Miele WEK365 WCS PWash&10kg - User Manual

Warning and Safety instructions 5 This washing machine complies with all current local and nationalsafety requirements. However, inappropriate use can lead to per-sonal injury and damage to property.Read the operating instructions carefully before using the washingmachine. They contain important inf...

Warning and Safety instructions 6  Please supervise children in the vicinity of the washing machine and do not let them play with it. Technical safety  Please observe the instructions in “Installation” and “Technical data”.  Before setting up the washing machine, check it for any externally visib...

Warning and Safety instructions 8 Correct use  Do not install the washing machine in a room where there is a risk of frost. Frozen hoses may burst or split. The reliability of the elec-tronic control unit may be impaired at temperatures below freezingpoint.  Before using the machine for the first ...

Warning and Safety instructions 9  If the correct amount of detergent is dispensed, the machine should not need to be descaled. If, however, you do wish to descaleit, only use a proprietary natural citric acid based descaling agent.Miele recommends using Miele descaling agent which is available too...

Operating the washing machine 10 Control panel             a Control field The control field consists of a timedisplay and various sensor controls.The individual sensor controls are ex-plained in the following sections. b Sensor controls – temperature for selecting the temperature. c ...

Operating the washing machine 11 g Time display After the programme has started, theprogramme duration will appear inthe display in hours and minutes.When Delay start is being used, theprogramme duration will appear afterthe Delay start time has elapsed. h Sensor controls      The Delay start tim...

Caring for the environment 12 Disposing of the packaging ma-terial The packaging material is used for hand-ling and protects the appliance fromtransport damage. The packaging ma-terial used is selected from materialswhich are environmentally friendly fordisposal and can generally be recycled.Recycli...

Before using for the first time 13  Damage resulting from incorrect installation and connection.Installing and connecting the wash-ing machine incorrectly will causeserious property damage.See “Installation”. Removing the protective foiland stickers  Remove: - Any protective film from the door- An...

Before using for the first time 14 Miele@home Your washing machine is equippedwith an integrated WiFi module. In order to use it you need: - a WiFi network- the Miele@mobile App- a Miele user account. The user ac- count can be created via theMiele@mobile App. The Miele@mobile App will guide youas yo...

Before using for the first time 15 1. Remove the transit bars  Damage resulting from failure to remove the transit bars.Failure to remove the transit bars canresult in damage to the washing ma-chine and to adjacent cabinetry orappliances.Remove the transit bars as describedin “Installation and conn...

Before using for the first time 16 3. Start the calibration pro-gramme For optimum water and electricity con-sumption and excellent wash results, itis important to calibrate the washingmachine.To do this, the Cottons  programme must be run without laundry and without detergent.  Open the stopcock. ...

Washing environmentally and economically 17 Energy and water consumption - To get the most out of your machine, load the maximum dry load size forthe wash programme you are using.This will keep the energy and waterconsumption to a minimum in relationto the size of the load. - Programmes that are mor...

1. Prepare the laundry 18  Empty all pockets.  Damage due to foreign objects. Nails, coins, paper clips, and so oncan cause damage to garments andcomponents in the machine.Check the laundry before washingand remove any foreign objects. Sort the laundry  Sort the laundry by colour and by carelabel...

2. Select a programme 19 Switching on the washing ma-chine  Turn the programme selector to a pro-gramme. 1. Selecting wash programmesusing the programme selector  Turn the programme selector to therequired programme. The programme running time appearson the time display. 2. Selecting programmes us...

3. Load the washing machine 20 Open the door  Reach under the door grip and pullthe door open. Check the drum for pets or foreignobjects before loading it with laundry. The most efficient use of energy andwater is achieved when a full load iswashed. However, do not overload asthis makes cleaning le...

4. Select programme settings 21 Selecting a temperature andspin speed The wash programme’s preset temper-ature and spin speed light up brightly.The choice of available temperaturesand spin speeds for the wash pro-gramme light up dimmed. The temperatures reached inside thewashing machine might not be...

5. Add detergent 22 There are several options for adding de-tergent. Detergent dispenser drawer Any detergent suitable for automaticfront loading washing machines can beused. Please observe the instructionsfor use and dosage on the detergentpackaging. Adding detergent  Pull out the detergent drawer...

5. Add detergent 23 CapDosing Three different types of capsule areavailable:  = Fabric care (e.g. fabric condi- tioner, proofing agent)  = Additives (e.g. detergent en- hancer)  = Detergent (for the main wash only) Each capsule contains the correctamount for one wash cycle. Caps are available to ...

