Polycom 1725-16843-001 - Manual

Polycom, Inc. 1 1 Getting Started with Your Phone This chapter includes overview information that you may find helpful when you’re just starting to learn about your Polycom ® VVX ® 1500 business media phone or when you have experience, but you need a quick refresher. The topics include: • “Changes t...

User Guide for the Polycom VVX 1500 Business Media Phone Changes to this Guide 2 Polycom, Inc. Changes to this Guide The following sections have been added to this edition: • “Choosing Where You Hear Sound Effects” on page 75. • “Calling and Answering from a Locked Phone” on page 84. • “Using Buddy ...

Introducing Phone Components Getting Started with Your Phone Polycom, Inc. 3 Introducing Phone Components The following figure shows the phone’s primary hardware features. Feature Description 1 Handset and Cord Provides audio output for calls that use the handset. 2 Speakerphone Provides ringer and ...

User Guide for the Polycom VVX 1500 Business Media Phone Understanding the Phone Keypad 4 Polycom, Inc. Understanding the Phone Keypad The following figure shows the keys on the phone console. Key Description 1 Arrow Keys Allow you to: • Scroll through lists. • Highlight items before you select them...

What Displays on the Touch Screen? Getting Started with Your Phone Polycom, Inc. 5 What Displays on the Touch Screen? Your phone displays video in two windows: a small picture-in-picture (PIP) window located on the top-right of the touch screen, and a larger window centered in the middle of the touc...

What Displays on the Touch Screen? Getting Started with Your Phone Polycom, Inc. 9 Phone Icons The following table describes the icons that display on the touch screen. Call counters only display when the icon appears next to the Line Key. Icon Description Buddy Status (Online) Busy Lamp Field (BLF)...

User Guide for the Polycom VVX 1500 Business Media Phone Entering Data and Editing Fields 14 Polycom, Inc. Entering Data and Editing Fields You can enter data and edit fields in these two ways: • Using a “keyboard” that displays on the touch screen. • Using the dialpad keys on the phone console. Scr...

Entering Data and Editing Fields Getting Started with Your Phone Polycom, Inc. 15 Using the Touch Screen Keyboard You can use the touch screen keyboard to quickly update field information. To use the touch screen keyboard to update data: 1 To update a field, tap the field.The keyboard icon, , displa...

User Guide for the Polycom VVX 1500 Business Media Phone Entering Data and Editing Fields 18 Polycom, Inc. Using the Dialpad Keys on the Phone Console You can use the keys on your phone console to update field information. To use the dialpad keys to enter or edit data: 1 Tap a field to select it. 2 ...

Entering Data and Editing Fields Getting Started with Your Phone Polycom, Inc. 19 3 Tap the Save soft key. Enter special characters Do one of the following: • Press the , , or key on the dialpad one or more times. (Each key provides a different set of special characters.) or 1 Tap the ABC , Abc , or...

User Guide for the Polycom VVX 1500 Business Media Phone Tips for When You’re in Video Calls 20 Polycom, Inc. Tips for When You’re in Video Calls Use these tips when you’re in a video call or conference: • Check the near-site video to make sure it’s clear, bright, and sharp. For information on adjus...

Registering the Phone Getting Started with Your Phone Polycom, Inc. 21 To clean the touch screen: 1 Tap > Settings > Basic > Screen Clean . The touch screen is disabled. The message “Touch screen is disabled. Press any key to exit” displays. 2 Wipe the glass with a clean, lint-free cloth. 3...

User Guide for the Polycom VVX 1500 Business Media Phone Calling and Answering 24 Polycom, Inc. Calling and Answering At any time, only one active call can be in progress on your phone. The active call is the one that has audio or video associated with it. There may be multiple other calls on hold, ...

Calling and Answering Using the Basic Features of Your Phone Polycom, Inc. 25 To display and access the calls on another Line Key, tap that Line Key. When you tap a Line Key, the first call on hold in the inactive call group for that Line Key will automatically resume.The number of calls associated ...

User Guide for the Polycom VVX 1500 Business Media Phone Calling and Answering 26 Polycom, Inc. This section explains the following: • “Answering When Not in Another Call” on page 26 • “Answering When in Another Call” on page 27 • “Answering on a Shared Line” on page 28 • “Answering Calls Automatica...

Calling and Answering Using the Basic Features of Your Phone Polycom, Inc. 27 To answer a call using the handset: >> Pick up the handset. To answer a call using the speakerphone: >> With the handset on-hook, do one of the following: — Tap the incoming call window that displays in the mid...

