Polycom SIP 2.2.2 - Manual

Contents vii Downloadable Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–28Synthesized Call Progress Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–28Microbrowser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

Administrator’s Guide SoundPoint IP / SoundStation IP 1 - 2 SoundPoint IP Desktop Phones This section describes the current SoundPoint IP desktop phones. For individual guides, refer to the product literature available at http://www.polycom.com/support/voice/ . Additional options are also available....

Administrator’s Guide SoundPoint IP / SoundStation IP 1 - 4 • SoundPoint IP 600/601 • SoundPoint IP 650 SoundStation IP Conference Phone This section describes the current SoundPoint IP conference phone. For individual guides, refer to the product literature available at http://www.polycom.com/suppo...

2 - 1 2 Overview This chapter provides an overview of the Session Initiation Protocol (SIP) application and how the phones fit into the network configuration. SIP is the Internet Engineering Task Force (IETF) standard for multimedia conferencing over IP. It is an ASCII-based, application-layer contr...

Overview 2 - 3 Session Initiation Protocol Application Architecture The software architecture of SIP application is made of 4 basic components: • BootROM —loads first when the phone is powered on • Application —software that makes the device a phone • Configuration —configuration parameters stored i...

Administrator’s Guide SoundPoint IP / SoundStation IP 2 - 4 5. Download the master configuration file. This file is either called <mac-address>.cfg or 000000000000.cfg . This file is used by the both the bootROM and the application for a list of other files that are needed for the operation of...

Overview 2 - 5 2. Controls all aspects of the phone after it has restarted. 3. Uploads log files. BootROM and Application Wrapper Both the bootROM and the application run on multiple platforms (meaning all previously released versions of hardware that are still supported). The file stored on the boo...

Administrator’s Guide SoundPoint IP / SoundStation IP 2 - 6 Application Configuration Files Typically, the files are arranged in the following manner although parameters may be moved around within the files and the filenames themselves can be changed as needed. These files dictate the behavior of th...

Overview 2 - 7 The following figure shows one possible layout of the central provisioning method. Manual Configuration When the manual configuration method is employed, any changes made are stored in a configuration override file. This file is stored on the phone, but a copy will also be uploaded to...

Administrator’s Guide SoundPoint IP / SoundStation IP 2 - 8 • Ring tones • Synthesized tones • Contact directories Available Features This section provides information the features available on the SoundPoint IP / SoundStation IP phones: • Basic Features — Automatic Off-Hook Call Placement —Supports...

3 - 1 3 Setting up Your System Your SoundPoint IP / SoundStation IP SIP phone is designed to be used like a regular phone on a public switched telephone network (PSTN). This chapter provides basic instructions for setting up your SoundPoint IP / SoundStation IP phones. This chapter contains informat...

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 2 Setting Up the Network Regardless of whether or not you will be installing a centrally provisioned system, you must perform basic TCP/IP network setup, such as IP address and subnet mask configuration, to get your organization’s phones up a...

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 4 Supported Provisioning Protocols The bootROM performs the provisioning functions of downloading configuration files, uploading and downloading the configuration override file and user directory, and downloading the dictionary and uploading ...

Setting up Your System 3 - 5 For downloading the bootROM and application images to the phone, the secure HTTPS protocol is not available. To guarantee software integrity, the bootROM will only download cryptographically signed bootROM or application images. For HTTPS, widely recognized certificate a...

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 6 Main Menu The following configuration parameters can be modified on the main setup menu: Name Possible Values Description DHCP Client Enabled, Disabled If enabled, DHCP will be used to obtain the parameters discussed in DHCP or Manual TCP/I...

Setting up Your System 3 - 7 DHCP Menu The DHCP menu is accessible only when the DHCP client is enabled. The following DHCP configuration parameters can be modified on the DHCP menu: Note A parameter value of “???” indicates that the parameter has not yet been set and saved in the phone’s configurat...

Setting up Your System 3 - 11 Ethernet Menu The following Ethernet configuration parameters can be modified on the Ethernet menu: Syslog Menu Syslog is a standard for forwarding log messages in an IP network. The term "syslog" is often used for both the actual syslog protocol, as well as the...

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 12 The syslog protocol is a very simplistic protocol: the syslog sender sends a small textual message (less than 1024 bytes) to the syslog receiver. The receiver is commonly called "syslogd", "syslog daemon" or "syslog ser...

Setting up Your System 3 - 13 All of the boot servers must be reachable by the same protocol and the content available on them must be identical. The parameters described in section Server Menu on page 3-9 can be used to configure the number of times each server will be tried for a file transfer and...

