Page 3 - Contents
Contents Important safety information . . . . . . v Service and upgrades . . . . . . . . . . . . . v Static electricity prevention . . . . . . . . . . . v Power cords and power adapters . . . . . . . . viExtension cords and related devices . . . . . . . viPlugs and outlets. . . . . . . . . . . . . ....
Page 4 - ii
Replacing the front audio and USBassembly . . . . . . . . . . . . . . . 68 Replacing the internal speaker. . . . . . . 69 Replacing the thermal sensor . . . . . . . 71 Replacing the cover presence switch . . . . 73 Replacing the WiFi units . . . . . . . . . 75 Installing or removing the rear WiFi an...
Page 5 - iii
Using other services . . . . . . . . . . 129 Purchasing additional services . . . . . . 129 Appendix A. Notices . . . . . . . . . 131 Trademarks . . . . . . . . . . . . . . . . 132 Appendix B. Regulatoryinformation . . . . . . . . . . . . . 133 Export classification notice . . . . . . . . . . 133 El...
Page 6 - iv
Page 7 - Important safety information; Safety and Warranty; the risk of personal injury and damage to your product.; If you no longer have a copy of the; Service and upgrades; Hazardous moving parts. Keep fingers and other body parts away.; Static electricity prevention
Important safety information CAUTION:Before using this manual, be sure to read and understand all the related safety information for thisproduct. Refer to the information in this section and the safety information in the Safety and Warranty Guide that you received with this product. Reading and unde...
Page 8 - Power cords and power adapters; other countries, the suitable types shall be used accordingly.; Extension cords and related devices
or CRU, do not open the static-protective package containing the part until the instructions direct youto install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautionsto avoid static-electricity damage: • Limit your movement. Movement can cause ...
Page 9 - materials or in explosive environments.; vii
Plugs and outlets If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damagedor corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a r...
Page 10 - viii
For your safety and to maintain optimum computer performance, always follow these basic precautionswith your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforat...
Page 11 - Laser compliance statement; might result in hazardous radiation exposure.; Power supply statement; ix
Laser compliance statement CAUTION:When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) areinstalled, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no servic...
Page 13 - Chapter 1. Product overview; Features
Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs providedby Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section provides information about the computer featu...
Page 14 - System management features
• PCI Fax modem (installed in some models) System management features • Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about allaspects of a computer, including ...
Page 16 - Your computer is preinstalled with the Microsoft
Preinstalled software programs Your computer is preinstalled with software programs to help you work more easily and securely. For moreinformation, see “Software overview” on page 5. Preinstalled operating system Your computer is preinstalled with the Microsoft ® Windows ® 7 operating system. Operat...
Page 17 - Specifications; Software overview
Specifications This section lists the physical specifications for your computer. Dimensions Width: 175 mm (6.89 inches) Height: 414 mm (16.30 inches) Depth: 442 mm (17.40 inches) Weight Maximum configuration as shipped: 11 kg (24.25 lb) Environment • Air temperature: Operating: 10°C to 35°C (50°F to...
Page 18 - Lenovo ThinkVantage Tools; Lenovo Welcome
Lenovo ThinkVantage Tools The Lenovo ThinkVantage ® Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely. To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ....
Page 20 - Adobe Reader
View Manager The View Manager program enables you to automate window locations. It enhances productivity byproviding the ability to move windows to hot corners and quickly snap them to a predetermined size.It enables you to work across multiple monitors. Lenovo Solution Center The Lenovo Solution Ce...
Page 22 - Locating connectors on the rear of your computer
Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 10 shows the locations of the connectors on the rear of yourcomputer. Some connectors on the rear of your computer are color-coded to help you determine where toconnect the cables on your computer. Figure 2....
Page 24 - Locating components; Locating parts on the system board; Your computer comes with one of the following system boards.
Locating components Figure 3 “Component locations” on page 12 shows the locations of the various components in yourcomputer. To remove the computer cover, see “Removing the computer cover” on page 34. Figure 3. Component locations 1 Heat sink and fan assembly 9 Secondary hard disk drive bay 2 Memory...
Page 27 - Locating internal drives
Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to yourcomputer to increase storage capacity and enable your computer to read other types of media. Internaldrives are installed in bays. In this manual, the bays are referred to a...
Page 28 - Machine type and model label; The following is a sample of the machine type and model label.
Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machinetype and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model labe...
