Page 2 - Table of Contents
Introduction Model composition .......................................3Accessory information ..................................4General information ......................................6 Important Information For your safety .............................................7Important safety instruction...
Page 3 - Model composition; Introduction
Model composition n KX-TG6811 series R Model shown is KX-TG6812. n KX-TG6821 series n KX-TG6891 R Model shown is KX-TG6822. Series Model No. Base unit Handset Part No. Part No. Quantity KX-TG6811series KX-TG6811 KX-TG6811 KX-TGA682 1 KX-TG6812 KX-TG6811 KX-TGA682 2 KX-TG6813 KX-TG6811 KX-TGA682 3 KX...
Page 4 - Feature differences; Accessory information; Supplied accessories
Feature differences Series Answering system IntercomBetween handsets KX-TG6811 series – U *1 KX-TG6821 series U U *1 *1 Single handset models: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 5). Accessory information Supplied accessories ...
Page 5 - Additional/replacement accessories; Expanding your phone system; Customer Communications Centre
G H Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeablebatteries HHR-4MVE *1 Battery type:– Nickel metal hydride (Ni-MH)– 2 x AAA (R03) size for each handset DECT repeater KX-A405 Key finder KX-TGA20EX *2 *1 ...
Page 6 - General information; For your future reference
R Go on line through our Internet Accessory ordering application at www.pas-europe.com R Most major credit and debit cards accepted. R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K. R Also available through our Internet is direct shopping for a wide ra...
Page 7 - For your safety; WARNING; Power connection; Medical; CAUTION; Installation and location; Important Information
For your safety To prevent severe injury and loss of life/property, read this section carefully beforeusing the product to ensure proper and safeoperation of your product. WARNING Power connection R Use only the power source marked on theproduct. R Do not overload power outlets andextension cords. T...
Page 8 - Battery; Important safety; For best performance; Base unit location/avoiding noise
– the handset batteries need recharging or have failed. – there is a power failure.– the key lock feature is turned on. Battery R We recommend using the batteries notedon page 5. USE ONLY rechargeable Ni-MH batteries AAA (R03) size. R Do not mix old and new batteries. R Do not open or mutilate the b...
Page 9 - Routine care; Other information; Note for the battery symbol; Specifications
should not be placed in rooms where thetemperature is less than 0 °C or greaterthan 40 °C. Damp basements should alsobe avoided. R The maximum calling distance may beshortened when the product is used in thefollowing places: Near obstacles such ashills, tunnels, underground, near metalobjects such a...
Page 11 - Setting up; Connections; Battery installation; Getting Started
Setting up Connections n Base unit R Use only the supplied Panasonic ACadaptor PNLV226E. *DSL/ADSL filter (not supplied) is required if you have DSL/ADSL service. Correct Incorrect To power outlet Use only the supplied telephone line cord. To telephone line (DSL/ADSL filter*) Hook “Click” Press plug...
Page 12 - Battery charging; Note when setting up; Note for connections
Battery charging Charge for about 7 hours. R When the batteries are fully charged, “ Fully charged ” is displayed. Confirm “ Charging ” is displayed. Note when setting up Note for connections R The AC adaptor must remain connected atall times. (It is normal for the adaptor to feelwarm during use.) R...
Page 13 - Controls; Handset
unit or charger and let it charge for at least7 hours. Controls Handset A B C D E F G H IJ K Speaker M N (Talk) Dial keypad MZN (Speakerphone) MicrophoneReceiverDisplay MeN (Off/Power) M R/ECO N R: Recall/FlashECO: Eco mode shortcut key M N (Smart Function Key/Noise reduction key)NR indicatorCharge ...
Page 14 - Display; Handset display items
n KX-TG6821 series: page 3 G H F A B E C D Charge contactsSpeaker M N (Locator) M N (Erase) Message counter MjN / MkN (Volume up/down) M N / M N (Repeat/Skip) M N (Play/Stop) Message indicator M N (Answer on) Display Handset display items Item Meaning Range status: The more barsvisible, the closer t...
Page 15 - Base unit display items; Handset soft key icons; Handset main menu icons
Item Meaning IN USE Answering system is beingused by another handset orthe base unit. *2 *1 Caller ID subscribers only*2 KX-TG6821 series: page 3*3 Voice mail subscribers only Base unit display items n KX-TG6821 series: page 3 Item Meaning - - “ Greeting Only ” is selected as the caller’srecording t...
Page 16 - Turning the power on/off; Power on; Initial settings; Date and time; Smart Function Key (NR
Turning the power on/off Power on Press MeN for about 1 second. Power off Press MeN for about 2 seconds. Initial settings n Direct command code: Programmable settings can be accessed bypressing M N , # , and then the corresponding code on the dial keypad(page 24). Example: Press M N#101 . n Symbol m...
