LG WD1013NDW - User Manual

05 Operation • Do not attempt to separate any panels or disassemble the appliance. Do not apply any sharp objects to the control panel in order to operate the appliance. • Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel u...

06 Maintenance • Securely plug the power plug in the socket outlet after completely removing any moisture and dust. • Disconnect the power cord before cleaning the appliance. Turning the unit off into stand by mode from the front panel will not isolate the mains supply from the appliance. • Never un...

07 Disposal • Before discarding an old appliance, unplug it. Cut off the cable directly behind the appliance to prevent misuse. • Dispose of all packaging materials (such as plastic bags and styrofoam) away from children. The packaging material can cause suffocatoion. • Remove the door before dispos...

08 INSTALLATION Parts Transit bolts Power plug Drawer Control panel Drum Door Drain hose Drain plug Drain pump filter Cover cap (Location may vary depending on products) Adjustable feet Accessories Cold supply hose (1EA) (Option: Hot (1EA)) Spanner Elbow bracket (for securing drain hose) Anti–slip s...

09 Specifications Model WD1013NDW WD1013NDE Wash Capacity 13 kg Power Supply 220 - 240 V~, 50 Hz Size 645 mm (W) x 770 mm (D) x 940 mm (H) Product Weight 77 kg Max. Watt 1900 - 2100 W Permissible Water pressure 0.1 - 0.8 MPa (1.0 - 8.0 kgf / cm²) • Appearance and specifications may change without no...

10 Installation Place Requirements Location 10 cm 2 cm 2 cm Level Floor : Allowable slope under the entire appliance is 1°. Power Outlet : Must be within 1.5 meters of either side of the location of the appliance. • Do not overload the outlet with more than one appliance. Additional Clearance : For ...

11 Unpacking and Removing Transit Bolts 1 Lift the appliance off the foam base. • After removing the carton and shipping material, lift the appliance off the foam base. Make sure the tub support comes off with the base and is not stuck to the bottom of the appliance. • If you must lay the appliance ...

12 Using Anti-Slip Sheets (Optional) If you install the appliance on a slippery surface, it may move because of excessive vibration. Incorrect leveling may cause malfunction through noise and vibration. If this occurs, install the anti-slip sheets under the leveling feet and adjust the level. 1 Clea...

13 Leveling the Appliance If the floor is uneven, turn the adjustable feet as required (Do not insert pieces of wood etc. under the feet). Make sure that all four feet are stable and resting on the floor and then check that the appliance is perfectly level (Use a spirit level). • Once the appliance ...

14 Connecting Hose to Water Tap Connecting Screw-Type Hose to Tap with Thread Screw the hose connector onto the water supply tap. Connecting Screw-Type Hose to Tap Without Thread 1 Loose the four fixing screws. Upper connector Rubber seal Fixing screw 2 Remove the guide plate if the tap is too large...

15 3 Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection. Tighten the four fixing screws and the adapter ring plate . 4 Pull the connector latch plate down, push the supply hose onto the adapter, and release the connector latch plate. Make sure the adapter ...

16 Installing the Drain Hose • The drain hose should not be placed higher than 100 cm above the floor. Water in the appliance may not drain or may drain slowly. • Securing the drain hose correctly will protect the floor from damage due to water leakage. • If the drain hose is too long, do not force ...

17 OPERATION Using the Washing Machine Before the first wash, select a washing programme, allow the washing machine to wash without clothing. This will remove residue and water from the drum that may have been left during manufacturing. 1 Sort laundry and load items. • Sort laundry by fabric type, s...

18 Sorting Laundry 1 Look for a care label on your clothes. • This will tell you about the fabric content of your garment and how it should be washed. • Symbols on the care labels. Wash temperature Normal machine wash Permanent press Delicate Hand wash Do not wash 2 Sorting laundry. • To get the bes...

19 Adding Cleaning Products Detergent Dosage • Detergent should be used according to the instruction of the detergent manufacturer and selected according to type, colour, soiling of the fabric and washing temperature. • If too much detergent is used, too many suds can occur and this will result in p...

20 Adding Fabric Softener • Do not exceed the maximum fill line. Overfilling can cause early dispensing of the fabric softener, which may stain clothes. Close the dispenser drawer slowly. • Do not leave the fabric softener in the detergent drawer for more than 2 days (Fabric softener may harden). • ...

21 Control Panel Power button • Press the Power button to turn the washing machine on. • To cancel the Time Delay function, the Power button should be pressed. Start/Pause button • This Start/Pause button is used to start the wash cycle or pause the wash cycle. • If a temporary stop of the wash cycl...

