Page 3 - Safety Information; Important Safety Instructions; 重要安全指导
Safety Information Intel ® Server System R1000GZ/GL Service Guide iii Safety Information Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions. See also Intel ® Server Boards and Server Chassis Safety Information on the Intel ...
Page 4 - Warnings; Heed safety instructions:
Warnings iv Intel ® Server System R1000GZ/GL Service Guide Warnings Heed safety instructions: Before working with your server product, whether you are using this guide or any other resource as a reference, pay close attention to the safety instructions. You must adhere to the assembly instructions i...
Page 5 - Preface; About this Manual; Manual Organization; Additional Information and Software
Preface Intel ® Server System R1000GZ/GL Service Guide v Preface About this Manual This manual is written for system technicians who are responsible for troubleshooting, upgrading, and repairing this server system. This document provides a brief overview of the features of the server board/chassis, ...
Page 6 - Table of Contents
Table of Contents vi Intel ® Server System R1000GZ/GL Service Guide Table of Contents Safety Information ............................................................................................... iii Preface ........................................................................................
Page 7 - Server Utilities
Table of Contents Intel ® Server System R1000GZ/GL Service Guide vii Installing a PCI Add-in Card ............................................................................................. 28 Removing a PCI Add-in Card ...............................................................................
Page 8 - Appendix B: Regulatory and Compliance Information; Server Issue Report Form
Table of Contents viii Intel ® Server System R1000GZ/GL Service Guide Appendix B: Regulatory and Compliance Information ......................................... 49 Appendix C: Getting Help ................................................................................... 50 Warranty Informatio...
Page 9 - List of Figures
List of Figures Intel ® Server System R1000GZ/GL Service Guide ix List of Figures Figure 1. Intel ® Server System R1000GZ/GL .............................................................................................. 1 Figure 2. Intel ® Server System R1000GZ/GL Components ...........................
Page 11 - List of Tables
List of Tables Intel ® Server System R1000GZ/GL Service Guide xi List of Tables Table 1. Server System References............................................................................................................... v Table 2. Intel ® Server System R1000GZ/GL Feature Summary ..................
Page 13 - Server System Features; Server System Feature Overview
Server System Features Intel ® Server System R1000GZ/GL Service Guide 1 1 Server System Features This chapter briefly describes the main features of the Intel ® Server System R1000GZ/GL family. This includes illustrations of the products, a list of the server system features, and diagrams showing th...
Page 15 - Server System Components; Hot Swap Hard Drive Bay and Front Panel Options
Server System Features Intel ® Server System R1000GZ/GL Service Guide 3 Server System Components This section helps you identify the components of your server system. If you are near the system, you can also use the Quick Reference Label provided on the inside of the chassis cover to assist in ident...
Page 16 - Front Panel; Back Panel
Server System Features 4 Intel ® Server System R1000GZ/GL Service Guide Front Panel Label Description Label Description A System ID Button w/Integrated LED F System Status LED B NMI Button (recessed, tool required for use) G Power Button w/Integrated LED C NIC-1 Activity LED H Hard Drive Activity LE...
Page 17 - Server Board Components
Server System Features Intel ® Server System R1000GZ/GL Service Guide 5 Server Board Components This section helps you identify the components and connectors on the server board. Figure 7. Server Board Connector and Component Locations * For server systems integrated with Intel ® Server Board S2600G...
Page 20 - System Recovery Jumpers
Server System Features 8 Intel ® Server System R1000GZ/GL Service Guide System Recovery Jumpers Jumper Name Jumper Purpose A Serial A Jumper (J3A2) If pins 2-3 are selected, the serial-A configuration is in Data Carrier Detect (DCD) mode. These pins should be selected on 1-2 for normal system operat...
Page 21 - Peripheral Devices; Hard Disk Drive Carriers
Server System Features Intel ® Server System R1000GZ/GL Service Guide 9 Peripheral Devices The Intel ® Server System R1000GZ/GL provides locations and hardware for installing hard drives, CD-ROM drive, or DVD-ROM drive. The following figure shows the available options. A System Label Pull-out B Slim...
