Page 3 - Contents
Contents Important safety information . . . . . . v Service and upgrades . . . . . . . . . . . . . v Static electricity prevention . . . . . . . . . . . v Power cords and power adapters . . . . . . . . viExtension cords and related devices . . . . . . . viPlugs and outlets. . . . . . . . . . . . . ....
Page 4 - ii
Replacing the thermal sensor . . . . . . . 66 Replacing the front audio and USBassembly . . . . . . . . . . . . . . . 69 Replacing the WiFi units . . . . . . . . . 70 Installing or removing the rear WiFi antenna . 74 Installing or removing the front WiFi antenna . 76 Replacing the keyboard or mouse ...
Page 5 - iii
Trademarks . . . . . . . . . . . . . . . . 124 Appendix B. Regulatoryinformation . . . . . . . . . . . . . 125 Export classification notice . . . . . . . . . . 125 Electronic emissions notices . . . . . . . . . 125 Federal Communications CommissionDeclaration of Conformity . . . . . . . . 125 Additi...
Page 6 - iv
Page 7 - Important safety information; Setup Guide; reduces the risk of personal injury and damage to your product.; If you no longer have a copy of the; Service and upgrades; Hazardous moving parts. Keep fingers and other body parts away.; Static electricity prevention
Important safety information CAUTION:Before using this manual, be sure to read and understand all the related safety information for thisproduct. Refer to the information in this section and the safety information in the Safety, Warranty, and Setup Guide that you received with this product. Reading ...
Page 8 - Power cords and power adapters; other countries, the suitable types shall be used accordingly.; Extension cords and related devices
or CRU, do not open the static-protective package containing the part until the instructions direct youto install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautionsto avoid static-electricity damage: • Limit your movement. Movement can cause ...
Page 9 - materials or in explosive environments.; vii
Plugs and outlets If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damagedor corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a r...
Page 10 - viii
For your safety and to maintain optimum computer performance, always follow these basic precautionswith your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforat...
Page 11 - Laser compliance statement; might result in hazardous radiation exposure.; Power supply statement; ix
Laser compliance statement CAUTION:When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) areinstalled, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no servic...
Page 13 - Chapter 1. Product overview; Features
Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs providedby Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The informa...
Page 14 - • Internal speaker (installed in some models); Connectivity; • IEEE 1394 adapter (installed in some models); System management features; • Wake on LAN
• Internal speaker (installed in some models) Connectivity • 100/1000 Mbps integrated Ethernet controller • IEEE 1394 adapter (installed in some models) System management features • Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Manageme...
Page 16 - Specifications
Your computer is preinstalled with one of the following operating systems: • Microsoft Windows 7 operating system • Microsoft Windows 8 operating system Operating system(s), certified or tested for compatibility 1 (varies by model type) • Linux ® • Microsoft Windows XP Professional SP 3 Specificatio...
Page 17 - Tools program or from Control Panel.; To access Lenovo programs from Control Panel, click
Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely. Depending onthe Windows operating system preinstalled, the programs might vary. Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system, you can access Lenovo pro...
Page 18 - Accessing Lenovo programs on the Windows 8 operating system; Lenovo Start; An introduction to Lenovo programs; Communications Utility
Table 2. Programs in Control Panel Program Control Panel section Green text in Control Panel Communications Utility Hardware and Sound Lenovo - Web Conferencing Fingerprint Software System and Security Hardware and Sound Lenovo - Fingerprint Reader Lenovo Solution Center System and Security Lenovo -...
Page 20 - after you have launched the SimpleTap program for the first time.; System Update; Locations
The Recovery Media program enables you to restore the contents of the hard disk drive to the factorydefault settings. • Rescue and Recovery The Rescue and Recovery program is a one-button recovery and restore solution that includes a set ofself-recovery tools to help you diagnose computer problems, ...
Page 22 - Locating connectors on the rear of your computer
Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 10 shows the locations of the connectors on the rear of yourcomputer. Some connectors on the rear of your computer are color-coded to help you determine where toconnect the cables on your computer. Figure 2....
