Polycom IP 501 - Manual

SoundPoint

®

IP 501

Quick User Guide

Basic Phone Features
Customizing Your Phone

Applies to phones running SIP 2.2 or
later.

For detailed information please consult
the comprehensive SoundPoint IP 501
User Guide available at:

www.polycom.com/support/voicedocum
entation

©2007 Polycom, Inc. All rights reserved.

Polycom, the Polycom logo and SoundPoint are registered
trademarks of Polycom, Inc. in the U.S. and various countries.
All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice.

BASIC PHONE FEATURES

PLACING A CALL

:

nd dial the

nd

:

press the

Using the Handset

Pick up the handset a
number or dial the number first, a
then pick up the handset.

Using the hands-free Speakerphone

1. With the handset on-hook, press:

-

any assigned line key, or

-

the

NewCall

soft key.

2. Dial the number.
Or dial the number, and then

Dial

soft key.

Using the optional Headset:

1. With the headset connected

-

any assigned line key, or

, press:

-

the

NewCall

soft key.

2. Press

.

Dial the desired number.

3.

Or dial the number, and then press

.

During a call, you can alternate
between handset, headset, or h

free modes by pressing the

ands-

or

keys, or picking up the handset.

NSWERING A CALL

A

Using the Handset:

Pick up the handset.

Using the Speakerphone:

Press:

-

,

-

he li

or

t

ne

-

Ans

key, or

the

wer

soft

Using the option

key.

al Headset:

Press

.

Incoming calls may be ignored by
pressing the Reject soft key or

during ringing.

ENDING A CALL

t:

EndCall

soft key.

Using the Handse

Hang up or press the

Using the Speakerphone:

Press

or the

EndCall

so

Using the optional Headset

ft key.

:

Press

or the

EndCall

soft key.

MICR

HONE MUTE

OP

During a call, press

.

all modes: handset, headset, and

Mute applies to

hands-free. You can hear all other
parties while Mute is enabled.

To turn off Mute, press

again.

CALL HOLD AND RESUME

1. During a call, press

or t

soft key.

he

Hold

2. Press

again, the

Resume

soft

key, or the li

.

OCAL CONFERENCE CALLS*

e

ne key to retrieve the call

L

To create a three-way conferenc
call:

1. Call the first party.
2. Press

or the

to create a ne

Confrnc

soft key

,

w call (the active call is

placed on hold).
3. Place a call to the second party.
4. When the second party answers
press

or the

Confrnc

soft ke

again to join all parties in the
conference.

y

ce

her

ncing is an optional feature that must be

on the call server. Particulars and menu

y vary.

When a conference has been

soft key

established, pressing the Split
will split the conference into two calls
on hold.

Placing the call on hold on the

will

.

conference originator’s phone
place the entire conference on hold

A conference may be created at any
time between an active call and a cal
on hold (on the same or another line)
by pressing the Join soft key.

l

Ending the call on the conferen
originator’s phone will allow the ot
parties to continue the conference.

______

* - Confere
configured
options ma

CALL TRANSFER

1. During a call, press

or the

rnsfer

soft key

T

(the active call is

umber

h

party,

placed on hold).
2. Place a call to the n

to whic

you want to transfer the call.
3. After speaking with the second

press

or the

Trnsfer

soft key to

complete the transfer.

o enable call forwarding:

. Press the

Forward

soft key from the

press

Press the Blind soft key to transfer the
call without speaking to the second
party

.

Transfer may be cancelled during
establishment by pressing the Cancel
soft key. The original call is resumed

.

CALL FORWARDING

T

1
phone’s idle display or

and select

Features

and

Forward

.

ber of

nfirm

the

press

2. Select a

Forwarding Type

from

Always

,

No Answer

, and

Busy

.

3. For all types, enter a number to
forward all future calls to.
4. For

No Answer

, enter the num

rings before forwarding.
5. Press the

Enable

soft key to co

Call Forwarding. A moving arrow icon
appears for that line to confirm Call
Forwarding is enabled

To disable call forwarding:

1. Press the

Forward

soft key from

hone’s idle display or

p

and select

Features

and

Forward

.

he

aling

-based application), then

y.

2. Select a

Forwarding Type

from

Always

,

No Answer

, and

Busy

.

3. Press the

Disable

soft key.

Call forwarding is not available on
shared lines.

If call forwarding is configured on t
call server (invoked using * code di
or from a PC
particulars and menu options may var

SoundPoint IP 501 Quick User Guide. 1725-11515-001 Rev. C 7/2007

1