Page 3 - Polycom Limited Warranty
Voice Mail ............................................................................ 16 Distinctive Ringing / Call Treatment ..................................... 16 Phone Reboot ...................................................................... 17 Optional Features .............................
Page 4 - Thank you for choosing the SoundPoint; Introduction; Check this list before installation to ensure; For SoundPoint
1 Thank you for choosing the SoundPoint ® IP 300/301 SIP. This unit provides busi-ness telephony features and functions such as Multiple Call Appearances, Call Hold, Transfer, and Conference over an IP network. In this User Guide you will find everything you need to quickly use your new phone. Be sur...
Page 5 - Installing SoundPoint; The SoundPoint; Connecting Network and Power Source; AC Power Option; OR
2 Installing SoundPoint ® IP 300/301 SIP This section provides basic installation instructions and information for obtaining the best performance with the Sound-Point ® IP 300/301 SIP phone. If you re- quire additional information or assistance with your new phone, please contact your system adminis...
Page 6 - Connect the short straight end
3 Connecting the Handset and Optional Headset Attaching the Base (Optional) 1. Connect the short straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the phone. 2. Connect the headset (optional accessory) to the headse...
Page 7 - For ringer and; Features
4 1 3 5 4 6 8 7 9 0 * ABC 2 DEF MNO JKL GHI TUV WXYZ OPER PQRS Hold Menu Redial Do Not Disturb 1 3 5 4 6 8 7 9 0 * ABC 2 DEF MNO JKL GHI TUV WXYZ OPER PQRS Hold Menu Redial Do Not Disturb Line/Speed Dial Keys Use these keys to activate up to two lines or one line and a speed dial that can be assigne...
Page 8 - Dial Pad; Key Descriptions
5 Feature Key Description Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Del Sel Menu Messages Do Not Disturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Services Call Lists Conference Transfer Redial Mutes audio transmission locally durin...
Page 9 - Using SoundPoint; Placing a Call; NewCall; to; See also Headset Memory Mode.; Dial; soft key or press the; key
6 Using SoundPoint ® IP 300/301 SIP Placing a Call Using the Handset: 1. To obtain dial tone, pick up the handset.2. Dial the desired number. Using Listen Mode: 1. With the handset on-hook, press Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Del Sel Menu Messages D...
Page 10 - Answering a Call; Pick up the handset.; Answer; soft key or the line key; Call Hold and Resume; soft key to retrieve the call.; Multiple Calls on Hold; Reject; soft key or; Resume; soft key to; Microphone Mute; During a call, press
7 Answering a Call Using the Handset: Pick up the handset. Using Listen Mode: Press the Answer soft key or the line key ( ). Using the Headset: Pressing Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My...
Page 11 - General Key Use; Next; Local Conferencing; Split; Splitting a Conference
8 General Key Use To navigate through menus and to enter data, these are useful tips: 1. Use and or the Next and Prev soft keys to scroll through lists. In some lists the Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Menu Messages Do Not Disturb ABC 2 1 DEF 3 5 4 M...
Page 12 - Transferring a Call; Blind; soft; Press the; soft key again or; soft key; Cancel; The original call is resumed.; Call Timer; Press the; EndCall
9 Transferring a Call A blind transfer (without consulta-tion) can also be supported by press-ing the Blind soft key. 1. During a call, press the Trnsfr soft key (the active call is placed on hold). 2. Dial the number to which you want to transfer the call or use the arrow keys to access speed dial ...
Page 13 - Call Forwarding; Redial; Placed Calls; Volume Adjustment
10 Call Forwarding Calls may be forwarded to another exten-sion as follows: 1. Press the Fwd soft key from the phone’s idle display or press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redi...
Page 14 - Select; Missed Call; Time and Date; Settings; Select
11 1. Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Del Sel Conference Forward Transfer Call Lists Speed Dial Redial Menu Voice Mail Do Not Disturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 . 2. Select Settings followed by Basic, P...
