Lexmark 47BT001 - Manual

1 2 3 4 5 1 152.4 mm (6.0 in.) 2 101.6 mm (4.0 in.) 3 609.6 mm (24.0 in.) 4 381 mm (15.0 in.) 5 304.8 mm (12.0 in.) Printer configurations CAUTION—TIPPING HAZARD: Floor ‑ mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are...

You can configure your basic printer by adding optional trays. 1 2 3 4 7 6 5 1 Standard exit bin 2 Wire bail 3 Printer control panel 4 Standard 550 ‑ sheet tray 5 Optional 550 ‑ sheet tray 6 Optional 2000 ‑ sheet high ‑ capacity feeder 7 Multipurpose feeder Understanding the printer control panel # ...

Understanding the home screen Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screenbuttons and icons to initiate an action. Note: Your home screen, icons, and the buttons may vary depending on your home scre...

This may also appear on the home screen: Touch To Search Held Jobs Search current held jobs. Using the touch-screen buttons Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings, administrative setup, and active embedded solutions. Sample touch scre...

Touch To 6 Left scroll decrease Scroll to another value in decreasing order. 7 Down arrow Scroll down. 8 Accept Save a setting. 9 Cancel • Cancel an action or a selection. • Cancel out a screen and return to the previous screen. 10 Back Navigate back to the previous screen. Other touch-screen button...

Features Feature Description Menu trail line: Menus > Settings > Print Settings >Number of Copies A menu trail line is located at the top of each menu screen. This feature acts as atrail, showing the path taken to arrive at the current menu. It gives the exact locationwithin the menus. Numb...

Setting up and using the home screen applications Notes: • Your home screen, icons, and buttons may vary depending on your home screen customization settings,administrative setup, and active embedded applications. Some applications are supported only on select printermodels. • There may be additiona...

Activating the home screen applications For detailed information about configuring and using home screen applications, visit the Lexmark Web site at http://support.lexmark.com . Background and Idle Screen Icon Description The application lets you customize the background and idle screen of your prin...

Eco ‑ Settings Icon Description The application lets you easily manage energy consumption, noise, toner, and paper usage settings tohelp reduce the environmental impact of your printer. Showroom Icon Description The application lets you create and display a customized slide show on the touch screen ...

Exporting and importing a configuration using the EmbeddedWeb Server You can export configuration settings into a text file that can then be imported and used to apply the settings to oneor more additional printers. Exporting a configuration 1 From the Embedded Web Server, click Settings or Configur...

Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you...

Using the security lock feature The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached,the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock tothe printer in the location shown. ...

Accessing the system board CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have any other devices at...

Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have any other devices atta...

Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed,but the connectors are interchangeable. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memo...

• Be careful not to damage the connectors. 5 Reattach the system board cover. Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system boa...

13 Reattach the system board cover. Installing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unpl...

Removing a printer hard disk Note: This task requires a flathead screwdriver. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Access the...

3 Turn the printer off. 4 Align the printer with the tray, and then lower the printer into place. Note: Optional trays lock together when stacked. When necessary, remove stacked trays one at a time from the top down. 1 2 3 1 Standard 550-sheet tray (Tray 1) 2 Optional 550-sheet trays 5 Turn the prin...

2 1 1 Standard bin 2 Finisher bin Standard bin • The paper capacity is 500 sheets. • Finishing options are not supported in this bin. • Envelopes are routed here. Finisher bin • The paper capacity is 500 sheets. • Envelopes, A5, A6 and statement paper sizes are not supported in this bin. Additional ...

Finishing features Paper size Two ‑ hole punch Three ‑ or four ‑ hole punch 5 ‑ bin mailbox 500-Sheet StapleFinisher A4 A5 X X X Executive Folio X JIS B5 Legal Letter Statement X X Universal X X Envelopes (any size) X X X Oficio Attaching cables CAUTION—SHOCK HAZARD: Do not set up this product or ma...

1 2 1 USB port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. A loss of data or a malfunction can occur. 2 Ethernet port Verifying printer setup Once all hardware and software options are installed and the printer ...

Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This pagealso provides important information that aids network printing configuration. 1 From the home screen, navigate to: > Reports > Network Setup Page 2 ...

Updating available options in the printer driver When any hardware options are installed, you may need to manually add the options in the printer driver to makethem available for use. For Windows users 1 Open the printers folder. In Windows 8 From the Search charm, type run , and then navigate to: A...

Setting up wireless printing Note: A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network. Preparing to set up the printer on a wireless network Notes: •...

Installing the printer on a wireless network (Windows) Before installing the printer on a wireless network, make sure: • Your wireless network is set up and is working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. 1 Connect the...

c Press Enter or click OK . Note: D is the letter of your CD or DVD drive. 4 Click Install , and then follow the instructions on the computer screen. 5 Select Wireless connection when asked to choose a connection type. 6 From the Wireless Configuration dialog, select Guided Setup (Recommended) . Not...

2 Locate the printer MAC address. a From the printer control panel, navigate to: > Reports > > Network Setup Page > or > Reports > Network Setup Page b In the Standard Network Card section, look for UAA (MAC) . Note: You will need this information later. Enter the printer informati...

In Mac OS X version 10.5 or later From the Apple menu, navigate to either of the following: • System Preferences > Network > Wi ‑ Fi • System Preferences > Network > AirPort In Mac OS X version 10.4 From the Finder, navigate to: Applications > Internet Connect > AirPort 7 From the ...

3 From the Printer List, choose Add , and then click IP Printer . 4 Type the IP address of the printer in the address field, and then click Add . b For AppleTalk printing: Notes: • Make sure AppleTalk is activated on your printer. • This feature is supported only in Mac OS X version 10.5 or earlier....

In Windows 7 or earlier a Click or click Start , and then click Run . b In the Start Search or Run dialog, type D:\setup.exe . c Press Enter or click OK . Note: D is the letter of your CD or DVD drive. 3 Click Install , and then follow the instructions on the computer screen. Note: To configure the ...

6 Type the new IP address in the “Printer Name or IP Address” field. 7 Click OK > Close . For Macintosh users 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer control panel. The IP address appears as four sets of ...

Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impacton the environment. We design with the environment in mind, engineer our packaging to reduce materials, and providecollection and recycl...

Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 161. Print in black and white To print all text and graphics using only the black print cartridge, set the printer to Black Only. For more information,see “Printing in black ...

Choose To Off Note: Selecting Photo from the driver may disable Quiet Mode. Use factory default settings. This setting supports theperformance specifications of your printer. On Reduce printer noise. • Print jobs will process at reduced speed. • Fans run at reduced speed or are turned off. • If your...

If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings > General Se...

Loading paper and specialty media This section explains how to load the 550-sheet tray, an optional 2,000-sheet tray, a multipurpose feeder, and anoptional 550-sheet specialty media drawer. It also includes information about paper orientation, setting the Paper Sizeand Paper Type, and linking and un...

4 Load paper into the tray with the print side faceup. ABC Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams. Notes: • Place pre-punched paper with the holes toward the front of the tray. • Place letterheads face...

Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, andenvelopes. It can be used for single-page or manual printing, or as an additional tray. The multipurpose feeder can hold approximately: • 100 sheets...

• Load envelopes with the flap side up and to the right. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self ‑ stick adhesives. These envelopes may severely damage the printer. Notes: • Do not exceed the maximum stack height by forcing paper or ...

Assigning a custom paper type name 1 From the home screen, navigate to: > Paper Menu > Paper Size/Type 2 Select the tray number or MP Feeder Type. 3 Touch the left or right arrow until Custom Type [x] or another custom name appears. 4 Touch . Configuring a custom name If the printer is on a ne...

Paper and specialty media guide Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluatingnew paper stock. Weight The printer can automatically feed paper weights from 60 to 176 ‑ g/m 2 (16 to 47 ‑ l...

Fiber content Most high ‑ quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containingfibers such as cotton can negatively affect paper ...

