Page 2 - Table of Contents
ii Table of Contents Getting Started with Polycom CMA Desktop .................................................................................................................. 1 Welcome to Polycom CMA Desktop .............................................................................................
Page 5 - Getting Started with Polycom CMA Desktop; Welcome to Polycom CMA Desktop; Related Topics; Starting Polycom CMA Desktop; To start Polycom CMA Desktop manually:; First Steps with Polycom CMA Desktop
1 Getting Started with Polycom CMA Desktop Welcome to Polycom CMA Desktop Polycom CMA Desktop is an easy-to-use video conferencing application that lets you see and hear the people you call. With Polycom CMA Desktop, you can connect to anyone else who is using Polycom CMA Desktop or other types of v...
Page 7 - Calling and Answering; Placing a Call; To place a call by choosing a name from your Contacts list:
3 Calling and Answering Placing a Call You can place a call by choosing a name from your Contacts list, the Directory, or your Recent Calls. You can also call by entering the calling information yourself. Depending on the type of system you're using and the type of system you're calling, you can pla...
Page 8 - Ending a Call; Hang up; Seeing Who's Available; Availability for calls
Polycom CMA Desktop Help Book 4 • If Polycom CMA Desktop and the virtual meeting room are registered to the same gatekeeper, enter the extension (E.164 address). • For SIP calls, enter the address in this format: RoomNumber@IP_Address. For example, [email protected]. • For H.323 calls, enter the addr...
Page 9 - Participating in a Multipoint Call
Calling and Answering 5 Available for a video call, but currently idle. No presence is available for this video system, but the system can be called. In a video call and able to accept an additional video call. In a video call or not accepting calls (Do Not Disturb). Offline or no video is available...
Page 10 - To join a multipoint call:; To hang up from a multipoint call:; Tone Pad; Controlling the Far-End Camera; Related Topic
Polycom CMA Desktop Help Book 6 You can participate in multipoint calls that are hosted by a virtual meeting room or by a video conferencing system that can host multipoint calls. During a multipoint call, multiple sites can hear each other. Participants using video can also see each other. For most...
Page 12 - Using the Contacts, Directory, and Recent Calls Lists; To add a person or system in the Directory to your Contacts list:
8 Using the Contacts, Directory, and Recent Calls Lists Managing Your Contacts Your Contacts list is your personal space for storing information about the people and systems you communicate with most frequently. You can add people to your Contacts list by copying them from the Directory or from your...
Page 13 - Using Groups to Organize Contacts; To show groups in your Contacts list:
Working with Content 9 Searching for a Contact Using Groups to Organize Contacts Seeing Details About a Contact Seeing Who's Available Using Groups to Organize Contacts Your private groups allow you to organize your Contacts however you like so that you can find the people and systems you call more ...
Page 14 - Using the Directory
Polycom CMA Desktop Help Book 10 To copy a group to another group: 1. Right-click a group name, and choose Copy Group . 2. Select the target group, and click OK . To sort the groups: >> Do one of the following: • Sort the groups in alphabetical order by right-click a group name, and choose Sor...
Page 15 - Viewing Your Recent Calls; To place a call from your Recent Calls list:
Working with Content 11 Viewing Your Recent Calls Polycom CMA Desktop gives you several ways to view your recent calls: • Your Recent Calls list lets you see the people and systems you've called and those who have called you. You can use this list to place calls and invite people to be on your Conta...
Page 17 - Edit Contact
Working with Content 13 To edit a Contact's details: >> Right-click a Contact and choose Edit Contact . To close the Details window: >> Click the X in the top right corner of the window. Related Topics Viewing Your Recent Calls Managing Your Contacts About Your Contacts List, the Directo...
Page 18 - Showing the Desktop; Tip; Viewing Content
14 Working with Content Showing the Desktop When you show your Windows desktop, all participants see the same content at the same time. You can show slides, spreadsheets, or any other type of file. Everyone sees everything on your Windows desktop, including the cursor. The far end cannot control the...
Page 19 - To show the content full screen:
Customizing Your Polycom CMA Desktop Environment 15 To show the content full screen: >>Click . Related Topics Showing the Desktop
Page 20 - Showing Others Your Availability; To change your availability:; Customizing Chat and Call Windows; To specify how to display chat and call windows:; Showing and Hiding the PIP
16 Customizing Your Polycom CMA Desktop Environment Showing Others Your Availability If you will be away from your computer or unavailable to accept calls, you can configure Polycom CMA Desktop to show others that you are not available. You can also configure Polycom CMA Desktop to change your avail...
Page 21 - Viewing Full-Screen Video; Esc; Hiding and Showing Your Video Preview Window; Preview my video before placing a call
Setting Up Your Camera, Audio, and Network 17 During a call, you can verify the video you're sending to the far end by turning on the Picture-in-Picture window (the PIP). The PIP appears in the right lower corner of the main video window. You can turn it on or off any time during a call. Tip : The t...
