Lexmark T420 - Manual

8 2 Tips for successful printing Tips on storing print media Store your print media properly. For more information, see Storing print media . Avoiding jams If you select appropriate print media (paper, transparencies, labels, and card stock) for your printer, you’ll be well on your way to trouble-fr...

10 3 Sending a job to print Printing from a Windows environment 1 Load print media. (See Loading trays .) 2 From your software application, open the file you want to print. 3 From the File menu, select Print Setup. 4 Verify the correct printer is selected in the Print Setup dialog box. 5 In the Prin...

11 4 Canceling a print job From the printer operator panel If the job you want to cancel is printing and the Ready/Data light is blinking, press and release the Cancel button. All the lights come on indicating the print job is canceled. From a Windows computer 1 Minimize all programs to display the ...

12 5 Printing Print Quality Test Pages To help isolate print quality problems, print the Print Quality Test Pages: 1 Turn the printer off and open the upper front door. 2 Press and hold Continue as you turn the printer on. All the lights cycle. 3 Release Continue. 4 Close the upper front door. The l...

13 6 Understanding fonts Your printer has resident fonts stored permanently its memory. Different fonts may be available in PCL and PostScript emulations. Your printer supports the following scalable fonts. Supported fonts PostScript 3 font names PCL 6 font names AlbertusMT Albertus Medium AlbertusM...

16 Your printer also supports the following PCL 6 bitmapped fonts: • Line Printer 16 • POSTNET Bar Code Your printer supports the following PCL 6 symbol sets. OCR-B C39 Narrow C39 Regular C39 Wide Supported symbol sets ABICOMP Brazil/Portugal Wingdings ISO 25: French ABICOMP International POSTNET Ba...

18 7 Printing the menu settings page The menu settings page shows information including: • Current settings for the Paper Menu, Finishing Menu, Utilities Menu, Quality Menu, Setup Menu, PCL Emul Menu (Emul stands for emulation), PostScript Menu, Parallel Menu, Network Menu, and USB Menu • Cartridge ...

20 Note: Print duplex jobs only on paper weighing 16–24 lb. The multipurpose feeder accepts print media within the following dimensions: Print media source specifications Source Print media supported Sizes supported Weight Capacity Tray 1(standard250-sheet tray) Paper, paper labels, transparencies A...

21 The following information refers to items in the Supported print media sizes table and provides helpful tips about print media sizes your printer suppor ts. • Legal size paper sent to the rear exit bin stacks improperly when too many sheets accumulate. Remove the paper often from this bin. • Sele...

22 10 Envelope(Com-10) 104.8 x 241.3 mm(4.125 x 9.5 in.) ✕ ✕ ✕ ✕ ✓ ✓ ✓ ✕ DL Envelope 110 x 220 mm(4.33 x 8.66 in.) ✕ ✕ ✕ ✕ ✓ ✓ ✓ ✕ C5 Envelope 162 x 229 mm(6.38 x 9.01 in.) ✕ ✕ ✕ ✕ ✓ ✓ ✓ ✕ B5 Envelope 176 x 250 mm(6.93 x 9.84 in.) ✕ ✕ ✕ ✕ ✓ ✓ ✓ ✕ Other Envelope(Universal) 536 x 216 mm(14 x 8.5 in.) ...

23 9 Storing print media Use the following guidelines for proper print media storage. These help avoid paper feeding problems and uneven print quality: • For best results, store print media in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%. • Store...

24 10 Clearing jams By carefully selecting print media and loading it properly, you should be able to avoid most jams. If jams do occur, complete the steps in the following sections. If jams occur frequently, see Avoiding jams . Note: To clear the Paper Jam error light message, you must remove all j...

27 Jams under the print cartridge Since the jam may occur farther back in the printer behind the print cartridge area, you may need to reach in farther to remove the jam. 1 Open the upper front door. 2 Remove the print cartridge. (See Removing the used print cartridge for instructions.) CAUTION: The...