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 14 3. Copy all files from the distribution zip file to the phone home directory. Maintain the same folder hierarchy.The distribution zip file contains: — sip.ld (including a separate one for every supported model) — sip.cfg— phone1.cfg— 00000...

Setting up Your System 3 - 15 Multiple boot servers can be configured by having the boot server DNS name map to multiple IP addresses. The default number of boot servers is one and the maximum number is eight. HTTPS, HTTP, and FTP are supported for redundant boot servers. To deploy phones from the b...

Setting up Your System 3 - 17 5. Monitor the boot server event log and the uploaded event log files (if permitted).Ensure that the configuration process completed correctly. All configuration files used by the boot server are logged. You can now instruct your users to start making calls. Upgrading S...

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 18 2. Customize new configuration files or apply new or changed parameters to the old configuration files. Differences between old and new versions of configuration files are explained in the Release Notes that accompany the software. Both ma...

Setting up Your System 3 - 19 The following procedure must be used for upgrading to SIP 2.2.0 or later for installations that have SoundPoint IP 300 and 500 phones deployed. It is also recommended that this same approach be followed even if SoundPoint IP 300 and 500 phones are not part of the deploy...

4 - 1 4 Configuring Your System After you set up your SoundPoint IP / SoundStation IP phones on the network, you can allow users to place and answer calls using the default configuration, however, you may be require some basic changes to optimize your system for best results.This chapter provides in...

Configuring Your System 4 - 3 Call Log The phone maintains a call log. The log contains call information such as remote party identification, time and date, and call duration. It can be used to redial previous outgoing calls, return incoming calls, and save contact information from call log entries ...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 4 Called Party Identification The phone displays and logs the identity of the remote party specified for outgoing calls. This is the party that the user intends to connect with.There are no related configuration changes. Calling Party Identif...

Configuring Your System 4 - 5 Configuration changes can performed centrally at the boot server: Connected Party Identification The identity of the remote party to which the user has connected is displayed and logged, if the name and ID is provided by the call server. The connected party identity is ...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 6 Configuration changes can performed centrally at the boot server or locally: Message Waiting Indication The phone will flash a message-waiting indicator (MWI) LED when instant messages and voice messages are waiting.Configuration changes ca...

Configuring Your System 4 - 7 Distinctive Ringing There are three options for distinctive ringing: 1. The user can select the ring type for each line. This option has the lowest priority. 2. The ring type for specific callers can be assigned in the contact directory. For more information, refer to D...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 8 Do Not Disturb A Do Not Disturb (DND) feature is available to temporarily stop all incoming call alerting. Calls can optionally be treated as though the phone is busy while DND is enabled. DND can be configured as a per-registration feature...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 12 Local Digit Map The phone has a local digit map feature to automate the setup phase of number-only calls. When properly configured, this feature eliminates the need for using the Dial or Send soft key when making outgoing calls. As soon as...

Configuring Your System 4 - 13 Microphone Mute A microphone mute feature is provided. When activated, visual feedback is provided. This is a local function and cannot be overridden by the network.There are no related configuration changes. Soft Key Activated User Interface The user interface makes e...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 14 Network Time Protocol (SNTP) timeserver. The time and date displayed on the phone will flash continuously until a successful SNTP response is received to indicate that they are not accurate. The time and date display can use one of several...

Configuring Your System 4 - 15 Configuration changes can performed centrally at the boot server: Ethernet Switch The SoundPoint IP and SoundStation IP phones contain two Ethernet ports, labeled LAN and PC, and an embedded Ethernet switch that runs at full line-rate. The Ethernet switch allows a pers...

Configuring Your System 4 - 17 Call Transfer Call transfer enables the user (party A) to move an existing call (party B) into a new call between party B and another user (party C) selected by party A. The phone offers three types of transfers: • Blind transfers—The call is transferred immediately to...

Configuring Your System 4 - 19 Configuration changes can performed centrally at the boot server or locally: Directed Call Pick-Up Calls to another phone can be picked up by dialing the extension of the other phone. This feature depends on support from a SIP server.Configuration changes can performed...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 20 Group Call Pick-Up Calls to another phone within a pre-defined group can be picked up without dialing the extension of the other phone. This feature depends on support from a SIP server.Configuration changes can performed centrally at the ...

