Page 3 - Table of Contents
iii Table of Contents Getting Started with Polycom Telepresence m100 ........................................................................................................ 1 W elcom e to Polycom Telepresence m 100 .......................................................................................
Page 5 - Getting Started with Polycom Telepresence m100; Welcome to Polycom Telepresence m100; Starting Polycom Telepresence m100; Activating Your Software
1 Getting Started with Polycom Telepresence m100 Welcome to Polycom Telepresence m100 Polycom Telepresence m 100 is an easy-to-use video conferencing application that lets you see and hear the people you call. W ith Polycom Telepresence m100, you can connect to anyone else who is using Polycom Telep...
Page 6 - First Steps with Polycom Telepresence m100; To Call a Sample Site from Your Contacts List
Polycom Telepresence m 100 Help Book 2 Note that you will need to set up an account if you don't have one. 3. Click Single Activation/Upgrade . Follow the onscreen instructions to request the activation key code. Make a note of this number for use during activation of your software. To activate Poly...
Page 7 - Calling and Answering; To place a call by choosing a name from your Contacts list:
3 Calling and Answering Placing a Call You can place a call by choosing a name from your Contacts list, the Directory, or your Recent Calls. You can also call by entering the calling inform ation yourself. Depending on the type of system you're using and the type of system you're calling, you can pl...
Page 8 - Answer; Ignore; Auto-answer incoming calls; Mute auto-answered calls; Ending a Call; Hang up; Participating in a Multipoint Call
Polycom Telepresence m 100 Help Book 4 Related Topics Searching for a Contact Participating in a Multipoint Call Configuring the Directory Services Answering a Call Answering a Call Ending a Call W hen you receive a call, you see a call notification that tells you who is calling. You can configure P...
Page 9 - To join a multipoint call:; To hang up from a multipoint call:; Tone Pad; Related Topics; Controlling the Far-End Camera; Related Topic
Calling and Answering 5 Som e virtual m eeting rooms allow the meeting organizer to specify calling information for all participants before the call starts. In this type of m ultipoint call, you simply answer the incom ing call. To join a multipoint call: >> Choose the virtual m eeting room nu...
Page 11 - Using the Contacts, Directory, and Recent Calls Lists; Managing Your Contacts; Using the Directory
7 Using the Contacts, Directory, and Recent Calls Lists Managing Your Contacts From your Contacts list, you can place calls with just a click. To add a person or system in the Directory to your Contacts list: 1. Click to open the Directory. 2. Type a nam e in the Search Text field. For exam ple, if ...
Page 12 - Configuring the Directory Service; To configure the Polycom GDS settings:
Polycom Telepresence m 100 Help Book 8 2. Type a nam e in the Search Text field. For exam ple, if you type and , your search m ay find Contacts such as Andrew Jones, Christine Anderson, or Andover Conference Room . Related Topics Configuring the Directory Services Managing Your Contacts Searching fo...
Page 13 - Viewing Your Recent Calls; About your Recent Calls
Using the Contacts, Directory, and Recent Calls Lists 9 Authentication Type Specifies the protocol used for authentication with the LDAP server: NTLM, S IMPLE, or ANONYMOUS. If you are using a Polycom CMA server as the LDAP server, use the default setting NTLM. Use TLS Transport Layer Security Proto...
Page 15 - Seeing Details About a Contact; To see details about a contact :
Using the Contacts, Directory, and Recent Calls Lists 11 Seeing Details About a Contact Configuring the Directory Services You can see inform ation about each of your Contacts, including display nam e, call address, status, title, location, phone num ber, and email address. To see details about a co...
Page 17 - Working with Content; Showing the Desktop; Tip
13 Working with Content Showing the Desktop W hen you show your W indows desktop, all participants see the sam e content at the same tim e. You can show slides, spreadsheets, or any other type of file. Everyone sees everything on your W indows desktop, including the cursor. The far end cannot contro...
Page 19 - Customizing Your Polycom Telepresence m100 Environment; Showing and Hiding the PIP; Configuring Alerts; Ring once; Viewing Full-Screen Video
15 Customizing Your Polycom Telepresence m100 Environment Showing and Hiding the PIP During a call, you can verify the video you're sending to the far end by turning on the Picture-in-Picture window (the PIP). The PIP appears in the corner of the m ain video window. You can turn it on or off any tim...
Page 20 - Hiding and Showing Your Video Preview Window; To hide your video preview window:
Polycom Telepresence m 100 Help Book 16 Placing a Call Showing and Hiding the PIP Hiding and Showing Your Video Preview Window Ending a Call W hen you're not in a call, the video from your cam era is displayed in a window above your Contacts list. You can hide this window, if you prefer. You can als...
Page 21 - Setting Up Your Camera and Audio; Choosing a Camera; To choose a camera for a call:; Specifying Audio Preferences; To specify audio preferences:; Adjusting the Volume; To adjust the speaker volume:
17 Setting Up Your Camera and Audio Choosing a Camera You m ay need to use different cam eras in different environm ents. For exam ple, you m ay use a webcam with your laptop when you work from your office, but you need to use the laptop's built-in cam era when you work from home. Instead of reconfi...
