Page 2 - Note
Note Before using this information and the product it supports, be sure to read and understand the “Importantsafety information” on page v and Appendix A “Notices” on page 75. First Edition (May 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pur...
Page 3 - Contents
Contents Important safety information . . . . . . v Service and upgrades . . . . . . . . . . . . . v Static electricity prevention . . . . . . . . . . . v Power cords and power adapters . . . . . . . . viExtension cords and related devices . . . . . . . viPlugs and outlets. . . . . . . . . . . . . ....
Page 4 - ii
Creating and using a rescue medium . . . . . . 38 Creating a rescue medium . . . . . . . . 38 Using a rescue medium . . . . . . . . . 38 Reinstalling preinstalled applications and devicedrivers . . . . . . . . . . . . . . . . . . 39 Reinstalling software programs . . . . . . . . 40 Reinstalling devi...
Page 5 - iii
Appendix D. ENERGY STAR modelinformation . . . . . . . . . . . . . . 85 Appendix E. Ek Bilgiler . . . . . . . . 87 Appendix F. Servis istasyonlari . . . . 89 Index. . . . . . . . . . . . . . . . . . 97 © Copyright Lenovo 2012 iii
Page 6 - iv
Page 7 - Important safety information; Service and upgrades; Hazardous moving parts. Keep fingers and other body parts away.; Static electricity prevention
Important safety information CAUTION:Before using this manual, be sure to read and understand all the related safety information for thisproduct. Refer to the information in this section and the safety information in the ThinkCentre Safety, Warranty, and Setup Guide that you received with this produ...
Page 8 - Power cords and power adapters; Extension cords and related devices
or CRU, do not open the static-protective package containing the part until the instructions direct youto install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautionsto avoid static-electricity damage: • Limit your movement. Movement can cause ...
Page 9 - vii
Plugs and outlets If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damagedor corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a r...
Page 10 - viii
For your safety and to maintain optimum computer performance, always follow these basic precautionswith your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforat...
Page 11 - Laser compliance statement; might result in hazardous radiation exposure.; Power supply statement; ix
Laser compliance statement CAUTION:When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) areinstalled, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no servic...
Page 13 - Chapter 1. Product overview; Features
Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs providedby Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The informa...
Page 16 - Specifications; Dimensions and weight; Software overview
Specifications This section lists the physical specifications for your computer. Dimensions and weight Multi-touch with frame stand Non-touch with frame stand Non-touch with monitor stand Height 411.00 mm (16.18 inches) 411.00 mm (16.18 inches) 430.85 mm (16.96 inches) Width 506.80 mm (19.95 inches)...
Page 17 - Start
Lenovo ThinkVantage Tools The Lenovo ThinkVantage ® Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely. To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ....
Page 19 - View Management Utility; Adobe Reader
View Management Utility The View Management Utility program enables you to automate window locations. It enhances productivityby providing the ability to move windows to hot corners and quickly snap them to a predetermined size.It enables you to work across multiple monitors. Adobe Reader The Adobe ...
Page 21 - Locating connectors on the rear of your computer
Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 9 shows the locations of the connectors on the rear of yourcomputer. Some connectors on the rear of your computer are color-coded to help you determine where toconnect the cables on your computer. Figure 2. ...
Page 22 - Adjusting the computer stand
Connector Description DisplayPort out connector Used to attach a high-performance monitor, a direct-drive monitor, or other devicesthat use a DisplayPort connector. Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B li...
Page 23 - Machine type and model label
Figure 3. Adjusting the computer stand Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machinetype and model information helps support technicians to identify your computer and provide faster service. The following is a sa...
Page 25 - Chapter 2. Using your computer; Frequently asked questions
Chapter 2. Using your computer This chapter provides information on using some of the computer components. Frequently asked questions The following are a few tips that will help you optimize the use of your computer. Can I get my user guide in another language? The user guide is available in various...
Page 26 - Using the blue ThinkVantage button; Adjusting audio
Note: You can use the mouse or the Up and Down arrow keys to highlight menu selections. You can close the Start menu or the context menu by clicking the mouse or pressing Esc. Using the blue ThinkVantage button Some keyboards have a blue ThinkVantage button that you can use to open a comprehensive o...
Page 29 - Using the single-touch and multi-touch feature; Using the single-touch feature; Color temperature adjustment; Switch to RGB adjustment:
For detailed information about using the Corel DVD MovieFactory program, see the help system for theprogram. You can also use Windows Media Player to record CDs and data DVDs. For more information, see “Help andSupport” on page 71. Using the single-touch and multi-touch feature Note: The single-touc...