Configuring Your System 4 - 21 • Bridged Line Appearance • Busy Lamp Field • Customizable Fonts and Indicators • Instant Messaging • Multilingual User Interface • Downloadable Fonts • Synthesized Call Progress Tones • Microbrowser • Real-Time Transport Protocol Ports • Network Address Translation Th...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 22 • The phone keys without removable key caps cannot be remapped. These include: — Any keys on the dial pad — Volume control — Handsfree, Mute, Headset — Hold — Navigation Cluster Configuration changes can performed centrally at the boot ser...

Configuring Your System 4 - 23 Multiple Call Appearances The phone supports multiple concurrent calls. The hold feature can be used to pause activity on one call and switch to another call. The number of concurrent calls per line key is configurable. Each registration can have more than one line key...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 24 Configuration changes can performed centrally at the boot server or locally: Bridged Line Appearance Calls and lines on multiple phones can be logically related to each other. A call that is active on one phone will be presented visually t...

Configuring Your System 4 - 25 binds the appearances together logically and looks after the necessary state notifications and performs an access control function. For more information, refer to Bridged Line Appearance Signaling on page B-10 . Configuration changes can performed centrally at the boot...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 26 Configuration changes can performed centrally at the boot server: Customizable Fonts and Indicators The phone’s user interface can be customized by changing the fonts and graphic icons used on the display and the LED indicator patterns. Pr...

Configuring Your System 4 - 27 message or by initiating a new dialog. The destination for new dialog messages can be entered manually or selected from the contact directory, the preferred method.There are no related configuration changes. Multilingual User Interface The system administrator or the u...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 28 Downloadable Fonts New fonts can be loaded onto the phone. For guidelines on downloading fonts, refer to Fonts <font/> on page A-60 . Synthesized Call Progress Tones In order to emulate the familiar and efficient audible call progres...

Configuring Your System 4 - 29 Configuration changes can performed centrally at the boot server or locally: Real-Time Transport Protocol Ports The phone is compatible with RFC 1889 - RTP: A Transport Protocol for Real-Time Applications - and the updated RFCs 3550 and 3551. Consistent with RFC 1889, ...

Configuring Your System 4 - 31 the SoundPoint IP 430, 500, 501, 550, 600, 601, and 650). A message-waiting signal from a voice mail server will trigger the message-waiting indicator to flash.Configuration changes can performed centrally at the boot server or locally: Multiple Registrations The Sound...

Configuring Your System 4 - 33 Automatic Call Distribution The phone allows automatic call distribution (ACD) login and logout. This feature depends on support from a SIP server. Configuration changes can performed centrally at the boot server: The phone also supports ACD agent available and unavail...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 34 Server Redundancy Server redundancy is often required in VoIP deployments to ensure continuity of phone service for events where the call server needs to be taken offline for maintenance, the server fails, or the connection from the phone ...

Configuring Your System 4 - 35 DNS SIP Server Name Resolution If a DNS name is given for a proxy/registrar address, the IP address(es) associated with that name will be discovered as specified in RFC 3263. If a port is given, the only lookup will be an A record. If no port is given, NAPTR and SRV re...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 36 Phone Configuration The phones at the customer site are configured as follows: • Server 1 (the primary server) will be configured with the address of the service provider call server. The IP address of the server(s) to be used will be prov...

Configuring Your System 4 - 37 Phone Operation for Registration After the phone has booted up, it will register to all the servers that are configured.Server 1 is the primary server and supports greater SIP functionality than any of servers. For example, SUBSCRIBE/NOTIFY services (used for features ...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 38 monitored status occurs. Phone status changes are broadcast automatically to monitoring phones when the user engages in calls or invokes do-not-disturb. The user can also manually specify a state to convey, overriding, and perhaps masking,...

Configuring Your System 4 - 39 Configuration changes can performed centrally at the boot server: Configuration File Example SoundPoint IP phones can be deployed in two basic methods. In the first method, Microsoft Live Communications Server 2005 serves as the call server and the phones have a single...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 42 l Set the roaming_privacy.reg element to the number corresponding to the LCS registration. For example, roaming_privacy.reg = 2 Refer to Roaming Privacy <roaming_privacy/> on page A-99 . m Save the modified phone1.cfg configuration f...

Configuring Your System 4 - 43 jitter buffer is adaptive and configurable for different network environments. When packets are lost, a concealment algorithm minimizes the resulting negative audio consequences.Configuration changes can performed centrally at the boot server or locally: Voice Activity...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 44 DTMF tones using the active voice codec or using RFC 2833 compatible encoding. The coding format decision is based on the capabilities of the remote end point.Configuration changes can performed centrally at the boot server: DTMF Event RTP...

