Page 7 - About your printer; Thank you for choosing this printer!; Conserving energy
About your printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs.To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of yo...
Page 8 - Conserving ink; Recycling; Finding information about the printer; Publications
Conserving ink • Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than normal and are recommended for printing documents that are mostly text. • Use font types and font settings that require less ink. Most programs or applications let you adjust the darkness o...
Page 10 - Understanding the parts of the printer
What are you looking for? Find it here Telephone support In the US, call us at: 1-800-395-4039Monday–Friday (9:00 AM–9:00 PM ET), Saturday (12:00 noon–6:00 PM ET) Support telephone numbers and hours of operation for your region or country can be found on the Support Web site ( http://support.lexmark...
Page 12 - Selecting a location for the printer
Use the To 14 Power supply with port Connect the printer to the power cord. 15 Duplex unit • Print on both sides of a sheet of paper. • Access paper jams. 16 USB port Connect the printer to a computer using a USB cable.Warning—Potential Damage: Do not touch the USB port except when plugging in or re...
Page 13 - Ordering and replacing supplies; Ordering ink cartridges; Using genuine Lexmark ink cartridges
Ordering and replacing supplies Ordering ink cartridges Make sure to order the cartridges that are available in your region. • Region 1: For the United States, Canada, and Latin America, use 200, 200XL, or 200XLA cartridges. • Region 2: For the European Union (EU), the European Economic Area (EEA), ...
Page 14 - Replacing ink cartridges
Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out. 1 Turn on your printer. 2 Open the ink cartridge access door. Warning—Po...
Page 15 - Ordering paper and other supplies; Recycling Lexmark products
• Do not remove the alignment page until printing is finished. Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Item Part Number USB cable 1021294 For more information, go to www.lexmark.com. Paper Paper size Lexmark Photo Pap...
Page 16 - Using the printer control panel; Understanding the home screen
Using the printer control panel buttons and menus Using the printer control panel Note: The icons appear when they are selectable on the current screen. If an icon does not appear, then the function is not available. Use To 1 Power • Turn the printer on and off. • Switch to Sleep mode.Note: When the...
Page 18 - Navigating menus using the touch screen
Touch To 7 Setup icon Access the setup menu and change printer settings. 8 Network indicator Check the network connection status of your printer and access the network settings. Navigating menus using the touch screen Use To 1 Left arrow Scroll left. 2 Right arrow Scroll right. 3 Accept Save your se...
Page 19 - Changing the Sleep timeout
Tips: • Use your fingers to navigate the screen. The touch screen does not work if you use other tools or devices to navigate. • Drag the scroll bar or touch the arrows until the menu or setting that you want appears on the display. • Flick the screen by dragging your finger up or down the screen, a...
Page 21 - Using the printer software; Minimum system requirements; Supported operating systems; Using the Windows printer software; Software installed during printer installation
Using the printer software Minimum system requirements The printer software requires up to 500MB of free disk space. Supported operating systems • Microsoft Windows 7 (SP1) • Microsoft Windows Server 2008 (R2) • Microsoft Windows Server 2003 (SP2) • Microsoft Windows Vista (SP2) • Microsoft Windows ...
Page 22 - Printer software
Printer software Use the To Lexmark TM Printer Home (referred to as Printer Home) • Launch applications or programs. • Scan or e ‑ mail a photo or document. • Edit scanned documents. • Scan documents to PDF. • Adjust settings for the printer. • Order supplies. • Maintain ink cartridges. • Register t...
Page 23 - Using the Macintosh printer software; Web Links
Using the Macintosh printer software Software installed during printer installation 1 From the Finder, navigate to:Applications > select your printer folder 2 Double ‑ click the application that you want to use. Use the To Print dialog Adjust the print settings and schedule print jobs.Note: With ...
Page 24 - Finding and installing optional software; Updating the printer software; For Windows users; Downloading PCL and PS drivers (Windows only)
Finding and installing optional software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Navigate to:Printer Home > select your printer > Support > Online support 4 From the Web site, select your printer and t...
Page 25 - Reinstalling the printer software; Uninstalling the printer software; Installing the printer software
Reinstalling the printer software When you set up the printer using the installation software CD, all the necessary software was installed. If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when you send a print job, then t...
Page 26 - For Macintosh users; Using the Internet
For Macintosh users 1 Close all open applications. 2 Insert the installation software CD.If the installation dialog does not appear after a minute, then click the CD icon on the desktop. 3 Double-click the software installer package, and then follow the instructions on the computer screen. Using the...
Page 27 - Loading paper and original documents; Loading the paper tray
Loading paper and original documents Loading the paper tray Make sure: • The printer is turned on. • You use paper designed for inkjet printers. • The paper is not used or damaged. • You follow the instructions that came with the specialty media. • The paper does not buckle when you adjust the paper...
Page 29 - Loading various paper types
6 Insert the tray. Note: If you extended the tray to accommodate legal-size paper, then the tray sticks out from the front of the printer when inserted. 7 Fully extend the exit bin, and then flip out the bin extender to catch the paper as it exits. Loading various paper types Note: Different paper t...
