Page 3 - iii; Table of Contents
iii 4413-XXX Table of Contents Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 4 - iv; Service Manual
iv Service Manual 4413-00X Repair information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Handling ESD-sensitive parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 5 - Safety information; CAUTION: When you see this symbol, there is a; Consignes de sécurité; ATTENTION : Ce symbole indique la présence
Safety information v 4413-XXX Safety information • The safety of this product is based on testing and approvals of the original design and specific components. The manufacturer is not responsible for safety in the event of use of unauthorized replacement parts. • The maintenance information for this...
Page 6 - Norme di sicurezza; ATTENZIONE: Questo simbolo indica la presenza; Sicherheitshinweise; ACHTUNG: Dieses Symbol weist auf eine
vi Service Manual 4413-XXX Norme di sicurezza • La sicurezza del prodotto si basa sui test e sull'approvazione del progetto originale e dei componenti specifici. Il produttore non è responsabile per la sicurezza in caso di sostituzione non autorizzata delle parti. • Le informazioni riguardanti la ma...
Page 7 - vii; Pautas de Seguridad; PRECAUCIÓN: este símbolo indica que el voltaje; Informações de Segurança; CUIDADO: Quando vir este símbolo, existe a
Safety information vii 4413-XXX Pautas de Seguridad • La seguridad de este producto se basa en pruebas y aprobaciones del diseño original y componentes específicos. El fabricante no es responsable de la seguridad en caso de uso de piezas de repuesto no autorizadas. • La información sobre el mantenim...
Page 8 - viii; Informació de Seguretat; PRECAUCIÓ: aquest símbol indica que el voltatge
viii Service Manual 4413-XXX Informació de Seguretat • La seguretat d'aquest producte es basa en l'avaluació i aprovació del disseny original i els components específics. El fabricant no es fa responsable de les qüestions de seguretat si s'utilitzen peces de recanvi no autoritzades. • La informació ...
Page 9 - ix
Page 10 - Preface; Definitions; Note: A note provides additional information.
x Service Manual 4413-XXX Preface This manual contains maintenance procedures for service personnel. It is divided into the following chapters: 1. General information contains a general description of the printer and the maintenance approach used to repair it. Special tools and test equipment are li...
Page 11 - General information
General information 1-1 4413-XXX 1. General information The Lexmark™ 4200 Series All-In-One (4413-XXX) is a letter quality print, fax, copy, and scan machine. It is a standalone color/mono copier and fax. The printhead uses small heater plates and nozzles to control ink flow and the formation of cha...
Page 12 - Specifications; Print engine
1-2 Service Manual 4413-XXX Specifications Print engine Printhead Technology Thermal Inkjet 2-pin and printhead swapping type Speed Color 10 ppm at Draft Mode Mono 17 ppm at Draft Mode Resolution Color/Mono Quick Print: 300 x 600 dpiNormal: 600 x 600 dpiBetter: 1200 x 1200 dpiBest: 4800 x 1200 dpi f...
Page 13 - Facsimile
General information 1-3 4413-XXX Facsimile General Scan Method CIS Scan Width Maximum 216 mm, Minimum 76.2 mm Feeding Method Sheet Feed ADF 30 sheets of 20 lb Guide Document Input Guide Stacker Document Output Stacker/Paper Stacker Paper Tray Bin Type (without Manual Tray) Modem Speed 33.6 Kbps LCD ...
Page 14 - Scanner
1-4 Service Manual 4413-XXX Scanner Power and size Telephone I/F Answering I/F Yes Extension Phone 1-jack, extension phone transfer Others Sensors Paper Jam Clock Yes Compatibility TWAIN Technology Platen CIS Light Source for Color CIS RGB LEDs (Line Order Control) Power Source 100V-127V with 2-wire...
