Page 3 - Contents
Contents Important safety information . . . . . . v Service and upgrades . . . . . . . . . . . . . v Static electricity prevention . . . . . . . . . . . v Power cords and power adapters . . . . . . . . viExtension cords and related devices . . . . . . . viPlugs and outlets. . . . . . . . . . . . . ....
Page 4 - ii
Recovery information for the Windows 8 operatingsystem . . . . . . . . . . . . . . . . . . 43 Chapter 7. Using the Setup Utilityprogram . . . . . . . . . . . . . . . . 45 Starting the Setup Utility program . . . . . . . 45 Viewing and changing settings . . . . . . . . 45 Using passwords . . . . . . ...
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Ukraine RoHS . . . . . . . . . . . . . . . 90 India RoHS . . . . . . . . . . . . . . . . 90 Appendix E. China Energy Label . . . 91 Appendix F. ENERGY STAR modelinformation . . . . . . . . . . . . . . 93 Index. . . . . . . . . . . . . . . . . . 95 © Copyright Lenovo 2013 iii
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Page 7 - Important safety information; reduces the risk of personal injury and damage to your product.; Service and upgrades; Hazardous moving parts. Keep fingers and other body parts away.; Static electricity prevention
Important safety information CAUTION:Before using this manual, be sure to read and understand all the related safety information for thisproduct. Refer to the information in this section and the safety information in the Safety, Warranty, and Setup Guide that you received with this product. Reading ...
Page 8 - Power cords and power adapters; Extension cords and related devices
or CRU, do not open the static-protective package containing the part until the instructions direct youto install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautionsto avoid static-electricity damage: • Limit your movement. Movement can cause ...
Page 9 - vii
Plugs and outlets If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damagedor corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a r...
Page 10 - viii
For your safety and to maintain optimum computer performance, always follow these basic precautionswith your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforat...
Page 11 - Laser compliance statement; might result in hazardous radiation exposure.; Power supply statement; ix
Laser compliance statement CAUTION:When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) areinstalled, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no servic...
Page 13 - Chapter 1. Product overview; Features
Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs providedby Lenovo, locations of connectors, adjusting the frame stand or monitor stand, and machine type andmodel label. Features This section introduces the computer features...
Page 16 - Specifications; Dimensions and weight; Lenovo programs
Operating system(s), certified or tested for compatibility 1 (varies by model type) • Linux ® Specifications This section lists the physical specifications for your computer. Dimensions and weight With frame stand With monitor stand Height 404.00 mm (15.91 inches) 422.00 mm (16.61 inches) Width 506....
Page 17 - Accessing Lenovo programs on the Windows 7 operating system
Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system, you can access Lenovo programs from either the LenovoThinkVantage ® Tools program or from Control Panel. Accessing Lenovo programs from the Lenovo ThinkVantage Tools program To access Lenovo programs from ...
Page 18 - Accessing Lenovo programs on the Windows 8 operating system; Lenovo QuickLaunch; An introduction to Lenovo programs; Communications Utility
Table 2. Programs in Control Panel (continued) Program Control Panel section Green text in Control Panel Power Manager Hardware and SoundSystem and Security Lenovo - Power Controls Recovery Media System and Security Lenovo - Factory Recovery Disks Rescue and Recovery System and Security Lenovo - Enh...
Page 20 - Locations
The Rescue and Recovery program is a one-button recovery and restore solution that includes a set ofself-recovery tools to help you diagnose computer problems, get help, and recover from system crashes,even if you cannot start the Windows operating system. • System Update The System Update program h...
Page 23 - Locating connectors on the rear of your computer
Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 11 shows the locations of the connectors on the rear of yourcomputer. Some connectors on the rear of your computer are color-coded to help you determine where toconnect the cables on your computer. Figure 2....
Page 24 - Adjusting the frame stand
Connector Description Serial port Used to attach an external modem, a serial printer, or other devices that use a9-pin serial port. USB 2.0 connector Used to attach a device that requires a USB 2.0 connector, such as a USBkeyboard, a USB mouse, a USB scanner, or a USB printer. If you have more thans...
Page 25 - Adjusting the monitor stand
Adjusting the monitor stand Your computer might come with a monitor stand that you can use to adjust the computer to your comfortableposition. The following illustration shows that you can adjust the position of the computer at an angle of 5° to thefront and 25° to the rear. Note: The monitor stand ...