Page 33 - Loading original documents into the ADF
Loading original documents into the ADF Note: Make sure the paper is below the maximum fill line located on the edge of the paper guide. Overloading the tray can cause paper jams. 1 Adjust the paper guides on the ADF input tray to the width of the original document. 2 Load the original document face...
Page 34 - Using different paper sizes and types; Recommended paper brands
Using different paper sizes and types For best results, use a recommended paper for a print job. Recommended paper brands For e ‑ mails, received faxes, internal documents, and similar print jobs Size Recommended paper Weight Set paper type to Letter PrintWorks 30% Recycled Multipurpose Paper #00011...
Page 35 - Setting the paper size and type
Paper and specialty media One ‑ sided or two ‑ sided printing Recommended paper Set paper type to Matte brochure Two ‑ sided Inkjet matte brochure papers for light ‑ or moderate ‑ coverage printing: • Printworks Matte Photo Paper #00471 • Paperworks Inkjet 2 ‑ sided Matte Coated 8.5x11 32lb/120g 60p...
Page 36 - Setting the page dry time; Using the control panel
Using the printer software For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click the Paper/Finishing tab, and then select the size or type of paper to use, and the paper source or tray. 4 Click OK. For Macintosh users 1 With a do...
Page 37 - Linking trays
For Macintosh users 1 From the Apple menu, navigate to:System Preferences > Print & Fax > select your printer 2 Navigate to:Open Print Queue > Printer Setup > Driver taborPrinter Setup > Installable Options 3 From the Two ‑ Sided Printing Dry Time pop ‑ up menu, choose a dry time ...
Page 38 - Printing; Tips for printing; Printing a document
Printing Tips for printing • Make sure the exit bin is fully extended and the bin extender is flipped out. • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed wh...
Page 39 - Printing using advanced color options; Collating printed copies
Printing using advanced color options Color printing is enabled by default. To optimize print colors for a special print job, use Color Preference and Advanced Color Options. For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Naviga...
Page 40 - Changing the print order of pages
• To prevent smudging when printing photos, remove each photo as it exits the printer, and then let it dry before stacking. For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to:Layout tab > Copies area 4 Enter the numbe...
Page 41 - Printing multiple pages on one sheet
For Macintosh users 1 With a document open, choose File > Page Setup. 2 From the Page Setup dialog, set the printer, paper size, and orientation. 3 Click OK. 4 From the menu bar, choose File > Print. 5 From the Printer pop ‑ up menu, choose your printer. 6 From the print options pop-up menu, c...
Page 42 - Printing documents from a memory card or flash drive; Printing specialty documents; Printing envelopes
Printing documents from a memory card or flash drive To enable the File Print function, the memory card or flash drive must contain document files that are supported by the printer. For more information, see “Supported memory cards and file types” on page 46. 1 Insert a memory card or flash drive.Th...
Page 43 - Printing labels
Notes: • Most envelopes use landscape orientation. • Make sure the same orientation is also selected in the application. Printing labels For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to:Paper/Finishing tab > Paper s...
Page 44 - Working with photos; Using a memory card or flash drive with the printer
Printing on custom ‑ size paper For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to:Paper/Finishing tab > Manage Custom Sizes > New 4 Type a name and adjust the settings as needed to create a custom size, and then c...
Page 46 - Supported memory cards and file types; Printing photos using the printer control panel
Supported memory cards and file types Memory card File type • Secure Digital (SD) • Secure Digital High Capacity (SDHC) • Micro Secure Digital (with adapter) (Micro SD) • Mini Secure Digital (with adapter) (Mini SD) • MultiMedia Card (MMC) • Reduced Size MultiMedia Card (with adapter) (RS ‑ MMC) • M...
Page 47 - Printing photos from a PictBridge-enabled digital camera
Printing photos from a PictBridge-enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer. 1 Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with the cam...
Page 48 - Printing on both sides of the paper (duplexing); Printing on both sides of the paper (duplexing) automatically
Printing on both sides of the paper (duplexing) Printing on both sides of the paper (duplexing) automatically The automatic duplex unit supports A4 ‑ , A5 ‑ , letter ‑ , legal ‑ , statement ‑ , and executive ‑ size paper. Notes: • Other paper sizes may be supported. • Do not remove the page until pr...
Page 49 - Setting the duplex printing dry time
• For Short ‑ Edge binding, pages are bound along the short edge of the page (top edge for portrait, left edge for landscape). Portrait Landscape 10 Click Print. Setting the duplex printing dry time Using the control panel From the home screen, navigate to: > Print Mode Setup > Page Dry Time &...
Page 50 - Managing print jobs; Finding the print queue for your printer; Creating a print queue
3 From the Two ‑ Sided Printing Dry Time pop ‑ up menu, choose a dry time setting. Note: Under conditions of high humidity, or if the normal drying time does not allow the ink to dry completely, choose Extended. 4 Click OK or Apply Changes. Managing print jobs Finding the print queue for your printe...
