Lenovo M83- User Manual

Important safety information CAUTION:Before using this manual, be sure to read and understand all the related safety information for thisproduct. Refer to the information in this section and the safety information in the Safety, Warranty, and Setup Guide that you received with this product. Reading ...

or CRU, do not open the static-protective package containing the part until the instructions direct youto install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautionsto avoid static-electricity damage: • Limit your movement. Movement can cause ...

Plugs and outlets If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damagedor corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a r...

For your safety and to maintain optimum computer performance, always follow these basic precautionswith your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforat...

Laser compliance statement CAUTION:When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) areinstalled, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no servic...

Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs providedby Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The informa...

Specifications This section lists the physical specifications for your computer. Dimensions Width: 102 mm (4.02 inches) Height: 338 mm (13.31 inches) Depth: 375 mm (14.76 inches) Weight Maximum configuration as shipped: 7.8 kg (17.20 lb) Environment • Air temperature: Operating: 10°C to 35°C (50°F t...

Note: If a program icon in the Lenovo ThinkVantage Tools program navigation window is dimmed, it indicates that you need to install the program manually. To install the program manually, double-click theprogram icon. Then, follow the instructions on the screen. When the installation process complete...

Table 2. Programs in Control Panel (continued) Program Control Panel section Green text in Control Panel System Update System and Security Lenovo - Update and Drivers View Management Utility System and Security Note: Depending on your computer model, some of the programs might not be available. Acce...

The SimpleTap program provides you with a quick way to customize some basic computer settings suchas muting the speakers, adjusting the volume, locking the computer operating system, launching aprogram, opening a Web page, opening a file, and so on. You also can use the SimpleTap program toaccess th...

Locating connectors, controls, and indicators on the front of yourcomputer Figure 1 “Front connector, controls, and indicator locations” on page 10 shows the locations of theconnectors, controls, and indicators on the front of your computer. Figure 1. Front connector, controls, and indicator locatio...

Locating components Figure 4 “Component locations” on page 14 shows the locations of the various components in yourcomputer. To remove the computer cover, see “Removing the computer cover” on page 36. Figure 4. Component locations 1 Heat sink and fan assembly 8 System fan assembly 2 Power supply ass...

Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to yourcomputer to increase storage capacity and enable your computer to read other types of media. Internaldrives are installed in bays. When installing or replacing an internal d...

Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machinetype and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model labe...

Chapter 2. Using your computer This chapter provides information on using some of the computer components. Frequently asked questions The following are a few tips that will help you optimize the use of your computer. Can I get my user guide in another language? The user guide is available in various...

Using the keyboard Depending on your model, your computer comes with either a standard keyboard or a fingerprint readerkeyboard. The Microsoft Windows shortcut keys are provided on both keyboard types. This section provides information about the following topics: • “Using Windows shortcut keys” on p...

Using the wheel mouse The wheel mouse has the following controls: 1 Primary mouse button Use this button to select or start a program or menu item. 2 Wheel Use the wheel to control the scrolling action of the mouse. The direction in which yourotate the wheel controls the direction of the scrolling a...

• Do not write or stick paper on the disc. • Do not scratch or mark the disc. • Do not place or store the disc in direct sunlight. • Do not use benzene, thinners, or other cleaners to clean the disc. • Do not drop or bend the disc. • Do not insert damaged discs into the drive. Warped, scratched, or ...

Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and relocating your computer to othercountries or regions. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.Arrange your ...

Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at acomfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view itwithout having to twist your body. Also, position other equipment you use regularly, such as t...

Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contactyou in case of a recall or other severe problem. After you register your computer with Lenovo, you will receivequicker service when you call Lenovo for help. In addition,...

Attaching a Kensington-style cable lock You can use a Kensington-style cable lock to secure your computer to a desk, table, or other non-permanentfixture. The cable lock attaches to the security-lock slot at the rear of your computer and is operated with akey or combination depending on the type sel...