Page 22 - Slimline Optical Drive Support; Bezel
Server System Features 10 Intel ® Server System R1000GZ/GL Service Guide Slimline Optical Drive Support The system has support for a single optical drive. The optical drive is NOT hot-swappable. The system power must be turned off to insert or remove the slimline optical drive. For instructions on i...
Page 23 - Advanced Management Options; Remote Management Module 4
Server System Features Intel ® Server System R1000GZ/GL Service Guide 11 A Power Connector B SGPIO Connector C I 2 C Connector D SATA Connectors Figure 13. 4 x 3.5-inch Hard Drive Backplane Components (Rear View) 8 x 2.5-inch Hard Drive Backplane A SAS/SATA Hot-swap Connectors Figure 14. 8 x 2.5-inc...
Page 24 - Hardware Installations and Upgrades; Before You Begin; Tools and Supplies Needed; System Reference
Hardware Installations and Upgrades 12 Intel ® Server System R1000GZ/GL Service Guide 2 Hardware Installations and Upgrades Before You Begin Before working with your server product, pay close attention to the “Safety Information” at the beginning of this manual. Note: Whenever you service the system...
Page 25 - Cable Routing
Hardware Installations and Upgrades Intel ®® Server System R1000GZ/GL Service Guide 13 Cable Routing When you add or remove components from your server system, make sure your cables are routed correctly before reinstalling the server system cover. Use caution to make sure no cables or wires are pinc...
Page 26 - For system with 4 x 3.5” hard drive bay:
Hardware Installations and Upgrades 14 Intel ®® Server System R1000GZ/GL Service Guide For system with 4 x 3.5” hard drive bay: Figure 16. Cable Routing – 4 x 3.5” HDD
Page 27 - For system with 8 x 2.5” hard drive bay:
Hardware Installations and Upgrades Intel ®® Server System R1000GZ/GL Service Guide 15 For system with 8 x 2.5” hard drive bay: Note: To activate the port SCU1 (4-7) on the server board, a proper Intel ® RAID C600 Upgrade Key must be installed. For instructions, see Intel ® RAID C600 Upgrade Key Ins...
Page 28 - Fan Connections; Removing and Installing the Front Bezel; Removing the Front Bezel
Hardware Installations and Upgrades 16 Intel ®® Server System R1000GZ/GL Service Guide Fan Connections Use the figures below to determine the proper fan connections. Figure 18. System Fan Order Figure 19. Connecting the Fan Power Cables to the Mother Board Removing and Installing the Front Bezel Rem...
Page 29 - Installing the Front Bezel
Hardware Installations and Upgrades Intel ®® Server System R1000GZ/GL Service Guide 17 3. Rotate the front bezel anticlockwise to release the latches on the right end from the rack handle (see letter “B”). Figure 20. Removing the Front Bezel Installing the Front Bezel Note: Before installing the bez...
Page 30 - Removing and Installing the System Cover; Removing the System Cover; Installing the System Cover
Hardware Installations and Upgrades 18 Intel ®® Server System R1000GZ/GL Service Guide Removing and Installing the System Cover Removing the System Cover The server system must be operated with the system cover in place to ensure proper cooling. You will need to remove the top cover to add or replac...
Page 31 - Removing and Installing the Air Duct; Removing the Air Duct; Installing the Air Duct
Hardware Installations and Upgrades Intel ®® Server System R1000GZ/GL Service Guide 19 Removing and Installing the Air Duct Always operate your server system with the air duct in place. The air duct is required for proper airflow within the server system. Removing the Air Duct Remove the air duct by...
Page 32 - Removing and Installing Processor; Installing the Processor
Hardware Installations and Upgrades 20 Intel ®® Server System R1000GZ/GL Service Guide Removing and Installing Processor The heatsink has thermal interface material (TIM) on the underside of it. Use caution so that you do not damage the thermal interface material. Use gloves to avoid sharp edges. Re...
Page 33 - OPEN 1st
Hardware Installations and Upgrades Intel ®® Server System R1000GZ/GL Service Guide 21 1. Open the Socket Lever. Push down the lever handle on the OPEN 1st side and away from the socket to release it. (see letter “A”). Repeat the steps to release the lever on the other side (see letter “B”). Figure ...
