Page 2 - Trademark Information; Patent Information
© 2010 Polycom, Inc. All rights reserved. Polycom, Inc.4750 Willow RoadPleasanton, CA 94588-2708USA No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law,...
Page 3 - Contents
Polycom, Inc. iii Contents 1 Getting Started with Your Phone . . . . . . . . . . . . . . . . . . . . . 1 What’s New in this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Introducing Phone Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 7 - Getting Started with Your Phone; What’s New in this Guide
Polycom, Inc. 1 1 Getting Started with Your Phone This chapter includes overview information that you may find helpful when you’re just starting to learn about your Polycom ® VVX ® 1500 C Business Media Phone for Cisco ® Unified Communications Manager (SIP) or when you have experience, but you need ...
Page 9 - Introducing Phone Components
Introducing Phone Components Getting Started with Your Phone Polycom, Inc. 3 Introducing Phone Components The following figure shows the phone’s primary hardware features. Feature Description 1 Handset and Cord Provides audio output for calls that use the handset. 2 Speakerphone Provides ringer and ...
Page 10 - Understanding the Phone Keypad
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 4 Polycom, Inc. Understanding the Phone Keypad The following figure shows the keys on the phone console. Key Description 1 Arrow Keys Allow you to: • Scroll through lists. • Highlight items befo...
Page 11 - What Displays on the Touch Screen?
What Displays on the Touch Screen? Getting Started with Your Phone Polycom, Inc. 5 What Displays on the Touch Screen? Your phone displays video in two windows: a small picture-in-picture (PIP) window located on the top-right of the touch screen, and a larger window centered in the middle of the touc...
Page 15 - Phone Icons
What Displays on the Touch Screen? Getting Started with Your Phone Polycom, Inc. 9 Phone Icons The following table describes the icons that display on the touch screen. Call counters only display when the icon appears next to the Line Key. Icon Description Buddy Status when provisioned by a Polycom ...
Page 20 - Entering Data and Editing Fields; Using the Touch Screen Keyboard; To use the touch screen keyboard to update data:
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 14 Polycom, Inc. Entering Data and Editing Fields You can enter data and edit fields in these two ways: • Using a “keyboard” that displays on the touch screen. • Using the dialpad keys on the ph...
Page 23 - Using the Dialpad Keys on the Phone Console; To use the dialpad keys to enter or edit data:
Entering Data and Editing Fields Getting Started with Your Phone Polycom, Inc. 17 Using the Dialpad Keys on the Phone Console You can use the keys on your phone console to update field information. To use the dialpad keys to enter or edit data: 1 Tap a field to select it. 2 Enter the information. Do...
Page 24 - Save
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 18 Polycom, Inc. 3 Tap the Save soft key. Enter special characters Do one of the following: • Press the , , or key on the dialpad one or more times. (Each key provides a different set of special...
Page 25 - Tips for When You’re in Video Calls; Cleaning the Touch Screen; Answer
Tips for When You’re in Video Calls Getting Started with Your Phone Polycom, Inc. 19 Tips for When You’re in Video Calls Use these tips when you’re in a video call or conference: • Check the near-site video to make sure it’s clear, bright, and sharp. For information on adjusting camera settings, see...
Page 26 - To clean the touch screen:; Settings
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 20 Polycom, Inc. To clean the touch screen: 1 Tap > Settings > Basic > Screen Clean . The touch screen is disabled. The message “Touch screen is disabled. Press any key to exit” display...
Page 28 - Calling and Answering
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 22 Polycom, Inc. Calling and Answering At any time, only one active call can be in progress on your phone. The active call is the one that has audio or video associated with it. There may be mul...
Page 29 - Answering Calls
Calling and Answering Using the Basic Features of Your Phone Polycom, Inc. 23 To display and access the calls on another Line Key, tap that Line Key. When you tap a Line Key, the first call on hold in the inactive call group for that Line Key will automatically resume.The number of calls associated ...
Page 30 - Answering When Not in Another Call
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 24 Polycom, Inc. This section explains the following: • “Answering When Not in Another Call” on page 24 • “Answering When in Another Call” on page 25 • “Answering on a Shared Line” on page 26 • ...
Page 31 - To answer a call using the handset:; Answering When in Another Call
Calling and Answering Using the Basic Features of Your Phone Polycom, Inc. 25 To answer a call using the handset: >> Pick up the handset. To answer a call using the speakerphone: >> With the handset on-hook, do one of the following: — Tap the incoming call window that displays in the mid...
