Miele WWG360 - User Manual

Caring for the environment 6 Disposal of the packing mater-ial The packaging is designed to protectthe appliance from damage duringtransportation. The packaging materialsused are selected from materials whichare environmentally friendly for disposaland should be recycled. Recycling the packaging red...

Warning and Safety instructions 7 This washing machine complies with all current local and nationalsafety requirements. However, inappropriate use can lead to per-sonal injury and damage to property. Read the operating instructions carefully before using the washingmachine. They contain important in...

Warning and Safety instructions 8  The washing machine can only be used by people with reduced physical, sensory or mental capabilities, or lack of experience orknowledge, if they are supervised whilst using it or have been shownhow to use it safely and recognise and understand the con-sequences of...

Warning and Safety instructions 11 Correct use  Do not install the washing machine in a room where there is a risk of frost. Frozen hoses may burst or split. The reliability of the elec-tronic control unit may be impaired at temperatures below freezingpoint.  Before using the machine for the first...

Warning and Safety instructions 13  Colour run and dye removers contain sulphur compounds which can cause damage such as corrosion. Do not use these products inthis machine.  If detergent comes into contact with the eyes, rinse them thor- oughly with lukewarm water immediately. If swallowed, seek ...

Operating the washing machine 14 Control panel a Control field The control field consists of a dis-play and various sensor controls.The individual sensors are explainedin the following sections. b Display The following values are shown onthe display and/or selected from it:1. The temperature, spin s...

Operating the washing machine 15 f Optical interface This is used by the Service depart-ment as a transmission point. g Sensors for extra options You can supplement wash pro-grammes with extra options.If a wash programme has been se-lected, the sensor controls for thepossible Extras light up dimly. ...

Operating the washing machine 16 Display The standard display shows the follow-ing from left to right: 2:59 OK      1400 – The selected wash temperature – The selected spin speed – Programme duration Examples on how to operatethe machine Scrolling through a list The   scroll bar in the display...

Before using for the first time 17  Damage resulting from incorrect installation and connection.Installing and connecting the wash-ing machine incorrectly will causeserious property damage.See “Installation”. Protective foil and stickers re-moval  Remove: – The protective foil from the door – Any ...

Before using for the first time 18 Miele@home Your washing machine is equippedwith an integrated WiFi module. In order to use it you need: – a WiFi network – the Miele@mobile App – a Miele user account. The user ac- count can be created via theMiele@mobile App. The Miele@mobile App will guide youas ...

Before using for the first time 19 Switching on the washing ma-chine  Turn the programme selector to the Cottons programme. The welcome tone will sound and thewelcome screen will light up. The display will guide you through the 4 steps of the initial commissioning process. 1. Set the language You w...

Before using for the first time 20 3. Remove the transit bars  Damage resulting from failure to remove the transit bars.Failure to remove the transit bars canresult in damage to the washing ma-chine and to adjacent cabinetry orappliances.Remove the transit bars as describedin “Installation and conn...

Washing environmentally and economically 21 Energy and water consumption – To get the most out of your machine, load the maximum dry load size forthe programme you are using.The energy and water consumptionwill be the lowest in relation to thesize of the load. – When smaller amounts of laundry are w...

1. Prepare the laundry 22  Empty all pockets.  Damage due to foreign objects. Nails, coins, paper clips, and so oncan cause damage to garments andcomponents in the machine.Check the laundry before washingand remove any foreign objects. Sort the laundry  Sort the laundry by colour and bycare label...

2. Select a programme 23 Switching on the washing ma-chine  Turn the programme selector to aprogramme. Programme selection There are three possible ways to selecta programme: 1. Select standard programmes withthe programme selector dial  Turn the programme selector to therequired programme. The se...

2. Select a programme 24 3. Selecting programmes via the Mo-bileStart    programme selector pos- ition and the Miele@mobile app Tip: In order to use MobileStart    , the washing machine must be logged on tothe WiFi network and Remote control must be switched on.  Turn the programme selector to th...

3. Load the washing machine 25 Open the door  Take hold of the door and pull itopen. Check the drum for pets or foreignobjects before loading it with laun-dry. The most efficient use of energy andwater is achieved when a full load iswashed. However, do not overload asthis reduces cleaning efficienc...