User Guide for the Polycom VVX 1500 Business Media Phone Calling and Answering 28 Polycom, Inc. • The status indicator on the Line Key associated with the incoming call flashes green. • The call counter for the Line Key associated with the incoming call increments by one (showing the number of calls...

Calling and Answering Using the Basic Features of Your Phone Polycom, Inc. 29 Answering Calls Automatically You can enable the phone to automatically answer a call, so you don’t have to tap a soft key, Line Key, or other key to answer the call. If you enable this feature, the call automatically dire...

User Guide for the Polycom VVX 1500 Business Media Phone Calling and Answering 30 Polycom, Inc. Placing Calls You can place a call in various ways using your phone: • Using the handset • Using the speakerphone • Using the headset You can dial the number first, and then choose the method to speak to ...

Calling and Answering Using the Basic Features of Your Phone Polycom, Inc. 31 In the following figure, the active call to Jack Jones has lasted for 21 minutes, 19 seconds. The calls to Francois and Catherine have lasted for 8 minutes, 33 seconds and 7 minutes, 1 second respectively. This section exp...

User Guide for the Polycom VVX 1500 Business Media Phone Calling and Answering 32 Polycom, Inc. To dial a number using the handset: >> Do one of the following: — Pick up the handset, and then enter the phone number. or — Enter the phone number, tap the Dial soft key, and then pick up the hands...

Calling and Answering Using the Basic Features of Your Phone Polycom, Inc. 33 To dial a number using the speakerphone: >> With the handset on-hook, do one of the following: — Tap the New Call soft key or the Line Key, or press to obtain a dial tone. Then, enter the phone number. or — Enter the...

User Guide for the Polycom VVX 1500 Business Media Phone Calling and Answering 34 Polycom, Inc. To dial a number using the headset: >> With the optional headset connected, do one of the following: — Tap the New Call soft key or the Line Key to obtain a dial tone. Then, press , and then enter t...

Calling and Answering Using the Basic Features of Your Phone Polycom, Inc. 35 Calling from Call Lists You can place calls from your missed, placed, and received call lists. To place a call from a call list: 1 Display a call list. (See “Viewing Call Lists” on page 63.) 2 From the Received Calls, Miss...

User Guide for the Polycom VVX 1500 Business Media Phone Calling and Answering 36 Polycom, Inc. Calling by Speed Dialing You can quickly “speed dial” a contact by doing one of the following: • Tapping the contact’s Speed Dial Key.Not all contacts have a Speed Dial Key. For information on Speed Dial ...

Calling and Answering Using the Basic Features of Your Phone Polycom, Inc. 37 — From the idle screen, press . From the Speed Dial Information screen, scroll to the contact. Then, tap the contact, pick up the handset, or press . (During a call, you cannot access the Speed Dial Information screen by p...

User Guide for the Polycom VVX 1500 Business Media Phone Calling and Answering 38 Polycom, Inc. If your phone is set up to handle both protocols, you may be able to choose a protocol before you place a call using one of the following methods: • Soft key methodSoft keys display to allow you to choose...

Calling and Answering Using the Basic Features of Your Phone Polycom, Inc. 39 Ending Calls To end a call: >> Do one of the following: — Tap the End Call soft key. — If you’re in handset mode, replace the handset. — If you’re in speakerphone mode, press . — If you’re in headset mode, press . Us...

User Guide for the Polycom VVX 1500 Business Media Phone Calling and Answering 40 Polycom, Inc. To enable Headset Memor y Mode: 1 Tap > Settings > Basic > Preferences > Headset > Headset Memory . 2 From the Headset Memory Mode screen, tap Enabled , and then tap the Select soft key. 3 ...

While Your Phone Rings Using the Basic Features of Your Phone Polycom, Inc. 41 While Your Phone Rings While your phone rings, you can do the following: • Temporarily ignore the call before answering it. See “Ignoring or Silencing Incoming Calls” on page 41. • Terminate the call so you can’t answer i...

User Guide for the Polycom VVX 1500 Business Media Phone During Calls 42 Polycom, Inc. Forwarding Calls While Your Phone Rings You can manually forward a call to another number while your phone rings. You can also set up your phone to forward all incoming calls to a third party (see “Forwarding All ...

During Calls Using the Basic Features of Your Phone Polycom, Inc. 43 Holding and Resuming Calls To place a call on hold, tap the Hold soft key or press during an active call. When you place a call on hold, the following happens: • The hold icon, , will display on the Line Key. • The Line Key status ...

