Page 3 - About this Guide; Polycom Model Numbers
1725-36165-001-G.doc 3 About this Guide Thank you for choosing the SpectraLink 8020/8030 Wireless Telephones with Session Initiation Protocol (SIP) 1 . These handsets provide business telephony features and functions such as multiple call appearances, call hold, transfer, and conference over your Lo...
Page 4 - Related Documents
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 4 1725-36165-001-G.doc Related Documents SpectraLink 8020/8030 Wireless Telephone Administration Guide for SIP (1725-36038-001) SpectraLink 8020/8030 Regulatory Information (1725-36084-001) Available at
Page 5 - Contents
1725-36165-001-G.doc 5 Contents 0 About this Guide...................................................................... 3 Polycom Model Numbers ..................................................................3 Related Documents ........................................................................
Page 9 - Wireless Telephone; Overview
1725-36165-001-G.doc 9 Getting Started with your SpectraLink 8020/8030 Wireless Telephone Overview The SpectraLink 8020/8030 Wireless Telephone is a mobile handset that uses a call server (sometimes referred to as the PBX) and the Local Area Network (LAN) to connect to other telephones at your workp...
Page 10 - Battery Packs; Indications of low battery
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 10 1725-36165-001-G.doc Battery Packs Three battery pack models are available: Standard, Extended, and Ultra-Extended. The Standard Nickel Metal Hydride (NiMH) rechargeable handset Battery Pack gives you approximately four hours of talk t...
Page 14 - The Handset Display
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 14 1725-36165-001-G.doc The Handset Display When first powered on, the handset screen will display the standby screen. This screen displays a top row of system icons showing the status of the handset, followed by two lines for the handset...
Page 15 - System Icons; Call Status Icons
Getting Started with Your SpectraLink 8020/8030 Wireless Telephone 1725-36165-001-G.doc 15 System Icons Indicator Function The signal strength icon indicates the strength of the signal and can assist the user in determining if the handset is moving out-of-range. The battery icon indicates the amount...
Page 16 - Softkeys
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 16 1725-36165-001-G.doc Indicator Function Audio receive-only icon (flashing). Locally muted or far end hold with no music on hold. No audio icon. No audio is flowing. Call is terminating or far end hold with audio disable. Softkeys Softk...
Page 17 - NavOK Functions
Getting Started with Your SpectraLink 8020/8030 Wireless Telephone 1725-36165-001-G.doc 17 Softkey Name Displayed during… Press to… OK OK Power up registration if username is not configured in admin menu. Send the username and password to the SIP server for authorization to register the handset. Red...
Page 18 - Menus; Line menu
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 18 1725-36165-001-G.doc Menus Line menu The Line menu allows you to activate a call on a selected line or to view the status of lines. Press the LINE key to display a menu of available lines and to activate a new call on a selected line. ...
Page 19 - FCN menu
Getting Started with Your SpectraLink 8020/8030 Wireless Telephone 1725-36165-001-G.doc 19 entered using multiple key presses. Normally, a simple numeric mode is selected; selecting other symbol modes allows convenient access to the complete printable US ASCII character set. The following table show...
Page 20 - Handset Modes
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 20 1725-36165-001-G.doc Handset Modes Standby mode (on-hook) In standby mode, the handset is powered on and is ready to send and receive calls. The extension number is shown on the display and there is no dial tone. In this mode, the hand...
Page 22 - Accessories; Carrying Options; Headsets
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 22 1725-36165-001-G.doc Accessories Carrying devices and headsets that are specifically designed for your SpectraLink handset may be purchased through your service representative. Carrying Options The following options are available for h...
Page 23 - Config Menu
1725-36165-001-G.doc 23 Customizing your SpectraLink 8030/8030 Wireless Telephone When the handset is in standby mode (on but not in use), press the Cfg softkey to display the configuration menu (“Config menu”). The handset cannot make or receive calls while in the Config menu. This menu allows you ...
Page 26 - Default settings
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 26 1725-36165-001-G.doc Default settings The profile options on the Config menu may be reset to their default values by the system administrator. These are the default settings: Setting/profile Silent Vibrate Soft Loud Custom Language Eng...
Page 27 - Toggle options; Lock Keys; Set as Active
Customizing Your SpectraLink 8020/8030 Wireless Telephone 1725-36165-001-G.doc 27 Toggle options Some menu items have only two options, which operate on a toggle basis. The current setting is shown below the menu heading on the info line. The other available setting is highlighted in the menu list. ...