Page 32 - To answer an incoming call when you’re in another call:; Answering on a Shared Line; To answer an incoming call on a shared line:
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 26 Polycom, Inc. • The status indicator on the Line Key associated with the incoming call flashes green. • The call counter for the Line Key associated with the incoming call increments by one (...
Page 33 - Answering Calls Automatically; To enable your phone to automatically answer calls:
Calling and Answering Using the Basic Features of Your Phone Polycom, Inc. 27 Answering Calls Automatically You can enable the phone to automatically answer a call, so you don’t have to tap a soft key, Line Key, or other key to answer the call. If you enable this feature, the call automatically dire...
Page 34 - Placing Calls
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 28 Polycom, Inc. Placing Calls You can place a call in various ways using your phone: • Using the handset • Using the speakerphone • Using the headset You can dial the number first, and then cho...
Page 35 - Calling by Dialing Numbers, URLs, or IP Addresses; Calling Using the Handset
Calling and Answering Using the Basic Features of Your Phone Polycom, Inc. 29 In the following figure, the active call to Jack Jones has lasted for 21 minutes, 19 seconds. The calls to Francois and Catherine have lasted for 8 minutes, 33 seconds and 7 minutes, 1 second respectively. This section exp...
Page 37 - To dial a number using the speakerphone:
Calling and Answering Using the Basic Features of Your Phone Polycom, Inc. 31 To dial a number using the speakerphone: >> With the handset on-hook, do one of the following: — Tap the New Call soft key or the Line Key, or press to obtain a dial tone. Then, enter the phone number. or — Enter the...
Page 38 - Calling from Lists, Directories, and Keys
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 32 Polycom, Inc. To dial a number using the headset: >> With the optional headset connected, do one of the following: — Tap the New Call soft key or the Line Key to obtain a dial tone. The...
Page 39 - Calling from Call Lists; Calling from Directories; To place a call from the Corporate Director y:
Calling and Answering Using the Basic Features of Your Phone Polycom, Inc. 33 Calling from Call Lists You can place calls from your missed, placed, and received call lists. To place a call from a call list: 1 Display a call list. (See “Viewing Call Lists” on page 58.) 2 From the Received Calls, Miss...
Page 40 - Calling by Speed Dialing; To place a call using speed dial:
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 34 Polycom, Inc. Calling by Speed Dialing You can quickly “speed dial” a contact by doing one of the following: • Tapping the contact’s Speed Dial Key.Not all contacts have a Speed Dial Key. For...
Page 41 - Ending Calls; End Call
Calling and Answering Using the Basic Features of Your Phone Polycom, Inc. 35 — From the idle screen, press . From the Speed Dial Information screen, scroll to the contact. Then, tap the contact, pick up the handset, or press . (During a call, you cannot access the Speed Dial Information screen by p...
Page 42 - Using a Headset; Enabling Headset Memor y Mode; To enable Headset Memor y Mode:
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 36 Polycom, Inc. Using a Headset If you use a headset, you can set up your phone so that all calls use your headset. You can also use the hookswitch button on your headset to place, answer, and ...
Page 43 - Using Electronic Hookswitch; While Your Phone Rings; Ignoring or Silencing Incoming Calls; To ignore or silence a call:
While Your Phone Rings Using the Basic Features of Your Phone Polycom, Inc. 37 Using Electronic Hookswitch If you use a headset that supports electronic hookswitch, you can place, answer, and end calls by pressing the hookswitch button on your headset.For detailed information about how to use electr...
Page 44 - Rejecting Incoming Calls; Reject; Forwarding Calls While Your Phone Rings; To forward an incoming call to another party:; During Calls
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 38 Polycom, Inc. Rejecting Incoming Calls Reject a call to stop your phone from ringing and end the call so you can’t answer it. Calls you reject display in your Received Calls list. Rejecting c...
Page 45 - Holding and Resuming Calls
During Calls Using the Basic Features of Your Phone Polycom, Inc. 39 Holding and Resuming Calls To place a call on hold, tap the Hold soft key or press during an active call. When you place a call on hold, the following happens: • The hold icon, , will display on the Line Key. • The Line Key status ...
Page 46 - Handling Multiple Calls on Hold; Resume
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 40 Polycom, Inc. Handling Multiple Calls on Hold Your phone displays all calls for a Line Key by displaying multiple windows on the screen. The phone only displays the calls for one Line Key at ...
