Page 2 - Trademark
U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION ii Trademark Information Polycom®, the Polycom logo design, and ViewStation® are registered trademarks of Polycom, Inc., and MGC™, People+Content™, People On Content™, VS4000™, and VSX™ are trademarks of Polycom, Inc...
Page 3 - Contents
Contents Using the Remote Control .................................................................... 2 Calling and Answering.......................................................................... 3 Answering a Video Call .............................................................................
Page 5 - User’s Guide; for Polycom HDX Systems
User’s Guide for Polycom HDX Systems This guide includes overview information that you may find helpful when you’re just starting to learn about video conferencing or when you have experience, but you need a quick refresher. Polycom® HDX systems can be customized to show only those options used in y...
Page 6 - Using the Remote Control; Keyboard and use
U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 2 Using the Remote Control You use the remote control to place calls, adjust the volume, navigate screens, and select options. If you need to enter text, you can press number buttons using the text-entry method commo...
Page 7 - Calling and Answering; Answering a Video Call; To answer the call manually:; Placing a Video Call; Calling by Entering a Name or Number; To place a call by entering a name or number:
C ALLING AND A NSWERING © Polycom, Inc. 3 Calling and Answering Answering a Video Call The Polycom HDX system can answer incoming calls in one of these ways: The system prompts you to answer the calls manually. The system answers incoming calls automatically. To answer the call manually: ¾ Press...
Page 8 - Calling from the Recent Calls List; To place a call from the Recent Calls screen:; Calling from the Contacts or Speed Dial List; To place a call using the Speed Dial or Contacts list:
U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 4 Extension – If you need to dial an extension (E.164 address), enter the extension in the second entry field. If your system is not configured with a second entry field, you can enter the extension when the gatewa...
Page 9 - Calling from the Directory; To place a call from the directory:; Ending a Video Call; To hang up from a call:
C ALLING AND A NSWERING © Polycom, Inc. 5 Calling from the Directory The directory is a list of sites stored locally on the Polycom HDX system. If the system is registered with a global directory, the directory also includes entries from the global directory. To place a call from the directory: 1. P...
Page 10 - Types of Calls You Can Make; From...
U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 6 Types of Calls You Can Make Depending on your system configuration, you may be able to make calls using ISDN, IP, SIP, or V.35. The following table lists some possible call combinations. From… You can call… By dial...
Page 11 - Placing Audio-only Calls and Adding Audio-only Sites; Placing an Audio-only Call; To place an audio-only call from your system:; Adding an Audio-only Call to a Video Call; To add an audio-only call after your video call connects:; Adding a Video Call to an Audio-only Call; To add a video call after your audio-only call connects:
C ALLING AND A NSWERING © Polycom, Inc. 7 Placing Audio-only Calls and Adding Audio-only Sites You may be able to use your Polycom HDX system to place an audio-only call or add an audio-only call to a video conference. Placing an Audio-only Call You can place an audio-only call from Polycom HDX syst...
Page 12 - Ending an Audio-only Call; Controlling What You See; Selecting and Adjusting a Camera or Other Video Source; To select a near-site or far-site camera or other video source:
U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 8 Ending an Audio-only Call To hang up from an audio-only call: 1. Press Hang Up on the remote control. 2. Select the audio-only site from the Hang Up screen to hang up the call. If the person on the telephone hangs ...
Page 13 - To adjust a camera using the remote control:; Setting and Using Camera Presets; To move the camera to a preset:
C ONTROLLING W HAT Y OU S EE © Polycom, Inc. 9 To adjust a camera using the remote control: 1. Press Near or Far to select either near-site or far-site control. During a multipoint call being hosted by a system in the call, you can only adjust a camera at the far site that is currently speaking. 2. ...
Page 14 - To delete all presets:; Switching Between Full Screen Video and the Home Screen; To see the video in the full screen:
U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 10 To store a preset: 1. If you are in a call, press Near or Far, then choose a near-site or far-site camera or other video source. 2. If you selected a camera that supports electronic pan, tilt, and zoom, you can ad...