Page 24 - Locating components
Locating components Figure 3 “Component locations” on page 12 shows the locations of the various components in yourcomputer. To open the computer cover, see “Opening the computer cover” on page 32. Figure 3. Component locations 1 Heat sink and fan assembly 7 System fan assembly 2 Power supply assemb...
Page 25 - Locating parts on the system board
Locating parts on the system board Figure 4 “System board part locations” on page 13 shows the locations of the parts on the system board. Figure 4. System board part locations 1 4-pin power connector 15 Front panel connector (for connecting LED indicators and power switch) 2 Microprocessor 16 Front...
Page 26 - Locating internal drives
Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to yourcomputer to increase storage capacity and enable your computer to read other types of media. Internaldrives are installed in bays. In this manual, the bays are referred to a...
Page 27 - Machine type and model label; The following is a sample of the machine type and model label.
Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machinetype and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model labe...
Page 29 - Chapter 2. Using your computer; Frequently asked questions; • On the Windows 7 operating system, click; Accessing Control Panel on the Windows 8 operating system; • From the desktop
Chapter 2. Using your computer This chapter provides information on using some of the computer components. Frequently asked questions The following are a few tips that will help you optimize the use of your computer. Can I get my user guide in another language? The user guide is available in various...
Page 31 - Using the wheel mouse; The wheel mouse has the following controls:; Adjusting audio; Mute; “Adding the volume icon to the taskbar” on page 19.; Adding the volume icon to the taskbar
Using the wheel mouse The wheel mouse has the following controls: 1 Primary mouse button Use this button to select or start a program or menu item. 2 Wheel Use the wheel to control the scrolling action of the mouse. The direction in which yourotate the wheel controls the direction of the scrolling a...
Page 33 - Power2Go
• Do not write or stick paper on the disc. • Do not scratch or mark the disc. • Do not place or store the disc in direct sunlight. • Do not use benzene, thinners, or other cleaners to clean the disc. • Do not drop or bend the disc. • Do not insert damaged discs into the drive. Warped, scratched, or ...
Page 35 - Chapter 3. You and your computer; Accessibility and comfort
Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and relocating your computer to othercountries or regions. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.Arrange your ...
Page 36 - When arranging your workspace:
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at acomfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view itwithout having to twist your body. Also, position other equipment you use regularly, such as t...
Page 37 - Registering your computer; Registration; Moving your computer to another country or region
Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contactyou in case of a recall or other severe problem. After you register your computer with Lenovo, you will receivequicker service when you call Lenovo for help. In addition,...
Page 38 - Replacement power cords
Replacement power cords If you relocate your computer to a country or region that uses an electrical outlet style different from thetype you are currently using, you will have to purchase either electrical plug adapters or new power cords.You can order power cords directly from Lenovo. For power cor...
Page 39 - Security features; Security
Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. Security features The following security features are available on your computer: • Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset ma...
Page 40 - Attaching an integrated cable lock; Kensington; Using passwords
Attaching an integrated cable lock An integrated cable lock, sometimes referred to as the Kensington lock, can be used to secure yourcomputer to a desk, table, or other non-permanent fixture. The cable lock attaches to the integrated cablelock slot at the rear of your computer and is operated with a...
Page 43 - Chapter 5. Installing or replacing hardware; Handling static-sensitive devices; • Do not place the part on the computer cover or other metal surface.; Installing or replacing hardware; Use only computer parts provided by Lenovo.; Installing external options
Chapter 5. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removedfrom the computer and y...
Page 44 - Opening the computer cover; To open the computer cover, do the following:; Removing and reinstalling the front bezel; To remove and reinstall the front bezel, do the following:
Opening the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section provides instructions on how to open the computer cover. CAUTION: Turn off the computer and wait three to five minutes to l...
Page 46 - Accessing the system board components and drives; To access the system board components and drives, do the following:
4. To reinstall the front bezel, align the other three plastic tabs on the bottom of the front bezel with the corresponding holes in the chassis, then pivot the front bezel inward until it snaps into position. Figure 10. Reinstalling the front bezel What to do next: • To work with another piece of h...