Page 33 - Chapter 3. You and your computer; Accessibility and comfort
Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and relocating your computer to othercountries or regions. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.Arrange your ...
Page 35 - Register your computer with Lenovo; Moving your computer to another country or region; Voltage-selection switch
Register your computer with Lenovo When you register your computer, information is entered into a database, which enables Lenovo to contactyou in case of a recall or other severe problem. After you register your computer with Lenovo, you will receivequicker service when you call Lenovo for help. In ...
Page 36 - Replacement power cords
Replacement power cords If you relocate your computer to a country or region that uses an electrical outlet style different from thetype you are currently using, you will have to purchase either electrical plug adapters or new power cords.You can order power cords directly from Lenovo. For power cor...
Page 37 - Security features
Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. Security features The following security features are available on your computer: • Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset ma...
Page 38 - Attaching an integrated cable lock; Using passwords
Attaching an integrated cable lock An integrated cable lock, sometimes referred to as the Kensington lock, can be used to secure yourcomputer to a desk, table, or other non-permanent fixture. The cable lock attaches to the integrated cablelock slot at the rear of your computer and is operated with a...
Page 41 - Chapter 5. Installing or replacing hardware; Handling static-sensitive devices; Installing or replacing hardware; Installing external options
Chapter 5. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removedfrom the computer and y...
Page 42 - Removing and reinstalling the monitor stand
Removing and reinstalling the monitor stand Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove and reinstall the monitor stand. CAUTION: Turn off the computer an...
Page 43 - Replacing the USB keyboard or mouse; Replacing the wireless keyboard
6. To reinstall the monitor stand, align the four screw holes with the corresponding holes in the chassis, and then install the four screws to secure the monitor stand to the computer. Figure 7. Reinstalling the monitor stand Replacing the USB keyboard or mouse Attention: Do not open your computer o...
Page 44 - Replacing the wireless mouse
2. Remove the new wireless keyboard from the package. 3. Install the keyboard by opening the battery compartment cover and installing two AAA batteries according to the polarity indicators. Figure 9. Installing the keyboard batteries 4. Remove the USB dongle from the keyboard compartment or from the...
Page 46 - Replacing the PS/2 keyboard or mouse; Obtaining device drivers
• The green LED indicates that the mouse is ready for use. • The flashing amber LED indicates a low battery power level. • Push the power switch to the off position when you are not using the mouse. This extends the battery life. • Disconnect the USB dongle from your computer and store it in the wir...
Page 47 - Chapter 6. Recovery information; Creating and using recovery media
Chapter 6. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. This chapter contains the following topics: • Creating and using recovery media • Performing backup and recovery operations • Using the Rescue and Recovery workspace • Creating and usin...
Page 49 - Performing a recovery operation; Using the Rescue and Recovery workspace
3. Click Back up your hard drive and select backup operation options. Then, follow the instructions on the screen to complete the backup operation. Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recoveryprogram. To perfo...
Page 51 - Reinstalling preinstalled applications and device drivers; Reinstalling preinstalled applications
2. Repeatedly press and release the F12 key when turning on the computer. When the Please select boot device window opens, release the F12 key. 3. In the Please select boot device window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts. When the resc...
Page 52 - Reinstalling software programs; Reinstalling device drivers
Note: If you need updated device drivers, see “Getting the latest device drivers for your computer” on page 49 for more information. Reinstalling software programs If a software program you installed on your computer is not working correctly, you might need to removeand reinstall it. Reinstalling ov...
Page 55 - Chapter 7. Using the Setup Utility program; Starting the Setup Utility program; Save Changes and Exit; Viewing and changing settings
Chapter 7. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardlessof which operating system you are using. However, the operating system settings might override any similarsettings in the Setup Utility program. Star...
Page 57 - Enabling or disabling a device; Selecting a startup device
2. From the Setup Utility program main menu, select Security . 3. Depending on the password type, select Set Power-On Password , Set Administrator Password , or Hard Disk Password . 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can ...
Page 58 - Exiting from the Setup Utility program; Exit; Yes
3. Select the devices for the Primary Boot Sequence, the Automatic Boot Sequence, and the Error Boot Sequence. Read the information displayed on the right side of the screen. 4. Press F10 to save and exit the Setup Utility program. See “Exiting from the Setup Utility program” on page 46. Exiting fro...