28 3 With both hands, pull the print media to the right, and then out. Note: If the print media resists, stop pulling and access it from the rear output bin door. See Jams behind the upper front door and the rear output bin door to continue. 4 Reinstall the print cartridge. (See pages 72 through 73 ...

29 Before reaching the standard output bin The print media jams before reaching the standard output bin. 1 Open the rear output bin door.

30 2 Gently remove the jam based on how much is visible. • If the middle of the sheet of print media is visible, but not the ends, grasp the print media on both sides and gently pull it straight out toward you. • If an end of the jam is visible, pull it straight out toward you. 3 Close the rear outp...

31 3 Locate the jam inside the printer. 4 Gently pull the jam straight out and then up. 5 Reinstall the print cartridge. 6 Close the upper front door. Exiting to the standard output bin 1 Gently pull the jam straight out. 2 If the print media does not pull easily from here, continue with Jams behind...

32 Jams behind the rear output bin door This jam occurs when print media less than 152.4 mm (6 in.) in length has attempted to exit to the standard output bin. 1 Open the rear output bin door. 2 Gently remove the jam. If the print media resists, stop pulling. Remove the print cartridge, and then pul...

33 Jams in the multipurpose feeder Gently pull the jam straight out of the multipurpose feeder. Jams in the tray 1 area Print media is jammed in the area under the print cartridge, but the jam is not visible. 1 Gently pull tray 1 (standard tray or optional label tray) out. 2 Pull the jam straight ou...

34 Jams in the tray 2 area 1 Gently pull tray 2 (250-sheet or 500-sheet tray) out. 2 Pull the jam straight out. 3 Push the tray in. Jams inside a tray after clearing the metal stop The print media jams as it releases from under the metal stop, but it has not completely exited the tray. This can occu...

35 3 Press down on the print media until the metal plate below it locks into place. 4 Insert the tray. See page 42 in Loading trays for an illustration on how to insert the tray. Jams under the printer Print media can jam under the printer and above tray 1 when the duplex function is in use. To clea...

37 11 Loading trays Your printer has two standard sources, the 250-sheet tray (standard tray) and the multipurpose feeder. For more information, see Using and loading the multipurpose feeder . Load the print media you use for the majority of your print jobs in the standard 250-sheet tray. Proper pri...

40 6 Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level surface. Hold the print media so the side you want to print on is face down, and the front edge of the stack is toward the front of the tray. For information on l...

49 Opening the multipurpose feeder 1 Locate the finger grips on the multipurpose feeder door. 2 Use the finger grips to pull the door open. Finger grips

51 5 Guide the extension down gently so the multipurpose feeder is extended fully. Loading the multipurpose feeder See Print media source specifications for information on sizes and types of print media you can load in the multipurpose feeder. 1 Slide the width guide all the way to the right.

57 13 Using the duplex function Duplex printing (or two-sided printing) lets you print on both sides of a sheet of paper. For paper sizes that are acceptable for duplex printing, see Duplex unit specifications . Note: Print duplex jobs only on paper weighing 16–24 lb. Select Duplex from your printer...

60 Raising the paper rest The paper rest holds printed jobs at an angle to keep them from sliding out of the bin. Pull the paper rest forward to raise it. Using the rear output bin The printer automatically sends print jobs to the rear output bin when you open it. The rear output bin reverse collate...

63 15 Determining the status of supplies The printer operator panel light sequences tell you about the status of your supplies. If the print cartridge becomes low on toner, one of the following light sequences is displayed: When the printer issues one of these messages, you can continue to print a f...

66 17 Maintaining your printer Periodically, you need to replace the print cartridge and clean the printer to maintain optimum print quality. See Replacing the print cartridge and Cleaning the printer for more information. If several people are using the printer, you may want to designate a key oper...

67 18 Ordering supplies To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you bought your printer. Ordering a...

68 19 Storing the print cartridge Store the print cartridge in the original packaging until you are ready to install it. Do not store the print cartridge in: • Temperatures greater than 40°C (104°F). • An environment with extreme changes in humidity or temperature. • Direct sunlight. • Dusty places....