User Guide for the Polycom VVX 1500 Business Media Phone During Calls 44 Polycom, Inc. Handling Multiple Calls on Hold Your phone displays all calls for a Line Key by displaying multiple windows on the screen. The phone only displays the calls for one Line Key at a time.The active call (if any) disp...

During Calls Using the Basic Features of Your Phone Polycom, Inc. 45 Transferring Calls A call can be transferred in one of three ways: • Consultative—The party to whom you want to transfer the call answers their phone before you transfer the call or hang up. You can consult with them before complet...

User Guide for the Polycom VVX 1500 Business Media Phone During Calls 46 Polycom, Inc. 3 When you hear the ring-back sound, tap the Transfer soft key or press . If you want to talk privately to the person to whom you’re transferring the call before the transfer is complete, wait until the person ans...

During Calls Using the Basic Features of Your Phone Polycom, Inc. 47 During a conference, you have access to the conference management feature. This feature allows you to manage each participant in the conference call. You can mute, hold, and remove individual participants, as well as choose the con...

User Guide for the Polycom VVX 1500 Business Media Phone During Calls 48 Polycom, Inc. To set up a conference call using the Conference soft key or dialpad key: 1 Call the first party. See “Placing Calls” on page 30. 2 Tap the Conference soft key or press to create a new call. The active call is pla...

During Calls Using the Basic Features of Your Phone Polycom, Inc. 49 To set up a conference call with an active call and a call on hold: >> If you have an active call and a call on hold (either on the same Line Key or a different Line Key), tap the Join soft key. The Conference screen displays...

User Guide for the Polycom VVX 1500 Business Media Phone During Calls 50 Polycom, Inc. Ending Conference Calls You can end a conference, and your connection to the other participants, by tapping the End Call soft key. By default, when you tap the End Call soft key, the other participants remain conn...

During Calls Using the Basic Features of Your Phone Polycom, Inc. 51 To manage a participant, tap the window of the participant you want to manage. The participant’s window will be highlighted, and the soft keys will update to show Far Mute, Hold, Remove, Information, and Back.The following figure s...

During Calls Using the Basic Features of Your Phone Polycom, Inc. 53 Handling Video During Conference Calls During a conference call that includes a video endpoint, you can tap the Video soft key (if you aren’t managing a conference participant) or press to display soft keys that allow you to start ...

User Guide for the Polycom VVX 1500 Business Media Phone During Calls 54 Polycom, Inc. — Full Screen —Displays the video that is in the center of the screen on the full screen. The PIP still displays in the corner, but the soft keys are hidden. (Depending on the video endpoint, you may or may not se...

Changing the Way Calls are Answered Using the Basic Features of Your Phone Polycom, Inc. 55 Changing the Way Calls are Answered You can change the way calls are answered by doing the following: • “Forwarding All Calls to Another Party” on page 55 • “Rejecting Calls from a Contact” on page 58 • “Dive...

Changing the Way Calls are Answered Using the Basic Features of Your Phone Polycom, Inc. 57 The following figure shows Line 2076 with the Always forwarding type enabled. To disable call forwarding: 1 Do one of the following: — Tap > Features > Forward . or — From the idle screen, tap the Forwa...

User Guide for the Polycom VVX 1500 Business Media Phone Changing the Way Calls are Answered 58 Polycom, Inc. Rejecting Calls from a Contact You can send all incoming calls from a particular contact to your voice and video mail system. (If you don’t have one set up, the call will still ring on your ...

Changing the Way Calls are Answered Using the Basic Features of Your Phone Polycom, Inc. 59 Temporarily Refusing All Calls (Do Not Disturb) You can prevent your phone from ringing and displaying an incoming call window. When you enable Do Not Disturb: • The Do Not Disturb icon, , displays on the sta...

User Guide for the Polycom VVX 1500 Business Media Phone Changing the Way Calls are Answered 60 Polycom, Inc. The following figure shows the Do Not Disturb icon on the status bar and Line Key, and the “Do Not Disturb” message that scrolls under the time. To enable Do Not Disturb: >> Press . To...

Changing the Way Calls are Answered Using the Basic Features of Your Phone Polycom, Inc. 61 To enable Do Not Disturb for a particular line: 1 Press . 2 From the Line Select screen, tap the line for which you want to apply Do Not Disturb. 3 From the Do Not Disturb screen, tap the Enable soft key. The...