Page 51 - Setting your printer as the default printer; Changing the default printing mode
3 Select your printer from the list. Note: Printers connected to the network or locally through a USB cable may have the same default printer name. If necessary, use the Name field to rename the printer. 4 Click Add. Setting your printer as the default printer Your printer should be selected automat...
Page 52 - Pausing print jobs; Resuming print jobs
4 From the Print Quality pop ‑ up menu, choose a print quality. 5 Click OK. Pausing print jobs For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers . 3 Press Enter, or click OK.The printers folder opens. 4 Right ‑ click the printer, a...
Page 53 - Canceling print jobs
For Macintosh users 1 From the Apple menu, navigate to:System Preferences > Print & Fax > select your printer 2 Click Open Print Queue or Set Up Printers.The print queue dialog appears. 3 Resume the print job: • If you want to resume a particular print job, then choose the document name, a...
Page 54 - Copying; Tips for copying
Copying ADF Scanner glass Use the ADF for multiple ‑ page documents. Note: The ADF is available only in select printer models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Use the scanner glass for single pages, small items (such as postcard...
Page 56 - Enlarging or reducing images
3 Select a two ‑ sided copying option, and then touch Accept. • 2 ‑ Sided to 1 ‑ Sided—Make single ‑ sided copies of the two ‑ sided document. • 2 ‑ Sided to 2 ‑ Sided—Make two ‑ sided copies (like the original document). If you want to specify the page orientation and layout of the original documen...
Page 57 - Collating copies using the printer control panel; Placing separator sheets between copies
3 Use the slider to change the darkness level, and then touch Accept. 4 Press . Collating copies using the printer control panel When printing multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not c...
Page 58 - sided) copy automatically; Making a duplex copy manually
Placing an overlay message on each page 1 Load the original document. 2 From the home screen, touch Copy > More Options > Overlay. 3 Select an overlay setting, and then touch Accept. Note: If you select Custom Text, then you will be prompted to specify a custom overlay. The text can be up to 3...
Page 59 - Canceling copy jobs
5 Load the next page of the document: • If you are copying a one ‑ sided document, then load the next page. • If you are copying a two ‑ sided document, then flip the original document, and then reload it. 6 Remove the paper from the exit bin, and then reload the paper to print the other side of the...
Page 60 - Scanning; Tips for scanning
Scanning ADF Scanner glass Use the ADF for multiple ‑ page documents. Note: The ADF is available only in select printer models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Use the scanner glass for single pages, small items (such as postcar...
Page 62 - Adding a network folder shortcut; Scanning a two; Scanning to a flash drive or memory card
Adding a network folder shortcut 1 On your computer, create a shared folder with read/write access. 2 On a Web browser, type your printer IP address, and then press Enter. 3 Navigate to either of the following: • Settings > Scan ‑ to ‑ Network Folder Setup • Settings > Manage Shortcuts > Ad...
Page 63 - Scanning photos
6 From the Sides menu in Scan Options, select 1 ‑ Sided or 2 ‑ Sided, and then touch Accept. 7 Press .Follow the instructions on the display. The scan is complete when a message appears on the printer control panel indicating that the file you scanned has been saved. Scanning photos For Windows user...
Page 64 - Scanning directly from the printer control panel; Scanning documents for editing
d Set Original Type to the item that best describes your original photo. • For example, if you are scanning a glossy photo printed on your inkjet printer, then select Inkjet Glossy Photo. • If you are scanning a glossy photo purchased from a photo print service, then select Retail Glossy Photo. 5 St...
Page 65 - Scanning directly to e
5 When the scan is finished, save the document.The file will be converted into a format that can be edited. 6 Open the document in the appropriate application to edit it. For Macintosh users 1 Load the original document faceup into the ADF or facedown on the scanner glass. 2 From the Applications fo...
Page 66 - Scanning to a PDF
5 Select Email photo, Email document, or Email PDF. Note: You can select Email document only if an OCR application is stored on your computer. Scanning starts and the scan progress dialog appears. When the scan is finished, a new e ‑ mail message is created with the scanned document automatically at...
Page 67 - Scanning FAQ; How can I improve the quality of a scan?
3 From the list of devices, select your printer. Note: For information on finding the list of devices, check the documentation that came with the application or search for Scanning an image in the Search field of the Help menu. 4 Adjust the scan settings as needed. If applicable, click on the previe...
Page 68 - Canceling scan jobs
To learn how PINs get assigned to network computers, see the Help for the printer software associated with your operating system. Canceling scan jobs Press on the printer control panel, or click Cancel on the computer screen. Scanning 68
Page 69 - Setting up the printer to e-mail; Setting up the e; If you want to change the SMTP server settings
E-mailing Your can use your printer to send e-mail to one or more recipients without using a computer. To do this, you can either scan a document or photo and then send it as an e-mail, or you can attach a saved document or photo from a memory device to an e-mail.Before you can send e-mail using the...
Page 70 - Creating an e-mail contact list; Creating an e
• Password—Enter your e ‑ mail account password. • Domain—Enter your e ‑ mail account domain. Note: This setting appears only when Authentication is set to NTLM. For more information, contact your e- mail provider or your system support person. 3 To check if the SMTP server settings are correct, tou...