Preprinted papers such as letterhead must be able to withstand temperatures up to 190°C (374°F) without melting orreleasing hazardous emissions. Using recycled paper and other office papers As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifical...

Supported paper sizes, types, and weights The following tables provide information on standard and optional paper input sources and the types of paper theysupport. Note: To use a paper size that is unlisted, configure a Universal Paper Size. For more information, see the Card Stock & Label Guide...

Paper size Dimensions Standard550 ‑ sheet tray (Tray 1) Optional550 ‑ sheet tray Optional2,000 ‑ sheet tray Multipurposefeeder Duplexer Universal Note: Turn size sensing off tosupportuniversal sizesthat are close tostandard mediasizes. 148 x 210 mm to215.9 x 355.6 mm(5.83 x 8.27 in. to8.5 x 14 in.) ...

Printing This chapter covers printing, printer reports, and job cancelation. The selection and handling of paper and specialtymedia can affect how reliably documents print. For more information, see “Avoiding jams” on page 161 and “Storingpaper” on page 76. Printing a document Printing a document 1 ...

If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings > Print Sett...

2 From the printer control panel, touch the document you want to print. 3 Touch the arrows to increase the number of copies to print, and then touch Print . Notes: • Do not remove the flash drive from the USB port until the document has finished printing. • If you leave the flash drive in the printe...

Printing specialty documents Tips on using letterhead • Use letterhead designed specifically for laser printers. • Print samples on the letterhead being considered for use before buying large quantities. • Before loading letterhead, flex the sheets to prevent them from sticking together. • Observe p...

• Use only new envelopes from undamaged packages. • To optimize performance and minimize jams, do not use envelopes that: – Have excessive curl or twist. – Are stuck together or damaged in any way. – Have windows, holes, perforations, cutouts, or embossing. – Have metal clasps, string ties, or foldi...

Tips on using card stock Card stock is heavy, single ‑ ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly impact print quality. Print samples on the card stock being considered for use beforebuying large quantities. • From t...

Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows users 1 With a document open, click File > Print . 2 Click Properti...

Printing a directory list A directory list shows the resources stored in a flash memory or on the printer hard disk. From the home screen, navigate to: > Reports > Print Directory Canceling a print job Canceling a print job from the printer control panel 1 From the printer control panel, touch...

Understanding printer menus Menus list Supplies Paper Menu Reports Settings Cyan CartridgeMagenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Bottle Fuser Transfer Module Staples Hole Punch Box Default SourcePaper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loa...

Supplies menu Menu item Description Cyan Cartridge Early WarningInvalidCritically LowMissingDefectiveOKUnsupported Shows the status of the cyan print cartridge Magenta Cartridge Early WarningInvalidCritically LowMissingDefectiveOKUnsupported Shows the status of the magenta print cartridge Yellow Car...

Menu item Description Fuser Early WarningLowReplaceMissingOK Shows the status of the fuser Transfer module Early WarningLowReplaceMissingOK Shows the status of the transfer module Staple Cartridge Early WarningLowReplaceMissingOK Shows the status of the staple cartridge Hole Punch Box Near FullRepla...

Menu item Description Heavy Texture NormalRoughSmooth Specifies the relative texture of the paper loaded Note: Normal is the factory default setting. Rough/Cotton Texture Rough Specifies the relative texture of the cotton paper loaded Note: Rough is the factory default setting. Custom [x] Texture No...

Paper Loading menu Menu item Description Card Stock Loading OffDuplex Determines whether 2 ‑ sided printing occurs for all print jobs that specify Card Stock as the paper type Note: Off is the factory default setting. Recycled Loading OffDuplex Determines whether 2 ‑ sided printing occurs for all pr...

Menu item Description Heavy Loading OffDuplex Determines whether 2 ‑ sided printing occurs for all print jobs that specify Heavy as the paper type Note: Off is the factory default setting. Rough/Cotton Loading OffDuplex Determines whether 2 ‑ sided printing occurs for all print jobs that specify Rou...