Configuring Your System 4 - 45 For the SoundPoint IP 501 and 601, utilizing acoustic echo cancellation will introduce a small delay increase into the audio path which might cause a lower voice quality. Audio Codecs The following table summarizes the phone’s audio codec support: Configuration changes...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 46 Background Noise Suppression Background noise suppression (BNS) is designed primarily for hands-free operation and reduces background noise to enhance communication in noisy environments.There are no related configuration changes. Comfort ...

Configuring Your System 4 - 47 IEEE 802.1p/Q The phone will tag all Ethernet packets it transmits with an 802.1Q VLAN header for one of the following reasons: • When it has a valid VLAN ID set in its network configuration • When it is instructed to tag packets through Cisco Discovery Protocol (CDP) ...

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 48 Local User and Administrator Privilege Levels Several local settings menus are protected with two privilege levels, user and administrator, each with its own password. The phone will prompt for either the user or administrator password bef...

Configuring Your System 4 - 49 Incoming Signaling Validation The three optional levels of security for validating incoming network signaling are: • Source IP address validation • Digest authentication • Source IP address validation and digest authentication Configuration changes can performed centra...

Administrator’s Guide SoundPoint IP / SoundStation IP 5 - 2 Error Messages There are several different error messages that can be displayed on the phone when it is booting. Some of these errors are fatal, meaning that the phone will not able to boot until this issue has been resolved, and some are r...

Troubleshooting Your SoundPoint IP / SoundStation IP Phones 5 - 3 Not all configuration files were present on the server Similarly, a message about configuration files not being present, means that the phone was able to reach the boot server, but that it was not able to find all the necessary files....

Administrator’s Guide SoundPoint IP / SoundStation IP 5 - 4 Blinking Time If the phone has not been able to contact the SNTP server or if one has not been configured, the date/time display will flash until this is fixed. If an SNTP is not available, the data/time display can be turned off so that th...

Troubleshooting Your SoundPoint IP / SoundStation IP Phones 5 - 5 MAC address 00f4f200360b. The bootROM log file is uploaded to the boot server after every reboot. The application log file is uploaded periodically or when the local copy reaches a predetermined size.Both log files can be uploaded on ...

Administrator’s Guide SoundPoint IP / SoundStation IP 5 - 6 • log.render.file.upload.append.sizeLimit —Controls the maximum size of log files on the boot server (default=512 kb) • log.render.file.upload.append.limitMode —Controls action to take when server log reaches max size, actions are stop and ...

Troubleshooting Your SoundPoint IP / SoundStation IP Phones 5 - 7 For more information, refer to Multiple Key Combinations on page C-9 . When the log files are manually uploaded, the word “now” is inserted into the name of the file, for example, 0004f200360b-now-boot.log . Reading a Boot Log The fol...

Administrator’s Guide SoundPoint IP / SoundStation IP 5 - 8 Reading an Application Log The following figure shows a portion of an application log file:

Troubleshooting Your SoundPoint IP / SoundStation IP Phones 5 - 9 Power and Startup Symptom Problem Corrective Action There are power issues. The SoundPoint IP / SoundStation IP family SIP phone has no power. Do one of the following: • Verify that no lights appear on the unit when it is powered up. ...

Administrator’s Guide SoundPoint IP / SoundStation IP 5 - 10 Controls Symptom Problem Corrective Action The dial pad does not work. The dial pad on the SoundPoint IP / SoundStation IP family SIP phone does not respond. Do one of the following: • Check for a response from other feature keys or from t...

Troubleshooting Your SoundPoint IP / SoundStation IP Phones 5 - 11 Access to Screens and Systems Symptom Problem Corrective Action There is no response from feature key presses. The SoundPoint IP / SoundStation IP family SIP phone is not in active state. Do one of the following: • Press the keys mor...

Administrator’s Guide SoundPoint IP / SoundStation IP 5 - 12 Calling Symptom Problem Corrective Action There is no dial tone. Power is not correctly applied to the SoundPoint IP family SIP phone. Do one of the following: • Check that the display is illuminated. • Make sure the LAN cable is inserted ...

Troubleshooting Your SoundPoint IP / SoundStation IP Phones 5 - 13 Displays Symptom Problem Corrective Action There is no display. The display is incorrect. The display has bad contrast. Power is not correctly applied to the SoundPoint IP family SIP phone. Do one of the following: • Check that the d...

