Page 3 - Contents
C611M-C (3/06) 3 Contents Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Product Overview . . . . . . . . . . . . . . . . . . . . ....
Page 5 - List of Illustrations
C611M-C (3/06) 5 List of Illustrations 1 Sample NVR300 Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Front View of NVR300 . . . . . . . . . . . . . . . . ....
Page 6 - List of Tables
6 C611M-C (3/06) List of Tables A NVR300 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 B NVR300 Pages and Associated Operations . . . . . . . ...
Page 7 - Important Safety Instructions; be installed where exposed to rain and moisture.
C611M-C (3/06) 7 Important Safety Instructions Observe the following warnings before installing and using this product: 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. ...
Page 8 - Product Overview; DESCRIPTION; Appendix
8 C611M-C (3/06) Product Overview This section provides an overview of the NVR300 network video recorder, software version 3.00. The following information is provided: • Description of the functions and features of the NVR300, including a sample application scenario and network architecture consider...
Page 9 - SAMPLE APPLICATION; Sample NVR300 Application
C611M-C (3/06) 9 SAMPLE APPLICATION Figure 1 illustrates a sample scenario of an NVR300 application Integration of the NVR300 user interface with the VMX300 allows the NVR300 to operate as part of an entire system. Figure 1. Sample NVR300 Application NOTE: For information about the NET4001A, NET350T...
Page 10 - MODELS; Model; SCSI Ports for; RAID
10 C611M-C (3/06) MODELS The NVR300 comprises a series of network video recorders based on the maximum number of supported PelcoNet devices: 16, 32, or 64. The network video recorders also vary based on the amount of internal storage space, the hard disk drive configuration, and the capability to co...
Page 11 - FRONT VIEW; Figure 2 illustrates the front view of the NVR300.; Power LED; —Lights green to indicate that power is being applied to the unit.; A. NVR300 WITH FRONT DOOR CLOSED
C611M-C (3/06) 11 FRONT VIEW Figure 2 illustrates the front view of the NVR300. Figure 2. Front View of NVR300 As illustrated in Figure 2A, note the following: • The front panel of the unit has a door that can be locked and unlocked using the supplied keys. • The following LEDs (light-emitting diode...
Page 12 - REAR VIEW; Figure 3 illustrates the rear view of the NVR300.
12 C611M-C (3/06) REAR VIEW Figure 3 illustrates the rear view of the NVR300. Figure 3. Rear View of NVR300 For detailed information about connections to the rear panel of the NVR300, refer to the Installation section of this manual. SCSI PORT (2)* USB PORT (2) POWER INPUT (100-240 VAC ± 10%) 2 COM ...
Page 13 - Installation; PARTS LIST
C611M-C (3/06) 13 Installation This section provides information about the tasks necessary to install the NVR300. The tasks are as follows: • Inventory of the items that have been supplied with your order • Hardware installation, which includes mounting of the NVR300, hard disk drive installation, a...
Page 14 - HARDWARE INSTALLATION; Mounting the NVR300 onto a Desktop; Repeat step 6 for the second support rail assembly.
14 C611M-C (3/06) HARDWARE INSTALLATION MOUNTING THE NVR300 The NVR300 can be placed on a flat surface such as a desktop or can be mounted into an equipment rack. Information about mounting the NVR300 onto a desktop or into an equipment rack follows. Mounting the NVR300 onto a Desktop When mounting ...
Page 15 - NVR300 Rack-Mount Installation
C611M-C (3/06) 15 Figure 4. NVR300 Rack-Mount Installation NVR300 (4) SCREWS,10-32 X 0.75-INCH, PAN HEAD (2 EACH SIDE) REAR-MOUNTING SUPPORT RAIL FRONT-MOUNTING SUPPORT RAIL (6-8) SCREWS, 8-32 X 0.375-INCH, TRUSS HEAD (3-4 EACH SIDE) (8) SCREWS, 10-32 X 0.5-INCH, FLAT HEAD (4 EACH SIDE) BRACKET (SID...