Custom Names menu Menu item Definition Custom Name [x] [none] Specify a custom name for a paper type. This name replaces the Custom Type [x] name in the printer menus. Custom Bin Names menu Menu Item Description Standard Bin Specifies a custom name for the Standard Bin Bin [x] Specifies a custom nam...

Bin Setup menu Menu item Description Output Bin Standard BinBin [x] Specifies the default exit bin Note: Standard Bin is the factory default setting. Configure Bins MailboxLinkMail OverflowLink OptionalType Assignment Specifies configuration options for exit bins Notes: • Mailbox is the factory defa...

Reports menu Reports menu Menu item Description Menu Settings Page Prints a report containing information about the paper loaded into trays, installedmemory, total page count, alarms, timeouts, printer control panel language,TCP/IP address, status of supplies, status of the network connection, and o...

Network/Ports menu Active NIC menu Menu item Description Active NIC Auto[list of available network cards] Notes: • Auto is the factory default setting. • This menu item appears only if an optional network card is installed. Standard Network or Network [x] menus Note: Only active ports appear in this...

Menu item Description IP Address Lets you view or change the current TCP/IP address Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems thatsupport BOOTP and RARP. Netmask Lets you view or change t...

Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > IPv6 Menu item Description Enable IPv6 OnOff Enables IPv6 in the printer Note: On is the factory default setting. Auto Configuration OnOff Specifies whether the network adapter accepts the automa...

Menu item Description Network Mode Ad hocInfrastructure Specifies the network mode Notes: • Ad hoc is the factory default setting. This configures wirelessconnection directly between the printer and a computer. • Infrastructure lets the printer access a network using an accesspoint. Compatibility 80...

Standard USB menu Menu item Description PCL SmartSwitch OnOff Sets the printer to automatically switch to PCL emulation when a print job receivedthrough a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When set to Off, the printer does ...

SMTP Setup menu Menu item Description Primary SMTP Gateway Specifies SMTP server gateway and port information Note: 25 is the default SMTP gateway port. Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout 5–30 Specifies the amount of time in seconds before the s...

Security menu Miscellaneous Security Settings menu Menu item Description Login Restriction Login failures 1–10 Failure time frame 1–60 Lockout time 1–60 Panel Login Timeout 1–900 Remote Login Timeout 1–120 Limits the number and time frames of failed login attempts from the printer controlpanel befor...

Menu item Description Verify Job Expiration Off1 hour4 hours24 hours1 week Sets a time limit on how long the printer stores print jobs needing verification Reserve Job Expiration Off1 hour4 hours24 hours1 week Sets a time limit on how long the printer stores print jobs for printing at a later time N...

Menu item Description Automatic Method Single passMultiple pass Automatic wiping marks all disk space used by a previous print job and does notpermit the file system to reuse this space until it has been cleared. Only Automatic wiping enables users to activate disk wiping without having to turnthe p...

Menu item Description Configure Log Enable Audit NoYes Enable Remote Syslog NoYes Remote Syslog Facility 0–23 Severity of events to log 0–7 Specifies whether and how audit logs are created Notes: • Enable Audit determines if events are recorded in the secure audit log andremote syslog. No is the fac...

Settings menu General Settings menu Menu item Description Display Language EnglishFrancaisDeutschItalianoEspanolGreekDanskNorskNederlandsSvenskaPortugueseSuomiRussianPolskiMagyarTurkceCeskySimplified ChineseTraditional ChineseKoreanJapanese Sets the language of the text appearing on the display Note...

Menu item Description Press Sleep Button SleepHibernateDo Nothing Determines how the printer, while in Idle state, reacts to a shortpress of the Sleep button Notes: • Sleep is the factory default setting. • Sleep or Hibernate sets the printer to operate at a lowerpower configuration. • If the printe...

Setup menu Menu item Description Printer Language PS EmulationPCL Emulation Sets the default printer language Notes: • PS Emulation is the factory default setting. PostScriptemulation uses a PS interpreter for processing print jobs. • PCL Emulation uses a PCL interpreter for processing printjobs. • ...

