Page 2 - Trademark Information
SpectraLink 8002 Wireless Telephone User Guide 2 1725-36027-001_B.doc Trademark Information Polycom® and the logo designs SpectraLink® LinkPlus Link NetLink SVP Are trademarks and registered trademarks of Polycom, Inc. in the United States of America and various countries. All other trademarks used ...
Page 3 - About this Guide; Related Documents
1725-36027-001_B.doc 3 About this Guide Thank you for choosing the SpectraLink 8002 Wireless Telephones with Session Initiation Protocol (SIP). This unit provides business telephony features and functions such as multiple call appearances, call hold, transfer, and conference over an IP network. In t...
Page 4 - Customer Support
SpectraLink 8002 Wireless Telephone User Guide 4 1725-36027-001_B.doc Customer Support Polycom wants you to have a successful installation. If you have questions please contact our Customer Support Hotline at (800) 775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time. ...
Page 5 - Contents
1725-36027-001_B.doc 5 Contents 0 About this Guide ...................................................................... 3 Polycom Model Numbers ..................................................................3 Related Documents .......................................................................
Page 9 - Getting Started; SpectraLink 8002 Wireless Telephone Overview
1725-36027-001_B.doc 9 Getting Started SpectraLink 8002 Wireless Telephone Overview SpectraLink 8002 Wireless Telephones are mobile handsets for workplace IP telephone systems. The handsets operate over an 802.11b wireless Ethernet LAN providing users a wireless voice over IP (VoIP) extension. By se...
Page 10 - Indications of low battery
SpectraLink 8002 Wireless Telephone User Guide 10 1725-36027-001_B.doc Parts List The following components are included in your SpectraLink 8002 Wireless Telephone package: • SpectraLink 8002 Wireless Telephone • Battery Pack model BPE101 • Desktop Charger model DCE101 [or] Dual Charger model DCE201...
Page 12 - Installing the Charger; Desktop Charger
SpectraLink 8002 Wireless Telephone User Guide 12 1725-36027-001_B.doc Installing the Charger Your SpectraLink 8002 Wireless Telephone is packaged with one of two Charger models. The Desktop Charger will charge a single handset with an installed Battery Pack. The Dual Charger will charge the handset...
Page 15 - The Handset Display; Overview; Alphanumeric
Getting Started 1725-36027-001_B.doc 15 The Handset Display Overview When active, the handset screen has six rows that display information in this format: Row # Information provided 1 Icons 2 Line number 3 Instructions 4 Call one info 5 Call two info or dial aids 6 Softkeys Row 1 displays signal, ba...
Page 17 - Handset Modes; Messaging mode
Getting Started 1725-36027-001_B.doc 17 Handset Modes Standby mode (on-hook) In standby mode, the handset is waiting for an incoming call or for the user to place an outgoing call. The extension number is shown on the display and there is no dial tone. In this mode, the handset is conserving battery...
Page 18 - Handset Icons
SpectraLink 8002 Wireless Telephone User Guide 18 1725-36027-001_B.doc Handset Icons Indicator Function The signal-strength icon indicates the strength of the signal and can assist the user in determining if the handset is moving out-of-range. The voicemail icon is activated when a new voicemail mes...
Page 19 - Softkeys
Getting Started 1725-36027-001_B.doc 19 Softkeys Softkey functions change as the state of the handset changes. Softkeys are displayed only when they are available to be activated. Softkeys make usual PBX functions available on the handset. For example, a call may be placed on hold, the handset may b...
Page 21 - Menus; Line menu
Getting Started 1725-36027-001_B.doc 21 Menus Menus are lists of options that appear when its activation key is pressed. There are five menus: Line, Favorites, Function (FCN), MENU display, and Standby. Line menu The Line menu allows you to activate a call on a selected line or to view the status of...