Page 16 - INSTALLING HARD DISK DRIVES; Insert the carriers into the hard disk drive bay:; OS; Hard Disk Drive Installation
16 C611M-C (3/06) INSTALLING HARD DISK DRIVES You must install the data storage hard disk drives supplied with the NVR300 unit. Note that the system drive is installed at the factory. To install the data storage hard disk drives, refer to Figure 5 and do the following: 1. Identify the carriers conta...
Page 17 - CONNECTING THE NVR300 TO PERIPHERAL EQUIPMENT; Power cord; Connecting a Keyboard, Mouse, and Monitor; Connect the supplied keyboard to a USB port.
C611M-C (3/06) 17 CONNECTING THE NVR300 TO PERIPHERAL EQUIPMENT Connections of peripheral equipment to the NVR300 are made on the rear panel of the NVR300. Connections to the NVR300 include the following: • Keyboard, mouse, and monitor • Network equipment (for example, Ethernet switch) • DX9200HDDI ...
Page 18 - Connecting to the Network; Network Connections; Connecting the Power Cord; Power Cord Connection
18 C611M-C (3/06) Connecting to the Network To connect the NVR300 to the network, refer to Figure 7 and do the following: 1. Connect one end of an RJ-45 network cable to the 1000BaseT Ethernet port of the NVR300. 2. Connect the other end of the cable to the network (typically to an Ethernet switch)....
Page 19 - POWERING ON THE NVR300; Automatic; POWERING OFF THE NVR300; Start; NETWORK SETTINGS CONFIGURATION
C611M-C (3/06) 19 POWERING ON THE NVR300 After the hard disk drives have been installed and the necessary connections have been made to the NVR300, power can be applied to the unit. To power on the NVR300, do the following: 1. Turn on the attached monitor. 2. On the rear panel of the NVR300, set the...
Page 20 - IDENTIFYING THE NVR300 ON THE NETWORK
20 C611M-C (3/06) IDENTIFYING THE NVR300 ON THE NETWORK To identify the NVR300 on the network, do the following: 1. Log in to Windows XP as a user by clicking the NVR300 icon. 2. Click the NVR300 Platform Admin icon to call up the NVR300 Platform Administrator screen. 3. On the NVR300 Platform Admin...
Page 22 - CONFIGURING ALERTS FOR AN EXTERNAL RAID NVR300; RAID Manager Messages.; Do the following to configure the RAID Manager software.; RAID Manager Gateway Config; ACSGateway Config; Add Server; button in the lower left corner. The Add Server panel appears.
22 C611M-C (3/06) CONFIGURING ALERTS FOR AN EXTERNAL RAID NVR300 NOTE: The following information applies to external NVR300 RAID models only; and not to non-RAID models. If a hard disk drive fails or a communication error occurs within an external RAID configuration, the NVR300 allows three types of...
Page 23 - OK; HDDIs Added; Setting
C611M-C (3/06) 23 Figure 11. Add Server 4. Enter the desired name for the NVR300 external RAID machine and the IP address of the NVR300 with the DX9200HDDI unit(s) attached. Click the OK button. A window showing the added HDDI(s) appears. Figure 12. HDDIs Added 5. The ACSGateway Config window should...
Page 26 - button. The Event Notification window will close.; Exit; To view the status of the external RAID, click the; RAID Manager; icon located on the desktop. An Internet Explorer window appears.
26 C611M-C (3/06) Figure 16. NetSend Setting (Second Page) 11. Click the OK button. The Event Notification window will close. Figure 17. ACSGateway Config Exit 12. Configuration is complete. Click Exit in the upper left. 13. To view the status of the external RAID, click the RAID Manager icon locate...
Page 27 - Allow Blocked Content; ActiveX; warning that appears at the top of the window. Then select; Allow Blocked Content...; ActiveX Warning; Yes; button. The RAID Manager window appears.
C611M-C (3/06) 27 Figure 18. Allow Blocked Content 14. Click the ActiveX warning that appears at the top of the window. Then select Allow Blocked Content… . A security message appears. Figure 19. ActiveX Warning 15. Click the Yes button. The RAID Manager window appears. Figure 20. RAID Manager (Firs...
