Page 2 - Trademark Information
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 2 Trademark Information Polycom® and the logo designs SpectraLink® LinkPlus Link NetLink SVP Are trademarks and regis...
Page 3 - Table of Contents
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 3 Table of Contents 1. About This Document 4 1.1 Referenced Documents 4 1.2 Customer Support Hotline 4 1.3 Icons and ...
Page 4 - About This Document; Referenced Documents; white paper, available at; Customer Support Hotline
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 4 1. About This Document This document explains how to configure and maintain the SpectraLink e340/h340/i640 Wireless...
Page 5 - Icons and Conventions; This manual uses the following icons and conventions.
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 5 1.3 Icons and Conventions This manual uses the following icons and conventions. Caution! Follow these instructions ...
Page 6 - QoS and Security; NetLink SVP Server: Installation, Configuration and
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 6 2. NetLink e340/h340/i640 Wireless Telephone Overview The NetLink e340/h340/i640 Wireless Telephone is a mobile han...
Page 7 - Quick Start Guide; to
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 7 2.2 Quick Start Guide 1. A wireless LAN must be properly configured and operational through the use of 802.11b APs ...
Page 8 - System Diagram; Mitel Networks IP telephony server architecture example; NetLink SVP Server; TFTP server
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 8 2.3 System Diagram The following diagram shows the NetLink components residing on a network with the Mitel Networks...
Page 9 - System Components; NetLink i640 Wireless Telephone; The NetLink i640 Wireless Telephone offers a; SpectraLink Voice Priority (SVP) is the SpectraLink quality of; Mitel Networks IP System; Mitel Networks 3300 or SX-200 ICP VoIP solution.; Access points; (APs) are supplied by third party vendors and provide the; Ethernet switch; Interconnects multiple network devices, including the NetLink
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 9 2.4 System Components NetLink e340/h340 Wireless Telephone The NetLink e340/h340 Wireless Telephone is a lightweigh...
Page 10 - Mitel Networks IP Phone; The wired LAN desksets provided by Mitel Networks
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 10 as long as the SVP Server and APs are on the same subnet. However, in such networks, it is possible for the QoS fe...
Page 11 - The NetLink Wireless Telephone; Wireless Telephone; Specifications
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 11 3. The NetLink Wireless Telephone NetLink e340/h340 1 Wireless Telephone NetLink i640 Wireless Telephone 3.1 Speci...
Page 12 - The Display; the; key while off hook to scroll through the line/memory keys.
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 12 3.2 The Display Alphanumeric Display information provided by the supported Mitel Networks VoIP solution when the h...
Page 13 - Ringing and tones; Audio features
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 13 Ringing and tones The ringing types are programmed by the handset user into the handset and are not accessible or ...
Page 14 - Startup Sequence
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 14 3.3 Startup Sequence The handset goes through an initialization sequence at startup. The line icons 1-9 display an...
Page 15 - Handset Modes; Predial
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 15 3.4 Handset Modes Standby (on-hook) In the standby mode the handset is waiting for an incoming call or for the use...
Page 16 - NetLink Wireless Telephone Displays; Status display area
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 16 3.5 NetLink Wireless Telephone Displays Status display area Displays information from the PBX in one line of text ...
Page 17 - NetLink Wireless Telephone Configuration; User-defined Preferences; The Admin Menu; Opening the Admin Menu
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 17 4. NetLink Wireless Telephone Configuration The NetLink e340/h340/i640 Wireless Telephones should be provisioned i...
Page 18 - Entering and editing Admin menu options; Alphanumeric string entry
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 18 Entering and editing Admin menu options An asterisk (*) next to an option indicates that it is selected. Use the U...
Page 19 - Admin menu
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 19 Admin menu Admin Menu Items 2 nd Level 3 rd Level 4 th Level 5 th Level Phone Config License Option Set Current [L...
Page 20 - Open Application Interface
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 20 Admin Menu Items 2 nd Level 3 rd Level 4 th Level 5 th Level Transmit Power *Maximum 50 mW † 30 mW † 20 mW 15 mW 1...
Page 22 - Diagnostics
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 22 into range of your network. This check takes only a second and ensures that all handsets in your network are kept ...
