Polycom 3725-63211-002 - Manual

List of Figures Polycom, Inc. vii List of Figures Figure 1-1 Polycom RPX 418M Suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Figure 1-2 Polycom OTX 300 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Figure 1-3 Polycom TPX 306M Su...

Polycom Immersive Telepresence (ITP) User’s Guide viii Polycom, Inc. Figure 3-4 Laptop Button on the Show Content Screen in an RPX Suite . . . . . 3-12 Figure 3-5 Laptop Stop Button on the Show Content Screen in an RPX Suite . 3-13 Figure 3-6 People+Content IP Screen . . . . . . . . . . . . . . . . ...

1–1 1 Introducing the Polycom ITP Systems Imagine walking into a comfortable professional meeting environment, taking a seat, and starting a conversation with your counterparts located across the world. Without technology in the way, you can focus on the business at hand. Welcome to immersive telepr...

Polycom Immersive Telepresence (ITP) User’s Guide 1–2 The Polycom OTX system offers Polycom’s Ultimate High Definition video with true-to-life people dimensions. This real-size video, coupled with Polycom’s superb audio, will enable you to pick up minute facial expressions and gestures, and clearly ...

Introducing the Polycom ITP Systems 1–3 The TPX HD offers Polycom’s Ultimate High Definition video with true-to-life people dimensions. This real-size video, coupled with Polycom’s superb audio, will enable you to pick up minute facial expressions and gestures, and clearly hear every bit of conversa...

Introducing the Polycom ITP Systems 1–5 Key Features and Benefits of the Polycom OTX Systems The key features and benefits of the Polycom OTX systems include: All inclusive environment Polycom RPX suites include all the furnishings, studio lighting, acoustic cloud and walls, and electronics. Multipl...

Introducing the Polycom ITP Systems 1–7 Key Features and Benefits of the Polycom TPX HD System The key features and benefits of the Polycom TPX HD system include: Feature Benefit High definition video Polycom’s Ultimate HD high definition video on large-as-life displays enables you to experience unp...

2–1 2 Using the Polycom Touch Control The Polycom Touch Control is your interface to the Polycom Immersive Telepresence experience. It enables you to place video and audio calls, hang up calls, adjust the volume, show content, and select options. The Polycom Touch Control is located on the table wit...

Polycom Immersive Telepresence (ITP) User’s Guide 2–2 Powering the Polycom Touch Control On and Off To power on the Polycom Touch Control: >> Connect the Ethernet cable to the underside of the Polycom Touch Control.The Home button lights up when the device is powered on. To power off the Polyc...

Using the Polycom Touch Control 2–3 Figure 2-1 Home Screen Page One (Without Directory Server Registration) Figure 2-2 Home Screen Page One (With Directory Server Registration) From page two of the Home screen, you can: • Touch Audio to mute or adjust the volume of the audio at your site. • Touch Ca...

Polycom Immersive Telepresence (ITP) User’s Guide 2–4 — Software version for the System Controller paired with the Polycom Touch Control Figure 2-3 Home Screen Page Two From page three of the Home screen, you can: • Touch User Settings to display Polycom Touch Control settings including brightness, ...

Using the Polycom Touch Control 2–5 Understanding the Polycom Touch Control Indicators When you are in a call, the Call screen appears. Figure 2-5 Call Screen (In a Call) From the Call screen, you can complete these tasks: • Touch the Mute/Unmute button to mute or unmute your microphones. • Touch th...

Using the Polycom Touch Control 2–7 Figure 2-8 OTX 300 Close Up View and Wide Shot View Screen • If you navigate away from the Call screen during a call, you can return to it at any time by touching the green Back to the Call button. Figure 2-9 shows how this button appears on the Keypad screen when...

Polycom Immersive Telepresence (ITP) User’s Guide 2–8 Calling and Answering This section describes how to: • Answer a call • Place a call by entering the name or number, by calling from the Favorites screen, or by calling from the Directory • End a call • Make calls to multiple sites or to Immersive...

Using the Polycom Touch Control 2–9 Placing a Call You can use your ITP system to place a video call in any of these ways: • Entering a name or number on the Call screen. • Entering a SIP address on the alphanumeric keyboard. • Choosing a site from the Favorites screen. • Choosing a site from the Di...

Polycom Immersive Telepresence (ITP) User’s Guide 2–10 Calling by Entering a SIP Address To call by entering a SIP address: 1 From the Home screen, touch Place a Call . The Keypad screen appears. Figure 2-11 Keypad Screen (Not in a Call) 2 Touch Keyboard The alphanumeric keyboard appears. Figure 2-1...

