Page 2 - Trademark Information; Patent Information
© 2010 Polycom, Inc. All rights reserved. Polycom, Inc.4750 Willow RoadPleasanton, CA 94588-2708USA No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law,...
Page 3 - About This Guide
iii About This Guide This guide explains how to deploy the Polycom VVX 1500 C Business Media Phone in a Cisco ® Unified Communications Manager environment. In this environment, you will be able to conduct both voice and video calls.In this guide, you will find everything you need to set up the Polyc...
Page 5 - Contents
v Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Supported Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2Unsupported Pho...
Page 7 - Overview; Warning
1 - 1 1 Overview This guide provides information for system administrators who want to deploy the Polycom VVX 1500 C Business Media Phone in a Cisco Unified Communications Manager environment. It also describes how to upgrade the phone’s software when it is connected in a Cisco Unified Communication...
Page 8 - Supported Phone Features
Deployment Guide for the Polycom VVX 1500 C 1 - 2 Supported Phone Features The following features are supported on the Polycom VVX 1500 C: • Six line appearances • Place a call (to an extension or SIP URL) • Hold/Resume • Consultative and blind transfer • Video on/off • Call forward (all calls, no a...
Page 9 - Unsupported Phone Features
Overview 1 - 3 Unsupported Phone Features The following features are not supported on the Polycom VVX 1500 C (due to proprietary Cisco extensions): • Call Pickup • Group Call Pickup • Directed Call Pickup • Call Park • Presence and buddy lists • Instant Messaging • Automatic Call Distribution (ACD) ...
Page 11 - Changing Cisco Unified Communications Manager
2 - 1 2 Configuring Cisco Unified Communications Manager The Polycom VVX 1500 C phone, managed by Cisco Unified Communications Manager, is designed to be used like a regular phone on a public switched telephone network (PSTN). This chapter provides basic instructions for setting up Cisco Unified Com...
Page 12 - Part I: Phone Security Settings
Deployment Guide for the Polycom VVX 1500 C 2 - 2 To add the Polycom VVX 1500 C to Cisco Unified Communications Manager: 1. Open a Cisco Unified Communications Manager web administration session.You will prompted to enter your user name and password. Part I: Phone Security Settings 2. Select System ...
Page 13 - Next
Configuring Cisco Unified Communications Manager 2 - 3 4. Select Third-party SIP Device (Advanced) and click Next . 5. In the Name text box, enter a profile name appropriate for the system. 6. Select the Enabled Digest Authentication check box. 7. Click the Save button. In the status bar near the to...
Page 14 - Part II: Adding a Phone User; User ID; Last Name
Deployment Guide for the Polycom VVX 1500 C 2 - 4 Part II: Adding a Phone User 8. Select User Management > End User > +Add New . The following screen appears. 9. In the User ID text box, enter a user ID according to system and account policies.If you cannot add a user here, your system may be ...
Page 15 - Digest Credentials; Confirm Digest Credentials
Configuring Cisco Unified Communications Manager 2 - 5 11. In the Digest Credentials text box, enter the digital credentials for the phone.This is the same password that will be used in the phone’s configuration file or to access the web interface. Refer to Deploying Phones From the Provisioning Ser...
Page 17 - Device Security Profile
Configuring Cisco Unified Communications Manager 2 - 7 22. From the Device Security Profile list, select the profile created in step 5. The following screen appears. Note that the data shown in this section is only an example. 23. In the Digest User field, select the user created in step 8. 24. Clic...
Page 19 - Maximum Number of Calls
Configuring Cisco Unified Communications Manager 2 - 9 33. In the Display (Internal Caller ID) text box, enter an appropriate caller ID. 34. In the ASCII Display (Internal Caller ID) text box, enter an appropriate caller ID. 35. In the Maximum Number of Calls text box, enter an appropriate value for...