Attaching a cable lock You can use a cable lock to secure devices, such as the keyboard and the mouse, by locking the devicecables to your computer. The cable lock attaches to the cable-lock slots on the rear of your computer. See“Locating connectors on the rear of your computer” on page 10. To inst...

Chapter 5. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Note: Note: Depending on the model, your computer might look slightly different from the illustrations in this chapter. Handling static-sensitive devices Do not ope...

Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes t...

Accessing the system board components and drives Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section provides instructions on how to access the system board components and drives. To access the system b...

• If you are installing a PCI card, remove the appropriate metal slot cover. • If you are replacing an old PCI card, grasp the old card that is currently installed and gently pull it out of the slot. Figure 16. Removing a PCI card Notes: a. The card fits tightly into the card slot. If necessary, alt...

6. Install the new card into the appropriate card slot on the system board and rotate the card retainer to the closed position. See “Locating parts on the system board” on page 14. Figure 17. Installing a PCI card What to do next: • To work with another piece of hardware, go to the appropriate secti...

To install or replace a memory module, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “R...

• If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 20. Opening the retaining clips 9. Position the new memory module over the memory slot. Ensure that the notch 1 on the new memory module is aligned with the k...

7. Press the optical drive lock 1 on the right side of the drive bay assembly and slide the optical drive out of the rear of the bay. Figure 23. Removing the optical drive 8. Remove the optical drive retainer from the side of the old optical drive and install it on the side of the new optical drive....

9. Slide the new optical drive into the drive bay until it snaps into position. Figure 25. Installing the optical drive 10. Connect the signal cable and the power cable to rear of the new optical drive. What to do next: • To work with another piece of hardware, go to the appropriate section. • To co...

4. Press the retaining clip 1 in the direction as shown and pivot the drive bay assembly upward at the same time. Figure 26. Pivoting the drive bay assembly upward 5. Install the new card reader assembly into the card reader drive bay until it snaps into position. Then, push the new card reader asse...

6. Install the screw to secure the card reader assembly to the chassis. Figure 28. Installing the screw to secure the card reader assembly 7. Connect the cable of the new card reader assembly to the front USB connector 1 on the system board. See “Locating parts on the system board” on page 14 8. Bef...

4. Press the retaining clip 1 in the direction as shown and pivot the drive bay assembly upward at the same time. Figure 30. Pivoting the drive bay assembly upward 5. Disconnect the card reader cable from the system board. 6. Remove the screw that secures the card reader assembly. Push the card read...

Installing or replacing the front USB assembly This section provides instructions on how to install or replace the front USB assembly. Note: The front USB assembly is only available in some models. Installing the front USB assembly Attention: Do not open your computer or attempt any repair before re...

7. Install the screw to secure the front USB assembly to the chassis. Figure 37. Installing the screw to secure the front USB assembly 8. Connect the cable of the new front USB assembly to the front USB connector 1 on the system board. See “Locating parts on the system board” on page 14 9. Before yo...

4. Press the retaining clip 1 in the direction as shown and pivot the drive bay assembly upward at the same time. Figure 39. Pivoting the drive bay assembly upward 5. Disconnect the front USB assembly cable from the system board. 6. Remove the screw that secures the front USB assembly. Push the fron...

7. Install the new front USB assembly into the card reader drive bay until it snaps into position. Then, push the new front USB assembly to the left until the screw hole in the metal bracket of the front USBassembly is aligned with the corresponding hole in the chassis. Figure 41. Installing the fro...

Replacing the battery Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. Your computer has a special type of memory that maintains the date, time, and settings for built-in features,such as parallel-port assignment...

Note: When the computer is turned on for the first time after replacing the battery, an error message might be displayed. This is normal after replacing the battery. 10. Turn on the computer and all attached devices. 11. Use the Setup Utility program to set the date, time, and any passwords. See Cha...

