Nortel 2002 - Manual

Nortel 2002

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Table of Contents:

  • Page 3 – Revision history
  • Page 5 – Contents
  • Page 11 – Basic features
  • Page 13 – Telephone controls; Volume control
  • Page 15 – Services
  • Page 18 – Telephone display; Figure 3: IP Phone 2002 LCD display screen
  • Page 19 – Password Admin
  • Page 22 – Enter and edit text; Enter text using the dialpad; Directory
  • Page 23 – Choose
  • Page 24 – Before you begin
  • Page 25 – Figure 4: IP Phone connections
  • Page 27 – Use the Telephone Option menu; To use the Telephone Option menu:
  • Page 28 – Adjust volume; To adjust Ringer volume:
  • Page 29 – Select; Telephone Option; Cancel; or
  • Page 30 – To adjust Handset listen volume:
  • Page 32 – To adjust the Headset listen volume:
  • Page 34 – Adjust display screen contrast; To adjust display screen contrast:
  • Page 35 – Select a language; To select a language:
  • Page 36 – Select Date/Time format
  • Page 37 – Display diagnostics
  • Page 38 – Choose Local DialPad Tone; To choose a Local DialPad Tone:
  • Page 39 – Choose Ring type; To choose a ring type:
  • Page 40 – Enable Call Timer; To enable Call Timer:
  • Page 41 – Enable OnHook Default Path; To enable Onhook Default Path:
  • Page 42 – Change feature key labels; To rename the labels:
  • Page 43 – Restore the default labels
  • Page 44 – View set information; Configure call log options
  • Page 45 – Configure the Callers List log; To log only unanswered calls:
  • Page 46 – Configure New Call indication; To configure New Call indication:
  • Page 47 – Configure Preferred Name Match; To configure Preferred Name Match:
  • Page 48 – Configure Area Code set-up
  • Page 49 – To edit area code display:
  • Page 50 – Configure Name Display format; To configure name display format:
  • Page 52 – Make a call; Goodbye
  • Page 53 – Use Handsfree dialing
  • Page 54 – To discontinue a handsfree call:; Mute; Handsfree
  • Page 55 – To switch from Handsfree to headset:; Use the Directory applications; headset; Headset
  • Page 56 – Make a call using Corporate Directory
  • Page 57 – Make a call using Personal Directory; To use Personal Directory:
  • Page 58 – Make a call using Callers List
  • Page 59 – Make a call using Redial List; Use Predial
  • Page 60 – To edit a Predial number:; Use AutoDial
  • Page 61 – To store an AutoDial number:
  • Page 62 – AutoDial
  • Page 63 – Activate Ring Again; To activate Ring Again:
  • Page 64 – To deactivate Ring Again before notification:; Redial the last number called; To use Last Number Redial:
  • Page 65 – Use Speed Call; To store a Speed Call number:; Speed Call Controller
  • Page 66 – Make a System Speed Call; To make a System Speed Call:; Make a call using Hot Line; System Speed Call
  • Page 67 – Make an Intercom call; To make an Intercom call:
  • Page 68 – Answer a call
  • Page 69 – While on an active call; Place a call on hold; To place a call on hold:
  • Page 70 – Transfer a call; To use the Transfer feature to direct a call to a third party:
  • Page 71 – Use Timed Reminder Recall; To use Timed Reminder Recall:
  • Page 72 – If the transferred call is not answered, your telephone rings:; Use Attendant Recall; To contact the attendant while on a call:
  • Page 73 – Use Call Park; To park a call on the System Park DN or your own DN:
  • Page 74 – To park a call using the SPRE code or FFC:
  • Page 75 – Record a Calling Party Number; To record a caller’s number for accounting purposes:
  • Page 76 – Display incoming calls; To use Call Trace while on a call:
  • Page 77 – To use Call Trace without a Call Trace key:
  • Page 78 – Incoming calls; Activate Automatic Answerback; To activate Automatic Answerback:; Activate Call Pickup; To answer a call in your own call pickup group:; Automatic Answerback
  • Page 79 – To answer an incoming call in another call pickup group:
  • Page 81 – Use Call Waiting; To answer an incoming call while on another call:
  • Page 82 – If you do not have a Call Waiting key:
  • Page 83 – While away from your desk; Use Call Forward; To forward your calls or change the forward number:
  • Page 84 – To reinstate Call Forward to the same number:; Use Internal Call Forward; To forward internal calls:; Forward; Internal Call Forward Activate; Internal Call Forward