Page 29 - Chapter 2. Using your computer; Frequently asked questions
Chapter 2. Using your computer This chapter provides information on using some of the computer components. Frequently asked questions The following are a few tips that will help you optimize the use of your computer. Can I get my user guide in another language? The user guide is available in various...
Page 30 - Using the blue ThinkVantage button; The wheel mouse has the following controls:; Adjusting audio
Note: You can use the mouse or the Up and Down arrow keys to highlight menu selections. You can close the Start menu or the context menu by clicking the mouse or pressing Esc. Using the blue ThinkVantage button Some keyboards have a blue ThinkVantage button that you can use to open a comprehensive o...
Page 32 - Start
– Excessive vibration or sudden shock – An inclined surface – Direct sunlight • Do not insert any object other than a CD or DVD into the drive. • Before moving the computer, remove the CD or DVD from the drive. Handling and storing CD and DVD media CD and DVD media are durable and reliable, but they...
Page 35 - Chapter 3. You and your computer; Accessibility and comfort
Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and relocating your computer to othercountries or regions. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.Arrange your ...
Page 36 - When arranging your workspace:
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at acomfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view itwithout having to twist your body. Also, position other equipment you use regularly, such as t...
Page 37 - Registering your computer; To register your computer with Lenovo, do one of the following:; Moving your computer to another country or region; “Voltage-selection switch” on page 25; Voltage-selection switch
Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contactyou in case of a recall or other severe problem. After you register your computer with Lenovo, you will receivequicker service when you call Lenovo for help. In addition,...
Page 38 - Replacement power cords
Replacement power cords If you relocate your computer to a country or region that uses an electrical outlet style different from thetype you are currently using, you will have to purchase either electrical plug adapters or new power cords.You can order power cords directly from Lenovo. For power cor...
Page 39 - Security features; Security
Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. Security features The following security features are available on your computer: • Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset ma...
Page 40 - Locking the computer cover
Locking the computer cover Locking the computer cover helps prevent unauthorized people from gaining access to the inside of yourcomputer. Your computer comes with a padlock loop so that the computer cover cannot be removedwhen a padlock is installed. Figure 8. Installing a padlock 28 ThinkCentre Us...
Page 41 - Attaching a cable lock; To install a cable lock, do the following:
Attaching a cable lock A cable lock can be used to secure devices, such as the keyboard and the mouse, by locking the devicecables to your computer. The cable lock attaches to the cable lock slots on the rear of your computer. See“Locating connectors on the rear of your computer” on page 10. To inst...
Page 42 - Attaching an integrated cable lock; Kensington; Using passwords
Attaching an integrated cable lock An integrated cable lock, sometimes referred to as the Kensington lock, can be used to secure yourcomputer to a desk, table, or other non-permanent fixture. The cable lock attaches to the integrated cablelock slot at the rear of your computer and is operated with a...
Page 45 - Chapter 5. Installing or replacing hardware; Handling static-sensitive devices; • Do not place the part on the computer cover or other metal surface.; Installing or replacing hardware; Use only computer parts provided by Lenovo.; Installing external options
Chapter 5. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removedfrom the computer and y...
Page 46 - Removing the computer cover; To remove the computer cover, do the following:
Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes ...
Page 47 - Removing and reinstalling the front bezel; To remove and reinstall the front bezel, do the following:; Installing or replacing a PCI card
Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front bez...
Page 49 - amount until it is removed from the card slot.
Figure 14. Removing a PCI card Notes: a. The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. b. If the card is held in place by a retaining latch, press the card retaining latch 1 as shown to disengage ...
Page 50 - Pivot the card latch to the closed position to secure the PCI card.; Installing or replacing a memory module
7. Pivot the card latch to the closed position to secure the PCI card. Figure 15. Installing a PCI card What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 86. Instal...
Page 51 - To install or replace a memory module, do the following:
UDIMM DIMM 1 DIMM 2 DIMM 3 DIMM 4 One UDIMM X Two UDIMMs X, 1 X, 2 Three UDIMMs X, 3 X, 1 X, 2 Four UDIMMs X, 3 X, 1 X, 4 X, 2 To install or replace a memory module, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “...
Page 52 - Installing or replacing the optical drive
• If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 17. Opening the retaining clips 7. Position the new memory module over the memory slot. Ensure that the notch 1 on the memory module aligns correctly with the...