8. Install the new mSATA solid-state drive into the card reader drive bay until it snaps into position. Then, push the new mSATA solid-state drive to the left until the screw hole in the metal bracket of the mSATAsolid-state drive is aligned with the corresponding hole in the chassis. Figure 48. Ins...

7. Remove the two screws that secure the mSATA solid-state drive. Figure 51. Removing the screws that secure the mSATA solid-state drive 8. Pull the mSATA solid-state drive out of the mini PCI Express slot on the storage converter. Figure 52. Removing the mSATA solid-state drive from the storage con...

Replacing the power supply assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section provides instructions on how to replace the power supply assembly. Although there are no moving parts in your comp...

4. Gently pivot the two plastic retaining clips that secure the heat sink fan duct outward, and then lift the heat sink fan duct out of the chassis. Figure 56. Removing the heat sink fan duct 5. Press the retaining clip 1 in the direction as shown and pivot the drive bay assembly upward at the same ...

8. At the rear of the computer, remove the three screws that secure the power supply assembly. Press the retaining clip 1 downward and slide the power supply assembly to the front of the computer. Then, lift the power supply assembly out of the computer. 3 4 5 6 7 8 Figure 58. Removing the power sup...

11. Connect the new power supply assembly cables to all drives and the system board. See “Locating parts on the system board” on page 14. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the par...

Figure 62. Removing the heat sink and fan assembly 11. Connect the cable of the new heat sink and fan assembly to the microprocessor fan connector on the system board. See “Locating parts on the system board” on page 14. 12. Position the heat sink fan duct on the top of the new heat sink and fan ass...

What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 103. Replacing the microprocessor Attention: Do not open your computer or attempt any repair before reading and un...

7. Lift the small handle 1 and open the retainer 2 to access the microprocessor 3 . Figure 65. Accessing the microprocessor 8. Carefully lift the microprocessor straight up and out of the microprocessor socket. Figure 66. Removing the microprocessor Notes: • Your microprocessor and socket might look...

11. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches 1 on it with the tabs 2 in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket. Note: The small triangle 3 on one corner...

7. Put the new cover presence switch into the hole and press it down until it snaps into position. Note: Note the orientation of the cover presence switch. Figure 69. Installing the cover presence switch 8. Connect the cable of the new cover presence switch to the cover presence switch connector on ...

9. To install a new hard disk drive into the blue bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board 5 on the bottom of the hard disk drive. Figure 72. Installing the hard disk drive...

Installing the secondary hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. To install the secondary hard disk drive, do the following: 1. Remove all media from the drives and turn off all attached ...

Replacing the secondary hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section provides instructions on how to replace the secondary hard disk drive. To replace the secondary hard disk driv...

7. Pull the blue handle to slide the secondary hard disk drive out of the carrier. 3 4 5 6 7 8 Figure 82. Removing the secondary hard disk drive 8. To install a new hard disk drive into the blue bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the correspondi...

9. Slide the new secondary hard disk drive into the carrier until it snaps into position. 3 4 5 6 7 8 Figure 84. Installing the secondary hard disk drive 10. Connect the signal cable and the power cable to the primary hard disk drive and the new secondary hard disk drive. What to do next: • To work ...

1. Install the solid-state drive into the adapter. Then, install the four screws to secure the solid-state drive to the adapter. Figure 85. Installing the solid-state drive into the adapter 2. To install the adapter with a solid-state drive into the blue bracket, flex the bracket and align pin 1 , p...

Replacing the front fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section provides instructions on how to replace the front fan assembly. To replace the front fan assembly, do the following: ...

6. The front fan assembly is attached to the chassis by four rubber mounts. Remove the front fan assembly by breaking or cutting the rubber mounts and gently pulling the front fan assembly out of the chassis. Note: The new front fan assembly comes with four new rubber mounts attached. 3 4 5 6 7 8 Fi...

What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 103. Replacing the front audio and USB assembly Attention: Do not open your computer or attempt any repair before ...

