Page 2 - IMPORTANT SAFETY
SoundPoint Pro Desktop Conference Phone User’s Guide i i i SoundPoint Pro Professional Conference Phone User’s Guide i i IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, the following safety precautions should always be followedto reduce the risk of fire, electric shock, and injury...
Page 3 - Chapter 1
SoundPoint Pro Professional Conference Phone User’s Guide i v SoundPoint Pro Desktop Conference Phone User’s Guide v TABLE OF CONTENTS SAFETYINSTRUCTIONS...............................................................ii Chapter 1 INTRODUCTION AND INSTALLATION ........................1–1 INTRODUCTION....
Page 6 - Preparing for Installation; INTRODUCTION
SoundPoint Pro Desktop Conference Phone Introduction and Installation 1 –2 SoundPoint Pro Desktop Conference Phone Introduction and Installation 1 –3 UNPACKING The following items are included in your SoundPoint Pro. Check the list beforeinstallation to assure that all items are accounted for. If yo...
Page 7 - end into the wall jack for Line 1.; Setup 2; GETTING CONNECTED; Phone and Power Connections; DC POWER
SoundPoint Pro Desktop Conference Phone Introduction and Installation 1 –4 SoundPoint Pro Desktop Conference Phone Introduction and Installation 1 –5 Handset Connection Headset Connection Astandard 2.5mm headset jack is located at the right front of the console. No amplifieris required for headsets ...
Page 8 - VISUAL INDICATORS; *Message waiting supported for FSK protocol and most analog PBXs.; KEYS AND OPERATIONAL FEATURES
SoundPoint Pro Desktop Conference Phone Introduction and Installation 1 –6 SoundPoint Pro Desktop Conference Phone Introduction and Installation 1 –7 VISUAL INDICATORS *Message waiting supported for FSK protocol and most analog PBXs. KEYS AND OPERATIONAL FEATURES
Page 9 - SOUNDPOINT; Chapter 2
SoundPoint Pro Desktop Conference Phone Operation 2 – 1 SOUNDPOINT ® PRO OPERATION Chapter 2 SoundPoint Pro Professional Conference Phone Introduction and Installation 1 – 8
Page 10 - MAKING CALLS, ANSWERING CALLS, HANGING UP; Tips for Using the Line Keys; More on Answering Calls
MAKING CALLS, ANSWERING CALLS, HANGING UP Tips for Using the Line Keys 1. When a LINE key is pressed, that line becomes active and any other active lines are disconnected unless placed on Hold prior to pressing the LINE key. 2. When the CONF key is pressed all active lines and lines on Hold are link...
Page 11 - CONFERENCE MODE; Using Lines; SPEAKER MODE; Note: See Appendix for information about headsets.
CONFERENCE MODE Using Lines The LINE keys—located below the LCD screen—and Conference ( CONF ) key—located to the right of the LCD screen—control your conference. Conference calls can be established by: 1. Placing and conferencing outbound calls 2. Receiving and conferencing inbound calls 3. Confere...
Page 12 - Adding a Caller on an Inactive Line
Accessing, Using, and Programming Directories SoundPoint Pro stores and retrieves information for your convenience. This informationis organized into directories which can be accessed and customized from the keypad. Navigating the Directories Pressing SELECT will allow you to: ▼ Initially, enter the...
Page 14 - Speed Dial Directory
The available priority tags, with 1 being the highest priority, will be listed on the bottomline of the LCD. Use the ▲▼ keys to move the blinking cursor over the priority “tag” you wish to assign, or select “N” for No Tag, then press SELECT. Once assigned, entries with priority tags will be listed a...
Page 15 - Incoming Call Histor y List
For a telephone line with Caller ID, the following information is stored: ▼ Caller name ▼ Caller phone number ▼ Time and date the call was received ▼ Line number (1 or 2) upon which the call was received For a telephone line without Caller ID, the following information is stored: ▼ Time the call was...
Page 16 - Viewing Incoming Call History Entries
Exporting Entries to the Speed Dial List Phone numbers and names in the Incoming Call History list can be exported to the SpeedDial List as Speed Dial entries. Enter the Incoming Call History directory then scroll ▲ to locate the entry you wish to export. Use the # key to correctly format the phone ...