71 Cleaning the printer Using a clean, lint-free cloth, gently clean the shaded areas by wiping toward the front of the printer. W ARNING : Do not touch the transfer roller or the plastic sensors. Installing the new print cartridge 1 Remove the new cartridge from the packaging. Remove the red plasti...

74 21 Cleaning the printhead lens You can solve some print quality problems by cleaning the printhead lens. 1 Turn the printer off. 2 Open the upper front door and the multipurpose feeder door. 3 Remove the print cartridge. See Replacing the print cartridge . 4 Locate the glass printhead lens. 5 Gen...

76 23 Solving printing problems Problem Solution The printer does not print at all or prints black splotches down the right side of a page. Make sure that the upper front door is fully closed on both sides. If the left side of the door is not fully closed, the printer will not print. If the right si...

80 24 Solving print quality problems You may be able to correct many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life. See Determining the status of supplies for information about other ways to identify consumables that need to be replace...

85 25 Solving option problems Problem Solution Option does not operate correctly after it is installed, or it quits working. • Turn the printer power off, wait for about 10 seconds, and turn the printer power on. If this does not fix the problem, unplug the printer and check the connection between t...

87 27 Solving other problems Problem Solution How do I get updated printer drivers or utilities? Refer to the Lexmark Web site at www.lexmark.com for printer drivers and the Local Printer Setup Utility. Where are the printer escape codes listed? The drivers CD that was shipped with your printer cont...

88 28 Print media guidelines Selecting the appropriate print media (paper, transparencies, envelopes, labels, and card stock) for your printer helps you avoid printing problems. The following sections contain guidelines for choosing the correct print media for your printer. For detailed information ...

89 Page orientation is important when printing on letterhead. Use the following table for help when loading letterhead in the print media sources. Transparencies You can feed transparencies from the standard 250-sheet tray or the multipurpose feeder. Try a sample of any transparencies you are consid...

90 Envelopes You can load up to 10 envelopes in the multipurpose feeder. Try a sample of any envelopes you are considering using with the printer before buying large quantities. See page 55 of Using and loading the multipurpose feeder for loading an envelope instructions. When printing on envelopes:...

91 When printing on labels: • Set the Paper Type to Labels from the printer driver, in the Local Printer Setup Utility, or from MarkVision. • You may feed vinyl labels from the 250-sheet tray and the multipurpose feeder. • Do not load labels together with paper or transparencies in the same paper so...

92 Card stock Card stock is single ply, and has a large array of properties, such as the orientation of paper fibers and texture, that can significantly affect the print quality. You may only print card stock from the multipurpose feeder. Card stock must always exit to the rear output bin. Try a sam...

93 29 Linking trays If you use the same size and type of print media in two or more sources (standard tray, optional tray, and the multipurpose feeder), the automatic tray linking feature is enabled. When trays are linked in this way, the printer selects print media from a second tray when the first...

95 31 Using the operator panel The operator panel has six lights and two operator panel buttons. Lights that are on, off, or blinking indicate different printer conditions. For a complete list of light messages, see Understanding the operator panel lights . Common light sequences and their meaning L...

97 The following table shows the most common light sequences. Click the indicated page for more information. Common light sequences Ready/Data TonerLow Load/Remove Paper PaperJam Error PressContinue Printer status/Message Go to page: • Busy• Defragmenting flash• Formatting flash• Programming flash• ...

99 When the following light sequences are displayed, press and release Continue twice quickly to see its secondary light sequence: The following table shows the secondary error codes that are displayed when you press and release Continue twice quickly. Click on the indicated page for more informatio...

100 Deficient printer memory 118 Insufficient defrag memory 118 External network adapter (ENA) connection lost 119 Invalid network code 119 Defective flash 120 Unformatted flash 120 Network interface error 121 Flash full 121 Too many flash options 122 Secondary error code light sequences (continued)...