Page 47 - “Replacing the optical drive” on page 49.; Installing or replacing a memory module; To install or replace a memory module, do the following:
6. Pivot the optical drive bay upward to access the system board components and the cables. See “Replacing the optical drive” on page 49. Installing or replacing a memory module Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety informat...
Page 48 - module out of the memory slot.; want to install the memory module.
• If you are replacing an old memory module, open the retaining clips and gently pull the memory module out of the memory slot. Figure 11. Removing a memory module • If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. F...
Page 49 - Installing or replacing a PCI card
10. Position the new memory module over the memory slot. Ensure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 13. Installing a memory module What to do next: •...
Page 50 - amount until it is removed from the card slot.
Figure 14. Removing a PCI card Notes: a. The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. b. If the card is held in place by a retaining latch, press the card retaining latch 1 as shown to disengage ...
Page 51 - closed position. See “Locating parts on the system board” on page 13.; Installing or replacing the card reader; on page 39. For replacement, see “Replacing the card reader” on page 42.; Installing the card reader; To install the card reader, do the following:
6. Install the new card into the appropriate card slot on the system board and rotate the card retainer to the closed position. See “Locating parts on the system board” on page 13. Figure 15. Installing the PCI card What to do next: • To work with another piece of hardware, go to the appropriate sec...
Page 54 - Replacing the card reader; To replace the card reader, do the following:
Replacing the card reader To replace the card reader, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Open the computer ...
Page 55 - the bracket with the corresponding hole in the chassis.
9. Install the card reader bracket to the chassis. Then push the bracket to the left to align the screw hole in the bracket with the corresponding hole in the chassis. Figure 20. Installing the card reader Chapter 5 . Installing or replacing hardware 43
Page 56 - parts on the system board” on page 13.; Replacing the battery
10. Install the screw to secure the card reader bracket to the chassis. Figure 21. Installing the screw that secures the card reader 11. Reconnect the card reader cable to one of the USB connectors on the system board. See “Locating parts on the system board” on page 13. 12. Pivot the optical drive ...
Page 57 - Installing the solid-state drive
Refer to the “Lithium coin cell battery notice” in the Safety, Warranty, and Setup Guide for information about replacing and disposing of the battery. To replace the battery, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Open the computer cover...
Page 58 - drive to the adapter.; and align pin
To install the solid-state drive, do the following: 1. Install the solid-state drive into the adapter. Then, install the four screws to secure the solid-state drive to the adapter. Figure 24. Installing the solid-state drive into the adapter 2. To install the solid-state drive with the adapter into ...
Page 59 - Replacing the hard disk drive; To replace the hard disk drive, do the following:; disk drive from the chassis.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 79. Replacing the hard disk drive Attention: Do not open your computer or attempt any repair before reading and un...
Page 60 - on the bracket with the corresponding holes in the hard disk drive.
6. Flex the retaining clips as shown to remove the hard disk drive from the bracket. Figure 27. Removing the hard disk drive from the bracket 7. To install a new hard disk drive into the bracket, flex the bracket and align pin 1 , pin 2 , pin 4 , and pin 5 on the bracket with the corresponding holes...
Page 61 - Insert the two retaining clips; Replacing the optical drive; To replace the optical drive, do the following:
9. Insert the two retaining clips 1 of the hard disk drive bracket into the corresponding holes in the side of the optical drive bay, and then pivot the hard disk drive and bracket downwards until the harddisk drive bracket snaps into position. Figure 28. Installing the hard disk drive What to do ne...
Page 63 - Press the optical drive lock
7. Press the optical drive lock 1 and slide the optical drive out of the rear of the drive bay assembly. Figure 30. Removing the old optical drive 8. Install the optical drive retainer on the side of the new optical drive. Figure 31. Installing the optical drive retainer Chapter 5 . Installing or re...
Page 64 - Replacing the heat sink and fan assembly; To replace the heat sink and fan assembly, do the following:
9. Slide the new optical drive into the drive bay until it snaps into position. Figure 32. Installing a new optical drive 10. Connect the signal cable and the power cable to the rear of the optical drive. What to do next: • To work with another piece of hardware, go to the appropriate section. • To ...