Page 54 - Installing or replacing the card reader
6. Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position. Figure 21. Installing the optical drive 7. Connect the signal cable and the power cable to the new optical drive. Figure 22. Connecting the optical drive 8. Reinstall the fro...
Page 55 - on page 43. For replacement, see “Replacing the card reader” on page 45.; Installing the card reader; To install the card reader, do the following:
This section provides instructions on how to install or replace the card reader. Note: The card reader is only available in some models. For new installation, see “Installing the card reader” on page 43. For replacement, see “Replacing the card reader” on page 45. Installing the card reader To insta...
Page 57 - Replacing the card reader; To replace the card reader, do the following:
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 86. Replacing the card reader To replace the card reader, do the following: 1. Remove all media from the drives an...
Page 58 - on the system board” on page 12.; Replacing the battery; Refer to the “Lithium battery notice” in the
8. Slide the new card reader into the drive bay until it snaps into position. Figure 29. Installing the card reader 9. Reconnect the card reader cable to Front USB connector 2 on the system board. See “Locating parts on the system board” on page 12. 10. Reinstall the front bezel. See “Removing and r...
Page 59 - might be displayed. This is normal after replacing the battery.; Replacing the power supply assembly
4. Remove the old battery. Figure 30. Removing the old battery 5. Install a new battery. Figure 31. Installing a new battery 6. Reinstall the computer cover and connect the cables. See “Completing the parts replacement” on page 86. Note: When the computer is turned on for the first time after replac...
Page 60 - To replace the power supply assembly, do the following:
Hazardous moving parts. Keep fingers and other body parts away. CAUTION:Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this labelattached. There are no serviceable par...
Page 61 - power supply assembly.; assembly align with those in the chassis.; Replacing the heat sink and fan assembly; To replace the heat sink and fan assembly, do the following:
5. Lay the computer on its side and remove the four screws at the rear of the chassis that secure the power supply assembly. Figure 32. Removing the screws for the power supply assembly 6. Slide the power supply assembly to the front of the computer and then lift it out of the chassis. 7. Ensure tha...
Page 63 - Replacing the microprocessor
b. Partially tighten screw 3 , then fully tighten screw 4 , and then fully tighten screw 3 . 10. Connect the heat sink and fan assembly cable to the microprocessor fan connector on the system board. See “Locating parts on the system board” on page 12. What to do next: • To work with another piece of...
Page 65 - microprocessor in the socket.
b. Note the orientation of the microprocessor in the socket. You can either look for the small triangle 1 on one corner of the microprocessor or note the orientation of the notches 2 on the microprocessor. This is important when installing the new microprocessor on the system board. c. Touch only th...
Page 66 - Installing the solid state drive; To install the solid state drive, do the following:
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 86. Installing the solid state drive Attention: Do not open your computer or attempt any repair before reading and understanding t...
Page 67 - Installing or replacing the mSATA solid state drive; Installing the mSATA solid state drive; To install the mSATA solid state drive, do the following:
2. To install the solid state drive with the storage converter into the 3.5-inch hard disk drive bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the corresponding holes in the storage converter. Figure 38. Installing the solid state drive with the storage co...
Page 68 - press the mSATA solid state drive downward.
1. Insert the mSATA solid state drive into the mini PCI Express slot on the storage converter, and then press the mSATA solid state drive downward. Figure 39. Installing the mSATA solid state drive into the storage converter 2. Install the two screws to secure the mSATA solid state drive to the stor...
Page 69 - Replacing the mSATA solid state drive; To replace the mSATA solid state drive, do the following:
3. Slide the mSATA solid state drive storage converter into the card reader drive bay until it snaps into position. Figure 41. Installing the mSATA solid state drive 4. Connect the signal cable and the power cable to the mSATA solid state drive. What to do next: • To work with another piece of hardw...
Page 73 - Replacing the primary hard disk drive; To replace the primary hard disk drive, do the following:
Replacing the primary hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the primary hard disk drive. Note: Depending on your model type, your c...
Page 75 - Replacing the secondary hard disk drive; To replace the secondary hard disk drive, do the following:
Replacing the secondary hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Note: Your computer comes with a secondary hard disk drive bay for installing or replacing a secondary 3.5-inch hard disk ...
Page 77 - Replacing the front fan assembly; The front fan assembly is only available in some models.; the chassis and push the rubber mounts through the holes.
Replacing the front fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the front fan assembly. Note: The front fan assembly is only available in so...
