Page 3 - About this Guide; Polycom Model Numbers
1725-36203-001-F.doc 3 About this Guide Thank you for choosing the SpectraLink 8020/8030 Wireless Telephones with SpectraLink Radio Protocol (SRP) 1 . These handsets provide business telephony features and functions such as multiple call appearances, call hold, transfer, and conference over your Loc...
Page 4 - Related Documents
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP 4 1725-36203-001-F.doc Related Documents SpectraLink 8020/8030 Wireless Telephone Administration Guide for SRP (1725-36030-001) SpectraLink 8020/8030 Regulatory Information (1725-36084-001) Available at
Page 5 - Contents
1725-36203-001-F.doc 5 Contents 0 About this Guide...................................................................... 3 Polycom Model Numbers ..................................................................3 Related Documents ........................................................................
Page 9 - Wireless Telephone; Overview
1725-36203-001-F.doc 9 Getting Started with your SpectraLink 8020/8030 Wireless Telephone Overview The SpectraLink 8020/8030 Wireless Telephones is a Wi-Fi handset for workplace telephone systems. By seamlessly integrating with the facility’s telephone system, wireless telephone users are provided w...
Page 10 - Indications of low battery
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP 10 1725-36203-001-F.doc Battery Packs Three battery pack models are available: Standard, Extended, and Ultra-Extended. The Standard Nickel Metal Hydride (NiMH) rechargeable handset Battery Pack gives you approximately four hours of talk t...
Page 14 - The Handset Display; Status Icons
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP 14 1725-36203-001-F.doc The Handset Display When first powered on, the handset screen will display the standby screen. This screen displays a top row of system icons showing the status of the handset, followed by two lines for the handset...
Page 15 - Softkeys
Getting Started with Your SpectraLink 8020/8030 Wireless Telephone 1725-36203-001-F.doc 15 Indicator Function Up and down arrows are displayed when the menu has additional options above or below. Left or right arrows are displayed during editing when the cursor may be moved left or right. The locati...
Page 16 - NavOK Functions; Menus; Config menu
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP 16 1725-36203-001-F.doc Softkey Name Displayed during… Press to… Cfg Config Menu Standby mode, second set Open the Config Menu Hold Hold In an active call. Place the call on hold. The line number blinks while the call is on hold. Lock Loc...
Page 17 - Line menu; FCN menu
Getting Started with Your SpectraLink 8020/8030 Wireless Telephone 1725-36203-001-F.doc 17 Line menu The Line menu allows you to activate a call on a selected line or to view the status of lines. Press the LINE key to display a menu of available lines and to activate a new call on a selected line. T...
Page 18 - Handset Modes
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP 18 1725-36203-001-F.doc Handset Modes Standby mode (on-hook) In standby mode, the handset is powered on and is ready to send and receive calls. The extension number is shown on the display and there is no dial tone. In this mode, the hand...
Page 20 - Accessories; Carrying Options; Headsets
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP 20 1725-36203-001-F.doc Accessories Carrying devices and headsets that are specifically designed for your SpectraLink handset may be purchased through your service representative. Carrying Options The following options are available for h...
Page 21 - Config Menu
1725-36203-001-F.doc 21 Customizing your SpectraLink 8030/8030 Wireless Telephone When the handset is in standby mode (on but not in use), press the Cfg softkey to display the configuration menu (“Config menu”). The handset cannot make or receive calls while in the Config menu. This menu allows you ...
Page 24 - Default settings
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP 24 1725-36203-001-F.doc Default settings The profile options on the Config menu may be reset to their default values by the system administrator. These are the default settings: Setting/profile Silent Vibrate Soft Loud Custom Ring Cadence...
Page 25 - Toggle options; Lock Keys; Set as Active
Customizing Your SpectraLink 8020/8030 Wireless Telephone 1725-36203-001-F.doc 25 Toggle options Some menu items have only two options, which operate on a toggle basis. The current setting is shown below the menu heading on the info line. The other available setting is highlighted in the menu list. ...