Page 27 - Machine type and model label
Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machinetype and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model labe...
Page 29 - Chapter 2. Using your computer; Frequently asked questions; Accessing Control Panel on the Windows 8 operating system
Chapter 2. Using your computer This chapter provides information on using some of the computer components. Frequently asked questions The following are a few tips that will help you optimize the use of your computer. Can I get my user guide in another language? The user guide is available in various...
Page 30 - Using the keyboard; Using Windows shortcut keys; Start; Using a fingerprint reader
Using the keyboard Depending on your model, your computer comes with either a standard keyboard or a fingerprint readerkeyboard. The Microsoft Windows shortcut keys are provided on both keyboard types. This section provides information about the following topics: • “Using Windows shortcut keys” on p...
Page 31 - Using the wheel mouse; Adjusting audio; Mute; Adding the volume icon to the taskbar
Using the wheel mouse The wheel mouse has the following controls: 1 Primary mouse button Use this button to select or start a program or menu item. 2 Wheel Use the wheel to control the scrolling action of the mouse. The direction in which yourotate the wheel controls the direction of the scrolling a...
Page 35 - Chapter 3. You and your computer; Accessibility and comfort
Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and relocating your computer to othercountries or regions. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.Arrange your ...
Page 37 - Registering your computer; Registration; Moving your computer to another country or region
Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contactyou in case of a recall or other severe problem. After you register your computer with Lenovo, you will receivequicker service when you call Lenovo for help. In addition,...
Page 38 - Replacement power cords
Replacement power cords If you relocate your computer to a country or region that uses an electrical outlet style different from thetype you are currently using, you will have to purchase either electrical plug adapters or new power cords.You can order power cords directly from Lenovo. For power cor...
Page 39 - Security features
Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. Security features The following security features are available on your computer: • Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset ma...
Page 40 - Attaching a Kensington-style cable lock; Using passwords
Attaching a Kensington-style cable lock You can use a Kensington-style cable lock to secure your computer to a desk, table, or other non-permanentfixture. The cable lock attaches to the security-lock slot at the rear of your computer and is operated with akey or combination depending on the type sel...
Page 43 - Chapter 5. Installing or replacing hardware; Handling static-sensitive devices; Installing or replacing hardware; Installing external options
Chapter 5. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removedfrom the computer and y...
Page 44 - Replacing the USB keyboard or mouse; Replacing the wireless keyboard or mouse; Replacing the wireless keyboard
Replacing the USB keyboard or mouse Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section provides instructions on how to replace the USB keyboard or mouse. To replace the USB keyboard or mouse, do the fo...
Page 45 - Replacing the wireless mouse
3. Install the keyboard by opening the battery compartment cover and installing two AAA batteries according to the polarity indicators. Figure 10. Installing the keyboard batteries 4. Remove the USB dongle from the keyboard compartment or from the wireless mouse compartment and connect it to an avai...
Page 47 - Replacing the PS/2 keyboard or mouse; Obtaining device drivers
• The green LED indicates that the mouse is ready for use. • The flashing amber LED indicates a low battery power level. • Push the power switch to the off position when you are not using the mouse. This extends the battery life. • Disconnect the USB dongle from your computer and store it in the wir...
Page 49 - Chapter 6. Recovery information; Recovery information for the Windows 7 operating system
Chapter 6. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. • “Recovery information for the Windows 7 operating system” on page 37 • “Recovery information for the Windows 8 operating system” on page 43 Recovery information for the Windows 7 oper...
Page 50 - Creating recovery media; Using recovery media; Performing backup and recovery operations; Performing a backup operation
Creating recovery media This section provides instructions on how to create recovery media. Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Len...
Page 51 - Performing a recovery operation; Using the Rescue and Recovery workspace
1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore . The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click Back up your hard drive and select backu...
Page 52 - Creating and using a rescue medium; Creating a rescue medium
2. Turn on your computer. When you see the logo screen, press Enter, and then press F11 to enter the Rescue and Recovery workspace. 3. If you have set a Rescue and Recovery password, type your password when prompted. The Rescue and Recovery workspace opens after a short delay. Note: If the Rescue an...
Page 53 - Reinstalling preinstalled applications and device drivers; Reinstalling preinstalled applications
2. Repeatedly press and release the F12 key when turning on the computer. When the Please select boot device window opens, release the F12 key. 3. In the Please select boot device window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts. When the resc...