Page 15 - Enabling Dual Monitor Emulation; To enable Dual Monitor Emulation:
C ONTROLLING W HAT Y OU S EE © Polycom, Inc. 11 Enabling Dual Monitor Emulation Depending on your system configuration, you may be able to set your system for Dual Monitor Emulation (also called split-screen viewing). With Dual Monitor Emulation, you can see both the near and far sites on one monito...
Page 16 - Showing, Moving, and Turning Off the PIP; To swap the views shown in the PIP and the main screen:; Specifying When to Display the PIP; To specify when to display the PIP:
U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 12 Showing, Moving, and Turning Off the PIP Your system may be configured to display a Picture-in-Picture (PIP) window. During a call on a single-monitor system, the PIP displays what your main camera is sending to t...
Page 17 - Select this setting...; Controlling What You Hear; Adjusting Volume; To adjust the volume:; Muting the Microphone; To mute or unmute the microphone:
C ONTROLLING W HAT Y OU H EAR © Polycom, Inc. 13 4. Scroll to PIP, press , and select one of these settings: Select this setting… To show the PIP… Camera When you press any of the camera control buttons. On On connection and during the call. Off Only when you press Display on the remote control. 5. ...
Page 18 - Enjoying Stereo Audio in Video Calls; Showing Content; Showing Content from a Computer; Showing Content with People+Content IP; To install the People+Content IP application on a computer:
U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 14 Enjoying Stereo Audio in Video Calls If your video conferencing room is configured to use stereo sound, the left and right microphone inputs are configured during system setup. It is important that you do not move...
Page 19 - To start showing content:; Showing Content with a Computer Connected Directly to the System; Resolution
S HOWING C ONTENT © Polycom, Inc. 15 To start showing content: 1. On the computer, start the Polycom People+Content IP application. 2. Enter the IP address of your video conferencing system and the meeting password, if one is set. 3. Click Connect. 4. Open the content you want to show, and do one of...
Page 20 - Showing Content from a Document Camera, VCR, or DVD Player; Before the call begins:
U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 16 To start showing content: 1. Make sure the computer is connected and powered on. You can connect a computer to video input 4 or 5. When you connect to video input 4, you can also connect to audio input 4 to share ...
Page 21 - Showing Content with People On Content; To show content with People On Content:
S HOWING C ONTENT © Polycom, Inc. 17 To stop showing a document, object, videotape, or DVD in a call: 1. Press Camera on the remote control. 2. Select the main camera. 3. Press on the remote control. Showing Content with People On Content The People On Content™ option allows you to show yourself on ...
Page 22 - Working with Directory Entries; Local entries: Information about sites that you have added. These; Searching the Directory
U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 18 Working with Directory Entries The directory on your Polycom HDX system stores dialing information that helps you make calls quickly and easily. When a site listed in the directory calls your system, the system di...
Page 23 - Adding, Editing, and Deleting Directory Entries; To add a single-site entry to the directory:
W ORKING WITH D IRECTORY E NTRIES © Polycom, Inc. 19 Adding, Editing, and Deleting Directory Entries You can create entries for point-to-point calls and multipoint calls and save them in the Polycom HDX system’s directory. To add a single-site entry to the directory: 1. Press Directory on the remote...
Page 24 - Categorizing Directory Entries; To create a new group:
U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 20 3. Add numbers to this multiple-site entry in one of these ways: Select , then Directory, and select entries from the directory. Add entries manually. The number of sites that you can add depends on the capabi...
Page 25 - To assign an entry to a group:; Refreshing Global Directory Entries; To manually refresh global directory entries:
W ORKING WITH D IRECTORY E NTRIES © Polycom, Inc. 21 To delete a group: 1. Press Directory on the remote control. 2. Select Group. 3. Select Edit Groups. 4. Scroll to the group name you want to delete and then select Delete. When you delete a group, all entries in that group are deleted. If you want...