5. Add detergent 24  Close the lid and press it firmly shut.  Close the detergent dispenser drawer. The capsule is opened by the act ofinserting it in the detergent dispenserdrawer. The contents can run out ofthe capsule if you then remove itfrom the drawer before it is used.Dispose of opened caps...

6. Starting the programme 25 Starting a programme  Touch the flashing  Start / Add laundry sensor control. The door locks and the programmestarts. If a Delay start time has been selected,this counts down on the time display. Atthe end of the Delay start time or imme-diately after the programme has ...

Spinning 27 Final spin speed in wash pro-grammes When a programme is selected, thesensor control for the optimum spinspeed for that programme will bebrightly lit up in the control field.A faster spin speed can be selected forcertain wash programmes.The highest selectable spin speed is in-dicated in ...

 Delay start/SmartStart 28 Delay start With the Delay start function, you candelay the start of the programme.This function is active when the  SmartGrid programmable function isswitched off. You can delay the start of a programmefrom 30 minutes up to a maximum of24 hours. This allows you to mak...

 Delay start/SmartStart 29 SmartStart The SmartStart function lets youdefine a time period during which yourwashing machine will start automatic-ally based on an external signal. Theappliance will start on receipt of a sig-nal, e.g. from your energy supplier, thatindicates that the electricity tari...

Programme chart 30 ECO 40-60 Max. load 10,0 kg Items For normally soiled cotton garments Tip A laundry load consisting of mixed cottons that are intended forwashing at 40 °C or 60 °C can be washed in the same wash cycle. This programme is the most efficient in terms of energy and waterconsumption fo...

Programme chart 31 Delicates Cold to 40 °C Max. load 3,0 kg Items Delicate garments made from synthetic fibre, mixed fibre and viscose Performance outerwear (e.g. jackets and trousers) made from mem-brane fabric such as Gore-Tex®, SYMPATEX®, WINDSTOPPER®,etc. Curtains specified as machine-washable b...

Programme chart 32 Shirts Cold to 60 °C Max. load 1.0 kg/2.0 kg Items Shirts and blouses made of cotton and mixed fibre Tip - Pre-treat collars and cuffs depending on the level of soiling. - Wash silk shirts and blouses in the Delicates  programme. - If the preset Pre-ironing  extra is switched off,...

Extra options 33 You can use the extra options buttons toaugment the wash programmes. Selecting extra options Extra options are selected and deselec-ted using the relevant sensor buttons onthe control field.  Touch the sensor control for the extraoption you want. The relevant sensor will light up b...

Programme sequence 34 Main wash Rinse Spin Water level Wash rhythm Water level Rinse cycles ECO 40-60    2–3 2  Cottons    2-5 1,2,3  Minimum iron    2-4 2,3  Delicates    2-4 2,3  Woollens     2  Dark garments/Denim    3-5 2,3  QuickPowerWash    2  Express 20    1  ...

Changing the programme sequence 36 Changing a programme (safetylock) A programme, temperature, spin speedor selected options cannot be changedonce the machine has been successfullystarted. This prevents the machine be-ing operated unintentionally, e.g. by chil-dren. If the washing machine is switche...

Garment care label symbols 37 Washing The figure quoted in the bucket is themaximum temperature at which thegarment can be washed.  Normal agitation  Reduced agitation  Much reduced agitation  Hand wash  Do not wash Programme selection examples Programme Care symbols Cottons  Minimum iron...

Detergent 38 The correct detergent All detergents produced for automaticwashing machines are suitable. Followthe manufacturer's instructions anddosage recommendations on the pack-aging.For users in Asia:please use a low foaming detergentsuitable for use in front-loading ma-chines The right amount to...

Cleaning and care 40 Cleaning the external casingand the control panel  Risk of electric shock! Mains voltage is present when thewashing machine is switched offDisconnect the machine from theelectricity supply before cleaning ormaintenance.  Risk of damage due to ingress of water.The pressure of a...

Cleaning and care 41 Cleaning the siphon and the  /  compartment channel Liquid starch results in clogging. Ifclogged, the siphon in the  /  compartment will not work and thecompartment can overflow.Clean the siphon particularly thor-oughly after using liquid starch a fewtimes. 1. Remove the sip...

Cleaning and care 42 Hygiene info(Cleaning the drum) Washing at low temperatures and/or us-ing liquid detergent can cause bacteriaand unpleasant odours to build up in thewashing machine. Use the Cottons 90 °C programme to clean the washingmachine. Clean the drum no later thanthe point at which the  ...