Page 15 - Abbreviations
General information 1-5 4413-XXX Abbreviations AIO All-In-One ASF Auto Sheet Feed B/M Bill of Material CIS Contact Image Sensor EOF End of Form ESD Electrostatic Discharge FPC Flat Printhead Cable FRU Field Replaceable Unit GDI Graphic Display Interface HVPS High Voltage Power Supply LCD Liquid Crys...
Page 17 - Diagnostic information; Start; “Symptom
Diagnostic information 2-1 4413-XXX 2. Diagnostic information Start Power-On Self Test (POST) sequence 1. Lexmark 4200 Series is displayed on the LCD. 2. Power, Fax, Copy, Scan and Auto Answer lights turn on. 3. Copy and Scan button lights turn on. 4. Carrier moves to the left and returns to the mai...
Page 18 - POST symptom table
2-2 Service Manual 4413-XXX POST symptom table Symptom Action LCD or Control Panel buttons do not work and no motors run Go to the “Power service check” on page 2-14 . If okay, go to the “Control panel problems” on page 2-3 . Paper feed gears do not turn Go to the “Paper feed service check” on page ...
Page 19 - Diagnostic information; Symptom tables; Carrier transport problems
Diagnostic information 2-3 4413-XXX Symptom tables Locate the symptom in the following tables and take the appropriate action. Carrier transport problems Maintenance station problems Control panel problems Symptom Action • No carrier movement• Slow carrier movement• Carrier stops• Carrier slams side...
Page 20 - Printer communication problem
2-4 Service Manual 4413-XXX Printer communication problem Phone handset/cradle problem Document scan sensor does not detect document Check control panel cable connector CN5 on the system board. If okay, go to the “Scanner motor with gear assembly service check” on page 2-9 . If the scanner motor is ...
Page 21 - Scanner problems
Diagnostic information 2-5 4413-XXX Scanner problems Paper feed problems Symptom Action Light does not turn on Go to the “CIS assembly service check” on page 2-8 . • Scanned images are faded, or colors are dull, blurry or fuzzy. Images are slanted or crooked and the straight lines in the image appea...
Page 22 - Power problems; Service checks; Carrier transport service check
2-6 Service Manual 4413-XXX Power problems Print quality problems Service checks Carrier transport service check Symptom Action No power in machine, motors do not operate Go to the “Power service check” on page 2-14 . Symptom Action • Voids in characters• Light print• Prints off the page• Fuzzy prin...
Page 23 - An open or short in the motor
Diagnostic information 2-7 4413-XXX 2 Carrier Transport Motor Check the motor for binds, or loose motor pulley. A noisy or chattering motor, or a motor that fails to turn, can be caused by: • An open or short in the motor • An open or short in the motor driver on the system board • A bind in the car...
Page 24 - CIS assembly service check; The CIS lamp does not light when scanning is in process.
2-8 Service Manual 4413-XXX CIS assembly service check The CIS lamp does not light when scanning is in process. 6 Maintenance Station A problem with the maintenance station can cause carrier movement problems at the right margin. Go to the “Maintenance station removal” on page 4-17 . 7 Access Door S...
Page 25 - Scanner motor with gear assembly service check
Diagnostic information 2-9 4413-XXX Scanner motor with gear assembly service check Motor will not run. FRU Action 1 Scanner Motor with Gear Assembly Check scanner motor for shorts. Disconnect connector CN1 from the system board and check for approximately 6 ohms between the following pins on the mot...
Page 26 - Maintenance station service check
2-10 Service Manual 4413-XXX Maintenance station service check The maintenance station has three functions: 1. Wipes the printhead nozzles to clean them of dirt. 2. Provides a place for printheads to fire all nozzles, keeping them clear prior to printing. 3. Seals the printhead when it is not being ...
Page 27 - Paper feed service check; Check the entire paper path for obstructions.
Diagnostic information 2-11 4413-XXX Paper feed service check If your machine does not have paper jam problems, continue with the service check. If your machine does have a paper jam, examine it for the following before you begin the service check: • Check the entire paper path for obstructions. • B...