Page 59 - Chapter 8. Updating system programs; Using system programs; Startup Device
Chapter 8. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POSTand BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include thePOST, the BIOS, an...
Page 60 - Updating (flashing) the BIOS from your operating system
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, ...
Page 61 - Chapter 9. Preventing problems; Keeping your computer current; Downloads and drivers; Updating your operating system
Chapter 9. Preventing problems This chapter provides information that can help you avoid common problems and keep your computerrunning smoothly. Keeping your computer current In some situations you may find it necessary to have the most current software programs, device drivers, oroperating system. ...
Page 62 - Cleaning and maintenance
can contain applications, device drivers, BIOS flashes, or software updates. When the System Updateprogram connects to the Lenovo Support Web site, the System Update program automatically recognizesthe machine type and model of your computer, the installed operating system, and the language of theop...
Page 63 - Cleaning your computer; Computer; Cleaning a flat-panel monitor surface
Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-freeoperation. CAUTION:Be sure to turn off the computer and monitor power switches before cleaning the computer andmonitor screen. Computer Use only mild cleaning solutions and...
Page 64 - Cleaning a glass-screen surface; Good maintenance practices
Many computer supply stores carry the special cleaning fluids for displays. Use cleaning fluids developed forLCD displays only. First apply the fluid to a lint-free, soft cloth, then clean the LCD display. Some computersupply stores carry pre-moistened towelettes for LCD maintenance. Cleaning a glas...
Page 65 - Chapter 10. Troubleshooting and diagnostics; Basic troubleshooting
Chapter 10. Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs. If your computer problemis not described here, see Chapter 11 “Getting information, help, and service” on page 71 for additionaltroubleshooting resources. Basic troubleshooting The ...
Page 66 - Troubleshooting procedure; Troubleshooting
Symptom Action The operating system does notstart. Verify that: • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information,see “Selecting a startup device” on page 45. The computer beeps multipletimes b...
Page 67 - Audio problems; No audio in Windows; On
2. Run the diagnostic programs to ensure your computer is operating correctly. 3. Reinstall the new hardware option or software following the manufacturer's instructions. Select the problem your computer is experiencing from the following list: • “Audio problems” on page 55 • “CD problems” on page 5...
Page 68 - CD problems
• Make sure that the program you are running is designed for use in the Microsoft Windows operating system. If the program is designed to run in DOS, the program does not use the Windows sound featureand must be configured to use SoundBlaster Pro or SoundBlaster emulation. • Verify that the audio de...
Page 69 - A CD or DVD does not work; DVD problems; Black screen instead of DVD video
An audio disc or AutoPlay-enabled disc does not automatically play when it isinserted into a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted intoa CD drive. Actions: • If you have multiple CD or DVD drives installed (or a combination of CD and...
Page 71 - All or some keys on the keyboard do not work
• Ensure that a DVD disc is in the drive with the shiny side of the disc facing down. • Ensure that video resolution is set to less than 1152 x 864. • On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these ac...
Page 73 - Monitor problems; Wrong characters appear on the screen
Monitor problems Note: Many monitors have status-indicator lights and built-in controls for adjusting brightness, contrast, width, height, and other picture adjustments. However, the controls vary from monitor type to monitor type.For information about the status lights and using the controls, refer...
Page 74 - The image is discolored; Networking problems; Ethernet problems
Actions: • The monitor might be operating in a low-refresh rate display mode. Set the monitor to the highest, noninterlaced refresh rate supported by your monitor and the video controller in your computer. Attention: Using a resolution or refresh rate that is not supported by your monitor might dama...
Page 76 - A wireless LAN problem; Show hidden icons; A wireless WAN problem
If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connectionfails or errors occur Symptom: If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connectionfails or errors occur. Actions: • Use Category 5 wiring and make sure that the netw...
Page 77 - Option problems; An option that was just installed does not work
Sound does not come from the Bluetooth headphone Symptom: Sound does not come from the Bluetooth headset/headphone but comes from the local speakereven though the headset/headphone is connected using Headset profile or AV profile. Action: Do the following: 1. Exit the application that uses the sound...
Page 78 - Performance and lockup problems; Insufficient free hard disk drive space
Actions: • Verify that all option hardware and cable connections are secure. • If the option comes with its own test instructions, use those instructions to test the option. • If the failing option is a SCSI option, verify that: – The cables for all external SCSI options are connected correctly. – T...