Page 26 - Ring Settings
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP 26 1725-36203-001-F.doc Ring Settings The Ring Settings option allows the user to set the ring for three separate functions. Telephone Ring is used for usual telephony functions. Message Alert 1 and Message Alert 2 may be used to set diff...
Page 27 - Noise Mode; Ring in Headset/Speaker
Customizing Your SpectraLink 8020/8030 Wireless Telephone 1725-36203-001-F.doc 27 Message Alerts 1 and 2 Message Alerts are used by external applications such as nurse call systems. If such systems are installed in your facility, you may adjust their ring characteristics to differentiate them from o...
Page 28 - Phone Settings
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP 28 1725-36203-001-F.doc Phone Settings Extension Info The extension number and extension name are provided. These are programmed by the system administrator and may not be changed by the user. Keypad Autolock The handset may be set to loc...
Page 29 - Default Channel; Subscribed Channels; PTT Audio Volume; PTT Tone Volume
Customizing Your SpectraLink 8020/8030 Wireless Telephone 1725-36203-001-F.doc 29 Predial must be enabled if you wish to use the Redial feature. See Chapter 3 Using the Basic Features of Your SpectraLink 8020/8030 Wireless Telephone for more information on using the Redial feature. Push-to-Talk (PTT...
Page 30 - PTT Vibrate; System Info; Phone IP Address
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP 30 1725-36203-001-F.doc PTT Vibrate To enhance the alerting of a PTT call, PTT Vibrate may be enabled. When PTT Vibrate is enabled, the handset will vibrate three times whenever a PTT broadcast is received, whether the handset is in stand...
Page 31 - Emergency Dial
Customizing Your SpectraLink 8020/8030 Wireless Telephone 1725-36203-001-F.doc 31 Emergency Dial (SpectraLink 8030 Wireless Telephone only) Emergency Dial will appear if it has been enabled by the system administrator. The Emergency Number / Name options allow you to check the number and name that i...
Page 35 - Answer or Reject a Call; Place a Call on Hold/Resume Call
Using the Basic Features of Your SpectraLink 8020/8030 Wireless Telephone 1725-36203-001-F.doc 35 Press this button one time. If Emergency Dial is active, an explanatory message will be displayed. When Emergency Dial has been enabled, the handset will dial an emergency number when it is pressed twic...
Page 36 - Answer a Second Call
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP 36 1725-36203-001-F.doc Press the Hold softkey. Press Hold again to resume audio. Answer a Second Call When an incoming call occurs during an active call, the handset will play the second call ringing sound until: • the call is answered •...
Page 38 - Adjust the Headset Volume; Open the Config Menu
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP 38 1725-36203-001-F.doc Adjust the Headset Volume While the headset is plugged in, press the up/down volume buttons on the side of the handset during the call. Mute/Unmute a Call Press the Mute softkey. When the handset is muted, < Mut...
Page 39 - Place a Second Call
1725-36203-001-F.doc 39 Using the Advanced Features of your SpectraLink 8020/8030 Wireless Telephone This chapter provides operating instructions for the advanced features of the SpectraLink 8020/8030 Wireless Telephone. This chapter contains instructions on: • Multiple line appearances • Listening ...
Page 40 - Place a Call on a Different Line
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP 40 1725-36203-001-F.doc Place a Call on a Different Line 1. Press the LINE key. 2. Navigate to the desired line and press START. Listen to Voicemail Voicemail may be locally available. If so, when the handset has a voicemail message, the ...
Page 41 - Search for a phonebook entry
Using the Advanced Features of Your SpectraLink 8020/8030 Wireless Telephone 1725-36203-001-F.doc 41 Phonebook Select Name > [special] <new> A Name B Name C Name Spkr Edit Back The phonebook list is sorted alphabetically. If present as shown above, the first item on the list will be a syste...
Page 42 - Edit a phonebook entry; Enter a new name and number in the phonebook
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP 42 1725-36203-001-F.doc Edit a phonebook entry 1. Select the name to edit from the phonebook list. 2. Press the Edit softkey to open the Enter Number display and edit the existing number. Use the Clr and Del softkeys as needed. 3. Press N...