Page 67 - Replacing the power supply assembly
10. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until the two screw holes in the heat sink fan duct are aligned with those in the heat sink and fan assembly. Installthe two screws to secure the heat sink fan duct. Figure 35. Installing the heat sink fan duc...
Page 68 - To replace the power supply assembly, do the following:
Hazardous moving parts. Keep fingers and other body parts away. CAUTION:Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this labelattached. There are no serviceable par...
Page 71 - power supply clip; Use only screws provided by Lenovo.
7. At the rear of the computer, remove the three screws that secure the power supply assembly. Press the power supply clip 1 downward to release the power supply assembly and then slide the power supply assembly to the front of the computer. Lift the power supply assembly out of the computer. Figure...
Page 72 - Replacing the microprocessor; To replace the microprocessor, do the following:
11. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until the two screw holes in the heat sink fan duct are aligned with those in the heat sink and fan assembly. Installthe two screws to secure the heat sink fan duct. Figure 40. Installing the heat sink fan duc...
Page 75 - Replacing the cover presence switch; To replace the cover presence switch, do the following:
13. Reconnect all cables that were disconnected from the system board. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 79. Replacing the cover presence switch Attention: Do not o...
Page 76 - with the corresponding hole in the chassis.; Replacing the internal speaker; The internal speaker is only available in some models.
7. Position the new cover presence switch so that the screw hole in the cover presence switch is aligned with the corresponding hole in the chassis. 8. Install the screw to secure the cover presence switch to the chassis. Figure 45. Installing the new cover presence switch 9. Reconnect the cover pre...
Page 78 - Replacing the thermal sensor; To replace the thermal sensor, do the following:
Figure 47. Installing the new internal speaker 9. Reconnect the internal speaker cable to the system board. See “Locating parts on the system board” on page 13. 10. Reinstall the cover presence switch. See “Replacing the cover presence switch” on page 63. 11. Reinstall the front bezel. See “Removing...
Page 81 - Replacing the front audio and USB assembly
Replacing the front audio and USB assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section provides instructions on how to replace the front audio and USB assembly. To replace the front audio and US...
Page 82 - Replacing the WiFi units; Removing the WiFi adapter card
10. Reconnect the front USB and front audio cables to the system board. See “Locating parts on the system board” on page 13. 11. Reinstall the front bezel. See “Removing and reinstalling the front bezel” on page 32. What to do next: • To work with another piece of hardware, go to the appropriate sec...
Page 83 - small amount until it is removed from the card slot.; Removing the WiFi card module; To remove the WiFi card module, do the following:
4. Grasp the WiFi adapter card that is currently installed and gently pull it out of the slot. Figure 51. Removing the WiFi adapter card Note: The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. Removin...
Page 84 - Installing the WiFi units; To install the WiFi units, do the following:
2. Remove the two screws that secure the WiFi card module to the WiFi adapter card. Figure 53. Removing the screws that secure the WiFi card module 3. Pull the WiFi card module out of the mini PCI Express slot to remove it from the WiFi adapter card. Figure 54. Removing the WiFi card module Installi...
Page 85 - the WiFi card module to the WiFi adapter card.
1. Insert the WiFi card module into the mini PCI Express slot, and then install the two screws to secure the WiFi card module to the WiFi adapter card. Figure 55. Installing the WiFi card module 2. Connect the front antenna cable and rear antenna cable to the WiFi card module. Figure 56. Connecting ...
Page 86 - the system board” on page 13.; Installing or removing the rear WiFi antenna; Installing the rear WiFi antenna; To install the rear WiFi antenna, do the following:
3. Install the WiFi adapter card into the PCI Express x1 slot on the system board. See “Locating parts on the system board” on page 13. 4. Pivot the card latch to the closed position to secure the WiFi adapter card. Figure 57. Installing the WiFi adapter card What to do next: • To work with another ...
Page 87 - Removing the rear WiFi antenna; To remove the rear WiFi antenna, do the following:
Figure 58. Installing the rear WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 79. Removing the rear WiFi antenna To remove the rear WiFi antenna, do...