Page 54 - Reinstalling software programs; Reinstalling device drivers
Reinstalling software programs If a software program you installed on your computer is not working correctly, you might need to removeand reinstall it. Reinstalling overwrites the existing programs files and usually fixes any problems thatyou might have had with that program. To remove a program in ...
Page 55 - Recovery information for the Windows 8 operating system
Recovery information for the Windows 8 operating system This section provides information about the recovery solutions provided on computers preinstalled with theWindows 8 operating system. Refreshing your computer If your computer does not perform well and the problem might be caused by a recently ...
Page 57 - Chapter 7. Using the Setup Utility program; Starting the Setup Utility program; Security; Viewing and changing settings
Chapter 7. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardlessof which operating system you are using. However, the operating system settings might override any similarsettings in the Setup Utility program. Star...
Page 59 - Enabling or disabling a device; Selecting a startup device
2. From the Setup Utility program main menu, select Security . 3. Depending on the password type, select Set Power-On Password , Set Administrator Password , or Hard Disk Password . 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can ...
Page 61 - Exiting the Setup Utility program
By enabling Better Acoustic Performance , your computer will run with less noise at a normal thermal level. By enabling Better Thermal Performance , your computer will run at a better thermal level with normal acoustic performance. To switch between better acoustic performance and better thermal per...
Page 63 - Chapter 8. Updating system programs; Using system programs
Chapter 8. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POSTand BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include thePOST, the BIOS, an...
Page 64 - Updating (flashing) the BIOS from your operating system
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, ...
Page 65 - Chapter 9. Preventing problems; Keeping your computer current
Chapter 9. Preventing problems This chapter provides information that can help you avoid common problems and keep your computerrunning smoothly. Keeping your computer current In some situations you may find it necessary to have the most current software programs, device drivers, oroperating system. ...
Page 67 - Cleaning your computer; Computer; Cleaning a flat-panel monitor surface
Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-freeoperation. CAUTION:Be sure to turn off the computer and monitor power switches before cleaning the computer andmonitor screen. Computer Use only mild cleaning solutions and...
Page 68 - Cleaning a glass-screen surface; Good maintenance practices
Many computer supply stores carry the special cleaning fluids for displays. Use cleaning fluids developed forLCD displays only. First apply the fluid to a lint-free, soft cloth, then clean the LCD display. Some computersupply stores carry pre-moistened towelettes for LCD maintenance. Cleaning a glas...
Page 69 - Chapter 10. Troubleshooting and diagnostics; Basic troubleshooting
Chapter 10. Troubleshooting and diagnostics This chapter provides information about diagnosing and troubleshooting computer problems. If yourcomputer problem is not described here, see Chapter 11 “Getting information, help, and service” on page 75for additional troubleshooting resources. Basic troub...
Page 70 - Troubleshooting procedure; Troubleshooting
Symptom Action The operating system does notstart. Verify that: • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information,see “Selecting a startup device” on page 47. The computer beeps multipletimes b...
Page 71 - Audio problems; No audio in Windows; On
1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with yourcomputer. For your safety, do not operate the computer with the cover removed. 2. Run the diagnostic p...
Page 72 - CD problems
Note: When external-speaker or headphone cables are attached to the audio connector, the internal speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion slots,the audio function built into the system board is disabled; use the audio jacks on the ada...
Page 73 - A CD or DVD does not work; DVD problems; Black screen instead of DVD video
An audio disc or AutoPlay-enabled disc does not automatically play when it isinserted into a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted intoa CD drive. Actions: • If you have multiple CD or DVD drives installed (or a combination of CD and...
Page 75 - All or some keys on the keyboard do not work
• On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technicalassistance, see Chapter 11 “Getting information, help,...
Page 76 - The mouse or pointing device does not work
3. Click Devices and Printers . 4. Double-click USB Enhanced Performance Keyboard . The USB Enhanced Performance Keyboard Customization program starts. If these actions do not correct the problem, have the computer and keyboard serviced. See Chapter 11“Getting information, help, and service” on page...
Page 77 - Monitor problems; Wrong characters appear on the screen
Action: If the Transceiver Communications LED is not on, reconnect the transceiver and the keyboard. Monitor problems Note: Many monitors have status-indicator lights and built-in controls for adjusting brightness, contrast, width, height, and other picture adjustments. However, the controls vary fr...