User Guide for the Polycom VVX 1500 Business Media Phone Working with Call Lists 62 Polycom, Inc. To disable Do Not Disturb for a particular line: 1 Tap or press . 2 From the Line Select screen, tap the line for which you want to disable Do Not Disturb. 3 From the Do Not Disturb screen, tap the Disa...

Working with Call Lists Using the Basic Features of Your Phone Polycom, Inc. 63 Viewing Call Lists You can access any call list from the Call Lists menu, or you can quickly access missed calls from the idle screen. To view a call list: >> Do one of the following: — Tap > Features > Call ...

User Guide for the Polycom VVX 1500 Business Media Phone Working with Call Lists 64 Polycom, Inc. Managing Call Lists You can clear all the records in a call list, or just one record. You can also choose a record in a list and return the call, store the call details in your local Contact Directory, ...

Working with Contact Directory Using the Basic Features of Your Phone Polycom, Inc. 65 Working with Contact Director y You can store a large number of contacts in your phone’s local Contact Directory. Contact your system administrator for the exact number.With Contact Directory, you can do the follo...

User Guide for the Polycom VVX 1500 Business Media Phone Working with Contact Directory 66 Polycom, Inc. Adding Contacts to Your Local Contact Director y You can add contacts to your local Contact Directory in the following ways: • Manually (if you have permission to update your local Contact Direct...

Working with Contact Directory Using the Basic Features of Your Phone Polycom, Inc. 67 If you assign a speed dial index number that is already taken, the message “Speed dial index already exists” displays.Contacts with a speed dial index number can be automatically assigned to a Speed Dial Key for o...

Working with Contact Directory Using the Basic Features of Your Phone Polycom, Inc. 69 Adding Contacts from Call Lists You can save call information from a call list to your local Contact Directory. The contact’s first and last names (if available) and contact number are saved. To add a contact from...

User Guide for the Polycom VVX 1500 Business Media Phone Working with Corporate Directory 70 Polycom, Inc. Deleting Contacts from Your Local Contact Director y You can delete contacts from your local Contact Directory. To delete a contact: 1 Tap > Features > Contact Directory . 2 From the Dire...

Working with Corporate Directory Using the Basic Features of Your Phone Polycom, Inc. 71 To search for a contact in the Corporate Director y: 1 Do one of the following: — Tap > Features > Corporate Directory . or — Press , and then tap Corporate Directory . The Corporate Directory search scree...

User Guide for the Polycom VVX 1500 Business Media Phone Working with Corporate Directory 72 Polycom, Inc. To add a contact to your local Contact Director y: 1 Tap > Features > Corporate Directory . The Corporate Directory search screen displays. 2 Search for the contact. (See “Searching Corpo...

Controlling What is Heard Using the Basic Features of Your Phone Polycom, Inc. 73 To view a blank search screen again: 1 Tap > Settings > Basic > Preferences > Corporate Directory > View Persistency . 2 Tap Disabled , and then tap the Select soft key. 3 To save the new setting, tap th...

User Guide for the Polycom VVX 1500 Business Media Phone Controlling What is Heard 74 Polycom, Inc. Setting Ring Tones for Contacts You can set a distinctive ring tone for each contact in your Contact Directory so you can distinguish callers. To set a distinctive ring tone for a contact: 1 Tap > ...

Controlling What is Heard Using the Basic Features of Your Phone Polycom, Inc. 75 Muting the Microphone Mute the microphone so that the other party (or parties) cannot hear you. Microphone Mute applies to all modes (handset, headset, and speakerphone). You can still hear all other parties while mute...

User Guide for the Polycom VVX 1500 Business Media Phone Managing Speed Dials 76 Polycom, Inc. Managing Speed Dials You can associate contacts with Speed Dial Keys for single touch dialing of frequently used numbers. Speed Dial Keys display . The following figure shows a phone with two Line Keys (20...

Managing Speed Dials Using the Basic Features of Your Phone Polycom, Inc. 77 Adding Speed Dial Keys Each time you add a contact to your Contact Directory, a speed dial index number is automatically assigned to the contact. If a position is available under the Line Key(s), the contact is automaticall...

User Guide for the Polycom VVX 1500 Business Media Phone Accessing Voice and Video Mail 78 Polycom, Inc. Accessing Voice and Video Mail You can access voice and video mail messages from your phone. Your mail is saved in a centralized location.Your phone may indicate mail by the following: • An icon,...

Working with Multiple and Shared Lines Using the Basic Features of Your Phone Polycom, Inc. 79 Working with Multiple and Shared Lines Your system administrator can customize your phone so that you have more than one Line Key. Your phone can also share a line with another phone. Supporting Multiple L...