Page 78 - Replacing the rear fan assembly; To replace the rear fan assembly, do the following:
7. Pull the tips of the rubber mounts until the front fan assembly is secured in place. Figure 55. Installing the front fan assembly 8. Connect the front fan assembly cable to the power fan connector on the system board. 9. Reinstall the front bezel. See “Removing and reinstalling the front bezel” o...
Page 79 - chassis and push the rubber mounts through the holes.
5. The rear fan assembly is attached to the chassis by four rubber mounts. Remove the rear fan assembly by breaking or cutting the rubber mounts and gently pulling the rear fan assembly out of the chassis. Note: The new rear fan assembly will have four new rubber mounts attached. Figure 56. Removing...
Page 80 - Replacing the front audio and USB assembly; To replace the front audio and USB assembly, do the following:
7. Pull the tips of the rubber mounts until the rear fan assembly is secured in place. Figure 57. Installing the rear fan assembly 8. Connect the rear fan assembly cable to the system fan connector on the system board. What to do next: • To work with another piece of hardware, go to the appropriate ...
Page 81 - Replacing the internal speaker
5. Disconnect the front audio and USB assembly cables from the system board. See “Locating parts on the system board” on page 12. Note: Ensure that you note the locations of the cables when you disconnect the cables from the system board. 6. Remove the screw that secures the front audio and USB asse...
Page 83 - Replacing the thermal sensor
6. Position the new internal speaker into the four metal clips 1 and push the internal speaker toward the left until it is secured in place. Figure 60. Installing a new internal speaker 7. Connect the internal speaker cable to the system board. See “Locating parts on the system board” on page 12. Wh...
Page 84 - Pull the entire thermal sensor out of the chassis.
6. From inside the chassis, pivot the upper retaining clip 1 that secures the plastic holder of the thermal sensor downward and then push the clip outward to release the clip. Then disengage the plasticholder holding the thermal sensor from the chassis. Figure 61. Removing the thermal sensor 7. Pull...
Page 85 - Replacing the cover presence switch; To replace the cover presence switch, do the following:
8. Insert the connector and cable of the new thermal sensor into the lower hole 1 in the chassis. Then align the two tabs on the plastic holder holding the thermal sensor with the two holes 1 and 2 in the chassis, and push the plastic holder until it snaps into position. Figure 62. Installing the ne...
Page 87 - Replacing the WiFi units; Replacing the WiFi units involves the following operations:; Removing the WiFi adapter card; To remove a WiFi adapter card, do the following:
7. Position the new cover presence switch so that the screw hole in the cover presence switch is aligned with the corresponding hole in the chassis. Then install the screw to secure the cover presenceswitch to the chassis. Figure 64. Installing the new cover presence switch 8. Reconnect the cover pr...
Page 88 - the Bluetooth cable from the WiFi adapter card.; connector on the system board to support the Bluetooth function.
1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 34. 3. If your computer comes with a WiFi card module that supports the Bluetooth function, disconnect the Bluetooth cable from the WiFi adapter ca...
Page 90 - small amount until it is removed from the card slot.; Removing the WiFi card module; To remove the WiFi card module, do the following:
5. Grasp the WiFi adapter card that is currently installed and gently pull it out of the slot. Figure 67. Removing the WiFi adapter card Note: The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. Removin...
Page 91 - Installing the WiFi units; To install the WiFi units, do the following:
2. Remove the two screws that secure the WiFi card module to the WiFi adapter card. Figure 69. Removing the screws that secure the WiFi card module 3. Pull the WiFi card module out of the mini PCI Express slot to remove it from the WiFi adapter card. Figure 70. Removing the WiFi card module Installi...
Page 92 - the WiFi card module to the WiFi adapter card.
1. Insert the WiFi card module into the mini PCI Express slot, and then install the two screws to secure the WiFi card module to the WiFi adapter card. Figure 71. Installing the WiFi card module 80 ThinkCentre User Guide
Page 93 - the system board” on page 12.
2. Connect the front antenna cable and rear antenna cable to the WiFi card module. Figure 72. Installing the WiFi antenna cables 3. Install the WiFi adapter card into the PCI Express x1 slot on the system board. See “Locating parts on the system board” on page 12. 4. If the installed WiFi card modul...