Page 78 - The image is discolored; Networking problems
Actions: • The monitor might be operating in a low-refresh rate display mode. Set the monitor to the highest, noninterlaced refresh rate supported by your monitor and the video controller in your computer. Attention: Using a resolution or refresh rate that is not supported by your monitor might dama...
Page 79 - Ethernet problems
Ethernet problems For Ethernet problems, select your symptom from the following list: • “Your computer cannot connect to the network” on page 67 • “The adapter stops working for no apparent reason” on page 67 • “If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the conne...
Page 80 - The Wake on LAN feature is not working; A wireless LAN problem; A wireless WAN problem
Action: The network driver files may be corrupt or missing. Update the driver by referring to the “Solution”description for the procedure to make sure that the correct device driver is installed. The Wake on LAN feature is not working Symptom: The Wake on LAN (WOL) feature is not working. Actions: •...
Page 81 - Bluetooth problem; Option problems; An option that was just installed does not work
Bluetooth problem Symptom: Sound does not come from the Bluetooth headset or headphone but comes from the localspeaker even though the headset or headphone is connected using the Headset profile or AV profile. Action: Do the following: 1. Exit the application that uses the sound device (for example,...
Page 82 - Performance and lockup problems; Insufficient free hard disk drive space
– All external SCSI options are turned on. External SCSI options must be turned on before the computer is turned on. For more information, see your SCSI documentation. • Verify that the option and any required device drivers are installed correctly. If these actions do not correct the problem, run t...
Page 83 - Excessive number of fragmented files; Printer problems
5. Click the More Options tab. 6. In the Programs and Features area, click the Clean up button. 7. A list of installed programs is displayed. Select the program that you want to remove. Click Uninstall/Change . • Clean out your Inbox, Sent Items, and Deleted Items folders from your e-mail applicatio...
Page 84 - When using a sort feature, dates do not sort in the correct order
If the problem persists, run the tests described in the documentation that comes with your printer. If youcannot correct the problem, have the computer serviced. See Chapter 11 “Getting information, help, andservice” on page 75. Serial port problems Use this information to troubleshoot the serial po...
Page 88 - Problem determination
• Access troubleshooting and support information for your computer model and other supported products. • Find the service and support phone numbers for your country or region. • Find a Service Provider located near you. Lenovo Support Web site Technical support information is available on the Lenovo...
Page 89 - Using other services; Warranty; Purchasing additional services
• Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts• Identification of software problem sources• Configuration of BIOS as part of an installation or upgrade• Changes, modifications, or upgrades to device drivers• Installation and maintenance of network opera...
Page 92 - Trademarks
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: LenovoThe Lenovo logoRescue and RecoveryThinkCentreThinkVantage Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies. Intel and Intel Core are trademarks of Int...
Page 93 - Appendix B. Regulatory information; Export classification notice; Industry Canada Class B emission compliance statement
Appendix B. Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an ExportClassification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoedcountries in the EAR E1 country l...
Page 95 - Eurasian compliance mark; User Guides & Manuals
Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated currentless than or equal to 20 A per phase Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Eurasian compliance mark Additional...
Page 97 - Appendix C. WEEE and recycling information; Important WEEE information
Appendix C. WEEE and recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipmentwhen it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners inrecycling their IT products. For information o...
Page 98 - Recycling information for Brazil; Declarações de Reciclagem no Brasil; Battery recycling information for Taiwan
Some Lenovo computer products sold in Japan may have components that contain heavy metals or otherenvironmental sensitive substances. To properly dispose of disused components, such as a printed circuitboard or drive, use the methods described above for collecting and recycling a disused computer or...
Page 103 - Appendix E. China Energy Label
Appendix E. China Energy Label © Copyright Lenovo 2013 91
Page 105 - Appendix F. ENERGY STAR model information
Appendix F. ENERGY STAR model information ENERGY STAR ® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products andpractices. Lenovo is proud to offer our customers product...
Page 107 - Index
Index A a rescue medium, creating and using 40 Administrator, password 46 audio subsystem 1 B backup and recovery operations 38 basic troubleshooting 57 C cable lock, security 28 changing password 46 startup device sequence 47 cleaning an optical mouse 55 connector 10–11 connectors rear 11 connector...