Page 47 - Transferring Calls; Performing a Consultative Transfer; To perform a consultative transfer:; Transfer
During Calls Using the Basic Features of Your Phone Polycom, Inc. 41 Transferring Calls A call can be transferred in one of three ways: • Consultative—The party to whom you want to transfer the call answers their phone before you transfer the call or hang up. — See “Performing a Consultative Transfe...
Page 48 - Performing a Blind Transfer; To perform a blind transfer:; Setting Up Conference Calls
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 42 Polycom, Inc. Performing a Blind Transfer When you use a blind transfer, you transfer a call without speaking to the party to whom you’re transferring the call. The call is automatically tran...
Page 49 - Hosting Conference Calls; Join; Conference
During Calls Using the Basic Features of Your Phone Polycom, Inc. 43 Hosting Conference Calls You can set up a conference in one of two ways: • Using the Conference soft key or . The participant with whom you will exchange video is the participant you most recently added to the conference (if the pa...
Page 50 - To set up a conference call with an active call and a call on hold:; Holding and Resuming Conference Calls
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 44 Polycom, Inc. The Conference window displays. To set up a conference call with an active call and a call on hold: >> If you have an active call and a call on hold (either on the same Li...
Page 51 - To place a conference call on hold:; Ending Conference Calls; To end a conference call:; Splitting Conference Calls into Two Calls on Hold; To split a conference call:
During Calls Using the Basic Features of Your Phone Polycom, Inc. 45 To place a conference call on hold: >> During a conference call, tap the Hold soft key. The other participants in the conference call are placed on hold. The Conference window is minimized and placed in the inactive call grou...
Page 52 - Managing Conference Call Participants
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 46 Polycom, Inc. Managing Conference Call Participants When you manage conference call participants, you can do the following: • Mute a participant. • Place a participant on hold. • Remove a par...
Page 53 - To manage a conference call:
During Calls Using the Basic Features of Your Phone Polycom, Inc. 47 To manage a conference call: 1 During a conference call, tap the window of the conference call participant you want to manage.The soft keys update so you can manage the participant.You can access the following soft keys: — Far Mute...
Page 54 - Remove; Handling Video During Conference Calls; Video; Customizing Video During Calls
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 48 Polycom, Inc. — To place the conference participant on hold, tap the Hold soft key. The held party cannot hear any participant, and no participant can hear the held party.To return the partic...
Page 55 - To handle video during a call:
During Calls Using the Basic Features of Your Phone Polycom, Inc. 49 To handle video during a call: 1 During a video call, tap the Video soft key or press to display the soft keys that allow you to access video features. (The Video soft key is only available when a video call is active. If you press...
Page 56 - Changing the Way Calls are Answered; Forwarding All Calls to Another Party
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 50 Polycom, Inc. — Swap —Switches the windows the sites display in. For example, the site in the PIP will display in the window in the center of the touch screen, and the site in the window in t...
Page 57 - To forward all calls to another party:
Changing the Way Calls are Answered Using the Basic Features of Your Phone Polycom, Inc. 51 To forward all calls to another party: 1 Do one of the following: — Tap > Features > Forward . or — From the idle screen, tap the Forward soft key. If your phone is set up with a single line, the Forwar...
Page 59 - Rejecting Calls from a Contact; To send incoming calls from a contact to your mail system:; Diverting Calls from a Contact to Another Party; To divert incoming calls from a contact to a third party:
Changing the Way Calls are Answered Using the Basic Features of Your Phone Polycom, Inc. 53 Rejecting Calls from a Contact You can send all incoming calls from a particular contact to your voice and video mail system. (If you don’t have one set up, the call will still ring on your phone.) To send in...
Page 60 - Temporarily Refusing All Calls (Do Not Disturb)
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 54 Polycom, Inc. Temporarily Refusing All Calls (Do Not Disturb) You can prevent your phone from ringing and displaying an incoming call window. When you enable Do Not Disturb: • The Do Not Dist...
Page 61 - To enable Do Not Disturb:; Multiple Lines and Do Not Disturb
Changing the Way Calls are Answered Using the Basic Features of Your Phone Polycom, Inc. 55 The following figure shows the Do Not Disturb icon on the status bar and Line Key, and the “Do Not Disturb” message that scrolls under the time. To enable Do Not Disturb: >> Press . To disable Do Not Di...
Page 62 - To enable Do Not Disturb for a particular line:; Enable
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 56 Polycom, Inc. To enable Do Not Disturb for a particular line: 1 Press . 2 From the Line Select screen, tap the line for which you want to apply Do Not Disturb. 3 From the Do Not Disturb scree...