Page 35 - Removing the Processor; Installing and Removing Memory; Installing Memory
Hardware Installations and Upgrades Intel ®® Server System R1000GZ/GL Service Guide 23 3. Using a #2 Phillips* screwdriver, start with screw 1 and engage screw threads by giving it two rotations and stop (see letter “C”). (Do not fully tighten.) 4. Proceed to screw 2 and engage screw threads by givi...
Page 36 - Removing Memory; Installing and Removing Hot-swap Hard Drive; Installing a Hard Disk Drive into 3.5” Hard Drive Carrier
Hardware Installations and Upgrades 24 Intel ®® Server System R1000GZ/GL Service Guide 2. Holding the DIMM by the edges, remove it from its anti-static package. Position the DIMM above the socket. Align the notch on the bottom edge of the DIMM with the key in the DIMM socket (see letter “B”). 3. Ins...
Page 38 - Installing a Hard Disk Drive into 2.5” Hard Drive Carrier
Hardware Installations and Upgrades 26 Intel ®® Server System R1000GZ/GL Service Guide 4. With the lever open, insert the hard disk drive assembly into the chassis (see letter “E”). Push in the lever to lock it into place (see letter “F”). Figure 39. Installing Hard Disk Drive – Inserting 3.5” HDD a...
Page 39 - Removing and Installing the PCI Riser Assembly; Removing the PCI Riser Assembly
Hardware Installations and Upgrades Intel ®® Server System R1000GZ/GL Service Guide 27 Figure 42. Installing Hard Disk Drive – Installing 2.5” HDD 4. With the lever open, insert the hard disk drive assembly into the chassis, then push in the lever to lock it into place (see letter “F”). Figure 43. I...
Page 40 - Installing the PCI Riser Assembly; Installing and Removing a PCI Add-in Card; Installing a PCI Add-in Card
Hardware Installations and Upgrades 28 Intel ®® Server System R1000GZ/GL Service Guide Do one of the following: — If you need to add or replace a PCI add-in card, see “ Installing and Removing a PCI Add-in Card ”. — If you need to add or replace a PCI riser card, see “ Replacing a PCI Riser Card ”. ...
Page 41 - Removing a PCI Add-in Card; Replacing a PCI Riser Card
Hardware Installations and Upgrades Intel ®® Server System R1000GZ/GL Service Guide 29 Figure 46. Installing a PCI Add-In Card Removing a PCI Add-in Card 1. Remove the PCI riser assembly. For instructions, see “ Removing the PCI Riser Assembly ”. 2. Remove the screw as shown (see letter “A”). 3. Rem...
Page 42 - Removing a PCI Riser Card; Installing a PCI Riser Card; Installing and Removing a Slimline Optical Drive
Hardware Installations and Upgrades 30 Intel ®® Server System R1000GZ/GL Service Guide turn off the system by pressing the power button, and unplug the power cord from the system or wall outlet. Note: To eliminate the possibility of installing the replacement connector on the wrong side of the PCI r...
Page 43 - Installing a Slimline Optical Drive; Removing a Slimline Optical Drive
Hardware Installations and Upgrades Intel ®® Server System R1000GZ/GL Service Guide 31 To maintain proper system cooling, a filler panel must be installed if you do not install a device at this location. Installing a Slimline Optical Drive 1. Install the plastic guide onto the back of the drive and ...
Page 44 - Installing and Removing Intel; Installing Intel
Hardware Installations and Upgrades 32 Intel ®® Server System R1000GZ/GL Service Guide Figure 52. Removing the Slimline Optical Drive 4. If no device will be installed in this location, install a filler panel in this location. Installing and Removing Intel ® I/O Expansion Module Installing Intel ® I...
Page 45 - Installing and Removing the Intel
Hardware Installations and Upgrades Intel ®® Server System R1000GZ/GL Service Guide 33 Removing Intel ® I/O Expansion Module 1. Remove the three screws as shown (see letter “A”). 2. Remove the module out of the server system (see letter “B”). Figure 54. Removing an I/O Expansion Module 3. Install th...
Page 47 - Removing the Intel; Installing the Intel
Hardware Installations and Upgrades Intel ®® Server System R1000GZ/GL Service Guide 35 Removing the Intel ® RMM4 NIC 1. Remove the two screws as shown (see letter “A”). 2. Remove the module out of the server system (see letter “B”). Figure 58. Removing the Intel ® RMM4 NIC Installing and Removing th...