Using the Polycom Touch Control 2–11 3 Enter the SIP address for the site.If you make a mistake while dialing, touch Backspace . If the far end is within your SIP domain, you can enter the SIP username instead of the entire SIP address. For example, if the far end's SIP address is "[email protected]...

Polycom Immersive Telepresence (ITP) User’s Guide 2–12 Calling from the Director y If you are registered with a directory server, you can browse or search for a site to call. To call from the director y: 1 From the Home screen, touch Search the Directory . Alternatively, from the Home screen, touch ...

Using the Polycom Touch Control 2–13 Ending a Call To end a call: 1 From the Call screen, touch Hang Up . You will receive a message that the call has ended. 2 Touch OK . Making Calls Using Meeting Composer Meeting Composer enables you to easily place calls to multiple sites or to Immersive Telepres...

Polycom Immersive Telepresence (ITP) User’s Guide 2–14 Selecting a Site Using Manual Dial To select a site using manual dial: 1 From the Home screen, touch Place a Call . The Keypad screen appears as shown in Figure 2-10 . 2 Touch Conference on the Keypad screen. The Keypad screen using Meeting Comp...

Using the Polycom Touch Control 2–15 Figure 2-16 Alphanumeric Keyboard Screen Using Meeting Composer (With No Participants) — If you make a mistake while dialing, touch Backspace . — If you want to delete the entry you are adding, touch Delete . 5 Touch Add to add the site to the list of sites you w...

Polycom Immersive Telepresence (ITP) User’s Guide 2–16 Selecting a Site Using Favorites To select a site using Favorites: 1 Do one of the following: — From the Home screen, touch Favorites (if you are not registered with a directory server). — From the Home screen, touch Place a Call , and then touc...

Using the Polycom Touch Control 2–17 3 Touch the names of the sites that you want to add to the list of sites to call.The sites will appear in the Conference List on the right side of the Favorites screen using Meeting Composer. Figure 2-19 Favorites Screen Using Meeting Composer (With Participants)...

Polycom Immersive Telepresence (ITP) User’s Guide 2–18 To select a site using the Director y: 1 From the Home screen, touch Search the Directory . Alternatively, from the Home screen, touch Place a Call, and then touch Directory . The Directory screen appears. Figure 2-20 Directory Screen 2 Touch Co...

Using the Polycom Touch Control 2–19 3 Do one of the following: — Touch the names of the sites that you want to add to the list of sites to call. The sites will appear in the Conference List on the right side of the Meeting Composer screen. — Search for a site: a Touch the Search field at the top of...

Polycom Immersive Telepresence (ITP) User’s Guide 2–20 Placing a Call Using Meeting Composer Once you have added the sites you want to call to the Conference List on the right side of the Meeting Composer screen, you can make the call to those sites as described in this section.If your system is con...

Using the Polycom Touch Control 2–21 For more information about the tasks you can perform from the Call screen, see pages 2-5 and 2-6 . 3 Touch Participants to view a list of the participants in the call. Ending a Call Using Meeting Composer To end a call using Meeting Composer: 1 Touch Hang Up on t...

Polycom Immersive Telepresence (ITP) User’s Guide 2–22 Using the Calendar The calendar feature enables you to use the Polycom Touch Control to view a list of scheduled meetings and to join those meetings.Depending on how your system administrator has configured your system, this feature may not be a...

Using the Polycom Touch Control 2–23 A few minutes before a meeting is scheduled to start, a Join button will appear next to the meeting in the list. 2 Touch Join to join the meeting. 3 To view details about a particular meeting, touch Info next to the meeting in the list.The details of the meeting ...

Polycom Immersive Telepresence (ITP) User’s Guide 2–24 Adjusting the Volume This section describes how to adjust the sound you hear at your site, how to change the volume on the Polycom Touch Control, and how to mute the microphones. Adjusting the Volume at Your Site Raising or lowering the volume a...

Using the Polycom Touch Control 2–25 Getting Help This section lists the error messages that you may receive on the Polycom Touch Control when you place a call that does not connect. It also describes how to contact the Help Desk whenever you need help with your ITP system. Understanding Error Messa...

Polycom Immersive Telepresence (ITP) User’s Guide 2–26 To call the help desk: 1 Do one of the following: — Touch Call for Help from the Home screen. — Touch the Help Desk entry in Favorites (if available) . — Touch Help Desk from any dialing screen. 2 Touch Help Desk . The system will automatically ...

. 3–1 3 Viewing People and Content What can you expect to see on the displays during a telepresence conference in an ITP room? That depends on whether you have an RPX 400 Series, an RPX 200 Series, an OTX 300 system, an OTX 100 system, a TPX 306M system, or a TPX 204M system, the type of system you ...