Page 22 - To mute or unmute the microphone:
Polycom Telepresence m 100 Help Book 18 To mute or unmute the microphone: >> Click on the toolbar. To mute the microphone automatically: 1. From the m ain window, click Menu > Preferences > General . 2. Select Mute auto-answered calls . W hen your microphone is m uted during a call, The ...
Page 23 - Configuring Network Settings; Specifying Your Network Preferences; To specify your network type:; Specifying Call Settings; To open media ports in the firewall:
19 Configuring Network Settings Specifying Your Network Preferences Polycom Telepresence m 100 autom atically adjusts to give you the best call quality for your connection type. You can allow Polycom Telepresence m 100 to autom atically determ ine your connection type, or you can specify it yourself...
Page 24 - To specify bandwidth:; To set up encr yption:; To enable NAT and specify the external IP address:; Specifying H.323 Settings
Polycom Telepresence m 100 Help Book 20 • Port 5060 (TCP and UDP): SIP To specify bandwidth: 1. From the m ain window, click Menu > Preferences > Call Settings . 2. Click Asymmetric Network if you are using an ADSL connection in which the network transmitting bandwidth is significantly differe...
Page 25 - To specify SIP settings:
Configuring Network Settings 21 • Specify - Calls use the specified gatekeeper. Gatekeeper IP Address Specifies the IP address or nam e of the gatekeeper. H.323 Alias Specifies the nam e that gatekeepers use to identify this system . You can make Point-to-point calls using H.323 Alias (Nam e) if bot...
Page 27 - Configuring System Safeguards; Setting Up Encryption; Settings
23 Configuring System Safeguards Setting Up Encryption The encryption setting applies to all calls to and from Polycom Telepresence m 100. W hen you see at the bottom of the screen, the call is encrypted. W hen you see at the bottom of the screen, the call is not encrypted. By holding your cursor ov...
Page 31 - Solving Problems; Troubleshooting
27 Solving Problems Troubleshooting Symptom Corrective Action Video My cam era is not listed in the device selection list. Ensure that the cam era is not in use by another application. Restart Polycom Telepresence m100. Reinstall your video device using the installation CD provided by the device's m...
Page 33 - Collecting Diagnostic Information; To collect Polycom Telepresence m100 Diagnostics:
Preference Pages 29 the integrated speakers. Far-end participants hear poor audio Place the m icrophone farther from the person speaking. Speaking too close to the m icrophone can cause poor audio quality. I don't hear audio from others. Ensure that the far-end audio is not m uted. Ensure that your ...
Page 35 - Preference Pages; Preferences: General; Preferences: Call Settings
31 Preference Pages Preferences: General Display Name Enter or change the system nam e in this field. This nam e appears on the screen for the far site when you are m aking calls. Auto-answer incoming calls Allows the system to answer calls autom atically. Mute auto-answered calls Allows the system ...
Page 36 - Preferences: Directory
Polycom Telepresence m 100 Help Book 32 Maximum Transmit Bandwidth Sets the maxim um bandwidth for outgoing calls when asymm etric network is enabled. AES Encryption Specifies whether the system uses AES encryption. Settings Description Off The system places and accepts only unencrypted calls. The s...
Page 39 - Preferences: Processor
Copyrights and Legal Notices 35 User Name Specifies the user nam e for authentication with a Registrar Server. Domain If you use Broadworks SIP server, specifies the domain nam e for authentication with a Registrar Server. If you use Polycom DMA server as the SIP server, leave the dom ain blank. Pas...
Page 40 - Preferences: Change Password
Polycom Telepresence m 100 Help Book 36 Preferences: Configuration You can view details about the configuration of the Polycom Telepresence m100, including the IP address, the H.323 alias, the H.323 extension (E.164), and the SIP address. Related Topics Specifying H.323 Settings Configuring the Dire...
Page 41 - Preferences: Retrieve Password; Preferences: Feature Access; Preferences: User Profile
Copyrights and Legal Notices 37 Lets you set the Security Question and a answer to this question. If you forget your password, you need to answer the correct answer to the security question to retrieve your password. Security Question Sets a security question for retrieving password. Your Answer Set...
Page 42 - Preferences: Call Statistics
Polycom Telepresence m 100 Help Book 38 You can im port or export the following user data: User data Description Call Log The people and systems you've called and those who have called you. Local Contacts The people and systems in your Contacts list. Configuration Your Polycom Telepresence m 100 Pre...
Page 43 - Preferences: Media Statistics
Copyrights and Legal Notices 39 Total num ber of calls that your system has successfully placed since installation or since the last software update. Call Type Specifies whether the call is SIP or H.323. AES Encryption Check Code The check code of encrypted calls. People Video Encrypted (Tx) The enc...
Page 45 - Save Log
Copyrights and Legal Notices 41 Preferences: Log Save Log Lets you create a file containing the Polycom Telepresence m 100 log and inform ation about your system . Related Topics Placing a Call Collecting Diagnostic Inform ation
Page 47 - Open Source Licenses; Java Binary Code License Agreement
43 Copyrights and Legal Notices Copyright © 2011 All rights reserved. Polycom ® and the Polycom logo are registered trademarks of Polycom All other product and com pany nam es are the trademarks or registered tradem arks of their respective owners. This software is based in part on the work of the I...