User Guide for the Polycom VVX 1500 Business Media Phone Working with Multiple and Shared Lines 80 Polycom, Inc. The following figure shows a phone set up with one phone line (2076). Since one Line Key is taken, there are five keys available that you can assign as Speed Dial Keys. In this example, f...

Locking and Unlocking the Phone Using the Basic Features of Your Phone Polycom, Inc. 81 Supporting Shared Lines Your system administrator can set up your phone to support shared lines. If two phones share a line, an incoming call to that number will cause both phones to ring. The call can be answere...

User Guide for the Polycom VVX 1500 Business Media Phone Locking and Unlocking the Phone 82 Polycom, Inc. Lock your phone to do the following: • Prevent unauthorized outgoing calls. • Allow only authorized people to answer calls. • Prevent people from viewing or modifying phone displays or informati...

Locking and Unlocking the Phone Using the Basic Features of Your Phone Polycom, Inc. 83 Locking and Unlocking Your Phone You can choose how you want your phone to handle incoming calls when it is locked. If you set up your phone to allow incoming calls when it is locked (the default setting), incomi...

User Guide for the Polycom VVX 1500 Business Media Phone Locking and Unlocking the Phone 84 Polycom, Inc. Calling and Answering from a Locked Phone From a locked phone, anyone can dial the standard emergency number (for example, 911), and up to five authorized numbers that an administrator can set u...

Locking and Unlocking the Phone Using the Basic Features of Your Phone Polycom, Inc. 85 To answer a call on a locked phone: 1 While the phone rings, tap the Answer soft key. 2 From the Answer the Call screen, enter your password, and then tap the Enter soft key. (If you press the Cancel soft key ins...

Polycom, Inc. 87 3 Using the Advanced Features of Your Phone This chapter shows you how to use the advanced features of your Polycom VVX 1500 business media phone. The topics include: • “Using Instant Messaging” on page 87 • “Using Buddy Status Lists” on page 91 • “Working with a Polycom CMA System”...

User Guide for the Polycom VVX 1500 Business Media Phone Using Instant Messaging 88 Polycom, Inc. Your phone may indicate instant messages by the following: • An icon, , on the status bar. The icon has a counter indicating the number of unviewed messages you have. • An icon, , next to the Line Key. ...

Using Instant Messaging Using the Advanced Features of Your Phone Polycom, Inc. 89 Sending Instant Messages When you send a message, you can either select a message from a preset list of short messages (for example, “Call me“ and “Can’t chat now”), or you can use the dialpad to enter a custom messag...

User Guide for the Polycom VVX 1500 Business Media Phone Using Instant Messaging 90 Polycom, Inc. The phone number, URL, or IP address you entered displays on the screen. 3 Do one of the following: — To choose a pre-scripted message, tap the Select soft key. From the Message Select screen, tap the m...

Using Buddy Status Lists Using the Advanced Features of Your Phone Polycom, Inc. 91 Using Buddy Status Lists A Buddy Status list is a list of users/devices whose status, or “presence,” you can monitor. Users update their presence setting (for example, “Be right back,” “Out to lunch,” or “Busy”), and...

User Guide for the Polycom VVX 1500 Business Media Phone Using Buddy Status Lists 92 Polycom, Inc. To update your presence settings: 1 Do one of the following: — From the idle screen, tap the My Status soft key. or — Tap > Features > Presence > My Status . 2 From the My Status screen, tap t...

Using Buddy Status Lists Using the Advanced Features of Your Phone Polycom, Inc. 93 Managing Buddies Manage your buddies by selecting the contacts whose presence you want to monitor. These contacts form your Buddy Status list. You add contacts to your Buddy Status list from your local Contact Direct...

User Guide for the Polycom VVX 1500 Business Media Phone Using Buddy Status Lists 94 Polycom, Inc. Blocking and Unblocking Contacts from Viewing Your Status Block a contact in your Contact Directory if you don’t want the contact to view your status. If you unblock a contact, the contact can add you ...

Using Buddy Status Lists Using the Advanced Features of Your Phone Polycom, Inc. 95 The following table shows the presence icons and status indicators that display on the Speed Dial Key to indicate a buddy’s status. The following figure shows a phone that is monitoring two buddies: Lauren Gates and ...

User Guide for the Polycom VVX 1500 Business Media Phone Using Buddy Status Lists 96 Polycom, Inc. To monitor a buddy from your Buddy Status list: >> Do one of the following: — From the idle screen, tap the Buddies soft key. or — Tap > Features > Presence > Buddy Status . The Buddy St...

