Page 3 - Contents
Contents iii Contents About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Documentation Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . -vConventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 5 - About This Guide; Documentation Resources; Conventions
v About This Guide This document, Polycom RAS200A Administrator’s Guide , describes how to configure, maintain, and troubleshoot errors for the Polycom RAS200A server. Documentation Resources In addition to this guide, the available documentation that describes the Polycom RAS200A server includes: •...
Page 6 - Contacting Polycom Technical Support
Polycom RAS200A Administrator’s Guide vi Contacting Polycom Technical Support For additional help, contact your Polycom Administrator or Polycom Technical Support at one of the following: • 1-800-POLYCOM • 408-474-2050 • [email protected]
Page 7 - Overview of Polycom RAS200A; Features and Capabilities
1 - 1 1 Overview of Polycom RAS200A The Polycom RAS200A server provides a video conferencing management application that enables video communications in point-to-point and multipoint video conferences. Features and Capabilities The Polycom RAS200A has the following features and capabilities • Regist...
Page 9 - Configuring the Polycom RAS200A; Logging In
2 - 1 2 Configuring the Polycom RAS200A This chapter describes how to configure the Polycom RAS200A. Logging In You access the Polycom RAS200A through Microsoft Internet Explorer. To access the Polycom RAS200A 1. Launch Internet Explorer. 2. Type the IP address of the system in the Address line, and...
Page 10 - Entering Licensing Information
Administrator’s Guide 2 - 2 Figure 2-1 Login Screen To log out of Polycom RAS200A >> Click the red arrow, , in the upper-right corner of the screen. Entering Licensing Information The Polycom RAS200A server includes a trial license for 50 seats, which allows you to start using the product imme...
Page 11 - Changing the Password
Configuring the Polycom RAS200A 2 - 3 7. When the license number appears, record it. __________-__________-_________-_____________________-__________-_________-___________ To enter the license number in Polycom RAS200A 1. Go to System Setup > Licensing . 2. On the Licensing screen, enter the new ...
Page 12 - Viewing or Changing Profiles
Administrator’s Guide 2 - 4 Figure 2-3 Change Password Screen Viewing or Changing Profiles The Polycom RAS200A uses a profile to create conferences on the MGC and can create a profile automatically when you add an MGC to the Polycom RAS200A. Note: You can only view or change the profile name. To vie...
Page 13 - Changing System Settings
Configuring the Polycom RAS200A 2 - 5 Figure 2-4 Profiles Screen Changing System Settings You can modify Polycom RAS200A system settings. To change Polycom RAS200A settings 1. Go to System Setup > System Settings . 2. On the System Settings screen, enter required changes and click Update . Figure...
Page 14 - Setting up MGC Devices
Administrator’s Guide 2 - 6 In this screen, you specify the following information: Setting up MGC Devices To monitor and manage MGC devices, you must add them to the Polycom RAS200A server. To add MGC devices 1. Go to Directory Setup > Devices . The List of MGC Devices screen appears. In this scr...
Page 16 - Editing MGC Devices
Administrator’s Guide 2 - 8 5. In the Admin User ID field, enter the administrative user’s login ID for the MGC. 6. In the Password field, enter the password of the administrative user for the MGC. 7. In the Priority drop-down list, select High, Medium, or Low. The priority specifies the order of MG...
Page 17 - Deleting MGC Devices
Configuring the Polycom RAS200A 2 - 9 Deleting MGC Devices When you no longer use a specified MGC, you can delete it from your network. To delete MGC devices 1. Go to Directory Setup > Devices . 2. In the List of Devices screen, select the device you want to remove and click Delete . A confirmati...
Page 19 - Maintaining the Polycom RAS200A; Shutting Down the Server
3 - 1 3 Maintaining the Polycom RAS200A This chapter describes how to maintain the Polycom RAS200A server. Shutting Down the Server If you need to shut down the Polycom RAS200A system, turn off the power with the button on the front panel or use remote access to shut down the server gracefully. Rebo...
Page 20 - Downloading Log Files; Upgrading the Server
Administrator’s Guide 3 - 2 2. Click Reset Server . A confirmation message appears asking whether you want to reboot the server. The following warning message appears. Figure 3-2 Warning Message 3. Select Continue.The system automatically reboots. Downloading Log Files You can download log files to ...
Page 21 - Performing a Factory Reset; Maintaining the Database
Maintaining the Polycom RAS200A 3 - 3 — If you ordered a CD-ROM, insert it in the CD drive. The installation process should start automatically. 2. Follow the on-screen instructions in the Installation wizard to complete the upgrade installation. Performing a Factory Reset A factory reset returns th...
Page 22 - Backing up the Database
Administrator’s Guide 3 - 4 To start this utility >> On the server’s desktop, double-click the RAS200ABackupRestore.exe file.The Polycom RAS200A Backup and Restore Utility dialog box appears. The top half enables you to back up the database. For instructions, see Backing up the Database . The ...
Page 23 - Restoring the Database
Maintaining the Polycom RAS200A 3 - 5 4. If an error message appears, retry the backup procedure. 5. If the error message reappears, contact Polycom Technical Support. Restoring the Database Before you start the restoration process, complete the following: • Lock the database to prevent access durin...
Page 25 - Troubleshooting; Checking the Server Status; Verifying the MGC Device Status; Using the Failure Viewer Utility
4 - 1 4 Troubleshooting This chapter describes how to troubleshoot problems on the Polycom RAS200A server. Checking the Server Status On the Login screen, make sure the status of the Polycom RAS200A system is “Ready.” If the status is “Not Ready,” click the Status link. The server’s status should ch...
Page 27 - Index
Administrator’s Guide Index–1 Index B backup and restore utility 3-3 C changing the password 2-3 contacting Polycom Technical Support -vi conventions in documentation -v creating conferences 2-4 D database backing up 3-4 restoring 3-5 database maintenance 3-3 device documentation downloading 2-1 doc...
