Page 3 - Contents
Polycom, Inc. iii Contents Contents 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Handset Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Charger Information . . . . . . . . . . . . . . . . . . . . ....
Page 7 - Getting Started; Handset Information
Polycom, Inc. 7 Polycom Kirk 5020-5040 User Guide Getting Started Getting Started Read all information in this section before you use your handset. Handset Information Never use your handset: • in the vicinity of electrical detonators • in shielded rooms • in areas where radio transmission is forbid...
Page 8 - Charger Information
Polycom Kirk 5020-5040 User Guide Charger Information 8 Polycom, Inc. Charger Information Two types of chargers can be used for the handset. An ordinary charger and a USB charger. The USB charger supports a PC phone book management program, provided for the system administrator Table 1-1 Charger Inf...
Page 11 - Batter y Capacity
Polycom, Inc. 11 Polycom Kirk 5020-5040 User Guide Getting Started Place handset in charger. For correct charging, be sure the room temperature is between 0°C/32°F and 40°C/104°F. Do not place the handset in direct sunlight. The battery has a built-in heat sensor which will stop charging if the ba...
Page 12 - Batter y Disposal
Polycom Kirk 5020-5040 User Guide Batter y Disposal 12 Polycom, Inc. • 5040: up to 16 hours talking time. Battery capacity with Bluetooth turned on and headset connected, in standby mode: • 5040: up to 119 hours. For information about how to check battery capacity, refer to “Battery” on page 53 . Ba...
Page 15 - Handset Display
Polycom, Inc. 15 Polycom Kirk 5020-5040 User Guide About Your 5020 / 5040 Handset Handset Display The display is divided in three parts: Status bar , Display center and Softkey Text (see figure above). The types of information shown in Status bar when: • on hook (idle) - display shows user ID, perso...
Page 16 - Status Icons
Polycom Kirk 5020-5040 User Guide Handset Display 16 Polycom, Inc. Menu : Menu gives access to the different functions of the handset. For more information about the content of the menu, refer to “Using the Menu” on page 30 . For information about how to navigate the menu, refer to “Navigating Hands...
Page 18 - Display Backlight; Navigating Handset
Polycom Kirk 5020-5040 User Guide Navigating Handset 18 Polycom, Inc. Display Backlight The display backlight automatically turns on when an incoming call or message arrives, or if a key is pressed. The backlight turns off when the handset is idle after a preset period of time delay. You can disable...
Page 20 - Shortcuts; Personal Shortcuts
Polycom Kirk 5020-5040 User Guide Navigating Handset 20 Polycom, Inc. This is especially relevant when you are writing/editing words or entering/editing numbers and want to delete a letter or digit. To delete, simply place cursor behind letter or digit and press right softkey to activate Delete . ...
Page 21 - Predefined Shortcuts
Polycom, Inc. 21 Polycom Kirk 5020-5040 User Guide About Your 5020 / 5040 Handset 4 Press Select to add the function to the list of personal shortcuts. To use a shortcut: 1 While on hook, press Shortcut to enter the shortcut function. 2 Scroll to the desired shortcut and press Select . To remove a s...
Page 22 - Basic Handset Options; Turning Handset On/Off; Adjusting Speaker Volume; Locking Keypad
Polycom Kirk 5020-5040 User Guide Turning Handset On/Off 22 Polycom, Inc. Basic Handset Options Turning Handset On/Off To turn handset on: Press left softkey to turn on handset. To turn handset off: 1 Press left softkey until the question ‘ Turn off? ’ appears in display. 2 Press Yes to confirm. N...
Page 24 - Making Calls
Polycom Kirk 5020-5040 User Guide Locking Keypad 24 Polycom, Inc. Making Calls The handset must be subscribed and registered to make a call. For more information about subscribing, refer to “Creating a Login” on page 65 . For internal calls, dial extension number. Contact your system administrator f...
Page 25 - Dial from Call List; Dial from Call Register
Polycom, Inc. 25 Polycom Kirk 5020-5040 User Guide Making Calls 9 The display icon appears until call is connected. 10 Press again to terminate the call. Note: For more information about using your phone book, refer to “Phone Book” on page 33 . Dial from Call List Call list shows up to 40 of your la...
Page 27 - Answering Calls
Polycom, Inc. 27 Polycom Kirk 5020-5040 User Guide Answering Calls Answering Calls The handset must be subscribed and registered to answer a call. For more information about subscribing, refer to “Creating a Login” on page 65 . When handset rings, display shows the icon for incoming calls and the ca...
Page 28 - Replying to messages
Polycom Kirk 5020-5040 User Guide Dial from Call Register 28 Polycom, Inc. 2 Dial number of the person you want to redirect the call to and press Ok . If you want to withdraw the call, press R. 3 Press to terminate the call. Replying to messages This allows you to read messages from another DN (Dire...