Page 29 - Paper path service check
Diagnostic information 2-13 4413-XXX Paper path service check Examine the machine for the following before you begin this service check: • Check the entire paper path for obstructions. • Be sure the correct type of paper is being used. • Be sure the printer is installed on a flat surface. FRU Action...
Page 30 - Power service check
2-14 Service Manual 4413-XXX Power service check FRU Action 1 Power Supply Plug the machine into an outlet. Check for approximately 30 V dc at CN4 pin 2. If voltage is incorrect, replace the power supply. 2 Printhead CablesPaper Feed MotorCarrier Transport MotorControl Panel Unplug the printer. Disc...
Page 31 - Print quality service check
Diagnostic information 2-15 4413-XXX Print quality service check FRU / Function Action 1 Printhead Cartridge Be sure the machine contains good print cartridges. 2 Color Printhead Cartridge Cross Contamination Cross contamination of color inks results in incorrect colors printed, as when green prints...
Page 33 - Scan/copy quality service check
Diagnostic information 2-17 4413-XXX Scan/copy quality service check FRU / Function Action 1 Scanned images are faded, or colors are dull, blurry, or fuzzy. Images are slanted or crooked and the straight lines in the image appear to be jagged or uneven. Check the lighter/darker settings to see if it...
Page 34 - Fax/telephone communication service check
2-18 Service Manual 4413-XXX Fax/telephone communication service check FRU / Function Action 1 System Board Cannot make telephone connection to other fax. No dial tone Verify correct dialing method (tone or pulse). Are TEL and LINE connections reversed? Verify phone number and availability of other ...
Page 35 - Diagnostic aids; Theory of mechanism; Scanner mechanism
Diagnostic aids 3-1 4413-XXX 3. Diagnostic aids Theory of mechanism Scanner mechanism The scanner mechanism consists of components which feed, scan, and eject the documents that are to be copied or transmitted to a remote facsimile unit. These components and their functions are explained below. Driv...
Page 36 - Document sensors
3-2 Service Manual 4413-XXX Contact Image Sensor (CIS) The contact image sensor unit consist of LEDs, rod lens array, and a photo sensor. The LEDs illuminate the document to be scanned when the leading edge is detected by the document scan sensor. The LEDs turn off when the document exits the scanne...
Page 37 - Set up options
Diagnostic aids 3-3 4413-XXX Set up options Setup Item Default Print Report Send LogReceive LogSetting ListActivity Report Number of Rings After 3 RingsAfter 5 RingsAfter 2 Rings After 3 Rings Delay Until Do not DelaySet Delay Do not Delay On Hook Dial Enter Fax Number Ringer Tone Low/High/Off Low R...
Page 39 - Repair information; Note: Read the following before handling electronic parts.; Handling ESD-sensitive parts
Repair information 4-1 4413-XXX 4. Repair information This chapter explains how to make adjustments to the printer and how to remove defective parts. Note: Read the following before handling electronic parts. Handling ESD-sensitive parts Many electronic products use parts that are known to be sensit...
Page 40 - Adjustments; CAUTION: Unplug the power cord before removing any parts.; Releasing plastic latches
4-2 Service Manual 4413-XXX Adjustments The user is directed, in the Printer Control program, to perform the bidirectional alignment adjustments after replacing a print car tridge. Removal procedures The following procedures are arranged according to the name of the printer part discussed. CAUTION: ...
Page 41 - Removals; General precautions on removals
Repair information 4-3 4413-XXX Removals General precautions on removals When you disassemble and reassemble components, use extreme caution. The close proximity of cables to moving par ts makes proper routing a must. If components are removed or replaced, any cables disturbed must be replaced as cl...
Page 42 - CIS white roller assembly removal; Press the release arm (A) on the right end of the roller slightly
4-4 Service Manual 4413-XXX CIS white roller assembly removal 1. Open the control panel. 2. Press the release arm (A) on the right end of the roller slightly inward, and then rotate it until it reaches the slot. Lift the roller out. Note: If the roller is dirty, wipe it with a soft cloth dampened wi...