Page 88 - Installing or removing the front WiFi antenna; Installing the front WiFi antenna; To install the front WiFi antenna, do the following:
3. Hold the thicker end of the rear WiFi antenna and unscrew the WiFi antenna from the rear of the computer. Figure 59. Removing the rear WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Compl...
Page 89 - hole in the front panel.
Figure 60. Peeling off the paper that protects the stickers 6. Stick the front antenna to the front panel as shown. Then insert the front antenna cable through the hole in the front panel. Figure 61. Installing the front WiFi antenna Chapter 5 . Installing or replacing hardware 77
Page 90 - Connect the front antenna cable to the WiFi card module.; Removing the front WiFi antenna; To remove the front WiFi antenna, do the following:
7. Connect the front antenna cable to the WiFi card module. 8. Reinstall the hard disk drive. See “Replacing the hard disk drive” on page 47. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the...
Page 91 - Replacing the keyboard or mouse; To replace the keyboard or mouse, do the following:; Completing the parts replacement; chassis to avoid interference with closing the computer cover.
Replacing the keyboard or mouse Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section provides instructions on how to replace the keyboard or mouse. To replace the keyboard or mouse, do the following: 1. ...
Page 92 - Obtaining device drivers
8. To update your configuration, see Chapter 7 “Using the Setup Utility program” on page 89. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives. Obt...
Page 93 - Chapter 6. Recovery information; Recovery information for the Windows 7 operating system
Chapter 6. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. • “Recovery information for the Windows 7 operating system” on page 81 • “Recovery information for the Windows 8 operating system” on page 87 Recovery information for the Windows 7 oper...
Page 94 - Creating recovery media; Start; Using recovery media; Performing backup and recovery operations; Performing a backup operation
Creating recovery media This section provides instructions on how to create recovery media on different operating systems. Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, c...
Page 95 - Performing a recovery operation; In the Rescue and Recovery main window, click the; Using the Rescue and Recovery workspace; To start the Rescue and Recovery workspace, do the following:
1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore . The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click Back up your hard drive and select backu...
Page 96 - Creating and using a rescue medium; Creating a rescue medium
2. Turn on your computer. When you see the logo screen, press Enter, and then press F11 to enter the Rescue and Recovery workspace. 3. If you have set a Rescue and Recovery password, type your password when prompted. The Rescue and Recovery workspace opens after a short delay. Note: If the Rescue an...
Page 97 - Reinstalling preinstalled applications and device drivers; Reinstalling preinstalled applications
2. Repeatedly press and release the F12 key when turning on the computer. When the Please select boot device window opens, release the F12 key. 3. In the Please select boot device window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts. When the resc...
Page 98 - Reinstalling software programs; To reinstall the program, do one of the following:; Reinstalling device drivers
Reinstalling software programs If a software program you installed on your computer is not working correctly, you might need to removeand reinstall it. Reinstalling overwrites the existing programs files and usually fixes any problems thatyou might have had with that program. To remove a program in ...
Page 99 - Recovery information for the Windows 8 operating system; To refresh your computer, do the following:
Recovery information for the Windows 8 operating system This section provides information about the recovery solutions provided on computers preinstalled with theWindows 8 operating system. Refreshing your computer If your computer does not perform well and the problem might be caused by a recently ...
Page 101 - Chapter 7. Using the Setup Utility program; Starting the Setup Utility program; To start the Setup Utility program, do the following:; Viewing and changing settings
Chapter 7. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardlessof which operating system you are using. However, the operating system settings might override any similarsettings in the Setup Utility program. Star...
Page 106 - Exiting the Setup Utility program
2. From the Setup Utility program main menu, select Power . 3. Select Intelligent Cooling Engine (ICE) . The Intelligent Cooling Engine (ICE) window is displayed. 4. Select ICE Thermal Alert . The ICE Thermal Alert window is displayed. 5. Select Enabled or Disabled as desired. 6. Press F10 to save c...
Page 107 - Chapter 8. Updating system programs; Using system programs; disc from the optical drive.
Chapter 8. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POSTand BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include thePOST, the BIOS, an...