Page 21 - Menu; Main
3 - 1 3 Setting Up the Polycom VVX 1500 C Phone The Polycom VVX 1500 C phone is designed to be used like a regular phone on a public switched telephone network (PSTN). It is a business media phone that combines advanced business telephony, one-touch video, real-time presence, and integrated business...
Page 22 - Changing the Network Configuration; PlcmSpIp
Deployment Guide for the Polycom VVX 1500 C 3 - 2 • If you choose to manage your phones through a provisioning server, you need to: — Set up a provisioning server and download the appropriate files. Refer to Setting Up the Provisioning Server on page 3-4 . — Decide which features you want enabled an...
Page 23 - To manually set the DHCP options on the phone:
Setting Up the Polycom VVX 1500 C Phone 3 - 3 The following options are available to configure the phone via DHCP: • Required Options — Option 3 Router. The standard default router (most DHCP servers will already have this value). — Option 6 DNS Servers. The standard DNS server entries (most DHCP se...
Page 24 - Setting Up the Provisioning Ser ver; Note
Deployment Guide for the Polycom VVX 1500 C 3 - 4 g Using the right arrow key, select IP Address , then press the OK soft key. h Press the Exit soft key. i Scroll down to Server Menu , then press the Select soft key. j Using the right arrow key, select FTP for the server type, then press the OK soft...
Page 25 - To set up the provisioning ser ver:; user; password
Setting Up the Polycom VVX 1500 C Phone 3 - 5 For organizational purposes, configuring a separate log file directory, override directory, contact directory, and license directory is recommended, but not required. The different directories can have different access permissions. For example, for LOG, ...
Page 26 - Configuring Your System; Local Digit Map; Dial; Send
Deployment Guide for the Polycom VVX 1500 C 3 - 6 Configuring Your System After you set up your Polycom VVX 1500 C phones on the network, you can allow users to place and answer calls using the default configuration, however, you may require some basic changes to optimize your system for best result...
Page 27 - Call Transfer; Call Log; Recording and Playback of Audio Calls
Setting Up the Polycom VVX 1500 C Phone 3 - 7 Call Transfer Call transfer enables the user (party A) to move an existing call (party B) into a new call between party B and another user (party C) selected by party A. The phone offers three types of transfers: • Blind transfers—The call is transferred...
Page 28 - Corporate Director y; Status > CD Server Status; Digital Picture Frame; Ser ver Redundancy
Deployment Guide for the Polycom VVX 1500 C 3 - 8 Corporate Director y The Polycom VVX 1500 C phones can be configured to interface with a corporate directory server that supports the Lightweight Directory Access Protocol (LDAP) version 3. Both corporate directories that support server-side sorting ...
Page 29 - Voice Mail Integration; Shared Call Appearances
Setting Up the Polycom VVX 1500 C Phone 3 - 9 For more information, refer to “Technical Bulletin 5844: SIP Server Fallback Enhancements on Polycom VVX 1500 C Phones” at http://www.polycom.com/support/voice/soundpoint_ip/VoIP_Technical_Bulletins_pub.html . Configuration changes can be performed centr...
Page 30 - Deploying Phones From the Provisioning Ser ver; Creating a Per-Phone Configuration File
Deployment Guide for the Polycom VVX 1500 C 3 - 10 Configuration changes can be performed centrally at the provisioning server or locally. For detailed information on configuration file settings, refer to Registration <reg/> on page A-5 . Deploying Phones From the Provisioning Ser ver You will...
Page 31 - Creating an Application Configuration File
Setting Up the Polycom VVX 1500 C Phone 3 - 11 2. Add contents to the per-phone configuration file.For example: Creating an Application Configuration File To create an application configuration file: 1. Create an application configuration file by using the sip.cfg file from the distribution as templ...
Page 32 - Creating a Master Configuration File
Deployment Guide for the Polycom VVX 1500 C 3 - 12 2. Add contents to the application configuration file.For example: Creating a Master Configuration File To create a master configuration file: 1. Create a master configuration file by using the 000000000000.cfg file from the distribution as template...