Page 26 - Including Multiple Sites in Calls; About Multipoint Calls; Hosted by...; Placing a Multipoint Call; To place a multipoint call by adding sites to a call:
U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 22 Including Multiple Sites in Calls Your system may be configured to participate in multipoint calls. During a multipoint call, multiple sites can see and hear each other. You can also share content in a multipoint ...
Page 27 - To place a multipoint call using a multiple-site directory entry:; Supplying a Password for Bridge Calls; To configure a meeting password:
I NCLUDING M ULTIPLE S ITES IN C ALLS © Polycom, Inc. 23 To place a multipoint call using a multiple-site directory entry: 1. Press Directory on the remote control. 2. Find the multiple-site entry in the directory list. 3. Press Call to place the call. To place a cascaded multipoint call: 1. Place a...
Page 28 - About Multipoint Viewing Modes; Setting
U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 24 About Multipoint Viewing Modes What you see during a multipoint call can vary depending on how the Polycom HDX system is configured, the number of sites participating, and whether content is shared. The multipoint...
Page 29 - Controlling How the System Answers Multipoint Calls; Select this...; Using Chair Control for Multipoint Calls
I NCLUDING M ULTIPLE S ITES IN C ALLS © Polycom, Inc. 25 Controlling How the System Answers Multipoint Calls 1. Select System from the Place a Call screen. 2. Select User Settings from the System screen. 3. Scroll to the Auto Answer Multipoint Video field and select one of the following: Select this...
Page 30 - To use the chair control options when you are in a multipoint call:
U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 26 To use the chair control options when you are in a multipoint call: 1. On a computer, open a web browser. 2. In the browser address line, enter the system’s IP address, for example, http://10.11.12.13, to go to th...
Page 31 - Changing the Way Calls Are Answered; Temporarily Refusing Calls; To temporarily refuse incoming calls:; Answering Calls Automatically; To automatically answer calls:
C HANGING THE W AY C ALLS A RE A NSWERED © Polycom, Inc. 27 Changing the Way Calls Are Answered Your system administrator may have configured the system to let you choose the way incoming calls are handled. Temporarily Refusing Calls If you do not wish to be disturbed by calls, you can refuse incomi...
Page 32 - Auto Answer Multipoint Video, press; Muting Automatically Answered Calls; To mute automatically answered calls:
U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 28 4. If you want to automatically answer incoming multipoint calls, scroll to Auto Answer Multipoint Video, press on the remote control and select Yes. 5. Press Home to save your change and return to the home screen...
Page 33 - Using Microsoft LCS Features with Video Calls; Adding and Removing Microsoft LCS Contacts; To add or remove LCS contacts for the Polycom HDX system:; Viewing Microsoft LCS Contact Status; Status
U SING M ICROSOFT LCS F EATURES WITH V IDEO C ALLS © Polycom, Inc. 29 Using Microsoft LCS Features with Video Calls Depending on how your system is configured, you may be able to use the Microsoft ® LCS (Live Communications Server) contact list feature. This feature allows you to set up a list of LC...
Page 34 - Customizing Your Workspace; Allowing the Far Site to Control Your Camera; To allow the far site to control your camera:; Displaying the Far Site’s Name When the Call Connects; To specify when to display the name of the far site:; Hearing Audio Confirmation When You Dial
U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 30 Customizing Your Workspace You can customize what you see on the screen, depending on how your system is configured. Allowing the Far Site to Control Your Camera Depending on your system configuration, you can all...
Page 35 - To enable audio confirmation:; Adjusting for Room Lighting; To turn backlight compensation on:
C USTOMIZING Y OUR W ORKSPACE © Polycom, Inc. 31 To enable audio confirmation: 1. Select System from the Place a Call screen. 2. Select User Settings from the System screen. 3. Select Next to see more settings. 4. Scroll to Keypad Audio Confirmation and press on the remote control to enable the opti...