Page 109 - Chapter 9. Preventing problems; Keeping your computer current
Chapter 9. Preventing problems This chapter provides information that can help you avoid common problems and keep your computerrunning smoothly. Keeping your computer current In some situations you may find it necessary to have the most current software programs, device drivers, oroperating system. ...
Page 111 - Cleaning your computer; Computer; Cleaning a flat-panel monitor surface
Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-freeoperation. CAUTION:Be sure to turn off the computer and monitor power switches before cleaning the computer andmonitor screen. Computer Use only mild cleaning solutions and...
Page 112 - Cleaning a glass-screen surface; Good maintenance practices
Many computer supply stores carry the special cleaning fluids for displays. Use cleaning fluids developed forLCD displays only. First apply the fluid to a lint-free, soft cloth, then clean the LCD display. Some computersupply stores carry pre-moistened towelettes for LCD maintenance. Cleaning a glas...
Page 113 - Chapter 10. Troubleshooting and diagnostics; Basic troubleshooting; telephone numbers, refer to the
Chapter 10. Troubleshooting and diagnostics This chapter provides information about diagnosing and troubleshooting computer problems. If yourcomputer problem is not described here, see Chapter 11 “Getting information, help, and service” on page119 for additional troubleshooting resources. Basic trou...
Page 114 - Troubleshooting procedure; • For Windows 7: Click; Troubleshooting
Symptom Action The operating system does notstart. Verify that: • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information,see “Selecting a startup device” on page 92. The computer beeps multipletimes b...
Page 115 - Audio problems; No audio in Windows; On
1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, ensure that you review and follow the electrical safety information provided with yourcomputer. For your safety, do not operate the computer with the cover removed. 2. Run the diagnostic...
Page 116 - CD problems
Note: When external-speaker or headphone cables are attached to the audio connector, the internal speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion slots,the audio function built into the system board is disabled; use the audio jacks on the ada...
Page 117 - A CD or DVD does not work; DVD problems; Black screen instead of DVD video
An audio disc or AutoPlay-enabled disc does not automatically play when it isinserted into a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted intoa CD drive. Actions: • If you have multiple CD or DVD drives installed (or a combination of CD and...
Page 119 - All or some keys on the keyboard do not work
• On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, ensure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technicalassistance, see Chapter 11 “Getting information, help, an...
Page 120 - The mouse or pointing device does not work
3. Click Devices and Printers . 4. Double-click USB Enhanced Performance Keyboard . The USB Enhanced Performance Keyboard Customization program starts. If these actions do not correct the problem, have the computer and keyboard serviced. See Chapter 11“Getting information, help, and service” on page...
Page 121 - Monitor problems; Wrong characters appear on the screen
Action: If the Transceiver Communications LED is not on, reconnect the transceiver and the keyboard. Monitor problems Note: Many monitors have status-indicator lights and built-in controls for adjusting brightness, contrast, width, height, and other picture adjustments. However, the controls vary fr...
Page 122 - The image is discolored; Networking problems
Actions: • The monitor might be operating in a low-refresh rate display mode. Set the monitor to the highest, noninterlaced refresh rate supported by your monitor and the video controller in your computer. Attention: Using a resolution or refresh rate that is not supported by your monitor might dama...
Page 123 - Ethernet problems
Ethernet problems For Ethernet problems, select your symptom from the following list: • “Your computer cannot connect to the network” on page 111 • “The adapter stops working for no apparent reason” on page 111 • “If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the con...
Page 124 - The Wake on LAN feature is not working; • Ensure that WOL is enabled in the BIOS Setup Utility program.; A wireless LAN problem; Action: The WAN card is not supported on this computer. Remove it.
Action: The network driver files may be corrupt or missing. Update the driver by referring to the “Solution”description for the procedure to ensure that the correct device driver is installed. The Wake on LAN feature is not working Symptom: The Wake on LAN (WOL) feature is not working. Actions: • En...
Page 125 - Bluetooth problem; Option problems; An option that was just installed does not work
Bluetooth problem Symptom: Sound does not come from the Bluetooth headset or headphone but comes from the localspeaker even though the headset or headphone is connected using the Headset profile or AV profile. Action: Do the following: 1. Exit the application that uses the sound device (for example,...