Page 48 - Replacing the Power Supply
Hardware Installations and Upgrades 36 Intel ®® Server System R1000GZ/GL Service Guide Removing the Intel ® RAID Smart Battery 1. Slide the plastic battery holder toward the front of the system to disengage it from the BBU bracket (see letter “A”). 2. Lift the battery up to remove it from the server...
Page 49 - Installing and Removing the Server Board; Removing the Server Board
Hardware Installations and Upgrades Intel ®® Server System R1000GZ/GL Service Guide 37 Figure 62. Removing the power supply module 2. Do one of the following: - Insert the power supply module into the power supply cage and push all the way until it clicks into place (see letter “B”). Figure 63. Inst...
Page 50 - Installing the Server Board
Hardware Installations and Upgrades 38 Intel ®® Server System R1000GZ/GL Service Guide Figure 65. Removing the Air Duct Side Wall 4. Remove the nine screws from the server board (see letter “C”). 5. Lift the server board from the server system (see letter “D”). Figure 66. Removing the Server Board I...
Page 51 - Replacing the Backup Battery
Hardware Installations and Upgrades Intel ®® Server System R1000GZ/GL Service Guide 39 2. Secure the server board with nine screws (see letter “B”). Figure 67. Installing the Server Board 3. Place air duct side wall onto the server board (see letter “C”). 4. Secure the air duct side wall with the fo...
Page 53 - Replacing a System Fan; Replacing the Backplane; Removing the Backplane
Hardware Installations and Upgrades Intel ®® Server System R1000GZ/GL Service Guide 41 Replacing a System Fan 1. Disconnect the fan cable (see letter “A”). 2. Pull system fan straight up to remove it from the fan holder. Figure 70. Replacing a system fan 3. Replace the system fan. Replacing the Back...
Page 54 - Installing the Backplane
Hardware Installations and Upgrades 42 Intel ®® Server System R1000GZ/GL Service Guide Figure 71. Removing the backplane Installing the Backplane 1. Remove all hot-swap drive carriers, regardless of whether or not a drive is installed in the carrier. 2. Hold the backplane only by the edges. Do not p...
Page 55 - Installing and Removing the Rack Handles; Installing the Rack Handles; Removing the Rack Handles
Hardware Installations and Upgrades Intel ®® Server System R1000GZ/GL Service Guide 43 Installing and Removing the Rack Handles Installing the Rack Handles Align the rack handle with the two holes on the side of the server system and attach the rack handle to the server system with two screws as sho...
Page 56 - Using the BIOS Setup Utility; Entering BIOS Setup; Setup Menus
Server Utilities 44 Intel ®® Server System R1000GZ/GL Service Guide 3 Server Utilities Using the BIOS Setup Utility This section describes the BIOS Setup utility options, which is used to change server configuration defaults. You can run the BIOS Setup with or without an operating system being prese...
Page 58 - Upgrading the BIOS
Server Utilities 46 Intel ®® Server System R1000GZ/GL Service Guide Upgrading the BIOS Follow the instructions in the readme file that came with the BIOS upgrade. When the update completes, remove the bootable media from which you performed the upgrade. Caution: Do not power down the system during t...
Page 59 - Appendix A: Technical Reference; Power Supply Input Voltages; Power Supply Output Voltages; System Environmental Specifications
Appendix A: Technical Reference Intel ®® Server System R1000GZ/GL Service Guide 47 Appendix A: Technical Reference Power Supply Input Voltages 460W power supply module • 100 - 127 V at 50/60 Hz 5.8 A • 200 - 240 V at 50/60 Hz 2.9 A 750W power supply module • 100 - 127 V at 50/60 Hz 8.2 A • 200 - 240...
Page 62 - Appendix C: Getting Help
Appendix C: Getting Help 50 Intel ®® Server System R1000GZ/GL Service Guide Appendix C: Getting Help If you encounter an issue with your server system, follow these steps to obtain support: 1. Visit the following Intel support web page: http://www.intel.com/support/ This web page provides 24x7 suppo...