Polycom Immersive Telepresence (ITP) User’s Guide 3–2 Viewing People in an RPX Suite The following table describes what you can expect to see when you view the people at the other sites during a telepresence conference in an RPX suite. Note that your table may look different than the table in the fo...

Polycom Immersive Telepresence (ITP) User’s Guide 3–6 Viewing People in an OTX or TPX Room The following table describes what you can expect to see when you view the people at the other sites during a telepresence conference in an OTX or TPX room. Note that your table may look different than the tab...

Polycom Immersive Telepresence (ITP) User’s Guide 3–8 Because different types of video conferencing systems use different aspect ratios for their video images, ITP systems automatically adjust the video for your displays. Most systems use either 4:3 aspect ratio (such as an RPX suite) or 16:9 aspect...

Viewing People and Content 3–9 Viewing Content Your ITP system enables you to view content (such as slides, spreadsheets, or other documents) during your telepresence conference. You can also receive content from the other site(s) in the conference.You can display content at your site using a laptop...

Polycom Immersive Telepresence (ITP) User’s Guide 3–10 Accessing the Content Monitors This section describes how to access the tabletop content monitors in an ITP room. Accessing the Content Monitors in RPX Suites In RPX suites, there is one tabletop content monitor available for every two seats. To...

Viewing People and Content 3–11 Accessing the Content Monitors in Standard OTX 100 Rooms In standard OTX 100 rooms, there are two content monitors located in the table.Depending on how your system is configured, these two content monitors may automatically lift when content is shared; therefore, be ...

Polycom Immersive Telepresence (ITP) User’s Guide 3–12 To view content using a laptop in the room: 1 Access the content cable and connect the VGA or HDMI connector to the VGA or HDMI connector on your laptop.Note that some laptops require you to enable VGA or DVI output (such as by pressing Shift-F5...

Viewing People and Content 3–13 — If the other site in the conference is equipped with content monitors, the content appears on those content monitors. — If the other site in the conference has only one display, the content appears on that display. 5 When you are done using the laptop, touch Stop . ...

Polycom Immersive Telepresence (ITP) User’s Guide 3–14 3 Start the People+Content IP application.The People+Content IP screen appears. Figure 3-6 People+Content IP Screen 4 Enter the IP Address or host name of the ITP system and the meeting password, if one is set. 5 Click Connect . 6 Do one of the ...

Polycom Immersive Telepresence (ITP) User’s Guide 3–16 Using a Document Camera If your room is equipped with an optional document camera, you can use that document camera to show content to the other conference participants. To view content using a document camera: 1 From the Home screen, touch Show...

Viewing People and Content 3–19 Using a USB Drive You can show content using a USB drive and you can annotate the file while showing it to the far sites. To show content from a USB drive using a Polycom Touch Control: 1 Connect the USB drive to the USB connector on the right side of the Polycom Touc...

Polycom Immersive Telepresence (ITP) User’s Guide 3–20 — Touch the Search field at the top of the screen to search for a file. Touch a folder to open it. 5 Touch a file to view it. 6 Touch Show Content to show the file to the other call participants. 7 While viewing a file, you can do the following ...

Viewing People and Content 3–21 To add annotations to the content: 1 While you are showing content from a USB drive, touch Annotation to access the annotation toolbar. — Touch to draw red lines or dots on the content. — Touch to add yellow highlighting to areas of the content. — Touch to white-out a...

4–1 4 Conducting Successful Meetings Conducting a successful meeting in a Polycom ITP room is easy. Because you don’t have to manage cameras, microphones, speakers, remote controls, and other equipment, you can be free to concentrate on making your meeting as effective as possible. Meeting Tips This...

Polycom Immersive Telepresence (ITP) User’s Guide 4–2 Here are some tips to achieve the best video in your Polycom RPX suite: • The cameras in Polycom RPX suites can capture images up to the end of each table and are designed for participants that are seated. Therefore, if you are seated at any of t...

Conducting Successful Meetings 4–3 Audio Tips Polycom’s superior audio and digital Ceiling Microphone Arrays are extremely sensitive. Keep in mind that they will pick up all sound in the room, even gentle noises and whispers — and even if you are not in camera range. Other helpful audio tips you sho...

Polycom Immersive Telepresence (ITP) User’s Guide 4–4 • If you are left-handed and are planning to use the document camera, sit at the seat marked in blue above. Additionally, you may not want anyone to sit at the seat marked in red so that you have more room to use the document camera. Meeting Coor...

Conducting Successful Meetings 4–5 • If you want to schedule a conference with a video conferencing site that that does not have Polycom RPX or OTX equipment, your system administrator or the VNOC must ensure that the site’s equipment is compatible with the equipment in the RPX suite or the OTX room...