101 Secondary error code light sequences for jams Ready/Data TonerLow Load/RemovePaper PaperJam Error PressContinue Printer status/Message Go to page: Jam in an input area 122 Jam between the input area and the exit area. 123 Jam in an exit area 123 Jam in the internal duplex unit 124 Jam in the mul...

103 Programming network code What this light sequence means: The printer is programming new system code. What you can do: Wait for the message to clear. Warning: Do not turn the printer off while this message is displayed. Load the multipurpose feeder What this light sequence means: The printer is w...

104 Load tray 1 or tray 2 What this light sequence means: The printer is trying to feed paper from a source it detects is empty, or the print media did not feed properly. What you can do: • Load print media in the source, and then press and release Continue. • Press and release Cancel to cancel the ...

105 Upper front door is open What this light sequence means: The printer upper front door is open. What you can do: Close the upper front door. The printer clears the message. Print cartridge not installed, unsupported print cartridge, or defective print cartridge What this light sequence means: The...

106 Secondary error code What this light sequence means: The printer has one of the following errors: • Memory is full.• A page is too complex to print.• A page is shorter than the set page margins.• Resolution of a formatted page is reduced to 300 dots per inch (dpi) before printing. • A font error...

107 Tray 1 is missing when tray 2 is installed What this light sequence means: Tray 1 is missing from the printer when tray 2 is installed. What you can do: • Insert tray 1 into the printer.• Press and release Cancel to cancel the print job.• Press and hold Cancel to reset the printer. Invalid refil...

108 Note: The Toner Low light can be displayed with other status light sequences. Status light sequences are ones that indicate the status of the printer, such as Ready, Not Ready, Canceling Job, Flushing Buffer, and so on. These type of light sequences do not require that you do something to the pr...

109 Standard output bin is full What this light sequence means: The standard output bin is full. What you can do: Remove the print media from the bin. Not Ready What this light sequence means: The printer is not ready to receive or process data, or the printer ports are offline. Data sent by the USB...

110 Service error What this light sequence means: An error requiring service has occurred. What you can do: Turn the printer off and check all cable connections. Turn the printer back on. If the service error recurs, contact the Lexmark support site for customer service at http://support.lexmark.com...

111 Hex Trace Ready What this light sequence means: The printer is in the Ready mode and Hex Trace is active. Hex Trace helps you determine if there is a problem with the language interpreter or the cable. What you can do: Press and hold Cancel to reset the printer. Waiting What this light sequence ...

112 Ready with Toner Low What this light sequence means: The printer is ready to receive and process data, and the print cartridge is low on toner. What you can do: • Remove the print cartridge, shake it, and then reinstall it. See page 72 in Replacing the print cartridge for an illustration of how ...

113 Busy with Toner Low What this light sequence means: The printer is busy receiving data or printing, and the print cartridge is low on toner. What you can do: • After the print job finishes, remove the print cartridge, shake it, and reinstall it. See page 72 in Replacing the print cartridge for a...

114 Flushing buffer or Resolution reduced What this light sequence means: • The printer is flushing corrupted print data.• The printer is processing data or printing pages, but the resolution of a page in the current print job is reduced from 600 dots per inch (dpi) to 300 dpi in order to prevent a ...

115 Activating menu changes, Performing self test, or Restoring factory defaults What this light sequence means: • The printer is activating changes made to the printer menu settings or values. • The printer is performing a self test.• The printer is restoring the factory default printer settings. A...

116 Memory full What this light sequence means: The printer is processing data, but the memory used to store pages is full. What you can do: • Press and release Continue to clear the message and continue printing the job. The job may not print correctly. • To avoid this error in the future: – Simpli...

117 Short paper What this light sequence means: • The print media length is too short to print the formatted data.• The printer does not know the print media size loaded in the tray.• There is a problem feeding the print media. What you can do: • Press and release Continue to clear the message and c...

118 Deficient printer memory What this light sequence means: The printer lacks the memory needed to enable Resource Save. This message usually indicates too much memory is allocated for one or more of the printer link buffers. Resource Save is disabled when this light sequence occurs. What you can d...