Page 46 - Make a PTT Call
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP 46 1725-36203-001-F.doc • End a wait period • Select a different PTT channel • End one PTT call and start another one • Receive a PTT call while on a telephone call • Transmit on the priority channel • End a PTT call • Change the PTT volu...
Page 48 - Start a Telephone Call during a PTT Transmission; Turn off PTT; Subscribe to additional PTT channels
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP 48 1725-36203-001-F.doc Start a Telephone Call during a PTT Transmission Press the START key and dial the number. PTT transmissions will be pre-empted by the telephone call. Turn off PTT Change to a different profile. (The Silent and Vibr...
Page 49 - Charger Options; Charger Models; Install the Charger
1725-36203-001-F.doc 49 Charger Options Charger Models Three charger models are available for the SpectraLink 8020/8030 Wireless Telephone. The Single Charger will charge a single handset with an installed Battery Pack. The Dual Charger will charge the handset and a spare Battery Pack. The Quad Char...
Page 50 - Charging Status Indicators
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP 50 1725-36203-001-F.doc Charging Status Indicators The handset speaker, handset display, and the charger LED (on the Dual and Quad Chargers), indicate charging status or that a Battery Pack failure has been detected. Handset Message/ LED ...
Page 51 - Single Charger
Charger Options 1725-36203-001-F.doc 51 Single Charger The Single Charger is designed to allow the handset to remain operational through speakerphone or headset use while the handset’s Battery Pack is being charged. The handset may also be charged while it is in standby mode or turned off. Place the...
Page 52 - Dual Charger
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP 52 1725-36203-001-F.doc Dual Charger The Dual Charger is designed to charge the Battery Pack in the handset while it remains operational and also charge an additional Battery Pack in the rear charging bay. The handset has charging priorit...
Page 53 - Quad Charger
Charger Options 1725-36203-001-F.doc 53 Quad Charger The Quad Charger is designed to simultaneously charge four Battery Packs. It may be mounted on a horizontal or vertical surface. The Battery Pack snaps into the charging slot. The LED above the occupied bay indicates the charging status of the Bat...
Page 59 - Safety Information; Chargers and Battery Packs
1725-36203-001-F.doc 59 Safety Information Chargers and Battery Packs It is normal for the Battery Pack to become warm when charging. Chargers operate in a 50° to 85° F (10° to 30° C) environment. Do not expose them to freezing temperatures or direct sunlight. Do not place anything in the charger ot...
Page 60 - Wireless Telephones; Operational Warnings; Potentially explosive atmospheres
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP 60 1725-36203-001-F.doc Wireless Telephones WARNING: Changes or modifications to this equipment that are not approved by Polycom may cause this equipment to fail to comply with part 15 of the FCC rules, voiding the user’s authority to ope...
Page 61 - Electromagnetic Interference and Compatibility; Facilities; Hearing aids
Safety Information 1725-36203-001-F.doc 61 Electromagnetic Interference and Compatibility Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed, or otherwise configured for electromagnetic compatibility. Facilities To avoid electromagn...
Page 62 - Other medical devices; Use While Driving; For vehicles equipped with an airbag; FCC Statement
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP 62 1725-36203-001-F.doc Other medical devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist yo...
Page 63 - Specific Absorption Rate (SAR) Information
Safety Information 1725-36203-001-F.doc 63 Specific Absorption Rate (SAR) Information Your wireless telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. In August 1996, the Federal Communications Commissions (FCC) adopte...
Page 64 - Handset operation normal position
User Guide: SpectraLink 8020/8030 Wireless Telephone with SRP 64 1725-36203-001-F.doc (e.g., at the ear and worn on the body) as required by the FCC for each model. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirem...
Page 65 - Index
1725-36203-001-F.doc 65 Index B Battery Packs .........................................................10 Low battery .......................................................10 Safety .................................................................59 C Chargers Charging status .........................
