Polycom 1725-30960-001 - Manual

Polycom SoundStation IP 5000 Quick User Guide. 1725-30960-001 Rev. A / March, 2010 Edition

Polycom® SoundStation®
IP 5000 Phone

Quick User Guide

BASIC PHONE FEATURES

CUSTOMIZING YOUR PHONE

Applies to phones running SIP 3.2.3 or
later.
For detailed information, see the

User Guide for the Polycom SoundStation
IP 5000 Phone

available at:

www.polycom.com/support/
soundstation_ip5000/

©2010 Polycom, Inc. All rights reserved.

POLYCOM

®

, the Polycom “Triangles” logo and the names and marks

associated with Polycom’s products are trademarks and/or service marks
of Polycom, Inc. and are registered and/or common law marks in the
United States and various other countries. All other trademarks are
property of their respective owners. No portion hereof may be
reproduced or transmitted in any form or by any means, for any purpose
other than the recipient’s personal use, without the express written
permission of Polycom.

BASIC PHONE FEATURES

Placing Calls

Press

, enter the phone

number, and then press the

Send

soft key.

Answering Calls

Press the

Answer

soft key.

To ignore an incoming call, press
the

Reject

soft key.

Ending Calls

During a call, press

or the

End Call

soft key.

Redialing Numbers

To call the last number you

dialed, press

.

Muting the Microphone

During a call, press

. The

console LEDs will glow red.

You can hear all other parties
while Mute is enabled. The other
parties cannot hear you.

To turn off Mute, press

again.

Holding and Resuming Calls

During a call, press the

Hold

soft

key. The console LEDs will blink
red.

To resume the call, press the

Resume

soft key.

Transferring Calls

To transfer a call:

1. During a call, press the

Trnsfer

soft key. The active call is
placed on hold.

2. Enter the number of the party

to which you want to transfer
the call, and then press the

Send

soft key

.

To cancel the transfer before
the call connects, press the

Cancel

soft key. The original

call resumes.

3. When you hear the ring-back

sound, or after you speak with
the second party, press the

Trnsfer

soft key.

Forwarding Calls

To enable call forwarding:

1. From the idle screen, press the

Forward

soft key.

2. Select the forwarding type you

want to enable:
•

Always

—To forward all

incoming calls.

•

No Answer

—To forward all

unanswered incoming calls.

•

Busy

—To forward calls that

arrive when you are already
in a call.

3. Enter a number to forward calls

to. For No Answer, enter the
number of rings before
forwarding.

4. Press the

Enable

soft key.

To disable call forwarding:

1. From the idle screen, press the

Forward

soft key.

2. Select the forwarding type you

want to disable.

3. Press the

Disable

soft key.

Using Do Not Disturb

To prevent your phone from
ringing, enable Do Not Disturb.

Press

,

and then select

Features > Do Not Disturb

.

You can automatically transfer the
call without speaking to the second
party. After you complete step 1,
press the Blind soft key. Then,
complete step 2.