Administrator’s Guide SoundPoint IP / SoundStation IP 5 - 14 Audio Upgrading Symptom Problem Corrective Action There is no audio on the headset. The connections are not correct. Do one of the following: • Ensure the headset is plugged into the jack marked Headset at the rear of the phone. • Ensure t...

A - 1 A Configuration Files This appendix provides detailed descriptions of certain configuration files used by the Session Initiation Protocol (SIP) application. It is a reference for all parameters that are configurable when using the centralized provisioning installation model. This appendix cont...

Administrator’s Guide SoundPoint IP / SoundStation IP A - 2 Master Configuration Files The master configuration files can be one of: • Specified master configuration file—The master configuration file can be explicitly specified in the boot server address, for example, http://usr:pwd@server/dir/exam...

Administrator’s Guide SoundPoint IP / SoundStation IP A - 4 CONFIG_FILES=”phone1 [MACADDRESS] .cfg, sip.cfg” MISC_FILES=”” LOG FILE DIRECTORY=”” OVERRIDES_DIRECTORY=”” CONTACTS_DIRECTORY=”” LICENSE_DIRECTORY=””/> If you have a requirement for separate application loads on different phones on the ...

Configuration Files A - 21 To add new languages to those included with the distribution: 1. Create a new dictionary file based on an existing one. 2. Change the strings making sure to encode the XML file in UTF-8 but also ensuring the UTF-8 characters chosen are within the Unicode character ranges i...

Configuration Files A - 31 Ringer Patterns The following table maps ringer pattern numbers to their default descriptions. 7 alternate call waiting tone (distinctive) 8 confirmation tone 9 howler tone (off-hook warning) 10 record warning 11 message waiting tone 12 alerting 13 intercom announcement to...

Administrator’s Guide SoundPoint IP / SoundStation IP A - 32 Miscellaneous Patterns The following table maps miscellaneous patterns to their usage within the phone. 18 Sampled audio file 7 19 Sampled audio file 8 20 Sampled audio file 9 21 Sampled audio file 10 22 Sampled audio file 11 Note Silent R...

Configuration Files A - 67 Patterns <pattern/> This section defines patterns for the LED indicators. In the following table, x is the pattern number, y is the step in the pattern. Classes <class/> This section defines the available classes for the LED and graphical icon indicator types. ...

Administrator’s Guide SoundPoint IP / SoundStation IP A - 82 USB Port <usb/> This attribute’s settings control the USB port.This configuration attribute is defined as follows: This attribute also includes: • Bulk Drive <bulkDrive/> Bulk Drive <bulkDrive/> These settings control the...

Configuration Files A - 99 Flash Parameter Configuration Any field in the bootROM setup menu and the application SIP Configuration menu can be set through a configuration file. A DHCP server can be configured to point the phones to a boot server that has the required configuration files. The new set...

Administrator’s Guide SoundPoint IP / SoundStation IP B - 2 RFC and Internet Draft Support The following RFC’s and Internet drafts are supported: • RFC 1321—The MD5 Message-Digest Algorithm • RFC 2327—SDP: Session Description Protocol • RFC 2387—The MIME Multipart / Related Content-type • RFC 2976—T...

Session Initiation Protocol (SIP) B - 3 • RFC 3969—The Internet Assigned Number Authority (IANA) Uniform Resource Identifier (URI) Parameter Registry for the Session Initiation Protocol (SIP) • RFC 4028—Session Timers in the Session Initiation Protocol (SIP) • RFC 4235—An INVITE-Initiated Dialog Eve...

Administrator’s Guide SoundPoint IP / SoundStation IP B - 4 Header Support The following SIP request headers are supported: INFO Yes RFC 2976, the phone does not generate INFO requests, but will issue a final response upon receipt. No INFO message bodies are parsed. MESSAGE Yes Final response is sen...

Administrator’s Guide SoundPoint IP / SoundStation IP B - 6 Response Support The following SIP responses are supported: 1xx Responses - Provisional 2xx Responses - Success Subject No Subscription-State Yes Supported Yes Timestamp No To Yes Unsupported No User-Agent Yes Via Yes Warning No WWW-Authent...

Administrator’s Guide SoundPoint IP / SoundStation IP B - 8 5xx Responses - Server Failure 6xx Responses - Global Failure 481 Call/Transaction Does Not Exist Yes 482 Loop Detected Yes 483 Too Many Hops No 484 Address Incomplete Yes 485 Ambiguous No 486 Busy Here Yes 487 Request Terminated Yes 488 No...