Page 94 - Installing or removing the rear WiFi antenna; Installing the rear WiFi antenna; To install the rear WiFi antenna, do the following:; Removing the rear WiFi antenna; To remove the rear WiFi antenna, do the following:
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 86. Installing or removing the rear WiFi antenna Attention: Do not open your computer or attempt any repair before...
Page 95 - Installing or removing the front WiFi antenna; Installing the front WiFi antenna; To install the front WiFi antenna, do the following:
2. Straighten the rear WiFi antenna so that it can be more easily twisted. 3. Hold the thicker end of the rear WiFi antenna and unscrew the WiFi antenna from the rear of the computer. 3 4 5 6 7 8 Figure 75. Removing the rear WiFi antenna What to do next: • To work with another piece of hardware, go ...
Page 96 - hole in the front panel.; Connect the front antenna cable to the WiFi card module.
Figure 76. Peeling off the paper that protects the sticker 5. Stick the front antenna to the front panel as shown. Then insert the front antenna cable through the hole in the front panel. Figure 77. Installing the front WiFi antenna 6. Connect the front antenna cable to the WiFi card module. 84 Thin...
Page 97 - Removing the front WiFi antenna; To remove the front WiFi antenna, do the following:; Replacing the keyboard or mouse; To replace the keyboard or mouse, do the following:
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 86. Removing the front WiFi antenna To remove the front WiFi antenna, do the following: 1. Turn off the computer a...
Page 98 - Completing the parts replacement
3. Disconnect the old keyboard cable or mouse cable from the computer. 4. Connect a new keyboard or mouse to one of the USB connectors on the computer. Depending on where you want to connect the new keyboard or mouse, see “Locating connectors, controls, and indicators onthe front of your computer” o...
Page 99 - Install the screws to secure the computer cover.; Obtaining device drivers
4. Position the computer cover on the chassis so that the rail guides on the bottom of the computer cover engage the rails on the chassis. Then, push the cover to the front of the computer until it snapsinto position. Figure 80. Reinstalling the computer cover 5. Install the screws to secure the com...
Page 101 - Chapter 6. Recovery information; Creating and using recovery media
Chapter 6. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. This chapter contains the following topics: • Creating and using recovery media • Performing backup and recovery operations • Using the Rescue and Recovery workspace • Creating and usin...
Page 105 - Reinstalling preinstalled applications and device drivers; Reinstalling preinstalled applications
3. In the Please select boot device window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts. When the rescue medium starts, the Rescue and Recovery workspace opens. The help information foreach feature is available from the Rescue and Recovery worksp...
Page 106 - Reinstalling software programs; To reinstall the program, do one of the following:; Reinstalling device drivers
Reinstalling software programs If a software program you installed on your computer is not working correctly, you might need to removeand reinstall it. Reinstalling overwrites the existing programs files and usually fixes any problems thatyou might have had with that program. To remove a program in ...
Page 109 - Chapter 7. Using the Setup Utility program; Starting the Setup Utility program; To start the Setup Utility program, do the following:; Viewing and changing settings
Chapter 7. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardlessof which operating system you are using. However, the operating system settings might override any similarsettings in the Setup Utility program. Star...
Page 114 - Exiting the Setup Utility program
2. From the Setup Utility program main menu, select Power . 3. Select Intelligent Cooling Engine (ICE) . The Intelligent Cooling Engine (ICE) window is displayed. 4. Select ICE Thermal Alert . The ICE Thermal Alert window is displayed. 5. Select Enabled or Disabled as desired. 6. Press F10 to save c...
Page 115 - Chapter 8. Updating system programs; Using system programs; disc from the optical drive.
Chapter 8. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POSTand BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include thePOST, the BIOS, an...
Page 117 - Chapter 9. Preventing problems; Keeping your computer current
Chapter 9. Preventing problems This chapter provides information that can help you avoid common problems and keep your computerrunning smoothly. Keeping your computer current In some situations you may find it necessary to have the most current software programs, device drivers, oroperating system. ...
Page 118 - Using System Update; Cleaning and maintenance
Using System Update The System Update program helps you keep the software on your computer up-to-date. Update packagesare stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packagescan contain applications, device drivers, BIOS flashes, or software updates. When ...
Page 119 - Cleaning your computer; Computer; Cleaning a flat-panel monitor surface
Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-freeoperation. CAUTION:Be sure to turn off the computer and monitor power switches before cleaning the computer andmonitor screen. Computer Use only mild cleaning solutions and...