Page 29 - During Calls; Turning Loadspeaker On/Off; Entering Phone Book
Polycom, Inc. 29 Polycom Kirk 5020-5040 User Guide During Calls During Calls When you are on a call, you have three options as described in the following. Two of the options concern whether you want to make parts of a call public or personal. It is possible to turn both of these options on at the sa...
Page 30 - Using the Menu; Description of Menus; Phone Book; Call Register; Messages
Polycom Kirk 5020-5040 User Guide Description of Menus 30 Polycom, Inc. Using the Menu The handset offers a range of functions that are grouped into menus. The main menu consists of seven menus: Phone Book, Call Register, Messages, MSF Function, External Services, Status and Settings. For more infor...
Page 31 - MSF Function; Settings; List of Menu Functions
Polycom, Inc. 31 Polycom Kirk 5020-5040 User Guide Using the Menu All messages is automatically stored in inbox or outbox. Messages can store up to 20 messages. A maximum of 72 letters, including spaces, is allowed for each message. For more information about reading, writing and sending messages, r...
Page 33 - Using the Alphanumeric Keyboard
Polycom, Inc. 33 Polycom Kirk 5020-5040 User Guide Phone Book Phone Book You can store numbers and names in your phone book. The phone book can store up to 250 names with four numbers each. A maximum of 24 digits, including spaces, is allowed for each number. Names are sorted alphabetically starting...
Page 34 - Dialing Contact from Phone Book
Polycom Kirk 5020-5040 User Guide Managing an Existing Contact 34 Polycom, Inc. — Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. — Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name (refer to “Usi...
Page 38 - Incoming Calls
Polycom Kirk 5020-5040 User Guide Incoming Calls 38 Polycom, Inc. Call Register The call register menu can store up to 40 of your incoming, outgoing and missed calls. Call register is divided into lists of: incoming calls, outgoing calls and missed calls. If memory of call register is full, the hand...
Page 39 - Outgoing Calls
Polycom, Inc. 39 Polycom Kirk 5020-5040 User Guide Call Register 4 Scroll to the desired call and press Details . 5 Press Options . 6 Scroll to Add to phone book and press Select 7 Write the name of the contact using the digits 0-9 (refer to “Using the Alphanumeric Keyboard” on page 33 ) and press S...
Page 40 - Missed Calls
Polycom Kirk 5020-5040 User Guide Missed Calls 40 Polycom, Inc. 3 Scroll to Outgoing Calls and press Select . 4 Scroll to the desired call and press Details . 5 Press Options. 6 Scroll to Add to phone book and press Select . 7 Write the name of the contact using the digits 0-9 (refer to “Using the A...
Page 41 - Delete
Polycom, Inc. 41 Polycom Kirk 5020-5040 User Guide Call Register 2 Scroll to Call Register and press Select . 3 Scroll to Missed Calls and press Select . 4 Scroll to the desired missed call and press Details. 5 Press Options . 6 Scroll to Add to phone book and press Select . 7 Write the name of the ...
Page 45 - Sending Messages Using Templates
Polycom, Inc. 45 Polycom Kirk 5020-5040 User Guide Messages 8 Scroll to the desired position and press Select. Saving a Received Message as a Template You can save a message from inbox as a template for later use. 1 Press Menu to enter main menu. 2 Scroll to Messages and press Select . 3 Scroll to I...
Page 46 - Reading a Message; Reading a Long Message
Polycom Kirk 5020-5040 User Guide Reading a Message 46 Polycom, Inc. — Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. — Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name (refer to “Using the Alph...
Page 47 - Reading a Short Message; Reading a Call Back Message; Replying a Message
Polycom, Inc. 47 Polycom Kirk 5020-5040 User Guide Messages To read the long message later: If you want to read the message later, press Exit . The envelope icon will then be placed in the status bar, indicating that there is an unread message in inbox. Reading a Short Message The envelope icon an...
Page 52 - Status; Silent; Headset
Polycom Kirk 5020-5040 User Guide Silent 52 Polycom, Inc. Status The status menu provides an overview of some of the handset settings and works as a shortcut to these making it easy to change the settings according to your needs. The status menu also provides information about battery capacity. In t...
Page 53 - Batter y; Ringing Tone; Volume; Firmware Version
Polycom, Inc. 53 Polycom Kirk 5020-5040 User Guide Status Batter y The battery function shows remaining battery capacity. The indication on the display is not necessarily an exact reflection of the remaining speech time, but only an indication of the voltage on the battery. To check remaining batter...
Page 54 - Ringing Volume
Polycom Kirk 5020-5040 User Guide Ringing Volume 54 Polycom, Inc. Settings The setting menu offers you the opportunity to customize the handset according to your needs. The settings can be changed at any time. The setting menu consists of: ringing volume, ringing tone, alerting volume, vibrator, sil...