Problem solving guide 43 Many malfunctions and faults that can occur in daily operation can be easilyremedied. You can save time and money in many cases, as you do not need to callthe Miele Customer Service Department.Information to help you rectify faults yourself can be found at www.miele.com/ser-...

Problem solving guide 44 Problem Cause and remedy The fault indicator light  lights up,  and  ap- pear alternately in thetime display and thebuzzer sounds. The water inlet is blocked or restricted.  Check whether the stopcock is opened properly.  Check whether the inlet hose is kinked.  Check...

Problem solving guide 46 General problems with the washing machine Problem Cause and remedy The washing machinesmells. The  indicator light lighting up and  appearing on the time display was ignored. When washing, a wash pro-gramme using a temperature above 60 °C has notbeen run for a long time. ...

Problem solving guide 47 Problem Cause and remedy At the end of the pro-gramme there is still li-quid in the capsule. The small pipe in the detergent dispenser draweronto which the capsule is placed is blocked.  Clean the small pipe. This is not a fault.For technical reasons a small amount of water...

Problem solving guide 48 Problem Cause and remedy White residues whichlook like powder deter-gent are seen on darktextiles after washing. The detergent contained compounds (zeolites) to aidwater softening which are not soluble in water. Thesehave ended up on the laundry.  Try and brush off the resi...

Problem solving guide 49 Opening the door in the eventof a blocked drain outlet and/orpower cut  Switch off the washing machine.  Open the access panel for the drainpump. Blocked drain outlet If the drain outlet is blocked, there maybe a large quantity of water left behindin the washing machine. ...

Problem solving guide 50  Clean the drain filters thoroughly.  Remove any foreign objects (e.g. but-tons, coins, etc.) and clean the in-terior. Turn the pump impellers byhand to check that they rotate freely.  Replace the drain filters correctly (onthe right and left) and tighten themsecurely.  ...

Service 51 Information to help you rectify faultsyourself and about Miele spare partscan be found at www.miele.com/ser-vice. Contact in the event of a fault In the event of any faults which you can-not remedy yourself, please contactyour Miele dealer or the Miele Cus-tomer Service Department. You ca...

Installation *INSTALLATION* 52 Front view a Water inlet hose (pressure tested to7000 kPa) b Mains connection cable c Flexible drain hose (with detachableswivel elbow) d Control panel e Detergent dispenser drawer f Door g Access to filters, pumps and emer-gency release h Four height-adjustable feet

Installation *INSTALLATION* 53 Rear view a Drain hose b Transport clips for inlet and drainhoses and mains connection cable c Mains connection cable d Protruding lid for holding when mov-ing the machine e Water inlet hose (pressure tested to7000 kPa) f Safety caps for transit bars g Transport clips ...

Installation *INSTALLATION* 54 Installation surface A concrete floor is the most suitable in-stallation surface. It is far less prone tovibration during the spin cycle thanwooden floorboards or a carpeted sur-face.Please note:  The machine must be level and se-curely positioned.  To avoid vibratio...

Installation *INSTALLATION* 55 Removing the transit bars Removing the left-hand transit bar  Push the cover out and turn the left-hand transit bar 90° using the span-ner supplied.  Withdraw the transit bar. Removing the right-hand transit bar  Push the cover out and turn the left-hand transit bar...

Installation *INSTALLATION* 56 Covering holes  Risk of injury from sharp edges. There is a risk of injury from reachinginto holes that are not covered.Cover the holes for the transit barsafter they have been removed.  Push the covers in firmly until theyengage in position. Securing the transit bar...

Installation *INSTALLATION* 57 Levelling the machine The washing machine must stand per-fectly level on all four feet to ensure safeand proper operation.Incorrect installation may increase elec-tricity and water consumption and maycause the machine to move about. Screwing out and adjusting the feet ...

Installation *INSTALLATION* 58 Installing under a continuous worktop  Risk of electric shock due to ex- posed cablesThere is a risk of coming into contactwith live parts while the lid is re-moved.Building under kits* must only be in-stalled/dismantled by a suitably qual-ified fitter in accordance w...

Installation *INSTALLATION* 59 The water protection system The Miele water protection system pro-tects all parts of the washing machinefrom water damage.The system consists of three main com-ponents: - the inlet hose- the electronic unit and drainage and overflow protection - the drain hose Inlet ho...