Page 63 - To disable Do Not Disturb for a particular line:; Disable; Working with Call Lists
Working with Call Lists Using the Basic Features of Your Phone Polycom, Inc. 57 To disable Do Not Disturb for a particular line: 1 Tap or press . 2 From the Line Select screen, tap the line for which you want to disable Do Not Disturb. 3 From the Do Not Disturb screen, tap the Disable soft key. Work...
Page 64 - Viewing Call Lists; Features
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 58 Polycom, Inc. Viewing Call Lists You can access any call list from the Call Lists menu, or you can quickly access missed calls from the idle screen. To view a call list: >> Do one of th...
Page 65 - Managing Call Lists; To manage a call list:
Working with Call Lists Using the Basic Features of Your Phone Polycom, Inc. 59 Managing Call Lists You can clear all the records in a call list, or just one record. You can also choose a record in a list and return the call, store the call details in your local Contact Directory, or view detailed i...
Page 66 - Working with Contact Director y; Searching Your Local Contact Director y; To search for a contact:
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 60 Polycom, Inc. Working with Contact Director y You can store a large number of contacts in your phone’s local Contact Directory. Contact your system administrator for the exact number.With Con...
Page 67 - Adding Contacts to Your Local Contact Director y; Adding Contacts Manually; To add a contact manually:
Working with Contact Directory Using the Basic Features of Your Phone Polycom, Inc. 61 Adding Contacts to Your Local Contact Director y You can add contacts to your local Contact Directory in the following ways: • Manually (if you have permission to update your local Contact Directory). See “Adding ...
Page 69 - Adding Contacts from Call Lists; To add a contact from a call list:
Working with Contact Directory Using the Basic Features of Your Phone Polycom, Inc. 63 — (Optional.) Tap the Divert Contact field, and then enter the phone number of the third party to which you want this contact’s calls sent. You can enter a maximum of 32 characters. — (Optional.) Tap the Auto Reje...
Page 70 - Updating Your Local Contact Director y; Deleting Contacts from Your Local Contact Director y; Working with Corporate Director y
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 64 Polycom, Inc. Updating Your Local Contact Director y You can update information for contacts in your local Contact Directory. To update a contact: 1 Tap > Features > Contact Directory ....
Page 71 - Searching Corporate Director y; To search for a contact in the Corporate Director y:
Working with Corporate Directory Using the Basic Features of Your Phone Polycom, Inc. 65 From Corporate Directory, you can do the following: • Dial contacts. See “Calling from Directories” on page 33. • Search for contacts. See “Searching Corporate Directory” on page 65. • Add contacts to your local...
Page 72 - To add a contact to your local Contact Director y:
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 66 Polycom, Inc. Do one of the following: — To perform a quick search, in the Search box, enter the first few characters of the contact’s first or last name (depending on how the directory is or...
Page 73 - Saving Corporate Director y Search Results; To save Corporate Director y search results:; Controlling What is Heard
Controlling What is Heard Using the Basic Features of Your Phone Polycom, Inc. 67 Saving Corporate Director y Search Results You can enable your phone to save Corporate Directory search results, and to remember the last person you viewed in the directory. Whenever you re-display Corporate Directory,...
Page 74 - Changing the Ring Tone; Changing the Ring Tone for Your Phone; To select a ring tone for your phone or a specific line:; Setting Ring Tones for Contacts; To set a distinctive ring tone for a contact:
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 68 Polycom, Inc. Changing the Ring Tone You can select from many different ring types to distinguish lines or to distinguish your phone from your neighbor’s phone. You can also set distinctive r...
Page 75 - Changing the Speaker Volume; To adjust the speaker volume:; Changing the Ringer Volume; To adjust the ringer volume:; Muting the Microphone; To mute the microphone:
Controlling What is Heard Using the Basic Features of Your Phone Polycom, Inc. 69 Changing the Speaker Volume You can change the volume of what you hear during a call. To adjust the speaker volume: >> During a call, press either or to lower or raise the speaker volume. Changing the Ringer Volu...
Page 76 - Choosing Where You Hear Sound Effects; To choose where you hear sound effects:; Managing Speed Dials
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 70 Polycom, Inc. Choosing Where You Hear Sound Effects You can choose whether you hear sound effects (all phone sounds except call audio) from the handset, headset, or speaker. For example, you ...