7. Remove the screw that secures the front audio and USB assembly. Then, remove the front audio and USB assembly from the chassis. Figure 91. Removing the front audio and USB assembly 8. Install the new front audio and USB assembly into the chassis until it snaps into position. Then, push the new fr...

• To complete the installation or replacement, go to “Completing the parts replacement” on page 103. Replacing the internal speaker Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section provides instructi...

6. Press the tab 1 on the inner side of the front panel and slide the internal speaker towards the front fan assembly to remove it. Figure 94. Removing the internal speaker 7. Align the new internal speaker with the four metal clips 1 on the inner side of the front panel, and then slide the internal...

8. Connect the cable of the new internal speaker to the internal speaker connector on the system board. See “Locating parts on the system board” on page 14. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to ...

7. On the inner side of the front panel, press the left retaining clip 1 that secures the plastic holder of the thermal sensor as shown and then push the clip out of the outer side of the front panel. Then, disengagethe plastic holder holding the thermal sensor from the chassis. Figure 97. Removing ...

9. Insert the connector and cable of the new thermal sensor into the hole 1 in the chassis. Then, align the two tabs on the plastic holder holding the thermal sensor with the two holes 1 and 2 in the chassis, and push the plastic holder until it snaps into position. Figure 98. Installing the thermal...

Removing the Wi-Fi adapter card To remove the Wi-Fi adapter card, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove...

5. Rotate the PCI card retainer to the open position. Grasp the Wi-Fi adapter card that is currently installed and gently pull it out of the slot. Note: The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slo...

3. Pull the Wi-Fi card module out of the mini PCI Express slot. Figure 103. Removing the Wi-Fi card module Installing the Wi-Fi units To install the Wi-Fi units, do the following: 1. Carefully insert the Wi-Fi card module into the mini PCI Express slot at an angle of about 20 degrees. Ensure that th...

4. Install the Wi-Fi adapter card into the PCI Express x1 slot on the system board. Then, rotate the PCI card retainer to the closed position. See “Locating parts on the system board” on page 14. Figure 107. Installing the Wi-Fi adapter card 5. If the installed Wi-Fi card module supports the Bluetoo...

Installing the rear Wi-Fi antenna Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. To install the rear Wi-Fi antenna, do the following: 1. Remove all media from the drives and turn off all attached devices and th...

5. Install the rear Wi-Fi antenna to the rear Wi-Fi antenna cable connector. Then, adjust the angle of the rear Wi-Fi antenna to prevent accidental breakage of the antenna. 3 4 5 6 7 8 3 4 5 6 7 8 3 4 5 6 7 8 Figure 111. Installing the rear Wi-Fi antenna 6. Connect the rear Wi-Fi antenna cable to th...

4. Hold the thicker end of the rear Wi-Fi antenna and unscrew the Wi-Fi antenna from the rear of the computer. 3 4 5 6 7 8 Figure 112. Removing the rear Wi-Fi antenna 5. Remove the Wi-Fi adapter card. See “Removing the Wi-Fi adapter card” on page 92. 6. Remove the rear Wi-Fi antenna nut 3 and rear W...

6. Stick the front Wi-Fi antenna to the front panel and then insert its cable through the corresponding hole in the front panel as shown. Figure 116. Installing the front Wi-Fi antenna 7. Connect the front Wi-Fi antenna cable to the Wi-Fi card module. See “Replacing the Wi-Fi units” on page 91. What...

4. Press the retaining clip 1 in the direction as shown and pivot the drive bay assembly upward at the same time. Figure 117. Pivoting the drive bay assembly upward 5. Disconnect the front Wi-Fi antenna cable from the Wi-Fi card module. 6. Remove the front Wi-Fi antenna and pull out the antenna cabl...