Page 49 - JCIFS LICENSE
Copyrights and Legal Notices 45 SUPPLEMENTAL LICENSE TERMS These Supplem ental License Term s add to or modify the terms of the Binary Code License Agreement. Capitalized terms not defined in these Supplem ental Term s shall have the same m eanings ascribed to them in the Binary Code License Agreem ...
Page 54 - NO WARRANTY; OpenSSL LICENSE
Polycom Telepresence m 100 Help Book 50 NO WARRANTY 15. BECAUSE THE LIBRARY IS LICENSED FREE OF CHARGE, THERE IS NO W ARRANTY FOR THE LIBRARY, TO THE EXTENT PERMITTED B Y APPLICABLE LAW . EXCEPT W HEN OTHERW ISE STA TED IN W RITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE LIB RARY "...
Page 55 - Original SSLeay License
Copyrights and Legal Notices 51 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the docum entation and/or other m aterials provided with the distribution. 3. All advertising materials m entioning features or use of ...
Page 56 - ares LICENSE; Expat LICENSE; JpegLib README
Polycom Telepresence m 100 Help Book 52 DAMAGES (INCLUDING, BUT NOT LIM ITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUS INESS INTERRUP TION) HOW EVER CAUSED AND ON ANY THEORY OF LIABILITY, W HETHER IN CONTRACT, S TRICT LIABILITY, OR TORT (INCLUDING NEGLIGE...
Page 57 - OVERVIEW
Copyrights and Legal Notices 53 README for release 8b of 16-May-2010 This distribution contains the eighth public release of the Independent JPEG Group's free JPEG software. You are welcom e to redistribute this software and to use it for any purpose, subject to the conditions under LEGAL ISSUES, be...
Page 58 - LEGAL ISSUES
Polycom Telepresence m 100 Help Book 54 W e provide a set of library routines for reading and writing JPEG im age files, plus two sam ple applications "cjpeg" and "djpeg", which use the library to perform conversion between JPEG and som e other popular im age file form ats. The libra...
Page 59 - REFERENCES
Copyrights and Legal Notices 55 The Uni x configuration script "configure" was produced with GNU Autoconf. It is copyright by the Free Software Foundation but is freely distributable. The sam e holds for its supporting scripts (config.guess, config.sub, ltm ain.sh). Another support script, i...
Page 60 - ARCHIVE LOCATIONS; log4j LICENSE
Polycom Telepresence m 100 Help Book 56 ARCHIVE LOCATIONS The "official" archive site for this software is www.ijg.org. The m ost recent released version can always be found there in directory "files". This particular version will be archived as http://www.ijg.org/files/jpegsrc.v8b.t...
Page 62 - Libxml2 LICENSE
Polycom Telepresence m 100 Help Book 58 6. Tradem arks. This License does not grant perm ission to use the trade names, trademarks, service m arks, or product nam es of the Licensor, except as required for reasonable and custom ary use in describing the origin of the W ork and reproducing the conten...
Page 63 - jTDS LICENSE
Copyrights and Legal Notices 59 jTDS LICENSE GNU LESSER GENERAL PUBLIC LICENSE Version 2.1, February 1999 Copyright (C) 1991, 1999 Free Software Foundation, Inc. 59 Tem ple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is perm itted to copy and distribute verbatim copies of this license docum...
Page 68 - as3crypto LICENSE
Polycom Telepresence m 100 Help Book 64 Also add inform ation on how to contact you by electronic and paper mail. You should also get your em ployer (if you work as a programm er) or your school, if any, to sign a "copyright disclaim er" for the library, if necessary. Here is a sam ple; alte...
Page 69 - THIRD PARTY LICENSE
Copyrights and Legal Notices 65 Additionally, the MD5 algorithm is covered by the following notice: Copyright (C) 1991-2, RSA Data Security, Inc. Created 1991. All rights reserved. License to copy and use this software is granted provided that it is identified as the "RSA Data Security, Inc. MD5...
Page 79 - Apache Software License
Copyrights and Legal Notices 75 EXCLUSION OR LIMITA TION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THAT EXCLUSION AND LIM ITA TION MAY NOT APPLY TO RECIP IENT. 11. Indem nity. Recipient shall be solely responsible for damages arising, directly or indirectly, out of its utilization of rights under t...
Page 82 - Cryptix General License
Polycom Telepresence m 100 Help Book 78 David Megginson, david@m egginson.com 2000-05-05 The following software m ay be included in this product: Cryptix; Use of any of this software is governed by the terms of the license below: Cryptix General License Copyright © 1995-2003 The Crypti x Foundation ...
Page 100 - GNU LGPL infor mation
Polycom Telepresence m 100 Help Book 96 7. Disclaimer of W arranty. Unless required by applicable law or agreed to in writing, Licensor provides the W ork (and each Contributor provides its Contributions) on an "AS IS" BASIS, W ITHOUT W ARRANTIES OR CONDITIONS OF ANY KIND, either express or ...