Page 28 - Root; RAID Manager Status
28 C611M-C (3/06) 16. Double-click Root , and then double-click the server to display attached RAID units, as shown. Figure 21. RAID Manager (Second Screen) 17. Double-click on the desired RAID unit to display the status. The RAID Manager Status window appears. Figure 22. RAID Manager Status 18. Thi...
Page 29 - Operation; USER INTERFACE OVERVIEW; NVR300 Pages and Associated Operations; Operations
C611M-C (3/06) 29 Operation After the NVR300 has been installed, connected to the network, and powered up as discussed in the Installation section, the NVR300 is ready for operation. (For information about the setup and configuration of devices associated with NVR300 operation, that is, the PelcoNET...
Page 30 - NVR300 Web Pages and Associated Links
30 C611M-C (3/06) Figure 23. (Part 1 of 2). NVR300 Web Pages and Associated Links NVR-STATUS LINK NVR-PLAYBACK LINK A. NVR-PLAYBACK PAGE (REMOTE AVAILABILITY ONLY) B. NVR-STATUS PAGE (REMOTE AVAILABILITY ONLY)
Page 32 - ACCESSING THE NVR300 USER INTERFACE; Accessing the NVR300 Locally; Logging In; Accessing the NVR300 from the VMX300 Server; Logging In to the NVR300; Accessing the NVR300 from a Client PC
32 C611M-C (3/06) START-UP TASKS To operate the NVR300, start-up tasks include the following: • Accessing the NVR300 user interface • Setting user access levels and associated passwords (performed by the system administrator or other qualified personnel only) • Logging in to the NVR300 (required onl...
Page 33 - Client PC System Requirements; Go; SETTING USER ACCESS LEVELS AND ASSOCIATED PASSWORDS; User Access Levels and Associated Privileges; User Access Level
C611M-C (3/06) 33 Table C. Client PC System Requirements Before beginning the following procedure to access the NVR300 from a client PC, contact your system administrator for the IP address of the NVR300 that you will be accessing. You must know the IP address to perform the procedure. To access the...
Page 34 - NVR-Config Page—Password Settings Dialog Box; user
34 C611M-C (3/06) To set user access levels and associated passwords, do the following: 1. Open the NVR-Config page by clicking the NVR-Config link or the NVRConfig icon on the desktop. The NVR-Config page appears. Figure 24 shows the “Password settings” dialog box on the NVR-Config page. The dialog...
Page 35 - LOGGING IN TO THE NVR300; To log in to the NVR300, do the following:; user or service; and is case sensitive.
C611M-C (3/06) 35 LOGGING IN TO THE NVR300 If you are required to log in to the NVR300, you must enter a user name and password. Before performing the procedure below, contact your system administrator for user name and password information. To log in to the NVR300, do the following: 1. Access the N...
Page 36 - OPERATIONAL TASKS; PROGRAMMING A NEW RECORDING; Scanning the network devices. Please wait!
36 C611M-C (3/06) OPERATIONAL TASKS When operating the NVR300, you can perform various tasks. The tasks that can be performed depend on the user access privileges that may have been assigned to you by the system administrator (refer to Table D for information about user access privileges). Operation...
Page 37 - NVR-Setup Page—Programmed Recordings Dialog Box; New; Add Recording Dialog Box
C611M-C (3/06) 37 Figure 26. NVR-Setup Page—Programmed Recordings Dialog Box NOTE: Figure 26 shows a Programmed Recordings dialog box that is empty, that is, the dialog box does not display a list of programmed recordings. Once recordings are programmed, they are listed in the dialog box as discusse...
Page 38 - Recording Configuration Guidelines; Configuration Parameter; Troubleshooting; Add
38 C611M-C (3/06) 3. Program the configuration parameters. Refer to Table E for configuration guidelines. Table E. Recording Configuration Guidelines Configuration Parameter Configuration Guidelines Recording source Source for recording From the drop-down box, select the PelcoNet device (IP address ...
Page 40 - Recording Configuration Guidelines (Continued)
40 C611M-C (3/06) Table E. Recording Configuration Guidelines (Continued) Configuration Parameter Configuration Guidelines Event recording Alarm recording on If event recording is selected as the type of recording, select one or more of the following alarm event check boxes: • Alarm input(s) —Record...