4. Select programme settings 26 PowerWash display with the   and    sensor controls If the PowerWash indicator lights upwhen you select a programme, you canchoose between three programme se-quences. The wash result remains thesame. PowerWash display For a normal programme sequence.  Do not activa...

4. Select programme settings 27 Selecting a temperature/spinspeed You can alter the preset temperature/spin speed of a wash programme ifthis option is permitted for that pro-gramme. The temperatures reached inside thewashing machine might not be thesame as the temperatures selected.Perfect wash resu...

4. Select programme settings 28  Delay start/SmartStart Delay start With the delay start function, you candelay the start of the programme. This function is active when the set-ting SmartGrid is switched off. The hours can be set from 00 to 24 . The minutes can be set in 15 minute in-crements from ...

4. Select programme settings 29 SmartStart The SmartStart function lets youdefine a period of time during whichyour washing machine will start auto-matically. The appliance will start onreceipt of a signal, e.g. from your en-ergy supplier, that indicates that theelectricity tariff is particularly ec...

5. Add detergent 30 There are several options for adding de-tergent. Detergent dispenser drawer Any detergent suitable for automaticfront loading washing machines can beused. Please observe the instructionsfor use and dosage on the detergentpackaging. Adding detergent  Pull out the detergent drawer...

5. Add detergent 32 CapDosing Three different types of capsule areavailable:  = Fabric care (e.g. fabric condi- tioner, proofing agent)  = Additives (e.g. detergent en- hancer)  = Detergent (for the main wash only) Each capsule contains the correctamount for one wash cycle. Caps are available to ...

6. Starting the programme 34  Touch the flashing  Start / Add laundry sensor control. The door will lock and the programmewill start. The programme status will appear inthe display. The washing machine will keep you up-dated on the programme status and thetime remaining for the programme torun. If ...

7. End of programme 35 Opening the door and remov-ing the laundry The door remains locked during theanti-crease phase. The display willchange to show: Finish/Anti-crease  Press Start button  Unlock the door either by touchingthe Start / Add laundry  sensor control or by turning the programme selec...

Spinning 36 Final spin speed in the pro-gramme When a programme is selected, the op-timum spin speed for this wash pro-gramme is shown in the display. A faster spin speed can be selected forcertain wash programmes. The highest selectable spin speed is in-dicated in the table. Programme rpm Cottons ...

Spinning 37 Omitting the final spin (Rinsehold)  Set the spin speed to   (Rinse hold). The laundry is not spun after the finalrinse and remains in the rinse water.This helps to prevent creasing if thelaundry is not going to be removed fromthe drum immediately after the end ofthe programme. Ending ...

Programme chart 38 Programmes on the programme selector Cottons Cold to 90 °C Max. load 9.0 kg Items Cotton, linen or mixed fibre fabric, e.g. table linen, towelling, under-wear, T-shirts, etc. Tip The wash temperatures 60 °C/40 °C are different to the   /   wash temperatures due to: – Shorter pro...

Programme chart 39 Delicates Cold to 40 °C Max. load 3.0 kg Items Delicate garments made from synthetic fibre, mixed fibre and vis-cose Curtains specified as machine-washable by the manufacturer Tip – Dust in curtains usually means that a programme with Pre-wash is advisable. – Deselect the spin for...

Programme chart 40 QuickPowerWash 60 °C – 40 °C Max. load 4.0 kg Items Lightly to moderately soiled garments which are also suitable forwashing in the Cottons programme Tip A special saturation process and wash rhythm ensure that the laun-dry is cleaned particularly quickly and thoroughly. Dark garm...

Programme chart 41 Programmes accessed via Further programmes/  on the pro- gramme selector Outerwear Cold to 40 °C Max. load 2.5 kg Items Performance outerwear (e.g. jackets and trousers) made from mem-brane fabric such as Gore-Tex®, SYMPATEX®, WINDSTOPPER®,etc. Tip – Zip up or close any jackets w...

Programme chart 42 Separate rinse/Starch Max. load 8.0 kg Items – Rinsing hand-washed items – Table cloths, serviettes and workwear requiring starching Tip – Reduce the spin speed for fabric that creases easily. – Laundry that is to be starched should be washed but not treated with fabric conditione...

Garment care label symbols 44 Washing The figure quoted in the bucket is themaximum temperature the garmentcan be washed at. The number ofbars under the symbol indicates thelevel of agitation permitted.  No bar under the symbol:= normal agitation  One bar under the symbol:= reduced agitation  Two...