This section provides instructions on how to replace the keyboard or mouse. To replace the keyboard or mouse, do the following: 1. Disconnect the old keyboard cable or mouse cable from the computer. 2. Connect a new keyboard or mouse to one of the USB connectors on the computer. Depending on where y...

6. Reconnect the external cables and power cords. See “Locating connectors on the rear of your computer” on page 10. 7. To update the configuration of your computer, refer to Chapter 7 “Using the Setup Utility program” on page 115. Note: In most areas of the world, Lenovo requires the return of the ...

Chapter 6. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. • “Recovery information for the Windows 7 operating system” on page 107 • “Recovery information for the Windows 8 operating system” on page 113 Recovery information for the Windows 7 op...

Creating recovery media This section provides instructions on how to create recovery media. Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Len...

1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore . The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click Back up your hard drive and select backu...

2. Turn on your computer. When you see the logo screen, press Enter, and then press F11 to enter the Rescue and Recovery workspace. 3. If you have set a Rescue and Recovery password, type your password when prompted. The Rescue and Recovery workspace opens after a short delay. Note: If the Rescue an...

1. Attach the USB hard disk drive to one of the USB connectors on your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Please select boot device window opens, release the F12 key. 3. In the Please select boot device window, select the USB hard disk drive ...

Note: If you need updated device drivers, see “Getting the latest device drivers for your computer” on page 123 for more information. Reinstalling software programs If a software program you installed on your computer is not working correctly, you might need to removeand reinstall it. Reinstalling o...

It is important to create a rescue medium and a set of recovery media as early as possible and store themin a safe place for future use. Recovery information for the Windows 8 operating system This section provides information about the recovery solutions provided on computers preinstalled with theW...

Chapter 7. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardlessof which operating system you are using. However, the operating system settings might override any similarsettings in the Setup Utility program. Star...

2. From the Setup Utility program main menu, select Power . 3. Select Intelligent Cooling Engine (ICE). The Intelligent Cooling Engine (ICE) window is displayed. 4. Select ICE Thermal Alert . The ICE Thermal Alert window is displayed. 5. Select Enabled or Disabled as desired. 6. Press F10 to save ch...

Chapter 8. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POSTand BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include thePOST, the BIOS, an...

Chapter 9. Preventing problems This chapter provides information that can help you avoid common problems and keep your computerrunning smoothly. Keeping your computer current In some situations you may find it necessary to have the most current software programs, device drivers, oroperating system. ...

Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-freeoperation. CAUTION:Be sure to turn off the computer and monitor power buttons before cleaning the computer andmonitor screen. Computer Use only mild cleaning solutions and ...

Many computer supply stores carry the special cleaning fluids for displays. Use cleaning fluids developed forLCD displays only. First apply the fluid to a lint-free, soft cloth, then clean the LCD display. Some computersupply stores carry pre-moistened towelettes for LCD maintenance. Cleaning a glas...

Chapter 10. Troubleshooting and diagnostics This chapter provides information about diagnosing and troubleshooting computer problems. If yourcomputer problem is not described here, see Chapter 11 “Getting information, help, and service” on page145 for additional troubleshooting resources. Basic trou...

Symptom Action The operating system does notstart. Verify that: • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information,see “Selecting a startup device” on page 118. The computer beeps multipletimes ...

1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with yourcomputer. For your safety, do not operate the computer with the cover removed. 2. Run the diagnostic p...

Note: When external-speaker or headphone cables are attached to the audio connector, the internal speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion slots,the audio function built into the system board is disabled; use the audio jacks on the ada...

An audio disc or AutoPlay-enabled disc does not automatically play when it isinserted into a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted intoa CD drive. Actions: • If you have multiple CD or DVD drives installed (or a combination of CD and...

• On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technicalassistance, see Chapter 11 “Getting information, help,...

3. Click Devices and Printers . 4. Double-click USB Enhanced Performance Keyboard . The USB Enhanced Performance Keyboard Customization program starts. If these actions do not correct the problem, have the computer and keyboard serviced. See Chapter 11“Getting information, help, and service” on page...