Page 42 - EDITING A RECORDING; Edit; Sample Edit Recording Setup Dialog Box
42 C611M-C (3/06) NOTE: If an X appears rather than a camera icon or clock icon, the NVR300 cannot record from that particular recording source. Refer to the Troubleshooting section for information. • The name of the video source is the unit name of the PelcoNet device followed by the camera name. A...
Page 43 - SCHEDULING A RECORDING; Time; Set Recording Time Dialog Box; Clear
C611M-C (3/06) 43 SCHEDULING A RECORDING NOTE: Service-level access privileges are required to schedule a recording. When programming a new recording or when editing a recording, you can schedule a recording on a weekly basis. To schedule a recording, perform the following: 1. Do either of the follo...
Page 44 - Select All; Scheduled Recording Example; STOPPING A RECORDING; Remove
44 C611M-C (3/06) To select one or more particular time slots for additional days of the week, repeat steps a and b above. – Select an hourly time slot for all days of the week at once. To do so, click the appropriate hour selection button in the top row of the grid. The entire column in the grid is...
Page 45 - SEARCHING FOR A RECORDING; Open the NVR-Playback page by clicking the; None; allows you to search for; Today; If you select
C611M-C (3/06) 45 SEARCHING FOR A RECORDING Searching for a recording is performed from the NVR-Playback page remotely using the VMX300 or a client PC. You can search for a recording based on camera only or based on camera and a specific time period. To search for a recording, do the following: 1. O...
Page 46 - —Displays the sequence number of the recording.; Starttime; —Displays the date and time the recording began:
46 C611M-C (3/06) b. In the “From time” text entry box, enter the desired time in hh:mm:ss military time format (hh = 2-digit hour numbered to 23, mm = 2-digit minute numbered to 59, and ss = 2-digit second numbered to 59). The default setting is 00:00:00 . c. From the “To date” entry box, click the...
Page 48 - PLAYING A RECORDING
48 C611M-C (3/06) PLAYING A RECORDING You can play a recording remotely using the VMX300 video management system or a client PC on the network. The playback capability of the NVR300 allows you to play recorded video and, if applicable, recorded audio. To play a recording, do the following: 1. Open t...
Page 49 - NVR300 Playback Page—Playback Control Area; Video bar; An alarm recording appears in the video bar as a red strip.; Time slice bar; list of the controls.
C611M-C (3/06) 49 Resizing the Video Display Area The video display area displays the video content of the recording that is playing. You can resize the video display area by clicking either of the following links above the video display area: • 528x432 —(Default setting) Resizes the video display a...
Page 50 - Playback Controls; Playback Control
50 C611M-C (3/06) Table F. Playback Controls In addition to the playback controls listed above, you can control playback of recordings using the yellow slider in the video bar: • You can move the slider forward or backward within a recording track (lavender recording bar). • You can move the slider ...
Page 51 - REPLAYING A RECORDING; Controlling Playback; Using the Replay Recording Command; Replay/Delete Recording Shortcut Menu; DELETING A RECORDING
C611M-C (3/06) 51 REPLAYING A RECORDING While a recording is playing, you can replay the recording from the start time in the following ways: • By using the appropriate playback controls on the NVR-Playback page. For detailed information about playback controls, refer to the Controlling Playback of ...
Page 52 - SAVING A RECORDING; NVR-Playback Controls Used to Save a Recording
52 C611M-C (3/06) To select multiple recordings for deletion at one time, do the following: 1. In the recording selection area of the NVR-Playback page, select the recordings you wish to delete by doing either of the following: a. To select a group of adjacent recordings, click the first recording i...
Page 53 - TAKING A SNAPSHOT OF A RECORDING
C611M-C (3/06) 53 NOTE: Once a location is specified, all recordings you wish to save are saved to that location as MPEG files. You do not need to specify that location each time you save a recording. In addition, any snapshots that are taken will also be saved to that location as JPEG files. 4. Pla...