Working with a Polycom CMA System Using the Advanced Features of Your Phone Polycom, Inc. 97 To add a contact to your Buddy Status list: 1 Tap > Features > Presence > Buddy Status . 2 Tap the Add soft key. 3 Enter the phone number of the contact. 4 Tap the Submit soft key. 5 Tap to return t...

User Guide for the Polycom VVX 1500 Business Media Phone Working with a Polycom CMA System 98 Polycom, Inc. Searching and Dialing from the CMA Director y If your phone is provisioned by a CMA system, you have access to a CMA Directory that lists people and groups in your organization. You can search...

Working with a Polycom CMA System Using the Advanced Features of Your Phone Polycom, Inc. 99 3 If the person you want to dial is not already highlighted, scroll to the person using or , and then tap the Dial soft key. (If you tap the Dial soft key and the message “Resource unavailable” displays, the...

User Guide for the Polycom VVX 1500 Business Media Phone Working with a Polycom CMA System 100 Polycom, Inc. Inviting People in the CMA Director y to Your Buddy Status List When you invite a person or system from the CMA Directory to your Buddy Status list, the person (if their system supports shari...

User Guide for the Polycom VVX 1500 Business Media Phone Working with a Polycom CMA System 102 Polycom, Inc. Removing Buddies from Your Buddy Status List When you remove a buddy from your Buddy Status list, you remove all the buddy’s endpoints from the list and all the buddy’s Speed Dial Keys. As we...

Working with a Polycom CMA System Using the Advanced Features of Your Phone Polycom, Inc. 103 The following table shows the icons that indicate a buddy’s status. Viewing Buddies from the Idle Screen Your phone automatically assigns a buddy to a Speed Dial Key (if one is available). The Speed Dial Ke...

User Guide for the Polycom VVX 1500 Business Media Phone Working with a Polycom CMA System 104 Polycom, Inc. The following figure shows a phone that is monitoring five buddies from their Speed Dial Keys. The buddies have the following status: • Catherine is on the phone, but can accept another call....

Working with a Polycom CMA System Using the Advanced Features of Your Phone Polycom, Inc. 105 The following figure shows a Buddy Status list. Choosing How You Accept Invitations Each time a person adds you to their status list, your phone receives an invitation. You can set up your phone to automati...

User Guide for the Polycom VVX 1500 Business Media Phone Working with a Polycom CMA System 106 Polycom, Inc. To choose a method to accept invitations: 1 Tap > Settings > Basic > Preferences > Presence . 2 From the Presence screen, select one of the following options: — Prompt —Choose thi...

Working with a Polycom CMA System Using the Advanced Features of Your Phone Polycom, Inc. 107 In the following figure, two people, Cath Gates and Milton Stone, have invited you to join their status lists. 2 Press or to select the person whose invitation you want to accept or reject, and then tap the...

User Guide for the Polycom VVX 1500 Business Media Phone Working with a Polycom CMA System 108 Polycom, Inc. When you select a status setting (other than online), the setting scrolls under the time display on the status bar.The following table shows the status you can set, what the status means, and...

Working with a Polycom CMA System Using the Advanced Features of Your Phone Polycom, Inc. 109 The status you selected scrolls under the time display on the status bar (unless you selected Online).The following figure shows what the touch screen looks like when you select a status setting (in this ca...

User Guide for the Polycom VVX 1500 Business Media Phone Working with a Polycom CMA System 110 Polycom, Inc. To dial from the Buddy Status list: 1 From the idle screen, tap the Buddies soft key. 2 From the Buddy Status screen, do one of the following: — Tap the buddy you want to call. or — Scroll to...

Using the Busy Lamp Field Using the Advanced Features of Your Phone Polycom, Inc. 111 To submit your login credentials again: 1 Tap , or tap > Settings > Basic > Login Credentials . The Login Credentials screen displays with the message “Multiple login failures can lock the user account.” (...

User Guide for the Polycom VVX 1500 Business Media Phone Recording Calls and Conferences 112 Polycom, Inc. The following figure shows two remote lines. Line 1953 is idle and Line 4002 is busy. Recording Calls and Conferences • Recording calls is an optional feature that your system may not support. ...

Recording Calls and Conferences Using the Advanced Features of Your Phone Polycom, Inc. 113 If the Call Recording and Playback feature is available, and you connect a USB flash drive to the USB port on your phone, you can record active calls (audio component only) on your phone. Recordings are store...