Page 24 - Configuration Note
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 24 1100, and 1200 APs may require a firmware upgrade to support FSR. Cisco FSR requires advanced configuration of the...
Page 25 - Diagnostic Tools; Standby menu
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 25 Diagnostics Run Site Survey The Site Survey mode is activated by selecting this option. Site survey starts running...
Page 31 - License Management; The handsets; Requirements
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 31 5. License Management NetLink Wireless Telephones support a number of different IP protocol integrations. All NetL...
Page 32 - Power cycle the handset.
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 32 each time it powers on. See NetLink Wireless Telephone Configuration section for detailed configuration instructio...
Page 33 - Mitel Networks VoIP Integration Factors; Voice messaging access; handset to; CODECs
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 33 6. Mitel Networks VoIP Integration Factors This section describes the mapping between the emulated Mitel Networks ...
Page 35 - Feature Programming; plus a shortcut key will activate the assigned line appearance or; Feature display, visible when the; key is pressed. Each line or feature appears in
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 35 7. Feature Programming The SpectraLink NetLink Wireless Telephone model in the Mitel Networks 3300 and SX-200 ICP ...
Page 36 - Feature Assignment
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 36 7.1 Feature Assignment The table below shows how the keys of the 5220 IP Phone are mapped to key sequences on the ...
Page 37 - Feature Access; Line appearances
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 37 7.2 Feature Access In its standby state, the handset displays the extension assigned to this handset. The active s...
Page 38 - Superkey
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 38 on the emulated desk phone, indicating that the corresponding feature is turned on. OAI options appear at the end ...
Page 39 - Paging
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 39 in static memory. If the handset is in a call during the failure of the primary PBX, it will attempt to register w...
Page 40 - Testing a Handset
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 40 8. Testing a Handset Verify proper registration and operation of each handset by performing the following tests on...
Page 41 - Run Site Survey
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 41 9. Diagnostic Tools Run Site Survey , Diagnostic Mode and Syslog Mode are three diagnostic tools provided to assis...
Page 43 - Solving coverage issues; Troubleshooting; Diagnostics Mode; Screen 1
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 43 Numbers racing across the handset display indicate AP information is being obtained. A Waiting message indicates t...
Page 44 - Screen 2
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 44 Screen 2 • Jitter (Jitter), average error or “wobble” in received packet timing, in microseconds • Last successful...
Page 45 - Screen 4; Association count since power up (AssocCount); Screen 5
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 45 • mnem: A mnemonic that indicates why the handset didn’t hand off to this other AP: Unkn: Reason unknown Weak: Sig...
Page 46 - Syslog Mode
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 46 9.3 Syslog Mode A syslog server must be present on the network in order for the handset to send the log messages a...
Page 47 - Messages are formatted like the following example:
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 47 Successful Handoff New AP MAC New AP signal strength Old AP MAC Old AP signal strength Reason for handoff Other ca...
Page 48 - Certifying the NetLink Wireless Telephones; Testing a NetLink Wireless Telephone; Conducting a Site Survey
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 48 10. Certifying the NetLink Wireless Telephones Prior to determining that an installation is complete, test the han...
Page 49 - Software Maintenance; can be displayed during power on by holding down; Upgrading NetLink Wireless Telephones; Normal download messages
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 49 11. Software Maintenance The NetLink e340/h340/i640 Wireless Telephones use proprietary software programs written ...
Page 50 - Download failure or recovery messages
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 50 Download failure or recovery messages The following display messages indicate a failure or recovery situation duri...
Page 51 - Troubleshooting NetLink Wireless Telephone Problems; Access Point Problems; In range/out of range; Configuration Problems
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 51 12. Troubleshooting NetLink Wireless Telephone Problems NetLink Wireless Telephones can exhibit transmission probl...
Page 52 - NetLink Wireless Telephone Status Messages
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 52 12.3 NetLink Wireless Telephone Status Messages NetLink Wireless Telephone status messages provide information abo...
Page 60 - Index
SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation PN: 72-1084-02-G.doc Page 60 Index Access point Coverage, 42 Coverage test, 47 Access point, description, 8 Automatic Learn, 21, 22 Capacity, 5...