Extra options 45 You can use the extra options buttonsto augment the wash programmes. Selecting Extras Extra options are selected or deselec-ted using the sensors in the controlfield. Additional extra options can beselected from the display using the Ex- tras sensor.  Touch the sensor for the extra...

Programme sequence 48 Main wash Rinses Spinning Water level Wash rhythm Water level Rinses Cottons     2-5 2,3  Minimum iron    2-4 2,3  Delicates    2-4 2,3  Woollens     2  Silks     2  Shirts    3-4 3  QuickPowerWash    2  Dark garments/Denim    3-5 2,3  ECO 40-...

Programme sequence 49  = low water level  = medium water level  = high water level  = intensive rhythm  = normal rhythm  = sensitive rhythm  = handwash rhythm  = carried out – = not carried out This washing machine has fully elec-tronic controls with automatic load con-trol. The washing mach...

Programme sequence 50 PowerWash PowerWash is a washing technique de-veloped by Miele. It is activated in thefollowing programmes: – Cottons (with small and medium load sizes) – Minimum iron – Shirts – Automatic plus – Delicates – ECO 40-60 (with small and medium load sizes) How it works Conventional...

Changing the programme sequence 51 Changing a programme (safetylock) A programme, temperature, spin speedor selected option cannot be changedonce the machine has been success-fully started. This is to prevent the oper-ation of the machine being tamperedwith (by a child, for example). Cancelling a pr...

Detergent 52 The correct detergent All detergents produced for automaticwashing machines are suitable. Followthe manufacturer's instructions anddosage recommendations on the pack-aging. For users in Asia:please use a low foaming detergentsuitable for use in front-loading ma-chines The right amount t...

Detergent 54 Recommended Miele detergents Miele detergents have been specially designed for day-to-day use in Miele wash-ing machines. See “Detergents and care products” for more information aboutthese detergents. Miele detergents Miele capsules UltraWhite UltraColor    Cottons    –   Minimu...

Cleaning and care 56 Cleaning the external casingand the control panel  Risk of electric shock! Mains voltage is present when thewashing machine is switched offDisconnect the machine from theelectricity supply before cleaning ormaintenance.  Risk of damage due to ingress of water.The pressure of a...

Cleaning and care 57 Cleaning the siphon and the  /  compartment channel Liquid starch results in clogging. Ifclogged, the siphon in the  /  compartment will not work and thecompartment can overflow.Clean the siphon particularly thor-oughly after using liquid starch a fewtimes. 1. Remove the sip...

Cleaning and care 58 Hygiene info(Cleaning the drum) Washing at low temperatures and/or us-ing liquid detergents can cause bacteriaand odours to build up in the washingmachine. Use the Maintenance wash  programme to clean the washing machine. Note the message in the dis-play: Hygiene info: run a pro...

Problem solving guide 59 Many malfunctions and faults that can occur in daily operation can be easilyremedied. Time and money will be saved because a service call will not beneeded. The following guide may help you to find the reason for a malfunction or a fault,and to correct it. Some of the messag...

Problem solving guide 60 Fault message after a programme has been interrupted. Problem Cause and remedy  Drainage See  The drain is blocked or restricted.The drain hose has been fixed too high.  Clean the drain filter and the drain pump.  The maximum drain height is 1 m.  Water intake See The ...

Problem solving guide 61 Fault message at the end of a programme Problem Cause and remedy  Check dosage Excessive foam has built up during washing.  Use less detergent next time. Follow the manufac-turer's instructions on dosage given on the pack-aging.  Hygiene info: run aprogramme at min.75 °C ...

Problem solving guide 63 General problems with the washing machine Problem Cause and remedy The washing machinesmells. Hygiene info was ignored. When washing, a washprogramme using a temperature above 60 °C has notbeen run for a long time.  Run the Maintenance wash programme using Miele machine cle...

Problem solving guide 65 An unsatisfactory wash result Problem Cause and remedy Liquid detergent doesnot give the requiredresult. Liquid detergents usually contain no bleachingagents. They do not remove fruit, coffee and teastains.  Use a general purpose powder detergent contain-ing a bleaching age...

Problem solving guide 66 The door will not open Problem Cause and remedy The door cannot bepulled open during awash cycle. The drum is locked during the wash cycle.  Follow the description in “6. Starting a programme– Adding or removing laundry”. Comfort cooling appears in the displayafter a progra...