Page 43 - Top cover assembly removal; Open the control panel and open the print cartridge
Repair information 4-5 4413-XXX Top cover assembly removal 1. Open the control panel and open the print cartridge compartment cover. Remove the white roller assembly. 2. Remove paper support. 3. Remove the eight screws (A). 4. Remove the top cover.
Page 44 - “Top cover assembly
4-6 Service Manual 4413-XXX Rollers (drive feed roller assembly, exit shaft) removal 1. Remove the top cover assembly. See “Top cover assembly removal” on page 4-5 . 2. Remove paper support. 3. Disconnect the CIS cable (A) from the system board.
Page 48 - Disconnect the CIS cable from the system board.
4-10 Service Manual 4413-XXX CIS (Contact Image Sensor) removal 1. Remove the top cover assembly. See “Top cover assembly removal” on page 4-5 . 2. Disconnect the CIS cable from the system board. 3. Depress hinge (A) and lift to remove. 4. Remove CIS assembly. Note: Check the glassy surface of the C...
Page 49 - Scanner motor with gear assembly removal
Repair information 4-11 4413-XXX Scanner motor with gear assembly removal 1. Remove the top cover assembly. See “Top cover assembly removal” on page 4-5 . 2. Disconnect scanner motor cable (A) from the system board.
Page 51 - Control panel assembly removal
Repair information 4-13 4413-XXX Control panel assembly removal 1. Remove the top cover assembly. See “Top cover assembly removal” on page 4-5 . 2. Disconnect the control panel cable (A) from the system board. 3. Release harness from harness hook.
Page 54 - Print engine removal; Disconnect the CIS cable from system board.
4-16 Service Manual 4413-XXX Print engine removal 1. Remove the top cover assembly. See “Top cover assembly removal” on page 4-5 . 2. Remove the paper support. 3. Disconnect the CIS cable from system board. 4. Remove CIS cable support. 5. Disconnect all cables from the system board except for carrie...
Page 55 - Maintenance station removal; Move the maintenance station to the left and up.
Repair information 4-17 4413-XXX Maintenance station removal 1. Remove the printer unit. 2. Move the maintenance station to the left and up. 3. Disconnect spring and remove maintenance station (A).
Page 56 - Carrier assembly with belt removal; Remove two carrier shaft retainer springs (C) that secure the
4-18 Service Manual 4413-XXX Carrier assembly with belt removal 1. Remove the top cover assembly. See “Top cover assembly removal” on page 4-5 . 2. Remove print engine. See “Print engine removal” on page 4-16 . 3. Depress the belt tensioner (A) until tension is released. 4. Remove the belt (B) from ...
Page 57 - System board removal; Remove the fire shield and disconnect connector CN12.
Repair information 4-19 4413-XXX System board removal 1. Remove the top cover assembly. See “Top cover assembly removal” on page 4-5 . 2. Unplug all connectors. 3. Remove four screws (A) securing the system board. 4. Remove the fire shield and disconnect connector CN12. Note: Routing of cables. 5. P...
Page 58 - Exit rollers removal; “Top cover assembly removal” on
4-20 Service Manual 4413-XXX Exit rollers removal 1. Remove the top cover. See “Top cover assembly removal” on page 4-5 . 2. Remove print engine. See “Print engine removal” on page 4-16 . 3. Remove two screws (A) from exit roller assembly.
Page 59 - Large feed roller assembly with gear removal; Disconnect four springs (A) from the pressure feed roller
Repair information 4-21 4413-XXX 4. Remove exit roller assembly. Large feed roller assembly with gear removal 1. Remove the top cover. See “Top cover assembly removal” on page 4-5 . 2. Remove the print engine. See “Print engine removal” on page 4-16 . 3. Remove system board. See “System board remova...