Page 120 - Cleaning a glass-screen surface; Good maintenance practices
Many computer supply stores carry the special cleaning fluids for displays. Use cleaning fluids developed forLCD displays only. First apply the fluid to a lint-free, soft cloth, then clean the LCD display. Some computersupply stores carry pre-moistened towelettes for LCD maintenance. Cleaning a glas...
Page 121 - Chapter 10. Troubleshooting and diagnostics; Basic troubleshooting; telephone numbers, refer to the
Chapter 10. Troubleshooting and diagnostics This chapter provides information about diagnosing and troubleshooting computer problems. If yourcomputer problem is not described here, see Chapter 11 “Getting information, help, and service” on page127 for additional troubleshooting resources. Basic trou...
Page 122 - Troubleshooting procedure; . If this does not correct the problem, continue with the next step.; Troubleshooting
Symptom Action The operating system does notstart. Verify that: • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information,see “Selecting a startup device” on page 100. The computer beeps multipletimes ...
Page 123 - Audio problems; No audio in Windows; On
Select the problem your computer is experiencing from the following list: • “Audio problems” on page 111 • “CD problems” on page 112 • “DVD problems” on page 113 • “Intermittent problems” on page 115 • “Keyboard, mouse, or pointing device problems” on page 115 • “Monitor problems” on page 116 • “Net...
Page 124 - CD problems
• Verify that the audio device drivers are correctly installed. See Microsoft Windows help system for more information. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technicalassistance, see Chapter 11 “Getting information, help, and service” on pag...
Page 125 - A CD or DVD does not work; DVD problems; Black screen instead of DVD video
• If you have multiple CD or DVD drives installed (or a combination of CD and DVD drives), try inserting the disc into the other drive. In some cases, only one of the drives is connected to the audio subsystem. • If you are using the Windows 7 operating system, follow the action for “A CD or DVD doe...
Page 127 - All or some keys on the keyboard do not work; The mouse or pointing device does not work
Intermittent problems Symptom: A problem occurs only occasionally and is difficult to repeat. Actions: • Verify that all cables and cords are securely connected to the computer and attached devices. • Verify that when the computer is on, the fan grill is not blocked (there is air flow around the gri...
Page 128 - Monitor problems
mouse, serial, or USB connector. Some keyboards have integrated USB connectors that can be usedfor a USB mouse or pointing device. • Verify that the device drivers for the mouse or pointing device are installed correctly. • If you are using a USB keyboard or mouse, verify that the USB connectors are...
Page 130 - The image is discolored; Networking problems; Ethernet problems
2. Adjust the placement of the monitor and other devices so that they are at least 305 mm (12 inches) apart. 3. Turn on the monitor. • You can reset the refresh rate through your operating system Control Panel: On the Windows 7 operating system, click Start ➙ Control Panel ➙ Hardware and Sound ➙ Adj...
Page 133 - Option problems; An option that was just installed does not work
PIM items sent from the Windows 7 operating system cannot be received correctly Symptom: Personal Information Manager (PIM) items sent from the Windows 7 operating system cannot bereceived correctly into the address book of any other Bluetooth-enabled device. Action: The Windows 7 operating system s...
Page 134 - Performance and lockup problems; Insufficient free hard disk drive space
Performance and lockup problems Poor performance and lockup problems can be a result of any of the following: • “Insufficient free hard disk drive space” on page 122 • “Excessive number of fragmented files” on page 122 • “Insufficient memory” on page 123 Make a selection from the above list to find ...
Page 135 - Insufficient memory; Printer problems
Action: Run the Windows Disk Defragmenter program. Note: Depending on the size of the hard disk drive and amount of data currently stored on the hard disk drive, the disk defragmentation process might take up to several hours to complete. On the Windows 7 operating system, do the following: 1. Close...
Page 136 - Software problems; When using a sort feature, dates do not sort in the correct order
• Ensure the serial cable is securely connected to the serial port on the computer and to the serial device. If the serial device has its own power cord, ensure that it is attached to a properly grounded electrical outlet. • If the serial device has its own On/Off switch, ensure that it is in the On...
Page 137 - USB problems; Symptom: The USB connectors cannot be accessed.; Lenovo Solution Center; • If you are using the Windows Vista
• If the software program used to work correctly, but does not work correctly now, click Start ➙ Control Panel ➙ System and Security ➙ System ➙ System Protection ➙ System Restore . • If you are unable to resolve the problem through other methods, uninstall the software program and reinstall it. If t...
