Page 2 - Contents; Installing SoundPoint
Contents Introduction ...................................................... 1 Parts List .......................................................... 1 Installing SoundPoint ® IP 430 SIP ......................... 2 Connecting Network and Power Source ...................................... 2 Connectin...
Page 4 - Introduction
1 Thank you for choosing SoundPoint ® IP 430 SIP, a full-duplex, hands-free phone running the industry standard Ses- sion Initiation Protocol (SIP). This unit provides business telephony features and functions such as Multiple Call Appear- ances, Call Hold, Transfer, and Confer- ence over an IP netw...
Page 5 - Connecting Network and Power Source; AC Power Option
2 Installing SoundPoint ® IP 430 SIP This section provides basic installation instructions and information for obtaining the best performance with the Sound- Point ® IP 430 SIP phone. If you require additional information or assistance with your new phone, please contact your sys- tem administrator....
Page 6 - Deskmount Method
3 Connecting the Handset and Optional Headset Attaching the Base (Optional) 1. Connect the short, straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the phone. 2. Connect the headset (optional accessory) to the heads...
Page 7 - Wallmount Method
4 4. With mounting tab of the base unit facing up, fasten the base unit to wall using wall anchors (not included). Snap the SoundPoint ® IP 430 into place. Wallmount Method 2. On the back of the phone, remove the key located behind the hook- switch. (See below.) 3. Reposition it so that the end tab ...
Page 8 - Features
5 Features Line/Speed Dial Keys Speakerphone Microphone Mute Headset Feature Keys Access important features using these keys. Dial Pad These 12 keys provide the 10 digits, alphabetic, and special characters available in context sensitive applications. Display Control Keys Use the arrow keys to scrol...
Page 9 - Dial Pad; Key Descriptions
6 Feature Key Description Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Del Sel Menu Messages Do Not Disturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Services Call Lists Conference Transfer Redial Allows for hands-free communication du...
Page 10 - Placing a Call; Name; Using SoundPoint; NewCall
7 Placing a Call Using the Handset: 1. To obtain dial tone, pick up the handset. 2. Dial the desired number. OR Dial by SIP URL/IP address † : • After obtaining dial tone, press Name • Enter URL or IP (press * for “.” and # or “@”) • Press Send to complete the call. See also Headset Memory Mode. Dur...
Page 11 - Resume; Answering a Call; the; Answr; soft key; Call Hold and Resume; Reject; Multiple Calls on Hold
8 If multiple calls are on hold on a single line key, use the arrow keys to switch be- tween the calls then press the Resume soft key to retrieve the desired call. If more than two calls are on hold on a single key, an indication will appear on the display, for example “2/3” shows that this is the s...
Page 12 - Ending the call on the conference; Splitting a Conference
9 General Key Use To navigate through menus and to enter data, these are useful tips: 1. Use Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Menu Messages Do Not Disturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Services Conference Transf...
Page 13 - Trnsfr; Dial; Call Timer; EndCall; Redial; Placed Calls; Blind
10 1. During a call, press the Trnsfr soft key (the active call is placed on hold). 2. Dial the number to which you want to transfer the call. OR Use the arrow keys to access speed dial numbers, missed, placed, and received call lists. From one of these lists, press the Dial soft key. 3. Press the T...
Page 14 - Volume Adjustment
11 Calls may be Forwarded (Diverted) to another extension as follows: 1. Press the Fwd soft key from the phone’s idle display or press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Men...
Page 16 - Ring Type; Distinctive Ringing / Call; Call Lists; Answer; Contact Directory
13 Ring Type Many ring types are available including a “Silent Ring”. Users can select different rings to distinguish between lines or to have a different ring from their neighbor’s phone.To change the incoming ring: 1. Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OP...
Page 17 - To add or edit a contact:; To search for a particular contact:; Speed Dial; Example: To change a Speed Dial key assignment:
14 To add or edit a contact: 1. Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 and select F...
Page 18 - Multiple Lines; To dial a number assigned to a Line Key,
15 To quickly view a complete list of assigned speed dial entries, press Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Menu Messages Do Not Disturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Services Conference Transfer Redial from the i...
Page 19 - Multiple Call Appearances
16 Multiple Call Appearances Each line on the phone can be configured to have one or more call appearances. More than one call appearance is useful if there is an active call and an incoming call arrives on the same line. In the example shown, extension 2020 is in an outbound call with 2024. The seco...
Page 20 - To listen to voice messages:; Message; Connct
17 Shared Lines The phone supports shared lines ** . A shared line is indicated by a different line icon. In the diagram, the first line is private and the second line is shared. If two phones share a line, an incoming call to that number will cause both phones to ring. The call can be answered on ei...
Page 21 - Distinctive Ringing / Call Treatment; To set a distinctive ring for a local contact:; Edit; Ring; Save
18 Distinctive Ringing / Call Treatment Users can set distinctive incoming ringing tones for contacts in their local directory. This allows identifica- tion of a contact by a specific ring tone. To set a distinctive ring for a local contact: 1. Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8...
Page 22 - Advanced, Restart Phone; Optional Features; To read text messages:; Instant
19 Text Messaging Users can send and receive Text messages on the phone. SIP Instant (Text) Messag- ing is supported in real-time. Received messages will be indicated by a flashing Message Waiting Indicator LED on the front of the phone and optionally a visual notification on the display. In the case ...
Page 25 - No Display, Incorrect Display, or Bad Contrast; Troubleshooting; No Ringing; Headset; No Audio on Headset
22 No Dial-Tone Verify power is correctly applied to the SoundPoint ® IP 430 SIP phone: • Check that the display is illuminated. • Make sure the LAN cable is inserted properly at the rear of the phone (try unplugging and re-inserting the cable). • If using inline powering, check that the switch is s...
Page 26 - No Response from Feature Key Presses; Safety and Compliance; Class B Digital Device or Peripheral; Display shows “Network Link is Down”
23 No Response from Feature Key Presses Verify phone is in active state: • Make a call to the phone to check for inbound call display and ring- ing as normal. If successful, try to press feature keys within the call to access Directory or Buddy Status for example. Part 15 Rules This device complies ...
Page 27 - Polycom Limited Warranty
24 Modifications In accordance with Part 15 of the FCC Rules, the user is cautioned that any chang- es or modifications not expressly approved by Polycom, Inc. could void the user’s authority to operate the equipment. Installation Instructions Installation must be performed in accor- dance with all re...