Page 22 - Favorites menu; FCN menu
SpectraLink 8002 Wireless Telephone User Guide 22 1725-36027-001_B.doc are participating in a voice call on another line. If the Rsme (resume) softkey is pressed to activate a call on a newly selected line, any previous active call is placed on hold status. Favorites menu The Favorites menu provides...
Page 23 - MENU display; Standby menu; Using the Navigation Keys
Getting Started 1725-36027-001_B.doc 23 Items on this menu are accessible through navigation and selection keys or through short-cut keys as displayed with the menu items. OAI functions are automatically added as items at the end of this menu when defined on an OAI server. MENU display Pressing the ...
Page 24 - Alphanumeric Dialing
SpectraLink 8002 Wireless Telephone User Guide 24 1725-36027-001_B.doc Alphanumeric Dialing The carat ( ^ ) indicates the insertion point for the next character. Up to 80 characters may be entered with automatic scrolling. While in alphanumeric mode, alphabetic characters can be entered by repeatedl...
Page 25 - The Standby Menu
1725-36027-001_B.doc 25 Customizing your SpectraLink 8002 Wireless Telephone When the handset is in standby mode (on but not in use), press and briefly hold FCN to display the standby menu which allows you to set user options. Check with your system administrator for specific features supported by y...
Page 26 - Ring Options
SpectraLink 8002 Wireless Telephone User Guide 26 1725-36027-001_B.doc Standby Menu Items 2 nd Level 3 rd Level 4 th Level Auxiliary Ring 1 [same as Telephone Ring] Auxiliary Ring 2 Phone Options Noise Mode *Normal High Severe Key Tones *Enable Tones Disable Tones Warning Tones *Enable warnings Disa...
Page 27 - Telephone Ring
Customizing Your SpectraLink 8002 Wireless Telephone 1725-36027-001_B.doc 27 Telephone Ring Telephone Ring allows the user to set a distinctive ring style, volume and sequence. Select from an audible ring or a vibrate-only ring or a vibrate ring along with or followed by an audible ring. Ring Cadenc...
Page 28 - Phone Options; Noise Mode
SpectraLink 8002 Wireless Telephone User Guide 28 1725-36027-001_B.doc Phone Options Noise Mode Provides options that describe the noise level in your environment. Changing this mode to High or Severe adjusts the handset’s microphone and in-ear speaker volume to account for background noise. Select ...
Page 29 - System Info; Phone IP Addr; Server IP Addr
Customizing Your SpectraLink 8002 Wireless Telephone 1725-36027-001_B.doc 29 System Info Phone IP Addr Displays the IP address currently assigned to the handset. Server IP Addr Displays the IP address of the SpectraLink OAI Server (if installed). Firmware Version Displays the software version runnin...
Page 32 - Turn the handset on; Mute
SpectraLink 8002 Wireless Telephone User Guide 32 1725-36027-001_B.doc Turn the handset on Press and hold the END key until two chirps sound. Turn the handset off Press and hold the END key. One chirp will sound. If you are in a call, hang up first, then turn off the handset. Unlock the keypad Press...
Page 33 - Answer a call; Mute End; Place a call on hold
Using the Basic Features of Your SpectraLink 8002 Wireless Telephone 1725-36027-001_B.doc 33 Answer a call When the handset rings, the line’s icon will flash and row 2 will display the line number and your dial number. Row 4 will display Fr (From) and the caller ID of the incoming call. 1. Press the...
Page 34 - Mute End; Silence the ring
SpectraLink 8002 Wireless Telephone User Guide 34 1725-36027-001_B.doc Example: 1 Line 1 [your dial number] =Fr: [caller ID] Rsme Mute End Mute/Unmute a call Press the Mute softkey. When the handset is muted, an x character replaces the asterisk ( * ). Press the Mute softkey again to restore audio p...
Page 36 - Turn on the backlight
SpectraLink 8002 Wireless Telephone User Guide 36 1725-36027-001_B.doc Turn on the backlight The backlight comes on when any key is pressed or when there is an incoming call, and stays on for 10 seconds. It turns off if another key is not pressed within that period.