Page 61 - Paper feed motor assembly with gears removal; Unplug paper feed motor from system board.
Repair information 4-23 4413-XXX Paper feed motor assembly with gears removal 1. Remove the top cover. See “Top cover assembly removal” on page 4-5 . 2. Remove the print engine. See “Print engine removal” on page 4-16 . 3. Remove carrier shaft. 4. Unplug paper feed motor from system board. 5. Remove...
Page 62 - Carrier transport motor removal; “Top cover; Handset and cradle removal
4-24 Service Manual 4413-XXX Carrier transport motor removal 1. Remove the top cover assembly. Go to the “Top cover assembly removal” on page 4-5 . 2. Remove the print engine. See “Print engine removal” on page 4-16 . 3. Manually move the carrier to the center of the machine. 4. Press the idler pull...
Page 63 - Connector locations; System board
Connector locations 5-1 4413-XXX 5. Connector locations System board Units Description CN1 Scanner Motor with Gear Assembly CN2 USB CN3 Carrier Transport Motor CN4 Power Supply CN5 Control Panel CN6 CIS CN7 Paper Feed Motor CN8 Carrier CN9 Carrier CN10 Speaker CN11 Handset and Cradle -K03,AK3 CN12 P...
Page 65 - Preventive maintenance; Lubrication specifications; All gear mounting studs.
Preventive maintenance 6-1 4413-XXX 6. Preventive maintenance This chapter contains the lubrication specifications. Follow these recommendations to prevent problems and maintain optimum performance. Lubrication specifications Lubricate only when parts are replaced or as needed, not on a scheduled ba...
Page 67 - Parts catalog; How to use this parts catalog
Parts catalog 7-1 4413-XXX 7. Parts catalog How to use this parts catalog • SIMILAR ASSEMBLIES: If two assemblies contain a majority of identical parts, they are shown on the same list. Common parts are shown by one index number. Parts peculiar to one or the other of the assemblies are listed separa...
Page 68 - Assembly 1: Main assembly
7-2 Service Manual 4413-XXX Assembly 1: Main assembly
Page 69 - Assembly 1: Main assembly
Parts catalog 7-3 4413-XXX Assembly 1: Main assembly Asm-Index Part Number Units Description 1-1 56P2521 1 Control cover K01,AK1,K03,AK3 English, EMEA/APG 1 56P2522 1 Control cover K01,AK1,K03,AK3 Spanish 1 56P2523 1 Control cover K01,AK1,K03,AK3 French 1 56P2524 1 Control cover K01,AK1,K03,AK3 Braz...
Page 70 - Assembly 2: Base unit
Page 71 - Assembly 2: Base unit
Parts catalog 7-5 4413-XXX Assembly 2: Base unit Asm-Index Part Number Units Description 2-1 13D0400 1 Power supply 120V K01,AK1,K03,AK3 1 13D0401 1 Power supply 220V K01,AK1,K03,AK3 1 13D0402 1 Power supply 100V 50/60 Hz K01,AK1,K03,AK3 1 13D0403 1 Power supply 100V K01,AK1,K03,AK3 2 56P2452 1 Cont...
Page 75 - Index
Index I-1 4413-XXX Index A abbreviations 1-5 adjustments 4-2 alignment 2-16 B base unit 7-4 C carrier transport 2-16 CIS assembly 2-8 connector locations 5-1 contact image sensor 3-2 control panel 2-3 D diagnostic aids 3-1 diagnostic information 2-1 document sensors 3-2 drive feed roller assembly 3-...
Page 76 - Part Numbers
I-2 Service Manual 4413-XXX specifications 1-2 facsimile 1-3 power and size 1-4 print engine 1-2 printhead 1-2 scanner 1-4 symptom tables 2-3 carrier transport problems 2-3 control panel problems 2-3 maintenance station problems 2-3 paper feed problems 2-5 phone handset/cradle problem 2-4 POST 2-2 p...