Recording Calls and Conferences Using the Advanced Features of Your Phone Polycom, Inc. 115 • If you remove the USB flash drive during recording, recording stops and the following message displays:“USB device removed unsafely. Recording cancelled.” • If you attach an unsupported USB flash drive, the...

Recording Calls and Conferences Using the Advanced Features of Your Phone Polycom, Inc. 117 Recording Conferences You can record conference calls in the same way as other calls with the following exceptions: • All conference call participants are recorded. If one of the conference participants press...

User Guide for the Polycom VVX 1500 Business Media Phone Playing Back Recorded Calls 118 Polycom, Inc. To resume a recording: >> Tap the Resume soft key. The Recording icon displays on the status bar when you restart recording. Playing Back Recorded Calls If the Call Recording and Playback fea...

Playing Back Recorded Calls Using the Advanced Features of Your Phone Polycom, Inc. 119 Playback stops if you tap the Stop soft key, or press , , , or . If the handset is off-hook when you tap the Play soft key, you will hear audio through the handset. If the handset is on-hook when you tap the Play...

User Guide for the Polycom VVX 1500 Business Media Phone Playing Back Recorded Calls 120 Polycom, Inc. 2 From the Browse Recordings screen, tap the recording you want to rename, delete, or play back.You can rename, delete, or play back the selected .wav file by tapping the Rename , Delete , or Open ...

Playing Back Recorded Calls Using the Advanced Features of Your Phone Polycom, Inc. 121 Answering a Call While Playing Back Recorded Calls If you’re playing back a file and an incoming call arrives, playback pauses and the phone rings. If you don’t answer your phone, playback remains paused, and you...

User Guide for the Polycom VVX 1500 Business Media Phone Using the Browser 122 Polycom, Inc. Using the Browser Your phone can display a Web page on the idle screen. You may be able to tap hyperlinks on this Web page to view additional Web pages in the main Web Browser. You can also access the main W...

Using the Browser Using the Advanced Features of Your Phone Polycom, Inc. 123 Using Navigation Soft Keys Navigation soft keys allow you to view previous Web pages, refresh the current page, return to the home page, or go back to the idle screen. Tap this soft key ... To do this ... Go back to the pr...

User Guide for the Polycom VVX 1500 Business Media Phone Using the Browser 124 Polycom, Inc. Using Editing Soft Keys Editing soft keys allow you to enter information in text boxes. To display the editing soft keys, tap a text box in the main Web Browser. Tap this soft key ... To do this ... or or To...

Updating Your Phone’s Configuration Using the Advanced Features of Your Phone Polycom, Inc. 125 Updating Your Phone’s Configuration You can update your phone’s configuration without restarting the phone. To update your phone’s configuration: 1 Tap > Settings > Basic > Update Configuration ....

Polycom, Inc. 127 4 Customizing the Phone Display This chapter shows you how to customize your Polycom VVX 1500 business media phone display by adjusting certain settings, such as the time and date display, the brightness of the touch screen, and how video displays. You can also change the backgroun...

User Guide for the Polycom VVX 1500 Business Media Phone Changing the Time and Date Display 128 Polycom, Inc. Changing the Time and Date Display The time and date appear on the phone’s touch screen. If the phone cannot obtain a time and date, the display will flash. Contact your system administrator...

Changing the Brightness of the Touch Screen Customizing the Phone Display Polycom, Inc. 129 To enable or disable the time and date display: 1 Tap > Settings > Basic > Preferences > Time & Date . 2 From the Time & Date screen, do one of the following: — To disable the time and dat...

User Guide for the Polycom VVX 1500 Business Media Phone Changing the Background Picture 130 Polycom, Inc. To modify the backlight intensity: 1 Tap > Settings > Basic > Backlight Intensity . 2 Tap Backlight On Intensity . 3 From the Backlight On Intensity screen, tap the intensity you want,...

Changing the Background Picture Customizing the Phone Display Polycom, Inc. 131 To change the background picture: 1 Tap > Settings > Basic > Preferences > Background . The Background screen displays. The following figure shows a sample Background screen. (Your screen will have the Defaul...

User Guide for the Polycom VVX 1500 Business Media Phone Changing the Background Picture 132 Polycom, Inc. Using One of Your Own Pictures as the Background Picture You can use a picture that is stored on your USB flash drive as the background picture on your phone. When you set one of your pictures ...

