Nortel i2050 - Manual

Table of Contents:

• Page 3 – Contents; Nortel Networks Software License Agreement
• Page 5 – Figures
• Page 8 – Nortel Networks Software License Agreement
• Page 9 – Preface; Symbols used in this guide
• Page 10 – 0 Preface; Related publications; Programming Operations Guide; How to get help; USA and Canada
• Page 12 – 2 Chapter 1 Introduction
• Page 13 – Hardware and software requirements; Minimum PC requirements
• Page 14 – 4 Chapter 2 Installing the i2050 Software Phone; USB Audio Kit; In the box; Power Source: USB power provided from computer
• Page 15 – Chapter 2 Installing the i2050 Software Phone 15; Installing the USB Audio Headset; Connect the headset cord to the RJ9 jack on the adaptor.; USB FAQ; I don't have enough USB ports available, can I use a USB hub?
• Page 16 – 6 Chapter 2 Installing the i2050 Software Phone; Installing the i2050 Software Phone; To install using the i2050 Software Phone CD
• Page 17 – Chapter 2 Installing the i2050 Software Phone 17; “Additional installation; Additional installation steps for Windows 2000
• Page 18 – 8 Chapter 2 Installing the i2050 Software Phone; Installing the Windows QoS Packet Scheduler; To install the QoS Packet Scheduler:; Installing the Nortel Networks i2050 QoS Service; Exit any programs that are running.; Double click on the Setup icon in this directory.
• Page 19 – Chapter 2 Installing the i2050 Software Phone 19; Communications Server configuration
• Page 20 – 0 Chapter 2 Installing the i2050 Software Phone; i2050 Configuration Utility
• Page 21 – Chapter 2 Installing the i2050 Software Phone 21; Communications Server
• Page 22 – 2 Chapter 2 Installing the i2050 Software Phone; Select Sound Devices; Table 1 Select Sound Devices
• Page 23 – Chapter 2 Installing the i2050 Software Phone 23; Server Type; To select your server type:; ACD agents should also select the Enable Symposium option.
• Page 24 – 4 Chapter 2 Installing the i2050 Software Phone; QoS
• Page 25 – Chapter 2 Installing the i2050 Software Phone 25; This screen is intended for expert users only.; Table 3 Hardware ID
• Page 26 – 6 Chapter 2 Installing the i2050 Software Phone; Advanced Audio; Table 4 Advanced Audio
• Page 27 – Chapter 2 Installing the i2050 Software Phone 27; Listener IP; Table 5 Advanced Audio
• Page 28 – 8 Chapter 2 Installing the i2050 Software Phone; Trace; This screen can be used to record UNIStim traffic.
• Page 29 – Chapter 2 Installing the i2050 Software Phone 29; About
• Page 30 – 0 Chapter 2 Installing the i2050 Software Phone; Accessing the i2050 Software Phone help; Start the i2050 Software Phone.
• Page 31 – Chapter 2 Installing the i2050 Software Phone 31
• Page 32 – 2 Chapter 2 Installing the i2050 Software Phone; Troubleshooting; Application fails to install
• Page 34 – 4 Chapter 3 i2050 Software Phone interfaces; Primary User Interface; Figure 1 Primary Interface with retracted trays
• Page 35 – Chapter 3 i2050 Software Phone interfaces 35; — Retracted Tray; Figure 3 Retracted Tray
• Page 37 – Chapter 3 i2050 Software Phone interfaces 37; alphabetic keys map to numbers as per i2004 dial-pad mapping; Figure 7 Local Directory Quick Access Tray
• Page 38 – 8 Chapter 3 i2050 Software Phone interfaces; System Tray Interface; Figure 8 System Tray Interface
• Page 39 – Chapter 3 i2050 Software Phone interfaces 39; Figure 9 System Tray Interface - Local Directory Quick Access
• Page 40 – 0 Chapter 3 i2050 Software Phone interfaces; Local Directory Interface
• Page 41 – Chapter 3 i2050 Software Phone interfaces 41; Figure 10 Directory interface; Calls can be made by selecting a contact entry and then:
• Page 43 – Starting the i2050 Diagnostic Utility; Starting the i2050 Diagnostic Tool using the Start menu; Click the Start button and click Programs.; provide support for the Nortel Networks i2050 Software Phone.
• Page 44 – 4 Chapter 4 Nortel Networks i2050 Diagnostic Utility; Starting the i2050 Diagnostic Tool using the command line; To start the i2050 Diagnostic Utility using a command line:; Viewing the diagnostic information; Audio connection data; For audio to be received and transmitted, an RTP stream must be:
• Page 45 – Chapter 4 Nortel Networks i2050 Diagnostic Utility 45; Table 6 Audio connection data
• Page 46 – 6 Chapter 4 Nortel Networks i2050 Diagnostic Utility; Session data; Table 7 Session data; Table 8 Current User data
• Page 47 – Chapter 4 Nortel Networks i2050 Diagnostic Utility 47; Table 9 System data
• Page 48 – 8 Chapter 4 Nortel Networks i2050 Diagnostic Utility; Utility Output; Updating the diagnostic information; Updating the diagnostic information manually; viewing information from a file.
• Page 49 – Chapter 4 Nortel Networks i2050 Diagnostic Utility 49; Saving the current diagnostic information to a file
• Page 50 – 0 Chapter 4 Nortel Networks i2050 Diagnostic Utility; Changing the printer settings; Sending an email with the diagnostic information
• Page 51 – Chapter 4 Nortel Networks i2050 Diagnostic Utility 51; Displaying or hiding the Toolbar; To hide or display the Toolbar:; Displaying or hiding the Status Bar; To hide or display the Status Bar:; Accessing the i2050 Diagnostic Utility help; To access the i2050 Diagnostic Utility help:
• Page 52 – 2 Chapter 4 Nortel Networks i2050 Diagnostic Utility; Accessing additional information; To exit from the i2050 Diagnostic Utility:; Table 10 Microsoft Windows Utilities