Page 54 - NVR-Playback Controls Used to Take a Snapshot; Select Path; Sample Snapshot in Snapshot Display Area of NVR-Playback Page; Viewing a Snapshot
54 C611M-C (3/06) Figure 39. NVR-Playback Controls Used to Take a Snapshot 3. If you wish to specify a location to which the snapshot should be saved, continue with steps 3a and 3b that follow; otherwise, omit those steps and proceed to step 4. a. Click the Select Path button. The “Path for saving M...
Page 55 - USING THE MPEG VIEWER TO PLAY MPEG FILES; Saving a Recording; Opening the MPEG Viewer Software; Opening the MPEG Viewer Software from the NVR-Playback Page; Open; Opening the MPEG Viewer Software from the NVR300 Resource CD; Playing an MPEG File; Downloading the MPEG Viewer Software; Save; Playing an MPEG File
C611M-C (3/06) 55 USING THE MPEG VIEWER TO PLAY MPEG FILES To play recorded video and also audio, if applicable, that was saved as an MPEG file as a result of saving a recording, use the MPEG Viewer software. (For information about saving a recording, refer to the Saving a Recording section.) The MP...
Page 57 - MONITORING THE OPERATING STATUS OF THE NVR300; NVR-Status Page—Sample Active Recordings Dialog Box; Source
C611M-C (3/06) 57 • Time indicators at the beginning and end of the progress indicator bar display the duration of the file in minutes:second format. The time indicators begin with 0:00 and end with xx:xx, where xx:xx indicates the duration of the file (for example, 15:12 indicates that the file is ...
Page 59 - System Upgrade; SETTING THE SOFTWARE LICENSE; NVR-Config Page—License Settings Dialog Box; Demo
C611M-C (3/06) 59 System Upgrade This section provides information about the following: • Setting the software license to allow the NVR300 to support additional PelcoNet devices • Adding internal storage: – Adding storage in a non-RAID system (applicable to NVR3xx-250 systems only: NVR316J-250 and N...
Page 60 - Set; Step 1. Add storage drive to hard disk drive bay.
60 C611M-C (3/06) 4. In the Activation Code field, delete the copyright code and then enter the activation code: • If you are upgrading the license, enter the new activation code supplied with the new license. • If you are resetting the license, enter the activation code that is labeled on the NVR30...
Page 62 - ADDING EXTERNAL STORAGE WITH DX9200HDDI VIDEO STORAGE UNITS; Adding External Storage with One DX9200HDDI Video Storage; ADDING EXTERNAL STORAGE WITH ONE DX9200HDDI VIDEO STORAGE UNIT; Step 1. Connect and power on DX9200HDDI and NVR300 units.; NVR300 Connection to One DX9200HDDI Video Storage Unit
62 C611M-C (3/06) ADDING EXTERNAL STORAGE WITH DX9200HDDI VIDEO STORAGE UNITS (For units with no internal storage only.) For expanded storage of NVR300 recordings, two SCSI ports are provided on the rear panel of NVR300 RAID systems (refer to Table A for a list of the applicable models). Each SCSI p...
Page 64 - Click the; Next; Confirm selection of Disk 2, and then click the; Finish; Step 1. Connect and power on DX9200HDDI.; NVR300 Connection to Two DX9200HDDI Video Storage Units
64 C611M-C (3/06) d. Click the Next button. e. Confirm selection of Disk 2, and then click the Finish button. Both Disk 1 (NVR300 internal storage space) and Disk 2 (DX9200HDDI storage space) are on the same volume (Volume D) and the status is healthy. If you wish to add external storage with a seco...
Page 66 - Service; Setting the Software License; RECOVERING THE SYSTEM DRIVE; Network; STEP 1. RECOVER THE SYSTEM DRIVE USING THE RECOVERY BOOT OPTION.
66 C611M-C (3/06) Service This section provides information about the following: • Recovering the system drive if the NVR300 operating system or NVR300 software is corrupted (applicable to NVR300 RAID systems only) • Replacing a failed data storage hard disk drive: – A data storage hard disk drive c...