Page 72 - Tips for e
ADF Scanner glass Use the ADF for multiple ‑ page documents. Note: The ADF is available only in select printer models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Use the scanner glass for single pages, small items (such as postcards or pho...
Page 73 - Canceling an e
7 If you want to change the default e ‑ mail subject, then navigate to: Subject > enter your subject > Accept 8 If you want to change the default e ‑ mail message, then navigate to: Message > enter you message > Accept 9 Press . Canceling an e ‑ mail To cancel an e ‑ mail, press . E-mail...
Page 74 - Faxing; Setting up the printer to fax; Scenario 1: Standard telephone line; Setup 1: Printer is connected to a dedicated fax line
Faxing CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Setting up the printer to fax Scenario 1: Standard telephone line Setu...
Page 75 - Setup 2: Printer is sharing the line with an answering machine
Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack To connect: 1 Connect the cable from the wall jack to the port of the printer. 2 Remove the protective plug from the port of the printer, and then connect the answering machine to the port. Conne...
Page 78 - Scenario 3: VoIP telephone service
To install a filter for the printer: 1 Connect the line port of the DSL filter to the wall jack. 2 Connect a telephone cable from the port on the back of the printer to the phone port on the DSL filter. 3 To continue using a computer for Internet access, connect the computer to the DSL HPN port on t...
Page 79 - Scenario 4: Digital telephone service through a cable provider; Setup 1: Printer is connected directly to a cable modem
Tips for this setup: • To make sure that the phone port on the VoIP adapter is active, plug an analog telephone into the phone port, and then listen for a dial tone. If you hear a dial tone, then the port is active. • If you need two phone ports for your devices but do not want to pay extra, then do...
Page 81 - Connecting the printer to a non
Scenario 5: Country ‑ or region ‑ specific setup Different countries or regions have different types of telephone wall jacks. The standard wall jack adopted by most countries or regions is the Registered Jack-11 (RJ-11). You need to have an RJ ‑ 11 plug, or a telephone cable that has an RJ ‑ 11 conn...
Page 83 - Connecting the printer to a wall jack in Germany
To connect: Connect the cable from the wall jack to the port of the printer. Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. Faxing 83
Page 84 - Entering your user information; Setting the fax header
Connect the printer to any of the N ports. To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the RJ ‑ 11 adapter, and then connect the adapter to an N port. 3 If you want to connect a telephone and answering machine to the same wal...
Page 85 - Setting the fax footer; Configuring the fax settings; Configuring fax settings using the printer control panel
Setting the fax footer 1 From the home screen, navigate to: > Fax Setup > Ringing and Answering > Fax Footer 2 Touch ON > Accept. Configuring the fax settings You can configure the fax settings through the printer control panel or the computer through the Printer Setup Utility. If you co...
Page 86 - Configuring fax settings using the fax software; Using the Fax Setup Wizard in Windows; Using the Printer Settings in Macintosh
From here You can Dialing and Sending • Set your fax name and fax number. • Adjust the dialing volume. • Set the dial method, redial time, number of redial attempts, dialing prefix, and fax sending speed. • Convert sent faxes into modes that receiving fax machines recognize. Otherwise, such faxes ar...
Page 87 - Creating a contact list; Creating a contact list using the printer control panel; Creating a contact list using the fax software
Creating a contact list You can create a contact list using the Address Book in the printer control panel or the computer through the Phone Book. If you create a contact list in the printer control panel, then the Phone Book automatically saves those contacts as Phone Book entries. Likewise, when yo...
Page 88 - Sending faxes
6 Select the contact that you want to add, and then click Add to or change list to import the contact. Note: To add contacts, you need to import contacts from the phone books on your computer that are supported by the fax software. In addition to the software Address Book, you may also have phone bo...
Page 89 - To send a fax to a single recipient:; Sending faxes using the computer
Tips for sending faxes • Make sure the printer is on and connected to a working telephone, DSL, or VoIP line. The line is working if you hear a dial tone. • Make sure the paper exit tray is fully extended and the tray extension is flipped out. • Depending on your printer model, use the ADF when scan...
Page 90 - Receiving faxes; Tips for receiving faxes
4 Enter the recipient fax number or numbers in the “Fax number(s)” field.You can enter fax numbers manually or by using the Phone Book feature. 5 If necessary, enter a prefix in the Dialing Prefix dialog. 6 Select the appropriate paper size and page orientation. 7 Select Include Cover Page with Fax,...
Page 91 - Receiving faxes manually; Faxing FAQ
Tips: • If the printer is sharing the line with other analog devices (telephone, answering machine), then set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings. Th...
Page 92 - What is a splitter and what type of splitter should I use?
For Macintosh users a From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. b Double-click Printer Settings, and then configure the fax settings. What is a splitter and what type of splitter should I use? If there are limited wall jacks in your home...
Page 93 - Make sure the telephone line and the wall jack are working; Make sure the printer is connected properly to the telephone line
How many rings should I set? If the printer is sharing a line with an answering machine, then set the printer to pick up after a greater number of rings than the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings....