Installation *INSTALLATION* 60 Maintenance Only use a genuine Miele hose that hasbeen pressure tested to withstand atleast 7,000 kPa should you ever need areplacement.  Damage caused by dirty water. A filter is located in the open end ofthe inlet hose and another in the in-take point to protect the...

Installation *INSTALLATION* 61 Fitting the elbow Use the elbow supplied to stop thedrain hose from slipping.    Attach the elbow   to the drain hose   .   Place the end of the drain hose in asink.  Use a strap and the eye   to stop the elbow from slipping. Direct connection to a sink drain ...

Installation *INSTALLATION* 62 Electrical connection The washing machine is supplied withan electrical connection cable withmoulded plug ready for connection to aswitched socket.The socket must be easily accessibleafter the washing machine has been in-stalled. If that is not possible, ensurethat a s...

Technical data 63 Height 850 mm Width 596 mm Depth 636 mm Depth with door open 1054 mm Height for building under 820 (+8/-2) mm Width for building under 600 mm Depth for building under 600 mm Weight Approx. 95 kg Capacity 10,0 kg dry laundry Supply voltage See data plate Rated load See data plate Fu...

Technical data 64 UK Conformity declaration Miele hereby declares that this washing machine complies with UK Radio Equip-ment Regulations 2017, as amended. The complete text of the UK declaration of conformity is available from one of thefollowing internet addresses: - Products, Download from www.mi...

Consumption data 65 Pr ogr amme Load Energy W a ter Running time Temper a tur e 1 R esidual moistur e Speed kg  kWh Litr es h:min °C % rpm E C O 4 0-6 0 * 10,0 0,99 6 7 3,8 3:59 4 2 5 2,0 14 00 5,0 0,4 36 56,6 2:59 33 5 0,4 14 00 2,5 0, 2 34 3 7, 2 2:59 2 6 5 7, 2 14 00 Cott ons 6 0 10,0 1,45 0 6 7,...

Programmable functions 66 The programmable functions are usedto alter the washing machine’s elec-tronics to suit changing requirements.Programmable functions can bealtered at any time. Opening the programming level Programming is carried out in 8 steps(  ,  ,   ...   ) using the sensor con- trol...

Programmable functions 67 Editing and saving a program-mable function You can either switch a programmablefunction on/off or select different op-tions.  Touch the   or   sensor control to switch the programmable functionon/off or to select an option: Programmable function Available options  ...

Programmable functions 68  Lock code The lock code prevents the washingmachine being used without yourknowledge. When the code has been activated, youhave to enter a code after switching thewashing machine on. Otherwise thewashing machine cannot be operated.Options  = Lock code switched off ...

Programmable functions 69  Longer pre-wash Cottons If you require a longer pre-wash youcan extend the pre-wash time. Options  = No increase in the pre-wash time  = + 6 minutes increase in the pre-wash time  = + 9 minutes increase in the pre-wash time  = + 12 minutes increase in the pr...

Programmable functions 70  Maximum rinse level The water level in the rinse cycle canbe permanently set to the highestvalue. This function is useful for allergy suffer-ers as it achieves an excellent rinse res-ult. Water consumption will increase.Options  = Maximum rinse level is switched off ...

Programmable functions 71   Operating hours You can read off how many hours thewashing machine has been in opera-tion for. The total washing time is shown on thetime display in single digits. The wash-ing machine has been in operation for1234 hours, for example. The figureshow on the time display...

Programmable functions 72  SmartGrid You can set your washing machine tostart automatically based on an ex-ternal signal within a certain timeperiod. If you have activated SmartGrid, the   sensor control will have the new “SmartStart” function rather than the“Delay start” function.Use the   sen...

Programmable functions 73 Starting the update After the washing machine is switchedon,  appears on the time display.  Touch the  Start / Add laundry sensor control.  starts to flash on the time display. The update starts.Bars on the time display show the pro-gress of the update:  = 0 %  ...

Detergents and care products 74 Detergent, fabric care products, addit-ives and machine care products areavailable for this washing machine. Allproducts have been designed for Mielewashing machines.These and many other products can beordered from www.shop.miele.com, theMiele Customer Service Departm...

United Kingdom Miele Co. Ltd., Fairacres, Marcham Road, Abingdon, Oxon, OX14 1TWTel: 0330 160 6600, Internet: www.miele.co.uk, E-mail: [email protected] Australia Miele Australia Pty. Ltd.ACN 005 635 398ABN 96 005 635 398Level 4, 141 Camberwell RoadHawthorn East, VIC 3123Tel: 1300 464 353E-mail: [em...