 acoustic echo suppression <aes> A–46 AEC. See also acoustic echo cancellation AGC. See also automatic gain co...

By downloading the following Sample Applications, you agree to the below end user license agreement. LICENSE AGREEMENT FOR DEVELOPMENT PURPOSES This License Agreement for Development Purposes (the "Agreement") is a legal agreement between you and Polycom, Inc., a Delaware corporation ("P...