Page 3 - About This Guide; Polycom Model Numbers
PN: 1725-36122-001_M.doc 3 About This Guide This document explains installation and operation of Polycom’s SpectraLink 6300 MCU and Base Stations. The installation process connects the SpectraLink 6000 System to the facility’s telephone system, and activates the SpectraLink 6000 Wireless Telephones....
Page 4 - Customer Support
SpectraLink 6300 MCU: Facility Preparation PN: 1725-36122-001_M.doc 4 Customer Support Polycom wants every customer to have a successful installation. Please refer questions to the Customer Support Hotline at (800) 775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time. ...
Page 5 - Contents
PN: 1725-36122-001_M.doc 5 Contents 0 About This Guide ...................................................................... 3 Polycom Model Numbers ..................................................................3 Related Documents ...................................................................
Page 9 - Installation Overview
PN: 1725-36122-001_M.doc 9 Installation Overview Installation has three phases. In most cases, a separate person is responsible for each phase. 1. Site preparation and wire installation: Usually done by a wire technician or contractor, with the assistance of a customer representative such as a proje...
Page 10 - Installation Steps and Responsibilities
SpectraLink 6300 MCU: Facility Preparation PN: 1725-36122-001_M.doc 10 Installation Steps and Responsibilities 9 Task Description Wire Contractor or Electrician Field Service Engineer Customer Project Mgr/ Sys Admin Site Preparation Required materials provided by customer 9 Prepare location and arra...
Page 13 - The Master Control Unit
PN: 1725-36122-001_M.doc 13 SpectraLink 6000 System Components The Master Control Unit The Master Control Unit is the processing center for calls to and from the SpectraLink 6000 System. It consists of at least one primary shelf (MCS300) and may have up to 19 expansion shelves. Residing adjacent to ...
Page 16 - Base Stations
SpectraLink 6300 MCU: Facility Preparation PN: 1725-36122-001_M.doc 16 Operator’s Console and software when the card is installed. Interface Modules of different interface types can be mixed within a shelf. Interface Modules are “hot swappable”; they can be removed and replaced without affecting ser...
Page 17 - SpectraLink 6000 Wireless Telephones
SpectraLink 6000 Wireless Telephone Components PN: 1725-36122-001_M.doc 17 ccSpectraLink 6000 System The ccSpectraLink 6000 System (WTS) is designed to meet the high simultaneous call capacity and advanced level of telephone feature integration of the call center environment. The ccSpectraLink 6000 ...
Page 18 - Operator’s Console
SpectraLink 6300 MCU: Facility Preparation PN: 1725-36122-001_M.doc 18 SpectraLink 6020 Wireless Telephone Each handset requires a line appearance (port) from the telephone system. Typically the handset extension number corresponds with the user’s internal telephone extension number. On most switchi...
Page 19 - Site Preparation
PN: 1725-36122-001_M.doc 19 Site Preparation The following steps must be completed before installing the system hardware. If the steps are not already completed refer to each individual section for details. MCU location prepared. Typically the MCU is installed in the telephone equipment room. This...
Page 20 - Required Materials Provided by Customer
SpectraLink 6300 MCU: Facility Preparation PN: 1725-36122-001_M.doc 20 Required Materials Provided by Customer Required hardware Rack The shelves are designed to fit into a 19” mounting rack. Each shelf measures 15” high x 19” wide x 9” deep, and weighs approximately 35 pounds fully loaded. Back...
Page 22 - Prepare Location for Shelves
SpectraLink 6300 MCU: Facility Preparation PN: 1725-36122-001_M.doc 22 unlimited access to the Customer Support Hotline for additional assistance. Union labor In some areas strict labor union rules will preclude the Polycom representative’s ability to install the equipment without union assistance. ...
Page 26 - Prepare Power for Shelves; Run Cables to Base Station Locations
SpectraLink 6300 MCU: Facility Preparation PN: 1725-36122-001_M.doc 26 Prepare Power for Shelves The SpectraLink 6300 MCU requires a -48V DC power source. The -48V connection is comprised of three wires: -48, +48 (neutral), and ground. Polycom recommends that a licensed electrician install the -48V ...
Page 28 - Terminate Cables at Base Station Locations
SpectraLink 6300 MCU: Facility Preparation PN: 1725-36122-001_M.doc 28 Run all cable before attaching the RJ-45 connectors to the Base Stations. Label both the demarcation block end and the Base Station end of each wire with the Base Station number using a wire tie marker or other form of marker. Re...
Page 29 - Prepare Demarc Blocks
Site Preparation PN: 1725-36122-001_M.doc 29 When wiring multiple power pairs, use the following table as a guide. Pair Function Pin #s 1 Data 1,2 2 PWR 1 7,8 3 PWR 2 4,5 4 PWR 3 6,3 Power pairs are polarity sensitive; pins 7, 4, and 6 must be the same polarity. Prepare Demarc Blocks Interface Modul...
Page 32 - Install Demarc Blocks
SpectraLink 6300 MCU: Facility Preparation PN: 1725-36122-001_M.doc 32 Install Demarc Blocks The demarcation blocks used to connect the telephone system and Base Stations to the MCU should be installed on a typical telephone facility backboard. A 1/2” or 3/4” thick board mounted on the wall near the...
Page 39 - System Installation; Facility Analysis; Check Components
PN: 1725-36122-001_M.doc 39 System Installation Facility Analysis Check the site to be sure pre-installation work has been completed correctly. This includes: Location chosen for the shelves is adequate. Rack (if rack mounted) is properly secured or backboard (if wall mounted) is properly prepar...