Page 77 - Adding Speed Dial Keys; To assign a new Speed Dial Key:; Add
Managing Speed Dials Using the Basic Features of Your Phone Polycom, Inc. 71 The following figure shows a phone with two Line Keys (2076 and 1948), and four Speed Dial Keys (assigned to Lauren Gates, Jack Jones, Milton Stone, and Teresa Swift). When a new entry is added to the Contact Directory, it ...
Page 78 - Updating Speed Dial Keys; To update a speed dial index for an existing contact:
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 72 Polycom, Inc. 3 Add contact information for the new contact (see “Adding Contacts to Your Local Contact Directory” on page 61). The speed dial index can be any unused value between the next a...
Page 79 - Accessing Voice and Video Mail; To access voice or video messages:; Working with Multiple and Shared Lines; Supporting Multiple Lines
Accessing Voice and Video Mail Using the Basic Features of Your Phone Polycom, Inc. 73 Accessing Voice and Video Mail To access voice or video messages: >> Press , and then follow the prompts to access your message(s). Working with Multiple and Shared Lines Your system administrator can custom...
Page 81 - Supporting Multiple Line Keys Per Line; Supporting Shared Lines; Silence
Working with Multiple and Shared Lines Using the Basic Features of Your Phone Polycom, Inc. 75 Supporting Multiple Line Keys Per Line Your system administrator can assign each phone line to a single Line Key, or to multiple Line Keys.Incoming and outgoing calls for a phone line will be distributed e...
Page 82 - Locking and Unlocking the Phone; About Your User Password; Changing Your User Password
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 76 Polycom, Inc. Locking and Unlocking the Phone Lock your phone to do the following: • Prevent unauthorized outgoing calls. • Allow only authorized people to answer calls. • Prevent people from...
Page 83 - To change your user password:; Locking and Unlocking Your Phone
Locking and Unlocking the Phone Using the Basic Features of Your Phone Polycom, Inc. 77 To change your user password: 1 Tap > Settings > Advanced . 2 From the Password screen, enter the administrator password, and then tap the Enter soft key. 3 From the Advanced screen, select Change User Pass...
Page 84 - Calling and Answering from a Locked Phone; To call an authorized number from a locked phone:
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 78 Polycom, Inc. To unlock your phone: 1 From the idle screen, tap the Unlock soft key. 2 From the Unlock the Phone screen, enter your password, and then tap the Enter soft key. (For information...
Page 85 - New Call
Locking and Unlocking the Phone Using the Basic Features of Your Phone Polycom, Inc. 79 or — Place a call to an authorized number by using the handset, headset, or speakerphone. For information on using the handset, headset, or speakerphone to place a call, see “Placing Calls” on page 28. If you try...
Page 87 - Placing Calls Using the H.323 Protocol
Polycom, Inc. 81 3 Using the Advanced Features of Your Phone This chapter shows you how to use the advanced features of your Polycom ® VVX ® 1500 C Business Media Phone for Cisco ® Unified Communications Manager (SIP). The topics include: • “Placing Calls Using the H.323 Protocol” on page 81 • “Work...
Page 88 - Use SIP
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 82 Polycom, Inc. Your system administrator can set up your phone so that it can handle calls that use either the SIP or H.323 protocol, or both protocols. Your phone may be set up so that a line...
Page 89 - Working with a Polycom CMA System; Searching and Dialing from the CMA Director y; To search and dial from the CMA Director y:
Working with a Polycom CMA System Using the Advanced Features of Your Phone Polycom, Inc. 83 When you place calls from call lists or directories, your phone will automatically choose the protocol to use based on the information in the call list or directory. When you set up a contact in your Local C...
Page 90 - Using Buddy Status Lists with a CMA System
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 84 Polycom, Inc. — To perform a quick search, start typing a name, and then tap the Submit soft key. The screen displays a list of people, starting with any successful matches.If your search ret...
Page 91 - Inviting People in the CMA Director y to Your Buddy Status List
Working with a Polycom CMA System Using the Advanced Features of Your Phone Polycom, Inc. 85 This section explains the following: • “Inviting People in the CMA Directory to Your Buddy Status List” on page 85 • “Removing Buddies from Your Buddy Status List” on page 87 • “Seeing Who’s Available” on pa...
Page 93 - Removing Buddies from Your Buddy Status List; To remove a buddy from your Buddy Status list:; Delete; Seeing Who’s Available
Working with a Polycom CMA System Using the Advanced Features of Your Phone Polycom, Inc. 87 If the person already exists in your local Contact Directory, “Contact already exists” displays. (If your local Contact Directory is read-only, you can’t add the contact, and the message “Local contact direc...