Problem solving guide 67 Opening the door in the eventof a blocked drain outlet and/or power cut  Switch off the washing machine.  Open the drain pump access panel. Blocked drain outlet If the drain outlet is blocked, there maybe a large quantity of water left behindin the washing machine.  Risk ...

Problem solving guide 68  Clean the drain filters thoroughly.  Remove any foreign objects (e.g. but-tons, coins, etc.) and clean the in-terior. Turn the impellers by hand tocheck that they rotate freely.  Replace the drain filters correctly (onthe right and left) and tighten themsecurely.  Close...

Service 69 Contact in case of malfunction In the event of any faults which youcannot remedy yourself, please contactyour Miele dealer or the Miele CustomerService Department. You can book a Miele Customer Ser-vice Department call-out online atwww.miele.com/service. Contact information for the Miele ...

Installation *INSTALLATION* 70 Front view a Water inlet hose (pressure tested to7000 kPa) b Mains connection cable c Flexible drain hose (with detachableswivel elbow) d Control panel e Detergent dispenser drawer f Door g Access to filters, pumps and emer-gency release h Four height-adjustable feet

Installation *INSTALLATION* 71 Rear view a Drain hose b Transport clips for inlet and drainhoses and mains connection cable c Mains connection cable d Protruding lid for holding when mov-ing the machine e Water inlet hose (pressure tested to7000 kPa) f Safety caps for transit bars g Transport clips ...

Installation *INSTALLATION* 72 Installation surface A concrete floor is the most suitable in-stallation surface. It is far less prone tovibration during the spin cycle thanwooden floorboards or a carpeted sur-face. Please note:  The machine must be level and se-curely positioned.  To avoid vibrati...

Installation *INSTALLATION* 73  Using the spanner supplied, turn theleft-hand transit bar 90°, then  withdraw the transit bar.  Turn the right-hand transit bar 90°,then  withdraw the transit bar.

Installation *INSTALLATION* 74  Risk of injury from sharp edges. There is a risk of injury from reachinginto holes that are not covered.Cover the holes for the transit barsafter they have been removed.  Fit the stoppers onto the two holes.  Secure the transit bars to the back ofthe washing machin...

Installation *INSTALLATION* 75 Levelling the machine The washing machine must stand per-fectly level on all four feet to ensuresafe and proper operation. Incorrect installation may increase elec-tricity and water consumption and maycause the machine to move about. Screwing out and adjusting the feet...

Installation *INSTALLATION* 76 Installing under a continuous work-top  Risk of electric shock due to ex- posed cablesThere is a risk of coming into contactwith live parts while the lid is re-moved.Do not remove the washing machinelid. This washing machine (with lid intact)can be pushed under a coun...

Installation *INSTALLATION* 77 The water protection system The Miele water protection system pro-tects all parts of the washing machinefrom water damage. The system consists of three main com-ponents: – the inlet hose – the electronic unit and drainage and overflow protection – the drain hose Inlet ...

Installation *INSTALLATION* 78 Connection to the water supply  Health risk and risk of damage due to contaminated incoming water.The quality of the incoming watermust correspond to the drinking wa-ter specification of the country inwhich the washing machine is beingoperated.Always connect the washi...

Installation *INSTALLATION* 79 Water drainage The suds are drained through a drainpump with a 1 m delivery head. For thewater to drain freely, the hose must befree of kinks.If required, the hose can be extended toa length of up to 5 m. Accessories areavailable from Miele or from your Mieledealer. Fo...

Installation *INSTALLATION* 80 Electrical connection The washing machine is supplied withan electrical connection cable withmoulded plug ready for connection to aswitched socket. The socket must be easily accessibleafter the washing machine has been in-stalled. If that is not possible, ensurethat a ...

Technical data 82 Height 850 mm Width 596 mm Depth 643 mm Depth with door open 1077 mm Height for building under 850 mm Width for building under 600 mm Weight Approx. 96 kg Capacity 9 kg dry laundry Voltage See data plate Connected load See data plate Fuse rating See data plate Consumption data See ...

Technical data 83 Conformity declaration Miele hereby declares that this washing machine complies with Directive 2014/53/EU. The complete text of the EU declaration of conformity is available from one of thefollowing internet addresses: – Products, Download from www.miele.co.uk – For service, inform...