Page 94 - How do I adjust the speaker volume on the printer?; Adjusting the dialing volume; Adjusting the ringer volume; What settings work best with voice mail service?; How do I change the resolution of the documents that I fax?
How do I adjust the speaker volume on the printer? Listen to the dial tone to check if the telephone line is working and to check if the cables and devices are connected properly to your telephone network. If you set the printer to receive faxes manually, then make sure that you set the ringer volum...
Page 95 - How do I send a fax at a scheduled time?
Quality Black resolution Color resolution Superfine 300 x 300 200 x 200 Ultrafine 300 x 300 (half ‑ toned) 200 x 200 1 From the home screen, navigate to:Fax > More Options > Quality 2 Select a resolution, and then touch Accept. How do I send a fax at a scheduled time? 1 From the home screen, t...
Page 96 - How do I forward a fax?; Blocking faxes from specific numbers
How do I view the fax history of the printer? You can view the fax history of the printer on the display. You can also print reports of sent or received faxes, or both.From the printer control panel, navigate to: > Fax Setup > Fax Reports > History on Screen How do I print a fax on both sid...
Page 97 - Blocking faxes from unidentified senders; Can I retrieve failed faxes?
Blocking faxes from unidentified senders From the home screen, navigate to: > Fax Setup > Fax Blocking > Block No ID > On > Accept Can I retrieve failed faxes? The printer saves an incoming fax in the printer memory before it prints the fax. If the printer runs out of ink or runs out ...
Page 98 - Networking; Installing the printer on a wireless network; Wireless network compatibility; WEP
Networking Installing the printer on a wireless network Wireless network compatibility Your printer may contain an IEEE 802.11b, IEEE 802.11g, or IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. Note: If your printer has an IEEE ...
Page 99 - No Security; Printing a network setup page
A valid WEP key has: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.or • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, punctuation, and symbols found on a keyboard. No Security It is not recommended to use no security at all on a ho...
Page 100 - Information you will need during advanced wireless setup; Wireless Mode; Channel
If your wireless network is not using security, then you will not have a security key. Note: If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility of the computer network adapter and look for the network name. If you cannot find the SSID or t...
Page 101 - Encryption
Encryption Check the encryption method used on your network. Note: Some authentication types may be available only in select printer models or operating systems. Authentication type Encryption method Open Mode • None • WEP Shared Mode WEP WPA Personal TKIP WPA2 ‑ Personal • TKIP • AES WPA2 ‑ Enterpr...
Page 102 - Installing the printer on other computers
For Macintosh users 1 Close all open applications. 2 Insert the Software and Documentation CD.If the installation dialog does not appear after a minute, then click the CD icon on the desktop. 3 Double-click the software installer package, and then follow the instructions on the computer screen. Note...
Page 103 - Determining the printer status using the network indicators
Determining the printer status using the network indicators Notes: – Some features may be available only in select models. – To find out if your printer has Ethernet or wireless capability, or both, refer to the documentation that came with your printer or contact your system support person. • For t...
Page 104 - Special wireless installation instructions; Before you begin; Adding the printer to your wireless network
Indicator Printer status or Wi ‑ Fi indicator light is blinking green • The printer is out of the range of the access point (wireless router). • The printer is trying to communicate with the access point, but the access point is turned off or is not working properly. • The access point has been turn...
Page 106 - Advanced wireless setup; Adding a printer to an existing ad hoc wireless network
Advanced wireless setup Adding a printer to an existing ad hoc wireless network Before you begin, make sure: • Your wireless network adapter is properly attached to your computer and is working. • The ad hoc wireless network that the printer will connect to is available. For more information on crea...
Page 107 - Configuring security
Configuring Wi ‑ Fi Protected Setup manually Note: Make sure your access point (wireless router) is Wi ‑ Fi Protected Setup (WPS) certified. For more information, see the User’s Guide.If your printer or device has not yet been configured for wireless connection and you want to configure it using WPS...
Page 108 - Configuring 802.1X Authentication; Installing the printer on an Ethernet network
EAP ‑ TLS • RADIUS user name • CA certificate • Signed certificate EAP ‑ TTLS • Appropriate inner authentication • RADIUS user name • RADIUS password • CA certificate Configuring 802.1X Authentication The information to complete is dependent on the 802.1X security mechanism you select. Some require ...
Page 109 - Performing network management tasks
• The hostname of the printer • Any security information required for authentication to the network Note: Make sure you have an Ethernet cable to connect the printer to the network, and an available port, either on a networking device or a wall jack, that physically connects the printer to the netwo...
Page 110 - Using the printer wirelessly
Using the printer wirelessly Select the connection type that describes how you currently access your printer: If the printer is currently set up locally (using USB connection) 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select your ...
Page 111 - Using the printer over an Ethernet network; Selecting a printer
Using the printer over an Ethernet network Select the connection type that describes how you currently access your printer: If the printer is currently set up for wireless 1 Plug an Ethernet cable into the printer and into an available port on a switch or wall jack. 2 Wait one minute for the Etherne...