Page 94 - Viewing Buddies from the Idle Screen
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 88 Polycom, Inc. The following table shows the icons that indicate a buddy’s status. Viewing Buddies from the Idle Screen Your phone automatically assigns a buddy to a Speed Dial Key (if one is ...
Page 95 - Viewing Buddies from the Buddy Status
Working with a Polycom CMA System Using the Advanced Features of Your Phone Polycom, Inc. 89 The following figure shows a phone that is monitoring five buddies from their Speed Dial Keys. The buddies have the following status: • Catherine is on the phone, but can accept another call. • Jack Jones is...
Page 96 - Choosing How You Accept Invitations
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 90 Polycom, Inc. The following figure shows a Buddy Status list. Choosing How You Accept Invitations Each time a person adds you to their status list, your phone receives an invitation. You can ...
Page 97 - To choose a method to accept invitations:; Accepting and Rejecting Invitations; To accept or reject an invitation:
Working with a Polycom CMA System Using the Advanced Features of Your Phone Polycom, Inc. 91 To choose a method to accept invitations: 1 Tap > Settings > Basic > Preferences > Presence . 2 From the Presence screen, select one of the following options: — Prompt —Choose this option if you ...
Page 98 - Accept; Updating Your Status
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 92 Polycom, Inc. In the following figure, two people, Cath Gates and Milton Stone, have invited you to join their status lists. 2 Press or to select the person whose invitation you want to accep...
Page 99 - To update your status setting:
Working with a Polycom CMA System Using the Advanced Features of Your Phone Polycom, Inc. 93 When you select a status setting (other than online), the setting scrolls under the time display on the status bar.The following table shows the status you can set, what the status means, and what displays o...
Page 100 - Dialing Buddies; To dial from the Buddy Status
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 94 Polycom, Inc. The status you selected scrolls under the time display on the status bar (unless you selected Online).The following figure shows what the touch screen looks like when you select...
Page 101 - To dial from a Speed Dial Key:; About Your Login Credentials; To submit your login credentials again:
Working with a Polycom CMA System Using the Advanced Features of Your Phone Polycom, Inc. 95 To dial from a Speed Dial Key: >> From the idle screen, tap the buddy’s Speed Dial Key. The call is placed. About Your Login Credentials If your phone is provisioned by a CMA system, your system admini...
Page 102 - Recording Calls and Conferences
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 96 Polycom, Inc. Recording Calls and Conferences If the Call Recording and Playback feature is available, and you connect a USB flash drive to the USB port on your phone, you can record active c...
Page 103 - Record
Recording Calls and Conferences Using the Advanced Features of Your Phone Polycom, Inc. 97 The Record soft key controls recording and is available: • When there are one or more calls connected to your phone • During an active call • When calls are on hold • During a consultative transfer or conferen...
Page 105 - Recording Calls; Start
Recording Calls and Conferences Using the Advanced Features of Your Phone Polycom, Inc. 99 Recording Calls To record a call: 1 During a call, tap the Record soft key. The Start soft key displays. 2 To start recording, tap the Start soft key. Polycom recommends that you don’t remove the USB flash dri...
Page 107 - Recording Conferences; Pausing and Resuming Recording; To pause a recording:; Pause
Recording Calls and Conferences Using the Advanced Features of Your Phone Polycom, Inc. 101 Recording Conferences You can record conference calls in the same way as other calls with the following exceptions: • All conference call participants are recorded. If one of the conference participants press...
Page 108 - To resume a recording:; Playing Back Recorded Calls
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 102 Polycom, Inc. To resume a recording: >> Tap the Resume soft key. The Recording icon displays on the status bar when you restart recording. Playing Back Recorded Calls If the Call Recor...
Page 109 - Browsing Recorded Calls; To browse the recorded files:
Playing Back Recorded Calls Using the Advanced Features of Your Phone Polycom, Inc. 103 Playback stops if you tap the Stop soft key, or press , , , or . If the handset is off-hook when you tap the Play soft key, you will hear audio through the handset. If the handset is on-hook when you tap the Play...
Page 110 - To play back a recorded call:
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 104 Polycom, Inc. 2 From the Browse Recordings screen, tap the recording you want to rename, delete, or play back.You can rename, delete, or play back the selected .wav file by tapping the Renam...