Page 79 - Excessive number of fragmented files; Printer problems
2. Right-click your C drive entry and then click Properties . 3. Click Disk Cleanup . 4. Click Clean up system files . 5. Click the More Options tab. 6. In the Programs and Features area, click the Clean up button. 7. A list of installed applications is displayed. Select the application you want to ...
Page 80 - Software problems; When using a sort feature, dates do not sort in the correct order
Symptom: Serial port cannot be accessed. Actions: • Make sure the serial cable is securely connected to the serial port on the computer and to the serial device. If the serial device has its own power cord, make sure it is attached to a properly grounded electrical outlet. • If the serial device has...
Page 84 - Problem determination
• Access troubleshooting and support information for your computer model and other supported products. • Find the service and support phone numbers for your country or region. • Find a Service Provider located near you. Lenovo Support Web site Technical support information is available on the Lenovo...
Page 85 - Using other services; Warranty; Purchasing additional services
These items are not covered by the warranty:• Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts• Identification of software problem sources• Configuration of BIOS as part of an installation or upgrade• Changes, modifications, or upgrades to device drivers• I...
Page 88 - Trademarks
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: LenovoThe Lenovo logoRescue and RecoveryThinkVantage Microsoft, Windows are trademarks of the Microsoft group of companies. Celeron, Intel, Intel Core and Pentium are trademarks of Intel Corporati...
Page 89 - Appendix B. Regulatory information; Export classification notice
Appendix B. Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an ExportClassification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoedcountries in the EAR E1 country l...
Page 90 - Industry Canada Class B emission compliance statement; German Class B compliance statement
Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. European Union - Compliance to the Electromagnetic Compatibility Directive This product is in conform...
Page 91 - Additional regulatory information; User Guides and Manuals
Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B. Korea Class B compliance statement Japanese VCCI Class B statement Japan compliance statement for products which connect to the power mains with rated currentless than...
Page 93 - Appendix C. WEEE and recycling information; Important information for the European Directive 2002/96/EC; Recycling information
Appendix C. WEEE and recycling information Important information for the European Directive 2002/96/EC EU Only The Waste Electrical and Electronic Equipment (WEEE) mark applies only to countries within the EuropeanUnion (EU) and Norway. Appliances are labeled in accordance with European Directive 20...
Page 94 - Recycling information for Brazil; Declarações de Reciclagem no Brasil; Battery recycling information for Taiwan
If you are a company employee and need to dispose of a Lenovo computer or monitor that is the propertyof the company, you must do so in accordance with the Law for Promotion of Effective Utilization ofResources. Computers and monitors are categorized as industrial waste and should be properly dispos...
Page 95 - Battery recycling information for the European Union
Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/ECconcerning batteries and accumulators and waste batteries and accumulators...
Page 97 - Appendix D. ENERGY STAR model information
Appendix D. ENERGY STAR model information ENERGY STAR ® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products andpractices. Lenovo is proud to offer our customers product...
Page 99 - Appendix E. Ek Bilgiler
Appendix E. Ek Bilgiler 1. İmalatçı ya da ithalatçı firmaya ilişkin bilgiler: Ürünün ithalatçı firması, Lenovo Technology B.V. Merkezi Hollanda Türkiye İstanbul Şubesi’dir. Adresi vetelefonu şöyledir: Uner Plaza Eski Üsküdar YoluErkut Sokak. No: 4 / 1 Kat: 3KozyatağıKadıkoy, İSTANBUL, TürkiyeTel: 90...
Page 101 - Appendix F. Servis istasyonlari; Garanti Hizmetinin Alınabileceği Merkezler
Appendix F. Servis istasyonlari Garanti süresi içerisinde müşteri arızalı ürünü aşağıda belirtilen merkezlere teslim ederek garanti hizmetindenyararlanır. Ürün yerinde garanti hizmeti içeriyorsa, bu merkezlerden birine telefon edebilirsiniz. Garanti Hizmetinin Alınabileceği Merkezler ADANA BSD Bilgi...
Page 109 - Index
Index A a rescue medium, creating and using 38 Administrator, password 44 antivirus software 7 audio subsystem 1 B backup and recovery operations 36 basic troubleshooting 53 C cable lock, security 26 changing password 44 startup device sequence 45 cleaning an optical mouse 51 connector 10 connectors...