  • Page 85 – To deactivate Internal Call Forward:; Use Remote Call Forward; To activate Remote Call Forward:
  • Page 86 – To deactivate Remote Call Forward:
  • Page 87 – Secure your telephone; To lock your telephone:; Electronic Lock Activate
  • Page 88 – To unlock your telephone:; Electronic Lock Deactivate; Station Control Password
  • Page 89 – Talk with more than one person; Use the Call Join feature; To connect a call on hold (on a different line) to your current call:; Conference
  • Page 90 – Set up a Conference call; To set up a conference call:
  • Page 92 – To view active conferees:
  • Page 93 – Use Group Call; To call group members:
  • Page 94 – To answer a Group Call:
  • Page 95 – To end a Group Call:
  • Page 96 – Work without interruption; Activate Make Set Busy; To activate Make Set Busy:
  • Page 97 – Additional call features; Use AutoDial Transfer; To use AutoDial Transfer when picking up an incoming trunk call:
  • Page 98 – Use the Buzz feature; To buzz the telephone linked to your telephone:; Buzz
  • Page 99 – Page
  • Page 100 – To use Centrex/Exchange Line Switchhook Flash:; Charge a call or charge a forced call; Centrex Line
  • Page 101 – To charge a call in progress:
  • Page 102 – To charge a call to an account when you transfer a call:
  • Page 103 – Charge; Call Detail Recording
  • Page 104 – Use Enhanced Override; To use Enhanced Override:
  • Page 105 – Use Forced Camp-on feature; Answering a call camped-on to your extension:; Override
  • Page 106 – Override a busy signal
  • Page 107 – Use Privacy Release; To use Privacy Release in an established state:; Use Radio Page; Privacy Release
  • Page 108 – To use Automatic Post selection:
  • Page 109 – To answer a Radio Page:; Use Voice Call; To make a voice call:
  • Page 110 – To respond to a voice call:
  • Page 111 – Additional features; Personal Directory; AddNew; Next
  • Page 113 – Delete; Confirm
  • Page 114 – To search for an entry:; Callers List; Dial
  • Page 116 – To delete the entire Callers List:
  • Page 117 – Redial List
  • Page 119 – Virtual Office; Virtual Office login
  • Page 121 – Virtual Office on your Remote telephone; Figure 5: Logged on to an IP Phone 2002
  • Page 122 – Virtual Office on your Office telephone
  • Page 123 – To regain operation of a telephone being used for Virtual Office:; Virtual Office logout; To log out from a remote telephone:
  • Page 124 – Troubleshoot Virtual Office
  • Page 125 – Displayed Message
  • Page 126 – Normal Mode; Local Mode
  • Page 127 – Test Local Mode
  • Page 129 – Hospitality features; Set Automatic Wake-Up; To enter the time for an Automatic Wake-Up call:
  • Page 130 – To verify the time for the Automatic Wake-Up call:
  • Page 131 – Activate Message Registration; Message Registration
  • Page 132 – To reset a meter to zero:
  • Page 133 – Use Maid Identification; To enter cleaning status:
  • Page 134 – Display Room Status; To read the status of a room:; Room Status
  • Page 135 – Changing the status of a room:
  • Page 138 – Accessories
  • Page 139 – Terms you should know; Attendant; Directory key
  • Page 141 – Hold key; Information display
  • Page 142 – Mute key; Navigation keys
  • Page 144 – Special dial tone; Switchhook
  • Page 145 – User Interface
  • Page 147 – Index
  • Page 152 – User Guide
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Nortel Networks Communication Server 1000

IP Phone 2002

User Guide

Title page

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Summary

Page 3 - Revision history

Revision history 3 Revision history September 2004 Standard 3.00. This document is up-issued to support Nortel Networks Communication Server 1000 Release 4.0. October 2003 Standard 2.00. This document is up-issued to support Succession 3.0 Software. November 2002 Standard 1.00. This document is issu...

Page 5 - Contents

Contents 5 Contents About the IP Phone 2002 . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Telephone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Telephone display ....

Page 11 - Basic features

About the IP Phone 2002 11 About the IP Phone 2002 The Nortel Networks IP Phone 2002 brings voice and data to the desktop by connecting directly to a Local Area Network (LAN) through an Ethernet connection. Note 1: Not all features are available on all telephones. Consult your system administrator t...

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