Page 4 - Introduction; IP 600 SIP package. Check
1 Thank you for choosing SoundPoint ® IP 600 SIP, a full-duplex, hands-free phone running the industry standard Ses-sion Initiation Protocol (SIP). This unit provides business telephony features and functions such as Multiple Call Appear-ances, Call Hold, Transfer, and Confer-ence over an IP network...
Page 5 - Installing SoundPoint; IP 600 SIP phone. If you require; Connecting Network and Power Source; AC Power Option
2 Installing SoundPoint ® IP 600 SIP This section provides basic installation instructions and information for obtaining the best performance with the Sound-Point ® IP 600 SIP phone. If you require additional information or assistance with your new phone, please contact your sys-tem administrator. T...
Page 6 - Place all cords in the recessed area
3 Connecting the Handset and Optional Headset Attaching the Base (Optional) 1. Connect the short, straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the phone. 2. Connect the headset (optional accessory) to the heads...
Page 7 - Features
4 Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Menu Messages Do Not Disturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Services Conference Transfer Redial Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold ...
Page 8 - Dial Pad; Key Descriptions
5 Feature Key Description Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Del Sel Menu Messages Do Not Disturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Services Call Lists Conference Transfer Redial Allows for hands-free communication du...
Page 9 - Placing a Call; Name; Using SoundPoint; NewCall
6 Placing a Call Using the Handset: 1. To obtain dial tone, pick up the handset.2. Dial the desired number. OR Dial by SIP URL/IP address † : • After obtaining dial tone, press Name • Enter URL or IP (press * for “.” and # or “@”) • Press Send to complete the call. See also Headset Memory Mode. Duri...
Page 10 - Answering a Call; Press; Call Hold and Resume; Hold; Reject; Multiple Calls on Hold
7 Answering a Call Using the Handset: P ick up the handset. Using Hands-Free Speakerphone Mode: Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC 2 1...
Page 11 - Confrnc; Splitting a Conference; Transferring a Call; Trnsfer
8 General Key Use To navigate through menus and to enter data, these are useful tips: 1. Use Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Menu Messages Do Not Disturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Services Conference Transf...
Page 12 - Call Lists; Call Forwarding; Split; soft key to; Ending a Call
9 Call Timer Call duration on an active call is monitored through a local call timer. This is visible within the active call window on the display. Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Menu Messages Do Not Disturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WX...
Page 14 - Ring Type; Distinctive Ringing / Call; To add or edit a contact:
11 Ring Type Many ring types are available. Users can select different rings to distinguish be-tween lines or to have a different ring from their neighbor’s phone.To change the incoming ring: 1. Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Del Sel...
Page 15 - To search for a particular contact:; Contact Directory; Speed Dial; Example: To assign Jane to a Speed Dial key:; Contact
12 3. Enter fi rst and/or last name from the keypad. Press the 1/A/a soft key to select between numeric and up-per/lower case alphanumeric modes. Press the Encoding soft key to access special characters in other languages if necessary. 4. Enter the Contact number. This is a required fi eld and it must...
Page 16 - To remove a Speed Dial entry:; Edit; Multiple Lines; Multiple Keys Per Line
13 To quickly view a complete list of assigned speed dial entries, press Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Menu Messages Do Not Disturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Services Conference Transfer Redial . Dial dir...
Page 17 - Multiple Call Appearances; key to access the new call.; Answer; the incoming call to another exten-; during the first call and press
14 Multiple Call Appearances Each line on the phone can be configured to have one or more call appearances. More than one call appearance is useful if there is an active call and an incoming call arrives on the same line. In the example shown, extension 9301 is in an outbound call with 9304. The seco...
Page 18 - To listen to voice messages:
15 Shared Lines The phone supports shared lines ** . A shared line is indicated by a different line icon. In the diagram, the first line is private and the second line is shared. If two phones share a line, an incoming call to that number will cause both phones to ring. The call can be answered on ei...
Page 19 - Distinctive Ringing / Call Treatment; To set a distinctive ring for a local contact:; Ring; then; Save
16 Distinctive Ringing / Call Treatment Users can set distinctive incoming ringing tones for contacts in their local directory. This allows identifica-tion of a contact by a specific ring tone. To set a distinctive ring for a local contact: 1. Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 ...
Page 20 - Advanced, Restart Phone; Optional Features; To read text messages:; Instant
17 Text Messaging Users can send and receive Text messages on the phone. SIP Instant (Text) Messag-ing is supported in real-time. Received messages will be indicated by a flashing Message Waiting Indicator LED on the front of the phone and optionally a visual notification on the display. In the case o...
Page 21 - To send a text message:; Instant Messages; To add or delete a contact from your buddy list, or block a contact:
18 To send a text message: Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Menu Messages Do Not Disturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Services Conference Transfer Redial Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WX...
Page 23 - No Display, Incorrect Display, or Bad Contrast; Troubleshooting; No Ringing; Headset
20 No Dial-Tone Verify power is correctly applied to the SoundPoint ® IP 600 SIP phone: • Check that the display is illuminated.• Make sure the LAN cable is inserted properly at the rear of the phone (try unplugging and re-inserting the cable). • If using inline powering, check that the switch is su...
Page 24 - Safety and Compliance; Class B Digital Device or Peripheral
21 No Response from Feature Key Presses Verify phone is in active state: • Make a call to the phone to check for inbound call display and ring-ing as normal. If successful, try to press feature keys within the call to access Directory or Buddy Status for example. • Press Hold Del Sel 1 3 DEF 5 JKL 4...
Page 25 - This SoundPoint; Polycom Limited Warranty
22 Modifications In accordance with Part 15 of the FCC Rules, the user is cautioned that any chang-es or modifications not expressly approved by Polycom, Inc. could void the user’s authority to operate the equipment. Installation Instructions Installation must be performed in accor-dance with all rele...
Page 26 - Exclusions; agreements applicable to your product.
23 are replaced will become the property of Polycom. Replacement products or parts may be new or reconditioned. Polycom warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. Products returned to Pol...