Displaying Screen Savers Customizing the Phone Display Polycom, Inc. 133 Displaying Screen Savers You can set up a screen saver to display the pictures stored on a USB flash drive. The screen saver will automatically start each time your phone is idle a certain amount of time. You can stop the scree...

Using Your Phone as a Picture Frame Customizing the Phone Display Polycom, Inc. 135 Stopping and Disabling Screen Savers You can stop a screen saver at any time, and display the idle screen, by tapping the touch screen. After your phone is idle for the specified period of time, the screen saver will...

User Guide for the Polycom VVX 1500 Business Media Phone Using Your Phone as a Picture Frame 136 Polycom, Inc. To display the pictures on your USB flash drive: >> Do one of the following: — From the idle screen, tap > Picture Frame . or — Tap > Features > Removable Storage Media > ...

Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 137 — To pause and display the current picture only, tap . To display the pictures one-by-one again, tap . — To stop displaying the pictures and return to the idle screen, tap . The pictures will not display again until...

Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 139 Starting and Stopping Near-Site Video During a Call During a call, you can choose to start and stop the transmission of near-site video at any time. To start or stop near-site video during a call: 1 During a video c...

Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 141 Changing the Clarity of Near-Site Video You can change the clarity of near-site video, including the brightness, contrast, and sharpness levels of the video image. These settings affect how near-site video displays ...

User Guide for the Polycom VVX 1500 Business Media Phone Changing When and How Video Displays 142 Polycom, Inc. — Contrast Level —sets the difference in brightness between the light and dark areas of near-site video.Press and drag the slider, or tap the Up or Down soft keys, to set the level. Then, ...

Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 143 Displaying Incoming Video Calls in a Large Window You can enable your phone to display far-site video on the full screen, rather than in a smaller window in the center of the screen (the default setting). To display...

User Guide for the Polycom VVX 1500 Business Media Phone Changing When and How Video Displays 144 Polycom, Inc. Changing How Non-PIP Video Displays You can adjust the appearance of video images so that the video that displays in the window in the center of the touch screen, and on the full screen, d...

Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 145 Full —The video image is stretched to fill the touch screen. Crop —Black bars don’t appear, and the video image is re-sized to maintain the correct aspect ratio. Any parts of the image that don’t fit within the touc...

Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 147 To change the way the PIP displays: 1 Tap > Settings > Basic > Video > Local Camera View . 2 From the Local Camera View screen, tap, and then adjust the following settings: — Local Camera View (Full Scre...

User Guide for the Polycom VVX 1500 Business Media Phone Changing Power Saving Settings 148 Polycom, Inc. Setting the Call Rate for Video Calls You can set the maximum bandwidth to use for a video call. The call rate you select applies to your next video call. To set the maximum bandwidth to use for...

Changing Power Saving Settings Customizing the Phone Display Polycom, Inc. 149 If a screen saver is enabled on your phone, power-saving mode will still occur. For example, if a screen saver is set up to display after the phone is idle for five minutes, and power-saving mode is set up to turn off the...

User Guide for the Polycom VVX 1500 Business Media Phone Changing Power Saving Settings 150 Polycom, Inc. Changing Timeouts You can update the period of time the phone will be idle before the touch screen turns off (if the camera doesn’t detect motion). You can specify different timeouts for office ...

Changing Power Saving Settings Customizing the Phone Display Polycom, Inc. 151 Changing User Detection Settings You can specify how sensitive the camera should be at detecting motion. If the camera detects motion (for example, if you’re near the phone), your phone will not initiate power-saving mode...

Polycom, Inc. Safety Notices - 153 Safety Notices Service Agreements Please contact your Polycom Authorized Reseller for information about service agreements applicable to your product. Governing Law This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of Cali...

User Guide for the Polycom VVX 1500 Business Media Phone Safety Notices - 156 Polycom, Inc. Safety and Compliance (continued) WARNING Electrical Safety To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to teleconference station network (TNV) circuits. LAN ports contain...

End-User License Agreement for Polycom ® Software This End-User License Agreement (“Agreement”) is a legal agreement between you (either an individual or a single entity) and Polycom, B.V for the Polycom Software Product licensed by Polycom B.V in Europe, the Middle East, Africa, and Asia Pacific or...

refund the purchase price paid by you for any defective software product which is returned to Polycom with a copy of your receipt, or to replace any defective media with software which substantially conforms to applicable Polycom published specifications. Any replacement Software Product will be war...

not located in, under the control of, or a national or resident of any such country or on any such list. If you obtained this Software Product outside of the United States, you are also agreeing that you will not export or re-export it in violation of the laws of the country in which it was obtained...