Page 17 - Setting the Smart Function Key; One touch eco mode
R When the unit has new messages *1 and missed calls, the unit can be operated toplay the new messages first and then showthe missed calls. *1 KX-TG6821 series: page 3 Note: R While key lock is on (page 20), incomingcalls can be answered, but the followingfeatures are disabled even when the NRindica...
Page 18 - Making calls; Using the speakerphone; Answering calls; Using the Smart Function Key; Making/Answering Calls
Making calls 1 Lift the handset and dial the phonenumber. R To correct a digit, press M C N . 2 Press M N . 3 When you finish talking, press MeN or place the handset on the base unit orcharger. Using the speakerphone 1 Dial the phone number and press MZN . R Speak alternately with the other party. 2...
Page 19 - Temporary handset ringer off; Useful features during a; Mute
Auto talk You can answer calls simply by lifting thehandset off the base unit or charger. You donot need to press M N . To turn this feature on, see page 27. Adjusting the handset ringer volume n While the handset is ringing for anincoming call: Press MDN or MCN repeatedly to select the desired volu...
Page 20 - Handset equalizer; Call share; Key lock
Handset noise reduction (NR key) This feature allows you to hear the voice ofthe person you are talking to clearly, byreducing the surrounding noise coming fromthe other party’s telephone.Press M N to turn on/off while talking. Note: R When this feature is turned on, is displayed while talking. R De...
Page 21 - Shared phonebook; Scrolling through all entries; Erasing entries; Erasing an entry; Chain dial; Shared Phonebook
Shared phonebook The shared phonebook allows you to makecalls without having to dial manually. Anyhandset registered to the base unit can usethe shared phonebook. You can add 120names and phone numbers to the sharedphonebook. Important: R Only 1 person can access the sharedphonebook at a time. Addin...
Page 23 - Speed dial; Speed Dial
Speed dial You can assign 1 phone number to each ofthe dial keys ( 1 to 6 ) on the handset. Adding phone numbers to speeddial keys n By entering phone numbers: 1 Press and hold the desired speed dialkey ( 1 to 6 ). a M N 2 MbN : “ Manual ” a M OK N 3 Enter the party’s name (16 charactersmax.; page 4...
Page 24 - Programmable settings; Display the menu tree and direct command code table; Programming
Programmable settings You can customise the unit by programming the following features using the handset.To access the features, there are 2 methods. n Scrolling through the display menus 1 M N 2 Press MCN , MDN , MEN , or MFN to select the desired main menu. a M OK N 3 Press MCN or MDN to select th...
Page 29 - Special programming; Alarm; Night mode
*14 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. *15 To prevent other users from joining your conversations with outside callers, turn this feature on. *16 KX-TG6811 series: page 3*17 KX-TG6821 series (including KX-TG6891): this menu i...
Page 30 - Changing the handset name; Storing unwanted callers
Important: R Set the date and time beforehand(page 16). R We recommend turning the base unit ringeroff (page 26) in addition to turning the nightmode on. (KX-TG6821 series: page 3) R If you have set the alarm, the alarm soundseven if the night mode is turned on. Turning night mode on/off 1 M N#238 2...
Page 31 - Setting call restriction; Registering a unit; Operating additional units; Additional handsets
2 MbN : Select the entry to be barred. a M N 3 MbN : “ Save CID ” a M OK N 4 MbN : “ Caller Barred ” a M OK N 5 MbN : “ Yes ” a M OK N a MeN n By entering phone numbers: 1 M N#217 a M N 2 Enter the phone number (24 digitsmax.). a M OK N R To erase a digit, press M C N . 3 MeN Viewing/editing/erasing...
Page 32 - Deregistering a handset; Setting the repeater mode
Registering a handset to thebase unit The supplied handset and base unit arepre-registered. If for some reason the handsetis not registered to the base unit (for example, is displayed even when the handset is near the base unit), re-register the handset. 1 Handset: M N#130 2 Base unit: Proceed with ...
Page 34 - Using Caller ID service; Caller ID features; Missed calls; Caller list; Caller ID Service
Using Caller ID service Important: R This unit is Caller ID compatible. To useCaller ID features, you must subscribe to aCaller ID service. Contact your serviceprovider/telephone company for details. Caller ID features When an outside call is being received, thecaller information is displayed.Caller...
Page 36 - Answering system; Turning the answering; Call screening; Greeting message; Answering System
Answering system Available for: KX-TG6821 series (page 3) The answering system can answer and recordcalls for you when you are unavailable toanswer the phone.You can also set the unit to play a greetingmessage but not to record caller messages byselecting “ Greeting Only ” as the recording time sett...