Page 37 - Place a second call on the same line
1725-36027-001_B.doc 37 Using the Advanced Features of Your SpectraLink 8002 Wireless Telephone This chapter provides operating instructions for the advanced features of the SpectraLink 8002 Wireless Telephone. This chapter contains instructions on: • Multiple line appearances • Using the Favorites ...
Page 38 - Place a call on a different line
SpectraLink 8002 Wireless Telephone User Guide 38 1725-36027-001_B.doc one. The asterisk ( * ) on row 4 indicates that audio is currently flowing for call one. 1 Line 1 [your dial number] *Fr: [caller ID of caller] =To: [number you dialed] Hold Mute End Place a call on a different line 1. Press STAR...
Page 40 - Transfer a call to another call already on Hold
SpectraLink 8002 Wireless Telephone User Guide 40 1725-36027-001_B.doc 2. Press the digits for the number to which you wish to transfer the call or press the Favr softkey and select an entry from the Favorites menu. 3. Press Dial to establish a second call. 4. When the party answers, have your conve...
Page 41 - Charger Options
1725-36027-001_B.doc 41 Charger Options Overview The SpectraLink 8002 Desktop Charger is a one-slot charger designed to charge the SpectraLink 8002 Wireless Telephone with the BPE101 Battery Pack. The SpectraLink 8002 Dual Charger has two charging slots. The front slot charges the handset with an in...
Page 42 - Indicator light
SpectraLink 8002 Wireless Telephone User Guide 42 1725-36027-001_B.doc Desktop Charger Indicator light Place the SpectraLink 8002 Wireless Telephone into the Desktop Charger slot facing forward. If the handset is placed correctly, the red indicator light will come on. The indicator light will not co...
Page 43 - Dual Charger
Charger Options 1725-36027-001_B.doc 43 Dual Charger Place the handset face forward into the Dual Charger front slot. Place a spare Battery Pack in the rear slot, charging contacts down. The front slot takes charging precedence; the Battery Pack in the rear slot will begin charging when the handset ...
Page 44 - Charging indicator
SpectraLink 8002 Wireless Telephone User Guide 44 1725-36027-001_B.doc Charging indicator While the handset is charging in standby mode, it will display its extension number and Charging…. The battery icon will show charging progress. The handset is fully operational and will ring if called. When th...
Page 47 - Safety Information; FCC Statement; For Vehicles Equipped with an Air Bag
1725-36027-001_B.doc 47 Safety Information WARNING: SpectraLink products contain no user-serviceable parts inside. Refer servicing to qualified service personnel. WARNING : Changes or modifications to this equipment not approved by SpectraLink Corporation may cause this equipment to not comply with ...
Page 48 - Batteries; Cleaning and Drying the Handset
SpectraLink 8002 Wireless Telephone User Guide 48 1725-36027-001_B.doc The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as ...
Page 49 - Electromagnetic Interference/Compatibility; Facilities; Hearing Aids
Safety Information 1725-36027-001_B.doc 49 Electromagnetic Interference/Compatibility Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed or otherwise configured for electromagnetic compatibility. Facilities To avoid electromagnetic ...
Page 50 - Use While Driving; Specific Absorption Rate (SAR) Information
SpectraLink 8002 Wireless Telephone User Guide 50 1725-36027-001_B.doc from external RF energy. Your physician may be able to assist you in obtaining this information. Use While Driving Check the laws and regulations on the use of radio products in the area where you drive. Always obey them. When us...
Page 51 - Handset operation normal position
Safety Information 1725-36027-001_B.doc 51 SAR limit set by the FCC is 1.6W/kg. 4 Tests for SAR are conducted using standard operating positions specified by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the ...
Page 53 - Index
1725-36027-001_B.doc 53 Index B Battery Pack capacity ...............................................................10 low battery ..........................................................10 removal ...............................................................10 replacement ........................