Page 28 - Ring Settings
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 28 1725-36165-001-G.doc Ring Settings The Ring Settings option allows the user to set the ring for three separate functions. Telephone Ring is used for usual telephony functions. Message Alert 1 and Message Alert 2 may be used to set diff...
Page 29 - Noise Mode; Ring in Headset/Speaker
Customizing Your SpectraLink 8020/8030 Wireless Telephone 1725-36165-001-G.doc 29 their ring characteristics to differentiate them from other rings. Contact your system administrator to find out if these options are available. Noise Mode Provides options that describe the noise level in your environ...
Page 30 - Phone Settings; Keypad Autolock; Use Hearing Aid
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 30 1725-36165-001-G.doc Phone Settings Keypad Autolock The handset may be set to lock the keypad automatically when in standby mode. The automatic locking function of the keypad may be disabled (the default) or adjusted for a 5, 10 or 20-...
Page 31 - Default Channel; Subscribed Channels; PTT Audio Volume; PTT Tone Volume; PTT Vibrate
Customizing Your SpectraLink 8020/8030 Wireless Telephone 1725-36165-001-G.doc 31 Push-to-Talk (PTT) If the system administrator has configured the SpectraLink 8030 Wireless Telephones for PTT, they can be used like walkie-talkies. If the system administrator has disabled PTT, the PTT options will n...
Page 32 - System Info
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 32 1725-36165-001-G.doc To set the handset for PTT vibrate only, enable PTT Vibrate and set the tone volume to zero. System Info Displays the IP address of the highlighted menu item. The IP address appears in the upper portion of the scre...
Page 34 - Turn the Handset On
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 34 1725-36165-001-G.doc • Change the ring volume • Adjust the speaker or headset volume • Mute/unmute a call • End the call • Change the profile • Open the Config menu • Turn on the backlight Turn the Handset On Press and hold the END key...
Page 35 - Place a Call; Place an Emergency Call
Using the Basic Features of Your SpectraLink 8020/8030 Wireless Telephone 1725-36165-001-G.doc 35 Place a Call 1. To dial a number, follow any one of these sequences: » Press the START key, wait for a dial tone, then dial the number. Then press either START again or Nav OK . » Dial the number and th...
Page 36 - Answer or Reject a Call
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 36 1725-36165-001-G.doc When Emergency Dial has been enabled, the handset will dial an emergency number when it is pressed twice within two seconds. The number dialed may be found under the Config Menu>System Info option. Caution! Emer...
Page 38 - Resume a Call on Hold from Standby; Navigate among Call Tabs
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 38 1725-36165-001-G.doc • the call is transferred to voicemail. 1. Press the Nav f key to select the incoming call tab and view call details. (The original call’s audio remains active.) Example: Line 1 : [your dial number] from [caller ID...
Page 40 - Silence the Ringing
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 40 1725-36165-001-G.doc 3. Verify that the displayed number is the one you want and the line number is valid. 4. Press NavOK or START . Silence the Ringing Press the END key to silence the external speaker ring and convert to in-ear speak...
Page 41 - Change the Profile; Open the Config Menu
Using the Basic Features of Your SpectraLink 8020/8030 Wireless Telephone 1725-36165-001-G.doc 41 Normal Mode: If the other party hangs up, the display will show Press End Call , along with a warning tone. If you do not hang up, the handset automatically hangs up after 5 seconds. At this time, the h...
Page 43 - Place a Second Call
1725-36165-001-G.doc 43 Using the Advanced Features of your SpectraLink 8020/8030 Wireless Telephone This chapter provides operating instructions for the advanced features of the SpectraLink 8020/8030 Wireless Telephone. This chapter contains instructions on: • Place a second call • Multiple line ap...
Page 44 - Place a Call on a Different Line; Answer a Call on a Second Line
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 44 1725-36165-001-G.doc Place a Call on a Different Line 1. Press the LINE key. 2. Navigate to the desired line and press NavOK. 3. Dial the number. 4. Press START or NavOK to initiate the call. Place a Call from Favorites Menu 1. Press S...
Page 45 - Use Call Logs
Using the Advanced Features of Your SpectraLink 8020/8030 Wireless Telephone 1725-36165-001-G.doc 45 Example: Line 2 [your dial number] from [caller ID] Spkr Answ Rej 2. Press Answ or START to answer the incoming call and place the active call on hold. Pressing the Rej softkey will redirect the inco...