Page 41 - Install Shelves
System Installation PN: 1725-36122-001_M.doc 41 Install Shelves Rack mount To install shelves in the rack, slide the shelves into the rack and secure them to the rack using 8 screws, 1/4” minimum length. Wall mount At this point in the installation process, there should be a backboard securely faste...
Page 42 - Install Intershelf Junction Panel
SpectraLink 6300 MCU: Facility Preparation PN: 1725-36122-001_M.doc 42 Install Intershelf Junction Panel The Intershelf Junction Panel (JPI300) is to be installed only in restricted access areas (dedicated equipment rooms, equipment closets, or the like), in accordance with Articles 110-16, 110-17, ...
Page 44 - Install Cards
SpectraLink 6300 MCU: Facility Preparation PN: 1725-36122-001_M.doc 44 Before turning on the power switch, use a voltmeter to verify that the terminal labeled - 48V is negative with respect to the terminal labeled + 48V. Install Cards Cards contain components that may be damaged by electrostatic dis...
Page 47 - Connect the Intershelf Junction Panel
System Installation PN: 1725-36122-001_M.doc 47 Connect the Intershelf Junction Panel The Intershelf Junction Panel converts the RJ-21 connections on the system controller to the RJ-45 connections on the expansion shelf controller. Intershelf Junction Panel (JPI300) To connect the Intershelf Junctio...
Page 49 - Install Base Stations; Mount Base Stations on Dropped Tile Ceilings
PN: 1725-36122-001_M.doc 49 Install Base Stations Be sure the Base Station is positioned clear of anything that might damage it. The Base Station should be well above head height, away from doors and other objects that might strike it, and away from areas open to the elements or possible water leaks...
Page 50 - Mount Base Stations on Finished Ceilings
SpectraLink 6300 MCU: Facility Preparation PN: 1725-36122-001_M.doc 50 4. When properly attached the Base Station should sit almost flush against the ceiling and be tightly attached to the clip and T-bar grid work. 5. Once the Base Station is anchored to the fastener, lift the acoustical tile and pl...
Page 51 - Install Outdoor Base Stations
Install Base Stations PN: 1725-36122-001_M.doc 51 Install Outdoor Base Stations Outdoor Base Stations (RCO400) are equipped with a protective enclosure, designed to be mounted to a wall or pole. After the enclosure is mounted, the Base Station is inserted in the enclosure and connected. The customer...
Page 52 - Power Up and Check Diagnostics
SpectraLink 6300 MCU: Facility Preparation PN: 1725-36122-001_M.doc 52 5. Screw the protective cover onto the Base Station enclosure. Power Up and Check Diagnostics Turn the power switch in the upper left of the Primary and Expansion Shelves on. After a slight delay, the lights on the cards will cyc...
Page 53 - System Initialization
PN: 1725-36122-001_M.doc 53 System Initialization Before the system can be tested or operated, the administration and maintenance PC must be installed and connected to the MCU, the system must be configured, and the handsets and Base Stations must be registered. Refer to the SpectraLink 6300 MCU: Op...
Page 55 - Test System; Voice-test each Base Station
PN: 1725-36122-001_M.doc 55 Test System The system should now be tested to ensure that it is functioning correctly. Power cycle the system. Verify that all Base Stations download and go to a running status. This takes about 30 seconds after connecting the Base Station cable to the Base Station’s RJ-...
Page 56 - Run Listen Verify Diagnostic
SpectraLink 6300 MCU: Facility Preparation PN: 1725-36122-001_M.doc 56 Run Listen Verify Diagnostic The Listen Verify diagnostic is used to determine if Base Stations are performing correctly. See SpectraLink 6300 MCU: Operator’s Console for details. When the test is run, each each Base Station stop...
Page 57 - Site Certification
PN: 1725-36122-001_M.doc 57 Site Certification The Polycom field service engineer should not leave the site before contacting Polycom to perform remote install verification. The field service engineer should contact a Polycom engineer on the technical support line at 800-775-5330. The hours of opera...
Page 59 - Installation Forms; Site Preparation Checklist
PN: 1725-36122-001_M.doc 59 Installation Forms This section contains the following forms: • Site Preparation Checklist • Base Station Location Worksheet • Extension Assignments Worksheet • Customer Acceptance Form Copy these forms as needed. Be sure to maintain completed forms for future reference. ...
Page 61 - Base Station Location Worksheet
Installation Forms PN: 1725-36122-001_M.doc 61 Base Station Location Worksheet Shelf Number: ________ Interface Module: ________ Base Station # Location (e.g.: building, floor #, detailed description) Interface Module Circuit # Base Station 1 1 Base Station 2 2 Base Station 3 3 Base Station 4 4 Base...
Page 62 - Extension Assignments Worksheet
SpectraLink 6300 MCU: Facility Preparation PN: 1725-36122-001_M.doc 62 Extension Assignments Worksheet Shelf: _______ Interface Module: _______ Handset # Ext. # Name Interface Module Circuit # Comment Handset Serial # Handset 1 1 Handset 2 2 Handset 3 3 Handset 4 4 Handset 5 5 Handset 6 6 Handset 7 ...
Page 63 - Customer Acceptance Form
Installation Forms PN: 1725-36122-001_M.doc 63 Customer Acceptance Form Customer Name: _____________________________________________________________________ Lease number (if applicable):___________________________________________________________ Schedule number (if applicable):______________________...
Page 65 - Safety Notices
PN: 1725-36122-001_M.doc 65 Safety Notices WARNING: Changes or modifications to this equipment not approved by Polycom may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment. WARNING: Polycom products contain no user-serviceable p...
Page 67 - Index
PN: 1725-36122-001_M.doc 67 Index A Attenuation............................................................27 B Base Stations ..........................................................16 Cabling ........................................................26, 28 High Density.................................