Session Initiation Protocol (SIP) B - 9 Hold Implementation The phone supports both currently accepted means of signaling hold. The first method, no longer recommended due in part to the RTCP problems associated with it, is to set the “c” destination addresses for the media streams in the SDP to zer...

Administrator’s Guide SoundPoint IP / SoundStation IP B - 10 Shared Call Appearance Signaling A shared line is an address of record managed by a call server. The server allows multiple end points to register locations against the address of record.The phone supports shared call appearances (SCA) usi...

C - 1 C Miscellaneous Administrative Tasks This appendix provides information required by varied aspects of the Session Initiation Protocol (SIP) application. This includes: • Trusted Certificate Authority List • Encrypting Configuration Files • Adding a Background Logo • BootROM/SIP Application Dep...

Miscellaneous Administrative Tasks C - 5 The following configuration file changes are required to modify this feature: Changing the Key on the Phone For security purposes, it may be desirable to change the key on the phones and the server from time to time. To change a key: 1. Put the new key into a...

Administrator’s Guide SoundPoint IP / SoundStation IP C - 6 Logos smaller than described in the table above are acceptable, but larger logos may be truncated or interfere with other areas of the user interface.The SoundPoint IP 500/501/550/600/601 phones only support the four colors black, dark gray...

Miscellaneous Administrative Tasks C - 7 </bitmaps> Next, enable the idle display feature and modify the idle display "animation" for each model to point to your bitmap (again without the .bmp extension): <indicators ind.idleDisplay.enabled="1"> <Animations> <IP_...

Administrator’s Guide SoundPoint IP / SoundStation IP C - 8 Migration Dependencies In addition to the bootROM and application dependencies, there are certain restrictions with regard to upgrading or downgrading from one bootROM release to another bootROM release. These restrictions are typically cau...

Miscellaneous Administrative Tasks C - 9 Multiple Key Combinations On SoundPoint IP and SoundStation IP phones, certain multiple key combinations can be used to reboot the phone and restore factory defaults. For other methods for resetting and rebooting your SoundPoint IP or SoundStation IP phones, ...

Administrator’s Guide SoundPoint IP / SoundStation IP C - 10 Default Feature Key Layouts The following figures and table show the default SIP key layouts for SoundPoint IP 301, 320, 330, 430, 501, 550, 600, 601, and 650 and SoundStation IP 4000 models. SoundPoint IP 301 SoundPoint IP 320/330 Hold De...

Administrator’s Guide SoundPoint IP / SoundStation IP C - 14 Assigning a VLAN ID Using DHCP To assign a VLAN ID to a phone using DHCP: >> In the DHCP menu of the Main setup menu, set VLAN Discovery to “Fixed” or “Custom”.When set to “Fixed”, the phone will examine DHCP options 128,144, 157 and...

Administrator’s Guide SoundPoint IP / SoundStation IP C - 16 Parsing Vendor ID Information After the phone boot, it sends a DHCP Discover packet to the DHCP server. This is found in the Bootstrap Protocol/option "Vendor Class Identifier" section of the packet and includes the phone’s part nu...

D - 1 D Third Party Software This appendix provides the copyright statements for third party software products that are part of the Session Initiation Protocol (SIP) application. Ares Copyright 1998 by the Massachusetts Institute of Technology. Permission to use, copy, modify, and distribute this so...

Third Party Software D - 3 and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgement: "This product includes cryptographic software written by Eric Young ([email protected])" The ...

Administrator’s Guide SoundPoint IP / SoundStation IP D - 4 Expat: Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software&...

Index – 1 Index A ACD. See also automatic call distribution acoustic echo cancellation 4–44 acoustic echo cancellation <aec> A–40 acoustic echo suppression <aes> A–41 AEC. See also acoustic echo cancellation AGC. See also automatic gain control alert information A–14 animations <anim&...

1 - 1 Addendum to SIP 2.2 Administrator’s Guide This addendum addresses changes to the SoundPoint IP / SoundStation IP SIP 2.2 Administrator’s Guide specific to the release of the SoundPoint IP 560 desktop phone.The SoundPoint IP 560 desktop phone hardware behaves in a similar manner to the SoundPoi...

Administrator’s Guide for the SoundPoint IP 560 1 - 2 Distribution Zip File There is a separate sip.ld file in the archive for the SoundPoint IP 560 phone called 2345-12560-001.sip.ld . Local Contact Director y The local contact directory can be configured to be read only.A new configuration attribu...