Polycom 1725-11240-001 - Manual

SoundPoint IP 32x/33x Quick User Guide. 1725-11240-001 Rev C. 6/2009

1

SoundPoint

®

IP 32x/33x

Quick User Guide

Basic Phone Features
Customizing Your Phone

Applies to phones running SIP 3.1.3 or
later.

For detailed information please consult
the comprehensive SoundPoint IP
32x/33x User Guide available at:

www.polycom.com/support/voicedocum
entation

©2009 Polycom, Inc. All rights reserv ed.

Polycom, the Polycom logo and SoundPoint are registered
trademarks of Polycom, Inc. in the U.S. and various countries.
All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice.

BASIC PHONE FEATURES

PLACING A CALL

Using the Handset:

Pick up the handset and enter the
number or enter the number first, and
then pick up the handset.

Using the hands-free Speakerphone:

1. With the handset on-hook, press

,

or any assigned line key.

2. Dial the number.
Or dial the number, and then press

.

Using the optional Headset:

1. With the headset connected, press:

-

any assigned line key, or

-

the

NewCall

soft key.

2. Press

.

3. Dial the number.

Or dial the number, and then press

.

During a call, you can alternate
between handset, headset, or hands-

free modes by pressing the

or

keys, or picking up the handset.

ANSWERING A CALL

Using the Handset:

Pick up the handset.

Using the Speakerphone:

Press:

-

, or

-

the line key, or

-

the

Answer

soft key.

Using the optional Headset:

Press

.

Incoming calls may be ignored by
pressing the

Reject

soft key during

ringing.

ENDING A CALL

Using the Handset:

Hang up or press the

EndCall

soft key.

Using the Speakerphone:

Press

or the

EndCall

soft key.

Using the optional Headset:

Press

or the

EndCall

soft key.

MICROPHONE MUTE

During a call, press

. Mute applies to

all modes: handset, headset, and
hands-free. You can hear all other
parties while Mute is enabled.

To turn off Mute, press

again.

CALL HOLD AND RESUME

1. During a call, press

.

2. Press

again, the

Resume

soft

key, or the line key to resume the call.

When a call has been on hold for an
extended period of time, both visual
and audible alerts may appear

.

LOCAL CONFERENCE CALLS*

To create a three-way local
conference call:

1. Call the first party.
2. Press the

Conf

soft key to create a

new call (the active call is placed on
hold).
3. Place a call to the second party.
4. When the second party answers,
press the

Conf

soft key again to join all

parties in the conference.

When a conference has been
established, pressing the

Split

soft

key will split the conference into two
calls on hold.

Placing the call on hold on the
conference originator’s phone will
place the other parties in the
conference on hold

.

A conference may be created at any
time between an active call and a call
which is on hold (on the same line or
another line) by pressing the

Join

soft

key.

Ending the call on the conference
originator’s phone will allow the other
parties to continue the conference.

___ _

* - Conferencing is an optional feature that must be
configured on the call server. Particulars and menu
options may vary.

CALL TRANSFER

1. During a call, press the

Trans

soft

key (the active call is placed on hold).

Press the

Blind

soft key to transfer the

call without speaking to the second
party

.

2. Place a call to the party to which you
want to transfer the call.
3. After speaking with the second party,
press the

Trans

soft key to complete

the transfer.

Transfer may be cancelled during
establishment by pressing the

Cancel

soft key. The original call is resumed

.

CALL FORWARDING

To enable call forwarding:

1. Press

and select

Features

,

and then

Forward

.

2. Select a

Forwarding Type

from

Always

,

No Answer

, and

Busy

.

3. For all types, enter a number to
forward all future calls to.
4. For

No Answer

, enter the number of

rings before forwarding.
5. Press the

Enable

soft key to confirm

Call Forwarding. A moving arrow icon
appears for that line to confirm Call
Forwarding is enabled.

To disable call forwarding:

1. Press

and select

Features

,

and then

Forward

.

2. Select a

Forwarding Type

from

Always

,

No Answer

, and

Busy

.

3. Press the

Disable

soft key.

Call forwarding is not available on
shared lines.

If call forwarding is configured on the
call server (invoked using * code dialing
or from a PC-based application), then
particulars and menu options may vary.