Page 67 - REPLACING DATA STORAGE HARD DISK DRIVES
C611M-C (3/06) 67 5. Press the C key to reboot the NVR300. Proceed to Step 2 that follows. STEP 2. PERFORM MISCELLANEOUS TASKS. 1. If you are using DX9200HDDI external storage, extend the internal storage volume of the NVR300 by adding disk space from the DX9200HDDI. To do so, refer to the Adding Ex...
Page 68 - Step 1. Replace the failed storage drive.
68 C611M-C (3/06) REPLACING A DATA STORAGE HARD DISK DRIVE IN A NON-RAID SYSTEM (NVR3xx-500 SYSTEMS ONLY) In NVR316-500 and NVR332-500 systems (non-RAID), the data storage hard disk drive is field replaceable. If the storage drive fails, you can replace it with a new drive. NOTE: All recordings on t...
Page 70 - REPLACING A DATA STORAGE HARD DISK DRIVE IN A RAID SYSTEM
70 C611M-C (3/06) 3. Open Windows XP Disk Management as follows: a. On the Windows XP desktop, right-click the My Computer icon and then click Manage. The Computer Management window appears. b. In the left pane of the Computer Management window, locate the Storage item. c. Under the Storage item, cl...
Page 72 - TROUBLESHOOTING GUIDELINES; NVR300 Troubleshooting Guidelines; Problem
72 C611M-C (3/06) Troubleshooting This section provides information to help you determine the cause of a problem and suggested actions to correct the problem. • The Troubleshooting Guidelines section provides general troubleshooting tips. • The Error Messages section provides a list of NVR300 messag...
Page 73 - NVR300 Troubleshooting Guidelines (Continued)
C611M-C (3/06) 73 Table G. NVR300 Troubleshooting Guidelines (Continued) Problem Possible Cause Suggested Corrective Action Video loss condition—an X overlaid on a camera appears in the video playback area of the NVR-Playback page when attempting to play a recording. Coaxial cable connec-tions to BN...
Page 74 - ERROR MESSAGES; Table H provides a list of NVR300 error messages.; Error Message; SQL Error! Request for recordings failed; Search
74 C611M-C (3/06) ERROR MESSAGES Table H provides a list of NVR300 error messages. Table H. NVR300 Error Messages Error Message Possible Cause Suggested Corrective Action SQL Error! Request for recordings failed The NVR300 cannot display a list of existing recordings due to an over-load condition. R...
Page 75 - Specifications; MECHANICAL
C611M-C (3/06) 75 Specifications ELECTRICAL / VIDEO Input Voltage 100-240 VAC +10%, 50/60 Hz, autoranging; reset feature enabled when power becomes unstable or interrupted Power Consumption 235 W maximum Operating System Microsoft ® Windows ® XP Professional Recording Rate 10 kbps-48/100 Mbps (recor...
Page 76 - ADR OVERVIEW; Automatic Data Replenishment at NVR300; GENERAL DESCRIPTION
76 C611M-C (3/06) Appendix. Automatic Data Replenishment (ADR) This appendix provides an overview of the Automatic Data Replenishment technology used by the NVR300. The appendix also provides setup instructions required for ADR functionality. ADR OVERVIEW When the NVR300 is connected to the PelcoNet...
Page 77 - ADR SETUP; Programming a New Recording
C611M-C (3/06) 77 LOCAL STORAGE ADR can only copy video that exists on the CompactFlash storage device (card or IBM Microdrive ™ ). Pelco recommends setting the NET350 to use the Ringbuffer (FIFO) storage method so it continually overwrites existing video. The storage “loop” has to be longer than th...
Page 78 - Regulatory Notices; RADIO AND TELEVISION INTERFERENCE; This Class A digital apparatus complies with Canadian ICES-003.
78 C611M-C (3/06) Regulatory Notices This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesire...
Page 79 - PRODUCT WARRANTY AND RETURN INFORMATION
PRODUCT WARRANTY AND RETURN INFORMATION WARRANTY Pelco will repair or replace, without charge, any merchandise proved defective in material orworkmanship for a period of one year after the date of shipment. Exceptions to this warranty are as noted below: • Five years on FR/FT/FS Series fiber optic p...