Page 111 - Answering a Call While Playing Back Recorded Calls; To answer a call using the speakerphone:
Playing Back Recorded Calls Using the Advanced Features of Your Phone Polycom, Inc. 105 Answering a Call While Playing Back Recorded Calls If you’re playing back a file and an incoming call arrives, playback pauses and the phone rings. If you don’t answer your phone, playback remains paused, and you...
Page 112 - Using the Browser; Applications
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 106 Polycom, Inc. Using the Browser Your phone can display a Web page on the idle screen. You may be able to tap hyperlinks on this Web page to view additional Web pages in the main Web Browser....
Page 113 - Using Navigation Soft Keys
Using the Browser Using the Advanced Features of Your Phone Polycom, Inc. 107 Using Navigation Soft Keys Navigation soft keys allow you to view previous Web pages, refresh the current page, return to the home page, or go back to the idle screen. Tap this soft key ... To do this ... Go back to the pr...
Page 114 - Using Editing Soft Keys
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 108 Polycom, Inc. Using Editing Soft Keys Editing soft keys allow you to enter information in text boxes. To display the editing soft keys, tap a text box in the main Web Browser. Tap this soft ...
Page 115 - Updating Your Phone’s Configuration; To update your phone’s configuration:; Restarting Your Phone; To restart the phone:
Updating Your Phone’s Configuration Using the Advanced Features of Your Phone Polycom, Inc. 109 Updating Your Phone’s Configuration You can update your phone’s configuration without restarting the phone. To update your phone’s configuration: 1 Tap > Settings > Basic > Update Configuration ....
Page 117 - Customizing the Phone Display; Changing the Language; To change the language:
Polycom, Inc. 111 4 Customizing the Phone Display This chapter shows you how to customize your Polycom ® VVX ® 1500 C Business Media Phone for Cisco ® Unified Communications Manager (SIP) display by adjusting certain settings, such as the time and date display, the brightness of the touch screen, an...
Page 118 - Changing the Time and Date Display; To update the time and date display:
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 112 Polycom, Inc. Changing the Time and Date Display The time and date appear on the phone’s touch screen. If the phone cannot obtain a time and date, the display will flash. Contact your system...
Page 119 - To enable or disable the time and date display:; Changing the Brightness of the Touch Screen
Changing the Brightness of the Touch Screen Customizing the Phone Display Polycom, Inc. 113 To enable or disable the time and date display: 1 Tap > Settings > Basic > Preferences > Time & Date . 2 From the Time & Date screen, do one of the following: — To disable the time and dat...
Page 120 - To modify the backlight intensity:; Changing the Background Picture
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 114 Polycom, Inc. To modify the backlight intensity: 1 Tap > Settings > Basic > Backlight Intensity . 2 Tap Backlight On Intensity . 3 From the Backlight On Intensity screen, tap the in...
Page 121 - To change the background picture:; Select
Changing the Background Picture Customizing the Phone Display Polycom, Inc. 115 To change the background picture: 1 Tap > Settings > Basic > Preferences > Background . The Background screen displays. The following figure shows a sample Background screen. (Your screen will have the Defaul...
Page 122 - Using One of Your Own Pictures as the Background Picture; Picture Frame; Default
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 116 Polycom, Inc. Using One of Your Own Pictures as the Background Picture You can use a picture that is stored on your USB flash drive as the background picture on your phone. When you set one ...
Page 123 - Displaying Screen Savers; Setting Up Screen Savers; To set up a screen saver of your pictures:
Displaying Screen Savers Customizing the Phone Display Polycom, Inc. 117 Displaying Screen Savers You can set up a screen saver to display the pictures stored on a USB flash drive. The screen saver will automatically start each time your phone is idle a certain amount of time. You can stop the scree...
Page 125 - Stopping and Disabling Screen Savers; To disable the Screen Saver setting:; Using Your Phone as a Picture Frame
Using Your Phone as a Picture Frame Customizing the Phone Display Polycom, Inc. 119 Stopping and Disabling Screen Savers You can stop a screen saver at any time, and display the idle screen, by tapping the touch screen. After your phone is idle for the specified period of time, the screen saver will...
Page 127 - Changing When and How Video Displays; Enabling or Disabling Video
Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 121 — To pause and display the current picture only, tap . To display the pictures one-by-one again, tap . — To stop displaying the pictures and return to the idle screen, tap . The pictures will not display again until...