Menu item Description Download Target RAMFlashDisk Sets the storage location for downloads Notes: • RAM is the factory default setting. Storing downloads in RAMis temporary. • Storing downloads in flash memory or on a printer hard diskplaces them in permanent storage. Downloads remain inflash memory...

Finishing menu Menu item Description Sides (Duplex) 1 sided2 sided Specifies whether duplex (2 ‑ sided) printing is set as the default for all print jobs Notes: • 1 sided is the factory default setting. • You can set 2 ‑ sided printing from the software program. For Windows users, click File > Pr...

Quality menu Menu item Description Print Mode ColorBlack Only Specifies whether images are printed in monochrome grayscale or in color Notes: • Color is the factory default setting. • The printer driver is capable of overriding this setting. Color Correction AutoOffManual Adjusts the color output on...

Utilities menu Menu item Description Remove Held Jobs ConfidentialHeldNot RestoredAll Removes confidential and held jobs from the printer hard disk Notes: • Selecting a setting affects only print jobs that are resident in the printer.Bookmarks, print jobs on flash drives, and other types of held job...

PCL Emul menu Menu item Description Font Source ResidentDiskDownloadFlashAll Specifies the set of fonts used by the Font Name menu item Notes: • Resident is the factory default setting. It shows the factory default set offonts downloaded in RAM. • Flash and Disk settings show all fonts resident in t...

Menu item Description Tray Renumber View Factory Defaults MPF Default = 8T1 Default = 1T2 Default = 4T3 Default = 5T4 Default = 20T5 Default = 21Env Default = 6MPaper Default = 2MEnv Default = 3 Displays the factory default setting assigned to each tray, drawer, or feeder Tray Renumber Restore Defau...

Menu item Description Font Size 1–255 pt Sets the default font size for HTML documents Notes: • 12 pt is the factory default setting. • Font size can be increased in 1 ‑ point increments. Scale 1–400% Scales the default font for HTML documents Notes: • 100% is the factory default setting. • Scaling ...

Menu item Description Orientation PortraitLandscapeRev PortraitRev Landscape Sets the image orientation Note: Portrait is the factory default setting. Help menu The Help menu consists of a series of Help pages that are stored in the printer as PDF files. They contain informationabout using the print...

Securing the memory before moving the printer Statement of Volatility Your printer contains various types of memory that are capable of storing device and network settings, informationfrom embedded solutions, and user data. The types of memory—along with the types of data stored by each—aredescribed...

Erasing non ‑ volatile memory • Individual settings, device and network settings, security settings, and embedded solutions —Erase information and settings by selecting Wipe All Settings in the Configuration menu. • Fax data —Erase fax settings and data by selecting Wipe All Settings in the Configur...

Configuring printer hard disk encryption Note: Your printer may not have a hard disk installed. Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen. Using the Embedded Web Server 1 From the Embedded Web Server, click Settings &g...

Maintaining the printer Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect a...

3 Locate the four printhead lenses. 4 Clean the lenses using compressed air. Warning—Potential Damage: Do not touch the printhead lenses. 5 Reinstall the print cartridges. 6 Close the front door. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side u...

• High humidity above 80% • Salty air • Corrosive gases • Heavy dust Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of supplies from the printer control panel From the home screen, touch S...

Recommended print cartridge and part number Part name Lexmark Return Program Cartridge Regular cartridge Cyan Print Cartridge Cyan Extra High Yield Print Cartridge C792A1CG C792X1CG C792A2CG C792X2CG Magenta Print Cartridge Magenta Extra High Yield Print Cartridge C792A1MG C792X1MG C792A2MG C792X2MG...

Ordering a cleaning kit Use the wet and dry wipes from the cleaning kit to clean the touch screen. Part name Part number Cleaning kit (wet and dry wipes) 40X0392 Replacing supplies Replacing a print cartridge 1 Open the front door. 2 Lift the green handle and pull the print cartridge. Grasp the top ...

8 Close the front door. Replacing the waste toner bottle Replace the waste toner bottle when 82.xx Replace waste toner bottle appears. The printer will not continue printing until the waste toner bottle is replaced. 1 Remove the replacement waste toner bottle from its shipping box, and then unpack i...