Technical data 84 Data sheet household washing machines In acc. with delegated regulation (EU) No. 1061/2010 MIELE Model name/identifier WWG 360 Rated capacity 1 9,0 kg Energy efficiency class A+++ (most efficient) to D (least efficient) A+++ Annual energy consumption (AE c ) 2 130 kWh/year Energy c...

Consumption data 86 Load Energy Water Duration Residual moisture °C kg  kWh Litres h:min % Cottons 90 9.0 2.60 65 2:29 53 60 9.0 1.45 65 2:29 53 60 4.5 1.10 52 2:19 53  * 9.0 0.74 54 2:59 53  * 4.5 0.55 49 2:59 53 40 9.0 1.20 65 2:39 53  * 4.5 0.35 42 2:59 53 20 9.0 0.45 65 2:39 53 Minimum iron 3...

Consumption data 87 Note for test institutes * Test programme in accordance with EN 60456 and energy label with Directive 1061/2010 With the PowerWash washing technique, during the heating phase, the temper- ature measured by the sensor in the suds container is higher than the actualtemperature of t...

Settings 88 You can use the settings to alter thewashing machine's electronics to suitchanging requirements. The settings can be altered at anytime. Accessing the Settings menu  Turn the programme selector to the Further programmes /   position. Outerwear OK      Touch the   sensor controls...

Settings 89 Language  The display can be set to appear inone of several different languages. The   flag after the word Language acts as a guide in case a language which isnot understood has been set. The language selected is saved. Buzzer volume The buzzer sounds to let you know theprogramme has f...

Settings 90 Code The PIN code prevents the washingmachine being used without yourknowledge. Selection – Activate If you activate the PIN code, youhave to enter a PIN code afterswitching the washing machine on.Otherwise it cannot be operated.The factory default PIN code is 125. – Change If wished, yo...

Settings 91 Disp. switch-off stat. The display and the sensor controllighting is switched off to save energy.The Start/Add laundry  sensor control flashes slowly. Selection – On (factory default) The lighting switches off after10 minutes. – On (not current pr.) The lighting remains switched onthroug...

Settings 92 Soak duration You can set a duration for the soakprocess of between 30 minutes and6 hours. The duration can be selected in30 minute increments. When the Soak extra option is selected, the laundry willbe soaked for the duration selected. A duration of 0:30 h is set as standard. Gentle act...

Settings 93 Maximum rinse level This function is important for allergysufferers as it achieves excellent rinseresults. The water level in the rinses can be per-manently set to the highest value. Thewater consumption will be increased. The maximum rinse level is deactivatedas standard. Suds cooling A...

Settings 95 Remote control The Remote control setting is only vis- ible if the Miele@home setting is set up and activated. Once the Miele@mobile app has beeninstalled on your mobile device, youcan check the status of your washingmachine from anywhere and start it re-motely. You can also control it r...

Settings 96 RemoteUpdate The RemoteUpdate  menu option is only displayed and can only be selected ifthe requirements for usingMiele@home have been met (see “Be-fore using for the first time –Miele@home”). The RemoteUpdate function is used toupdate the software in your washingmachine. If an update is...

Detergents and care products 97 Detergent, fabric care, additives andmachine care products are available forthis washing machine. All the productshave been designed for Miele washingmachines. These and many other useful productscan be ordered via the internet atwww.miele.co.uk or from Miele (see end...

Detergents and care products 98 Specialist detergents   These specialist detergents are avail-able as convenient single-use capsules. Caps Sport – For synthetic fabrics – Neutralises odours thanks to built-in odour absorber – Prevents static charge in clothes – Retains the shape and breathability o...

Detergents and care products 99 Fabric care   These fabric care products are availableas convenient single-use capsules. Fabric conditioner cap – Fabric conditioner for freshly scented laundry – Pure and thorough cleanliness with a fresh scent – For soft, bouncy laundry – Prevents static charge in ...

United Kingdom Miele Co. Ltd.Fairacres, Marcham RoadAbingdon, Oxon, OX14 1TWTel: 0330 160 6600Internet: www.miele.co.uk/serviceE-mail: [email protected] Australia Miele Australia Pty. Ltd.ACN 005 635 398ABN 96 005 635 3981 Gilbert Park DriveKnoxfield, VIC 3180Tel: 1300 464 353Internet: www.miele.com...