Page 37 - Listening to messages; Rewinding the message
Recording your greeting message1 M N#302 2 MbN : “ Yes ” a M OK N 3 After a beep sounds, hold the handsetabout 20 cm away and speak clearly intothe microphone (2 minutes and 30seconds max.). 4 Press M n N to stop recording. 5 MeN Using a pre-recorded greetingmessage The unit provides 2 pre-recorded ...
Page 38 - Erasing all messages; Operating the answering system; Editing the number before calling back
Erasing all messages Press M N 2 times while the unit is not in use. Listening to messages using the handset When new messages have been recorded, is displayed on the handset with the total number of new messages. 1 To listen to new messages: M N#323 To listen to all messages: M N#324 2 When finishe...
Page 39 - Audible message alert; Editing the set phone number
Advanced new message alerting features Audible message alert This feature allows the base unit to beep toinform you of a new message arrival whennew messages are recorded. The base unitbeeps 2 times every minute until you listen tothe messages, if the “ Base Unit Beep ” setting is turned on. The def...
Page 40 - Remote operation; Remote access code; Deactivating remote operation; Voice guidance
call. This is so that unauthorised partiescannot listen to your messages. The defaultsetting is “ Inactivate ” . – “ Inactivate ” : You can listen to the message by pressing 4 to play new messages (without entering the remoteaccess code). – “ Activate ” : You must enter your remote access code (page...
Page 41 - Remote commands; Answering system settings; For voice mail service subscribers
Remote commands You can press dial keys to access certainanswering system functions without waiting forthe voice guidance to prompt you. Key Operation 1 Repeat message(during playback) *1 2 Skip message(during playback) 4 Play new messages 5 Play all messages 6 Play greeting message 7 Record greetin...
Page 42 - Caller’s recording time; Selecting “
– Change the number of rings of the voice mail service so that the answeringsystem can answer the call first. To doso, contact your service provider/telephone company. Caller’s recording time You can change the maximum messagerecording time allowed for each caller. Thedefault setting is “ 3 Minutes ...
Page 43 - Voice mail service; Voice Mail Service
Voice mail service Voice mail is an automatic answering serviceoffered by your service provider/telephonecompany. After you subscribe to this service,your service provider/telephone company’svoice mail system answers calls for you whenyou are unavailable to answer the phone orwhen your line is busy....
Page 44 - Handset locator; conference calls; Answering a transferred call
Intercom Intercom calls can be made betweenhandsets. Note: R When paging the handset, the pagedhandset beeps for 1 minute. R If you receive an outside call while talkingon the intercom, you hear 2 tones. Toanswer the call, press MeN , then press M N . Making an intercom call1 M N a M N 2 MbN : Selec...
Page 45 - Character entry; Character entry modes; Useful Information
Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple charactersassigned to it. The characters that can be entered depend on the character entry mode(page 45).– Press MFN or MEN to move the cursor left or right. – Press dial keys to enter characters and n...
Page 47 - Error messages
Error messages Display message Cause/solution Base no power or No link. ReconnectAC adaptor. R The handset has lost communication with the base unit. Movecloser to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit.Reconnect the adaptor and try again. R The handset’s ...
Page 48 - Troubleshooting; General use
Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’sAC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on thehandset. General use Problem Cause/solution The handset does not turnon even after ...
Page 49 - Battery recharge
Problem Cause/solution I cannot activate the ecomode. R You cannot set eco mode when you set the repeater mode “ On ” . If required, set the repeater mode to “ Off ” (page 32). I cannot register a handsetto a base unit. R The maximum number of handsets (6) is already registered tothe base unit. Canc...
Page 50 - Caller ID
Problem Cause/solution The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 19,26). R Night mode is turned on. Turn it off (page 30). The base unit does notring. R The ringer volume is turned off. Adjust ringer volume (page 26). I cannot make a call. R You dialled...
Page 51 - Liquid damage
Problem Cause/solution I cannot operate theanswering systemremotely. R The remote access code is not set. Set the remote accesscode (page 40). R You are entering the wrong remote access code. If you haveforgotten your remote access code, enter the remote accesscode setting to check your current code...
Page 52 - Conditions of guarantee
Conditions of guarantee Receipt No. Date of purchase Model No. Serial No. This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the product proves to be defective by reason of faulty design, wo...
Page 53 - Index
Index A Additional handsets: 31 Alarm: 29 Answering calls: 18 Answering system: 36 Call screening: 36 Erasing messages: 37 , 38 , 41 Greeting message: 36 Greeting only: 42 Listening to messages: 37 , 38 , 40 New message alerting: 39 Number of rings: 41 Recording time: 42 Remote access code: 40 Remot...
Page 54 - Notes
54 Notes TG68xxE(en)_1225_ver012.pdf 54 2012/12/25 16:30:14
Page 56 - Read; troubleshooting; page in the; Operating Instructions; Buy online via our eShop:
1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions . If your product is not working properly. . . IMPORTANT! If you st...