Page 113 - Add the printer; Sharing a printer in a Windows environment
Using the printer over an Ethernet network Select the connection type that describes how you currently access your printer: If the printer is currently set up for wireless 1 Plug an Ethernet cable into the printer and to an available port on a switch or wall jack. 2 Wait a minute for the Ethernet ne...
Page 114 - Sharing a printer in a Macintosh environment
2 Identify the printer: a On the computer that is attached to the printer, open the printers folder: 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers . 3 Press Enter, or click OK. b Right ‑ click the name of your printer. c Click Sharing or Printer...
Page 115 - Networking FAQ; What is Wi; Where do I find my WEP key or WPA/WPA2 preshared key/passphrase?
Networking FAQ What is Wi ‑ Fi Protected Setup? Wi ‑ Fi Protected Setup (WPS) is a simple and secure configuration that allows you to establish a wireless home network and enable network security without requiring prior knowledge of Wi ‑ Fi technology. It is no longer necessary to configure the netw...
Page 116 - Where do I find my SSID?; How do I find out what type of security my network is using?
What is an SSID? A Service Set Identifier (SSID) is the name that identifies a wireless network. All devices on the network must know the SSID of the wireless network, or they will not be able to communicate with each other. Usually, the wireless network broadcasts the SSID to allow wireless devices...
Page 117 - How are home networks configured?; Wireless network examples
– ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII characters in a WPA/WPA2 preshared key/passphrase are case ‑ sensitive. • View the security settings on the access point. 1 Open a Web browser. Type the IP address of the access point in the address field, and then press...
Page 119 - Why do I need a USB cable?
What is a USB cable? A Universal Serial Bus (USB) cable is primarily used to connect a USB device to a host. Common hosts include computers and video game consoles. Through the USB port and cable, it is possible to connect computer peripherals such as mouse devices, keyboards, digital cameras, print...
Page 120 - How are infrastructure and ad hoc networks different?
2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. 4 Follow the instructions on the computer screen. How are infrastructure and ad hoc networks different? Wireless networks can operate in o...
Page 121 - Finding the signal strength; Checking computer connectivity
Infrastructure Ad hoc Speed Usually faster Usually slower Requirements for all devices Unique IP address for each device Yes Yes Mode set to Infrastructure mode Ad hoc mode Same SSID Yes, including the access point Yes Same channel Yes, including the access point Yes We recommend setting up a networ...
Page 122 - How can I improve wireless signal strength?
How can I improve wireless signal strength? A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If the signal is too weak, too distorted, or blocked by an object, then it cannot carry information between the access point (wireless router) and the pri...
Page 124 - For Macintosh users with an AirPort base station; For Macintosh users with an access point
For Macintosh users with an AirPort base station In Mac OS X version 10.5 or later 1 From the Apple menu, navigate to:System Preferences > Network > AirPortorSystem Preferences > Network > Wi ‑ Fi The SSID of the network that the computer is connected to is displayed in the Network Name ...
Page 125 - What is a MAC address?; How do I find the MAC address?
• Wireless network and locally attached simultaneously • Ethernet network and locally attached simultaneously What is a MAC address? A Media Access Control (MAC) address is a 48 ‑ bit identifier associated with the hardware of network equipment. The MAC address may also be called the physical addres...
Page 127 - Locating the printer IP address; How are IP addresses assigned?
Locating the printer IP address • From the printer, print a network setup page.In the TCP/IP section, look for Address . • View the printer settings. 1 From the printer control panel, navigate to: > Network Setup > TCP/IP > IPv4 2 Look for IP Address . How are IP addresses assigned? An IP a...
Page 128 - Accessing the Embedded Web Server; Understanding the home page
Using the Embedded Web Server The Embedded Web Server lets you view and remotely customize printer settings even when you are not physically near the printer. You can also view reports on printer activities, monitor and order printer supplies online, contact customer support, and download updates fo...
Page 129 - Customizing printer settings
Customizing printer settings 1 From the navigation pane, select Settings. 2 Do one of the following: Click To General Settings View and customize general printer settings. Copy Settings View and customize settings for making copies.Note: This feature may not appear in the Embedded Web Server, depend...
Page 131 - Using SmartSolutions; What are SmartSolutions?; Creating and customizing printer solutions
Using SmartSolutions What are SmartSolutions? SmartSolutions are solutions that you can create, customize, and download from the SmartSolutions Web site (http://smartsolutions.lexmark.com) to your printer. You can create one-touch custom solutions to streamline repetitive copying, scanning, and prin...
Page 132 - Maintaining the printer; Maintaining ink cartridges; Checking ink levels; Aligning the printhead
Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs automatic maintenance cycles if it is plugged into a properly grounded, working electrical outlet. It will briefly come out of Sleep mode or will temporarily turn on if i...
Page 133 - Cleaning the printhead nozzles; Cleaning the exterior of the printer
Cleaning the printhead nozzles Poor print quality is sometimes due to clogged printhead nozzles. Clean the printhead nozzles to improve the quality of your prints. Notes: • Cleaning the printhead nozzles uses ink, so clean them only when necessary. • Deep cleaning uses more ink, so try the Clean Pri...