5 Place the bag into the shipping box you removed the replacement part from. 2 1 6 Peel the recycling label off, and place it on the shipping box. 1 2 7 Insert the new waste toner bottle into the printer. 2 2 1 8 Close tray 1, and then close the front door. Moving the printer Before moving the print...

• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet. • Disconnect all cords and cables from the printer before moving it. • Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the sametime. No...

Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced systemsupport tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Admin...

If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Device Status . The devi...

Restoring factory default settings If you want to retain a list of the current menu settings for reference, then print a menu settings page before restoringthe factory default settings. Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default...

Clearing jams By carefully selecting papers and specialty media and loading it properly, you should be able to avoid most jams. Formore information, see “Avoiding jams” on page 161. If jams do occur, follow the steps outlined in this chapter. To resolve the jam messages, you must clear the entire pa...

202–203 paper jams If paper is visible in the standard exit bin, then firmly grasp the paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Paper jam in the fuser 1 Open the side door of the printer. CAUTION—HOT SURFACE: The inside of the printer might be...

231–239 paper jams 1 Open the side door of the printer. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Slide the latch to open the duplex cover. 1 2 3 Grasp the jammed paper, and then gently...

Paper jam in the optional trays 1 Open the side door of the specified optional tray. 2 Grasp the jammed paper on each side, and then gently pull it out. 3 Close the side door. 4 From the printer control panel, touch Continue, jam cleared . 250 paper jam 1 Push the paper pick tab, and then remove all...

Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • The printer is not plugged into any surge prote...

Error reading USB drive. Remove USB. An unsupported USB device has been inserted. Remove the USB device, and then install a supported one. Insert staple cartridge Try one or more of the following: • Insert a staple cartridge. • Touch Continue to clear the message and print without using the staple f...

Paper changes needed Try one or more of the following: • Touch Use current supplies to clear the message and continue printing. • Cancel the current print job. Reattach bin [x] Try one or more of the following: • Turn the printer off and then back on. • Reattach the specified bin: 1 Turn the printer...

31.xx Missing or defective [color] cartridge Try one or more of the following: 1 Remove and reinstall the specified print cartridge. For instructions on removing a print cartridge, touch More Information . 2 Touch Continue to clear the message. Note: If the message is not cleared, then replace the d...

55 Unsupported option in slot [x] 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the unsupported option card from the printer system board, and then replace it with a supported card. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer...

57 Configuration change, some held jobs were not restored Something has changed in the printer to invalidate the held jobs. Possible changes include: • The printer firmware has been updated. • Paper input options needed for the print job were removed. • The print job was created using data from a de...

4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 58 Too many trays attached 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the additional trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 59 I...

88.xx [color] cartridge low 1 Remove the specified cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 2 Firmly shake the cartridge side ‑ to ‑ side and front ‑ to ‑ back several times to redistribute the t...

Printer control panel display is blank or displays only diamonds The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on. If Performing Self Test and Ready do not appear, turn the printer off and contact Customer Support. Error message about readi...

Job prints from the wrong tray or on the wrong paper C HECK THE PAPER TYPE AND PAPER SIZE SETTINGS Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the paper type and paper size settings. 2 Before sending the job to print, spec...

M AKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks I NCREASE THE P RINT T IMEOUT VALUE 1 From the home screen, navigate to: > Settings > General Settings > Timeouts > Print Timeout 2 Increase the Print Timeout value, and then touc...

C HECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off. 2 Unplug the printer. 3 Check the connection between the option and the printer. M AKE SURE THE OPTION IS INSTALLED Print a menu settings page and check to see if the option is listed in the Installed Options list. If th...

Internal print server does not operate correctly Try one or more of the following: C HECK THE PRINT SERVER CONNECTIONS • Make sure the internal print server is attached securely to the printer system board. • Make sure you are using the correct cable and that it is securely connected. M AKE SURE THE...

C HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. T HE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. Paper jam message remains after jam is cleared...

M AKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four cartridges: 1 Remove the cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print...