22 Programme Table Washing Programme Programme Description Fabric Type Proper Temp. Maximum Load Weight Cotton Provides better performance by combining various drum motions. Coloured fast garments (shirts, nightdresses, pajamas, etc) and normally soiled cotton load (underwear). 40 °C (Cold to 60 °C)...

24 Extra Options Programme Time Delay Turbo Clean™ Custom PGM Add Item Crease Care Cotton ● ●** ● ● ● Heavy Stain ● ● ● ● ● Baby Care ● ● ● ● ● Hygiene ● ● ● ● ● Sports Wear ● ● ● ● ● Wool ● ● ● Speed Wash ● ●** ● ● Silent Wash ● ● ● ● Dark Wash ● ● ● ● ● Duvet ● ● ● ● Rinse+Spin ● ● ● ● Download Cy...

25 Add Item Use this function to add loads or remove the foreign material. 1 Press the Add Item button. 2 Close the door after add loads or remove the foreign material (e.g. coin or pin etc.) 3 Press the Start/Pause button. • Results when choosing Add Item during cycles. - When the tub is spinning :...

27 Spin • Spin speed level can be selected by pressing the Spin button repeatedly. - Extra High / High / Medium / Low / Extra Low • Spin Only 1 Press the Power button. 2 Press the Spin button to select spin speed. 3 Press the Start/Pause button. Temp. The Temp. button selects the wash temperature fo...

28 Wi-Fi ( ) Press and hold the Wi-Fi button for 3 seconds. When Wi-Fi is turned on, the Wi-Fi icon ( ) on the control panel is lit. Remote Start Use a smart phone to control your appliance remotely. You can also monitor your cycle operation so you know how much time is left in the cycle. NOTE • You...

29 SMART FUNCTION Using LG SmartThinQ Application Things to check before using LG SmartThinQ • For appliances with the or logo 1 Check the distance between the appliance and the wireless router (Wi-Fi network). • If the distance between the appliance and the wireless router is too far, the signal st...

30 Installing LG SmartThinQ Search for the LG SmartThinQ application from the Google Play Store or Apple App Store on a smart phone. Follow instructions to download and install the application. NOTE • If you choose the simple login to access the LG SmartThinQ application, you must go through the app...

31 Smart Diagnosis™ Using a Smart Phone • For appliances with the or logo Use this function if you need an accurate diagnosis by an LG Electronics customer information centre when the appliance malfunctions or fails.Smart Diagnosis™ can not be activated unless the appliance is connected to power. If...

32 MAINTENANCE WARNING • Unplug the washing machine before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the washing machine. They may dam...

33 Cleaning the Drain Pump Filter • The drain filter collects threads and small objects left in the laundry. Check regularly that the filter is clean to ensure smooth running of your washing machine. • Allow the water to cool down before cleaning the drain pump, carrying out emergency emptying, or o...

35 Caution on Freezing During Winter • When frozen, the product does not operate normally. Install the product where it will not freeze during winter. • Do not install the washer in any outdoor or sheltered outdoor location as this will contribute water freezing within the unit. How to Keep the Prod...

36 How to Handle Freezing • Make sure to empty the drum, pour warm water of 50–60 °C up to the rubber part inside the drum, close the door, and wait for 1–2 hours. 50‒60 °C CAUTION • When the drain hose is installed in a curved shape, the inner hose may freeze. • Open the cover cap and drain tube pl...

37 TROUBLESHOOTING The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service: Diagnosing Problems Symptoms Reason Solu...

38 Symptoms Reason Solution Water in the washing machine does not drain or drains slowly Drain hose is kinked or clogged. • Clean and straighten the drain hose. The drain filter is clogged. • Clean the drain filter. Washing machine does not start Electrical power cord may not be plugged in or connec...

39 Symptoms Reason Solution Dry problem Check water supply. • Do not overload. Check that the washing machine is draining properly to extract adequate water from the load. Clothes load is too small to tumble properly. Add a few towels. • Turn off water supply tap. Odor This odor is caused by the rub...

40 Symptoms Reason Solution Your home appliance and smartphone is not connected to the Wi-Fi network. The password for the Wi-Fi that you are trying to connect to is incorrect. • Find the Wi-Fi network connectedto your smartphone and remove it,then register your appliance on LG SmartThinQ. Mobile da...

41 Error Messages Symptoms Reason Solution Water supply pressure is not adequate in area. • Check another tap in the house. Water supply taps are not completely open. • Fully open tap. Water supply hose(s) are kinked. • Straighten hose(s). The filter of the supply hose(s) are clogged. • Check the fi...

42 Symptoms Reason Solution Door is not closed properly. • Close the door completely. If ‘ , , , ’ is not released, call for service. Door sensor has malfunctioned. Thermistor control error. • Unplug the power plug and call for service. Water overfills due to a malfunction or excessively high water ...