Page 17 - Outgoing Call Histor y Director y
SoundPoint Pro Desktop Conference Phone Operation 2 –1 7 SoundPoint Pro Desktop Conference Phone Operation 2 –1 6 Dialing Outgoing Call History Entries Press the SPEED DIAL key while viewing any entry to automatically dial that entry’s phone number. Exporting Entries to the Speed Dial List Outgoing ...
Page 18 - Setting Ring Type forEach Line; Line Settings Director y
SoundPoint Pro Desktop Conference Phone Operation 2 –1 8 Setting Ring Type forEach Line SoundPoint Pro has 5 different ring types available for each line. While viewing a line settings status, press SELECT to view the line setting options for that line. Scroll ▼ to EDITRING TYPE? Line 2 of the displ...
Page 19 - Enabling orDisabling CallerID for Each Line
System Settings Director y The System Settings Directory allows you to view status of—and program options for—a variety of system settings, including: ▼ Setting the Time of Day ▼ Setting the LCD Contrast ▼ Setting Repetitive Redial Parameters ▼ Selecting and Setting Telephone Number Auto-Formatting ...
Page 20 - Setting Repetitive Redial Parameters
To set up Auto-Formatting, enter the System Configuration Directory then scroll ▼ until you see EDITAUTOFORMAT? Line 2 of the LCD will show the current Auto-Formatting settings. Press SELECT .to begin Auto-Formatting. Use ▲▼ to toggle the status of the auto- formatting feature, DISABLED or ENABLED. ...
Page 21 - Chapter 3; Restoring Default Flash Timing; Information Retention During a PowerLoss
SoundPoint Pro Desktop Conference Phone Troubleshooting 3 –1 SOUNDPOINT ® PRO TROUBLESHOOTING Chapter 3 Restoring Default Flash Timing Enter the System Settings Directory then scroll ▼ until you see EDITFLASH TIME? Press SELECT. Scroll ▲ until you see RESTORE DEFAULT FLASH TIME? Press SELECT. Restor...
Page 22 - TROUBLESHOOTING; No Dial Tone; Try a different phone line.; Difficulty with Hearing the Other Party; Use the; YourCaller Can’t HearYou; If using the handset, check the handset cord connections.; Blank Display
TROUBLESHOOTING Troubleshooting will help you overcome difficulties that occur during installation andnormal use. No Dial Tone ▼ Check the connections of the telephone lines to the LIM, and make sure that theconnections are secure at both the wall jack, and on the LIM. Repeat the process forthe tele...
Page 23 - Chapter 4
SoundPoint Pro Desktop Conference Phone Regulations and Warranty 4 –1 SOUNDPOINT ® PRO REGULATIONS AND WARRANTY Chapter 4 SoundPoint Pro Desktop Conference Phone Troubleshooting 3 –4
Page 24 - Signaling Method; This equipment uses an RJ11.
advance. But if advance notice is not practical, you will be notified as soon as possible.You will be informed of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operations, orprocedures that could effect the proper functioning of yo...
Page 25 - Acts of third parties and acts of God.
Polycom's obligation to repair, replace, or refund, as set forth above, is your exclusiveremedy. Except as specifically set forth above, Polycom, its affiliates, suppliers, and dealers makeno warranties, express or implied, and specifically disclaim any warranties ofmerchantability or fitness for a ...
Page 26 - Appendix
SoundPoint Pro Desktop Conference Phone Appendix A – 1 SOUNDPOINT ® PRO ADDITIONAL INFORMATION Appendix SoundPoint Pro Professional Conference Phone Regulations and Warranty 4 –6
Page 27 - HEADSETS; About Headsets; Headset Types; There are three basic types of headsets:
Headset Selection If you are interested in purchasing a headset, you should decide which type is best foryou, and also take into consideration: Sound Quality Some headset manufacturers use noise reduction technology to enhance sound quality.Like high-quality conferencing equipment, good sound qualit...
Page 28 - Durability
SoundPoint Pro Professional Conference Phone Appendix A –5 SoundPoint Pro Professional Conference Phone Appendix A –4 Durability Make sure you choose a headset durable enough to withstand a fair amount of wear and tear.Headsets should stand up to twisting and stretching, and in home offices, to fami...