Page 22 - Customizing the Enter Key; To specify how the Enter key works when you chat:; Preferences > Messages
Polycom CMA Desktop Help Book 18 Related Topics Showing and Hiding the PIP Viewing Full-Screen Video Customizing Chat and Call Windows Customizing the Enter Key You can configure use of the Enter key when you type messages to work the way you prefer. To specify how the Enter key works when you chat:...
Page 23 - To choose a camera for a call:; Specifying Camera Preferences; To specify camera preferences:
19 Setting Up Your Camera, Audio, and Network Choosing a Camera You may need to use different cameras in different environments. For example, you may use a webcam with your laptop when you work from your office, but you need to use the laptop's built-in camera when you work from home. Instead of rec...
Page 24 - Specifying Audio Preferences; To specify audio preferences:; Specifying Your Network Preferences; To specify your network type:
Polycom CMA Desktop Help Book 20 Adjusting the Camera Preferences: Video Specifying Audio Preferences Setting audio preferences lets you specify how your system handles audio. To specify audio preferences: 1. From the main window, click Menu > Preferences > Audio . 2. Choose the audio input de...
Page 26 - Solving Problems; Solving Audio and Video Problems
22 Solving Problems Solving Audio and Video Problems Symptom Corrective Action Video My camera is not listed in the device selection list. Ensure that the camera is not in use by another application. Restart Polycom CMA Desktop. Reinstall your video device using the installation CD provided by the d...
Page 28 - Testing Audio Devices; To test audio devices:; Troubleshooting Notifications
Polycom CMA Desktop Help Book 24 too close to the microphone can cause poor audio quality. I don't hear audio from others. Ensure that the far-end audio is not muted. Ensure that your volume is set to an audible level. Ensure that your speaker cable is connected securely. Reinstall your audio device...
Page 29 - Saving Logs
Copyrights and Legal Notices 25 If you continue to see this message, contact your Polycom CMA Desktop administrator. Polycom CMA Desktop license not available. The maximum numbers of users are in use. Try signing in again later. If you continue to see this message, contact your Polycom CMA Desktop a...
Page 30 - To collect Polycom CMA Desktop Diagnostics:; Save Log
Polycom CMA Desktop Help Book 26 To collect Polycom CMA Desktop Diagnostics: 1. From the main window, click Menu and choose Preferences > Statistics > Log . 2. Click Save Log . 3. Specify where you want to save the zipped file. Related Topics Preferences: Notification Log Troubleshooting Notif...
Page 31 - Copyrights and Legal Notices; Third Party Software; as3crypto
27 Copyrights and Legal Notices Copyright © 2011 All rights reserved. Polycom® and the Polycom logo are registered trademarks of Polycom, Inc., and Polycom CMA Desktop™ is a trademark of Polycom, Inc. All other product and company names are the trademarks or registered trademarks of their respective...
Page 35 - REFERENCES
Copyrights and Legal Notices 31 The authors make NO WARRANTY or representation, either express or implied, with respect to this software, its quality, accuracy, merchantability, or fitness for a particular purpose. This software is provided "AS IS", and you, its user, assume the entire risk ...
Page 36 - ARCHIVE LOCATIONS
Polycom CMA Desktop Help Book 32 The best currently available description of JPEG is the textbook "JPEG Still Image Data Compression Standard" by William B. Pennebaker and Joan L. Mitchell, published by Van Nostrand Reinhold, 1993, ISBN 0-442-01272-1. Price US$59.95, 638 pp. The book include...
Page 37 - FILE FORMAT WARS; Libxml2
Copyrights and Legal Notices 33 Thank to John Korejwa and Massimo Ballerini for inviting me to fruitful consultations in Boston, MA and Milan, Italy. Thank to Hendrik Elstner, Roland Fassauer, Simone Zuck, Guenther Maier-Gerber, Walter Stoeber, and Fred Schmitz for corresponding business development...
Page 39 - OpenLDAP
Copyrights and Legal Notices 35 Source form or documentation, if provided along with the Derivative Works; or, within a display generated by the Derivative Works, if and wherever such third-party notices normally appear. The contents of the NOTICE file are for informational purposes only and do not ...
Page 40 - OpenSSL
Polycom CMA Desktop Help Book 36 WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OPENLDAP FOUNDATION, ITS CONTRIBUTORS, OR THE AUTHOR(S) OR OWNER(S) OF THE SOFTWARE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQU...
Page 41 - XIFF
Copyrights and Legal Notices 37 Original SSLeay License Copyright (C) 1995-1998 Eric Young ([email protected]) All rights reserved. This package is an SSL implementation written by Eric Young ([email protected]). The implementation was written so as to conform with Netscapes SSL. This library is fre...
