Nortel P0919438 02 - Manual
Nortel P0919438 02 – Manual, read for free online in PDF format. We hope this helps you resolve any issues you may have. If you have further questions, please contact us through the contact form.
Table of Contents:
- Page 2 – Call Center Supervisor Guide; Copyright © 2001 Nortel Networks
- Page 3 – Logging on to Call Center
- Page 5 – Logging off
- Page 6 – Checking skillset mailboxes for messages; Do not use these features while you are logged on to Call Center
Part No. P0919438 02
Call Center
Supervisor Guide
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Summary
2 P0919438 02 Call Center Supervisor Guide Copyright © 2001 Nortel Networks All rights reserved. 2001. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, ...
3 Call Center Supervisor Guide Call Center Supervisor Guide Call Center is an application that handles incoming calls as efficiently and economically as possible. Call Center answers calls, then routes the calls to agents in a skillset that most closely matches the needs of the caller. If there are ...
Call Center Supervisor Guide 5 Call Center Supervisor Guide Logging off Log off when you complete your shift or will be away from your telephone for an extended period, log off. 1. From the display that shows your name on the top line, press OUT . The date and time display appears. If OUT does not a...