Page 33 - Downloading the New Configuration
Setting Up the Polycom VVX 1500 C Phone 3 - 13 2. Add contents to the master configuration file.For example: Downloading the New Configuration To download the new configuration to the phones: 1. To reboot the phones, press the Menu key, and select Settings > Advanced > Reboot Phone... When pro...
Page 34 - Locating the Latest Software
Deployment Guide for the Polycom VVX 1500 C 3 - 14 — Loading application — Running < application filename > — Welcome The reboot process will take some time. 2. Ensure that the configuration process completed correctly. For example, on the phone, press the Menu key, and then select Status >...
Page 35 - Downloading New Software to the Phone
Setting Up the Polycom VVX 1500 C Phone 3 - 15 Download the latest software and release notes from http://www.polycom.com/support/voice/business_media_phones/vvx1500c.html to the provisioning server. Downloading New Software to the Phone To download the new SIP application to the phone, you need to:...
Page 38 - Calling
Deployment Guide for the Polycom VVX 1500 C 4 - 2 Calling Polycom VVX 1500 C Display Upgrading the Polycom VVX 1500 C Phone Symptom Problem Corrective Action The line icon shows an unregistered line icon. The phone line is unregistered. Contact your system administrator. Pressing the Conferencing so...
Page 39 - Caution
A - 1 A Configuration Files This appendix provides detailed descriptions of certain configuration files used by the SIP application running the Polycom VVX 1500 C phone. This appendix contains information on: • Master Configuration File ( MAC-address.cfg or 000000000000.cfg ) • Application Configura...
Page 41 - Application Configuration File; R9RRxxxxxxx
Configuration Files A - 3 Application Configuration File The configuration file sip.cfg contains SIP protocol and core configuration settings that would typically apply to an entire installation and must be set before the phones will be operational, unless changed through the local web server interf...
Page 42 - Per-Phone Configuration File
Deployment Guide for the Polycom VVX 1500 C A - 4 Feature <feature/> The call list features are enabled by default as is the digital picture frame feature. The call recording and corporate directory features are disabled by default.Set feature.x.enabled to 1 for those features that you want en...
Page 45 - Miscellaneous Administrative Tasks; Modifying Phone’s Configuration Using the Web Interface; To configure your phone through the web interface:
B - 1 B Miscellaneous Administrative Tasks This appendix provides information required by varied aspects of the Session Initiation Protocol (SIP) application. This includes: • Modifying Phone’s Configuration Using the Web Interface Modifying Phone’s Configuration Using the Web Interface You can make...
Page 46 - SIP
Deployment Guide for the Polycom VVX 1500 C B - 2 b Enter your phone’s IP address as the browser address.A web page similar to the one shown below appears. c To make changes to the phone’s dial paln, select SIP from the menu tab.You will be prompted for the SIP username and password.A web page simil...
Page 47 - Local Settings; Submit
Miscellaneous Administrative Tasks B - 3 d Select Local Settings . A web page similar to the one shown below appears. e Make the desired configuration changes.For example, under Digitmap , set to a digit map appropriate to your dial plan. For example, under Digitmap Timeout , set to an appropriate v...
Page 48 - General
Deployment Guide for the Polycom VVX 1500 C B - 4 g After the reboot is complete, select General from the menu tab. A web page similar to the one shown below appears. h If you make any changes, scroll down to the bottom of the section. i Select the Submit button. Your phone will reboot. j After the ...
Page 51 - Index
Index – 1 Index A application configuration DNS cache A–4 application configuration file A–3 creating 3–11 attended transfers 3–6 audio playback 3–7 audio recording 3–7 B blind transfers 3–6 C call handling configuration <call/> A–4 call log 3–7 call transfer 3–6 calling 4–1 Cisco Unified Comm...