Page 134 - Cleaning the scanner glass; Cleaning the touch screen
Cleaning the scanner glass Clean the scanner glass and other related parts when vertical streaks appear on your printed pages or when you see marks or smudges on such parts. 1 Dampen a clean, lint ‑ free cloth with water. 2 Gently wipe clean the scanner glass and other related parts. 1 Backing mater...
Page 135 - Moving the printer to another location
Moving the printer to another location When moving the printer and optional trays to another location, follow these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart used to move the options must have a surface able to su...
Page 136 - Troubleshooting; Before you troubleshoot
Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded, working electrical outlet. • Make sure the printer is turned on. • Make sure the printer is securely connected to the comput...
Page 137 - Incorrect language appears on the display; Software did not install; Recovering the security PIN of the printer
Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following: C HANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to: > Device Setup > Language 2 Select a language, and then touch Accep...
Page 138 - Print job does not print or is missing pages; USB
Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: M AKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on, and then open the ink cartridge access door. 2 Make sure the ...
Page 139 - Printer is printing blank pages; Printer is busy or does not respond
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.The USB port is marked with . Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port. R EMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is prin...
Page 140 - Cannot delete documents from the print queue
3 After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall outlet. 4 Turn on the printer. Cannot delete documents from the print queue If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer an...
Page 141 - Understanding printer messages; Alignment Problem
Understanding printer messages Alignment Problem Try one or more of the following: • Load only plain, unmarked paper when aligning the cartridges.The printer will read any markings on used paper, which could cause the alignment error message to appear. • Touch Try Again. • Touch Cancel to clear the ...
Page 146 - Ink Low
Ink Low You may need to replace the specified ink cartridge soon. Try one or more of the following: • If a Cartridge Finder widget has been downloaded to your printer, then touch Find Ink.The Cartridge Finder solution available in the SmartSolutions menu appears. • Touch OK to clear the message and ...
Page 151 - USB Hub Not Supported; Clearing paper jams; Paper jam in the printer; Paper jam in the duplex unit
USB Hub Not Supported Remove the unrecognized USB hub. Clearing paper jams • “Paper jam in the printer” on page 151 • “Paper jam in the duplex unit” on page 151 • “Paper jam in the ADF (select models only)” on page 152 • “Paper or specialty media misfeeds” on page 153 Paper jam in the printer Note: ...
Page 152 - Paper jam in the ADF (select models only)
1 Pull up the duplex latch and remove the duplex unit. 2 Firmly grasp the paper, and then gently pull it out. Note: Be careful not to tear the paper while removing it. 3 Reinsert the duplex unit to clear the message. Paper jam in the ADF (select models only) Note: The parts inside the printer are se...
Page 153 - Paper or specialty media misfeeds
Notes: • Make sure the ADF cover is fully opened to ensure that the jammed paper is properly removed. • Be careful not to tear the paper while removing it. 2 Close the ADF cover. Note: Make sure there is no paper on the ADF input tray before closing the ADF cover. 3 Touch OK. 4 Resume the copy, scan...
Page 154 - Print troubleshooting; Poor quality at the edges of the page
Print troubleshooting • “Poor quality at the edges of the page” on page 154 • “Streaks or lines on printed image” on page 155 • “Print speed is slow” on page 155 • “Computer slows down when printing” on page 156 Poor quality at the edges of the page If the "Before you troubleshoot" checklist...
Page 155 - Streaks or lines on printed image; Printed page has ink smears or smudges
9 From the Print Quality pop ‑ up menu, choose Best or Photo. 10 Click Print. Streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: C HECK THE INK LEVELS Replace low or empty ink cartridges. S ELECT A H...
Page 156 - Copy and scan troubleshooting
M AXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in use. • Minimize the number and size of graphics and images in the document. A DD MEMORY TO THE COMPUTER Consider upgrading the RAM. Computer slows down when printing If the "Before you troubleshoot" checklist does not solve ...
Page 157 - Poor copy or scanned image quality
Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: S ET YOUR PRINTER AS THE DEFAULT PRINTER R EMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close 1 Lift the scanner unit. 2 Remove a...
Page 158 - E-mail troubleshooting; Cannot send e
Scan was not successful If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: C HECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB c...
Page 159 - Fax troubleshooting; Fax troubleshooting checklist; Connection checklist
C HECK YOUR NETWORK CONNECTION Make sure the printer is connected to an Ethernet or wireless network. Your network must be connected to the Internet for the printer to communicate with the SMTP server. C HECK YOUR PROXY CONFIGURATION Your proxy server configuration should allow SMTP server connectio...
Page 160 - Cannot send faxes
Power supply Answering machine Cable modem Splitter Telephone VoIP adapter DSL filter RJ ‑ 11 adapter • If the printer is connected to a Digital Subscriber Line, then make sure you are using a DSL filter for the printer. • If the printer is connected to a VoIP adapter or cable modem, then make sure ...
Page 161 - Cannot receive faxes
M AKE SURE THAT THE D IAL P REFIX SETTING IS CORRECT The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number. If the printer is in an office setting or in a private branch exchange, then this can be a specific number that you...