Page 55 - Alerting Volume; Vibrator
Polycom, Inc. 55 Polycom Kirk 5020-5040 User Guide Settings 4 Scroll to the desired ring tone and press Change to select and listen to the chosen ring tone. Repeat the process if you want to choose and listen to other ring tones. Alerting Volume Alerts are short beeps that appear when: • You receive...
Page 56 - Silent Mode; Changing Settings of Silent Mode; Auto Key Lock
Polycom Kirk 5020-5040 User Guide Silent Mode 56 Polycom, Inc. Silent Mode When silent mode is turned on, the handset will not ring when a call arrives. However, you will still be able to see the arriving call in the display. To turn silent mode on/off: 1 Press Menu to enter main menu. 2 Scroll to S...
Page 57 - Backlight
Polycom, Inc. 57 Polycom Kirk 5020-5040 User Guide Settings To turn auto key lock on/off: 1 Press Menu to enter main menu. 2 Scroll to Settings and press Select . 3 Scroll to Auto key lock and press Select . 4 Scroll to On or Off and press Change . To answer a call when auto key lock is on, press . ...
Page 58 - Changing Settings of Auto Answer
Polycom Kirk 5020-5040 User Guide Auto Answer 58 Polycom, Inc. 4 Scroll to Delay and press Change . 5 Press left and right side of navigation key to adjust backlight delay. 6 Press Set . Auto Answer When auto answer is turned on, the handset automatically goes off hook when an incoming call arrives....
Page 59 - Out of Range; Changing Settings of Out of Range
Polycom, Inc. 59 Polycom Kirk 5020-5040 User Guide Settings 3 Scroll to Auto answer and press Select . 4 Scroll to Settings and press Change . 5 Scroll to the desired setting and press Select . Out of Range The out of range indicator appears when handset is moving out of or already is out of range o...
Page 63 - Last Number Redial
Polycom, Inc. 63 Polycom Kirk 5020-5040 User Guide Settings Last Number Redial Consult the user guide of the wireless headset for last number redial instructions. Advanced... In the setting menu it is also possible to define the following advanced settings: language, any key answer, headset, long ke...
Page 64 - Long Key; Login
Polycom Kirk 5020-5040 User Guide Advanced... 64 Polycom, Inc. 1 Press Menu to enter main menu. 2 Scroll to Settings and press Select . 3 Scroll to Advanced and press Select . 4 Scroll to Headset and press Select . 5 Scroll to Alert on or Alert off and press Change. Adjusting Volume of Headset 1 Pre...
Page 68 - General Information; Troubleshooting; Information; Error information
Polycom Kirk 5020-5040 User Guide Troubleshooting 68 Polycom, Inc. General Information Troubleshooting The handset freezes. Remove and replace battery pack. Press left softkey to turn on the handset. The handset does not ring. Check whether Silent mode is turned On . The handset cannot find a sy...
Page 69 - Technical Specification; Important Safety Instructions and Product Information
Polycom, Inc. 69 Polycom Kirk 5020-5040 User Guide General Information Technical Specification Size and weight Size: 146 x 48 x 19mm Weight: 110 g incl. battery ± 10 g Capacity 5020: Active talking time up to 20 hours. 5040: Active talking time up to 15 hours. 5020: Stand-by time up to 200 hours. 50...
Page 70 - Intrinsic safety
Polycom Kirk 5020-5040 User Guide Information 70 Polycom, Inc. 8 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in fire, electrical shock, or injury. Never spill liquid of any kind into this produ...
Page 72 - International Regulator y and Product Information; marked with the CE mark. This mark indicates
Polycom Kirk 5020-5040 User Guide Information 72 Polycom, Inc. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Power Outage: In the event of a power outage, your cordless tele...
Page 75 - Important Safety Instructions
Polycom, Inc. 75 Polycom Kirk 5020-5040 User Guide General Information Important Safety Instructions Before using your telephone equipment, you should always follow basic safety instruction to reduce the risk of fire, electrical shock and injury to persons, and damage to property. 1 Read and underst...
Page 77 - Batter y Precautions
Polycom, Inc. 77 Polycom Kirk 5020-5040 User Guide General Information Exposure to sunlight, heat and moisture Do not expose the cordless phone to direct sunlight for long periods. Keep the cordless phone away from excessive heat and moisture. Spare parts and accessories Use only approved spare part...
Page 79 - Polycom® Product Warranty Statement
Polycom, Inc. 79 Polycom Kirk 5020-5040 User Guide General Information The Term “IC“: before the certification/registration number only signifies that the Industry Canada technical specifications were met. Privacy of communications may not be ensured when using this telephone. Power Outage: In the e...
Page 81 - END-USER LICENSE AGREEMENT FOR POLYCOM SOFTWARE
Polycom, Inc. 81 Polycom Kirk 5020-5040 User Guide General Information For information on Polycom service, go to the Polycom web site www.polycom.com , products and services menu, or call 1-800-765-9266, outside the US call 1- 408-526-9000, or your local Polycom Office, as listed on the Polycom Web ...