Page 129 - Starting and Stopping Near-Site Video During a Call; To start or stop near-site video during a call:; Enabling or Disabling Near-Site Video for All Calls; To enable or disable near-site video for all calls:
Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 123 Starting and Stopping Near-Site Video During a Call During a call, you can choose to start and stop the transmission of near-site video at any time. To start or stop near-site video during a call: 1 During a video c...
Page 131 - Changing the Clarity of Near-Site Video; To change the clarity of near-site video:
Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 125 Changing the Clarity of Near-Site Video You can change the clarity of near-site video, including the brightness, contrast, and sharpness levels of the video image. These settings affect how near-site video displays ...
Page 132 - Changing How You View All Video Calls
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 126 Polycom, Inc. — Contrast Level —sets the difference in brightness between the light and dark areas of near-site video.Press and drag the slider, or tap the Up or Down soft keys, to set the l...
Page 133 - Displaying Incoming Video Calls in a Large Window; To display incoming video calls in a large window:
Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 127 Displaying Incoming Video Calls in a Large Window You can enable your phone to display far-site video on the full screen, rather than in a smaller window in the center of the screen (the default setting). To display...
Page 134 - Changing How Non-PIP Video Displays
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 128 Polycom, Inc. Changing How Non-PIP Video Displays You can adjust the appearance of video images so that the video that displays in the window in the center of the touch screen, and on the fu...
Page 135 - Full; Crop; Normal; Changing How the PIP Displays
Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 129 Full —The video image is stretched to fill the touch screen. Crop —Black bars don’t appear, and the video image is re-sized to maintain the correct aspect ratio. Any parts of the image that don’t fit within the touc...
Page 137 - To change the way the PIP displays:
Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 131 To change the way the PIP displays: 1 Tap > Settings > Basic > Video > Local Camera View . 2 From the Local Camera View screen, tap, and then adjust the following settings: — Local Camera View (Full Scre...
Page 138 - Setting the Call Rate for Video Calls; To set the maximum bandwidth to use for video calls:; Changing Power Saving Settings
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 132 Polycom, Inc. Setting the Call Rate for Video Calls You can set the maximum bandwidth to use for a video call. The call rate you select applies to your next video call. To set the maximum ba...
Page 139 - Changing Your Office Hours; To change your office hours:
Changing Power Saving Settings Customizing the Phone Display Polycom, Inc. 133 If a screen saver is enabled on your phone, power-saving mode will still occur. For example, if a screen saver is set up to display after the phone is idle for five minutes, and power-saving mode is set up to turn off the...
Page 140 - Changing Timeouts
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 134 Polycom, Inc. Changing Timeouts You can update the period of time the phone will be idle before the touch screen turns off (if the camera doesn’t detect motion). You can specify different ti...
Page 141 - Changing User Detection Settings; To change user detection settings:
Changing Power Saving Settings Customizing the Phone Display Polycom, Inc. 135 Changing User Detection Settings You can specify how sensitive the camera should be at detecting motion. If the camera detects motion (for example, if you’re near the phone), your phone will not initiate power-saving mode...
Page 143 - Safety Notices; Limitations of Liability
Polycom, Inc. Safety Notices - 137 Safety Notices Service Agreements Please contact your Polycom Authorized Reseller for information about service agreements applicable to your product. Governing Law This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of Cali...
Page 146 - СПД
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Safety Notices - 140 Polycom, Inc. Safety and Compliance (continued) WARNING Electrical Safety To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to teleconference ...
Page 149 - Appendix: Menu System
Polycom, Inc. Appendix - 143 Appendix: Menu System 1 Features Forward If enabled Always No Answer Busy Contact Directory Corporate Directory If enabled and license available CMA Directory If enabled and license available Call Lists Missed Calls Received Calls Placed Calls Clear Missed Calls Received...
Page 155 - DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.
End-User License Agreement for Polycom ® Software This End-User License Agreement (“Agreement”) is a legal agreement between you (either an individual or a single entity) and Polycom, B.V for the Polycom Software Product licensed by Polycom B.V in Europe, the Middle East, Africa, and Asia Pacific or...
Page 157 - Warranties Exclusive.
refund the purchase price paid by you for any defective software product which is returned to Polycom with a copy of your receipt, or to replace any defective media with software which substantially conforms to applicable Polycom published specifications. Any replacement Software Product will be war...
Page 158 - Corporate Headquarters:
not located in, under the control of, or a national or resident of any such country or on any such list. If you obtained this Software Product outside of the United States, you are also agreeing that you will not export or re-export it in violation of the laws of the country in which it was obtained...