Action: If the Transceiver Communications LED is not on, reconnect the transceiver and the keyboard. Monitor problems Note: Many monitors have status-indicator lights and built-in controls for adjusting brightness, contrast, width, height, and other picture adjustments. However, the controls vary fr...

Actions: • The monitor might be operating in a low-refresh rate display mode. Set the monitor to the highest, noninterlaced refresh rate supported by your monitor and the video controller in your computer. Attention: Using a resolution or refresh rate that is not supported by your monitor might dama...

Ethernet problems For Ethernet problems, select your symptom from the following list: • “Your computer cannot connect to the network” on page 137 • “The adapter stops working for no apparent reason” on page 137 • “If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the con...

Action: The network driver files may be corrupt or missing. Update the driver by referring to the “Solution”description for the procedure to make sure that the correct device driver is installed. The Wake on LAN feature is not working Symptom: The Wake on LAN (WOL) feature is not working. Actions: •...

Bluetooth problem Symptom: Sound does not come from the Bluetooth headset or headphone but comes from the localspeaker even though the headset or headphone is connected using the Headset profile or AV profile. Action: Do the following: 1. Exit the application that uses the sound device (for example,...

– All external SCSI options are turned on. External SCSI options must be turned on before the computer is turned on. For more information, see your SCSI documentation. • Verify that the option and any required device drivers are installed correctly. If these actions do not correct the problem, run t...

4. Click Clean up system files . 5. Click the More Options tab. 6. In the Programs and Features area, click the Clean up button. 7. A list of installed programs is displayed. Select the program that you want to remove. Click Uninstall/Change . • Clean out your Inbox, Sent Items, and Deleted Items fo...

Actions: Verify that: 1. The printer is turned on and is online. 2. Paper is loaded correctly. 3. The printer signal cable is securely connected to the correct parallel, serial, or USB connector on the computer. Note: Non-IEEE-approved printer signal cables might cause unpredictable problems. 1. Any...

Actions: • Most software programs have built-in help systems that provide instructions for most tasks. If you are having difficulty performing a specific task within a software program, refer to the help system for thatprogram. Help systems are typically accessible from a menu or button in the progr...

Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. Itcombines diagnostic tests, system information collection, security status, and support information, alongwith hints and tips for maximum system performance. Notes: • The Lenovo Solu...

• Access troubleshooting and support information for your computer model and other supported products. • Find the service and support phone numbers for your country or region. • Find a Service Provider located near you. Lenovo Support Web site Technical support information is available on the Lenovo...

• Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts• Identification of software problem sources• Configuration of BIOS as part of an installation or upgrade• Changes, modifications, or upgrades to device drivers• Installation and maintenance of network opera...

Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: LenovoRescue and RecoveryThinkCentreThinkVantageThe Lenovo logo Microsoft and Windows are trademarks of the Microsoft group of companies. Intel, Intel Core, Celeron, and Pentium are trademarks of ...

Appendix B. Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an ExportClassification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoedcountries in the EAR E1 country l...

Korea Class B compliance statement Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated currentless than or equal to 20 A per phase Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan ...

Appendix C. WEEE and recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipmentwhen it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners inrecycling their IT products. For information o...

Some Lenovo computer products sold in Japan may have components that contain heavy metals or otherenvironmental sensitive substances. To properly dispose of disused components, such as a printed circuitboard or drive, use the methods described above for collecting and recycling a disused computer or...

Appendix E. ENERGY STAR model information ENERGY STAR ® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products andpractices. Lenovo is proud to offer our customers product...

Index , installing 50 A a rescue medium, creating and using 110 accessing system board components and drives 38 Administrator, password 116 audio line-in connector 12 audio line-out connector 12 audio subsystem 1 B backup and recovery operations 108 basic troubleshooting 127 battery, replacing 55 bo...