Page 15 - Display Contrast; Ring Type; Call Lists
12 Display Contrast To adjust the contrast on the display to a comfortable level: 1. Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC 2 1 DEF 3 5 4 ...
Page 16 - To add or edit a contact:; To search for a particular contact:; Contact List; for more
13 Contact List In addition to a directory of missed, placed, or received calls, the phone can store a local directory of 200 or more contacts*. You can add, delete, edit, dial, or search for any contact in this list through just a few key strokes. To add or edit a contact: *Limit depends on Server ...
Page 17 - Delete; Speed Dial; Save; Multiple Keys Per Line; from the idle display.
14 Multiple Lines Your SoundPoint ® IP 300/301 SIP can sup- port up to two lines, each associated with its own line key. Lines can be configured for private or shared lines.Typically, the top-most line key is reserved for the principal directory number of the phone. Depending on how your phone is con...
Page 18 - Multiple Call Appearances; Shared Lines; Shared lines are an optional
15 Multiple Call Appearances Each line on the phone can be configured to have one or more call appearances. More than one call appearance is useful if there is an active call and an incoming call arrives on the same line. In the example shown, there is in an outbound call with Bob Smith. The second fi...
Page 19 - Voice Mail; To listen to voice messages:; Distinctive Ringing / Call Treatment; then the
16 Voice Mail * Voice Mail is an optional feature configured on the server and may not be supported on your particular system. Contact your system adminis-trator to find out. † Screen options may vary with server-based application. Voice Mail can be accessed with a single key press. Contact your syste...
Page 20 - Phone Reboot; Advanced, Restart Phone; Text Messaging; Optional Features; To read text messages:
17 Phone Reboot Periodically, the phone may require a user reboot. Reasons for this include accepting a new configuration or new software.There are two ways to reboot the phone: ► Simultaneously press and hold the Do Not Disturb, Hold, and Volume keys (highlighted in the figure) for more than 3 second...
Page 21 - To add or delete a contact from your buddy list, or block a contact:; tact List; To send a text message:
18 Presence / Status / Buddy Lists The phone combines interactive message services and status monitoring to comple-ment a traditional messaging application such as email. Live interaction within a pool of phones is possible by monitoring the “presence” of the parties involved. Each phone can “watch”...
Page 23 - Troubleshooting; No Display, Incorrect Display or Bad Contrast
20 No Dial-Tone Verify power is correctly applied to the SoundPoint ® IP 300/301 SIP phone: • Check that the display is illuminated.• Make sure the LAN cable is inserted properly at the rear of the phone (try unplugging and re-inserting the cable). • If using in-line powering, check that the switch ...
Page 24 - No Audio on Headset; Headset; No Response from Feature Key Presses
21 No Audio on Headset Verify correct connections: • Ensure the headset is plugged into the jack marked Headset at the rear of the phone. • Ensure the headset amplifier (if present) is turned on and/or the volume is correctly adjusted. • Ensure the headset amplifier (if present) is turned on and/or th...
Page 25 - Safety and Compliance; Plugs Acts as Disconnect Device
22 Modifications In accordance with Part 15 of the FCC Rules, the user is cautioned that any chang-es or modifications not expressly approved Part 15 Rules This device is compliant with Part 15 of the FCC Rules. Operation is subject to the fol-lowing two conditions: 1. This device may not cause harmfu...
Page 26 - CE and VCCI Mark; This SoundPoint
23 Industry Canada (IC) This Class [B] digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada. CE and VCCI Mark This SoundPoint ® IP 300/301 SIP is marked with the CE mark. This mark indicates compliance with EEC directori...
Page 27 - Exclusions
24 Polycom will not be liable under this limited warranty if its testing and exami-nation disclose that the alleged defect or malfunction in the product does not exist or results from: • Failure to follow Polycom’s installa- tion, operation, or maintenance instruc-tions. • Unauthorized product modifi...