Page 162 - Cannot run the fax software; Memory card troubleshooting; Memory card troubleshooting checklist
M AKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE If you set the printer to receive faxes manually (Auto Answer Off), then you need to enter the correct code when a fax comes in so that the printer can receive it. 1 From the home screen, navigate to: > Fax Setup > Ringing and Answering &...
Page 163 - Network troubleshooting; Network troubleshooting checklist; General Networking
Network troubleshooting • “Network troubleshooting checklist” on page 163 • “The Continue button is unavailable” on page 164 • “Computer firewall is blocking communication with the printer” on page 165 • “Communication with printer lost when connected to Virtual Private Network (VPN)” on page 166 Ne...
Page 164 - The Continue button is unavailable
• The printer is located away from obstacles or electronic devices that could interfere with the wireless signal.Make sure the printer and wireless access point are not separated by poles, walls, or support columns containing metal or concrete.Many devices can interfere with the wireless signal, inc...
Page 166 - Wireless troubleshooting; Resetting the wireless settings to factory defaults
Communication with printer lost when connected to Virtual Private Network (VPN) You will lose your connection to a wireless printer on your local network when connected to most Virtual Private Networks (VPNs).Most Virtual Private Networks allow computers to communicate with only the VPN and no other...
Page 172 - Resolving intermittent wireless communications issues
1 Click , or click Start and then click Run. 2 In the Start Search or Run dialog, type control printers . 3 Press Enter, or click OK. 4 Right ‑ click the printer, and then select Properties or Printer properties from the menu. 5 Click the Ports tab. 6 Click the box next to Enable bidirectional suppo...
Page 173 - SSID; IP
E LIMINATE SOURCES OF INTERFERENCE Common household items can potentially disrupt wireless network communications. Cordless phones (but not cellular phones), microwave ovens, baby monitors, almost any kitchen appliance, wireless surveillance equipment, nearby wireless networks, and any appliance con...
Page 174 - Ethernet network troubleshooting
C HECK FOR KNOWN ISSUES WITH THE ACCESS POINT Some wireless routers have documented defects that were identified and resolved by the manufacturers. Visit the company Web site of the router manufacturer. Check for firmware updates and other advice from the manufacturer. See the documentation that cam...
Page 175 - Cannot print to the network printer; Embedded Web Server does not open
• Verify that the network mask is the same as the network mask used for other computers and printers on your network. Cannot print to the network printer C HECK THE E THERNET CABLE • Check the Ethernet cable and the Ethernet connectors at both ends for any obvious damage. • Firmly plug one end of th...
Page 177 - Notices; Product information
Notices Product information Product name:Lexmark Pro5500 SeriesMachine type:4447Model(s):Pro5500 Series: 200, 20E Edition notice April 2012The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATI...
Page 178 - GOVERNMENT END USERS; Trademarks
GOVERNMENT END USERS The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, ...
Page 179 - Modular component notice; Waste from Electrical and Electronic Equipment (WEEE) directive
The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment. Note: To assure compl...
Page 180 - Battery notice; ENERGY STAR; Power consumption; Product power consumption
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products.If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office p...
Page 181 - Sleep Mode; Industry Canada compliance statement
Mode Description Power consumption (Watts) Printing The product is generating hard ‑ copy output from electronic inputs. 37.68 W Copy The product is generating hard ‑ copy output from hard ‑ copy original documents. 35.31 W Scan The product is scanning hard ‑ copy documents. 18.66 W Ready The produc...
Page 182 - Notice to users of the US telephone network: FCC requirements
European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC and 2009/125/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of e...
Page 183 - Notice to users of the Canadian telephone network; Avis réservé aux utilisateurs du réseau téléphonique du Canada
This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International, Inc. See the previous paragraph for contact information.Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service com...
Page 184 - Notice to users of the New Zealand telephone network; Using this product in Switzerland; Utilisation de ce produit en Suisse
la prise de courant à laquelle l’équipement est connecté. Utilisez un parasurtenseur répondant à des caractéristiques nominales satisfaisantes et certifié par le laboratoire d’assureurs UL (Underwriter’s Laboratories), un autre laboratoire agréé de type NRTL (Nationally Recognized Testing Laboratory...
Page 185 - Uso del prodotto in Svizzera; Notice to Users in the European Union
Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109 o 80D1877) da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro poiché gli impulsi remoti sono presenti su tutte le linee analogiche in...
Page 186 - Notice to users in the European Union
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's Web site www.hc-sc.gc.ca/rpb.The term "IC:" befor...
Page 188 - Statement of Limited Warranty; Limited warranty
Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Latviski Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK ...
Page 189 - Limited warranty service; Extent of limited warranty
If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user. Limited warranty service The warranty period starts on ...
Page 190 - Limitation of liability; Additional rights
WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performan...
Page 191 - Index; Numerics
Index Numerics 2 ‑ sided, fax setting 85 802.1X authentication 108 A ad hoc network 120 ad hoc wireless network adding a printer 106 adding network folder shortcut 61 additional computers installing wireless printer 102 Additional Solutions customize printer settings using 129 Address Book setting u...