Page 139 - Safety and Warranty Guide
Chapter 11. Getting information, help, and service This chapter contains information about help, service, and technical assistance for products manufacturedby Lenovo. Information resources You can use the information in this section to access useful resources relating to your computing needs. Lenovo...
Page 140 - Problem determination
• Access troubleshooting and support information for your computer model and other supported products. • Find the service and support phone numbers for your country or region. • Find a Service Provider located near you. Lenovo Support Web site Technical support information is available on the Lenovo...
Page 141 - Using other services; Warranty; the instructions on the screen.; Purchasing additional services
• Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts• Identification of software problem sources• Configuration of BIOS as part of an installation or upgrade• Changes, modifications, or upgrades to device drivers• Installation and maintenance of network opera...
Page 144 - Trademarks
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: LenovoThe Lenovo logoRescue and RecoveryThinkCentreThinkVantage Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies. Intel, Intel Core, Celeron, and Pentium ar...
Page 145 - Appendix B. Regulatory information; Export classification notice; Industry Canada Class B emission compliance statement; This Class B digital apparatus complies with Canadian ICES-003.
Appendix B. Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an ExportClassification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoedcountries in the EAR E1 country l...
Page 147 - Additional regulatory information; For additional regulatory information, refer to the; User Guides and Manuals
Japanese VCCI Class B statement Japan compliance statement for products which connect to the power mains with rated currentless than or equal to 20 A per phase Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Additional regulatory information For addit...
Page 149 - Appendix C. WEEE and recycling information; Important information for the European Directive 2002/96/EC; Recycling information; Collecting and recycling a disused Lenovo computer or monitor
Appendix C. WEEE and recycling information Important information for the European Directive 2002/96/EC EU Only The Waste Electrical and Electronic Equipment (WEEE) mark applies only to countries within the EuropeanUnion (EU) and Norway. Appliances are labeled in accordance with European Directive 20...
Page 150 - Recycling information for Brazil; Declarações de Reciclagem no Brasil; Battery recycling information for Taiwan
If you are a company employee and need to dispose of a Lenovo computer or monitor that is the propertyof the company, you must do so in accordance with the Law for Promotion of Effective Utilization ofResources. Computers and monitors are categorized as industrial waste and should be properly dispos...
Page 151 - Battery recycling information for the European Union; This mark applies only to countries within the European Union (EU).
Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/ECconcerning batteries and accumulators and waste batteries and accumulators...
Page 153 - Appendix D. Ek Bilgiler
Appendix D. Ek Bilgiler 1. İmalatçı ya da ithalatçı firmaya ilişkin bilgiler: Ürünün ithalatçı firması, Lenovo Technology B.V. Merkezi Hollanda Türkiye İstanbul Şubesi’dir. Adresi vetelefonu şöyledir: Uner Plaza Eski Üsküdar YoluErkut Sokak. No: 4 / 1 Kat: 3KozyatağıKadıkoy, İSTANBUL, TürkiyeTel: 90...
Page 155 - Appendix E. Servis istasyonlari; Garanti Hizmetinin Alınabileceği Merkezler; ADANA
Appendix E. Servis istasyonlari Garanti süresi içerisinde müşteri arızalı ürünü aşağıda belirtilen merkezlere teslim ederek garanti hizmetindenyararlanır. Ürün yerinde garanti hizmeti içeriyorsa, bu merkezlerden birine telefon edebilirsiniz. Garanti Hizmetinin Alınabileceği Merkezler ADANA BSD Bilgi...
Page 159 - İZMİR
Novatek Bilgisayar Sistemleri San.ve Tic.Ltd. Şti.Adresi: Raşit Rıza Sokak, Yıldırım İş Hanı, No: 1 Kat: 1Mecidiyeköy İstanbulPosta Kodu: 80300Web Adresi: http://www.novateknoloji.com/Telefon: 212 356 75 77Faks no: 212 356 75 88 Peritus Bilgisayar Sist. Dış Tic.San.Ltd. Şti.Adresi: Ziverbey Eğitim M...
Page 163 - Index
Index A a rescue medium, creating and using 92 Administrator, password 98 antivirus software 8 audio line-in connector 10 audio line-out connector 10 audio subsystem 1 B backup and recovery operations 90 basic troubleshooting 109 battery, replacing 46 boot-block recovery 104 C cable lock, security 2...