Page 48 - Transfer an Active Call to a Call on Hold
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 48 1725-36165-001-G.doc 3. Press NavOK or START to establish a second call. 4. Inform the person on the other end that you would like to transfer the call. 5. Press FCN and select the Transfer option to transfer the call. 6. Press the END...
Page 49 - Use the Phonebook and Speed Dial; Search for a phonebook entry
Using the Advanced Features of Your SpectraLink 8020/8030 Wireless Telephone 1725-36165-001-G.doc 49 Use the Phonebook and Speed Dial Press the Phbk softkey from standby mode. The phonebook may also be opened by pressing the Save softkey when it appears in a call log or during predialing. The phoneb...
Page 50 - Edit a phonebook entry; Enter a new name and number in the phonebook
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 50 1725-36165-001-G.doc Edit a phonebook entry 1. Select the name to edit from the phonebook list. 2. Press the Edit softkey to open the Edit Number display and edit the existing number. Use the Clr and Del softkeys as needed. 3. Press Na...
Page 56 - Turn off PTT; Subscribe to additional PTT channels
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 56 1725-36165-001-G.doc Turn off PTT Change to a different profile. (The Silent and Vibrate profiles disable PTT by default.) Subscribe to additional PTT channels Press the Cfg softkey to open the Config menu and select Push-to-talk . Sel...
Page 57 - Charger Options; Charger Models; Install the Charger
1725-36165-001-G.doc 57 Charger Options Charger Models Three charger models are available for the SpectraLink 8020/8030 Wireless Telephone. The Single Charger will charge a single handset with an installed Battery Pack. The Dual Charger will charge the handset and a spare Battery Pack. The Quad Char...
Page 58 - Charging Status Indicators
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 58 1725-36165-001-G.doc Charging Status Indicators The handset speaker, handset display, and the charger LED (on the Dual and Quad Chargers), indicate charging status or that a Battery Pack failure has been detected. Handset Message/ LED ...
Page 59 - Single Charger
Charger Options 1725-36165-001-G.doc 59 Single Charger The Single Charger is designed to allow the handset to remain operational through speakerphone or headset use while the handset’s Battery Pack is being charged. The handset may also be charged while it is in standby mode or turned off. Place the...
Page 60 - Dual Charger
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 60 1725-36165-001-G.doc Dual Charger The Dual Charger is designed to charge the Battery Pack in the handset while it remains operational and also charge an additional Battery Pack in the rear charging bay. The handset has charging priorit...
Page 61 - Quad Charger
Charger Options 1725-36165-001-G.doc 61 Quad Charger The Quad Charger is designed to simultaneously charge four Battery Packs. It may be mounted on a horizontal or vertical surface. The Battery Pack snaps into the charging slot. The LED above the occupied bay indicates the charging status of the Bat...
Page 67 - Safety Information; Chargers and Battery Packs
1725-36165-001-G.doc 67 Safety Information Chargers and Battery Packs It is normal for the Battery Pack to become warm when charging. Chargers operate in a 50° to 85° F (10° to 30° C) environment. Do not expose them to freezing temperatures or direct sunlight. Do not place anything in the charger ot...
Page 68 - Wireless Telephones; Operational Warnings; Potentially explosive atmospheres
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 68 1725-36165-001-G.doc battery, particularly when placing it inside a pocket, purse, or other container with metal objects. Wireless Telephones WARNING: Changes or modifications to this equipment that are not approved by Polycom may caus...
Page 69 - Electromagnetic Interference and Compatibility; Facilities; Hearing aids
Safety Information 1725-36165-001-G.doc 69 Electromagnetic Interference and Compatibility Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed, or otherwise configured for electromagnetic compatibility. Facilities To avoid electromagn...
Page 70 - Other medical devices; Use While Driving; For vehicles equipped with an airbag; FCC Statement
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 70 1725-36165-001-G.doc Other medical devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist yo...
Page 71 - Specific Absorption Rate (SAR) Information
Safety Information 1725-36165-001-G.doc 71 Specific Absorption Rate (SAR) Information Your wireless telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. In August 1996, the Federal Communications Commissions (FCC) adopte...
Page 72 - Handset operation normal position
User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP 72 1725-36165-001-G.doc (e.g., at the ear and worn on the body) as required by the FCC for each model. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirem...
Page 73 - Index
1725-36165-001-G.doc 73 Index B Battery Packs .........................................................10 Low battery .......................................................10 Safety .................................................................67 C Chargers Charging status .........................