Gray background on prints ABCDE ABCDE ABCDE M AKE SURE THERE IS NO WORN OR DEFECTIVE PRINT CARTRIDGE Replace the worn or defective print cartridge. Incorrect margins A B C D A B C D A B C D These are possible solutions. Try one or more of the following: C HECK THE PAPER GUIDES Move the guides in the...

Light colored line, white line, or incorrectly colored line appears on prints ABCDEABCDE A B C D E A B C D E A B C D E Try one or more of the following: M AKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE Replace the defective print cartridge. M AKE SURE THE TRANSFER BELT IS NOT DEFECTIVE Replace the d...

Print irregularities Try one or more of the following: L OAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it. C HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the pa...

C HECK THE P APER T YPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray or feeder: • From the printer control panel Paper menu, check the Paper Type setting. • For Windows users, check this setting from Print Properties. • For Macintosh users, check this setting from th...

Black or white streaks appear on transparencies or paper Try one or more of the following: E NSURE THAT THE FILL PATTERN IS CORRECT If the fill pattern is incorrect, choose a different fill pattern from your software program. C HECK THE PAPER TYPE • Use only the recommended transparencies. • Ensure ...

Uneven print density A B C D E A B C D E A B C D E M AKE SURE THERE IS NO DEFECTIVE OR WORN PRINT CARTRIDGE Replace the worn or defective print cartridge. Solving color quality problems This section helps answer some basic color ‑ related questions and describes how some of the features provided in ...

Manual Color menu Object type Color conversion tables RGB Image RGB Text RGB Graphics • Vivid —Produces brighter, more saturated colors and may be applied to all incoming color formats. • sRGB Display —Produces an output that approximates the colors displayed on a computer monitor. Black toner usage...

To access a detailed Color Samples set from the Embedded Web Server: 1 Type the printer IP address or host name in the address field of your Web browser. Note: If you do not know the IP address or host name of the printer, then you can: • View the information on the printer control panel home screen...

Notices Product information Product name: Lexmark C792e, C792de, C792dte, C792dhe Machine type: 5062 Model(s): 210, 230, 235 Edition notice November 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES...

Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc.,registered in the United States and/or other countries. MarkTrack, PrintCryption, and StapleSmart are trademarks of Lexmark International, Inc. PCL® is a registered trademark of the...

All other trademarks are the property of their respective owners. AirPrint and the AirPrint logo are trademarks of Apple, Inc. Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class A digital device, pursu...

Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the EuropeanUnion. We encourage the recycling of our products. If you have further questions about recycling options, visit the L...

Temperature information Ambient operating temperature 15.6 to 32.2° C (60 to 90° F) Shipping and storage temperature ‑ 40° to 40° C (104° F) Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Chapter I, Subchapter J for Class I(1) laser products, and else...

Mode Description Power consumption (Watts) Active The product is generating hard ‑ copy output from electronic inputs. 850 W Idle The product is waiting for a print job. 50 W Sleep Mode The product is in a high ‑ level energy ‑ saving mode. 10 W Hibernate The product is in a low ‑ level energy ‑ sav...

European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 2004/108/EC and 2006/95/ECon the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibilityand safety of electrical eq...

The term "IC:" before the certification/registration number only signifies that the Industry Canada technicalspecifications were met. Industry Canada (Canada) Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditionssuivantes : (1) cet ...

Latviski Ar šo Lexmark International, Inc. deklar ē , ka šis izstr ā d ā jums atbilst Direkt ī vas 1999/5/EK b ū tiskaj ā m pras ī b ā m un citiem ar to saist ī tajiem noteikumiem. Lietuvi ų Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas1999/5/...

—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS ORREMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITHR...

Index Numerics 1565 Emulation error, loademulation option 1872,000 ‑ sheet high ‑ capacity feeder installing 39 200 paper jam 1632000 ‑ sheet high ‑ capacity feeder loading 67 201 paper jam 163202–203 paper jams 164230 paper jam 165231–239 paper jams 16624x paper jam 166250 paper jam 16731.xx Missin...