Page 126 - Performance and lockup problems; Insufficient free hard disk drive space
– All external SCSI options are turned on. External SCSI options must be turned on before the computer is turned on. For more information, see your SCSI documentation. • Verify that the option and any required device drivers are installed correctly. If these actions do not correct the problem, run t...
Page 127 - Printer problems
4. Click Clean up system files . 5. Click the More Options tab. 6. In the Programs and Features area, click the Clean up button. 7. A list of installed programs is displayed. Select the program that you want to remove. Click Uninstall/Change . • Clean out your Inbox, Sent Items, and Deleted Items fo...
Page 128 - The printer is turned on and is online.; Serial port problems; Select your symptom from the following list:; When using a sort feature, dates do not sort in the correct order
Actions: Verify that: 1. The printer is turned on and is online. 2. Paper is loaded correctly. 3. The printer signal cable is securely connected to the correct parallel, serial, or USB connector on the computer. Note: Non-IEEE-approved printer signal cables might cause unpredictable problems. 1. Any...
Page 129 - Software does not work as expected; USB problems
Software does not work as expected Symptom: Software does not work as expected. Actions: • Most software programs have built-in help systems that provide instructions for most tasks. If you are having difficulty performing a specific task within a software program, refer to the help system for thatp...
Page 130 - Lenovo Solution Center
If these actions do not correct the problem, run the Lenovo Solution Center program to test the USBconnector. If the USB device came with its own diagnostics, run those diagnostics against the USB device.If you need technical assistance, see Chapter 11 “Getting information, help, and service” on pag...
Page 132 - Problem determination
• Access the online manuals for your products. • Access the Lenovo Limited Warranty. • Access troubleshooting and support information for your computer model and other supported products. • Find the service and support phone numbers for your country or region. • Find a Service Provider located near ...
Page 133 - Engineering Change management; - There might be changes that are required after a product has; Using other services; Warranty; the instructions on the screen.; Purchasing additional services
• Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to yourhardware available. These items are not covered by the warranty:• Replacement or use of parts not manufactu...
Page 136 - Trademarks; AMD is a trademark of Advance Micro Devices, Inc.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: LenovoThe Lenovo logoRescue and RecoveryThinkCentreThinkVantage Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies. AMD is a trademark of Advance Micro Device...
Page 137 - Appendix B. Regulatory information; Export classification notice; Industry Canada Class B emission compliance statement; This Class B digital apparatus complies with Canadian ICES-003.
Appendix B. Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an ExportClassification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoedcountries in the EAR E1 country l...
Page 139 - For additional regulatory information, refer to the; User Guides and Manuals
Japanese VCCI Class B statement Japan compliance statement for products which connect to the power mains with rated currentless than or equal to 20 A per phase Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Additional regulatory information For addit...
Page 141 - Appendix C. WEEE and recycling information; Important WEEE information
Appendix C. WEEE and recycling information Important WEEE information The WEEE marking on Lenovo products applies to countries with WEEE and e-waste regulations (for example,European Directive 2002/96/EC, India E-Waste Management & Handling Rules, 2011). Appliances arelabeled in accordance with ...
Page 142 - Recycling information for Brazil; Declarações de Reciclagem no Brasil; Battery recycling information for Taiwan
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the propertyof the company, you must do so in accordance with the Law for Promotion of Effective Utilization ofResources. Computers and monitors are...
Page 143 - Battery recycling information for the European Union; This mark applies only to countries within the European Union (EU).
Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/ECconcerning batteries and accumulators and waste batteries and accumulators...
Page 146 - India RoHS
India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. 134 ThinkCentre User Guide
Page 147 - Appendix E. ENERGY STAR model information; ENERGY STAR
Appendix E. ENERGY STAR model information ENERGY STAR ® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products andpractices. Lenovo is proud to offer our customers product...
Page 149 - Index
Index A a rescue medium, creating and using 84 accessing system board components and drives 34 Administrator, password 90 audio line-in connector 11 audio line-out connector 11 audio subsystem 1 B backup and recovery operations 82 basic troubleshooting 101 battery, replacing 44 boot-block recovery 9...