119 External network adapter (ENA) connection lost What this light sequence means: The printer has lost the connection to an external print server (also called an external network adapter or ENA). What you can do: • Make sure the cable connecting the ENA and the printer is securely attached. Turn th...

120 Defective flash What this light sequence means: The printer detects defective flash memory. You must install valid flash memory before you can download any resources to flash. What you can do: • Press and release Continue to clear the message and continue printing. Downloaded fonts and macros no...

121 Network interface error What this light sequence means: The printer cannot establish communication with the network. What you can do: Press and release Continue to clear the message and continue printing. The job may not print correctly. Flash full What this light sequence means: There is not en...

123 Jam between the input area and the exit area What this light sequence means: A jam has occurred between the input area and the exit area. (An input area is where print media enters the printer from a source. An exit area is where a printed job exits to an output bin.) What you can do: Clear the ...

124 Jam in the internal duplex unit What this light sequence means: The printer detects a jam in the internal duplex unit. What you can do: • Clear the jam and the entire paper path. See Jams under the printer to clear this jam. • Press and release Continue to clear the message. See Jam in the inter...

125 33 Understanding the printer configuration menus Accessing the printer menus 1 Turn the printer off. 2 Open the upper front door. 3 Press and hold Continue as you turn the printer on. All the lights cycle. 4 Release Continue. 5 Close the upper front door. The light sequence that represents the H...

126 Advancing in the menus and menu items, and selecting and saving values Press and release Cancel to scroll through menus and menu items. Press and release Continue to advance to the value you need. Press and hold Continue until all of the lights cycle to save a value. To return to the Home menu, ...

127 Print Quality Test Pages Purpose: To help isolate print quality problems, such as streaking. When you select this, these pages print: • An information page containing printer information, cartridge information, current margin settings, and a graphic to use to evaluate the print quality • Two pag...

128 Auto* - Printer examines the data to determine the format, and then processes it appropriately. Protocol Purpose: To specify the parallel interface protocol. Values: Standard - May resolve some parallel interface problems. Fastbytes* - Provides compatibility with most existing parallel interface...

129 MAC Binary PS Purpose: To configure the printer to process Macintosh binary PostScript print jobs. Values: Off - Printer filters PostScript print jobs using standard protocol. On - Printer processes raw binary PostScript print jobs from computers using the Macintosh operating system. Note: This ...

130 Set Card Speed Purpose: The network card is designed to automatically sense the connection speed of your network; however, you can disable this feature and set the speed manually. Values: Auto* - The printer detects current network speed. 10 Megabits per second (Mbps), Half Duplex - Forces the p...

137 38 Removing an optional memory card These instructions can help you remove optional printer memory or flash memory cards. Note: You will need a #2 Phillips screwdriver for this procedure. Accessing the system board 1 Turn the printer off and unplug the printer power cord. 2 Disconnect all cables...

140 Removing optional memory cards Complete the following steps to remove optional printer memory or flash memory cards. W ARNING : Optional memory cards are easily damaged by static electricity. Touch something metal on the printer before you touch an optional memory card. 1 Remove the shield. See ...

141 2 Slide the shield to the right, and then tighten the screws. Reattaching the side door 1 Align the three tabs on the back of the side door with the slots on the printer. 2 Align the tabs on the bottom of the side door with the slots at bottom of the printer.

143 39 Notices • Edition notice • Trademarks • Licensing notice • Safety information • Cautions and warnings • Electronic emission notices • Noise emission levels • Energy Star • Laser notices • Statement of limited warranty

144 Edition: June 2002 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRA...

146 Other trademarks are the property of their respective owners. Licensing notice The printer resident software contains: • Software developed and copyrighted by Lexmark • Lexmark modified software licensed under the provisions of the GNU General Public License version 2 and the GNU Lesser General ...

147 • Your product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions. Cautions...

151 Lexmark T420 Printer This Statement of Limited Warranty applies to this product if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as “Remarketer.” Warranty Lexmark warrants that this product: • Is manufactured fro...